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3.0

Based on 42 opinions finded in 1 websites

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Nº 742 in 876 in Southampton

Nº 88 of 101 Other cuisines in Southampton

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor423.0

comment_iconOpinions

I work near here and unfortunately this is my nearest Starbucks but I'm done with here due to the consistently rude and incompetent/disinterested staff, especially the Eastern European lady . I would say on average they get my drink wrong 50% of the time. My advice; if you really want Starbucks, go the one on Above Bar, so much better than this dross.

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AjarnBulldog . 2023-11-11

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I’d spent the night in Southampton with my partner his sister and her family before going on a cruise. After checking out our hotel we popped out for a cuppa and a bit of brekkie and stopped off. It was really quiet although it seems busy with outside orders being picked up. Place was clean and staff friendly.

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David0ff82 . 2023-06-30

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Our cruise ship was here for the day, so we wandered the town and stopped here for some coffee to revive ourselves. Good service and good wifi.

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Thomas V . 2022-10-03

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I usually order from here via Uber Eats but sometimes come in and get my coffee too. Staff are always friendly and service is quick. It's all about that pumpkin spice now its Autumn...

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Jim H-F . 2022-10-01

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They have good coffee here and you can find your favorite coffee drink amidst their silly names. The quality is standard, good service.

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Thomas V . 2022-06-01

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I ordered online to collect in store and when I picked up, the baristas said that they could not heat up my toastie because they had turned off the grill even though it was still 15 minutes before they closed (even though online it said they closed at 6pm and this was at 4:15pm). Instead, they gave me a piece of greaseproof paper and told me to heat the toastie in an oven or microwave at home. Absolutely disgraceful.

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gracedaisyy . 2022-02-12

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We stopped here to buy a couple of lattes to take with us as we were out and about touring. The coffee was good.

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Thomas V . 2021-12-13

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We visited starbucks today,our first impressions were, nice coffee. Great food and tasty too. The cleanliness was perfect,no mess on tables,staff were wearing masks. The only thing letting this coffee shop in London Road Southampton were the staff were a bit moody and abrupt. I don't know if they were under stress due to the pandemic. The coffee shop is in a great location with more table space than the starbucks in Above Bar street, in the city centre. I would probably go to this branch again as its more spacious and away from the crowds unlike the Above Bar branch, the staff hopefully will be a bit more happy to serve you the next time we come,everyone has on off day sometimes so didn't complain.

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R1143YTstevea . 2021-09-02

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I ordered chocolate coffee crunch, barista waited to put cream on top after I came from ladies room. Perfect timing. And nice coconut lime cake, as great options of dairy free milk.

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09jana . 2021-07-26

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Nice coffee and pastry. But what a horrible looking shop. If you feel down, I wouldn't visit this Starbucks. So miserable looking.

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ellie1hampshire . 2019-11-25

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I used to visit a cafe called Greentrees in London Road Southampton, sadly gone now, but was so pleased to find this particular Starbucks. It is so much better than the smaller Starbucks much further down in Above Bar Street. This one in London Road is just the sort of place I love. It is darker and so much more relaxing, I didn't want to leave. I had a delicious scrambled egg & spinach and a wonderful latte with cream on top. Both members of staff I spoke to were extremely nice, pleasant and friendly. I hope I can get back in there when I visit Southampton again, I visited late afternoon, early evening so thankfully not too many people in there and I was able to find a quiet place to sit on a comfy sofa against a wall painted a lovely, soothing shade of petrol blue, and , one of the best things of all, it is not too brightly lit in there, which is one of the things I absolutely hate, I cannot stand some of these harshly bright cafes, all chrome and gleaming surfaces, people who like those sort of places are welcome to them, please stay away from somewhere darker which you will only want to complain about, this is for those of us who appreciate somewhere where we just want to chill and relax in a soothing ambiance, which is what I found here and intend visiting Southampton again soon just to be able to go into this Starbucks.

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rstephens757 . 2019-11-07

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Paid through the nose for a fairly average mocha, and my pastry. Didn’t give me my pastry, only realised once l got to my destination. Not impressed

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Coxy1989 . 2019-10-11

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Never been to a Starbucks but I thought I’d try it. The coffee was weak (I know that’s the style) and a flat white isn’t what they think it is. Overall, dismal. There are 2 far superior cafes within 100 yards (I shouldn’t have been so lazy!).

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952darylc . 2019-09-17

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Why go to a nice place for coffee when you can go here? It’s dark, dingy and wholly unfriendly. The coffee’s ok but the food not. There’s nice places nearby, so it’s best to avoid this soulless aberration.

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570keithb . 2019-02-13

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I'm not a great Starbucks fan but the food & coffee was ok. I don't ever have great expectations of chain coffee houses because it seems to me that they are never kept clean because all the staff are behind the counter. Most of the tables in this one were clear but the toilet was unflushed & there was no toilet paper. Not the best experience.

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Chantaclare . 2018-09-08

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As a writer I spend my days I cafes drinking my beverage of choice the traditional cappuccino, so I know what one is and I know what I like. But apparently according to the team and one server in particular I need it spelling out...

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David R . 2018-08-09

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Coffee is as expected. While my gold card worked for payment I could not use it to redeem anything. They also charge extra for take-out cups.

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AncalagonTheBlack . 2018-08-03

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They have such great lattes. It is so nice to be able to get a really good latte. The cakes and breads are delicious and they even had snacks for the kids. The iced teas are very good as well. The Iced Green Tea Frappacino...

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susieqfeely . 2018-06-05

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I usually drink my coffee here cause it’s really close to home! So far my experience depended on the person working:) Some people get it right and some seem that they don’t want to be bothered...

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Gabriela C . 2018-01-24

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Unclean with dangerous sharp edges in seating areas . The coffee was nice and so was the cake however the toilets were rank and smelt like death. People wandering in off the street added to waiting time in the toilet. Sharp metal edges almost cut...

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T7137MWandreg . 2017-08-22

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Recently completed a cruise and going on shore at Southampton experienced great cappuccinos at this Starbucks outlet Standard in keeping with other Starbucks Decor very attractive and fee wifi available

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BARRYBE . 2017-06-02

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All good , it is what it is as they say . Got what I expected without issues. Just to point out on another observation, the cake for £2.20 that is the size of a match box is an insult to anyone's intelligence. Go down...

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T7137MWandreg . 2017-05-27

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Popped in with a colleague to grab some quick lunch and whilst the staff were friendly and helpful and the beverages and food fine the toilet facilities, well! You have to get a code before you can enter which I assumed that the facilities would...

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189steveo . 2017-05-07

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I come here a lot (it's on my walk back from town). The staff here are always lovely and service is quick. One of my preferred Starbucks,

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Princess_Peach90 . 2017-02-19

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Popped in to this Starbucks to get some coffee's after a Sunday morning swim. The parking directly outside is great. The staff are consistently friendly and all appear to enjoy what they are doing. They happily took orders from my daughter and I and are...

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Paul B . 2017-02-08

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Regularly have a 1:1 with members of my team here as its a few minutes round the corner from our office. Also as a Vitality member if I do enough steps a week I get a free coffee so have slowly become brand loyal to...

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Paul B . 2016-12-08

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I don't understand why this particular Starbucks receives such a bad rap. Since its refit and repair to the leak it had experienced for months it's a far nicer environment. Contrary to what some people seem to think on here, I've regularly received excellent service...

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L2825OGmarka . 2016-11-26

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Ok guys it is Starbucks. Either you love them or you hate them. Personally I love them, but the incredible with that Starbucks is that the stuff is unbelievable. They are extremely polite and incredibly fast.

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EleKyriacou1989 . 2016-11-07

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This is the first time I have ever had to walk out of any shop or restaurant due to the service. Early on a Sunday, with no other customers about, I expressed surprise that they were wasting time asking for my name to write on...

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N2718FQstevep . 2016-09-26

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Consistent, reliable, Starbucks is Starbucks. It is what you would expect in this brand. I was pleased that I was able to use my Starbucks pre-paid card in the UK! Clean bathrooms, professional, friendly staff good, strong coffee; this is why I am a loyal...

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Gershwin12 . 2016-08-25

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Quick stop and a chance to try the new burnt caramel latte. I always find the staff friendly and the store is clean. A little dark towards the back but that's the type of unit it is. Remains one of my favourite coffee bars.

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557terryw . 2016-01-30

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I really like this Starbucks. It is spacious and comfortable and as its out of town is not too busy. Staff always friendly. Wifi and comfortable seating makes it a great venue to catch up with work and enjoy a good coffee at the same...

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Harvrm . 2016-01-10

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The staff are friendly, if you sit in you get as many re-fills as you want for a reasonable price. For early in the Morning though it wasn't very busy. Nice coffee

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N8890IJsteveb . 2015-09-16

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My friends drink was correct, however mine was made in a china cup when I asked for it to be in a takeaway which meant that part of the drink was poured down the sink when the barista poured it into a takeaway cup. A...

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sophielc4321 . 2015-09-16

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I don't recognise this Starbucks from the previous reviews. Always found it clean and the staff extremely polite and keen to help. A pleasure, local to a regular meeting place for me.

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557terryw . 2015-07-31

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I visit Starbucks every day for breakfast but not this one I'm glad to say. I've seen great Starbucks and Awful Starbucks. This one is toward to lower end of my experience. For what is worth Mr Starbucks I spend near £5 a day and...

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worldclass2014 . 2015-05-06

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Y'know, it's a Starbucks so you know what you're getting. Service and cleanliness were both fine during my two visits. Pluses are the super convenient location, the amount of space and seating which evidently make it a good place for locals to conduct job interviews,...

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1espanas . 2014-12-08

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1st and LAST time I'll ever visit a Starbucks. The place was filthy, food on tables and floor. Spilt drinks and rubbish left on unused tables. We ordered and had a drink inside as the weather was horrible. We were given cardboard cups instead of...

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519adamh . 2014-11-15

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Found the staff very unfriendly and rude, service was poor and the atmosphere...well, there was none. Very uncomfortable place and have not returned. Will stick to the Starbucks outside Marlands which is infinitely better.

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graelwyn . 2014-09-01

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I really like this Starbucks because it is really spacious and you can sit while sipping your coffee and browsing the Internet. Amazing members of staff, always friendly and up to a chat with customers.

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JessicaDedola . 2014-08-10

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London rd needed a sizable coffee place, to sit and relax. Street Parking at £2.20 needs to be taken into consideration. Greedy Council just don't get it

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Dean D . 2014-03-27

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