Storybooks Tearoom & Milkshake Bar in Nottingham

Hermosa idea encantadora para un salón de té temático. Muy amigable para los niños y los 7 años en nuestro grupo les encantó. Sin embargo, claramente debido a problemas de flujo de efectivo, la elección del menú fue muy limitada y llevó a que el niño no tuviera un dulce dulce prometido. Se ofreció una alternativa, pero como resultó no ser adecuada, no había otra alternativa disponible. Muy bien intencionado pero lamentablemente la elección de la comida no coincide con la intención.  Los salones de té se están moviendo en breve y re-marcando. Sinceramente espero que esto funcione bien ya que las ideas creativas son geniales.

The concept of this place is really good however it is so poorly executed. Reading other reviews it appears it was ok when it first opened but has gone down hill considerably, whether this is because they know they are closing I don’t know... Firstly £12.50 is what I would expect to pay for a decent afternoon tea, this was not at all decent and I question how many afternoon teas the management have had to think it was acceptable to serve this. You get a choice of what sandwiches you like which I enjoyed as there are always options you don’t like, but he sandwiches were cut into little squares and the filling was almost none existent. The scone was clearly brought and very doughy and the one pre packaged but if jam you got didn’t cut it and I don’t think it was clotted cream either. I was a bit nervous about eating this to be honest. The cakes were nice although I only had carrot cake as an option on mine so good job I like carrot cake, again though it was all pre packaged stuff, none of it was freshly baked which is fine but not what I would expect for £12.50. I’ve seen other responses from management to reviews specifically about the price and I understand rents are high in the city but you could provide a much better quality offering and still make a margin. We saw “kitchen staff” (I am using “” marks because it was two guys in tracksuits/shellsuits, no specific kitchen uniform!) going out to heron foods to buy supplies, to me this should not be happening as customers do not want to see that is where their food is coming from especially when we’re paying so much for it! Finally, the staff sort of tried to make you feel like you were having an experience but it was just lack lustre, like they just couldn’t be bothered. Alice even got a cushion on the counter top and told anyone that caught her eye that she was so tired, I didn’t get it, has she never been in a customer facing role before?!! The final nail in the coffin but a pretty big one was the overwhelming smell of BO coming from one of the staff members, it was so overpowering I couldn’t get past it and was so happy to get some fresh air afterwards. I hope when they re open in a different location they can take all of these reviews on board as I said at the start, it’s a good concept but just not executed very well at all.

Myself and my friends visited today for afternoon tea, all in all I would just say it was a very strange experience. The place itself is wonderful, it’s so much fun and the decor is beautiful. We walked in full of praise for the place. The characters were a nice addition and very sweet, they try very hard but I’m afraid the standard of the food let this place down. Firstly two of our party are pregnant so aren’t drinking tea/coffee we asked if we could have a soft drink replacement we were told no as the manager doesn’t allow it, erm ok, not everyone drinks hot drinks. We were expected to pay extra to an already expensive £12.50 afternoon tea. I honestly don’t see why this caused such an issue as when my coke turned up it was a small glass that was most likely out of a larger bottle mmmmm. So afternoon tea, not great, chicken roll instead of breast, beef slices, one small sandwich cut into squares. The scones were not freshly made, clearly bought from a shop which when having an afternoon tea you expect homemade, the cakes are not homemade either although they were very nice. I didn’t have the cream I asked for butter for my scone, we got a bowl of warm Marge ewwww I mean it costs all of a pound for real butter, never had an afternoon tea with Marge before. The girls weren’t sure if the cream was ok or not so they didn’t really eat it. We sat and discussed if we should chat to them about it but we felt bad because the staff were genuinely trying their best. We just thought we just wouldn’t return. It appears they are having a hard time at the minute as they are relocating due to increased rent and you could tell the staff weren’t feeling their best. Alice even told us how tired she was after resting her head on the counter. She has a wonderful voice and sang ‘this is me’ really beautifully during our time there. It’s great for kids and the decor is fab but if this place is going to be a success in its new location they have to up their game with the food, they charge the same price as places that make their scones and cakes and serve butter, you can’t charge this and cut corners it’s not ok and it leaves a bad taste. Finally as much as i feel uncomfortable mentioning it I’ve noticed it on other reviews, the personal hygiene of some staff members wasn’t good, the costumes need a good wash and today wasn’t a particularly hot day. I really want this place to succeed as it’s a great concept but I have to say we were really disappointed today :-( also the toilets are two flights up with no disabled access being 32 and 35 weeks pregnant myself and my friend felt we couldn’t do the stairs which wasn’t ideal either... I guess the relocation would solve this issue. Just a shame really....

Love the decor and the table decorations are really cute. However, sandwiches are just cut into squares, the scone wasnt the love heart shaped scone that was stated on the menu. It said you get a choice of fruit or plain so we both asked for plain to which the grumpy rabbit replied "you just get a fruit scone" okay fair enough! Cheshire cat looked like she was having a bad day, the mad hatter I wouldn't of minded interacting with us but it was literally just shoving a rubber horse mask in our faces which was slightly awkward. Not sure if the staff are washing their costumes as they seemed to leave a trail of BO behind. They didn't have loose tea it was just a tea bag. It was definitely an experience! ...

Just had a fantastic afternoon tea at this amazing and quirky place. Thursday afternoon just as the schools went back was probably a good time to choose as it wasn't heaving with people (which I guess it would be during school holidays). The food was excellent, beautifully presented and promptly served. The Queen of Hearts who greeted and served us stayed in character throughout our time there even singing the Q of H song 'Off With Their Heads'..... fantastic voice and rendition… I'm expecting to see her on Britain's Got Talent sometime soon. Will definitely return. Well done with the décor too, great experience.

Had not noticed this place before, despite being a regular user of trains to Nottingham. Enjoyed lunch there with a friend and definitely worth a visit for the decor and staff interaction as well as using the interesting staircase to the upper levels of the enormous shop. Comfortable and good service, but not a huge variety of choice in food and drink and fairly expensive for unremarkable standard, A great place for children and parties. Would definitely visit again.

Absolutely amazing place, great snacks and the people who work there are wonderful! The store's decor is like a fairy tale. You can have tea with the mad hatter! 100%recommend.

We really enjoyed our visit to this quirky cafe, the food was tasty, a choice of sandwiches and teas. My daughter enjoyed the after eight milkshake. We didn't even mind the little mice hiding under the cups (not real, of course). The Queen and Cheshire Cat were entertaining, we even joined in with the singing. Although the Queen was tempted to chop off my grandson's head when he ventured too close to the kitchen. Definitely worth a visit.

We came here for afternoon tea a couple of months ago(been too busy to right a review until now). Firstly I thought the staff were a bit to In your face and there isn’t enough room for them to be prancing around inbetween the tables. The food wasn’t great either the bread was stale. I had the chicken mayo sandwich which I expected to be roast chicken breast mixed with mayo. I got wafer thin chicken with a dollop of mayo! The scone was also stale. I did however have the banofee milkshake which was lovely. The toilets are up two flights of stairs but when we got there we had to have a code to get into the toilet so we had to go all the way back down to get the code from a member of staff(we originally asked a staff member where the toilet was and they didn’t tell us we needed a code!) I also think the staff need to improve their personal hygiene.

We’d been planning to go the Wonderland Tearooms since it opened but living 60miles away, it took planning to meet up with my Mum and take my two children. What can I say; it was sooo worth the wait! Such an amazing and entertaining time from the moment we stepped into wonderland until the moment we left! The food was delicious, the staff were fantastic and the entertainment amazing. The waitresses, the Queen of Hearts and the Cheshire Cat, were fabulous, they entertained all of us, stayed in character throughout and served us with such delight. The food was of excellent quality and absolutely delicious, so full of flavour. Both children had one of the epic milkshakes and really enjoyed them. We all had such a fun afternoon and my little boy loved being cheeky to the Queen of Hearts and hearing “off with his head”! We will definitely be back! Cannot recommend highly enough!

Thank you for a truly magical day for my friends 30th. The Queen and Cheshire cat should be applauded, the service we received and the food were second to non. This place is such a hidden diamond to the city. The live performances and the way your staff interact with customers is commendable. The Cheshire cat was so welcoming and fun to be around. The food itself was fresh and tasty. Words can't describe how special you made my friend feel for her birthday, even singing happy unbirthday to her. I cant remember the last time we laughed so hard. Spread the word, this place is wonderful x

I was seeing a friend off at Nottingham station. His train was cancelled so we had 45 minutes to spare. We didn’t fancy the corporate coffe on the station concourse so walked around the corner and found WONDERLAND. Greeted by the Queen of Hearts in full character we were charmed immediately. The decor was as if we had indeed fallen down the rabbit hole and entered the story unfolding before us. Alice made an appearance and delighted us with her apologies for the absence of the March Hare. A young girl, enjoying refreshments with her mother, was transfixed and my friend and I were totally immersed in the experience. The choice of tea on beautiful china cups was exquisite...and the cakes looked delicious.

I love the quirkiness of this shop full of treasures . You never know what will turn up next. Living away, I can only pop in once or twice a year. This year brought a surprise , the fun coffee shop addition! I hadn’t seen the Alice room before and feel it is a brilliant bonus. I loved how creative the owners are and how unique each dish is. It’s a very rustic and down to earth place that seems perfect for those seeing organic charm. I hoped to go back tomorrow with family , but I learned they are closed Mondays. I hope you get to visit!! X

We are fairly frequent visitors to Nottingham and normally end up taking the kids to the usual places for their meals (Burger King, McDonalds 🤢 and the usual high street trash cans). This visit we did the Hoodwinked Robin trail and came across Wonderland cafe. My eldest daughter is hooked on Alice in Wonderland as it is so her curiosity instantly shot through the roof. So we followed the white rabbit and saw the the Cheshire Cat on the way down into the tea room and was instantly greeted by the Queen of Hearts ♥️. The layout of the tearoom is amazing with something that catches your eye in every corner. The kids had Alice’s afternoon tea and my wife and I had the Mad Hatters afternoon tea. Before our food arrived the whole of the cafe was treated to a rendition of Off with their heads from the Queen which we were not expecting, but was absolutely brilliant! The kids loved it. The food and drink was top notch! Lovely sandwiches, cream tea and a cracking selection of cakes washed down with a refreshing pot of loose leaf tea. The kids cleared their plates (always a good sign) and then were playing with the hats and exploring everything around the tea room. I’ve got to give full marks for this as the kids loved it and haven’t stopped talking about it. I loved it for its quirkiness, great food and great hostess. To find such a hidden gem like this has really made our weekend memorable and would recommend and definitely will return. Thanks for a great time 😊👍

Visited 21st July 2018. Brilliant place, we were seated inside and were very impressed. It was very clean, the staff most attentive and would image a fun place for youngsters. As a group of seven oldies visiting Nottingham for the week-end just glad we found this place and wouldn't hesitate to recommend it. Made our short break completely different to anything else.

You must check my photos as proof of our experience today!!! We went here in December and enjoyed it gave it 3 stars, but returned today 22nd July 2018 and am so disappointed. I took my daughter and we ordered 1 cream tea (requested butter) and a cup of tea. It was hot so went outside as there are about 3 or 4 tables and it was cooler there. My bill was £7.90. The scone arrived first small heart shaped with a tiny amount of cream in a dirty glass container a duerr jam individual serving (you can get 20 of these from B and M for 99p. No butter no knife. I requested a knife and butter the knife arrived dirty, the butter a thin sliver in another dirty glass pot. Then the tea arrived, it is difficult to put into words the state of everything, the cups still had lip marks on, the tray ...I wouldn't use this in my greenhouse to pot plants in, it was grimy dirty and had old dried on milk and god knows what else encrusted on it!!! the tea strainers were rusty and had seen their time maybe 5 years ago. The milk jug looked like it hadn't been cleaned out with milk residue on the sides. No Napkins. am totally shocked as we came here in December with our grandchildren and have ranted and raved about this place! Wonderland Cafe you have let me down, I am so sad this place has gone to this. How on earth you have achieved a 5 star hygiene rating is beyond me. I did say when I complained I would speak to you first to give you the opportunity to explain, but alas you couldn't. You gave excuses but I am sorry there is no excuse when changing the prices you do to serve customers like this. It is unacceptable and I said this. You couldn't answer me the question when was your sugar bowls last cleaned ...because you didn't know. The Queen stating oh the pot washer must ave had a bad day???? what really? The grime and dirt on your items are not from a quicky wash but weeks of not a deep clean at all. Have you ever heard of bleech???? Your serving vulnerable children, how can you excuse this? you can't. I would be ashamed if I owned this establishment. Your ideas are fab, the theme is amazing ut you have let yourself down and your customers. I would have been an on going repeat customers but never again, I regard my health of my loved ones and myself far too important. I would not advise anybody to go here until you have got your act together. I don't care if you become obnoxious rude and arrogant to me. I have been a TA reviewer for many years and have built up an excellent reputation. I will always speak my honest and my photos will prove what I have stated. Oh and to put the record straight I did receive a full refund ...after having to ask for one!!

Don’t miss this wonderful ‘down the rabbit hole’ experience

We came here after we heard lots of good things and we wasn't disappointed. This place is amazing the interior amazing.. My daughter loved it. The food was fresh and delicious and very well priced. The characters (staff) were extremely polite and helpful and cared for all our all requirements.

An amazing experience at the wonderland cafe this afternoon. Great service, delicious food and brilliant characters!! 5* and definitely recommend!! Thank you! Can’t wait to revisit.

Having travelled for several hours by train for a girls' stay in Nottingham, my 2 friends and I thought this a perfect place for refreshment before continuing to our hotel. I don't drink tea so preferred a cold drink - on offer were ginger beer and cloudy lemonade (plus various very expensive milkshakes). I ordered a cloudy lemonade, to be told they didn't have any. I don't like ginger beer so decided not to have anything - not a problem for me particularly, although I do think some other soft drinks' availability would have been nice. My friends ordered a decaff tea and an Earl Grey. These came in pretty pots with strainers. The tea was VERY weak, didn't seem very fresh and was not enjoyed . They also ordered scones - to be told by the 'White Rabbit' waitress 'Cream tea, then?' When it arrived it was a TINY heart-shaped scone with a little jar of jam/cream and one strawberry cut in half - so, rather disappointing. Even more disappointing when presented with a bill for £14 for 2 teas and 2 scones!! This could not be described as a cream tea by any stretch of the imagination. Sorry, but I would not recommend this place at all (although it may be fun for a children's party) I am writing this on behalf of all 3 of us, so please do not respond with comments about me not having anything - I have read some very aggressive and rude responses to others' less positive reviews.

We had a wonderful afternoon tea, the staff were excellent and kept us all entertained. We wore hats, joined in the singing, great value for money, afternoon tea was great so weretje milkshakes. Definitely recommend a visit we will be going again soon

Went for afternoon tea with my family. The food was marvellous and the décor outrageously fab. The only downfall was the servers were under pressure and rather over acting at times. The tables are so full of lovely nic nacs that the food did not fit on the table. Bigger tables for larger groups please.

I would go so far as to say this is probably the best afternoon tea I’ve had, in the last year I’ve tried 4 different well known places, here you get lots of sandwiches all nicely made and usually the balance of savoury and sweet isn’t good, but here it’s just right. The lovely touches with the heart shaped fresh scones and heart shaped sponge cake, strawberries etc make it a bit more special! A fun little door to walk through, little prints of rabbits on the path into the tea room, unique decor, welcoming staff! What more could you want! Will be returning for sure!

Visited here today with my sister using a voucher from wowcher for a "untraditional afternoon tea" for only £12.50 for 2, the cafe was easy to find at the side of hopkins antiques and follow the white rabbits on the floor to the cafe. We were greeted by the queen of hearts and given a menu to choose what sandwiches we wanted on our afternoon tea ( a great touch as most places dont do this) we were then given a hat to wear each and entertained throughout our food. The food was delicious, the sandwiches very fresh and a great choice of cakes which were very tasty, theres was also salad and fresh strawberries which was a nice extra. My only little grumble would be the lack of choice of soft drink (i dont drink tea or coffee) all that was avaliable was ginger beer cloudy lemonade or orange squash, i plumped for the unicorn strawberry milkshake which at £6.95 was very expensive...it was nice though. Probably wouldnt want to pay full price for the afteenoon tea but would defiantly come back with a voucher as really enjoyed the quirky uniqueness of this cafe

Myself & 3 work colleagues booked for afternoon tea at 12 noon on a Saturday (one of us vegan). The Wonderland Tea Room is very close to Nottingham Train Station & can be found at the back of Hopkins antiques shop. Just follow the White rabbit!

We visited yesterday for my daughters birthday. Didn’t realise there was a way in down the path so we went through the shop and down the stairs, quite a trek even more so to the toilet as it’s up two flights of stairs. Not suitable for disabled customers.

Actual place was slightly ok, small cafe attached to a antiques shop, value for money extremely poor. Paid £12.50 per person to get one sandwich, one very small piece of carrot cake, brownie, scone which did come with cream and jam, pot of tea or coffee.

Had an amazing afternoon with my daughter and 2 grandchildren the mad hatter tea for 2 was fantastic and the milkshakes are to die for thank you will definitely recomend and will see you again for sure 😋😋😋😋 💖💖💖💖

Visited the cafe recently and was greeted by welcoming staff on arrival. The food was great and so was the service provided , nothing was to much trouble for this wonderful wonderland cafe. The atmosphere was very authentic and so was the overly experience of my first visit. I will be sure to visit again in future and i would urge you to do also.

We had a great time at the wonderland cafe in Nottingham. The staff were really lovely, nothing was too much trouble. Would highly recommend 😊😊

Walked in wanting a fry up and bucket of coffee to be met by snow White (yes in full Disney costume) with a really high pitched American accent (imagine bernadette of big bang theory). I initially thought my not until I looked at the menu. Most of the items were set menu afternoon tea type indulgences rather than a meal. The most substantial thing on there were toasties. When snow white starts d fussing round I fled. Its a gimmick.. I get it!

Delightful themed restaurant we had the un traditional afternoon tea. Sandwiches were a mixture of meat and fish on brown bread, scones with jam and cream and a mixture of cakes. Fresh and tasty especially the brownie and the victoria sandwich. Staff attentive and Alice sang which was beautiful. Thank you

Interesting decor. Dark and slightly musty as in the basement with no windows.

I visited this lovely cafe a week ago. I took two women I care for who have Down Syndrome. One struggled with the steps down to the cafe but it was well worth the struggle. As soon as they got into the cafe true eyes lit up on seeing Alice in Wonderland , the Queen of hearts and the Mad Hatter.

I took my children after going for my birthday 2 weeks previous as I was delighted with this wonderful little place! We travelled from lincoln and we’re not disappointed! My daughter was a little unsure of the queen of hearts at first but soon warmed into it and ended up asking for photos with each character! Both children were dressed as Alice so really fit in! The whole time we were laughing at something, wearing silly hats and thoroughly enjoying ourselves as well as my inner child coming out! Can’t wait to visit again!

Visiting the centre with my other half and a relative was treated abruptly, particularly when having ordered a toastie with no indication on the menu of bread choice (generally white bread is given and you have to ask for different if you want it so assumed that white bread would turn up on the table). As it happened granary bread was served up. As I suffer from Irritable bowel syndrome granary or brown bread can bring on unpleasant symptoms so was concerned and nearly ended up without food. On pointing the situation out calmly to the waitress I was snapped at and told that granary bread was always served unless stated.... This was not mentioned on the menu and choice of bread was not checked or offered when ordering the food... Surely standard practice. This made for an awkward exchange explaining to my companions why the bread was problematic and after a significant wait a toastie of the correct type arrived and was very enjoyable but the staff made me feel awkward and a nuisance which was totally unnecessary and uncalled for. The only member of staff who was kind was a male staff member who assisted when I bought a pocket watch from the café cabinet.

My dear friend attempted to book an afternoon three at this place for a birthday surprise for me... Would have been wonderful if the staff were in any way helpful or polite!

Don’t be put off by the loud welcome from the Queen of Hearts or the White Rabbit behind the till. You may be asked to wear a silly hat and stroke the Jabberwocky but the food is good and fresh. Popped in for coffee and got an experience instead.

I popped into Wonderland while waiting for the coach to Brussels. I stumbled on it completely by accident - not quite by falling down a rabbit hole. Fro the first moment of being greeted by 'Queenie' and White Rabbit, until leaving, I found it hard to stop laughing. There were other customers there and the Queen manged to find some silly hats for all to wear. Everyone joined in and had a hilarious time. She then introduced us to her pet purple Jaberwocky Malcolm, while White Rabbit scurried around bringing tea.

I was so excited to their new new afternoon tea for those of us with dietary restrictions and really enjoyed it. Took some friends along who hadn’t been before too, and they found it so much fun.

We had a lovely time at Wonderland Cafe. The place is wonderfully decorated and the staff are really friendly. We had a queen of Hearts engaging with us and an Alice in wonderland singing to us. The downside is that you couldn't change the sandwiches on the afternoon tea, which was disappointing. However the rest of the food was lovely. I am also in a wheelchair and I could not use the toilet as it was up two flights off stairs.

Had a wowcher for here, and was thoroughly surprised. The food was freshly made, loved the decor and the outfits. Would def go again with others...

Excellent place this was my second visit. Bought my friend and her son, he loved it! Can't wait to visit again ❤️

Had a lovely afternoon tea with my mum.... the girls that worked there got right into their character parts. We laughed so much we had tears running down our faces. But we where waiting for drinks ect for quite along time the service was slow but I think that was due to only 2 members of staff being on . Preparing the food, waitresses , and being entertainers all at the same time . We waited for ourent afternoon tea that long that we had drank our drinks well before getting our food.

An ad hoc visit due to a change in travel plans and the cafe being located near to the station. Service was friendly and fun. We were asked whether we wanted to interact or not, and were more than happy to do so. We had vegetarian afternoon tea for two. The sandwiches were nice and fresh, the scones were very good, and the cakes were tasty two. A good-sized pot of tea was provided. Our only criticism would be that perhaps a little more jam and cream could be served, but overall we had a very enjoyable good-value experience.

Had a surprise visit here as a late Mother’s Day present from my daughter & what a surprise it was! We were greeted very grandly by a lovely young queen of hearts , who took our order of an afternoon tea & proceeded to entertain us throughout , the tea itself was one of the best I’ve tasted, 6 different types of sandwiches, heart shaped scones, carrot cake shaped like jigsaw pieces & gooey chocolate brownie & the moistest heart shaped Victoria sponge all fresh & tasty, a fantastic experience, thank you

Situated by the side of Nottingham railway station this is a must visit the staff the queen of hearts and rabbit are shear entertainment we were both in stitches.we were greeted by the queen welcome to wonderland .we were seated given a pot of tea and a hat to wear then arrived a scrumptious plate of freshly made sandwiches cakes scones jam and cream children would love this place its a cross between a cafe and the theatre I've put photos ontripadvisor

I would just like to say a massive thank you for the wonderland experience on the weekend of my 35th birthday! Although my group was smaller than what I'd booked for (adverse weather conditions meant some couldn't travel down), you were still very much accomodating. Both of my daughter's and my niece really loved the staff being in character. Food wise, I'm in the motions of going strictly GF and DF, so I tried your DF Banoffee milkshake and GF/DF cheese and ham toasty, both of which were absolutely amazing! In fact all the food you brought out looked really appetising! We thoroughly enjoyed the time that the Mad Hatter, Queen of Heart's and the White Rabbit spent entertaining us, and including our table in the singing and hat swapping games was really fun! The toilet upstairs is a bit of a trek but made interesting by seeing all the vintage objects and art work on display when making your way to it. All in all, I booked this cafe with my 3yo niece in mind and we had a lovely time. Keep doing what you're doing! We will be returning and bringing those who couldn't make it on this occasion!

Myself and my friend visited end of January and had the mad hatters tea party. We loved the decoration and the uniqueness of the cafe. The food and drinks were very nice. My only criticism is that it was very drafty and cold, maybe some stand alone heaters would help and that the tea party was lacking on the sandwich front, there was sweet stuff a plenty and the cakes were gorgeous but more sandwiches please!

I have been so surprised reading poor reviews. We had a wonderful time and my eldest daughter is still talking about the Queen and her jabberwocky. My husband was even beheaded so plenty of peace and quiet for me. The mad hatter, white rabbit etc were all amazing. I had a wonderful tasty afternoon tea for my 30th Birthday and will not forget it. Many thanks we will be back to visit Wonderland again.

I visited today for the first time with my 3 yr old son and mother, and we loved it! It’s hidden away behind an antique shop, the characters, decor, music and food were all wonderful. We had afternoon tea with heart shaped scones and cake. My little boy found it v funny, a great experience!

I’ve loved Alice in Wonderland all my life and so was thrilled when the cafe opened. I’ve been several times and it’s always been a great experience. Last time I brought my partner whose not usually into the quirky and storybook theme but even he got into it. The Hatter got us wearing silly hats and singing songs which I loved.

We booked a table in the Wonderland Cafe for afternoon tea and treated friends and my 5 year old daughter for a Christmas present- based on pictures and the positive reviews we were very excited. However, once we arrived the cafe was nothing like the pictures and when we stated we had booked a table, the lady with rabbit ears implied it was an inconvenience we had arrived and told us to wait 10 minutes. We waited and came back to which she said to her colleague in earshot of us 'I told them to wait 10 minutes' as the table we had pre-booked 4 weeks in advance still wasn't ready. Following this, further customers arrived and the same lady said 'be patient and wait' to these in an incredibly angry tone (they simply walked out as they were shocked).

Visited with my 8yr old daughter today and we both loved it. Completely crazy little place and the food was lovely. Definitely going back again

Came across Wonderland Cafe on Facebook a few months ago, we aren't from Nottingham but are looking to move here so made a booking for an afternoon tea on Sunday in between house viewings.

This place is GREAT! I visited for the first time in July for my birthday and was so impressed I knew I had to return. So today I took my friend and we had a fab time. The staff are in character at all times and made us laugh. The food was fab and they catered for my fussy friend! Will definitely be returning again!

Went last year in half term and had the afternoon tea was really yummy and super fun. Really enjoyed exploring the vintage shop, then going down the rabbit hole, staff were good and it was so fun.

Tried the new strawberry cheesecake milkshake I saw on social media and was impressed with the flavour and texture, a nice genuine blend of actual cheesecake flavour in a milkshake which I would very much recommend.

Told the children we were visiting and they were really excited. Got there. What a disappointment. First impressions are that it’s nothing like the pictures. Booked in advance only to be told that they didn’t have much left! Children were very disappointed as they were expecting much more. Cakes were ok but the children’s afternoon tea was overpriced and they couldn’t eat the cupcake as the buttercream was pure butter! I think they need to stop offering vouchers as they can’t deal with the demand and people are leaving disappointed and won’t return.

My friend and I visited the cafe after I bought an afternoon tea voucher on livingsocial a few months ago. I booked our table about a month before.

I've been to the wonderland cafe before with my girlfriend which we both really enjoyed but thought I'd take some of my family down to try and convert them as they were a bit against the idea of a cafe that is a bit out of the ordinary.

Really nice clean friendly place always make me feel welcome have great food and cannot fault the place.

So, we booked a table for 12.30pm the night before for 6 of us.

It was our 2nd day in the UK and we kinda walking around and spotted this unique café and decided to check it with my wife and it went very well. The staff were well organised, great fun and coped well with people.

I came here with my best friend to check it out and we were not disappointed. The mad hatter we had serving us was an amazing performer and made our visit highly enjoyable! Will be returning again for sure for more scrumptious food!

We took the kids over half term but found the place to be dusty and with the smell of a second hand shop. Despite having told the waitress that we would like the veg option, we were served ham sandwiches, which they apologised for. I then wasn’t too keen on eating the food from our afternoon tea as it didn’t feel suited after it returned now with veg sandwiches...or seem hygienic. The coffee was luke warm, i would have liked it hot and i felt as if there was dust in or on the tea cups. I left with my throat feeling heavy due the inhaling of the dust, so we’re not likely to be going again.

Visited today with my 3 girls would not recommend at all looks very dingy, tables not cleared, customers asked to come back In 10. Minutes all the time. Food was very poor and not much of a choice. The table wasn't set so was missing knifes and forks. Once we did receive our food then had to wait a further 10 mins for a tea and coffee with no milk and then had a to ask for that In which she replied oh do you want milk. My little girls were really looking forward to it thought it was going to be a special tea but they just couldn't wait to get out!! They are probably going to reply saying they was busy but their was probably 12/15 people in, 3 tables not cleared this was at 1 o clock bearing in mind they only open at 12 o clock. Oh and for anyone who struggles with stairs the toilets are up stairs. I will say the only good thing was the scones. And the lady can't add up change.

Booked aftertoon tea for two, for me and my 6 year old daughter. We had the Mad Hatter tea for two and the only thing she couldn't eat were the chocolate brownies, which were amazing. She ate all the rest and there was plenty of food and good tea, all in a very unique setting with some fun acting from Alice, The Mad Hatter and the Cheshire Cat. Really good, we would come again!

Absolutely lovely and quaint place, the staff were fantastic and made sure we felt welcome. Really felt like i was transformed into the world of alice in wonderland. The milkshake was fantastic

We came away totally confused and wondering why we didn't turn on our heels and run after we had been subjected to Two people diving on us. We had been looking for lunch and a nice coffee after a very stressful week Not having ever been before it was all to much especially as it wasn't explained.

My first trip to the Wonderland Cafe was in July 2017. I was invited to a friend's leaving party. There were about 25 of us altogether of mixed ages and we took over the whole cafe. The staff were well organised, great fun and coped well with our large party.

What a great place couldn't fault it had my great niece and nephew here from London they thought it was amazing fresh food cakes andcrealky good quality drinks staff very obliging will return to this cosy little venue

Absolutely fantastic, for the young and the young at heart. The whole experience is faultless. The staff are not only welcoming but so genuine, making sure that everyone is highly satisfied with their visit. I can’t wait to go back. The four children I took were absolutely buzzing with excitement.

Ourselves and the 2 children came here not knowing what really to expect. Very quirky, although I felt there was a musty smell around, this I would suspect would be from the items for sale from the vintage stalls. It would maybe be better with some sort of partitioning ...maybe like a small maze which separates it. The staff were fantastic and make this experience what it is. The food was OK but cake dry, and I felt rather expensive for what we got. Can I suggest you re look at the tea party menu and offer a family tea party for 2 adults and 2 children (group 4) maybe have menus for 2 adults 1 child 2 child 3 child etc , only a suggestion but it would have made ordering far far easier. The options are actually rather confusing and in dim light hard to actually see the menu properly. Yes I would go back at some point but in all honesty I think this is a childrens experience rather than an adults. The toilet situation (which I can understand is not their fault is 2 floors up through the maze of stalls, and you need a code ...again not a problem IF they hadn't put a cabinet in the way of the lock so you can't see what you are pressing, this cabinet needs moving. Also I do not think this is disabled friendly unless there is another way in and out of this place.

I recently took my first trip to Wonderland Cafe, what a fantastic place! We were a group of 16 celebrating a birthday, with 5 under 4's and various age adults, and we had so much fun. The staff (Alice, The Queen and Mad Hatter) were fantastic, not only did they offer great service, but they were brilliant at playing their Alice in Wonderland roles. Special thanks go to The Queen who was so good at entering the children! We ordered the Mad Hatters Tea Party with sandwiches, scones and cakes, and with vegetarian, gluten and dairy free versions of this too everyone was catered for. The food and drinks were all really good but if you fancy something extra special order one of the milkshakes, indulgence at it's best!

We have visited twice In the last 2 months quirky themed Alice in wonderland cafe. It breaks the norm of cafes and you can't help but love it! They had princess elsa themed afternoon last week and my daughter loved feeling like a vip. We loved the Queen of hearts the first time we went. All staff very personable and characterful a must with kids to attend but also a group of friends visiting, hen partys it would suit all occasions and there are sometimes offers on groupon etc. PS the cake is amazing and tea unlimited, always a bonus!

Took 16 rainbows (small girl guides) and 10 leaders on a train to visit the cafe (station opposite across a pedestrianised road) . They entered through the small door at the side of the building and immediately greeted by the Mad hatter and the fun started there for hour and half . Alice the white rabbit and another "Hatter Mad also entertained the girls with learning songs , a story and general silliness which also included lots of hats .

This place is a real hidden gem. So I booked from Amazon for an early Christmas gift for a few friends. 17/11/17 We parked in broadmarsh and then we walked in the cafe and had warm welcomes by Alice and the mad hatter. They checked dietary requirements then gave us a pot of tea, the decorations are amazing and the atmosphere makes you feel happy, never laughed so much at the antics of the mad hatter and Alice who stayed in character and were fantastic! Then food arrived. The sandwiches were lovely, Ploughmans cheese, ham salad, tuna mayo & chicken mayo. We had 2 scones with clotted cream and jam and 2 HUGE slices of cake. It was gorgeous. We had fun with Alice and mad hatter and would recommend to anybody of all ages to come and have a laugh because its worth every penny!

I took my friend as a surprise as she loves Alice in wonderland, upon arrival greeted by all 3 live actors. They made the visit entirely. Mad hatter was amazing, we got the unbirthday song sang to us as well. The afternoon tea was lovely and a bargain price. Would definitely recommend to any Alice in wonderland lovers! Thank you for making the surprise for my friend even more wonderful.

They have no phone number to contact them on only a Facebook page to make bookings, bit of a problem if you are not on Facebook. Rang hopkinsons to see if anyone could help to be told no one can speak to me. After some digging found an email address, no reply.

Fabulous venue, staff were very entertaining, loads of cakes, lots of tea, nothing too much trouble, Great time, thanks guys

A real gem in Nottingham, so accessible from the Train station and you really feel transported into Wonderland! The food is very fresh and very reasonably priced, would definitely recommend to anyone!

The place is amazingly decorated. Very quirky. We had a mad hatters afternoon tea and it was lovely. The sandwiches were gorgeous but could have maybe had an extra couple on there. Cakes delicious. Alice and the mad hatter absolutely made it though. Very over the top but great fun. Definitely going to return.

What a fab experience! Loved the decor, the food was great and well priced. But the actors are what makes it a such a different and unique experience. They stay in character the whole time, and are very entertaining, offering to sing a "very happy unbirthday" or telling people off for not calling the queen "your majesty". Kids will like it too, I plan to take my son.

Excellent food and service with a smile. The queen of hearts in character was just right for the Alice experience. She was also willing to share a joke, and photos.

The food was good and the decor was imaginative. But what spoilt it somewhat was 'The Queen' who served us, good grief the loud over acting was so irritating after a while. All things in moderation.

Great place food was lovely very theatrical actors were absolutely fantastic 100% will be returning 🎩🎩🎩🎩

Had the pleasure of visiting with a couple of friends with a groupon voucher. The cafe itself is bonkers, quirky and fun and the Queen of Hearts along with Alice are even better. Delicious 'mad' afternoon tea and plenty of interactive wonderland theatricals. Overall I would recommend for any age group as the Queen doesn't mind who she threatens with losing their heads! Oh and a visit to the toilet is also a great experience!

Booked through groupon. Had a really good experience. Was brilliantly decorated and we were seated straight away. The red queens stayed in character throughout service and we were offered the option to add/upgrade our food and drinks. Food was wonderfully presented and really nice. Fantastic afternoon out the only problem we had was finding the venue. Look out of the signs.

A really interesting cafe, set in the basement of Hopkinsons antiques and bric a brac store. After having a great rummage around, we went down to afternoon tea with her majesty who was very welcoming and a little alarming.We ordered our afternoon tea and enjoyed investigating our table decoration and the surrounding decor which included flamingos and portrature presumably of the family of her majesty.

Easily located near to the station. We were welcomed by the Queen of Hearts who showed us to our table where we enjoyed a plentiful afternoon tea. The staff all role playing were great The food tasty and above all it was fun.

Well, Whacky, Bonkers, Somewhat Bizarre - I'm not quite sure how to describe our afternoon tea experience here, but it seems that both young and old are captivated and mesmerised by this place.

This Cafe is based on Alice in Wonderland hence the name it also has a Queen of Hearts and not just One but Two Mad Hatters. We went for afternoon tea which happened to be the Mad Hatters which consists of Tea or another drink of your choice this along with finger sandwiches with wonderful heart shapes scones with strawberry jam and cream along with a slice of cake all of which were delicious along with the antics of mainly the Mad Hatters and the Queen of Hearts turn an afternoon tea into a wonderful experience of fun and laughter and if you put your inhibitions aside and join in all the silliness you will have a great time as we did. Although we had an afternoon tea the do also serve hot food or if you want just a coffee and cake so there is something for all needs and tastes. We certainly recommend this Cafe and intend to return in the future.

Lovely welcome from staff who stayed in character. Great food and atmosphere will be going again. Easy to find ( next to the Tain station) xx

Absolutely surreal experience today. We didn't stop laughing the whole time. The mad hatter was hilarious and very entertaining, food delicious and topped off with singing the unbirthday song. Fabulous and would definitely visit again xxxx

To say the least this place has to be experienced. The queen of hearts was amazing and scary at the same time. I felt like I'd dropped in an another realm. Service was quick and friendly. Little disappointed with the sandwiches, which were very small and 5 sandwiches etween two of us. Scones and cream lovely. Didn't get a choice of cake even though it stated lemon or strawberry. As brought on a Groupon voucher shouldn't moan about that tea but have had better blue for money on other Groupon tea vouchers. Give the place a go, even if it just for the threatre of the place.

What can I say? Laughter, great food, amazing service, and even dancing! I got a voucher on groupon and I won't lie I wasn't sure what to expect as I had never done anything like this before. But it was great from start to finish. Queen of hearts was the best 'off with their heads'. Will definitely be back for another visit soon. Thank you for a great experience. P.s. I went with my husband, 11 year old daughter and her friend who also loved it.

Brought my Mum for afternoon Tea on friday, was seated straight away and the queen of hearts explained the menu.

I would not recommend this cafe. We had emailed them to change the fillings in the sandwiches as we had a few picky people in our group we were told that would be arranged as we had let them no with plenty of time.

Had a fabulous day at wonderland cafe. The queen of hearts and Alice was wonderful. My daughter even got her head chopped off lol. Food was excellent and so was the service. The idea of the cafe and the quirkiness was excellent. Would definitely recommend and my daughter has asked for her birthday here she enjoyed it that much.