Squires Restaurant at Bridgewood Manor in Tonbridge and Malling

Food wervice incredibly slow. Beer was £8 a pint which for such a slow fiood service was awful. We cancelled after 50 minutes.

We arrived at the restaurant which is very dull and no ambiance at all. The chairs are in need of a clean and are stained, when I sat in one of the cushioned seats I fell down a lot further than expected and swapped my chair with another as I was so low. After ordering the food took a very long time to arrive, even though the restaurant was not busy at all. One of the starters were nachos which had obviously been sitting in the kitchen a length of time before being served as all the cheese had dried and gone cold and the nachos were just one big lump unable to seperate them as they’d been stuck together with the dried cheese. When the mains came out I asked for steak with garlic butter. It came with 2 lumps of garlic butter on, however as the steak was barely lukewarm the butter didn’t melt and I had to spread it over the steak. Steak was presented with a small amount of greenery, no tomato or anything else. Presentation in the whole was poor and not what you would expect from a 4 star hotel. When we finished our meal we were told we couldn’t order dessert as the kitchen had closed but they could do us ice cream. We declined. Paid and went for drinks at the bar. I had a tea, when putting milk and sugar in I asked for some white sugar, sorry was the response, we don’t have any white sugar. Well I’ll just leave it there it needless to say we won’t be returning.

The chef needs shacking up as poor service of updating trays no porridge or eggs had to wait ages for eggs so I didn't bother having any

Ordered chicken and chips. Was warned it would take 30 mins which was fine as I thought it would be lovingly cooked and presented in that time. It took 50 mins and was very average, tough, and definitely not cooked slowly. I like the hotel but will NEVER eat here again. Food: 2/5 | Service: 2/5 | Atmosphere: 1/5

Ordered chicken and chips. Was warned it would take 30 mins which was fine as I thought it would be lovingly cooked and presented in that time. It took 50 mins and was very average, tough, and definitely not cooked slowly. I like the hotel but will NEVER eat here again.

We came for lunch and had a Carvery this is our opinion and the table next to us also agreed , the beef was raw ,red and blooded in the middle the roast potatoes was under cooked and hard , the gravy was thin and tasteless the apple pie was bland , and the soup wasn’t seasoned we didn’t enjoy our meal at all the best thing was the bread rolls , the food need improvement we wont be coming here again

I came here for a spa experience which included a meal. The whole experience has left me repulsed. The food was vile. I ordered fish cakes and it had more salt on it than most of the Atlantic Ocean with no exaggeration. I was offered a chicken sandwich after complaining which was two pieces of stale bread with ice cold chicken and lots of mayo slapped on for good measure topped with floppy lettuce. To make matters worse the restaurant was filthy. All the chairs were dirty. I noticed that my trousers were wet after standing up. Upon checking my chair it was wet. Upon smelling my chair to investigate why it was wet I discovered it was urine. This is very disgusting and not at all acceptable. Avoid this place like the plague.

We had a Sunday Carvery there yesterday the staff are brilliant no complaints there ,but the roast potatoes were undercooked and had no colour the veg was the same my roasted veg had no taste and were undercooked the beef was tough and not much choice wouldn’t go again.

We haven't been here since before the first lockdown but was told they have revamped their restaurant and menu so we gave it a go... and we're so glad we did! The food is 4* and so is the service. The main menu looked tasty but we went with the added menu and the stuffed chicken was the best chicken we've ever eaten! Tart starters were lovely, as were the panna cotta (recommended by one of the servers Katie) & crumble, but the chicken was our favourite. The young staff were lovely too- Ben and Lucia were polite and efficient throughout. We are local and will return!

We used to come to this restaurant regularly. It was good food and a lovely ambience. Sadly neither is now true. My husband and I had booked for the restaurant, only to find we were placed slap bang in the middle of a coach party who had all arrived shortly before we did. The coach party were of course enjoying themselves with loud laughter - and were very "dressed down" -- as of course is often the case with coach parties. My husband and I felt totally overdressed. We had to wait half an hour for our starter - after my husband pointed out we were still waiting. We also had to ask for rolls, as they had not offered us any when we arrived. I'd like to say when the food arrived it was worth the wait - it wasn't. I had the pate - it was no more than ok. My husband's Caesar salad too ok. Then he had a pie and I had a steak with chips - no vegetables came with it, I had to order and pay for vegetables to go with it. I was not given a steak knife and tried to cut the steak with the cutlery provided - in vain, my husband had to track down a waiter to ask for a steak knife. However, as the steak was as tough as old boots, it only marginally helped. The chips were ok - but I expected better in a restaurant that describes itself as "one of the best restaurants in Chatham ". I had to leave half of my steak and chips, the steak was close to inedible. We gave up on desserts. When my husband pointed out to staff that we had not had a good experience, he was told that the restaurant has coach parties most days so it is always busy. If he had been warned when he booked that we were booking at the same time as a large coach party, we could have decided whether or not to go ahead with the booking - although to be honest, the food was so mediocre that there is nothing that would tempt me to return. So ambience nil, food probably 1 out of 10, and general experience poor. Such a shame, this used to be a very nice restaurant.

A dampener on a lovely spa day. Filled out a preorder form for our lunch at 9.30. 42 minutes late for a Chicken sandwich!! Yes a sandwich where they had to butter two slices of bread, put ready cooked chicken between the slices, open a bag of crisps and put some salad with sauce on a plate. Complained to a manager (we are not usually people to complain) and the manager offered to take the food away!! Finally offered a drink to go with our lunch as we had already brought and drunk two rounds to go with said lunch.

Rooms are an ok size for about 50 -75 people seated. Food was not great - it can be eaten but nothing wow about it. Bar placed in the rooms were basically dysfunctional with a bottle of wine going for £28. The bartenders allocated to our dinner party of 45 couldn't mix a drink to save their lives.the servers were neat, not coordianted but neat. The main bar though had an young black woman and she was on point with the baby guiness shots! Made our night! These 3 stars are for you hunnai! I think if they would allow you to bring your own caterer and bartender then the place itself is lovely. Here's another star for location atmosphere!

Had a very nice lunch there as usual, plenty of choice and good service , even though it was very busy we did not have to wait long , and the staff were very attentive . Only thing that I would like to see is the bill bought to the table as queuing up across the entrance is a bit poor

Went for Sunday lunch All you can eat £17.90. You can have Soup Seafood, continental cold meats, pata Sunday roast beef, gammon, Turkey or tuna. All the trimmings. Dessert Fruit crumble, peacan pie, egg tart, cheesecake and cheese and crackers. Everything was delicious Lovely resturant

Overpriced below average food. Disappointed as I reviewed their menu before I booked and thought it sounded tempting and tasty.

I am currently sat in their restaurant of which the service is horrific 🙄 I have stayed here many times before and usually enjoyed but the service has slipped!!! I'm currently sat here listening to "I like to move it move it" by the Out here brothers (clubbing music & I do miss the 90:s however) I've ordered a wine that has taken 15 minutes to get to me 🙄🍷 I was at the bar earlier doing some paper work and all I could here was the three barmaids giggling at each other and when I went to order a drink was stood waiting for 5 minutes! I'm not one to usually write bad reports but this place needs to change quickly!!!

I loved the smoked salmon but the prawns were a bit tasteless, good choice of desserts but the coffee was Starbucks which wasn't so good. The bar staff were slow and inexperienced and the drinks expensive

Bridgewood is really helpful when planning your event and have attention to detail to make it special. The food was top quality and we have some picky members. First class service. Recommend! Many of our members also stayed over so they could drink and didn't have to drive home.

We booked this as a treat for an elderly couple of friends and they loved it. The food was excellent (all of the dishes we tried) and the staff were excellent (Tracey, in particular was really helpful and friendly). We look forward to our next visit.

A last minute choice to eat at Squires but a very good one! Tracey our waitress was simply fantastic and a very good sport too. Really made our evening enjoyable. The food was excellent too. Highly recommended on all counts.

The service we received when attending dinner at Squires was amazing. Tracey went above and beyond what anyone expected. We each ordered different things and customised each item resulting in a custom order dinner for 5; we may as well have not had a menu! Tracey ensured that all of our orders were correct and that we were served promptly and with a winning smile. She even went as far as to help us with booking some more services during our stay! The food was delicious and the portions were generous. Very much worth the experience!

We worked Tracey, our waitress, really hard during our meal. It felt like every person at the table had some foible or another, but she didn't flinch. She was happy to deal with every small thing. When the food arrived, it did not disappoint. Beautifully presented, excellent quality food, in quantities to satisfy our most hungry party member. A great range of choice, for dinner and for breakfast...highly recommending waffles with cinnamon sugar..a new favourite for me. Can't wait to go again.

We booked a Sunday carvery lunch. We were shown to our table and requested water rather than wine. The jug was slapped down on the table and that was it. Five minutes later the drinks waiter arrived to take our order and he didn't know what Bitter Lemon was.....a little more training maybe. We requested glasses for our water. Throughout all this time, waiting staff were standing around talking but no-one e explained the self service system to us. Cutlery was sadly lacking too. The food was appetizing and tasty with a good choice of salads, meats and vegetables. There were four desserts and a pudding. The plates were cleared by a young lady who made no effort to engage with us. We sat around waiting for the bill and eventually gave up and went to the podium....more problems here so eventually escaped. While the food was pleasant enough I would not recommend this venue for a special occasion.

Following a meeting involving colleagues from Holland, Belgium and France we had booked a meal at Squires restaurant for approximately 20 people. The organiser had to sign a document guaranteeing full payment in the event of any no-shows, fair enough. We sat down at around 7:00 pm, I got my starter around one hour later, not the high quality fishcake described, rather something that looked de-frosted. This was followed by a shot glass of sorbet 20 mins later, then nothing for a further hour. Following complaints we were assured that the main courses were "on the pass" and would be out immediately, we then sat and watched while they served other tables that had arrived significantly after ours. I left at about 10:00 pm before the main course was served as I couldn't wait any longer. the next day I was told that all the main courses were of a very poor standard, and that most people left before the dessert.

I paid just short of £80 per person for lunch on Christmas Day here and it was awful. Not worth the money, would have been better value at the Harvester, but the way the menu and brochure was portrayed I thought this would special. It wasn't. Food was running out and cold, nothing was replaced unless you asked several times. No taste and I was so very disappointed. I did lodge a complaint afterwards and nothing was done, just lip service, no sort of compensation was offered. The email I received back from Guy was full of spelling mistakes and not even coherent. I would no go there again.

We recently visited the Squires Bar at the Bridgewood Manor hotel and found the staff very polite and friendly. They really looked after us and made sure we had a good time. The atmosphere in the bar is very relaxed and we will definitely go back for another visit. Lee and Christine, Chatham, Kent.

Here on business and ate in the restaurant as I usually do. Nice choice of food on the menu and beautifully presented. Flavoursome and good quality. Service from Katie, Andy, Jack and Abbie good too. Attentive but not over fussy and polite and friendly without overdoing it. Preferred place to stay now when in this location

We ate at this restaurant during our 1 night stay at the hotel. Our 3 course evening meal was excellent - presented beautifully & very tasty. Staff were very friendly, polite, helpful & nothing was too much trouble. Breakfast the following morning was very good with cereals, porridge, pastries & hot breakfast foods bacon,eggs,mushrooms to name just a few. Very good service & staff very friendly. Would definitely recommend & we hope to go back soon.

We weren’t sure what to expect when our friends suggested Squires as we thought there might be noise from the Christmas party revellers but we were very pleasantly surprised. The parties were in a separate area and we were able to enjoy really good service from Abbie and her colleagues - they were friendly and attentive without being intrusive. The menu was varied without being overwhelming and the food was well presented and delicious. The environment is great for conversation and while the decor is a little dated it isn’t shabby.

We did wait a bit, but our Waiter Jack, kept us replenished with some Olives and Crisps. Could not fault the service here, the kitchen may need another Chef on nights like this, but Jack, bless you, you were amazing, well done

We had dinner included as part of our spa package. We were pleased with the selection to choose from. The waiting staff in particular Morgan and Amy were so good and really looked after us a real asset to the restaurant.

Me and my friend visited the Bridgewood Manor to have afternoon tea. She had booked this as a treat . The service was a little slow but the manager apologised and she said they were short staffed in the kitchen. Anyway we enjoyed our tea and sandwiches. After we had our afternoon tea we popped along to the reception as we wanted to enquire about booking a Xmas meal at the beginning of December for a group of 10 of us.

We decided to have a meal in the Hotel Restaurant . I was expecting it to be expensive but the quality of the food was poor for the money paid . The Wine list is exorbitant . We both the ordered Duck , I think it must have died of old age it was that tough . Would not dine again . The staff did not seem that well trained compared to the Hotel staff

Staff went above and beyond to help us have a great meal with changes to the menu with no bother at all :)

Our waitress Charlotte could not of been more helpful or friendly, she is a real credit to your restaurant.

We stopped for four nights. Food was good but service was below par due to inexperience and poor training. Hotel needs to up their standards.

Tuvimos dos cenas y dos desayunos durante una estancia de fin de semana.

Tried the carvery for the first time a few weeks ago and was delighted with it. The food was excellent, plenty of choice of starters and desserts and the main course was a choice of three roast meats, turkey, beef and gammon, all cooked to perfection. The Chef Don Ashan was very pleasant, as were all the staff. Have been back again since and received the same excellent service and the meal was first class. Loved it so much that we have booked a family meal on Christmas day! The restaurant is light and airy and beautifully laid out and you help yourself to whatever food you want. Would thoroughly recommend.

I cannot believe how dull and uninteresting the food was for our special occasion. And the Kitchen were given ample time to prepare it : 2 hours [ one hour waiting for Soup, which was quite a good Soup ; another hour waiting for awful "main" course ]. Crisis in the Kitchen there might have been that evening - but why no apology ? Why did I have to draw attention to the wait? Surely the Waiter should know we were waiting? And why no Inspector of food before it got as far as our table? An Inspector would have thrown out a bit of unappetizing steamed fish on a bed of dry peas- ungraced by cheese sauce or mushroom sauce or onion sauce. My companions' main courses were no more edible: Nouvelle Cuisine done badly. Better to revert to good wholesome food traditionally presented with plentiful dishes of fresh vegetables for the Table to serve out between the 6 of us. On the other hand, the slim desserts were satisfactory as far as they went, Latterly , staff did appear to wish us Happy Birthday & to take a photograph - but this was 6 times a ridiculous, stratospheric, £28 completely down the drain. 3 hours later.

We had set meals each night with range of dishes to chose from all of which were excellent. No complaints on service or quality. Staff were excellent, specially Emma Thornton really helpful and friendly.

When to the Squires restaurant at the Bridgewood Manor hotel to celebrate our 30th Wedding anniversary. The food was excellent as well at the service both at in the restaurant and at the bar. Felt nice and special and would definitely recommend.

First time that we had been to the Bridgewood Manor for years, we went for Sunday Lunch and we were pleasantly surprised how good it was. The staff as well as the food was excellent, will definitely go again.

Business group dinner. Pleasant friendly staff, well presented food. Flavoursome. Would use this restaurant again for business and pleasure.

We've been to this restaurant before and heard from the staff about their March Taster Menu so we thought we'd give it a go and we're so glad we did. The bread board was first and the lovely waitress suggested we have the 2nd starter (mixed bean soup) straight away so we could dip our bread in the soup- great idea as they were both so yummy! The 2 main courses were hake and pheasant. We love fish so the hake was a winner but we have never tried pheasant and it was gorgeous! Such a surprise. Desserts were warm chocolate brownie with coconut ice cream (lovely combination) and a local cheese board- something for us both. The portions were not tiny and we left full and satisfied! The food here is always high quality and the staff are always so welcoming- Jack, Abbie, Imogen, Charlotte and Katie. All this for £29...And a cocktail each made by the bar supervisor Dylan!! Perfect Saturday night

Birthday treat Sunday lunch carvery.... second visit here, last was 18 months ago, couldn't fault then and much the same this time. Tiny criticism, veg was roasted not plain boiled which isn't to everyone's taste, and the broccoli was quite hard and not quite so pleasant, but everything else was very tasty and well presented. I always judge a carvery by its roasties, and these are delish... Choice of starters, roast meats and puddings plus cheese and biscuits if you can manage them. At £17.95 not bad for a yummy lunch in pleasant surroundings.

Excellent buffet, piping hot and constantly replenished. Comfortable setting, we also had afternoon tea on arrival on 31st December. Hopefully we will be able to go again this year.

We booked the lunch 4 weeks before we attended so it was very short notice the staff upon finding out we were getting married gave us a private room for our party of 7, although all the staff we met were polite the Christmas lunch sadly was average although I was too polite to ask my guests I could see by the fact that none of them commented upon how nice the food was. Probably would not take my family there to eat again.

Very disappointed with my "ribeye" steak. It looked more like a cheap cut of sirloin. It was, very, very tough and overcooked. Didn't bother sending it back as I was attending a work event and not paying, however, I would have normally complained. If I ask for rib-eye that's what I expect to get.

I recently ate here to celebrate the golden wedding anniversary of two friends. We were shown to our table and found that, unasked, the staff had decorated the table with small golden decorations. A kind and unexpected touch.We were given our menus and asked if we would like drinks and left to peruse the menu. There were about nine or ten choices for each course and my choice was the goats cheese salad which consisted of two large scoops of soft goats cheese with a large serving of mixed salad and was very good. This was followed by a main course which I chose rib eye steak and my friends chose the lamb. These were cooked to order and were perfectly cooked. They were served with grilled mushroom and tomato and a side of fries. As a desert we enjoyed treacle tart with ice-cream and a crème caramel. The portion size of the treacle tart was the only dish which I felt was overpriced. I know we are supposed to eat less sugar but I felt that £6-50 for a very small slice and a small scoop of ice-cream was exorbitant.The service by Jack and Morgan was excellent and by the end of the evening we were all having a good laugh together. We shall definitely return for another meal in the future.

The staff were very helpful and attentiveBuffet starters of soup salad and seafood and salad great selectionChoice of three meats selection of vegetables Desserts a good selection and choice of cheese and biscuits Would definitely return again great value for money

We were attending a training course. Leaving the room to go to buy a coffee we were charge the magnificent sum of £3.50. Yes, you did read that correctly... The coffee was made with skimmed milk, was without distinction other than lacking in flavour, and actually burned my tongue. The assistant, a young woman, was not however interested and didn't enquire further. So, we went drink less for the remainder of our day. NOT recommended.

We went to the Bridgewood Manor for my birthday and were served promptly with drinks and given the time to order our food. The waitresses and waiters that served us were great at answering our questions about the menu and the food was delivered to us quickly.. it was lovely food! I would definitely recommend this restaurant.

Food was ok, but very expensive for normal and ordinary food styles; still, some products where looking like re-warmed ones. I was not convinced by this - staff was helpful, but apparently chef was not the great one in day I was eating.

Stayed over as working close by, room was large and comfortable, lights rather dim for reading. A little dated but ok for the price generally for the room. I didn't enjoy the dinner however, basically prawn coctail and lamb shank which was presented in a very very sweet and nasty jus. The vegatables I added were priced extra. For the price I could have had two meals in a decent restaurant so felt a bit let down. Annoyingly the young and inexperienced waitresses asked me six or seven times if i was 'enjoying my meal' and 'is everything to your satisfaction sir'. After one IPA the tap ran dry too. Breakfast was fine and wide selection available. Check in reception and hotel staff were great and helpful, if the restaurant improves and tries to be a little less something it is not then highly recommended. Good car-parking and access.

Five of us went for a Sunday lunch. Easy car parking, plenty of places in the bar to meet for a drink beforehand. The dining room is spacious, has heavy, quality furniture and enough space between tables. Tasty, help-yourself starter. Traditional roasts with perfect veg for three of us and salmon cooked to order for our two non-meat eaters. Service was friendly but professional. Overall a great experience.

I came to bridgewood manor for a three night stay, which included New Year's Eve carvery. The stay was lovely, very relaxing. Staff were amazing and attentive. New Year's Eve was an amazing night, all staff worked extremely hard to make this a success. The afternoon tea was fabulous as was the evening, very good atmosphere many thanks for yet another lively visit.

We had our annual get together for the third year running and what a complete disappointment.The bar was slow but this was the least of the main problem. THE FOOD!,On previous occasions the food had been good and we were all looking forward to a delicious meal. The starters which I can only comment on two the pate and the prawn cocktail were bland and not interesting at all. The main course which once again I can only comment on two. Firstly the roast turkey when my plate arrived it was swimming in a watery gravy, the turkey was cold, the roast potatoes had a twang and certainly were the most bland pale roast I had ever seen, the Brussels sprouts were hard need I go on. It makes me so sad when a large establishment cannot get a basic Christmas dinner right.The people who opted for beef could not cut it it was so tough. The sweets were insipid.On the good side the waiting staff were bery pleasant.

Apologies for a late review, our visit was at the end of August. I have eaten at this hotel before for Christmas meals with work but this was my first visit to Squires. I hope it won't be my last! The menu was varied and with good wine selection. We both had starters followed by delicious lamb for myself and a generous home made burger for my husband. We couldn't find room for a dessert. If anything, I feel the meal and drinks a little on the pricey side but I was happy to pay this for the quality and quantity of all that we chose. On to the service. The restaurant was fairly busy with what looked like a tour group but the service was excellent and from mostly young staff who should be commended on their efficiency. All we encountered were polite and very friendly. I would like to thank Imogen in particular as well a Jackie. A credit to Squires.

Initially started well. It was mid week lunch time, we not only got a parking space but we found a table and the bar person cleared it for us. Placed our order and got a drink. 35 mins it took to get a chicken Ceasar and a sandwich. I think they had to hatch the chicken! Benefit of doubt given, so ordered a dessert. Only wanted coffee and a piece of cake. Drank the coffee and waited another 35 mins for the cake, by which time we had drunk all our coffee. Another customer came in and got her sandwich in ten minutes. Bar person (not the same one that took our order) did not seem to care at all! We did get a free coffee though. Won’t be going there again! We did ask if they were short staffed, but there weren’t! Over-priced!

We ate here as part of a spa package and the food was exceptionally good. The staff went out of their way to make us feel welcome. I would highly recommend this restaurant even if you are not staying in the hotel.

Have been here for meals several times with family. It is a go to place for us as it is wheelchair accessible and have round table that we like to sit on for ease of access. The food is always delicious. The menu changes regularly so there is always something new to try and it is always divine. The price is good too! A great selection of wines. Service is always good too. Highly recommend trying out this restaurant for somewhere different in Medway - not many people think of going here. But it is always busy so book a table!!

Our Menu was surprisingly extensive, beautifully cooked and artfully presented. In honour of my friend's Birthday, the chef and the restaurant staff pulled out all the stops to acknowledge her very special milestone and day.A delightful experience.

I stayed here for work and oh my god the food is amazing. the steak pie and sweet potato fries were so nice in fact everything I ate there was five star it was fab I always recommend it to people I know well done

l took my Wife for a special Birthday ( age will remain , well you know what l mean, never reveal a Lady's age etc)we had Service from two delightful young Ladies called Jackie and Imogen, they were delightful, chatty , and friendly, and the service was excellent, thank you girls.They made my wife feel special, and looked after us very well, nothing was too much trouble. Thank you very much.The table had sprinkles, and happy birthday sprinkles already waiting for us on the table, and was already reserved for us as well.The Food was really nice, and service was great.Not much more to add, but to say that we definately be coming back again, and recommending you to our friends.Nice relaxed dinner despite coach parties and residents being attended too.

Tried the Sunday carvery today. The food was lovely & the service was excellent particularly friendly & helpful service from Jacqui. Great value & definitely recommend

Me and my husband came here in the evening for our anniversary in July. The food was amazing! My husband had the seabass and even though he has high standards when it comes to fish dishes, he loved it. I had a steak dish and mine was perfect too. This is one of the reasons we keep coming back here but also for the staff. They all smile and are genuinely happy to serve you; Andrew with his tray explaining the dishes as he puts them down, Jackie enthusiasticly took our order and gave us some great recommendations and Supervisor Katie running the restaurant- always happy to chat while keeping the restaurant running. When chatting we mentioned it was our anniversary and the waitresses organised a lovely 'happy anniversary plate' with our desserts. Thank you so much girls! I know where my husband will be taking me next year :-)

Not a very quiet restaurant as it attracts coach tours, wedding families and the tables are not suitable for a relaxing intimate dinner for two. Menu was fairly limited, steaks plus a few alternatives but the meals were well presented and tasty. The wine , if you want a decent quality is very expensive at £8 a glass!

This was a thoroughly disappointing experience. Firstly lunch is served in the bar during the week. Myself and a group of friends visited to celebrate my birthday, the experience was comical with every stage being a scene from kitchen nightmares from the quality of the food, value and service, all I can say is that having eaten out significantly this hotel is taking customers for fools. After much discussion with staff and management the result, after being initially offered free dessert which either came out frozen solid or was so small the one raspberry was bigger than the tart, we refused to pay, not an ideal outcome to celebrate a birthday. Before I forget, drink prices are the same as London, lemonade and lime £4.50!!!!

We only visited Squires once, during our stay at Bridgewood Manor Hotel, but were very impressed with the quality of the hot amd cold breakfast buffet. This restaurant perfectly compliments the quality of the hotel.

Booked for 17 family members to celebrate Fathers Day...We were in a room of our own, good service, clean, help yourself to courses, good choice, all looked very appetising, have as much or as little as you like.The roast was delicious, my only criticism was that the chef carved up roast beef, bit too rare for my liking, so opted for the turkey, but instead of using a seperate board, he wiped the blood covered beef board down with a cloth, assume he was going to do that continuously throughout service...wrong in my opinion...Desserts very nice too.. Very nice enjoyable meal, good value reasonable price.I am very fussy and picky with my roasts...and this was one of the best!

Went there to meet a client, was very disappointed. Tables where dirty, used the toilet, ladies monthly sitting in a toilet, found a half decent toilet, but broken toilet holder. Then to top it off they charged £6.60 for a tea and coffee, and unable to offer me a receipt. I was unable to complain due to entertaining a client. Hence to say will NOT be holding a meeting there again.

Took my mum here for lunch. We got to the bar, but the waitress went to serve another couple first... anyway.... We both ordered the beer battered fish and chips with minted green peas. The best thing on this plate were the 20 small chips in a wire basket. Fish was so small and greasy, no beer batter, just tasted greasy with no seasoning. Peas were not minty and dry if it were from days and days ago, however the presentation of the peas in a jug was ok. A pint of coke was over £4 !!! We were both looking forward to this lunch time meal and we were both bitterly disappointed. NEVER AGAIN

Visited to try the Sunday carvery. The service was very good for the most part. The selection of starters was excellent. There was a good choice of freshly cooked meat and the choice of vegetables and potato was good. Deserts were nice too. Overall a very enjoyable Sunday lunch.

My eight friends and I went for afternoon tea.It was the worse experience we had.After charging £5.05 for a small water and soda and lime,was told the girl was new so that was why We were overcharged.Waited 40 minutes before we was offered tea or coffee,no serviettes crockery was more for a cafe,not a hotel.the sandwiches witch some girls had 3 but most only had 2 ,the one scone was fine,but the cakes if you can call them that was awful.For £13.00 pounds a head it was a real ripp off.The service was awful ,maybe due to a wedding they had,but this was not down to them to disregard us.Will never go back EVER!!!!!!!!!!!!!!!!!

Well used but not outstanding,staff very attentive and servicevery good,bar service could have been better,some staff didnot seem to understand the running of the bar,but above allit was passable.

The staff at this restaurant are very friendly and welcoming. The menu looked really lovely. Lovely sounding meals!! Although the reality is, it's vey basic food!! Nothing wrong with it. The food was tasty and hot. But no better than a old pub meal! We was staying in the hotel for a few days, the breakfast was very good. Everything you could want for breakfast. Was very impressed! Again the staff in the whole hotel are very polite, chatty and friendly.

Me and my husband ate in the restaurant as part of our hotel packlage. We thoroughly enjoyed our meal, fabulous food and great service. Highly recommended.

The only disappointment for us was the actual Christmas dinner! We were there for three nights and two evening meals and Christmas day lunch, sadly that was the only meal that lacked character!

After a busy day in London we decided to stop and enjoy an early evening meal in the Squires restaurant and can not fault the attention and service we received on arrival. We were warmly greeted, and although we had not booked, were shown to our table.I opted for the rib-eye steak and my wife the lamb shank.....both were well presented and very enjoyable. The waitress who served us was really polite, helpful and friendly.Towards the end of the evening the restaurant was filling up and obviously staff were stretched, but it can not excuse the rudeness of two couples sitting next to our table who 'complained' about a lack of menus, not having their drinks served immediately, and being downright rude to the waitress.....I wasn't impressed !!!All credit to the staff on the night who in my opinion did a brilliant job and patience is a virtue.We definitely will be returning to enjoy a good quality meal in comfortable surroundings.

Dinner and breakfast included in package. Food and service was great, had the 10 oz Rib Eye Steak last night a bit pricey but excellent and cooked to perfection for me who being a chef made our meal.

Was expecting a lovely meal in a four star hotel with my very dear friend whom I have not seen for six months and was very disappointed we both ordered the chicken and leek pie with mash and baby carrots after waiting 45 minutes for the meal to arrive it consisted of an earthen ware dish with the chicken and leek and a rather pale looking puff pastry top a neatly arranged mound of mash potato also a bundle of baby carrots the vegetables were cold the pastry under cooked, my friend had her pastry cooked more but they left the vegetables to get cold we did mention this to the waitress she arranged for us to have a complementary drink and the chef gave us a complementary dessert, which was all very nice but the meal had been very disappointing which was supposed to be a special reunion, but the staff did do all they could to rectify the problem and we left having had a good catch up.

Service was generally good, food quality was OK but some food was under cooked, but the staff sorted the issue out.

It was good to find such a good restaurant near where we were staying which also accepted Taste card. as well as catering so well for a gluten-free diet.

Would definitely advise booking before hand as when we went people were turned away as it was fully booked. Excellent food and service. All the staff have a wonderful manner and are very attentive. It's self service with a huge amount to choose from. Starters , salads, prawns and smoked salmon, pasta and rice dishes with cold meats and of course soup. Main were various meats with the chef carving them for you, this time it was gammon, turkey and delicious roast beef. All the veg was kept nice and hot and was cooked to perfection, deserts were excellent too, something for everyone fruit, cheesecake, chocolate torte, apple crumble and cheese and biscuits. Thoroughly recommend this restaurant and hotel.Around £20 per person. and £10 for children.

It was a nice comfortable dining room and the food was beautifully presented and tasted wonderful. The vegetarian selection however was not very exciting and my vegetarian guest said her meal was stogy and not very nice. I complained to the Restaurant Manager who apologised and knocked the price of it off our bill

Nice ambience. Friendly staff. Food was OK but ridiculously long wait for main course and almost as long for desert!

Quick friendly service, lovely food x lovely restaurant nice and spacious would definitely eat there again x

Decided to go to this restaurant for my birthday meal with my husband as we have had several excellent meals here. The menu has changed for the summer but was just as lovely. I had the mackerel starter, chicken with peas a la francais main and apple tart tatin. All cooked perfectly and reasonably priced, but it is also the service that keeps us returning. The new restaurant manager was so friendly, as was Katie and Andrew. Thank you chef for the thoughtful birthday plate!The next day was my actual birthday and we popped back in for breakfast. It was busy but under control and we had a relaxed meal. The food again was wonderful and so much choice! And was so lovely that Amina the supervisor came over to personally wish me a happy birthday. Overall, a fantastic evening and birthday.

restaurasnt was brillant, veery well decorated, staff were excellent and very attentive. food was second to none. our food was included in our stay but purchased a sandwich which was delicious and reasonably priced

I recently visited this wonderful local Hotel Restaurant for my Grandads 80th Birthday meal we had a delicious Carvery there was plenty of choice for starters mains and desserts the food was so lovely! with a wide range of meats to choose from and excellent sizes. We all had a great time there were jugs of Water already on the table which is fantastic as you normally have to ask for them separate, I would highly recommend the Sunday lunch here one for all the family!

Just left this restaurant and just feel hugely disappointed. We went for the Sunday carvery with a large family group of 17, seating at 1.30The dinner was nowhere near the standard you would expect from this class of Hotel.Roast potatoes burnt, veg overcooked, and meat not good enough. The dessert that I wanted was all dried up and not replenished, but I will admit that they did prepare a pud for me especially. The worst thing for me was that the crockery was not cleared between courses and I waited the best part of 30 mins to go and get my main meal, eventually clearing my own plate. This carvery costs £17.95 it's never worth it.

Can't recommend this restaurant highly enough, food was quality and cooked to perfection and excellent value

The service was swift, without being rushed, if you know what I mean. The place setting were neat and clean and when the food arrived, it was really well cooked. We had the fish menu, and it was so fresh, the fish almost spoke to us!! Great chef who knew his job.

Visited the bridgewood manor hotel for a Mother's Day meal. Food was brilliant and well presented and the service and waitress - Katie was very professional and polite. Kristina the manager kept ensuring that we was well looked after and they couldn't do enough. Will certainly recommend a meal here (especially the lamb and rhubarb and custard) and will be back!

Was booked in for the 9.30pm meal and was not seated until gone 10pm. The evening was advertised as having entertainment. This consisted of a man sat at a table whilst Michael Buble was blared from a cd system, no singing, nothing else at all!The meal itself was billed as a 4 course. The best part of the meal was the starter which I chose was the chicken praifat. The so called champagne sorbet was just frozen lemonade in a teardrop glass!! Of which came complete witha short dark hair on the plate!! Disgusting!! Had the most driest chicken breast for mains with inedible vegtables which were so visably unappealing I could not bare to taste and had hardly any gravy on the plate.The dessert was meant to be lemon meringue but consisted of a small lemon curd tart with crumbled up meringue on top!All in all a total waste of time and money and will not forget this valetines for all the wrong reasons!!

Visiting the Bridgewood Manor on the 2nd January 2014 as an extended family of 7, meeting up for a 'late-lunch'. Although I am unable to rate the hotel itself (it does sound lovely!) or the quality of the food itself (explained later) I can certainly rate the service - poor.When arriving, we were seated on several large, comfortable chairs positioned around a small table (it would have been a bit awkward to eat on there). The staff were friendly enough and gave us all some menus. We ordered some drinks - and were disappointed to say the least. Two of us asked for a mix of OJ and lemonade, but instead received OJ mixed with what tasted like carbonated water. When asking the waiter politely to return the item and give us another drink mentioning that it tasted like 'carbonated water', the waiter then replied: 'I know, sorry about that. I'll take it back straight away. This was far under our expectations. We then ordered the (fairly expensive) food, which did sound lovely. Although I am unable to state exactly what all of us ordered, I can remember one of the items - a BLT something-or-other for two people. Everyone else ordered other items from the menu. The waiter arrived back to the table about 10 minutes later to tell us that there was none of one of the things we had ordered. Fifty minutes later, we were told that now BLT 'things' were available. We were anxious to eat, and therefore ordered something else from the menu, hoping that it would arrive promptly. Around 20 minutes later, some servings of chips that had been ordered with some of the meals had arrived - but were served at completely different times and they were absolutely stone cold. After this, we decided that we should leave. We did not eat our chips, and we complained to the manager - because...1. The waiter did not know what was available, and only told us what was a long way through the meal. 2. Our drinks tasted of carbonated water.3. We had waited long enough - it was like the main dishes were simply not going to arrive.The manager spoke to us, gave us a rather unprofessional reply and mentioned that they would be glad to see you again, and that they were sorry that this had happened. Considering how long we had waited, as well as the inconvenience we had experience, it would have been nice to have been given a gesture of good will (giving us the drinks for free) but this didn't happen. Most of the staff were friendly and the food sounded nice, but unfortunately the service was lackluster. I would therefore not be able to recommend this BAR-RESTAURANT. -Coollegoguy4.

The food was brilliant I had the best beef and ale pie I have ever tasted, good choices and not overly expensive

Service was very slow and dishes arrived separately from one another. After the manager apologised, the matter was sorted out. Flavour of the meal was mediocre.

We went as a party of 24 for our Christmas meal and we were all very surprised at the quality and size of the servings.The food was hot and plentiful I had pate and the salmon followed by profiteroles all very pleasant.I had not eaten there previously but will revisit with my husband.

What could be simpler than a ham sandwich on brown bread? Not something you could mess up easily. Surely? What I got was a sandwich between 2 extremely stale slices of white bread. Oh and the appetising ring of "honey roast" ham was more of the 'plastic' budget supermarket variety. A simple selection from the lunch menu - come on guys...