Based on 574 opinions finded in 4 websites
Based on 574 opinions finded in 4 websites
Opinions
Not enough deals, not enough seating and doesn't feel welcoming.
Chris Vanilla . 2024-09-07
MORE AT Google
rarely get your order right, overpriced, don't take their own vouchers they post you!!
Nova Partington . 2024-09-06
MORE AT Google
If I could give zero stars I would, waited over an hour for delivery, when I call I get answer machine saying mail box full. Still waiting for my order, please order elsewhere as this franchise does not represent a true subway, it's appalling service.
David Waters . 2024-08-28
MORE AT Google
Had a lunch delivered, extremely late, food was extremely poor , cold and not edible. Wrong items received . Disgusting of I could give it no stars I would
HAmanda . 2024-08-20
MORE AT TripAdvisor
Delivery was late by 12/13 minutes. The Quavers and cookie were both good. The roll could've had a better taste to it to be honest. Also, the Coke Zero Cherry arrived warm when it should've arrived cold as it's a cold drink! Overall, could've been better to be fair! Bit unimpressed and disappointed! Sorry!
Orlan . 2024-08-09
MORE AT Just Eat
Yet again the incompetent delivery driver expects you to come to his car to get your food, does he not know how a doorbell works?? I’m 40 weeks pregnant and live in a flat!! Do your job it’s what your paid for!
User . 2024-08-04
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The food was cold and sweaty as hot and cold food had been put in the same bags and the delivery took 15 mins over the longest estimated time. The nacho bites were inedible. All 3 drinks were incorrect and the cookies were ordered were also the wrong type. This is the second time we have had poor service from subway Burnham on sea, I won’t be making that mistake again
Helen . 2024-08-04
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every part of my order was stone cold was not happy with this order at all!!!!!!!
Justin . 2024-08-01
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asked for toasted & extra cheese but didn’t get neither, it wasn’t cut either but the delivery was fast
Flick . 2024-07-31
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foods gone cold and cookie melted drink also very warm
Charlie . 2024-07-29
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gave me multiple wrong items in my order and this is t the first time
Katelyn . 2024-07-29
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They got the order wrong twice
Chelsea . 2024-07-28
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I want a refund food was later after a long delivery time anyway food ended up being cold
Reece . 2024-07-24
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my foot long churro is cold and soggy and i don’t have any caramel sauce. my foot long dipper also had no sauce and was also kind of soggy. this is the second time recently my order had been messed up/wrong or missing stuff and i have not received any kind of refund or credit.
Charlotte . 2024-07-23
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got nothing right in my order and was late.
Charlotte . 2024-07-22
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over am hour late and stone cold by the time I received it. ordered at 10:30, estimated to arrive 11 but then was pushed back to 11:15 and then again to 11:30. it then displayed as arrived, despite having not received it. After prompting the restaurant they said 12:00. at this point I had to go out so my partner stayed home to accept the food which arrived at 12:05 and it was freezing cold and soggy. my meal had to be thrown due to me being out the rest of the day and it taking so long to arrive
Chloe . 2024-07-20
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Order was missing items and had incorrect items as well
Lily . 2024-07-19
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why would pay for delivery tracking when you don't even use it?
Mario . 2024-07-16
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Food wasn't quite as ordered but 'subs-titutions' were great too. Enjoyed our lunch very much.
Julian . 2024-07-10
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food today was tasty and delicious
Miss . 2024-07-09
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The service I received today was Very bad the Indian man that served me was clearly racist towards me as I am from Albania. He said to me that he didn’t understand me, I speak very good English so I believe he was just being rude. He overcharged me for my food and it was very badly presented to me, I am giving this subway one star. Do not go to this subway if you are not English as the workers are very racist. Thank you
Ramae Smith . 2024-07-08
MORE AT Google
Both items were cold. Churro was very chewy. No sauce for churro either.
Ashleigh . 2024-07-08
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Over 1 hour late and not very nice waffles frizzing cold, wrong crisps sent absolute joke, can highly recommend to any of my friends give just eat a miss, gone extremely down hill this week
Danny . 2024-07-07
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Bread was chewy, hardly any fillings (and I only had a veggie one). Missing items. Warm drink. Very late delivery. No care taken, poor food quality,
Hazel . 2024-07-07
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No Drink or Crisps, wrong cookie, no Wedges. Churro instead of cookie, all paid for a not received. will not be ordering here again
Bradley . 2024-07-01
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Wrong drink sent and nachos just crisps
Gabin . 2024-06-30
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Food was very cold when received. All items were placed into one bag, including 2 cold drinks right next to the food. Wrong drink was delivered and incorrect toppings on one of the subs. Won’t be ordering from again.
Hollie . 2024-06-30
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Was late delivery, and also gave us the wrong drinks.
Kirsty . 2024-06-30
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No drink, no cookie, no crisps delivered even though paid for
Camilla . 2024-06-27
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Did not turn up I called and i was told it was on its way - nithing
Hayley . 2024-06-26
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Food arrived freezing cold. Got pretty much everything wrong! Shocking yet again.
Char . 2024-06-23
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My delivery hasn’t arrived it’s been an hour and a half
Ruby . 2024-06-21
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ordered food. gave a delivery time window of 20 mins. status changed to out for delivery. 1/2 an hour later no show. requested update and was told it would be delivered over an hour after initial time. left it until after that time had passed to call. no response. absolutely shocking!
Nicky . 2024-06-21
MORE AT Just Eat
i give 1 stars because because it wouldn't allow me to do 0.....not only is my order currently over 40mins past it's latest delivery time but i have phoned the shop 3 times to be told "it's on its way" with still no sign, we live 10 mins away from subway!!!!
Rebecca . 2024-06-21
MORE AT Just Eat
order wasn't prepared properly. footlong sub was meant to come with no mayo or source. it came packed with mayonnaise which I'm allergic to. nobody at the shop would answer. the phone also came an hour late
Tom . 2024-06-19
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very little lettuce on it, NO American Cheese on it at all, and hardly any Mayonnaise on it (very dry)
Miss . 2024-06-18
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Absolutely ridiculous ordered food then tried to call to change my order called 10 times no answer . Ordered a meal deal with a Lipton tea mint & green received a peach ice tea I have no words to describe my anger . We also purchased waffle fries with caeser sauce and the seasoning received mayo instead and arrived with no seasoning . To top it all off I ordered a cherry Pepsi and received a cherry Coca Cola I demand a refund now this is not what I expect Subway
Mollie-Jayne . 2024-06-18
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sub wasn't cut in half again and was late as usual
Alisha . 2024-06-18
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Incorrect bread on one of the sandwiches.
Glyn . 2024-06-17
MORE AT Just Eat
wrong bread, wrong drinks, missing snacks. awful
Dan . 2024-06-17
MORE AT Just Eat
Worst service ever. Go to Greggs just down from. Subway is rude, dirty and disgusting. Manager could not even make sandwich on menu. Then damaged out credit card and said out fault. Awful place avoid at all costs. Lots of other great places in Burnham on Sea and surrounding area.
WatchOut8 . 2024-06-15
MORE AT TripAdvisor
messed up my order and then told me that how I wanted it. joke..
Dave . 2024-06-14
MORE AT Just Eat
Food was nice probably much better if it wasn't stone cold and soggy due to being really late, based on time driver left store it took nearly 45 minutes to get to our address (we're not that far away at all) and when requesting updates from store were ignored. I'd ordered food on the app for my teenagers as we were stuck in A&E and wanted to make sure they had something warm at tea time didn't happen ordering from here, very unlikely to order again.
Beth . 2024-06-01
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I get given the wrong drink Everytime and the order is always late
Alisha . 2024-05-28
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Not toasted, stone cold. wrong sauce
Richard . 2024-05-27
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Taste was good but was a a bit messy when delivered and meatballs weren’t hot but overall it wasn’t bad. Forgot crispy onions on my sub and Pepsi max was substituted for a Coca Cola Zero (not really an issue)
George . 2024-05-26
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Love the fact that you can customise your roll with choices of bread and salad items beyond the filling. This branch in Burnham on Sea was very friendly and not too busy. A perfect place to grab a reasonably priced takeaway lunch to eat on the seafront!
Alison Roe . 2024-05-26
MORE AT Google
Barely any filling compared to previous times. The wrap looked flat. Disappointing
Matthew . 2024-05-22
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Great taste delivered hot and early.
Elizabeth . 2024-05-21
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Food never came, they don’t answer the phone. They confirmed the order but didn’t deliver or communicate
Dan . 2024-05-17
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Wrong drink, Wrong crisps. Typical of this branch, but acceptable
Richard . 2024-05-17
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Didn't arrive, and when I contacted Subway, we were told the driver was too busy.
Jamie . 2024-05-11
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The sub was amazing but the hash browns and the other thing I ordered was horrible
Maria . 2024-05-08
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My sandwich arrived and it wasn't even toasted, Total waste of money if not cooked.
Garret . 2024-05-06
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awsome service! didn’t have the veggie patty so they phoned and ask what substitute i’d like and gave me a ft long (i paid for 6inch) 10/10
amelia . 2024-04-29
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we received the wrong drinks again and wrong crisps. food was all soggy
Alisha . 2024-04-26
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Food was delivered on time however was poor quality and the sun was squashed in the bag along with the cookie split in bits I’d like to request a refund
Alexis . 2024-04-25
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Food finally arrived 20 minutes late after estimated delivery time. All the food was cold (hash browns, crinkle wedges, Subs) and the tuna sub I had ordered was absolutely dripping with mayo and soggy from where it had been sat in a plastic bag for however long, a soggy inedible mess. Have ordered previously and have had no problems, but today was extremely disappointing and not even an apology given. Very poor service.
Jessica . 2024-04-25
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Salad was warm, tastes extremely salty too
Louisa . 2024-04-18
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Delayed delivery by 40 mins and was still late
Nina . 2024-04-14
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Why is it that you can never get an order right?! It’s literally your job! And once again the ‘delivery’ driver expected us to come to his car to collect our food? I’m sorry but exactly do you think a delivery drivers job is??
User . 2024-04-13
MORE AT Just Eat
chips freezing cold and water coming out the package horrible it looks like its been dropped in a puddle putting it in bin
Andrew . 2024-04-10
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The online tracker said it was on its way it took 20 minutes and one of my items were missing
Matthew . 2024-04-10
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Food arrived cold. Items had cheese on which we didn’t order, bread was burned, wrong cookies sent
phil . 2024-04-09
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Doesn't deserve even 1 star. Cold, soggy food.. they don't answer the phone! Ordered at 12.45 and food arrived at 2.21... revolting!
Rebekah Wood . 2024-04-03
MORE AT Google
couldn’t find house even with pin dropped right on the house
Jack . 2024-04-03
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cold food.. also I ordered at 12.51 and food arrived 2.20
Rebekah . 2024-04-03
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Ordered hot sides and they were stone cold when they arrived :( sandwich was perfect though so thank you very much for that.
Amber . 2024-04-01
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Can i give zero stars??!! Absolutely appalling service. Extremely late, cold food, missing items, wouldn't answer the phone. Spoilt our evening. Wish I had read previous reviews before ordering. They should just close. Can't run this place AT ALL!!!
Nia Pring . 2024-03-28
MORE AT Google
Awful! Cookies missing, crisps missing from meal deals, cold food and wrong drinks! Extremely late delivery and won't answer the phone! Disappointing.
Nia . 2024-03-28
MORE AT Just Eat
absolutely beautiful food!! amazing delivery, baffled that you came all the way from taunton to burnham!!
Katelyn . 2024-03-19
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My delivery was not made and I did not receive refund
Zoe . 2024-03-18
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Good was amazing! Only down side was we were given the wrong cookies
Charlie-Ellen . 2024-03-18
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The food came cold instead of toasted and I didn’t get the veg or drink I asked for! Not ordering anything from here again!
Chloe . 2024-03-12
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Love my subway worker she is so kind
Annabelle . 2024-03-09
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Amazing still hot but just a bit late but no one can help that.
Shannon . 2024-03-09
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late delivery. hot items were delivered cold as mixed with cold drinks also making the drinks warm. sandwiches not made correctly , missing extra items paid for. shocking
Becky . 2024-03-09
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delicious and gorgeous food as always
Miss . 2024-03-08
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Okay, few things not correct,missing side drinks wrong, not easy to get ahold of the shop as they wouldn’t answer the phone
Natasha . 2024-03-07
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Extremely late and food was cold
Dan . 2024-03-07
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Sent wrong drink, but otherwise ok
Richard . 2024-03-02
MORE AT Just Eat
Food is great!! And the staff dasuni in particular is very professional and her customer services skills is exquisite! And i have to add she always presents herself with a smile :) and that goes a long way for me !! Overall all round great!! 10 out of 10 for me!!! Keep up the good work!!! :))
paul mcquilter . 2024-02-29
MORE AT Google
Very friendly welcome & service at this little gem of a place. Plenty of choice on fillings/breads all served with a smile. What a revelation !🥰
Adebayo Musa . 2024-02-27
MORE AT Google
Food was cold and soggy waited over 2 hours from ordering, original order out of stock, when I called the store no one answered I rang 7 times and eventually went to the store myself to find out what was going on! Completely unacceptable and shocking customer service!
Kayleigh . 2024-02-26
MORE AT Just Eat
Not happy isent arrived should be here now, order it over an hour ago. 😡😡😡
Ashlea . 2024-02-26
MORE AT Just Eat
food is not correct sandwich is not toasted, wrong drink
catherine . 2024-02-26
MORE AT Just Eat
was missing half of my order. had a notification saying on way but it took over an hour after that to be delivered and hot food was stone cold
Courtney . 2024-02-26
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Really poor service, food was nearly an hour late and it was cold, the wrap was hard and the rest was soggy
kelly . 2024-02-24
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Food was stone cold, the boxes were falling apart and I had something missing. wont be ordering again
Tracy . 2024-02-20
MORE AT Just Eat
Well u delivered wrong drink for a start and my daughter can't drink that. No cheese was in neither off them. Which we ordered. Disgraceful u pay and u get the incorrect order.
Wendy . 2024-02-19
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I got given the wrong bread on my footling but apart from that perfect order 👍
Stephen . 2024-02-18
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I don’t know why we still bother, we leave it months, then try again, hoping it’s brought up to the Subway standards but it’s always late, cold and wrong items
Peter . 2024-02-18
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Ordered food from Uber eats and never come and won’t answer the phone when need be . How’s this place even open still not impressed will not be coming here again
Ethan W . 2024-02-18
MORE AT Google
Always something missing. Usually a cookie or crisps but rarely everything in my small order. Hash browns cold as ice today :(
Louise . 2024-02-17
MORE AT Just Eat
The young lad in there thinks he’s fairly new is incredibly rude every time I go in he’s blunt as anything also ordered a pick up for 2 wraps with different fillings in each when we collected them I asked which one was witch and he just went I dunno with so much attitude Not sure who he’s trying to impress but it’s not cool
Carrie Keel . 2024-02-17
MORE AT Google
food came on time to a High quality
Charlie . 2024-02-12
MORE AT Just Eat
Complete wrong order! Driver made me walk across the wet road in socks!!! Jalepenos were in it which I didn’t order! I can’t eat jalapeños !!!!!!!! Straight in the bin not happy.
Niamh . 2024-02-10
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Food was cold (we also ordered wedges and meatballs) as it arrived around 20 mins after leaving the shop according to the tracking and later than it said it would arrive. All the drinks were wrong and completely random also were not even listed as drinks they sell which was weird. Meant to be a treat for the kids but was £30 of rubbish.
Emma . 2024-02-09
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it's sad really because the food is well made. the people are great. but for some reason you put them in plastic bags and they sweat and turn up cold and wet every time. just use paper like everyone else.
Freya . 2024-01-26
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Don’t do your orders correctly !
Hayley . 2024-01-25
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