Based on 2.202 opinions finded in 3 websites
Based on 2.202 opinions finded in 3 websites
Opinions
Excellent food and service - as always! This is the best Stonehouse restaurant I have visited by far! Prices are good as well - even for drinks! Highly recommended!!
JOHN GROVES . 2024-11-05
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Stopped off for a carvery after flying and I wasn't disappointed be back in England, it was a really nice meal
Richard Crawshaw . 2024-11-01
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The staff are great food was fantaztic
Leah Burns . 2024-10-31
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We met with a large group of family and friends for Breakfast as we do most years. Non of us were made aware of changes requiring a log in to park. It is not usual practice here in rural Sussex. Failed to notice any signage as it was raining very hard. Received a £100 parking fine today. Despite a good breakfast this seems very harsh treatment of loyal customers and I shall not be recommending The Kings Arms to any local residents again.
james F . 2024-10-29
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Given table next to door and mantlepiece. Extremely uncomfortable! Food not up to standard. Staff not helpful, obvious neglect condiments wet.
Paul Lyons . 2024-10-28
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Delicious carvery ,served hot ,decent coffee ,what more could I have hoped for ,also very pleasant staff ,would highly reccomend.
joanna webb . 2024-10-26
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Best carvery in East Sussex ! Oh yeah......and their cookie sundaes are out of this world as well 👍😋
SuperWallyLlama . 2024-10-25
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Best carvery I've ever had. Is a 25min drive from home, but we will definitely be back regardless.
Tania Maplesden . 2024-10-22
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Great carvery and the breakfast is delicious. Have been many times and never had a bad experience
Ruth Dallen . 2024-10-21
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Very friendly, Lovely food and a lovely atmosphere.
KAY LIVETT . 2024-10-20
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Horrendous carvery made me feel rough flys all over the grub
Harry Payne . 2024-10-19
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We as a family appreciate nice food at a wallet friendly price, staff are polite and welcoming
Ryan . 2024-10-14
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Went for the calvary , however. There was a dirty looking lady rummaging through the roasties for 5 minutes. Obviously trying to find some her teeth could get through. Safe to say I decided to not eat there.
Liquid Stone . 2024-10-08
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I visited here for the first time after it been recommended the roast by a few friends, I cannot fault the food it was presented well, the man on the carvery was great and it all tasted delicious. Unfortunately the customer service was terrible, we arrived 10 minutes early was told to get a drink at the bar, the lady who served us definitely cannot like working there she was miserable had no people skills. No one had asked if we had eaten there before so I ended up asking the table next to us where to order our food. As I said the food was great, we ate our food and went, we was never meal checked or acknowledged. Such a shame about staff but amazing food.
miss_starr . 2024-10-07
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Pizza was ok. Nothing to write home about
Vishal Chohan . 2024-10-03
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Apart from cramming 8 people around what was clearly a 6 person table, everything was great. Food was good, service was good but the elbow wars and parking situiation were not good.
Josh Mole . 2024-09-30
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Haven't been for a long time. Met with daughter both parked in car park as we used to in the past when we used to come for the carvery. Had a drink and left. Have both just recieved a £100fine. Absolutely ridiculous! Upon looking into why, found out that we were now required to scan some sort of app to park. Didn't even notice any signs (although we now know they are there) just didn't even occur to us about this. If there is no payment required for parking why on earth have we got fines. We had a drink and as there are photos of our cars I'm sure cctv will show us entering and leaving the place. So absolutely no need for this at all. At the very least bar staff should advise all customers of this. Will not be returning and certainly will not recommend. Disgraceful.
Tracy L . 2024-09-26
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Had a lovely lunch here today the staff were helpful and happy and the food was great fresh and hot and served with a smile, it's very good value for money and has a large car park so makes it a less stressful visit.
Roger B . 2024-09-26
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Amazing food and brilliant staff highly recommend a visit, the bar staff are prompt and the food arrived quickly, playpark for the kids and a large car park
Jade W . 2024-09-24
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Great venue with lovely staff and food, prompt service from the bar and food arrived quickly, good size car park and a play park for the kids was great
J-Louise Ann . 2024-09-24
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Booked online and went for carvery. Excellent service and food. Prices are quite reasonable. Staff very friendly.
Ian Winchester . 2024-09-23
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Service very slow and not particularly welcoming. Meat portions you could see day light through. Roast potatoes very small and not many left.
Wayne Cull . 2024-09-21
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Very acceptable food at a very acceptable price! Really reasonable drinks prices too. Went today and was surprised to see it so quiet, I know the weather is pretty inhospitable but considering the time of year (15th December) we were expecting a crowd. They need and deserve your business.
Dave Cox . 2024-09-16
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Food was great however we had several issues that took a while to resolve - tried to order on app and got to payment / checkout and couldn’t get to actually pay - went to bar and ordered and was you’d that 25% off voucher wouldn’t work as I had already tried to use it on the app that didn’t work - after 10 mins barmaid got to a close figure by deducting the drinks - not quite 25% off £163 but at this point was close enough. Server at carvery didn’t know the pigs in blankets came with the works however he was really good and the food was quality. Waiting staff were really good and clearly ran off their feet but really good. I will advise people to come but not use the app as it isn’t reliable enough and really frustrating - think it needs looking into.
Michael Blandford . 2024-09-16
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Fantastic pub with great staff and wonderful food and drinks
Wilf Willard . 2024-09-14
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Having not been here before but having read good and bad reviews but heard verbally how good it was we thought we'd give it a go, vehicle registration in the restaurant is the future, we were met by a very rushed member of staff but she was very helpful on how to order food and drink, as we got there rather late in the evening she informed us that if we wanted the carvery we should hurry as the meat was running out, there was quite a variety on the menu, and reasonably priced, we got our tickets for the carvery and as there wasn't anyone there we got our food quickly, the chef was very friendly and asked what we wanted, there was quite a lot on my plate, the food was hot and tasty, flavoured gingerbread coffee finished off the meal nicely, The carvery was very reasonably priced at £8.99, the soft drinks though refreshing as they were but expensive for small bottles, but was expecting that as drink markups are always pricey, overall will recommend it to our family and friends.
Paul Wingrove . 2024-09-14
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What a great breakfast, staff are very polite and helpful the service was great .definitely recommend breakfast here... again a fantastic breakfast.
janet ling . 2024-09-14
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Good quick service and food is nice to what you would expect from a carvery. More variety of vegetables would be nice. Plenty of parking which is a definite plus.
John Pang . 2024-09-13
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Great venue, friendly staff, food was lovely, sizeable car park in a lovely location, the manager was helpful and very welcoming
mike watts . 2024-09-11
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Had an amazing meal here yesterday evening food was hot, fresh and the service was fantastic.
Kim Budinger . 2024-09-05
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Fantastic food and amazing service all for such an affordable price.
Panaceia EvolutionDCUO . 2024-09-05
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Nice place , but unfortunately, service miserable and food really poor..Really appreciate at the end of our awful dinner apology from the manager..but honestly I will never go back.
Chiara Rossi . 2024-09-03
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Good value and quality. Sunday lunchtime at 12.00 was a good time to visit.
John Mercer . 2024-09-02
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Unfortunately carvery was very disappointing this time... We don't live local and is long drive down for day trip at seaside...and we've had carvery here plenty of times over the years...however it appears 4.50 pm on a Tuesday after bank hol mon is not a good time to come it appeared! we was served small child portion..I checked child menu after at table..and yes this serving was cost and size of small child plate..! good job actually..as food wasn't up to standard...the roast potato's which on previous visits are gorgeous..this time was so hard under extreme heaters that I tried to open them up but hardly any soft potato inside..so couldn't eat them...only allowed 1 meat ..there was only beef or turkey small pieces left over from lunchtime it appeared...and it was such small amount served looked like size of 3 small slivers an inch wide ...it was out under heaters long time so was quite dry...the veg looked like been there all pm from lunchtime actually all of it must have been...when we left about 25 minutes ish later 5.20 ish...all new meats was brought out we had to pass the carvery serving area so witnessed all new 'evening' food being brought out....so in future we'll aim to get there for 5.30 pm...we'll give it 1 more go next time we're down for a day out...next time wel walk through to see food out on display before going to pay and book in...and wel check plate size need to ask for?..I was sure in past it was small/large then extra cost for extra portion.....it seemed to me plate sizes had been reduced re reduced portion size/profits/ child plate..when I queried with food server/carver...he said no this has always been sizes of plates! but we'd never eaten on such small plates before ! Maybe a carvery menu /cost at bar when paying at till could be more informative... I didnt think to take picture as didnt think to give feed back till driving home.....thought time of going could be informative to anyone thinking to go mid pm before evening food brought out... Sorry re feedback this time..but was sooo looking forward to lovely carvery as in past but was very disappointed this time ☹️ In response to your response we did book.....and we didn't get told plate sizes....we asked for small thinking that was a normal dinner plate as opposed to even larger plate(thought you used to have large round traditional and larger round plate )....I'd never seen the child plate in past as an adult option....which actually if that's what someone wants IS an excellent option...a lot of places won't sell an adult a child portion...so well done for that... I shall remember in future to check portion and look at food under heaters (which are tooo hot.. even serving spoons burn ur hands so I use a serviette to hold em) and will book later time.....thanks for response...and of course I will look forward to giving a better feedback next time 👍
Sue CD . 2024-08-30
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Amazing. My mother and I had your roast, the potatoes were amazing, lovely and crispy which I felt I had to instantly compliment on, because a usual carvery would always have large soft roast potatoes, well impressed. Both my mother and I were that impressed that I had to text family members to say how delicious the complete meal was. Plus due to the presentation of the puddings, I also had to stuff your lovely hot chocolate fudge cake. Staff were all organised and polite.
Lisa Stocker . 2024-08-29
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Been here ages and haven't even gotten my food yet
Meelie w-m . 2024-08-20
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Carvery: turkey was hard and inedible, vegetables tasteless and overcooked. Would not go back
paul m . 2024-08-20
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Went had a lovley Roast dinner it was lovley and pudding was perfect thanks Pete and team
Sarah Gough . 2024-08-17
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Lovely pub, really enjoyed coming here with the family. Great food choices and options. Lovely staff and they couldn’t be more accommodating. Thanks for a great meal!
Grace Aitchison . 2024-08-15
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Came in for a lovely lunch on Monday . Good service good food, always good service
Lauren . 2024-08-14
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Had a wonderful meal with my partner today. We took advantage of the set menu to save some penny's and it was well worth it. The food was lovely and we left full.
Jade Thomas . 2024-08-14
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The food never disappoints. Always nice and hot and delicious. The staff are always friendly and helpful
katherine watts . 2024-08-08
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Visited on a Tuesday which was a result as all pizzas were 50% off! We were served by Peter who was polite friendly, professional and obviously enjoyed working with the general public, a credit to the company.(5 stars!!) All other staff were very welcoming and accommodating as well. Food was lovely and very filling. Atmosphere was relaxed and not rushed in any way. All in all a great lunchtime experience that I would highly recommend.
Tim Veal . 2024-08-06
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All the staff were very friendly and happy in their work. The guy on the carvery was exceptional . Also the guy clearing tables was very efficient and not intrusive.
Deborah Lewis . 2024-08-05
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Found while looking for carvery. food was amazing and the staff were very friendly and helpful. We had a guest with us that is a wheelchair user and was so considerate towards her needs.
Jason Cavanagh . 2024-08-04
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Food has gone downhill since my last visit. My grandson's pizza was ok but my cheeseburger was vile: Two thick slabs of cheap grey, unidentifiable meat, I can only assume was beef. I've had better from roadside burger vans! Decent bun but far too much cheese and the grease from the burgers rendered the whole thing pretty much inedible. Fast service but ruined by other customers and staff disagreeing loudly. Not fun with a 4 year old tbh! Won't be back, which is a shame as I've always enjoyed previous visits.
Lynne Wilkinson . 2024-08-02
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Staff are so so lovely!! Food is great as well, definitely recommend.
ruby neighbour . 2024-08-01
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Breakfast was so yummy one of the best I have had Staff was lovely friendly and welcoming overall 10/10
Ellie Alexander . 2024-08-01
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Good value food during day time weekdays, with set course special prices. Freshly made pizza, ice cream parlour with unlimited visits. Main feature is the carvery, single serving of meat (three choices) for small carvery, with as much as you'd like potatoes, vegetables, etc. or 'traditional' carvery where you pick and mix your meat. Drinks are excellent value, being slightly below average costs. Pleasant outdoor seating, and a public play park + field a stone throw away (not part of the pub). Ample parking with disabled parking and entrance at the rear. Don't forget to register your car inside to make sure you don't get a ticket!
Dave Pickering . 2024-07-30
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Had one of the best burgers ever the dirty clucker then went large with a quarter pounder for good measure. Wow!
Harvey Wells . 2024-07-29
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An older lady working there on the meet and greet part, was extremely rude and obnoxious. So much so that we took our reservation out to the garden as to not be in her eyesight. On the reverse the man who serves the carvery was joyful and helpful. Shame all can’t be like him.
k0h69 . 2024-07-29
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Visited today for Sunday carvery, waited in queue to order drinks and food, was totally ignored by the woman serving behind counter, she didn’t acknowledge us at all, she was chatting to her colleague who also was happy to chat and ignore customers. The man serving on the carvery was extremely helpful and polite, shame they don’t take after him.
Diane Rann . 2024-07-28
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We go quite regularly & always have a good welcome. It is lovely break from cooking and washing up
Sheila Searcy . 2024-07-26
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Really enjoyed visiting for breakfast. We were greeted by Peter Rabbit, who was very cheerful, polite & gave attention to detail. The chef (sorry but didn’t get his name) was also very cheerful & polite. The food was extremely nice too! Looking forward to returning again soon.
Robert Paine . 2024-07-25
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Went into the ninfield arms for a family dinner the other day and was lovely the young lady fallon behind the bar was so welcoming and friendly she couldn’t of done anything more to make us feel so welcome!
Emma Butler . 2024-07-24
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We went for a family meal recently. Had a young lady called Fallon who dealt with us. She was extremely helpful, accommodating and great customer service. Had a lovely meal and good time .
Claire bridgeland . 2024-07-24
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We go to the King's Arms fairly often and usually come away having enjoyed our meal. This time, the only slight complaint was that the roast potatoes were a little hard - not too much of a problem as we all have our own teeth! However, we all noticed that it is starting to get that unclean smell when the carpets have had one too many spillages on them. And I do agree with one of the previous reviewers who said the whole place could do with a refresh. The disabled toilet leaves a bit to be desired, too. I hope it happens soon as it will probably motivate the staff. On the whole, they are always polite, especially the young man, who I can only identify as having a lovely Yorkshire or Lancashire accent - he's always very nice and helpful. Come on, Stonehouse, look after your property and your hard-working staff!
Liane Baker . 2024-07-24
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Went here for breakfast, the eggs had sat there for long time. The staff seems to ignore the holding time for the eggs and staff are unfriendly .
Christine H . 2024-07-19
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Love it think it’s amazing place everyone that works there are amazing and foods perfect 🤩
Louise’s Neves . 2024-07-17
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Great food at really good prices and nice atmosphere and kids meals are good value too.
Jude Austin . 2024-07-16
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2 visits around 1pm no carvery meat left at all
Brian Platts . 2024-07-15
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Great food great staff. Look forward to me next visit
Fallon Scott . 2024-07-15
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Fabulous staff excellent service good food value for money, lots of veg and meat choice, really enjoyed my meal. Staff always polite and helpful. Would recommend a visit. Looking forward to next visit
Lynda Scott . 2024-07-14
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Staff were very polite and good with my child. However the carvery food was not the best.
Danielle Duncan . 2024-07-14
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Took my dad here for Christmas dinner and it was lovely 100% recommend! Staff are very nice and food was incredible!
Madisyn Boardman . 2024-07-14
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Fabulous dessert and great service as always! Will be returning!
Holly Scott . 2024-07-14
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We went there for a carvery lunch and the food was OK. The staff seems like they don’t give a damn about this place, very poor service.
Charlie Heng . 2024-07-13
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We are French and we came to eat here for a birthday. I absolutely do not recommend burgers with minced steak in them because it is not good at all. I couldn't eat it halfway. In addition, many meals on the menu were not available, nor was it possible to get coffee. Basically, we don’t eat here in the end 😂
Olga Dardilhac . 2024-07-11
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I much prefer to order online (even in-restaurant, it saves waiting in queues) and the booking system via the Stonehouse app was really easy to do so. Staff brought over the paper carvery tickets and overall was a lovely evening
Em (falmerblood) . 2024-07-07
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Best carvery around lovely staff
Tasha Prince . 2024-07-07
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went in on Sunday on the off chance, were told that there were no places left and there was a massive group coming in in the next 10 mins, I asked if we could have a drink at the bar and wait for a table and was told no point your not going to get seated if you haven't booked. Went outside and booked a table In 30mins online, came back in, another girl was there she said that's fine, your booked table isn't ready but I can seat you somewhere else, she and the gym serving the carvery were lovely but most of the staff are rude with a don't care attitude.
sandra . 2024-07-07
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Fantastic evening, food was excellent, service was also top notch, staff were happy and nothing was too much for them. will definitely be coming back and recommending to my friends.
Simon Harris . 2024-07-05
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Loved the carvery! Good size portion of meat from the carver, and all sides on the carvery deck were plentiful and looked really fresh. Nice clean restaurant. Would recommend.
David Kidd . 2024-07-04
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The staff were unfriendly and the food was just okay. Hopefully they will get trained properly on serving customers!
Lisa . 2024-07-02
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Carvery . What terrible food , only surpassed by the very poor attitude of the manageress/shift supervisor . Really poorly cut meat with only a miniscule portion of beef , when I asked the chef for a better slice he said , he only do what he could with the meat he had! very reassuring . I said it was only good for my dog , see picture . I asked for a cocktail sausage for my 12 year old as he was only having ham and was told it would be £1.49 extra! When I told the manageress I would be making a complaint , she said that`s fine , I pointed out it wasn`t fine , she said you don`t have to eat the food you can always leave ! having just spent £50 , with no offer of a refund or anything in fact and even though they didn`t even have gravy , we ate half our food and left . The food and the service ruined what should have been a pleasant family meal . DON`T WASTE YOUR MONEY OR TIME HERE!
Hugh Hegarty . 2024-06-28
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A warm welcome when I arrived & the carvery was up to standard & a very good experience all round
Graham White . 2024-06-25
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Food wasn't great at all. We had flying ants crawling up the table. Altogether not very nice at all. Will not be returning
Steve Deverson . 2024-06-25
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We Went to the Toby Carvery in Eastbourne and when we got there we were turned away as we hadn't prebooked .There was loads of tables free as well. We then decided to go back to The kings arms and was delighted we made this choice, as the staff are nice and friendly, and the carvery was delicious, with good portions . Roast potatoes were excellent . Big thumbs up 👍
Malcolm Lee . 2024-06-23
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Good food for the money. I had a carvery and chocolate brownie. Peter was a helpful and efficient server. A good choice for pub grub and a chat with friends. Handy parking
Denise Manning . 2024-06-20
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Our local group came here for lunch today and had a lovely time. Our server/ waiter Peter was 'the icing on the cake'. So very kind, helpful and thoughtful in fact, nothing was too much trouble. A real asset for any employer. We'll be back...
Fiona Hindle . 2024-06-20
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Good value for money. Go early as fills up fast over lunch and they charge more on Sundays. Update 160624. Really nice visit today for fathers day. Great carvery and a really nice, friendly staff with a great family friendly, relaxed atmosphere. Quite expensive but good quality carvery.
Andrew Winchester . 2024-06-16
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Great pub, witb great food and service, Fallon and Rob very happy and welcoming, fantastic service from both! Would come again.
Louis Walker . 2024-06-15
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Sorry but we have been here lots of times and today was not a good experience.We walked in and was greeted with a smile from the lady at the bar and she said if it hasnt a reserve sign we could sit where we liked .Found ourselves a table and it slowly went downhill.As I was sitting there I noticed how grubby the skirting and window sills looked, we were sat by the window what an outlook that was peeling paint above the window walls need a good paint and a large crack down the side of the window . And it gets better look out the window to cobwebs all over and a planter with no flowers in it just weeds. Eventually brought the starters out they were quite a while and there was only 4 tables being used so they weren't rushed off their feet. Now I know it might not be where the staff want to be, but a smile or did you enjoy your meal might have been nice . Also if you wanted a carvery even though it was lunchtime you would be lucky. The meat was cooking and wouldn't be out till 3 think it eventually came out at nearly 4. Abandoned that idea. Went for burgers which were nice but again came to the table said which was which and walked off I asked for mayonaise. And was told its up there in a pot at the gravy station, I looked at the person I was with and said I take it I'm getting it then, the person i was with went and got it and said that's it 1 bottle had about a dessert spoonful in and that was it no others, and 1 ketchup bottle. After our meal the girl came back and said can I take your plates.To which I replied yes I said thank you. No acknowledgement or did you enjoy your meal nothing. Quite shocked haven't been for a while and I can see why it wasn't busy it use to be packed everytime we went. The tables were clean the carpet was hoovered but the decor is grubby and needs an update and the windowsills need a good wipe thick with bits and dust very disappointed. Do have a few pictures couldn't take a picture of the brown wood windowsills that were bad as people were sitting eating there meal.
Donna Swann . 2024-06-13
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It's great if you have children or grandchildren. If it's just two of you, it's noisy full of children enjoying themselves . So if you're a grumpy git who just about tolerates children when they are quiet it won't be for you during the day.. I've not been in the evening though
cule tulo . 2024-06-12
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Decent food, excellent service by this lovely gentleman named Peter. He checked in on us a few times, made sure we’re well looked after.
Mush . 2024-06-10
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We came in and had a lovely meal on Sunday, the beautful Maisy was a great server and made the whole experince great ! We will be back
Lilly-Rose Baldock . 2024-06-10
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Staff were really helpful and friendly. Food was amazing and good value. Highly recommend.
Carole Budinger . 2024-06-08
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Carvery food wasn't fresh..cabbage looked like it'd been under the heat lamps all day it was so dried up...burnt roast potatoes in (amongst occasional a very few ok ones) that also liked like they'd been there ages..
paula borthwick . 2024-06-05
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A great breakfast for the price. All you can eat, go back for more. My only reservation concerned the fried eggs which were a bit umm. Presumably I could have asked for fresh one's to be cooked, but we were a little late in arriving. Refillable tea and coffee. Great staff who looked after us.
Richard Hook . 2024-06-01
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Good pizzas (made in house) but other food was average but then again it's not expensive so you get what you paid for.
Malcolm YM Lau . 2024-05-29
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Peter was a great laugh and provided such a great service! Thanks so much for making our experience memorable at the kings arms. So cheap and cheerful we had a great work meeting here. Highly recommend.
sophie wilson . 2024-05-29
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Great place, staff are fab, friendly and polite, the food was really good, had the carvery, with speedy service, will definitely be going back. Just a shame there is no soft drinks refill option as without this option it makes the drinks far too pricey if you have more than one.
Neil Brooks . 2024-05-28
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Very terrible takeaway boxes. One meat the dryest and saltiest gammon I have ever tasted. Literally I couldn't swallow it. Extremely small portions and absolutely no way I will ever go here again. Do yourself a favour if you want a nice meal avoid this place and inedible food.
Kateryna . 2024-05-24
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Really friendly and helpful staff on the bar, carvery and tables. Food was really tasty and generous portions. Keep coming back beats everywhere else 🏆 can't recommend this place enough it's excellent. Great atmosphere too , nice and relaxed 😃 Still coming here and still great value great food great atmosphere really nice place , always great to visit. Recently visited and still top notch food ⭐⭐⭐⭐⭐
Mark Rhodes (MoEpDa) . 2024-05-22
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Great service great food will be back
Craig's cabin . 2024-05-19
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Cheerful and helpful staff, however, after eating the carvery with 6 family members, 4 of us developed sickness the following day, looked like the meat had been hanging around at room temperature too long, sorry but we won't be back
Deirdre Piper . 2024-05-18
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Completely letdown with the food Meats - dried and hard Veg & potatoes - not fresh Sundaes - empty from the bottom, topped up with large amounts of cream. And that cost over £5. Better off to McDonald's for ice cream 🍨 🍦 Overall, I felt like I paid to eat leftovers food. Not sure do I want to go back again
Katherine Tsang . 2024-05-17
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Excellent superb value roast meal. Food tasyed freshly cooked. Do 't knw how you manage at the price (£5 special offer). We regularly use the Stonehouse near where we live Lee-o -Solent
Paul Tomlinson . 2024-05-17
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Very fast and friendly service carvery is very hoodnin priced and tastes lively will definitely come back again and recommend to families.
DS Faide . 2024-05-15
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Great place, delicious carvery, a good choice, very reasonable (especially with the vouchers). Great efficient service too. Definitely recommend & definitely return.
Daphne Batehup . 2024-05-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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