GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4.0

Based on 448 opinions finded in 1 websites

site_photo3

Nº 226 in 437 in South Tyneside

Nº 38 of 72 British in South Tyneside

CUSTOMERS TALK ABOUT DISHES WITH..vegetablesladysteakfishsausageroundoldpaysaladcookedonionpotatomeatchickenbeautifulroast
Score
OpinionsNoteTripAdvisor4484.0

comment_iconOpinions

The Storybook had a great deal for carveries over the Summer and Sundays were packed. We always book and did so today interested to see how full it was now prices back to normal (still extremely reasonable when compared to local other pubs and restaurants.) it was still very busy. Disappointing lime and soda and I didn’t think the beef was as nice as normal. Staff were excellent as normal, helping us with our Christmas booking.

site_logo

mukhasben . 2024-11-03

MORE AT TripAdvisor

Got an ultimate mixed grill, it was lovely. Can't complain about anything. Was a lovely birthday treat from my Son and his partner.

site_logo

Luna boris . 2024-11-03

MORE AT TripAdvisor

Went to the Storybook with family and friends tonight as we usually do on weekly basis. We were served by Sarah who spoke to us with a terrible attitude. She was rude and abrupt and clearly has zero customer service skills. My friend went up to order some sides just before 9pm and was told by Sarah that they had stopped serving as it was past 9pm. She then showed her the time on her phone and said it isn’t 9pm yet and Sarah replied “it is on our side!” The worst thing is we have had the same terrible service from this one member of staff for months now. I have refrained from writing a bad review or putting in a complaint until now. Absolutely disgusting the way Sarah speaks to paying customers! Very reluctant to go back which is a shame as it’s convenient and we have been going there for years.

site_logo

Lisa K . 2024-11-01

MORE AT TripAdvisor

myself & my wife called in today , 2pm wed 30th oct, to try the carvery. on entering we found the staff very friendly, at the bar we ordered a regular carvery each & we were served our drinks quickly which were then brought to our table, at the carvery i chose the roast beef while my wife chose the turkey. we found both very tender & tasty. also a good choice of veg, massive yorkies, with very tasty gravy. . we did not try anything from the dessert menu, as we were too full. we highly recommend calling in to this pub, next time you are in the area.

site_logo

steve w . 2024-10-30

MORE AT TripAdvisor

Excellent service and a brilliant carvery, from when we stepped in it was a wonderful experience. Greeted by Sarah who was an absolute star who gave exemplary, kind service where nothing was a bother. We went for the carvery, which was hot and tasty with plenty of options and was well managed. All staff were excellent but special mention does have to go to Sarah as she gave excellent service which really made our vivist

site_logo

andrew . 2024-10-27

MORE AT TripAdvisor

We popped in to Story Book whilst visiting family. The food was excellent. Lots of it and excellent value for money. A good selection of drinks, again quite cheap considering prices these days. Very friendly staff. Plenty of customers but not too full that we had to queue at the bar. We will definitely visit again

site_logo

Jeff . 2024-08-23

MORE AT TripAdvisor

What a great place to go for food with a family staff were amazing especially Chloe she was fantastic. Highly recommended brilliant food too.

site_logo

Scott S . 2024-08-19

MORE AT TripAdvisor

As always had a lovely lunch at the story book boldon, staff are always friendly and helpful, today we were served by chloe with a smile. Our favourite pub.

site_logo

Stephen H . 2024-08-07

MORE AT TripAdvisor

Amazing experience, Sarah went above & beyond expectations to make our family Birthday visit extra special, nothing was to much trouble for us.

site_logo

Daydream60097925896 . 2024-07-07

MORE AT TripAdvisor

Excellent customer service and beautiful food! The staff went out of their way to please us. They were so lovely! We had carveries and they were delicious! We will definitely return! Thank you so much!

site_logo

natalie S . 2024-06-18

MORE AT TripAdvisor

We were celebrating my granddaughters 1st birthday and the staff were lovely friendly helpful and polite. Lee went above and beyond for us to have a lovely time. I know I will be returning. This was my first experience and it was great

site_logo

Marie M . 2024-05-30

MORE AT TripAdvisor

Often go for lunch and carvery excellent as usually. Staff very helpful especially for my elderly parents. Excellent service from Amy.

site_logo

Hayley M . 2024-05-26

MORE AT TripAdvisor

Lovely place! Easy to commute to, and has a nice and comforting aesthetic. The staff are lovely, especially Chloe, who is an excellent and friendly bartender!

site_logo

Stevie H . 2024-05-03

MORE AT TripAdvisor

Great food, great staff and a great experience. Chloe & the chief Lee were amazing. The food presentation and taste was incredible. Well done 👏🏼👏🏼👏🏼

site_logo

Ian Michael T . 2024-05-03

MORE AT TripAdvisor

Came to the story book for a carvery, location with parking excellent. The carvery was lovely and cheap! With lots to choose from staff were lovely and attentive.

site_logo

O6507PLanthonyb . 2024-04-29

MORE AT TripAdvisor

Enjoyed our time here. The carvery is so nice. There is also a good selection on the menu. Lovely food and excellent service from Amy

site_logo

Georgia M . 2024-04-26

MORE AT TripAdvisor

It was a family reunion and a young lady called Christie assisted us to a table to accommodate us all…. There was 10 of us. She was extremely helpful and made our meal extra special with her friendliness and quick and efficient service.

site_logo

Christina R . 2024-04-24

MORE AT TripAdvisor

We come here regularly on a Friday for our tea and the service from Sarah is always excellent. She knows our regular orders is always friendly and chatty and it’s a pleasure to visit here . We will be back again next week.

site_logo

Lauren G . 2024-04-19

MORE AT TripAdvisor

Brought visiting family through for softplay and food. Staff were friendly and cheerful in soft play . Food was served by Amy and Tanya who did a great job of keeping our large order straight and by ensuring a member of party was able to enjoy a gluten free meal

site_logo

FarAway86748 . 2024-04-09

MORE AT TripAdvisor

Tanya was lovely. So nice and helpful. Very polite and all needs met. Food was ok but lots of friendly staff. The app was easy to use.

site_logo

dawnc7919 . 2024-04-03

MORE AT TripAdvisor

Just been to story book for ester Sunday lunch and I have to say it was perfect carvery was lovely I had beef and turkey and it was delicious the veg was cooked perfectly hubby had mixed grill and swaps his steak for extra chicken which is not a problem with the staff . All the staff are amazing especially Tanya who took care of anything we needed and always with a smile, Scott can’t do enough for you that’s why we wouldn’t go anywhere for Christmas lunch staff and atmosphere always 10 out of 10

site_logo

Susan N . 2024-03-31

MORE AT TripAdvisor

Fantastic carvery as always,good food at reasonable prices, excellent service by Chloe 10/10 always a pleasure to be served by happy and professional staff

site_logo

Kris D . 2024-03-25

MORE AT TripAdvisor

Lovely place, good food, good value friendly staff Tanya was very pleasant and helpful We had gammon and fish and chips Thank you we will come again

site_logo

Daydream20102944302 . 2024-03-20

MORE AT TripAdvisor

Good location just the actual food lets it down. Play area staff are great with the kids always friendly and good value..

site_logo

Allan M . 2024-03-17

MORE AT TripAdvisor

This was the poorest meal I have had for a long time .I would avoid going here . Starter came with our main meal burger under cooked Wings looked like they had freezer burn Garlic bread burnt Salad looked unfresh Chicken dry And the overall taste was really bad As I said before avoid at all cost

site_logo

deborahsB480VL . 2024-03-03

MORE AT TripAdvisor

Could have been a lot warmer, carrots sprouts and mashed potatoes were cold. The staff were very friendly, but to temperature of the vegetables was a big let down !

site_logo

Owen D . 2024-02-17

MORE AT TripAdvisor

Terrible service queue foe over 10 minutes just to get 2 drinks Need more staff ot one queue for drinks and one for food Only had one drink was not waiting this time again for another No point coming here if your booked in the cinema you will.prpbably miss the start

site_logo

Z7662KYjulies . 2024-02-14

MORE AT TripAdvisor

Fantastic meal dn service as always. Villi greeted us with a smile and a chat. Quick service and always happy to help staff team, full of smiles and good banter. Accommodating to all needs as usual.

site_logo

Emmajane259 . 2021-09-18

MORE AT TripAdvisor

The carvery was amazing. A good range of perfectly cooked vegetables, very generous and good selection of perfectly cooked meats. Also had steak which was cooked just how I like it. Altogether it was a pleasure to eat here and the staff , Annemarie and chef. Jason were very friendly and efficient. Will recommend that everyone we know has to eat here!

site_logo

M565HIdavidm . 2021-09-15

MORE AT TripAdvisor

We visited the storybook again to check out the new menu.It has a good choice of new starters and loaded chips and great new meals.We got the ultimate fish and chip shop meal which was tasty and filling and the plant based goujons burger was great.We were served by Charlyn and Richard who provided great friendly service ,we look forward to our next visit to try some more new meals .

site_logo

davetherave0191 . 2021-08-20

MORE AT TripAdvisor

Had the absolute best service today by Emma B and Anne Marie!! They made my birthday extra special and made my family feel right at home. I visit this pub on a regular basis but this was my family’s first time visiting this pub and without a doubt they absolutely loved it!! They’ve absolutely made my Birthday today and will deffo be spending many more here! Thank you girls! Love from Jazz xxx

site_logo

N8426YHjasmineh . 2021-08-17

MORE AT TripAdvisor

The staff were friendly and helpful.When you see the ridiculously large menu you know the food will not be of any decent quality as no restaurant kitchen can cope with that many items to cook and have a carvery!Hunters chicken should be called Hunters budgie as the size of the chicken breast was very small and well over cooked.Lasagne was also a small portion and slightly burnt.Mixed grill was way above average.the place had a children's soft play area which you had to pay for to use, it would have been nice if they offered users of the restaurant a discount.

site_logo

GloucesterTraveler . 2021-08-12

MORE AT TripAdvisor

Lovely staff served by Tanya very welcoming and friendly nothing a bother. Carvery was lovely definetly recommend.

site_logo

makemlass1968 . 2021-07-09

MORE AT TripAdvisor

Staff were welcoming and friendly, especially Tanya made us both feel very welcome after a hard days graft. Top service!

site_logo

E8060JJsamd . 2021-07-01

MORE AT TripAdvisor

The carvery was brilliant, beef was tender all veg cooked perfectly and seasoned well. Everything was hot. Staff were friendly and helpful. Covid measures in place and felt extremely clean inside.

site_logo

113benj . 2021-06-28

MORE AT TripAdvisor

Fantastic Carvery all hot and fresh. Staff were welcoming and friendly. COVID-19 safety measures in place. We felt safe at all times.

site_logo

448nathanb . 2021-06-28

MORE AT TripAdvisor

Visited with my family before the England match, food was fantastic service was second to none staff all looked great supporting England and really made the effort to make me and my family welcome. Already can’t wait for our next visit, keep up the good work

site_logo

Vikkiamelia26 . 2021-06-24

MORE AT TripAdvisor

Visit here often and always receive great food and service. Would definitely recommend the carvery, great selection to choose from!

site_logo

stevenjU465EB . 2021-06-21

MORE AT TripAdvisor

We booked 2 tables for me as my 3 daughters wanted to treat me for a fathers day meal 7 of us in total ,all our meals were fantastic I had a standard carvery which was very tasty all the veg was cooked to perfection and served by Jason who brought it to my table ,all our meal were enjoyed ,the drinks were great and were served excellently by tanya .Hats off to mandy and her team who are extremely friendly and cant do enough to help you.I highly recommend the storybook and look forward to my next visit very soon .

site_logo

davetherave0191 . 2021-06-21

MORE AT TripAdvisor

We visited the story book for a family meal. We were welcomed as if old friends which was so nice. The staff went above and beyond for us, so friendly and helpful especially with the kiddies. The food came out fast and hot and very tasty. We will definitely be back.

site_logo

642karliem . 2021-06-09

MORE AT TripAdvisor

On Thursday 27th may'21, myself & the hubby decided to have a meal after work at the Storybook. On Arrival, we noticed there was no signage on the outside of any doors to indicate a one way system so took a chance. We were shown to our table which didn't look the cleanest & left alone. We did try to order via their app, but it wouldn't give us the option to customise the hubby's meal. We asked a waitress if they could take the order for us. I chose the chicken & leek pie done in a wine sauce with chips & gravy. The hubby opted for the loaded chicken strips/chips. Along with two soft drinks, it cost just over £20.Our drinks arrived, along eith the cutlery which had been thrown onto a small plate, I'd have preferred them to have been wrapped in a napkin. Once our food arrived, we noticed the small portion of chips on my plate (both meals cost just under £8 each). The pastry on the pie was very dry, hardly any chicken inside & the sauce was like water. Hubby's meal was minus the sauces it normally came with but was still a rip off for the price.Very disappointing meal all round, won't be returning if your wanting a tasty, filling meal, go elsewhere.

site_logo

kirsty w . 2021-06-01

MORE AT TripAdvisor

Service was atrocious today, waited for food for 1 hour and a further 1 hour for dessert. Ordered via the Greene king app and the food came incorrect.

site_logo

emilynM7315VA . 2021-05-22

MORE AT TripAdvisor

Visited today with my family and all I can say is from start to finish everything was great food was beautiful staff very friendly and professional and they all looked fab dressed up for Halloween!! Will be back

site_logo

Vikkiamelia26 . 2020-10-31

MORE AT TripAdvisor

We visited on a Sunday greeted by very friendly staff we got a carvery, ultimate cod with piri piri and jalapeno topped chips ,chick and mix and childs carvery which were all cooked excellent and very tasty ,the drinks arrive very quickly as we always order through the greene king app.The storybook is very covid safe and the staff are all good at their jobs ,you cant ask for a better place to eat and drink that's why I visit frequently well done mandy and all the team 10/10.

site_logo

davetherave0191 . 2020-10-28

MORE AT TripAdvisor

Following a really bad experience at Asda Boldon which left me feeling extremely angry due to their lack of customer service we went to the storybook for a quick bite to eat. From walking through the door to leaving one member of staff just defused my anger completely showed the flip side of customer service. I didn’t get his name but he will know who I’m on about if I say Emma’s twin brother/ sister haha. He was so friendly welcoming from been seated to taking time to listen to me his empathy. He was so lovely exactly how customer service should be done I did tell him he flipped my anger around and he a fab member of staff for your company everyone should take a leaf from his book. Food was served quick and was lovely all Covid measures were met and I left feeling happy and relaxed. Thank you to who ever you were keep up the good work.

site_logo

Bear3031 . 2020-10-23

MORE AT TripAdvisor

Family meal in storybook as always absolutely fantastic food , mixed grill was delicious and cooked excellently, sweet chilli salmon was beautiful. Staff were friendly and helpful and all covid regulations were put in place Very well. A big selection of gins served beautifully ,Would definitely recommend a visit ,five star's

site_logo

pauleon . 2020-08-31

MORE AT TripAdvisor

Went to visit after all recommendation wow ordered a steak and asked for a steak knife to cut it as the knife I was given would not cut steak and was told there is no steak knife as it was half price Tuesday what was that all about if it was half price or not certainly won’t be going back terrible service shame on you If it was a Thursday Wouk have been given a steak knife as a full paying guest wow

site_logo

kitty139 . 2020-08-28

MORE AT TripAdvisor

In reference to another review, I don't understand the bad reviews on here. Writing a review to complain about wait times, well in this current climate where are you seriously rushing off to? I think these people are devoid of understanding. The pub is safe, and the team are always lovely, and food delicious, yes longer than usual waiting times but with this 50% off and following guidelines to be expected. Tanya, was helpful, and the manager Mandy is always welcoming, as are the rest of her team. WELL DONE TO MANDY AND THE TEAM, don't let the bad reviews get you down guys, some people love the sound of their keyboards tapping!

site_logo

Nan P . 2020-08-11

MORE AT TripAdvisor

Have eaten here a few times and never had a problem but really disappointed with tonights visit. Ordered food at 802pm and after 40 minutes it still hadn't arrived. Asked waitress how long it would be and she said another 15 minutes because you've ordered the big steak. We waited just under an hour which is unacceptable-no apology and no one asked how the food was. Won't be going back in a hurry!!

site_logo

Experience394706 . 2020-08-11

MORE AT TripAdvisor

Great to see staff again all so friendly super safe they do a good job especially during these times they have such a hard job to keep customers happy thankyou Alison ,ian

site_logo

A5333EWalisonr . 2020-08-06

MORE AT TripAdvisor

As we're in uncertain times, I was very pleased with the service I received. The food was exactly what I expected to be, and it was lovely to be back in a familiar place again, with the regular staff on who clearly are always trying there best to help out. Anne Marie was wonderful. Another lady who's name I've since forgotten who served me at the till, with blondish bobbed hair on the till. WELL DONE IN THESE UNCERTAIN TIMES!

site_logo

capric0rnc . 2020-08-04

MORE AT TripAdvisor

Waited 35 minutes to be able to visit the carvery. Food was awful. The majority of it was frozen food or out of a packet. Left two thirds of my meal. Wont revisit. Cant recommend it.

site_logo

ClairandChris77 . 2020-08-02

MORE AT TripAdvisor

We returned to the storybook on its 1st week of reopening after lockdown and it was good to be back we booked a table so you dont have to do the NHS track and trace with all the covid measures in place it's super safe with one way system in and out off pub and pub safe/toilet monitors 1 in 1out of toilets ,plenty of hand sanitizer units and all the staff wear face visors. You can order at the bar or through the app like what we done and the drinks are brought to your table ,I ordered the ultimate cod and chips with a scampi topper ,cheesy garlic bread my partner got the new chicken kebabs and my daughter got chicken strips which was all cooked tated great and presented well ,it was great to be back in the storybook again to see mandy and all the staff who are very friendly and do a great job keeping everyone happy and safe, looking forward to my next visit.

site_logo

davetherave0191 . 2020-07-15

MORE AT TripAdvisor

Women infront got 2 Yorkshire pudding and I only got 1. On the carvery the gravey was minty (Not well labelled) The bacon was cold in the chicken and bacon salad

site_logo

Annoymus2002 . 2020-06-17

MORE AT TripAdvisor

Would just like to say with all that is going in at the moment (coronavirus) I miss this place. Can not wait for your doors to open and to see all your faces again. We all will be welcoming your service from the WACKY for our kids to play and enjoy to the RESTAURANT and BAR for us all to catch up and celebrate. Till next time thank you for your service and see you soon .....

site_logo

davetherave0191 . 2020-03-31

MORE AT TripAdvisor

The staff were very friendly. That’s the only thing positive I have to say. Queued up for 15 minutes to get served. For a table of 5 first 2 meals took 30 minutes to come, waited another 15 minutes for the other 3, one of the meals were wrong, sent that back my daughter ordered the mixed grill to arrive with no sausages. Waited another 15 minutes for sausages & replacement meal to arrive. I had fish & chips, peas were stone cold & fish was shrivelled up & overcooked., which I did eat because I was starving & would have waited god knows how long for it to be replaced. After eating no one came to take plates so we left without waiting for the desert we paid for the youngest child. We treated the kids to cakeaway from The Wearside Farm on the way home.

site_logo

lynndK3742QS . 2020-03-06

MORE AT TripAdvisor

Visited at the weekend with my partner and her grandchildren. Was not impressed. The bar staff said that there wasn’t a child menu but we discovered later there was. Food ok for kids but average for adults. Fish not cooked properly. Not very impressive. Busy nonetheless.

site_logo

Topman4 . 2020-03-02

MORE AT TripAdvisor

Ended up here after we found our original choice had stopped serving food. What a disappointment. Orders 2 mixed grills both medium for the steaks and a hunters chicken. The mixed grill looked ok but the steak was under cooked so still very bloody and it was like chewing a bit of shoe leather. The chicken was clearly pre cooked as it had a spongy texture and the peas were stone cold. The chips were a bit over done as well. The hunters chicken was tough and swimming in bbq sauce and served in a separate dish. Not great at all. For £38 with 2 soft drinks and a pint I felt robbed. Won't be back that's for sure

site_logo

2robertsons . 2020-03-01

MORE AT TripAdvisor

Visited on Sunday had a great family party with excellent carvery and play area for the grand kids the staff could not be more helpful nothing was to much trouble will definitely be back thankyou

site_logo

Ljbt163 . 2020-02-24

MORE AT TripAdvisor

I visit the storybook every week and the food and staff are always great I noticed they were some fliers for a quiz on Tuesday nights about 8:30pm so I went with my mate .It was great hosted by Richard was an interactive quiz called kwizbit where you use your mobile phones to play and Richard gives you the questions .I lost the 1st quiz but me and my mate won the 2nd one which we got a prize for will definitely give it another go next week as it was really fun and makes a change through the week and Richard was a good quiz master.

site_logo

davetherave0191 . 2020-02-24

MORE AT TripAdvisor

Visited with our granddaughters and our friends before visiting the Wetlands Trust. Used the children's soft play area first then moved into the restaurant. Had to wait a while in the queue as they had not employed enough staff for the school holiday. The staff were brilliant but under pressure which was a pity. Ordered our food which included three carvery's and most of our food arrived in a reasonable amount of time considering how many patrons they had to serve. Two negatives, one of our party ordered a mixed grill but this arrived at least 20 minutes after the rest of the ordered food and only when we reminded them at the bar. Also in other restaurants the staff give a warning of the serving of the ordered meals to allow the those in the group to get their carvery.Overall food typical of these establishments but improvements could be made.

site_logo

sharpleyman . 2020-02-23

MORE AT TripAdvisor

Visited with my grand kids and family great play area and the carvery was fantastic great choice on the menu and the kids could pick there own vegetables on there dinner just superb,

site_logo

Mandrew0001 . 2020-02-21

MORE AT TripAdvisor

Was disappointed with the small carvery was cold was given money back,and they need to be have food hygiene retraining

site_logo

watsonlindsey . 2020-02-19

MORE AT TripAdvisor

Mrs B and I went here for Sunday lunch today as the Carvery is always excellent. Trouble is that as it’s so excellent, it’s always busy. But as we went in, we saw the little nook to the right of the doors closest to the cinema, and it looked delightfully quiet and devoid of sprogs. A member of staff cheerfully approached us, identified by her name badge as Anne Marie, and she said we were welcome to sit at whichever table we wanted to, despite us being only two in number, and she would take our order at our table and set up a tab and bring us our drinks. Heaven. No queuing at the bar and no unnecessary proximity to sprogs. We have had our children. They are grown up and they do their own thing and we are free to do ours. This does not include unnecessary interaction with other people’s sprogs who are sometimes noisy and troublesome. We duly occupied table 14.

site_logo

TheBizness . 2020-02-16

MORE AT TripAdvisor

This is alright to take kids and the menu is varied and has specials for kids also has a cavers the sweets are really good

site_logo

june c . 2020-02-04

MORE AT TripAdvisor

We visit regularly and always enjoy the carvery, speedy service and atmosphere at the story book. Annemarie was very helpful at our last visit, gave 5 star service with a smile.

site_logo

bethanymole96 . 2020-02-03

MORE AT TripAdvisor

We were very dissapointed yesterday with the carvery, yorkshires & most of the veg are frozen not fresh & the young lad that served the meat was trained very well in getting it wafer thin & i mean wafer thin not one full slice 3 tiny pieces not weighing more than 25grams in total, that was for a standard carvery £7.99 always have a good meal at storybook dont know what happened yesterday.

site_logo

79sophie2802 . 2020-02-03

MORE AT TripAdvisor

We booked for xmas day all 13 of us. First time we have eaten out on xmas so really looked forward to it. Couldn't be more pleased with the staff we had everything done for us table set lovely starter mains and dessert were perfect. Enjoyed this so much we are planning a return this year. Thanks for a lovely emma x

site_logo

davetherave0191 . 2020-01-11

MORE AT TripAdvisor

Great service and friendly helpful staff. Food was fantastic, fresh ingredients, perfectly cooked meat. Special thank you to Tanya for great service.

site_logo

T9476SPjeffs . 2019-12-24

MORE AT TripAdvisor

Had a fab night at the Tuesday night quiz Anne Marie was lovely full night out with wine and food for less than £20 !

site_logo

jbrennantovey . 2019-12-17

MORE AT TripAdvisor

Had food, wine and took part in their Tuesday night quiz! Tanya was lovely! Food and wine water fabulous

site_logo

kerryaobt . 2019-12-17

MORE AT TripAdvisor

Had a great afternoon for a Christmas event this afternoon and our waitress Tanya took good care of us, also entertainment was amazing and food was delicious

site_logo

Savannah565656 . 2019-12-12

MORE AT TripAdvisor

Have been once before some years ago and it was not very good. We had some unexpected visitors so we decided to eat out. It was our friend's suggestion to go as it was near Asda which they needed shopping. I can't say that anything was good. Food poor, tables like sticky jam, not enough staff so they were running around in a panic. Will never return.

site_logo

Inspire821287 . 2019-12-10

MORE AT TripAdvisor

Visited here recently for the carvery. It was absolutely amazing, perfectly cooked meats to choose from and a great choice of vegetables to choose from. Would definitely recommend the red cabbage with cranberries!

site_logo

stevenjU465EB . 2019-12-09

MORE AT TripAdvisor

Decided to go for Sunday lunch as we have been before and enjoyed it then and enjoyed it even more today, we went for twelve so it was nice and quiet. My husband and I had the medium carvery had turkey and beef my husband just the turkey and both meats were lovely and tender and no fat to be seen would recommend the parsnips they were perfectly roasted “beautiful” but plenty choice of veg if you are not a parsnip lover the seating area is very spacious and clean the staff great very helpful and polite especially Emma who looked after us really well making sure we had everything we needed she is an asset to the story book 10 out of 10 see you soon

site_logo

Susan N . 2019-11-10

MORE AT TripAdvisor

Recently enjoyed a carvery at The Story Book, Boldon before visiting cinema. Give McDonalds etc a rest! This pub serves the most delicious food at very reasonable prices! The carvery was scrumptious. The vegetables tasty and varied. The Turkey and beef melted in your mouth. Sean the chef and Tanya our waitress deserve all credit. Defo be back to enjoy another delicious meal!

site_logo

jeanbelindaT . 2019-10-25

MORE AT TripAdvisor

Decided to eat here after watching a film at CineWorld, to see whether it had changed any since previous visits. Staff polite, friendly and courteous; atmosphere quiet but ok; food tasty and ample; prices reasonable - this place is getting back on track.

site_logo

David C . 2019-10-16

MORE AT TripAdvisor

Firstly may I say I'm sorry I have to say things on this review.l have reviewed it before,and there have been no changes or improvements.So maybe it falls on deaf ears,or no one cares.

site_logo

coolertraveler . 2019-10-13

MORE AT TripAdvisor

Been to story book the staff were very polite and attentive. Big shout to Emma, Charlyn and Tania for looking after us. Food was amazing and a terrific selection of beers wine and spirits made for a very enjoyable evening. Will certainly return.

site_logo

Lolaandbecks . 2019-10-11

MORE AT TripAdvisor

Came on Sunday for carvery, seemed really busy at the time, friendly service and short wait at the carvery considering the size of the queue. The two girls on there were running backwards and forwards constantly making sure everything was full and the bloke serving us was pleasant and looked very hot. These kids deserve a medal. The girl who came and asked us about drinks and desserts was really happy too. Will definitely be back. Best carvery I've had in ages

site_logo

Davidandfamily1 . 2019-10-09

MORE AT TripAdvisor

firstly I would like to say how lovely the service was, especially Emma she was very smiley and chatty and really made me enjoy my stay. Food was nice and hot and looked amazing and meat top quality loads of flavour.

site_logo

sophie s . 2019-10-07

MORE AT TripAdvisor

Came here for A carvery with my partner, food was amazing and served with great customer service. We were seated quickly and the carvery options were explained to us by a member of staff called Emma. She was lovely and made the experience better. She spoke to us and helped us out with certain food requirements. Was a lovely dinner and we will defo be back again! Thank you Emma for your help, we will see you all again soon.

site_logo

Eloise1604 . 2019-10-07

MORE AT TripAdvisor

I took my Mam, Dad, and 5 year old son for a meal here, and where do I start with the issues.

site_logo

Kevlar_36 . 2019-10-05

MORE AT TripAdvisor

I was at this pub today for a family meal. We waited a long time at the bar to be served and a long wait for food. When my food arrived (loaded chicken strips) it was freezing which is totally unacceptable after waiting a long time for it to arrive in the first place. I told the waitress who took it away. 2 minutes later it came back and it was only took away and microwaved. It was a damn cheek when you pay good money for food you don’t expect it to just be microwaved amd sent back in under 2 minutes. The waitress took it baxk again and it came back hot bu everyone else had finished their meals before mine came. Very disappointing

site_logo

Bella19942013 . 2019-09-29

MORE AT TripAdvisor

Went for tea after pictures most had the carvery which was very nice we all had different meat the beef was lovely 1 of us had chicken skewers which were huge would reccomend

site_logo

Ds25026 . 2019-09-22

MORE AT TripAdvisor

Looked for a nice change from nando's....wish I'd gone to nando's ....we ordered a simple request 2 steaks with jacket potato instead of chips ...both came David's was fine ...mine had 2 fried eggs in the steak??? We had never mentioned eggs ....they took it back and I had to watch David eat his while I waited and waited...and waited...it finally came ...the steak was fatty and the portions small for the money ..£11.95 ....

site_logo

traceyak64 . 2019-09-19

MORE AT TripAdvisor

Was here yesterday after swimming with my two grandsons and they loved the play area it’s very safe so they couldn’t escape the staff are lovely very friendly didn’t have any food but it looked ok the usual pub food so maybe next time

site_logo

lynnylala . 2019-09-08

MORE AT TripAdvisor

Held our little girl’s third birthday party at the soft play area. Couldn’t fault the staff Alex and Richard who were so helpful, courteous and fun. Richard did an amazing job with the children at the tables. Food was plentiful and of good quality. Would definitely book again. Thank you.

site_logo

Hutchess . 2019-09-02

MORE AT TripAdvisor

Had a delicious carvery ,great service,friendly atmosphere.staff very helpful and efficient. Value for price. We all agreed to re-visit in near future.

site_logo

281lyndac . 2019-08-28

MORE AT TripAdvisor

this young man never ceases to amaze me! he is so friendly and welcoming and nothing is too much trouble just ask and he always comes up trumps. Eddy s my friendly Chef and an absolute asset to Story Book, in fact all the staff are brilliant and mein host always acknowledges you. first class and strongly recommend, and Eddy keep the spicy potatoes on they are my favourite

site_logo

Denverang . 2019-08-23

MORE AT TripAdvisor

Fab menu, lots of choices. Adult meals were lovely however kids mash potato was spicy. Would definately come back.

site_logo

abbiedadd2 . 2019-08-09

MORE AT TripAdvisor

Great value food and good choice. Fish and chips was nice but a lot of batter. Big portion. Cheese burger worth the money. I ordered steak. Rump was very tough and dry on outside but cooked well for medium rare. Chips were amazing . For three of us with Drinks it was £37. Not too bad. Good value.

site_logo

gillianhogarth . 2019-08-07

MORE AT TripAdvisor

The carvery is ok, you know what your going to get. Had a meal off the menu and it was all dry and bland.

site_logo

dibbsd . 2019-08-06

MORE AT TripAdvisor

Been to story book the staff was nice and polite natalie mandy and tanya we ordered food which we couldn't fault it was beautiful thanks to the chefs gemma Eddie and stephen. We then took the kids in the wacky after been in a while a family kicked off and ann marie who was working in there handled the situation very professional

site_logo

Lolaandbecks . 2019-08-06

MORE AT TripAdvisor

Called today after recommendation from a friend. I love a roast dinner but despite many establishments offering a carvery they very often fail to live up to my expectations. Today was different! The staff were so friendly and welcoming. My other half opted for the large carvery and was overjoyed when he asked for, and was given, some fat from the meats on offer. I had a standard meal and it was delicious. Plenty of vegetable choice which were perfectly cooked and good selection of sauces to accompany the meats. The only down side was that there were no roast potatoes We didn’t stay for dessert (this time) as we were both stuffed to the gunnels but without a doubt, we have found our ‘go to’ for a carvery and will become regulars, beginning in the very near future - probably later this week!

site_logo

Humptypenguin . 2019-08-05

MORE AT TripAdvisor

Excellent food and customer service outstanding, always feel welcome the toby carvery is always a big hit

site_logo

anthonywdavis89 . 2019-08-02

MORE AT TripAdvisor

Food is reasonably priced tastes good and place is nice and clean Vikki who served us was extra helpful, nothing was too much trouble

site_logo

James R . 2019-07-24

MORE AT TripAdvisor

just had the carvery, the service from Gemma was first class as always, she is such a friendly person and always makes the effort to ensure you enjoy your meal . My husband and myself are regulars and Gemma always greets us with a cheery smile

site_logo

Denverang . 2019-07-22

MORE AT TripAdvisor

Just had the ham and egg here. My favourite pub lunch. Best I've eaten by far. Great value as well. Partner had loaded chicken strips. Delicious.

site_logo

Lilian H . 2019-07-20

MORE AT TripAdvisor

Unbelievable service from Tanya & her team. First time I have been here and it’s the first time my Mum & Step Dad have been here since living here for 3 years. 1000% would come again. Especially for kids with the soft play area too

site_logo

SCS312 . 2019-07-18

MORE AT TripAdvisor

Similary restaurants in North East

restaurant_img
4.0

33 Opinions

location-iconThe Little Haven
British
outdoor_seating_86764takeaway_86764delivery_86764

An excellent Sunday roast preceded by delicious mussels as starter and followed by roly poly pudding. Outstanding value for money served with real care.

restaurant_img
4.0

205 Opinions

location-iconMonkton Lane
British
outdoor_seating_171524takeaway_171524delivery_171524

Came here for some food , and I must say the food was brilliant! Beautifully played too ! And the service not just from the manager Nicola but the chefs Kai and Andy were amazing ! Definitely recommend coming

restaurant_img
4.0

285 Opinions

location-icon3 Front Street
British
outdoor_seating_149398takeaway_149398delivery_149398

Been having breakfast here for years,always good and great value.Helen and her staff are all lovely.

restaurant_img
4.0

797 Opinions

location-iconRectory Bank
British
outdoor_seating_167991takeaway_167991delivery_167991

Great wee place and first pub I made my regular when first moved down from Leith some 11 years ago. Has real cosy feel to the place with great staff and has mix of local regulars and visitors. Next to ancient Parish church of St Nicholas which is worth a visit. Parking is not a problem providing there isn't a wedding or funeral next door to the pub. Fine for wheelchair users and help is at hand if needed. Often families go there for meals with very good chef and the days when good to be outside it has adequate space. There is often a fire outside to keep patrons warm if pub inside is busy. Definitely worth the visit.

restaurant_img
4.1

1466 Opinions

location-iconMowbray Road
British
outdoor_seating_86894takeaway_86894delivery_86894

For the 2nd time in the last 10 days we visited the New Crown for an evening meal, encouraged by your 30% off vouchers. As last week the meals wete excellent. I had Rump Steak and my wife had Hunters Chicken.