Subway in Nottingham

40 minutes late when they were only four minutes down the road from me. For some reason the bread was really hard

Food was probably sat outside for week absolutely freezing misses was livid started shadow boxing in kitchen not a good look

2 hours waiting again, not good enough

Ordered at 6.50 delivered at 8.41

I didn’t received my order.I reached out to the Subway restaurant, and they said the delivery got my order. The app shows that my order has arrived, but where is it?

Whoever made this sandwich needs a raise

We came in to order a sub on the 4th Sept in the evening. The man who was serving us was really rude, no sense of customer service at all. He also didn’t stick to the portion of protein to be added, he gave us half of what usually gets added (we ordered a footlong subway) and was rushing to add our veggies and sauces, gave us no time to decide which was annoying. Even while paying, the member of staff (male) was acting very mean and did not even bother to attend to us properly. I’m very shocked with this form of service - it needs to be addressed. This makes me NOT want to buy subway ever again.

Was please with my visit here today, place needed clean down, tables dirty, food on floor, five members of staff in store and one serving. Price of subs also getting to expensive for value for money.

Tables were very dirty, two workers just stood around talking for 10 minutes. Kids came in with cinema cup took free drinks from soda machine and started throwing ice everywhere as the staff just watched. Very poor wouldn’t recommend

food was cold and soggy and not very pleasant to eat I would like a refund or credit on my account thanks.

The nachos are just horrendous nearly all of them are plain and 1/4 with salsa cheese honestly upgrade

Food was nice but it was 45 minutes late coming

The footlong came but it had the wrong things inside and when I tried to call the driver he didn’t answer

Waited over 10mins to be served. People's orders on the counter open without being wrapped up ready for collection. My daughter had a meatball ftlong and there was another meatball in the tray I questioned it and she said she had put one too many in so she would reuse it for the next order I explained it couldn't be reheated again and she said she could as she was preparing it. Staff had rubbish customer service. I asked for no peppers or onion and she picked up the peppers then put them back but continued to do my sandwich if that had of been my daughters then the meal would of had to be done again as she is allergic to peppers. The eating court was dirty tables hadn't been wiped. Won't be coming again

Went to this subway after saying I did not want peppers or onion she gave me both then took them off , she put sauce on after I said toast it , my second sandwich was a meatball footlong and I queried the meatballs left in the tub she said they put more than they need and then reheat it up for the next person , I challenged and said you can not reheat the pork she responded and said yes I can . While we was waiting another order was sat on the counter waiting to be finished off not good enough will not be returning to this sub way or at least the Nottingham corner house .

Unfortunately, a large drink was missing from my order. It was marked off on the receipt but nothing was provided , considering the drink was a 1.25L but not even a few 500 ml provided is what has made my experience quite annoying considering this is my first time ordering from this branch… another thing considering my order was only 3 items I don’t understand how a whole drink was missed from the order!!? It’s not even like I can go out and go and get another drink just for this meal😭 smh

Ordered a meal deal, explained I was allergic to sweetcorn so when she put it on my sub instead of redoing it she picked the sweetcorn off, then they didn't give me my crisps or cookie. Terrible

Horrible customer service. I had to stay in there a good 15 minutes just so i can order

Food was very good and came on time, would recommend

meat balls allover inside the bag leading to spillage

Order never came and am fuming with the service as was left hungry and would like a full refund

Didn’t put cheese on, was not that warm and not sure if toasted

Food was disappointing not alot of filling in the sandwich and it took over an hour for the food to arrive when I finally got the food my hunger had gone. Restaurant just didn't want to answer my call when I tried to call to see where my food was.

Nice food nice service nice price

drive didn't knock so just rang me but was parked in the wro g place meaning I had to stand outside to try and find the driver.

You let me down in as my special instructions were ignored :(

ordered at 330 didn't arrive till 545

Orders on Deliveroo are awful. Items constantly missing. Decided to give them another go in the hope things had improved but no! Ordered a tuna and cheese salad which came without any tuna and cheese whatsoever!!! They also consider a portion of olives and jalepenos to be 2 of each. That is not a portion.

Messy and hugely untidy. Two breads available of which one was stale.

The food was stone cold when it arrived, and delivery was late

Absolutely delicious everyone very happy & full & arrived hot as should be very happy customers definitely recommend

Never walked out of a subway before ordering before.... staff need some seious customer service training

The sub is completely wet and mushy with a ridiculous amount of sauce, after calling the restaurant they were no help and didn't offer any help in any way. The packaging is ripped and soaking wet and has sauce on all my drink and other food

Very fresh and tasty - fast delivery

Missing 1 cookie and 1 bag of crisp

I was told I could only have one type of vegetable on my sandwich - since when has that been a thing at subway??

Food has not arrived. Really angry with just eat & their delivery drivers. You need to do pass codes as never received my food. I put how to get to my address but delivery driver gave to someone else who wasn't even me. You deserve no stars. Also you need to do security checks to see who if it's right address. You have let me down. Wouldn't recommend.

Sub was cold on arrival and they also put a cold drink in the bag with hot food

very rude staff i called to ask for a cup of ice with my order that i placed on deliveroo and he refused to do so and shut it on my face with no explanation

Lovely delivery driver and food arrived on time.

Wasn’t toasted and had no cheese

Nearly 25 minutes late & driver phoned me when I asked to come to my door as got children & on my own. Love subway but need to be on time with deliveries

My food was freezing cold when it arrived you could tell it was made ages ago and my food took over a hour to come i'm really disappointed

Stale products the bread is rock hard and not even toasted like I asked

Delivery driver was friendly but delivery was over 12 minutes late. We ordered way in advance. Food lovely as ever thank you.

Things were missing and I had to change our drink because they didn’t have anymore

Driver has stolen my food, I called subway with no help they hung up the phone on me & trying to contact just eat is ridiculous. Spent £13:50 and either they didn’t send it or the driver has eaten it.

Wrong items in sub and forgot some stuff

Not the delivery drivers fault but he was lovely as he got there on time. Came to door when rang & brought up for me.

Great service and seating upstairs

The ingredients of both sandwiches were wrong - we had to take them apart to work out which was which. Also, I did not get the drink I ordered.

Driver arrived, could not really hear what he said but he came to my door as requested. Food yummy.

I would actually give less if I could. They don't care about face to face customers.

Food was wrapped and packaged nicely. Perfect amount of fillings.

They gave me the wrong bread for my sub which is understandable if they ran out, but they didn’t call to say they ran out or which bread I would like instead. I did not want the bread that they used for my sub. Everything else was good.

It not been delievered i havent recieved it

The staff are great and the food is great

Ordered cookies but never received.

All 3 sub rolls were stale unedible and the cucumber was like rubber not fresh at all

Got the order wrong and was freezing cold asked for toasted but it wasn’t

My veggie delite was only salad, no sign of the veggie pattie?! Very odd.

It was collected from the restaurant by time the driver dropped it off it was cold and we had to heat the oven up and put it in so we can have it hot Bering in mind on the app it says 9 minutes to drop off and it took him 15 minutes after that to arrive

I got a foot long, asked for cheese + extra cheese and toasted, it came with no cheese so it was just a lukewarm salad sandwich. I sent photos of the food and receipt straight away and now several weeks later have had no refund or no response to my complaint. I wonder why the restaurant thought it wanted a toasted lettuce sandwich? Very disappointed that my complaint hasn’t been dealt with and will never order from here again, especially not through just eat

Fast delivery and came to my door as requested and not rang me. Great delivery thanks

Missing my two drinks with no explanation and food was cold

We came to Subway bank holiday monday - the same day as the queens funeral. Not many places were open but Subway in cornerhouse was. That day Duy and Owen served me and Rebecca and Julia served my girlfriend. It wasn't that busy but i had noticed they were working hard and as a team to give us good service. The service was quick and the food tastes great - I have been to this subway a lot and that won't change anytime soon. Highly recommend if you want a quick bite that also tastes good.

None of the items were correct except the cookies! On tope of that, I have no way of actually getting the food i ordered. The customer services number goes through to an answer machine, and the restaurant can't do anything! Absolute joke!

Hiya I’d like to complain they have put the wrong salads on the wrong sandwiches and wrong sauces on now I can’t eat my sandwich cause I’m allergic to tomatoes and cucumber and my dad is allergic to ham so I’d like either a refund or my proper order sent to me my address is 73 woodthorpe court chestnut walk sherwood Ng5 4dz and this complaint is about subway corner house in nottingham thank you

great service from the 2 girls that work here

Staff are so slow and you’re often stood in a relatively short queue for more than 15/20 minutes, regardless of how many people are actually in it. I write this as a family of four are currently being served. It’s taken the guy behind the counter near 15 minutes, and he hasn’t even taken the order of the final person yet. The staff will also often chat to each other whilst you’re trying to get served, and what makes it even worse is that no matter what time of the day I seem to go, they never have meatballs ready. Complete waste of time.

Never turn up sent to wring address

Drink was missing from the order it was on the receipt

Lovely delivery driver, explained why dinner was a bit late.

Sub wasn't toasted as i paid for. There were 5 corns of sweetcorn and only mayo on one half of the sub. Really not happy and ended up throwing half away. If you read these comments a refund would be appreciated.

Food 35 mins late and cold, staff didn't care

We never got the food and wait all that time, not even a phone call from the driver or anything

Excellent sub had a phone call from the shop telling me the had no 7up and replaced it with a tango now that’s good customer service

Absolutely shocking, terrible service and attitude.

Come on guys, I have a pic off the wrap and Jesus Christ. Also thank you but nah

Hmm, seriously the sandwich was in the bag.. Not in the box, there was no tomatoes I asked for the crisps meant to be 37g bigger bag was small 25g... The worst sandwich from subway I got, there was luck of tlc and the veggies as well, really flat

They rung me up to change my drink order as they didn't have any of the one I wanted only to be sent the meal without any drink at all.

Lovely staff and fairly good service. Located in The Cornerhouse which is at the heart of the food/cafe area. Toilets were shut and therefore we had to use another locations bathrooms. Seating is located upstairs, which has no disabled access so please keep this in mind. Not much seating, only 3 or 4 tables of 4.

food was cold, had no mayo in my sub, delivery driver let it sit on my doorstep till i came to the door.

Nice food but missed an item from the order.

Food came cold and no sauce was added

Lovely Italian BLT, Double meat, double cheese on a cheese bread. Very delicious and tasty and would go back to this store alot better than another one I went to.

From my salad box, 13 items were missing. Lucy at Subway thought it was very funny when i called to complain! They refused to correct my order saying there was nothing they could do and there was No team leader or manager to speak to?

Clean and tidy. The steak and cheese foot long was epic. The cookies were moist and delicious. It was bang on.

Needs more love in the sandwich making thats the heart of it

It's a Sub! What's not to like?

never really review on negative experiences at a place but today was baffling. was served by someone today, they wore glasses worked wednesday (15th dec) shift around 7pm. the customer service my friends and i received was utterly appalling. they threw the food at us, not once did we hear a please or thank you, disrespectfully blunt language, seemed taken back by simple requests as sauces and cutlery and even treating their own colleague who seemed to be new or on training with a horrible attitude. i work in customer service myself and no matter what i’m going through or face, have i ever lashed out to a customer/s. i understand we all deal with pressure and stress differently however it’s customer service, you need to have the patience and understanding no matter what comes up. most likely never coming to this subway again. :/

Great food and coffee. Nice staff clean place.😁👍

food came barely wrapped seems unhygienic do not recommend

The food was delicious, the staff were lovely and accepted the vouchers that we had, the only problem was that it was raining so it's a 1 star

Great customer service, fast times, nice food, still warm. Windy so 1 star

Dont really like the food but I know others that rate it

At it once and I found the food horrendous

Nice salad, slow service, small portions sizes compared to other subways, eye rolling staff

Fui a comprarle un desayuno a un hombre sin hogar. Esperamos edades para ser atendidos. 3 miembros del personal que tienen una conversación personal. Me ignoró y continuó. El área de preparación de alimentos era asquerosa. Con un cubo de basura desbordante y trozos de tocino crudo esparcidos por el suelo. Vil. Y un peligro obvio para la salud.El hombre sin hogar merece algo mejor que esto, así que cruzó la calle hacia Caffe Nero y compró comida desde allí.

Very nice, it was very clean, had very good service and amazing experience overall. Would be nicer if the prices were a bit larger, but that is a very miniscule problem.