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3.5

Based on 1.869 opinions finded in 4 websites

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Nº 1019 in 1338 in Nottingham

Nº 156 of 183 Other cuisines in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecheeseoldcoffeelady

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Great staff, quite busy and loud but over all had a great time.

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— “‪K.E reviews‬” — . 2024-11-25

MORE AT Google

Food isn’t the best but the service is great and the atmosphere is also very nice, especially if you need a quiet space to study.

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ab s (ab) . 2024-11-24

MORE AT Google

The time for delivery kept changing but the code came and it was hot and the croissant was delicious.

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Laura . 2024-11-22

MORE AT Just Eat

Polite, friendly staff for sure a busy place. Service spot on - no complaints from me :)

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Anthony Rocco . 2024-11-16

MORE AT Google

Never seen so many dirty tables full of takeaway cups. Almost every available table piled high with cups. Like sitting in a landfill. The fact that every single drink is served jn a takeout cup is absolutely disgusting in this day and age isn’t it?

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Alex Withers . 2024-11-15

MORE AT Google

It's alright. I enjoy Starbucks but this branch always seems so dirty and unclean

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Rida Azim . 2024-11-14

MORE AT Google

Horrific. I ordered a 5 cheese toastie and a Frappuccino. I got the Frappuccino no toastie and the drink had LEAKED with NO STRAW genuinely pathetic how you can’t carry out a simple common sense task

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Khalid Mohammed . 2024-11-03

MORE AT Google

Horrific. I ordered a 5 cheese toastie and a Frappuccino. I got 2 Frappuccinos no toastie and the drinks had LEAKED with NO STRAWS genuinely pathetic how you can’t carry out a simple common sense task

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Kiara . 2024-11-03

MORE AT Just Eat

the delivery guy handed me a bag dripping , literally dripping out through the bag.drinks freezing cold and half full.i want my money back

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Swilson . 2024-10-21

MORE AT Just Eat

Very dirty, no clean tables and staff attitude was poor, and why there's a key code on the toilet that no one can get in is ridiculous

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alison webster . 2024-10-20

MORE AT Google

My friend and I, went there last week. The smell of urine , the floor was sticky , crumbs everywhere. The toilet , it was disgusting 🤮🤮🤮🤮🤮🤮🤮

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Irina Taylor . 2024-10-17

MORE AT Google

We came at around 9am to have breakfast. Bad customer service, the lady assumed that the food is for takeaway and so they gave us the food cold and wrapped , so I asked if they could put it in a plate and heat it up but the guy serving was rude. Even gave me my coffee heavy handed and let me put the lid and the coffee sleeve myself . Worst experience in a Starbucks coffee shop as I’ve always had great experience and ambience in other Starbucks branches. What a shame as supposed to be a nice location but never coming back .

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Mia Grace Pascual . 2024-10-01

MORE AT Google

Unreasonably too expensive. First of all, everything, including your hot drink, is served in paper cups. A cheese toast costs £5.50 – two slices of bread with a little cheese!

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Arash Shir . 2024-09-24

MORE AT Google

Great coffee cakes ect service is good.. the only thing that let's it down is the cleanliness especially the toilet sorry

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Anne Cassidy . 2024-09-19

MORE AT Google

I came down to Nottingham for a friend's birthday weekend, I went to this Starbucks, The staff were very lovely, The beyond meat Plant based breakfeast Sandwich was delicious, The Latte with Soya milk was amazing too :)

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Kevin Ribeiro . 2024-09-02

MORE AT Google

Really enjoyed my second coffee from Starbucks! Will be ordering from Starbucks again . Thank you :)

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Disney-Bethany . 2024-09-01

MORE AT Just Eat

Truly filthy disgusting experience Toilets weren’t fit for pigs All surfaces , entrances disgusting Disinterested staff Worst filthy Starbucks we ever set foot in

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BoxOfCats . 2024-08-21

MORE AT TripAdvisor

This gets a 4 overall as the staff are lovely despite it being a busy cafe. The location is ideal as it is just off of Old Market Square so perfect for people watching no matter the time! The drinks are the same as every Starbucks - over priced and average. It is good that you can get a wide range of frappe drinks, larger than most places. One of the staff also saved me from an unwanted conversation with a man when I was sitting outside which is above and beyond as the staff member was apparently on their break at the time!

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Alana Green . 2024-08-20

MORE AT Google

This Starbucks scores a four because of exceptional customer service, ideal location and unique design of space. In terms of the drinks itself, they lack a little in terms of taste factor due to the rush of customers but it’s an ideal place to study, work remotely or network. As a foodie and coffee drinker, I uphold very high standards in terms of taste factors and I felt this place was satisfactory in terms of it but not out of this world hence the four stars.

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Liona Williams . 2024-08-06

MORE AT Google

Very old decor. Not cozy at all.

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Shadi Diab . 2024-08-06

MORE AT Google

Dirty toilets, dirty tables. Staff really don’t keep things on top on cleaning

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Ulrika Hayes . 2024-08-04

MORE AT Google

Understaffed. Long queues! Dirty. Very expensive. Don't go. Complete rip off. Unpleasant experience

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David Lloyd-Jones . 2024-07-29

MORE AT Google

I'm not impressed how dirty the store was at 6:50 am on a weekday. Otherwise, it is a standard Starbucks.

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Sofia Poole . 2024-07-24

MORE AT Google

Fast service, great coffee as per usual. Did t eat anything or sit in so cannot comment on that.

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Matt Dodd . 2024-07-09

MORE AT Google

Was booked in for 12 table was split in to a 8 and a 4 , paid for afternoon tea and the price each for the amount u got was disgusting especially as it was shared platter between two.. the sandwiches were dry as had been sat in hotplate waiting for service, as everyone was more interested in serving the 60 that was booked in

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Sarah Hulley . 2024-07-07

MORE AT Google

Now I remember why I don't use Starbucks. Nottingham UK, market square. Yes they still ask your name, but as we come from Norfolk they don't pick up the correct name/spelling. Hence they got it wrong. Now did may say don't be petty but call me old fashioned by my name describes me and it's personal. We not only had a coffee, served in the card cup ( other chains still gone it to you in a real cup ) but the cakes served in a paper bag. When I asked for a plate, they didn't have any as they need to go through the dish washer. So we are being educated to eat off a paper bag. When you think about it, how hygienic is that? Agreed I'm in advanced years, but I am paying. Well not any more in Starbucks. They are lucky to get the 2 stars.

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Kevin C . 2024-07-04

MORE AT TripAdvisor

Messy. Floors, seats and entrance covered in rubbish. Get a brush and a mop.

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rich T . 2024-07-02

MORE AT Google

Fast service, nice coffee, and decent views. It is a great place to watch the world go by.

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Luke Garratt . 2024-07-02

MORE AT Google

Had to have paper cups again as the dishwasher was broken again

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Anne Cassidy . 2024-06-23

MORE AT Google

Staff more interested in standing around gossiping than serving customers, leaving me waiting to be served and not even acknowledged when drink was ready. This has become a consistent experience at Starbucks Vs other coffee chains and no wonder the business isn't doing well and they're always quiet. Dirty cups, plates, tables and litter strewn about inside, ignored by staff who are stood around gossiping. Won't bother again.

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Cucchlain O . 2024-06-12

MORE AT Google

Always love starbucks and the staff are always so welcoming and nice. I don't hink I have ever been into a starbucks and not received good service. My go to drink is always the same - regular soya caramel machiato, extra hot and extra caramel sauce. The best coffee in the entire world :-)

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Sara Atkinson . 2024-06-11

MORE AT Google

All drink & food was served in paper cups & boxes even though we were sitting in. We had to clean our own table. All of the tables were filthy and cluttered with used cups & napkins etc. Not one table was cleaned whilst we were there. A staff member just started her shift and walked past the dirty tables. Not the best experience. You need to employ staff who take hygiene seriously.

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Julie2 Keeling . 2024-05-24

MORE AT Google

Tables are clearly not cleaned along with the sugar area, absolutely disgusting.

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austen blakemore . 2024-05-22

MORE AT Google

Went in around 12.40 today - filthy dirty shop !!!!!!! Omg the disabled toilet/baby change - wouldn't even take my dog in there!!!! The stench of urine was unbelievable- needs closing down- its minging !!!!!

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deb . 2024-05-18

MORE AT Google

Always friendly and helpful staff, clean environment

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Kat . 2024-05-12

MORE AT Google

The restaurant was disgusting empty cups etc all over the place, staff more interested in their phones. The toilet was a swamp of piss stunk to high heaven

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Rachael T . 2024-04-24

MORE AT TripAdvisor

great food but extremely cold the weather was 3 degrees outside and i came inside to find the air conditioning was on right over all the available seats felt as if i couldn’t move i was that cold

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Heather C . 2024-04-08

MORE AT TripAdvisor

Great staff and service. Drinks was made quick and tasted great. Was very busy but still managed to keep on top of cleanliness and professionalism. Will be back.

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Aaron Knechtl . 2024-04-05

MORE AT Google

I advised I was drinking in and was given a takeout beaker. Expected a cup and saucer, call me old fashioned. Youth hadn't ordered anything and was just using the place to have a nap! Poor experience

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Jo Bembridge . 2024-04-05

MORE AT Google

Lost 2 stars as the tables had not been wiped or cleaned. I was there for an hour and the area around me was not cleared, it was not that busy so no excuse.

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Stephen Hankin . 2024-03-19

MORE AT Google

Cafe was dirty and the lady who served me was very rude. Not returning

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Lilly Holmes . 2024-03-16

MORE AT Google

Love this Starbucks the staff are brilliant so helpful and friendly.

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Judith Scarle . 2024-03-05

MORE AT Google

When I got my order I remembered why I tend to go to independent coffee shops and not these franchises... simply because franchises like this one are all falling behind on how to make nice coffee. Very weak milky drinks ideally if you are a kid and want to have breakfast but in my humble opinion not for coffee lovers.

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Meianoite . 2024-02-16

MORE AT Google

Quite nice atmosphere because not much noise around at this time. Even though the coffee is not strong but I need it. Good service though and convenient location.

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Win Task . 2024-02-04

MORE AT TripAdvisor

Ordered two coffees and trio of cakes. Didn’t receive cakes. It’s a simple job to follow an order….very bad service!

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Helen . 2024-02-04

MORE AT Just Eat

Quite nice atmosphere because not much noise around at this time. Even though the coffee is not strong but I need it. Good service btw

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win task . 2024-01-29

MORE AT Google

No proper mugs, no plates for cakes just cheap when paying good money.

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Andrew Barlow . 2024-01-27

MORE AT Google

Absolutely awful, dirty, paper cups, paper bags instead of plates. Cold coffee. Toilet disgusting, tables not cleared, will not return to this Starbucks ever.

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Kate Alvey . 2024-01-27

MORE AT Google

Driver was extremely rude took the wrong order from starbucks with out permission and was swearing at the staff even apparently over thenpjone when i called

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Tamzin . 2024-01-19

MORE AT Just Eat

Ordered a ham and cheese panini and got a cheese toastie instead

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Karissa . 2024-01-16

MORE AT Just Eat

I went today and it was full of flies. No one seemed to be wiping tables and my toasty came stuck to my serviette and I had to pick it off. Won’t be returning

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Paul Jackson . 2024-01-13

MORE AT Google

Staff went above and beyond to make sure the items got delivered safely.

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Casey . 2024-01-09

MORE AT Just Eat

Good place to enjoy a good coffee ☕️

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Pirvu Nikolaos . 2024-01-09

MORE AT Google

I've been into this store a few times either with friends or to do some work and the staff are always friendly and welcoming, especially Josh. The only thing I would say about this store is that the doors are left open a lot, obviously something that the staff cannot help, just something to be aware of if you get cold easily!

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Ella Gibbs . 2024-01-07

MORE AT Google

Oh my days a truly awful experience- hot chocolate was horrendous, tables were dirty,toilets were discusting- when i told the staff all i got was a shrug of the shoulders- not in the slightest bit interested snd just wanted to carry on talking to their friends who had brought Greggs in - absolutely discusting and definitely would not recommend- Starbucks has really gone down hill

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sue rutter . 2023-12-30

MORE AT Google

Place dirty nobody collecting empty plates etc toilets need a good clean sink had grime underneath it

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Christine Palmer . 2023-12-28

MORE AT Google

Don't order from here. Didn't bother informing me that items weren't available. Unhelpful staff. There are a thousand better places to order from. Just eat and then I had to wait days for a refund. Overall absolute rubbish.

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Vasiliki . 2023-12-27

MORE AT Just Eat

Coffees were great but ordered a cinnamon swirl and received a brownie 😅😅😅

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Angie . 2023-12-16

MORE AT Just Eat

One coffee came completely empty spilt , expecting a new one but still hasn’t arrived after over an hour

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Casey . 2023-12-13

MORE AT Just Eat

Bad service. Horrible coffee. Dirty tables . Dirty toilets with no toilet paper. Disabled toilet out of order which should have been immediately rectified to comply with legislation. This branch let's down the Starbucks name. I will never use Starbucks again & will recommend to everyone not to use them. AVOID AVOID AVOID

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Judith Faber . 2023-12-01

MORE AT Google

A grim experience for both of us. Hot Chocolate was obviously made from instant powder, yet commanded a hefty price, and came in a paper cup. The 'cheese' straw was a soggy limp experience, and the Pan au Chocolat was no better than Lidl's but 5 times the price. No surprise when you see the staff going to the nearby Gregg's when on their break - we should have done the same.

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Clive Sewell . 2023-11-30

MORE AT Google

It's Starbucks... it sells Starbucks coffee (which is OK if you drown it in milk). but it opens early and is open until 10, whish given its location is brave. It is right on the tramstop in the main square in Nottingham and has a fantastic vista. But it is still a chain coffee shop in a city of uniqueness:-(

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David Alexander . 2023-11-22

MORE AT Google

Good service and good options of food available

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Rob Mann . 2023-11-20

MORE AT Google

My coffee was half spilled out in the bag

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Daisy . 2023-11-18

MORE AT Just Eat

Always friendly staff and consistently good drinks. Great Central location and plenty of seating inside and out

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Chris Myers-Smith . 2023-11-15

MORE AT Google

I always thought it was good here. I think the staff are good. I have no issues with them. It gets really cold here though I mean people always leave the doors open so you have to sit with your coat on. It has been like this for a few years now and I think the doors need fix so they auto shut. Just a shame some people are dumb and don't shut it behind them. The toilets are grubby, gotta admit that's people again, and beggars coming in stealing drinks seems to be a common thing in Nottingham these days. The place can be a bit messy with people leaving drinks behind and the staff there seems little of them so it's understandable if they can't clean everything I try to go elsewhere like Dunkin donuts as it's warmer.

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J Ahmed . 2023-11-09

MORE AT Google

Was in a while ago and given a takeaway cup and charged for it, I was not asked which type of cup I wanted. Second visit I asked for a mug, I was told the dishwasher was broken and they wanted to charge me for a takeaway cup. Left without buying. Seems this store wants to use more disposable cups, and you to pay for them. This is wasteful, and not good for the environment, but hey I suppose it saves time and money collecting and washing them, especially when you pay the extra for the disposable cup.

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Wee Pete . 2023-10-29

MORE AT Google

Starbucks is Starbucks, all regular, good service, same products you find all over the world

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Maurizio Beconi . 2023-10-27

MORE AT Google

Ive been here a few times and each time is worst than the one before. The coffee always tastes like water, the place is always dirty and messy, and the drinks take a bit of time to get ready. This is the worst starbucks I have been to

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Ridha A. . 2023-10-24

MORE AT Google

Food and drinks are good. Plenty of seating and nice temperature in there. The toilets are a mess however.

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Kirsty D . 2023-10-06

MORE AT Google

So dirty that customers had to ask staff to clean tables. Drinks spilled on floor, crumbs everywhere. Toilets were so bad I couldn't use them, as well as their being no toilet roll. Tasty drink tho.

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Hons01 S . 2023-10-04

MORE AT Google

Lovely vegan breakfast bap and coconut milk latte. Staff were very friendly. Quick service.

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Natasha Jones . 2023-09-29

MORE AT Google

Pretty disappointing experience

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Lloyd King . 2023-09-13

MORE AT Google

Didn't go yet me and my mum was thinking of going for Coffee breakfast or brunch that's only with my persunts supervision if when can with both of my persunts only on my birthdays probably 2024 don't know yet. Last time was last year's a go with my mum.

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Miss Sarah Rose supronas . 2023-08-30

MORE AT Google

Order one drink served another. When queried is was because they didn't have what you paid for available. Despite drinking in , with a proper mug they added 5p paper cup surcharge on. Totally hopeless

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A J . 2023-08-27

MORE AT Google

Nicely placed it’s near for the trump and the city centre

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Mohammad . 2023-08-24

MORE AT Google

Extremely slow service, ordered two drinks one was made and then the other was forgotten and left half made. Kept trying to get staff attention but was ignored, 5 other people were served before me. By the time I got someones attention they finished my drink but as it was a iced drink it was mostly melted.

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louise nicholas . 2023-08-21

MORE AT Google

Just a quick pitstop for a coffee staff were very busy, but was very welcoming and was very pleasant!!

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simon stone . 2023-08-20

MORE AT Google

I asked for a flat white Father but they forget it, plus I asked the Barista to clean the table and he asked for which table but I'm going to sit on, but no one comes.

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XHD 789 . 2023-08-19

MORE AT Google

The drink leaked out and I got nothing.🥲

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User . 2023-08-13

MORE AT Just Eat

Everyone was very polite and nice but especially Aaron he was very happy and just what we like to see when we come in

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Chloe Farrer . 2023-08-12

MORE AT Google

I once have my date here .. LoL

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Luqman Hassan . 2023-08-03

MORE AT Google

I was there as my first visit to the city, and the service s amazing not just a normal level but all staff members were genuinely helpful just about anything! Especially the gentleman he goes above and beyond! Well done!

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Pornprapa Insuntorn . 2023-07-31

MORE AT Google

Always a bit mid....but the people I am with love it

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David Loyd-Hearn . 2023-07-30

MORE AT Google

Had a delicious cheese and salad sandwich with pickle it was lovely. I have now got the app which I'm sure I will benefit from too.

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Dawn Hazell . 2023-07-30

MORE AT Google

My daughter had an allergic reaction on Monday caused by either the wrong ingredients or equipment not being washed properly. I rang on Tuesday after having to take her to the doctors surgery and was told a manager would ring me today. No phone call No one is answering the phones !! Completely discussed and very concerned.

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Tarnya Cokkinos . 2023-07-05

MORE AT Google

Ordered a Salted Caramel Cream Cold Brew from Starbucks and it was awful. The only ingredient true to description was the ice! The cream was frothed milk using some powder to jazz it up and the coffee came from a bottle. I couldn't taste the caramel which was added to the "cream". The frothy white stuff floating on top would not mix with the coffee so basically I had a black unsweetened coffee tasting iced drink. Don't waste your money in Starbucks...

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Chris James . 2023-07-05

MORE AT Google

Always try to avoid ordering from this starbucks on deliveroo as 9 times out of 10 they’re going to forget something. No care or diligence seems to be put into your order at all. Every other starbucks in nottingham is fine on uber eats, unfortunately this is the only option when using deliveroo. I literally never write reviews but after waiting an hour for a spilled coffee and a missing toastie…. how hard can it be.

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beth . 2023-05-23

MORE AT Google

Could give stars in negative: I mean barista called Vince was so lazy, he was not shaking any refresher, I saw him making 2 refresher before me, no shake at all, poor customer. I want my drinks to be shaken so I asked: he literally got offended, did 2 times and tried to have a fight with me. I mean straight into take away cup, not even right measurement. Everything is abra ka Dabra. VINCE should have refresher training again so he realise how to make drinks. Over all attitude was so negative that u don’t wanna go there again. Poor customer service.

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jay pandya . 2023-05-15

MORE AT Google

Too busy and you had to wait quite a bit

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Julie Colville . 2023-05-13

MORE AT Google

Staff incredibly rude I just finished my drink and decided to charge my phone as it was on 20% and one of your staff members with a rude attitude told me to buy something or leave despite buying a drink and finishing it before she came over! Not happy rude service and no manners

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Charlotte Swift . 2023-05-11

MORE AT Google

Part of my Nottingham cafe review series! Lovely staff!!! regular Starbucks flavoured coffee (I got the brown sugar oat shaken espresso) but the outside area smells slightly like sewage -- ????? I can't tell if it's the neighbouring buildings or just a specific drainage issue nearby but it made me move after sitting down :(.

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emma . 2023-05-06

MORE AT Google

Nice coffee shop. Reallt expensive though. Not a lot of food choices but decent drink selection.

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Chloe Cadman . 2023-05-04

MORE AT Google

I go there 4th day in a row to get my frappuccino,they always say “sorry we run out of the ice” is it that difficult to go tesco to get some ice ?Its not even that busy not to be able to send one of the member of staff to get ice. Have a nice day:)

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Кристина Коробейникова . 2023-05-02

MORE AT Google

Great place got my friends coffee order wrong and not enough seats for the amount of students vs other people. Staff were nice,

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Jo Bosworth . 2023-04-30

MORE AT Google

It’s absolutely filthy! I literally don’t want to touch anything. Judging by other reviews I’m not the only one to think this. Do better, Starbucks!

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Sue Clarke . 2023-04-27

MORE AT Google

My drink was all spilled and there was only half left

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Sukvinder . 2023-04-15

MORE AT Just Eat

Worst costumer service from the manager. 10/10 won't go back. Very rude and not aproachable at all.

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jaztin a . 2023-04-09

MORE AT TripAdvisor

Best cappuccino I've had in a long time.

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clare wearn . 2023-04-07

MORE AT Google

Like always busy store .... naturally expensive

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saikiran bhaskaravajjula . 2023-04-06

MORE AT Google

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