Subway in Portsmouth

I had half my order trying to get a refund but that is harder than you think. pay alot of money for food and not happy with not getting the right order.

The food was cold and took the mick getting here said it would take 15-30 minutes not a hour

Subways decision to remove certain ingredients hasn't gone down too well. Overall cost and service was still good.

Half the order is missing and the subs where the incorrect ingredients

Overall, it was not bad. They just put the wrong salad in one of the subs, giving us lettuce instead of red onion, but apart from that, it was fine. I would order again.

never got my food delivered , delivery driver clearly has no clue where he is going so just marked it down as deliverd, he is probably enjoying my food somewhere

Never received any food since the store had shut

Wrong sauce on footlong. Inedible

Today I bought £24 worth of foods but they treat me like unhappy,I like subway food very much comparing to mc Donal and KFC and others but customer service is not good.

Food came in cold as ice and missing main meal so disappointed 😔

One of the items was missing from the order and when I tried to get in contact with subway no one answered the phone and I phoned three times I'm not going to be ordering form them ever again

My rainbow cookies are really under cooked and there is hardly any sweet onion sauce on my one

Didn’t give me the meat in my sandwich??

All food turned up cold, given the wrong drink. Cheesy garlic bread was not a foot long and the cheese is rubbery. The bread for the sub melts are rubbery and hard to chew. I was given one extra cookie but that does not justify the lack of quality from the rest of the order. Overall I’m not satisfied in the slightest, very poor.

Foods stone cold it’s disgusting waste of money

Stone cold I want my money back

Ordered very late (after midnight) and everything was perfect well done guyz

Wrong meat added to one of the subs

Only ordered and paid for 2 items,- A footlong and a 6 inch. We received 2 x 6 inch! There's no way to contact and have the order corrected, so we have in fact over paid, for what we received.

super kind and friendly!! thank you

just brilliant 5* to the delivery

ordered 6" sub. deli meat with salad and sauce. arives with no salad. it's not a difficult concept especially when they were about to ready what type and what sauce. utterly useless

Now I’m not fussy but please hire people that know what they are doing. Second time we’ve been in here and the same woman making our food, we have to keep repeating our selfs and have to have food reheated because she waits so long. I’d also like to add there was someone out the back that didn’t even bother to come out and help

Ordered a plant patty sub, got sent something I didn't order, the salad and sauce was correct but it had some sort of steak instead. Don't know if this was the vegan "steak" or not. If you work in subway, educate yourselves with what you are serving.

Did not deliver, left on preparing order after taking payment for 1.5 hours.

Incorrect order, missing 2/3rds. Requested partial refund for the missing items

Over 1 hour late, and very cold.

Driver was rude telling her he needs to get home when it’s his job to deliver food! Also got wrong item meant to have nachos but got Doritos instead

Took far longer than expected and received the complete wrong order.

I received the complete wrong order

I'm missing my favourite sweet onion sauce and instead I have a sub full of unwanted sweetcorn, cheers

the driver was rude, told me i should have come out in the rain and was nasty to me on my doorstep

Ordered at 1727. Delivery time changed. Driver at restaurant for over half an hour then knocked door twice in 10 seconds like I was keeping him waiting.

Food was brilliant we loved it!!

Made a lot of mistakes with the preparation of our food and forgot items and even forgot to toast one of the subs. Absolutely appalling awaiting a refund.

Atleast one element per sub was either wrong or missing - especially the Italian BMT which was so dry and stale my Nan choked and could not continue with anymore of this sub which for the price is very disappointing. Please Can provide a refund for all 3 items as all were wrong and not satisfactory. I will not accept the order delivered as the delivery was also a pain. Thank you for your time

Asked for cheese and toasted got neither

4 out of 5 sandwiches were wrong

Poor poor poor shop service half the other was missing!!!

Good taste got wrong the first time but overall good service

It was okay. Just feel like it’s lacking lately with all the new menu additions and this “sub series” plus all the additional just eat payments make it more expensive

Asked for no ketchup and no hash brown in my sub but it still had those in the sub

Food was good, although had gotten cold by the time it got here, the delivery cyclist had no idea where he was and had me walking around the area to find him. Although he was nowhere to be seen. He claimed it was the second time today that he’d been given the wrong address by just eats. Very very dissatisfied. He came 20 minutes later than the original delivery time.

Pricey for two rolls but the food always tastes sublime

I order sandwiches from here very often, always satisfied

Food was cold , half my items missing

Not much cheese on the Nachos, and no cheese on the steak sub.... awful

Saw him 3 on his bike and told him how to enter the building I spoke on the phone gave directions still couldn’t manage to understand or following my simple instructions

My food looks disgusting I didn’t get what I ordered and it turned up cold? I want a refund

I've received something like a food, but wasn't Subway for sure. No cheese, no salads, no toast and little bit of one sauce only ... Very poor service today.

Very nice & special Subway, always on time even when close to closing!

Great service! Left a cute message on the bag and even gave me a free cookie!

The sandwich was soggy and cold it wasn’t toasted the driver was rude

Sandwiches were crushed and had to be reassembled before eating

Food arrived very late and very cold

Ordered a menu only the sub came in

Ordered a footlong and reviewed a 6 inch

Loads of olives and jalapeños that I did not request so very disappointed that I had to pick them all out

Subs came squashed, they were toasted even though we didn't ask them to be and one was missing the crispy onions that were requested!

I choose subway for a reason.. I choose my fillings and its a great way to make sure my diabetic mum is also refulled and its not all fat and sugar. She has tea and a cookie but gives that to my grandaughter. Staff are always welcoming and helpful.

Delivered the wrong food to the wrong address

Food was good. Was missing a muffin but there was extra cookies. And I was also missing my poached egg with my sandwich that I can’t claim back without claiming the whole sandwich so I’m £2.59 out of pocket but apart from that it’s good

Driver was incredibly late for very simple order

Take money!waste time! Order don't come!

Stone cold when the food arrived.

Got everything i ordered usally they forget at least 1-3 things in my order and lovely driver😁😁

Very disgusting went in here a few months ago and the guy serving us didn't even cover his mouth coughing all over the food whilst mask round his chin and then the tables and floor was filthy

I brought 12 cookies and didn't receive them :( I want a refund and I didn't get either sandwiches cheese and toasted

Way to much mayo on the subs. Which took Any flavour of the sub away.

Few things missed I asked for cheese In sandwich never got it I didn’t want it toasted but came toasted was still nice but could of been better

The sub is Steak and cheese yet they fail to put the cheese on. Must be so hard to be that incompetent.

U actually found the right address and actually delivered the food and not just take the money unlike another delivery service

I have just ordered from here and have missing items such as my bowl of meatballs, and have both subs don't even have cheese on it. It was toasted without cheese which what is the point in toasting without the cheese .. I have tried to contact the restaurant but they will not answer there phone.

Possibly the best subway I've had. The food tasted really fresh - very impressed.

My potato wedges were all mushed together. They forgot the sauce and every single meatball in my meatball sub is rock solid and uneatable. The only good thing was the Gatorade

A really really lovely delivery driver

Delicious fresh salad with tasty toppings will order again

Great service and excellent food.

Made the wrong item, added the wrong filling, Said he couldn't understand my accent, I think talk normally, I have a sutter, not my problem. The branch in Lee on Solent is better.

Food has turned up order was wrong tried to phone up to change it and they won't answer have wasted £20

Order arrived and was the completely wrong order, tried to call the restaurant several times no answer. Then tried sorting a refund and still not heard anything days later

Didn't listen to my order properly and felt very insulted

Spent £25 on a lunch treat for my kids & it has turned up dry and cold. Absolutely disgusting will not be buying from here again

The order was all wrong not right order

Forgot to add spinach but other than that it was very good !

My meatballs arrived with no jalapeños even tho I requested this, my nachos also arrived with no jalapeños that I also asked for, they also sent me the wrong drink and no dip with my hash browns!

Forgot muffin and forgot double meat

The driver was absolutely lovely very polite

yet again missing items..........i'm done with just eat and any company that is under them

Items missing from the order and they don't answer the phone so that it can be rectified. Will never order from here again. Terrible

Drink,crisp and cookie was missing I require a refund

I've come to like SW a lot in the last few months. The branch in Wayerlooville is excellent. Fantastic staff and very clean restaurant. Its a must to visit now when 8 come to Iceland.

The wrong order again! Wrong drink and missing a side. Guys just keep a pen at the till and tick items off as you bag it up! Food has always been good.

No yoyo but gave 3 extra cookies🤭

Wrong item was sent and two items missing!!

Nice food quickly served. Large dining area

My extra sauces aren’t here, no seasoning on wedges

I asked for no salsa as I’m allergic and they put salsa on the nachos

The food was cold and have of my order was missing

Food was cold I was in hotel didn’t bring it to me I had go down food was and it was tasteless