Starbucks in West Oxfordshire

Every time I visit this Starbucks, I am reminded of what truly exceptional customer service looks like. The team here not only gets my order right every time (even remembering the specifics of my drink), but they do so with an energy and friendliness that is rare to find. They are always smiling, polite, and seem genuinely happy to be there, which creates a positive atmosphere that is contagious. What's more, the diversity in the team adds a richness and warmth to the experience, making each visit feel even more special. This is not just a quick coffee run; it's a highlight of my day. Thank you to this beautiful group of people for their attention to detail, for always brightening my days, and for making every customer feel like a priority. Starbucks is lucky to have you all!

Big shoutout to Thomas, just had our drinks served by him and he made our morning!! Never had such great service at a Starbucks! Thank you

Pretty quiet as end of the day but friendly staff

Standard coffee shop in a lovely old building. Staff are particularly friendly and lots of parking.

Great little stop off love a good chai latte ❤️

Dirty toilets male and female. Zero friendliness at the till, didn't ask to stamp our card and just gruffed it's too late when we asked. Ordered 2 frapuccinos, 1 with coffee, this server was friendly but neither drink had coffee! Cakes were tasty though.

I love this Starbucks!! Thomas always makes my drink PERFECT!! Lucas gives great service to. 10/10❤️

One of the nicest Starbucks I've ever been to, and have been to a fair few!

Reasonable place to stop fir a coffee but the toilets are dank and smell - they need some attention.

The toilets were absolutely disgusting. The smell made my eyes water. it made me look a bit more closely at the rest of the building. It was very dirty and the staff are very slow to clear up. Such a shame as its in a good spot and a lovely building.

Stopped as on motor bikes we were wet through 1st thing in the morning lovely staff who had a laugh with us

One of the nicest Starbucks I’ve ever visited. Amazing vibe, clean, and welcoming. Big shout out to Maria who made my day, thank you! ❤️

They changed a drinks spec for me, great service. A lovely setting in a barn conversion, just passing through so I didn't stay.

One of the most beautiful Starbucks that we have come across, next door to a Travelodge so plenty of parking. Extremely well decorated with friendly staff who even asked if we wanted to customise our drink - something we usually have to specifically ask ourselves! There is plenty of in door and out door seating also.

Lovely helpful staff - especially Tom who went out of his way to help us Huge mug of tea for my 90 year old mother!! Panini very tasty

Great place! Exceptionally friendly staff. Sadly the toilets are grubby and the driers don't work

I often go to this Starbucks and I most of the time get exceptional customer service. There is one guy name Colin and a girl who always try to remember my order and deliver exceptional service and quality drinks. I wish all Starbucks employees would be like these two. Please know, every time you get my drink right it really matters to me. Thank you.

Been here 3 times in 2 days so I guess I like the place. Friendly staff.

Big, clean, stylish and tasty 🤤 , it’s a very convenient for travellers who stay in Travellodge

A little more grand than your standard Starbucks. The location is in a beautiful village, in a beautiful barn conversion. Exposed high beams makes the place feel cosy. Lots of seating space, and barista friendly.

Very disappointing. Couldn't get a sandwich of any description !!!!

Saturday mornings. Avoid at all costs. Service slow, so slow. More interested in pampering to chat than getting g a queue of six served. Gave up after 14minute wait when third in queue. Been here several times and ir is reliably slow to serve.

I've been here several times and constantly good

Excellent service and good coffee. However, it would be great if the owners filled in the potholes in the entrance drive from the roundabout.

Thanks to barista Tom. Due to the heavy traffic, we had been on the car for so long. Tired and bored. He made an extra effort and made our Starbucks experience to the best of all.

Quick stop on way home as noticed earlier in the day. Service was quick. It's a Starbucks, what can you say! Overall pleased we stopped for a coffee... Will have to remember this place in future.

Slow service, uncomfortable 😣 No sofa chairs or outside space to relax.

Lovely atmosphere. Fits in with Burford style

I really love this Starbucks and am do shocked to see the reviews. I've been going there regularly for about 6mths now and have never had a bad experience. Every member of staff is so friendly to everyone who comes in, (annoyingly, I thought I was special). They are really helpful and loved chat if its quiet. The environment is beautiful. Gorgeous building, lots of space, clean tables. I really am sad to see the reviews as the staff don't deserve such low scores.

Very very friendly staff. It is ideal to take a break with a good coffee to continue visiting the costwolds. The place is very very clean and probably, of all the Starbucks we have visited, it is one of the nicest. It has parking.

Totally disappointing they don't allow dogs inside. Has 2 seperate areas perfect for people with dogs to sit. Crazy as it's a popular tourist location and close to the caravan and motorhome club site where we've stayed and many bring dogs with them. So may people have dogs in this day in age so they probably need to re think their rules.

Great location and a lovely building, very friendly staff. The coffee was great, but on my visit they had no vegan sandwiches or wraps.

We queued for ages and waited a long time to receive our drinks

It was so beautiful and also quiet. Parking was a bit difficult but otherwise a beautiful place

Ridiculous that my son couldn’t order on his own as he is 12 and a student from burford school and lady wasn’t very nice

Not quite sure why the reviews are so negative for this place. My mate and I have been staying in the Travelodge opposite and using it daily, over the course of the week. Friendly staff, quick service and Coffee to a standard expected within a Starbucks. Will be using it for the remainder of our stay - very handy!

Such bad service from staff memeber Maria, she’s cluseless

Nice enough! Set in a pleasant old building and lots of room for seating. Coffee and food was what you'd expect of Starbucks, no complaints.

Good coffee, tables were not free of old mugs etc

Visited today and found a very churchlike building, some parking and ample space inside. Flooring made people's footsteps sound SO LOUD as there is a lot of empty space so bring headphones if you plan on using the WiFi to cram a bit of studying in with a coffee! Coffee fantastic, staff lovely. Take away cups given to all patrons even if they're eating in

SHOCKINGLY BAD. If you sorted out the internet and atmosphere it would be very busy.. however as it’s non-existent I was the only one there. Surely it will close.. !? Which would be a shame, if managed right it could be very productive. Area manager… where are you !!!!

Avoid this place like the plague. It is dirty and the coffee is undrinkable despite chargeing top price for the coffee. The toilets in particular are truly disgusting and I shall request the Public Health authorities conduct an urgent inspection,

Great stop off. Good choice. Good service.

Good place to stop off when going to London. Service was a little slow.

Great service and coffee was spot on.

Bacon 🥓 roll not fit for human consumption, disgusting greasy undercooked, stale roll. Hardly any filling. Dirty tables Dirty floor Disgusting car park 🚬 cigarette butts all over the outside area WIFI not working. Dance music blasting at 10am. An extremely unpleasant last experience.

We stopped by for take-outs on way to Oxford. Beautiful and clean facilities, lovely staff, hot food and coffee were great.

Nice find on the A40 at Burford. Lovely old barn conversion. Food and drink as you expect. Staff friendly

Came quite late so the food selection was sparse but apart from that, it was all good!

Beautiful building. Lots of tables and quiet ambiance.

Friendly and welcoming service at the till, toilets nice and clean. I had no time to stay so can't rate the atmosphere/ambience I'm afraid!

A lovely spacious, clean and tidy Starbucks with plenty of options for breakfast both hot and cold. Wifi excellent, would definately pop in again.

Real shame dogs are not allowed in

Absolutely lovely Starbucks cafe, building is beautiful. My coffee was lukewarm and had to ask for it to be heated up more. Staff didn't seem too happy to be there. Clean and tidy though.

Stopped off en route wanting a flat white - both coffees took a long time to make and were disgusting and we were unable to drink them. There was no taste of coffee at all. We had already got in the car and carried on our journey so were unable to return to complain.

Access to the toilets is padlocked (to prevent children's vandalism) and the staff wouldn't let me use it.

Very friendly staff but the coffee was awful

A short journey break for coffee and toasties. Standard Starbucks facilities. Plenty of seating at time of our visit. Clean, and with friendly staff.

Zero if I could. Dirty horrible place with rude unfriendly staff. Surprised they are still open. They Have a vendetta against local people and kids who are the ones that keep this awful place running.

Shocking place. Dirty and unfriendly

Always slow, poor toilets and staff in need of better training.

Great find just by the town of Burford

Called in for drinks before a journey. Wasn't particularly busy, but drinks took an age to make - trainee? Any no apology to any of us for the wait. Drinks were fine though. Will no doubt return when travelling through again.

Staff friendly and coffee great but no gluten free! Toilets need refurbing completely!

A very standard Starbucks but with a very nice interior. They also have a small library inside.

Service is sooooo slow and sulky. Won't be going again. Huge queue of customers and staff appear lazy and grumpy.

Big empty building. Strange place for a Starbucks

Passing through Burford, and as we’re big fans of Starbucks, thought we’d take a break here. Location is good as it’s just on the main roundabout into Burford. However that’s all it has going for it. I’ve never been to anywhere that was so disgustingly dirty and smelly. The smell from the toilets hit you as soon as you entered the building. The ladies clearly hadn’t been cleaned for a long time and not a single one had toilet paper. One toilet required very urgent plumbing attention - yuk. We informed the staff of the condition of the toilets, but no one seemed concerned or in a hurry to get it sorted. After just reading all the other bad reviews, it’s clearly a regular reoccurring problem. There was no queue and only one person sitting in the place. It was so hot and stuffy. NO AIR CONDITIONING, all doors and windows were closed. In order to get my Starbucks app to work I was told I had to stand just outside the door to get connection……what????? Got two peach ice teas and left (had I more time, I would have left with nothing). Thank goodness this is NOT my local Starbucks. In fact, this place is unrecognisable in comparison. Starbucks - please get this place fixed up. It’s a massive disappointment and let’s the brand down.

I arrived in the afternoon and when I went in I was the only person in the queue and they took 10 minutes to acknowledge me and serve me but when the lady finally spoke to me she just said 'what'da you want' and then just left without saying anything after I ordered but the lady who gave me my drink was fine and there was nothing wrong with the drink but the service was just ridiculous

With my 18month old and u can’t even remember I ordered a crossiant even though I asked how long it was gunna be told by an incompetent staff member it’s in the oven another 15minutes later and then they don’t know about my order what a load of rubbish incompetent staff with no communication

Lovely-looking building inside, but filthy and the toilets are disgusting

It was a standard coffee shop, although the service was probably more friendly than in other locations. It was convenient, being on the A40. The panini was nice and hot, which was a step up from other coffee establishments.

Long weekend away with friends, called in on route, poor choice of food, coffee as you would expect but overpriced, chilled drinks choice very poor, as for the toilet facilities, they are filthy and disgusting, staff advised but no positive response, other words couldn't care less, please avoid, we definitely will.

This could be a happier place to go. It was early on Saturday but the Staff all looked unhappy, unmotivated and poorly lead. They need to be more inspired .

Asked for a coffee with pouring cream. Order was accepted. At slow prep area, boy said no pouring cream, wouldn't say if there was sugar in their squirty cream ( need to know as I'm diabetic) no other option offered, no refund...ignored until I suggested a splash of milk. Frankly if not got the ingredients don't accept the order! Grim customer service for 2023. No diabetic low carb options for anyone except mixed salted nuts.. really... this day and age...

This place is shockingly bad! Never have half the stuff in. Service is appalling!

Needs a good clean. Very grubby. Toilets dirty and restaurant tired and grubby. Coffee and food fine and staff nice.

Filthy, stinking toilets. Should be a premium Starbucks but it’s rank! Avoid at all costs until Starbucks sort it. Could be a while as the many negative comments don’t seem to have been heeded.

Really cool building and very spacious. Service is fast and friendly.

Beautiful building, not enough staff,so not their fault but waited ages for a cappuccino.

Quite slow on busy days with under staffing and low on some drink ingredients.

Lovely location, quick service and Starbucks standard as expected

As you’ll see from previous reviews, this Starbucks IS one to be missed. The toilets are filthy, no loo roll or hand soap. I was going to stay for a drink but swiftly left after using the bathroom as I was concerned that if the public areas look like that, then what do the closed off areas look like? Avoid, avoid, avoid!

See attached picture, this is what £60 gives you for a family of 6. This is the 2nd and now the last time we ever visit here! Both times no China at all, always cardboard cups and bags for food, messy tables and slow slow service. My inlaws live in the area so twice we tried this as a family get together for breakfast, the 1st time we just thought it was a bad day, the 2nd time the same again. For the money spent its awful, hot food arrived different times, drinks missed or messed up, it's not hard it really isn't..... except for Starbucks Burford. Management needs sacking and staff need training under new leadership, that simple! Just avoid.......

See attached picture, this is what £60 gives you for a family of 6. This is the 2nd and now the last time we ever visit here! Both times no China at all, always cardboard cups and bags for food, messy tables and slow slow service. My inlaws live in the area so twice we tried this as a family get together for breakfast, the 1st time we just thought it was a bad day, the 2nd time the same again. For the money spent its awful, hot food arrived different times, drinks missed or messed up, it's not hard it really isn't..... except for Starbucks Burford. Management needs sacking and staff need training under new leadership, that simple! Just avoid.......

Nice Starbucks! The staff were really friendly and what a gorgeous interior!

The toilets here are always disgusting. The smell is a pungent mixture of the air 'freshener' used and old public toilets.. The floors and walls are often wet and the whole experience is rather unpleasant. The rest of the building is nice enough and quite quirky but badly needs a refresh. Staff are mostly fine but nothing more than that unfortunately.

The toilets here are always disgusting. The smell is a pungent mixture of the air 'freshener' used and old public toilets. The floors and walls are often wet and the whole experience is rather unpleasant. The rest of the building is nice enough and quite...

Place is filthy and four members of staff standing behind counter chatting. I had to repeat my order three times and even then, was given a take away cup when I asked for a flat white to have in. This branch needs a big kick...

Rubbish overflow from bins outside mentioned to staff about the mess no apology . Mentioned again as no one was bothered to go and sort the staff was not busy. There was no queue but they decided to just leave it out there .Toilets not cleaned and no paper . Very poor attitude from staff..In regards to the rubbish it was morning so the rubbish obviously wasn't cleared from the day before ..not visiting this store again !!

Nice okd building in a convenient location on the Burford roundabout. Often have to wait a while for drinks to be prepared.

Visited here yesterday but before ordering I went to use the toilet. Shocking! Filthy, seat broken and toilet paper either. Left immediately.

Understaffed, massive queue no soap in the toilet

Great olace and building, the heaters weren't working and felt cold, otherwise good location not far from Oxford

Freezing cold!!!!!!! Standard Starbucks.. EXPENSIVE!

Seemed very snobby, sat down for a coffee frezzy inside as well.

Visited Sunday 25th Feb after staying in the Travelodge next door. The member of staff on duty was serving 2 people (it was empty of other customers) and we stood there for over 10 mins and weren't even acknowledged. Definitely needs training as could have taken out order and put it in to cook while making their drinks. We walked out and went elsewhere for breakfast.

Expensive or what!! Cheese & Ham toasties £5+ hardly browned, and very soggy. Won't be calling here again.

It was a little busy for takeout but there was plenty of seating. It was beautifully clean and I was impressed with the facilities. Will come back with friends. The staff were polite but a little slow on service

Three staff, only one serving. Hardly any food on shelf. Long queue. Drink came quickly but food took ages and ended up using up my lunch break waiting. The other staff could see how busy it was but ignored it. No smiles, unfriendly. Would not recommend this particular shop. Hopefully, just a bad day.