Sainsbury's in Cheshire East

Ordered tuna baked potato could see any tuna like a sloppy paste really poor quality.

Cold food second time i have been and nothing has changed , if i wanted cold food i would eat salad not cold breakfast

Lovely staff, bad cooks, awful food in general, if you like soggy bacon and undercooked sausages go for it! Tried a second time didn't get any better unfortunately.

Can't rate the food, as didn't get to purchase anything. Staff totally ignored me so I gave up and left. It's the second time this has happened.

Have eaten here several times. The food is good and the staff are friendly. Open weekdays 8am-5pm. Could do with opening until 9pm as the store doesn't close until 10pm. The seating area needs maintenance as there are many areas of the floor covered in yellow and black hazard tape which looks like it has been there for quite sometime including in front of the lift. The tables and seats are clean but the windows need cleaning and there was dirt on the inside window cills. Come on Sainsbury's give the cafe a little TLC. Would we eat here again? YES!!

Stopped by for a coffee, whilst waiting for a service. Americano was decent enough. Staff are friendly

Took my daughters in today, food and drinks very nice and everywhere was lovely and clean. I had asked for two portions of toast with butter, one for me and one to split between my two toddlers. One arrived and I said I'd asked for two, she said that is two rounds...I said I asked for two portions not rounds and she said it is...I said a portion on the menu is two pieces, she was still talking about rounds and I couldn't be bothered to argue about some toast but seemed a bit daft to stand there and try and make out that I'm stupid in front of a full cafe while I'm on my own with two babies.

Nice homely store, plenty clothes, nice cafe and usual prices

i came into the store last week had a bit of a problem a young man called jack was very helpfull just like to say a big thank you

Really nice cafe, surprisingly so for a supermarket one! Can't comment on the food but they do lovely coffees that are even nicer than some coffee shop chains. Very friendly staff too!

Had the breakfast, hash brown soggy, hard mushroom, half a tomato that was tiny, toast that was more like warm bread, it was not the best and the worst meal I have had in Sainsbury's. Staff were friendly

Very polite staff, but very poor selection of food. Cheese and onion toastie very poor quality. Pre covid, this cafe was very good.....why so poor now?

My wife and I were staying at the Nantwich Premier Inn, who no longer serve breakfast at the adjoining pub. We were told that Sainsbury's was not too far away who did a good breakfast. So we tried and we weren't disappointed. I went for the full english and my wife have a bacon sandwich, and we both had coffees. The food was hot and tasty and extremely value for money. We had to ask for the ait conditioning to be turned down but moved to the far end of the cafe anyway, no problem. The staff were very friendly so overall a very good experience.

Value for money very good quality

As a regular shopper at sainsburys I like the store and variety of products but every time I have had to ask a member of staff where something is I can't find I get looked at like I've just spit in their face. On each occasion I've just been pointed in the general direction and the staff just turn around and carry on with their jobs. I've been pointed in the wrong direction twice now and had to ask other staff for help after looking aimlessly. I used to work in Asda years ago and all staff were trained to take the customer to the product. With your higher prices than Asda I would expect much better customer service.

Not very clean. There are a lot of products. Could be better. Staff brusque and unwelcoming. Not recommended. Go to Morrisons instead.

I ate in the café yesterday and it wasn’t good. I chose the eggs and bacon. The eggs were like shoe leather and cold too. I sent it back and the second time they were better (hence 2 stars) but still not great. Though it did only cost £2.75.

Entry to story OK, lines painted on floor to assist distancing, however there is no control re shoppers (and staff) following the distancing rules. I visited early this morning (08.30) to avoid crowding, the store was reasonably quite, however I witnessed numerous couples shopping together (one basket or trolley) ambling along taking up lots of space between them. During my time in the store, there were no announcements to remind shoppers and staff to social distance. On the way out a lady was reading a notice board, blocking the exit thus causing a tight queue. Historically I have done my weekly shop at Sainsburys, unfortunately in the current situation I feel that I must find a safer store into which to shop.

Came for breakfast instead of going to the pub next to our hotel. Was glad we made that choice as it was lovely.

On a recent visit to this cafe I was glad to see that 'steak and ale pie' was on the menu as I had been to other stores and enjoyed it with peas and chips which I asked for instead of mash on many an occasion......... but that was where my smile ended as the staff said that it was impossible to change mash for chips at this store and if I wanted chips that I must purchase them as an extra or change my meal . I purchased them as an extra but am not wealthy enough or wasteful enough to do this regularly and so will go elsewhere when I fancy pie and chips in Nantwich. If this is a new policy sainsburys are implementing I will have to re think going to other branches and maybe try the Morris ons cafes...... Whatever happened to pleasing the customer !!!

This must be the third time we have had soup here in recent weeks which we thoroughly enjoy but please, can you make it hot instead of lukewarm.

Overall fantastic little coffee shop that serves everything with a smile. Have a coffee regularly here after I have done my shopping for the week, also do a fantastic breakfasts, curries, chillis and kids meals as well. Weather you want a milkshake or coke for the kids or a coffee for yourself, it has it all.

I have now spoken to 2 different duty managers in 2 different months about the lack of vegan offerings. Since actions do sometimes speak more loudly than words then one can reasonably conclude that Sainsburys cannot really be too bothered about addressing these particular concerns. I won't waste my precious resource by further input here but I shall be returning monthly to report the prevailing status quo. Perhaps this may work in the long term.

Open early, delicious coffees and a wide variety of breakfast choices. Plenty seating but get there early to ensure a seat because it's reputation precedes it. Recommend a visit.

This isn't about the cafe, but I bought some raspberry doughnuts and they were advertised as 5 in a pack however, when consuming them I come to the realisation that there were only 4 despite the pack being completely sealed. To add to this, the pack was soaked in grease, thought it was a donner kebab in my hand,and the doughnuts were dry. I really thought better of Sainsburys, considering the high prices.

I am rather surprised that this café has been tagged as offering vegan options; I use this café once a week and the only vegan options that I can find are toast & jam or toast & baked beans. I did ask whether I could have mushrooms & toast; unfortunately the mushrooms are cooked in oil (which has no provenance) and a request to cook in water cannot be done because it goes off the recipe script. I have spoken to 2 different duty managers over the past few weeks and whilst they understand that it is not unreasonable to expect more vegan offerings (particularly since there are stacks of offerings in the adjacent store - clearly there is a market) nothing has so far been done to improve the scope of such offerings. I shall continue to bring this to their attention and hope that perhaps they may yet surprise me.

Sainsbury’s are missing middle management after job cuts over the last year or so and you can tell with a lack of leadership on the shop floors at local stores in Nantwich and Whitchurch

Good value for money, with friendly helpful staff. As supermarket cafeterias go it's pretty darned good!

Good choice of snacks and meals, reasonabley priced, good quality food. Large, light cafe, tables are not crammed together and service ok.

Cafe was ok. But the price of food wen u live in a country town . Bread very dear. No thanks I'll wait till i get home to stoke.

Great sweet potato katsu curry. Food is generally very good and good VFM. Staff always very nice. Great coffee as well 😍

I had a perfectly nice meal in the cafe, However I was spoken to in such an inappropriate and rude way by a staff member behind the customer service desk. Her name is Deborah about 55-60 years old I guess, dyed dark hair. She’s normally quite acceptable and even though she stands around talking to her colleagues a lot and ignoring customers, I have never said anything until this occasion.

Expensive, under-staffed, the queue to be served was nearly out the door today. Not the employees fault. Poor management in manning the shift. On the good side the food and drink served is a relatively high quality.

Slow service and very greasy eggs which meant the ham was sat in oil would not recommend

Bit noise today but still very nice and good value for money

Fine for a quick coffee or breakfast. Too many staff around talking in huddles though. Friendly service.

I was a bit dissapointed with Sainburys cafe today. I have never visited before and it may well have been a busy time of day but the wait to get just three coffees was horrendous. I must have stood in a queue that lasted around fifteen minutes possibly more. The staff seemed a little lacking in speed and knowledge of the till. We didnt eat but to be fair to the kitchen all the food I saw coming out of the kitchen looked good and the atmosphere isn't terrible. The place is clean and welcoming but it was just the wait that put me off.

Enjoyed our first visit but felt sorry for the lovely Lisa who was all on her own; serving, preparing drinks and taking payment. Tables needed wiping down but food good, wait time reasonable and overall very good value.

Very long queue only one person serving took ten minutes to get served . Food was good . Not ideal if you want a quick snack. Why can't they open a second till. Not the 1st or 2nd time this has happened.

Took a long time before food was served. Once we got it it took just as long to get cutlery as they had ran out. By the time we got it the food was cold. Other than that the food itself was good.

Have called in for a snack lunch on occasions and found the service excellent and the food very nice and well ppriced. Fish & Chips seem popular and my favourite hot beef french stick with a side of chips n gravy washed down with a glass of ice cold milk of your choice from three types no less.

Was killing time as I had to pick my daughter up. Had the fish and chips, great size fish, crispy batter, chips ok, friendly service and greatvalue

Called on our way home after staying in the area. A long wait for drinks as staff appeared more interested in talking amongest themselves rather than serving customers.

The food is fabulous. We eat at the Cafè at least once a week. The staff are amazing and at lunchtime, when it's at it's busiest, they work wonders, making sure everyone gets their meal within a reasonable time

Very clean and comfortable cafe. Food is good as well.

Extensive menu and good value for money if you need food on the move. Tasty and well cooked if you like a hot meal.

A relaxing place for a nice cup of tea and cake. Go there before you shop or visit after its a great addition to the shopping experience.

Nice food and service is usually very prompt

Visited with my daughter for breakfast. Had the big breakfast which is more like a normal size breakfast but £4.50 it was good value. All grilled no greese, great coffee will happily return here

Bigger breakfast. Nope just a normal breakfast on a small plate. All pre-cooked and kept warm. The sausages were incinerated on one side and uncooked on the other. Awful. Will not be returning even if it was half price at £3. Avoid.

I regularly call here for a drink when shopping. The coffee and hot chocolate is always nice and hot. However, on my last visit the restaurant area was quite dirty. I can never understand why staff don't use their initiative and take some dirty plates back to the kitchen with them each time they go to a table. The tray rack was overflowing yet the waitress walked past it several times.

Stopped for a quick Bacon Bap whilst the car was being washed.... Nice Bacon Sandwhich plenty of Bacon and crusty bread.... just a bit quick to take the condiments away ....

Ate here last Friday lunchtime. The staff work very hard - it was very busy at the time of our visit.

I popped in for a quick lunch Service was reasonably quick and food was good Not the cleanest of cafes

The clothing in store is always excellent fair prices and really good quality the children's section has a really good range and the school uniform is really hard wearing Good selection of produce and staff are always helpful and friendly

Staying at the Premier Inn up the road - the nearest breakfast was at the Peacock - but their prices seemed to be a bit steep, so we ended up having breakfast at Sainsbury's. Good value and nicely cooked - together with Black Pudding too!

Visit for coffee frequently. Always hot and enjoyable in the light and airy restaurant. We have never tried the meals but they always look inviting and we understand they are delicious and very well priced - the breakfast baps certainly are!!! Spotlessly clean and run by very pleasant staff.

Good breakfast that is inexpensive, also the baked potatoes are lovely. The children's meals are very tasty(according to my grand children) and plentiful.

Called in for a coffee, decided to have afternoon tea. Scone, jam, clotted cream with tea or coffee. The scone was a bit flat and dry but tasted ok. My only question is why it costs only £2.70 if you have tea, but £2.90 to have filter coffee?!

Arrived soon after 7.30 and ordered a cooked breakfast. Staff were friendly and efficient. Breakfast was tasty and good value. Toilets were clean.

lovely restaurant, good price, excellent staff but oh dear why does it take so long to get served.the coffee takes ages to prepare and this is where the delay is, surely they could come up with a solution.

Served by a very professional and witty young man in the cafe this morning. The poor blighter has to war a mask for his beard. I wondered if Sainsbury's ask him to dress as Santa he can be spared the mask!

We decided to have a "light" lunch today & choose a cheese omlelette which was good value £3:75 with a small salad. The omlelette was cooked well & seasoned well. You can have a choice of chips or salad. The service time was good brought to us & I was impressed by the waitress how polite she was. When she came to collect the condiments firstly asked if we had finished with them & were we satisfied with the meal.

Friendly helpful staff, good quality food at a sensible price, so good that a busy times you may have to queue for a while to order - but worth the wait.

The only benefit I can perceive is you can drink and either before or after shopping and get nectar points. But be prepared to wait! we only wanted coffee and whilst I can accept a queue, the waiting time as the staff prepared the coffee's isn't acceptable. it was taking nearly 5 minutes per order, so with with 6 people in line you can work the time out yourself. Poor

Situated above the toilets and ladies clothing section, access is by stairs or lift.

Visited with my daughter. We decoded ti eat before we shopped. Food was nice and staff were charming. Tables kept clean at all times. In the store the experience was reapeated. Nantwich Sainsburys can give itself a pat on the back. WELL DONE!!!!!!

Firstly - the good: the staff are always exceptionally pleasant, hard working and eager to please. The breakfasts aren't bad value as others have said on here, but here's one of the reasons why:

Easy access by stairs or by lift

We call on Sunday morning for breakfast, then do our shop. They have most things we need, also the sales are very good and frequent.

I often come here for the fantastic, value for money breakfast. It's quiet in the morning and the coffee is excellent. The staff are very helpful and friendly.

Lovely food at a good price with great service Ideal for lunch or a snack in a nice clean cafe Would recommend the jacket potatoes served with a lovely side salad and dressing

love gonig to this Sainsburys it has a great range of products and a good cafe with lovely food. I would recommend it , and Natwich is a lovely town as well

Hadn't consider trying sainsburys cafe for a breakfast before. But I must say that I was surprised at the quality and value.

Located inside Sainsbury's store...this place is good for a quick bite and coffee...good if you want to have a seat and eat.. you can buy the sandwitches cheaper from the store if you prefer a takeaway..

Great staff and service all work hard the cafe can get busy sometimes and you may need to wait loads of room to sit up stairs the cafe has a lift for easy access and cash points near the main doors big car park with time limits plus a car clean company on site loads better then the last outfit

My husband have recently visited the cafe for breakfast and lunch. Good menu choice, nice tasting quality food.

Pretty standard Sainsbury cafe, upstairs on the mezzanine floor. Happily, they provide a lift for the old, infirm and the downright lazy. Basic melamine topped tables were reasonably spaced and kept clean over the busy lunch time.