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3.5

Based on 66 opinions finded in 1 websites

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Nº 402 in 477 in Wealden

Nº 117 of 128 British in Wealden

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor663.5

comment_iconOpinions

Much improved since a refit. Lovely friendly staff and great coffee. So much cleaner and food piping hot.

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elmleighlightrailway . 2023-12-08

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This is the best Starbucks around. Staff always friendly and happy. Barista makes fantastic coffees and their toasted Oak Ham.and Cheese sandwiches are to die for, so tasty. Luckily I live only a few miles away so always visiting now. Bit pricey but worth it.

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STEPHEN B . 2023-10-11

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Great drinks, very good selection. Service with a smile. Place was very clean. Easy parking. Would not hesitate to recommend!

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MrsP . 2022-12-28

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Lovely staff Phil and Michelle Very informative and happy to help with questions about tastes and advice on the festive menu (for those of us who can be indecisive!) If you haven’t been before, plenty of parking, seating and options on the menu generally. Good clean facilities and a one way system/mask wearing obligation in place. Very safe and very happy customers today. Big thanks to Phil and Michelle for their smiles, advice and Christmas spirit!

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TB3 . 2020-12-05

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Stopped in to grab a couple coffee's to keep us going for the drive home, a couple of "lads" in front of us with complicated orders but the guy serving took it in his stride and couldn't have been more helpful and accommodating, the coffee was made by a different member of staff and was delish (toffee nut latte) properly hit the spot, would stop in again if we come this way, thanks guys, ps covid safe, it's a one way system, in one door out the other, plenty hand sanitiser available

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Curiosity817238 . 2020-12-01

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Stopped off just for a coffee first off unhelpful server didn’t bother to explain that if we ordered coffee to have on premises it would be cheaper then take out Normally other way around so paid more to sit in car and drink it then sitting inside also no bins in carpark to dispose off cups would not visit again

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TeenaB550 . 2020-08-18

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I placed my order, although the lady at the till wasn’t really listening. I was the waiting for my drink after being handed my food and was still waiting after customers after me received theirs, for the women- Michelle- to realise I was still waiting. She said ‘what are you waiting for’ so I told her, she then said ‘what size’ but I couldn’t hear hear so I said ‘what was that sorry’ for her to then abruptly And rudely say ‘WHAT SIZE’ in a foul tone. She was very rude, blunt and didn’t care if the customers she was serving were satisfied. Working in customer service myself I know how important it is to make sure you treat customers with RESPECT yet Michelle couldn’t have been anymore disrespectful and rude.

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EKim019 . 2020-08-08

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Visited this very popular starbucks franchise today and was impressed with both the cleanliness and the service. Small, a bit out of the way behind the garage and you may have to queue. But persevere. The staff are very friendly and the toilets always clean. Cannot wait for the re-opening tomorrow (Friday 10th July) of their limited, but socially distanced, Covid19 regulated sit in service. Will be so nice to be able to linger inside over one of their excellent coffees, tea or ice cold frappucinos, rather than having to take it outside to drink in the car park. Sample one of their delicious pastries. It’s a limited range at present, but always tasty. Don’t ever be put off by a few grumpy reviews from long ago. Mistakes happen, but the hard working staff try very hard to please. Take your time to chat to the staff, let them know your name and how you like your drink. You will be surprised by how soon you become a recognized ‘regular’ and your order is made without you even asking. It may be an American brand - but this is a cozy, local and very south of England coffee shop. Go and make your own mind up.

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Passport467219 . 2020-07-09

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Visited here with a friend this morning. Fantastic service with a smile, great vegan options and, of course, good coffee!

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697tammin . 2020-01-19

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Just stopped for coffee & danish ........Lovely two girls served me Cara / Tony what a ray of sunshine on a dull wet morning - thanks girls ‘ F fabulous’

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LeeRansom . 2019-12-17

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As I have said before I visit this branch of Starbucks regularly with my family but today’s experience was simply awful. The tables were filthy and covered with dirty cups and plates which I understand if they are busy but they weren’t and one of the three members of staff working was leaning on a wall at the back of the counter texting on her phone. Our coffee wasn’t as ordered because the guy on the till didn’t bother to write our requests on the cup label. There was no brown sugar in the entire building which for a household name branded coffee shop is not expected or acceptable. Finally when the food arrived the plastic cutlery was filthy and pre-used. Come on Starbucks, your staff today were disgraceful and let your brand down badly. In an age where brand image is everything you can’t afford to employ such sub par people.

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mastertraveller46 . 2019-11-25

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Good location and facility with good meal options and easy passage to cruise port. Not close to water for visiting sites but very comfortable and modern accommodations.

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Paul K . 2019-11-04

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I haven't been to Starbucks in years, but my caffeine desire drove me here, and I wish it hadn't! My flat white coffee was appalling - I don't think I've tasted such bad coffee since Victoria Station in the 1980s. The long table I originally sat at looked clean, but when I leaned on it I could feel the stickiness of long-accumulated filth. Stay clear!

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Jeremyh . 2019-06-12

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I visit this branch of Starbucks almost every week with my wife, the service and Coffee are always excellent as they were today however I was made to feel extremely uncomfortable and embarrassed at the way the supposed new “Manageress” shouted at a staff member on the till. She was so unnecessarily rude to him and also snapped at another customer in the queue when he enquired why they needed to know his name. She seemed to be generally very stressed even though the place was nearly empty. Hopefully this was a one off but the atmosphere in there today was extremely poor, because this we finished our meal and left quickly rather than taking our time to relax and having a second cup of coffee. Sort it out please Starbucks if you ever read these reviews.

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mastertraveller46 . 2019-05-25

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Best coffee around. Staff and brilliant too! Pop in regularly and the coffee is always hot and taste great too.

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Cjm96x . 2019-02-23

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I have been a regular customer in this branch of Starbucks since it first opened after it’s conversion from a Little Chef and I can honestly say that it is one of the best Coffee shops around. The service has always been excellent, the Coffee...

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mastertraveller46 . 2019-02-14

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Your employee ‘Phil’ either needs the sack or a personality transplant. Multiple times have I visited this Starbucks and recently have encountered luke-warm cappuccino’s. When you’re paying an arm and a leg for your coffee, you’d expect it to be hot. Please teach your staff...

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supertrooper3 . 2019-01-19

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Went to this one as opposed to my usual one in Hellingly and I loved it! Would recommend this branch for sure! The one in Hellingly is a mess - I sat there for an hour and there was dirty mugs left on dirty tables...

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secrettraveller123 . 2018-12-28

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I gave up on this store since it was so bad last time, it was filthy and run by bored kids who didn’t care. Today it was my only chance of a drink on route so I braved it. From the second I parked in...

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Be15tty . 2018-11-26

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I have been a regular here for years but i have notived a massive decline in cleanliness and staff with bad attitude. The staff here used to be amazing, friendly and fun but they have all now left and new staff have come in. There...

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Curious49406361095 . 2018-11-23

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Coffee was good, service was okay but the place is disgusting! We were there as they opened but the foors were filthy and the soft chairs were covered in hair - gross!

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Mrrichtea . 2018-10-07

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Me and my partner stopped off here after a long walk, the staff were polite and welcoming and our drinks were really refreshing! The lady that served us was really lovely! Vegan options are available too which is rare in mainstream coffee shops!

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Lauren M . 2018-09-09

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What a lovely little place to stop. We didn't stay to drink our drinks as we were heading out but definitely would have if needed. Stylish, modern, clean and very welcoming. The staff were friendly and I would highly recommend the Caramel Machiatto. My other...

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Gill C . 2018-08-11

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It was Starbucks. Hot, wet, sweet, milky coffee. Staff were friendly. Prices as expected. Service was quick for takeaway.

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Wanderingwonderings . 2018-06-23

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Good coffee to pop in with friends Also has a internet connection well known for people who are just passing by Great coffee and snacks Please do pop in

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594claub . 2018-04-09

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A large spacious coffee shop with an abundance of easy chars The coffee is good as was the sausage roll & the service & ambuance was also good Loads of parking & worth a visit

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lamptechonthenet . 2018-02-22

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I love this branch. Quite possibly one of the best Starbucks I have ever been in. Never fail to put a smile on my face and make me feel welcome. Special mention to Jade, Cara and Lara for their extra smiling faces, politeness and just...

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Georgia H . 2018-02-18

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Lovely staff. Very friendly. Jade, Cara, Georgia and Josh. All so helpful with drink recommendations etc. Always smiling and ask how you are. A credit to their manager. . We go here regularly and always find a nice atmosphere . Store clean too. Drinks nice

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Jayne0511 . 2018-02-16

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My Starbucks fan daughter spotted this whilst passing this week, so was obliged to go in. Found it very clean and the staff were friendly. Got takeaway drinks, so didn't stay. Would recommend though. A good find.

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Rachel_A_2602 . 2018-02-14

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Visit on a regular basis and always found who I believe is the manager to be very rude, regularly gets the order wrong and generally uninterested. Fortunately, he has good staff around him, if it wasn't for them, it would definitely be a place to...

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GELFP . 2018-02-01

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Needed to stop that was not planned because of terrible weather conditions and was not prepared for it but we need not have worried. The staff were understanding and sympathetic and enabled us to continue on our journey when the weather abated Very professional operation....

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George T . 2018-01-01

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Called in for a coffee as beside petrol station. As I often call into this Petrol station I notice the police use as a local coffee shop, at times 3/4 cars just sitting there, and are rather loud in side, rather off putting!. Nothing special.

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1WorldwideTraveller . 2017-12-13

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Went there at Christmas and was not impressed with the cool chocolate winter drinks...we moaned a bit, but the supervisor said the manager was off again...but that she couldn't help..so we left going back for a while....went back recently and it seems like little has...

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Ken W . 2017-04-20

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Called today for a coffee break with my wife. Coffee no problem what we expected. Very disappointed with the lack of respect shown, very loud music that full of static! Staff talking very loudly I would say just larking around. Won't call back to this...

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6mic66 . 2017-03-22

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According to website open till 7. Shut just after 6.... seems to be always closed when we want to drink coffee...

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Adam K . 2017-01-15

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Loud music, paper cups, disinterested staff, scruffy and really uninviting. Filled with the sort of people you would wish to avoid. I do not think that I am a snob but it's unpleasant and really naff!!!!

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John_the_Cat . 2016-12-25

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We love SBs the world over, and on the way back from Hailsham one Saturday we needed lifting to tried this roadside one for the first time. Actually found the place a bit messy with some of the tables not cleared and a bit of...

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peppermint . 2016-11-19

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This Starbucks is situated in a previous Little Chef restaurant behind a fuel garage on the 'Pevensey bypass' so is very hidden and the sign is hardly noticeable if coming from the Bexhill Area The staff there seemed to be friendly and efficient The car...

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badmintontim . 2016-11-13

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Somehow it managed to make rubbish frappuccino on more than one occasion even though it's suppose to have a standard recipe?? Work that one out. Loved it when it first opened but downhill ever since.

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PunkRoadkill . 2016-11-03

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OK its Starbucks, everything is quite straight forward yet in three visits I have never had my order prepared properly. I'm a fan of the Frapachinos, but they always end up leaving out some of the ingredients. I have had caramel missed, marshmallows missed, and...

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Roadietoady . 2016-10-28

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We visit this Starbucks regularly and always have great coffee and friendly staff . The only negative is its always so cold in there . Also there is some grass to the side of the building which could be made into a lovely seating area...

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979lisas979 . 2016-08-29

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Second time of visiting this branch of Starbucks. On both occasions the internet was down and I was unable to buy coffee with my Starbucks app. The staff were unhelpful and the store smelt a bit cheesy! Will not return and think this is bad...

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235Alan . 2016-08-26

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Nothing was too much trouble. Usually I have issues with my order when going to coffee places but they got it spot on and really friendly staff. The order was really tasty as well and seemed to be much better made than other Starbucks. Thank...

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brandonv902 . 2016-08-22

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A young service assistant pro-offered a solution to a dilemma, creating a fabulous drink and it tasted AMAZING..... It is such a proper Starbucks vibe, like ones back in NY....all it needs is a few extra hipsters checking their emails and maybe more fresh vegan...

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94brittney . 2016-08-20

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My children esp my daughter love starbucks and this is the nearest one to where we live so we also stop when passing or if I'm feeling really kind we ei just have a drive over. Staff are lovely and polite. Unfort yesterday there was...

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Amanda12450 . 2016-08-08

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Coffee and food good as you would expect from starbucks but the place was filthy. Looked like its not been cleaned in a very long time. Disgraceful.

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boddaeob . 2016-08-08

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This place has been open for some time now but I had a business meeting in their the other other morning as my first visit. What you'd expect, it was good coffee served by nice friendly staff. Most welcoming. 9/10

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PoorLittleGarf . 2016-07-03

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Its ok for a coffee the prices on the sandwiches are way too high and the toilets weren't exactly stpotless

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Supremecomander2012 . 2016-05-04

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Usual Starbucks fare, not busy but the service was slow beyond compare. Staff were too busy chatting to worry about serving customers.

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RobertFGCarter . 2016-03-31

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Visit here at least a couple of times a week now for work and meetings after looking a suitable place to stop off while working out on the road between Eastbourne and Hastings.

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Jamesproppartners . 2016-02-24

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This is just the usual Starbucks, the coffee is the quality you expect. It's not the busiest Starbucks because of it's secluded location but it's a good place for business meetings.

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Hampo1964 . 2015-12-20

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I am a big fan of Starbucks all over, love love love their coffee. however that is where my excitement ends. Im allergic to cheese and everything they offer to eat has cheese in it. I did ask for a chicken thing and asked her to take out the cheese, so she did it in front of me, when she removed the cheese there was a tiny cube (singular) of chicken and a drop of sauce in the centre the edges were dry and had no filling. It was awful.

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Fidelma F . 2015-11-11

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This place has gone downhill, staff were indifferent to their customers and every table was covered in dirt and crumbs. It wasn't busy so there was no excuse. Disappointing visit today.

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Eleighs . 2015-11-08

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It's a usual Starbucks cafe. The prices are a little on the expensive but the coffee's are nice. The staff are friendly and helpful.

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Hampo1964 . 2015-10-26

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Had to clear our own table despite not being busy. Floor needs sweeping and tables all needed cleaning and there's thick dust all over the window sills. Staff much friendlier at nearby Hellingly! Good coffee as always though.

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giwb44 . 2015-10-17

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Friendly staff very clean inside service with a smile good coffee will come back not long been open handy position

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Trina818 . 2015-05-15

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Not brilliant and not as good as the branch at Horsebridge. However the staff are polite and the coffee is always good. The seating is not so comfortable as some branches.

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Professor Y . 2015-04-28

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It's a Starbucks. It's new. Good wifi and often quiet so quick service. Friendly staff and good quality product. Just off the main service station and near enough the village attractions for a wander to.

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Dan C . 2015-01-27

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Just off the main road to Hastings. Great location, big carpark and a very large Starbucks-almost too big. Not much atmosphere, weak wi fi and the girl behind the counter(not one person in the place apart from me) managed to make me an earl grey tea instead of a normal one! She was either bored out of her mind or couldn't hear properly.

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fox555 . 2015-01-19

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This Starbucks does not compare with it´s partner at Hellingly. The staff serve you but there isn´t the friendliness and welcome that you receive at Hellingly. The machine is frequently on ´the blink´, so card holders lose out on their stars.

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Lindy S . 2014-12-22

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Ignore the opening times. Think they open when they feel like it. I even visited one day and the girl inside tried to hide from me as I approached the door. Shame this could do so well if run by enthusiastic staff.

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SuzieS318 . 2014-07-16

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Usual great Starbucks coffee (when they did finally open). Highly annoying a company the size of starbucks can't advertise the correct opening hours online resulting in a wasted trip and a hour wait in the carpark (sad but I do love my coffee and had nothing better to do)

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zwright . 2014-07-06

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The staff are friendly, helpful and great at supporting the community. Along with great coffee and snacks you won't be disappointed

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Marc-Hayley F . 2014-03-21

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Coffee and sandwiches are the usual over priced Starbucks fare

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Jimb012 . 2014-03-09

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Have been here a few times for coffee and a few grab and go its to eat. Great coffee and service. Friendly staff

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Marc-Hayley F . 2013-12-03

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Very friendly and helpful staff, lovely calm atmosphere, it has free wifi so its good if need to do some work or just update your Facebook status. The food all looks delicious and tasted amazing. I will definitely go back again soon.

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sianie89 . 2013-10-27

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