The New Crown Inn in South Tyneside

Nice pub and people plus food at very reasonable prices

Lucy was absolutely lovely with our little girl, thank you for making her day!

Very standard affordable food, great for the family! Service from the lovely Lucy was amazing!😊

Lucy was really polite and friendly and she made us feel very welcome.

Georgia, Christian and Lucy were amazing today. Pub was busy, but the staff still had time to get the dogs a bowl of water on a hot day. Service with a smile, looking forward to returning when the sun does. Thank you

Staff are really nice food came really quick

Lucy provided fantastic service ! Really enjoyed our visit

Arrived to what seemed a quiet evening to start with, ordered food and drinks via the QR code on the menu. Waited for over half an hour before having to go to the bar to ask for our drinks to which I was asked what drinks we had ordered. At this point it was clear the ordering system was either not working or being ignored by the bar staff. My 3 year old daughter didn't get her drink or dinner in good time and therefore was very restless. Food was of less than average quality for pub/gastro type meals and overpriced for what is being served. Overall a poor experience and not keen to return.

A positive experience. Food and service by Lucy was great.

Excellent service and food, would very much recommend their fish & chips, really good value, our server Lucy was really attentive & friendly! Thank you.

meal was ok, curry bland but my issue is dogs, we sat in window where dogs were never allowed to be then surrounded by 2, another saw our faces and asked a girl who said well they normally go to a diff area, allergies and floating dog hairs are not what i want when eating, please sort designated dog areas and do signage or get staff to say something!

Love coming here as it's dog friendly and the staff and service are great.

Came for food with family, great service by Lucy. Gave alternative options when food wasn't available, food was amazing, couldn't do more to help. Great atmosphere for family, dog friendly. Will be back

Dog friendly pub, so attentive and extremely helpful. My dogs love Meg she was so helpful and alway Has a cuddle free for my two pooches. Dark chocolate and mint tart had an excellent presentation by Nick compliments to him who asked if everything was ok, cant wait to come back!

Dog friendly pub, staff so attentive and helpful. Trigger and Alfie loved Lucy, so helpful, provided dogs with bowl of water. I thoroughly enjoyed my fish and chips, compliments to Nick

Had a really nice Sunday lunch. Served by Lucy who was really friendly and helpful. Didn't have to wait long for food to arrive. Nice pub.

This is one of our favourite places to go for a meal. We regularly visit most Sundays for the lunch menu it is so lovely to eat with a view of the coastline. Served by Lucy and Meg today who are superb hostesses and cannot do enough for you.

Ey-up Called in to watch the leeds games this afternoon, had an amazing katsu burger cooked by Jake and quality pint served from Jordan, Cheers guys

We had lovely food and great service. Lucie served us, was dead funny and really helpful! :)

Very friendly staff member called Lucy served us. Food delicious. 12 pieces of scampi were generous and the chicken & mushroom pie too😋 Delicious.food and fab service.

Lucy was excellent and very friendly, any issues were resolved and excellent quick service

Amazing food and desserts. Lucy’s service was fantastic!

Well, what can I say!! The New Crown and it's amazing team have done it again! This time for my daughter's 18th party! Nothing was too much trouble, all of them went above and beyond but especially Meg, Caitlain, Jordan, Christian and Charlotte!! The night was just amazing and it wouldn't have been possible without the amazing care and assistance of the staff! They're a credit to The New Crown and Marston's! Roll on our next event, which we've already booked! Wouldn't go anywhere else!

Excellent food. Fantastic service from Lucy

Just had a great lunch with 4 friends, quick service, food was lush, served by a great hostess, Lucy - couldn’t do enough for you.

The New Crown is situated very close to the seafront in South Shields, near the end of the Great north run. It is a huge room that serves meals with a reasonable sized car park. It also has a function room. Despite being a huge pub the barmaid we saw straight away was very welcoming and directed us to the function room which has its own bar, dance floor and access to toilets. Staff were very efficient however prices of all drinks, soft or alcohol were expensive (this is the norm now). Overall we enjoyed our night but husband visited the toilets, overhead cistern with copper and mini zip ties to flush the chain! Toilet roll holder loose. Not the end of the world but don’t imagine the main pub toilets would be like this? All in all, good visit.

Was served by Lucy she couldn’t of been more helpful with me and the bairn 10/10 service from her

Booked with a special offer but would have definitely been happy at full price nice and spacious food very well cooked to everyones own preference and plentiful excellent service warm friendly atmosphere no rushing was first time but will definitely come back very family friendly

Haiku about my experience here: Paul makes a good soup Soup good better than steamed hams Seymour I am home

Birthday party in the function room. Staff are are friendly and helpful. Food was delicious. Great venue for a party would highly recommend.

The food was excellent. The staff were friendly, helpful and professional. Overall. The New Crown is fantastic.

Fish was excellent! Everyone enjoyed their meal

Lucy and Nick were amazing, so friendly, fast service, nothing to much of a bother,

Fantastic service from Lucy throughout the visit

Great service lucy our server was fantastic

Come often and the food is amazing! Drinks are at a reasonable price and the service is brilliant! Particularly Lucy she is an angel. So polite and can’t do enough for you. She also always has the best sense of humour.

Drinks are expensive, £3 for a coke!!! Where do you get your prices from

Nice and relaxing place really enjoyed our visit.

An excellent evening, great staff and the food was exceptionally good and very reasonably priced would highly recommend it 👍

The menu was quite substantial to choose from. The food was very tasty and service was quite quick. The bar staff are very pleasant. My son would've liked a bigger portion, but I thought the portion size was just right, enabling me to have dessert which was equally tasty. We got a window seat which meant we had a lovely view of South Shields coast too.I would recommend eating here

Gorgeous food and lovely people. They love my dog tilly too. She loved her chicken. Thanks guys, we will definitely be back x

Really lovely lunch. Service from Lucie and Meg was great. Paul and Nick in the kitchen did a lovely job with the food. Really quick service.

Lovely spot for some lunch. Great pub, great staff and amazing food served in a timely manner. I would highly recommend the jacket potatoes cooked by Caitlain Thank you all

I booked the function room for my daughters 21st birthday. Booking was easy and staff couldn't of been anymore helpful. We payed for the hire of the room and did our own catering.They gave me advice at every stage of organizing. We were able to have the full day to set up the room for the night wich was amazing, Meg the manager helped with the entire room and nothing was an issue. The night itself went without any issues and the bar staff were friendly and extremely helpful if I needed anything ( plates, spoons etc). We went down the next morning to clear the last of the party bits away and Meg and her staff had already done it for us. I would highly recommend booking The New Crown function room to anyone. Many thanks to The New Crown.

I booked the function room for my daughters 21st birthday. Booking was easy and staff couldn't of been anymore helpful. We payed for the hire of the room and did our own catering.They gave me advice at every stage of organizing. We were able to have the full day to set up the room for the night wich was amazing, Meg the manager helped with the entire room and nothing was an issue. The night itself went without any issues and the bar staff were friendly and extremely helpful if I needed anything ( plates, spoons etc). We went down the next morning to clear the last of the party bits away and Meg and her staff had already done it for us. I would highly recommend booking The New Crown function room to anyone. Many thanks to The New Crown.

Me and my 95 year old mum had a great meal served by Jordan and Meg and cooked by Caitlain and Paul I say that because the lasagne I had is the best I have had since being in Sorrento approx 30 years ago.

Sunday lunch...very disappointed. Tinned mushy red Cabbage, deep fried frozen roast potatoes, Bland rubbery beef, thin gravy ...was not nice at all. Over priced

For the 2nd time in the last 10 days we visited the New Crown for an evening meal, encouraged by your 30% off vouchers. As last week the meals wete excellent. I had Rump Steak and my wife had Hunters Chicken.

Awful..soggy tasteless veg, runny gravy, deep fried roast potatoes and tinned red Cabbage. Dirty

Amazing pub lunch on a gloomy Monday lunch time. Family of 3. Very friendly welcome from our server Kay. I ordered a steak with was cooked absolutely perfectly and seasoned with perfection. The wife had tikka masala which smelled delicious! Our chef was a man called Nick and we will absolutely be returning again.

Just popped in for a drink .it was early in the afternoon. Not a lot of people around but the meals looked ok

Excellent service. Friendly, welcoming staff, delicious food and great value.

Friendly staff, consistent food. Always great .

Lovely food and excellent service

Meg and Katlin were so kind and helpful. A professional service and the food was lovely.

Best meal I have had in the New Crown, I would definitely recommend the cowboy burger. Fabulous service by Lucy who was very friendly and all round geet canny. 😁

Lovely relaxing pub we will definitely be back we were served by Lucy she was very friendly and helpful and is a credit to your team thank you for a lovely experience xx

Lucy is a credit to the the team very friendly and very polite, I will apsolutley come back

Absolutely lovely, Lucy and Kay were amazing. Lots of places to sit inside and out. Food brought to the table, and very quick service (Lucy and Kay were fast with the food and is very nice). Food was amazing and would recommend the chocolate brownies for desert. Very clean and very spacious. Can get crowed on weekends and summers but people are friendly. Will be coming again 10/10

Food was prompt and tasty from Chef Paul. And service was very friendly and helpful from Lucy

Been a while since we ate out on a school night, was worth the wait, Lovely meals, orders taken and served by Lucy and Kay. Nice to see friendly face's serving us all. Food was spot on, all promptly served at the table, especially the delicious sweets. Nice couple of drinks to wash the food down.

Always a warm welcome and food of the best quality. Nothing is ever problem. Both my grandchildren request to come here.

Visited a few days ago for food and some drinks. Everything was brilliant and Caitlain took great care of us and made sure we had everything we needed. Definitely worth a visit!

I had a great experience at the New Crown, I was served by kaye who was pleasent and very happy to help. I would recommend this pub for family groups and dog owners, the staff are great.

Went in function room foe party , NO heating warmer outside!

Excellent food and service , pleasant staffJess Meg Jake and Paul

The service was first class from Caitlin very polite and helpful also Nick prepared and presented the food to a good standard will be returning again, well done.

Very friendly and helpful staff especially Lucy. She was very attentive. The food was good too

Absolutely beautiful food cooked by Nick and great service by Caitlin. Totally beautiful lunch

A lovely afternoon. Food was really nice, we tried the burgers from the newly launched menu. The chicken Katsu burger was really nice. All food was piping hot and came within the timescale stated. Lucy and the team were so nice, nothing was too much trouble, thank you 🙂

served by Lucy, very polite & friendly. Food was great as always. Always recommend to friends

Second time in here. It's dog friendly and the first visit it was all a positive. Food and staff were great. Sunday though. We took her mam and dad there for her birthday. They had no mixed grill. Even though it was only 1pm. Had to have the chicken one. This was rubbish. Most of it went to either the kids or the dog. Was supposed to get chips with it. They were fries, no matter what the staff called them. They looked like the dreggs out of the pan. When I complained, the lady staff member had a shitty attitude. Order dessert, which never arrived and forgot about us.

Lovely view of the beach,dog friendly, and lovely staff.

Meg was fantastic her service is amazing had soup made by chef Paul His crotons are fab crunch in my liquid yes yum

Me and my friend popped in yest 2/2/25. We got great customer service from lasses on the till Despite some things going wrong in kitchen, they coped really well and carried on with a smile and friendly banter. We had Cappuccino with sticky pud and custard was delicious 😋 a good experience.

Great to support local pubs, usually only use during the summer months to use outside seats, Saturday night at start of year and busy, great service and food

Lovely food enjoyed our visit and the service was exceptional as always. Special thanks to Lucie (Rainman)

Lovely spacious family friendly place Luci and Kaye so pleasant and friendly excellent service food cooked exactly as wanted good value for money

I ordered mixed grill, when it arrived the fried egg was burned brown with dry yolk. The waitress immediately brought another. This was just the start. The steak was like toughened rubber, the gammon was full of gristle and inedible and the chicken cold. The 3 onion rings were stuck together overcooked and dry. Sausage Luke warm as was the chips. The very pleasant waitress apologised and gave me a full refund. I have no gripe with this lady she was excellent, but the chef, well he must be blind to send this to a customer. He needs re training in my view. I have eaten at the New Crown before, and it was excellent. Different chef maybe.

Came with a family of 8 for a birthday gathering. Food was amazing. Service was fantastic. Couldn’t fault it. Will be visiting again soon.

Our go to place for a relaxing meal.

Visited for some lunch and the place was lovely. Staff really friendly and the food was great. Will return in the future. Thank you

We had a great afternoon but outside was icy and difficult to manoeuvre when we came in and when I left I slipped on the ice outside and hit my head

Very tasty reasonably priced food,with plenty vegan /vegetarian options. Our server Lucy was really friendly and attentive.

Lovely pub. Staff always very welcoming. Lots of seating. Didn’t eat on this visit but the food is always great.

Needed gluten free food for two of our group. The new crown has a gf menu with lots of choices. All 5 meals were good. When I'm next in shields this will be my go to venue to eat.

The meal was appalling. It wasn't busy but we waited 40 minutes to get a cold meal. Mushrooms missing off the order and the steak was extremely small. No butter offered for the jacket potato. No one came to ask if all was OK and as it was already cold we weren't going to the bar to ask for the mushrooms. Being a grill you can't exactly microwave it to warm it! Very disappointed and won't be returning UPDATE following response asking me to contact them, I have emailed the new crown hotel but not heard anything back from them

We came for the dogs breakfast with santa event. It was very well put together, the staff are so friendly and the dogs have had loads of fun and it is great value for money. Will definitely return next year and would highly recommend

The staff are very friendly. The service is very good.

Very clean and kindly staff and also dekicious food

We popped into the New Crown for breakfast this morning very tasty 😋. The service with a smile that we received from Kaitlin was second to none. So if you want a tasty breakfast with great service the New Crown is well worth a visit 👍

First time I've been here, food was very good,I would definitely be going back.

Enjoyed a lovely lunch. Lucy did a cracking job, especially given that the pub was so busy. She managed our expectations about the wait for food, and managed to get our food out quicker than expected.

Very friendly atmosphere, delicious food, and Lucy was a great host with a good sense of humour. What more could you ask for?

Went with family lovely atmosphere really cared for approach Lucy especially food really good no no nonsense satisfying really good value for money and each meal done to individual requirements then out of ten will be back

We had our organisations Halloween party there, and everything was fab…the buffet was served at the exact time we asked, and it came out hot and fresh! Meg was very helpful and nothing was too much trouble….We will definitely be booking future social events here👍

Great pub.....food always very good. Dog friendly.

I spilt my water and Charlotte and Georgia cleaned it up for me, very nice people 👍

We have just had the worst food in south Shields ever don’t go to NE33 3NG if you want quality but if you want poor food that is the place

Jess and Lucy were amazing. Meal was lovely, service was fantastic. Will recommend x