Subway in Cheshire East

Food was freezing and took ages to arrive. I assume the driver took multiple orders all at once

Arrived on time only to find that the reason it was so quick was because my sub and the cookies were missing so they had basically thrown In crisps and drinks, when I've tried to contact them no answer!

Waited almost two hours for delivery and the entire order didn’t turn up although it states delivered on the app. Tried to call the store several times but there was no answer and I’m now out of pocket as Just Eat want photo evidence, how can I take a photo of something I don’t have!?

Courier was absolutely lovely with a huge smile. Food was hot when it arrived, very good quality. Thank you all 😊

Food was freezing cold didn’t pack the sauces and the crisps

The worse salad ever! Seriously guys pathetic and no extra cheese

It was a very nice experience in subway the workers were very nice, helpful, and friendly, really do appreciate the hospitality and support. however the female worker was very rude towards her staff, and the sandwich I ordered was missing cheese from the top of the bread and it was every soft on the top instead of being crunchy on top ;which was made in the morning I came in, I wasn’t happy about that.

Footlong tuna usually has 4 scoops tuna Standard size. She put it 2and half scoops . Not happy 😞

Expensive, very slow customer service if the staff concentrated on serving customers i stead of talking to each other perhaps it may get a star or 2 more .

Still havent recieved!! Its saying its been delivered!!

Over 1 hour late, all toasted subs was freezing and soggy totally unedible

ordered 2 hours before delivery. food was cold

They didnt even deliver my food just says delivered

Waffle chips were freezing cold. Reporting this place to Food Safety Department. No crispy onions on wrap very poor standards BEWARE

I did not get the order, driver left without delivering and notification changed to order delivered without any order, how can drivers steal food like this?

wow first time my sandwich was that much loaded of veges that I couldn't pick it up 😁very happy this time, it never happened before through delivery. nice surprise 😀

Food was cold and inedible after waiting an hour since ordering.

my daughter ordered a meal and also a treat of a cookie which she never received the receipt said it was paid for but not received.

the food arrived stone cold and soggy and my drink was missing. tried to call the subway but the line was busy. Very disappointed concidering how much it cost for a meal deal. It went straight in the bin. completely inedible.

Missing drink, crisp qnd cookie with meal deal, nothing toasted i paid for extra cheese didnt get any cheese.

was ridiculous im at work and couldnt even eat it as was passed my break time

I asked for a toasted sandwich and it was cold I also asked for a Dr Pepper which didn’t come but the pepperoni slice did

Nice breakfast sub, quiet n clean

We did not receive the correct items, one of them was completely wrong, due to this reason I have given 1 star for quality.

says it arrived but never did and there is nowhere to ask for a refund this was the last of my money.

Got given the wrong cookie, food is reasonably warm.

Food came missing lettuce and onions and cold!

Food was cold. The driver kicked the gate to the side.

unfornitly the order is missing the Dr Pepper and cookies. Other than that everything else is fine.

Wouldn’t bother ordering from this branch. Overpriced, poor quality sandwiches. They don’t toast them. Hardly any sauce or meat. The meatballs were dry and looked like they’d been sat out all day. Don’t waste your money.

Absolutely disgusting, the steak was inedible and was cardboard, and the meatballs in the new BBQ Baller sub were black, charcoal back and rock hard you couldn’t even try to break one, worst subway going in the uk.

He left it at the door, I'm not happy

The driver just dumped it on the door without knocking

I paid for extra cheere and peppered cheese and that was not given

Everything was fine apart from i did not receive my drink with the meal. (Fanta 1.25ltr)

food was awfull, not to ur usual standard at all

Thank you for the quick delivery, I was starving 😁

my food came stone Cold I want refunding

Driver was very polite and very respectful

I had to move the cheese to find the two bits of bacon on the roll,Not what I expected for somethin, g listed as a stack a stack for a mouse maybe

Food mever showed and now refusing to give me a refund

delivery driver was awfully rude and was told by subway that he was sat in his car for 1 hour before picking up my order

Driver tried to deliver it to the wrong house.

Seems a lot better and not so dark and dingy after the refurb, first time I've been in for a while. Staff member was polite in serving, although some people don't agree with the changes in the menu, it doesn't affect me as I'm not fussy, grabbed a BMT create your own and had a coupon to use. Bread was fresh, and tasted just how it should. I'll make sure I return.

didn't deliver my order. asked me to collect & refused to pay back my delivery fees

Food was cold as cold drinks were on top of the food. And missing items

I never received my 3 cookies I paid for.

Forgot my nachos, and I even had to go and pick them or get a refund even though I paid for delivery, they should of delivered

Missing items from order and not even a replacement

Delivered to the wrong address and was late by 20 minutes I'd give no stars but apparently they need one though I've got no food to rate

When the food arrived 55 minutes late it was all completely cold the nacho chicken bites were cold and soggy because the order took 55 minuets I’m not impressed at all

ordered at 2.15 didn’t receive food till 3.50 and it wasn’t even warm it was cold also missing 1 cookie but it’s fine because it was a bad cookie

Sub way in Crewe Can’t believe this country accepts all these foreigners but they won’t accept a Scottish £20 note absolutely shocking

It's not what we ordered I wAnt a refund or replaced

I was waiting for nearly an hour for the driver to be assigned to my order, whilst under the promise my food wouldn't be prepared until a driver was assigned. The food has come as cold as the cucumber out of the fridge. I am totally unsatisfied with the food quality as I was expecting atleast warm food when it arrived.

Food that was supposed to be hot/warm, was delivered cold. When rang to complain, asked if I could go to the outlet. If I could have done that would I have bothered in ordering it, at a premium and cost of having it delivered. 'We're short staffed' That's understandable for the delay. But how does that make the hot food being delivered cold? All they said was you could try and claim it back from Just Eat

Rating purely for the delivery driver who appreciated my car, what a guy👌🏻

This is supposed to be double steak and double cheese absolute joke

missing mymeatballs and no help

Footlong was not cut in half, otherwise not bad

Brilliant as always. Thanks guys xx

Cracking sangers as per and I also liked the 2 shifty guys it took to deliver it, one on lookout and one gingerly doing the hand off, it was great, felt like I was in a scene from Lock Stock and Two Smoking Barrrels! 5 stars all round

Missing drink and missing cookie - nachos looked like they were thrown in the box, the actual sub was meh Wouldn't bother if I were you

Drive smoking / vaping at door

Messed up the order completely, and handing out cold food without toasting . Can count the brain cells used on one hand

The drink was missing the Doritos and double chocolate cookie

Usual place for breakfast. Nice and easy.

I ordered the 12 cookies all.different types and I got nearly all chocolate and they were mushy and broken I don't even like the chocolate ones in the bin!!!

Good value for money, all that is to expect from a Subway, clean, and very friendly and competent staff.

Good value for money, all that is to expect from a Subway, clean, and very friendly and competent staff.

Incorrect drink and when opening the salad box it looked like it had been taken for a spin in a tumble dryer, splatted all over the box but presentation doesn’t affect the taste I guess

Ordered a footlong tuna and received a 6 inch so now out of pocket and I want a refund

Just lettuce absolutely shocking! AVOID WASTE OF MONEY!!!!!

Ordered with no tomatoes as I have an allergy and it came with tomatoes. Also ordered 3 strawberry cookies and got 3 random ones. Awful don’t buy from here

1 hour late and then all completely wrong order

Always great. New breakfast and Caesar options are fab 🫶

Missing all my dips and extra crisps. Happened last time I ordered and was never reimbursed

Food wasnt warm too much sauce on sub, cheesy bites were cold and no sweet chilli dip

Very nice place and the staff are nice and very helpful 👍

Asked for the subs to be toasted - they were not

I would like a refund as the food was sloppy and unpleasant. But worse the drinks were not correct as you sent full sugar pepsi and we ordered pepsi max with no sugar as diabetes is dangerous. Full refund please

How am I supposed to get what I want if I can’t customise the salad I want on my sandwich. Isn’t this the whole point of subway? I don’t like onions but it’s the standard. Go back to the old way where we could choose what we wanted

Half order missing and missing items

They refused to take a Scottish £10 note!!! This is legal tender and what they did was illegal and I shall be taking this complaint to the very top unless I hear back from their management in the next 24 hours !!!

the order was not the same as i ordered

I would be happy with early delivery if the order was our😂received completely different items. Our order was nearly £20, the one we got was £5...so not impressed! Trying to get a refund via justeat is very challenging also...

Bread was really hard and dry. Shame as order from here regularly.

Portion size very small for a double meat. Didn't fill a third of the box.

I ordered a footlong and got a 6inch

Loan worker remained calm, collected, and professional despite being under pressure..

every thing was great better than last week from the other subway gateway

The sauces are given separately which is odd and the plant barbeque which was ordered was very little. Not satisfied

1.Ordered the italian footlong, it was honestly ruined by the sheer amount of tomato puree put on it, i still ate it but wasnt happy about it haha! 2. this one was a chicken tikka wrap, it was 60% tortilla so it was abit rough on the mouth, honestly could of made it better myself sorry to say. 3. chocolate chip cookie tasted strange, can't put my finger on it, ate it either way.4. was a spicey doritos..like a bowl of cheesey spicey doritos with steak bits, was nice and i ate it all.

If I could give it 0 starts I would food never turned up!!

Food was cold due to late delivery. Also missed my sauce for nacho chicken bites. Will not be ordering from here again, as not the first time. Driver didn’t even speak or apologise for late delivery. They always get lost even though post code and house number provided to them.

Ordered 3 wraps only got 2 and a 6 inch sub instead, we keep giving them chance after chance as we love subway, but they keep getting the orders wrong.

Driver was great and explained the restaurant kept him waiting for a very long time, it’s a shame they did that for both wasting the drivers time and meaning my food took around an hour to be delivered

Missing 3 items from the order No crisp, cookie or drink. Please refund

My food has not been delivered

Thanks for the excellent service I received today