Based on 613 opinions finded in 4 websites
Based on 613 opinions finded in 4 websites
Nº 365 in 423 in Sedgemoor
Nº 73 of 77 Other cuisines in Sedgemoor
Opinions
All food arrived late. Incorrect drink. All food was cold as if it had been sitting around for a while.
Ashleigh . 2025-04-01
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I was not alerted or sent a notification of my food arriving, once the food was noticed it was very cold
Ella . 2025-03-24
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said to be late and arrived earlier than originally expected
Harrison . 2025-03-21
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loved everything today 5 ⭐️⭐️⭐️⭐️⭐️ stars
Miss . 2025-03-19
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I was given the wrong footlong
Ellie . 2025-03-16
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always late, every time!! they never cut the subs and they always always always give the wrong drink. I have never once had the right drink or a courtesy call to ask what we'd prefer. you keep sending coke zero, we don't drink it.
jessie . 2025-03-12
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Food hasn't arrived however it is appearing on app as arrived
Charlie . 2025-03-07
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hour and half we waited for food . arrived cold with incorrect and missing items , restaurant refused partial refund . will never order again
Marcin . 2025-03-06
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over an hour late and freezing cold 😔
Isobel . 2025-02-28
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Food was stone cold, got the wrong drink and cookie the packaging was all wet. Terrible experience
Amy . 2025-02-28
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phoned up to find out when my order will be delivered as ordered over an hour and a half ago. only to have the phone put down whe. I asked to speak to a manager. after that they updated the time on my app to say it was running late. Will not be using them again
Lian . 2025-02-19
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Never deliver what we order. This time almost every item was wrong so won't be ordering from them again
Cate . 2025-02-11
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An hour late. Wrong ingredients and drink
Kathryn . 2025-02-08
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Said it was here but received nothing
Storm . 2025-02-07
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we wanted a nice quick lunch as we had to go somewhere, left an hour for delivery but it took longer, when I rang subway they said the delivery was almost there but it took another 20 mins to arrive, in other words they lied, I'll think twice about using the service again
chris . 2025-02-07
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really disappointing. food never arrived and they never answered the phone so I couldn't request an update.
Emily . 2025-02-04
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the food was cold, the salad was a mushy mess and I almost broke a tooth on the rock hard chirro!
Nicola . 2025-02-03
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food was stone cold, driver was rude and unapologetic for the lateness of the food, very unsatisfactory.
Drew . 2025-02-02
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the delivery driver was very friendly and professional
Chris . 2025-02-02
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Never recieved delivery though it come up as delivered on this website! Can you help me?
Ben . 2025-01-31
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Late in the evening approaching closing time I entered the store and was greeted with a warm friendly smile by Nazib, I think the only person on duty at that time. The place was immaculately clean and superbly presented. Nazib prepared my sub with skill and attention to detail. He upsold me to a meal deal politely telling me the benefits as he had obviously seen me studying the drinks menu. Top class guy, made me feeling welcome and so glad i called in.
Michael Writes . 2025-01-22
MORE AT Google
Good customer service unlike most places they actually looked at my comments and amending what I asked for only thing I would say probably not put the drink in the bag with the hot food
Daniel . 2025-01-18
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Freezing cold, order was wrong and no sauces. Incorrect deink. Wasnt toasted either
Lauren . 2025-01-07
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Food was freezing and sandwiches were a bit soggy
Shania . 2025-01-01
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all the food wrapping was wet, the cookie bag ripped because off how wet. didnt put any sauce on my sub and i ordered a 2L pepsi max bottle and got a 1.25L coke zero
olivia . 2025-01-01
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All the food was cold. Poorly thrown together and the drinks were warmer than my food.
Jacob . 2024-12-26
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Food was good delivery driver was on the phone nearly dropped the food
Lilia . 2024-12-26
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Just a real let down, thrown together with no care, wrong crisps, garlic bread was so chewy it was inedible. Foot long sandwich was so bad it was thrown away after 2 mouthfuls. Will not be going back there
Jeff . 2024-12-19
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I love going to subway Tuesdays and Thursday's for lunch
Rose Lewis . 2024-12-17
MORE AT Google
Their delivery service is truly abysmal. Ordered food, 20 minutes outside of the delivery window and am still waiting.
Franny E . 2024-12-14
MORE AT TripAdvisor
order was over half an hour late and half of it is missing
Tom . 2024-12-12
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awful, normally quite good. wrong bread was used on both subs, missing the turkey and cold. to make matters worse ordered a footlong cookie, ended up with the gingerbread so went straight in the bin.
Elliott . 2024-12-07
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late again! 3rd time I've ordered and it being late. won't do it again
Nicole . 2024-12-06
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food is cold as the delivery was late phoned the store and then the app said it had been delivered but it hadn't turned up
Samantha . 2024-12-04
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some of the food arrived cold and others lukewarm.
Thomas . 2024-12-01
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Me order didn’t even arrive to my house
Callum . 2024-11-29
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All was good other than we were given the wrong drinks
Storm . 2024-11-28
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got the breads wrong on the orders. got the sauces wrong inside the sandwiches. the Chipotle cheese bites, wedges and hashbrowns cold. Source containers were only a quarter full. The driver was only redeeming part
Chelsea . 2024-11-28
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Fast delivery and freshly made. Thank you.
Stuart . 2024-11-27
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Ordered in for breakfast. It took 70 minutes to arrive, and when it did it was cold and incomplete. Horrible experience. Will not go back.
Dave . 2024-11-26
MORE AT TripAdvisor
The order arrived cold, poorly made and had items missing. Phoned outlet twice to ask about delivery. When delivery person eventually arrived they left order on doorstep, did not hand items to us. Absolutely will not order from them again.
Louise . 2024-11-26
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Food was cold, wasn’t to bad tasting, one sauces missing
Callum . 2024-11-25
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Food was shocking My cheese pizza was a bit of bread with looks like butter on The cheese bites has nearly any cheese Food was hard to chew
lauren hieron . 2024-11-19
MORE AT Google
Sometimes it was difficult for the people to acknowledge what I was saying and it was the same with me. You can't go wrong with subway though.
Hydro . 2024-11-18
MORE AT Google
Delivery time pushed back, over an hour from ordered to delivered, wrong crisps, wrong drink and cheese missing from sandwich. One of the better attempts by this branch
Richard . 2024-11-15
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food was cold and we had 4 wrong drinks
Dec . 2024-11-12
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My food has not arrived, I’m not happy.
Ellie . 2024-11-08
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this shop has gone down hill badly within the last year, sandwiches are dry no butter or mayonnaise, two pieces of lettuce and about 3 pieces of chicken. food is always late being delivered too.
Miss . 2024-11-01
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hardly any lettuce, sandwich was dry, no mayonnaise, hardly any chicken in it.
Miss . 2024-11-01
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Nice and warm and quick delivery ….. very tasty
Gregg . 2024-10-31
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It’s always cold all the food was cold yet agian and im fed up as I truly love ordering food from here it’s just a let down
Ellie . 2024-10-30
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AVOID!! Order 35 minutes late, cold and wrong! As per usual delivery driver is unprofessional and expects you to come to his car! Why pay a delivery fee if they’re not actually bringing it to your door
User . 2024-10-27
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potoe wages were cold and the chicken in the sub was really chewy shame ordered before and never had a problem
Emily . 2024-10-21
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He was kn his phone didn’t talk to me just gave me my food and my change
Lewis . 2024-10-18
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Missing an item from my delivery
Sean . 2024-10-12
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Very pleasant lady serving, food very fresh, good selection, and what a lovely sandwich. Eaten on the promenade at Burnham on sea.
Robert R . 2024-10-08
MORE AT TripAdvisor
Incorrect drink for the 4th time in a row. Other than that, on time and good food.
Ashleigh . 2024-10-05
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Half an order, driver couldn’t find the house, I called up and stated what was missing but he already knew?
Joe . 2024-10-05
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Was cold. Gave us the wrong drink. Hardly any sauce in the pot
Keira . 2024-10-03
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Order was cold. Wasn’t toasted. Ordered waffle fries and they gave me hash browns. Was hardly any sauce in the sauce pot I ordered. Vey time I order something is wrong and it’s always cold
Keira . 2024-10-03
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Wrong drinks, waffle fries instead of hash browns ordered footling cheese slice got 6inches no sauce aswell order dropped on doorstep
Tommylee . 2024-09-30
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Missed off items and sent different drinks to what we ordered, it’s like they don’t care they are charging so much for a sandwich and then don’t even send the full order. Tried putting a query through on just eat but no response from them and it says to take a picture of your order, how does that help with missing items? Absolute ripoff, waste of money.
Emma . 2024-09-28
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The waffle fries were warm not hot but everything else was great
Katrina . 2024-09-26
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Food was cold and inedible never again just dropped on the doorstep left in the rain and got a call 5 mins later to say it was there
Kahn . 2024-09-22
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Just had my subway meal delivered from just eat. Absolutely awful. It was 20mins late, no apology from the delivery guy. My sub was cold but heated it up as I needed to eat. The garlic bread was disgusting, chewy, no garlic, just horrible and could not eat it. Certainly not worth the £11.09. Very very disappointed. Will not be recommending to anyone!!
Louise Molloy . 2024-09-21
MORE AT Google
I'm not one to complain but it was cold and the cheesy garlic bread was disgusting I had one bite and threw it away, there didn't seem to be any garlic on it and very chewy. I would send a photo if I could. It certainly wasn't worth £11.00. No apology for being late either. Very very disappointed
Louise . 2024-09-21
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Hardly any meat on steak footlongs very disappointing
Debbie . 2024-09-12
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Much better than last time, punctual and great food. Thank you
Chris . 2024-09-12
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i was given hash browns instead of chipotle cheese bites
lyla . 2024-09-10
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Not enough deals, not enough seating and doesn't feel welcoming.
Chris Vanilla . 2024-09-07
MORE AT Google
rarely get your order right, overpriced, don't take their own vouchers they post you!!
Nova Partington . 2024-09-06
MORE AT Google
wrong drink and wrong cookie delivered. wasnt toasted as asked either
jason . 2024-09-06
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Food was lovely and the delivery man was friendly and punctual
Katrina . 2024-09-05
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did not order my sub to be toasted and arrived so. I have allergies to melted cheese and sub arrived hot toasted and cheese was malted. the restaurant does not follow food allergy regulations really disappointed for how much I order from you
Tom . 2024-09-05
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Food was delivered cold! Not even the slightest bit warm!
Chelsea . 2024-09-03
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Order was not correct - sprite instead of mountain dew, ready salted crisps instead of walkers max paprika, no cheese on salad, stone cold waffle fries.
Colin . 2024-08-31
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If I could give zero stars I would, waited over an hour for delivery, when I call I get answer machine saying mail box full. Still waiting for my order, please order elsewhere as this franchise does not represent a true subway, it's appalling service.
David Waters . 2024-08-28
MORE AT Google
food was soggy and very dry my sub had only chicken and mayo and it cost over 8 pounds and had not even a handful of chicken in it with a slither of mayo really really disappointed will NOT be ordering again
Jessica . 2024-08-23
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Stone cold and late delivery by an hour
Georgia . 2024-08-22
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Had a lunch delivered, extremely late, food was extremely poor , cold and not edible. Wrong items received . Disgusting of I could give it no stars I would
HAmanda . 2024-08-20
MORE AT TripAdvisor
Great delivery no complaints there, the food though was terrible all of the bread was chewy, the lattice fries were soggy anything that was hot was cold, the food was delivered in plastic bag and as we all know plastic bags condensate hence soggy foo
Stewart . 2024-08-16
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we are on a holiday park and it is hard to navigate so I am overall pleased with the delivery. food still warm and delicious as always....thank you
Helen . 2024-08-16
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Early delivery. Cookies and drink (Coke) were both good.
Orlan . 2024-08-15
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Delivery was late by 12/13 minutes. The Quavers and cookie were both good. The roll could've had a better taste to it to be honest. Also, the Coke Zero Cherry arrived warm when it should've arrived cold as it's a cold drink! Overall, could've been better to be fair! Bit unimpressed and disappointed! Sorry!
Orlan . 2024-08-09
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Yet again the incompetent delivery driver expects you to come to his car to get your food, does he not know how a doorbell works?? I’m 40 weeks pregnant and live in a flat!! Do your job it’s what your paid for!
User . 2024-08-04
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The food was cold and sweaty as hot and cold food had been put in the same bags and the delivery took 15 mins over the longest estimated time. The nacho bites were inedible. All 3 drinks were incorrect and the cookies were ordered were also the wrong type. This is the second time we have had poor service from subway Burnham on sea, I won’t be making that mistake again
Helen . 2024-08-04
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every part of my order was stone cold was not happy with this order at all!!!!!!!
Justin . 2024-08-01
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asked for toasted & extra cheese but didn’t get neither, it wasn’t cut either but the delivery was fast
Flick . 2024-07-31
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foods gone cold and cookie melted drink also very warm
Charlie . 2024-07-29
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gave me multiple wrong items in my order and this is t the first time
Katelyn . 2024-07-29
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They got the order wrong twice
Chelsea . 2024-07-28
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I want a refund food was later after a long delivery time anyway food ended up being cold
Reece . 2024-07-24
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my foot long churro is cold and soggy and i don’t have any caramel sauce. my foot long dipper also had no sauce and was also kind of soggy. this is the second time recently my order had been messed up/wrong or missing stuff and i have not received any kind of refund or credit.
Charlotte . 2024-07-23
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got nothing right in my order and was late.
Charlotte . 2024-07-22
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over am hour late and stone cold by the time I received it. ordered at 10:30, estimated to arrive 11 but then was pushed back to 11:15 and then again to 11:30. it then displayed as arrived, despite having not received it. After prompting the restaurant they said 12:00. at this point I had to go out so my partner stayed home to accept the food which arrived at 12:05 and it was freezing cold and soggy. my meal had to be thrown due to me being out the rest of the day and it taking so long to arrive
Chloe . 2024-07-20
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Order was missing items and had incorrect items as well
Lily . 2024-07-19
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why would pay for delivery tracking when you don't even use it?
Mario . 2024-07-16
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Food wasn't quite as ordered but 'subs-titutions' were great too. Enjoyed our lunch very much.
Julian . 2024-07-10
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food today was tasty and delicious
Miss . 2024-07-09
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Both items were cold. Churro was very chewy. No sauce for churro either.
Ashleigh . 2024-07-08
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25 Opinions
Considering they have a shop full of cakes, snacks and doughnuts they have nothing available in their cafe. A full commercial kitchen doing nothing There’s a reason why we were 1 if 3 tables sat in there as there’s no hot food and such a poor selection of snacks and cakes available it’s pointless having the cafe open!!
3223 Opinions
The staff were polite and friendly and the place generally feels clean with a nice atmosphere. However the service was extremely slow, we waited 40 mins for our starters and a further 30 for our mains. The only thing that came promptly were the desserts. It did not appear to be busy, but I could only see 3 staff for the whole place. The starter tasted good and was presented nicely but I would say over priced at 7 quid for halloumi fries. The cauliflower wings were lovely but neither starter came with the roasted garlic mayo advertised. The mains I would say were definitely over priced. I was glad I had come with a voucher. I had the signature flatbread with halloumi kebab, it was definitely not worth the £16. The kebab had precisely 3 small pieces of halloumi so I basically ended up with a mediocre flatbread with a tonne of wilting salad and then a few pieces of roasted veg and 3 bits of halloumi. I couldn’t understand why it was priced similarly to the meat which is obviously more expensive to produce. My son enjoyed his burger. My daughter ate off the kids menu and the mash with the sausages was in a round patty and my daughter didn’t really want to eat it. The desserts were faultless and delicious. Over all I would say not worth the prices on the menus, and even with a voucher I wasn’t thrilled with what it had cost me. If thinking about visiting maybe go for drinks and dessert.
626 Opinions
Very nice carvery we ordered large plates , but were not given that much meat . So you may as well order small plate you will probably get about the same amount of meat and you can have all the veg you want.