The Swan in Tonbridge and Malling

We had Sunday Lunch. It was perfectly done and the perfect proportion. If you are looking for a traditional Sunday Roast, the Swan is Highly recommended.

Been here a few times now and never disappoints. Great food, drinks, service and atmosphere

Great food and service. Quite busy today.

Great food, lovely atmosphere. Edit, Had their Sunday lunch on 20th October, and it was exceptional, perfect roast potatoes, the veg cooked to perfection. The beef was full of flavour and the gravy divine. And the staff was attentive and friendly. I can highly recommend their Sunday lunch.

Great restaurant. Amazing food and staff, nothing is too much for them. I love this place 👏🏼

The Swan deserves to be Michelin star. The front staff were warm and welcoming with a friendly smile. We were guided through the bar area to the dining area which was dimly lit with dark wood giving it a golden ambience and made me look incredibly tanned. Our cocktail starters were worthy of the best London cocktail bars, and I've been to the voted best ones in London. Friendly attentive waiting staff were experienced and made us smile. My steak... Oh my god. I've eaten steak around Argentina, I've eaten steak in decent restaurants in Paris. This Kentish pub placed the holy grail of steak in front of me. Char grilled lines and a couple of mm of cooked meat with a spongy pink centre. Perfect medium rare how I like it and how I asked for it. The accompanying potatoes and mushrooms were of equal quality. I was in heaven eating this meal. We went for two desserts to share and again the quality was world class. I cannot recommend somewhere more. If you're reading this, book your table now. You won't be disappointed.

We have been to the The Swan for brunch and dinner on separate occasions. The food was very delicious and the atmosphere was absolutely wonderful. We will definitely be returning and recommending to friends!

Really good food and service. Went for Sunday lunch and the roast was delicious. Other options on the menu as well.

A fine dining experience. Excellent food, creative and well presented. Top tier service.

Not worth it! Foods OK...don't bother with any of the desserts .. we sat eating average food drinking over price drinks . While the waitress completely ruined it by repeatedly slamming knifes forks an spoons in the storage draw literally 0 consideration for people sat trying to eat . They want top dolla payment for below par service across all fronts. Pay a little extra than what the swan is asking an go somewhere with bit more customer focus an professionalism

Fabulous waiter, excellent food, great time had by all

Just popped in for afew quick drinks. Lovely looking pub that is busy. Very tastefully decorated if l lived in the area this would be my local.

Booked here for Sunday lunch / birthday treat The swan was a perfect choice, great atmosphere, not rushed along and an excellent Sunday roast and there is other options on the menu too all in all an excellent experience from start to finish 👍

Balint was warm & welcoming , attentive without being overbearing & gave my girlfriend a nice little cake & candle for her birthday

We had a lovely experience and the service was second to none. Our starters were extraordinarily tasty, the mains were exquisite and the deserts also impressed. We shall return. A big thank you to the Swan team!

Really enjoyed our evening here at The Swan. The food is cooked well, presented nicely and most importantly, tastes delicious. Cheesecake was double decent! Food is priced sensibly, wine list is extensive and well put together. If I were to comment on anything, it would be that I would like a few more options on the "by the glass" list - but also completely understand as to why there aren't. This didn't detract from our evening and isn't a criticism, I just like having the option (I'm greedy)! Zac was our server. He gets it, he's a new age waiter, isn't scared to recommend or give advice on some food/drinks, or even have brief conversation (very refreshing). Service turns a good meal into a great meal - Zac certainly did that, thank you.

Went with friends for Sunday roast etc. It did not disappoint. Lovely place to go to.

Spent a Saturday afternoon here drinking delicious cocktails and absolutely loved it. Fabulous range of cocktails for a pub, and all the ones I ordered were delicious, unique and beautifully presented. Decor is lovely, seating cosy and service friendly and attentive. Slight criticism is the as the afternoon turned into early evening service became overbearing as a member of staff approached our table persistently every few minutes asking if we were ready to order more drinks. There were only two of us and it was clear that our glasses were not nearly empty so it felt like we were being rushed, perhaps as they wanted to accommodate more patrons arriving. But I had a lovely time and would definitely return.

I rarely bother to post reviews now because they become devalued by the ludicrously stupid comments some people make. But now and again somewhere deserves credit for going above and beyond expectations. My group arrived for brunch 40 minutes late due to acute traffic problems. I arrived ahead of the others, took their orders over the phone, explained the issue to the very helpful staff who assured me they would time the food to arrive when the guests arrived (after the deadline for brunch). As promised, the timing was perfect, food delicious, drinks much needed. Everyone there seemed genuinely happy to help us celebrate and we all appreciated the welcoming atmosphere the staff created. Thanks to you all. We will definitely be back!

I arranged a surprise dinner party for my wife. Anne put the evening together for me and was brilliant from start to finish in ensuring everything was catered for to an excellent standard. In the evening, we were looked after by Courtney, who was brilliant and very attentive service throughout, making it a really great evening. And finally, well done to the Chef and his team; the food was superb.

First visit to this incredible little gem today for our anniversary brunch, couldn’t find a single fault, not that we were looking however, staff were perfect! Welcoming, polite, friendly, felt like we were the only ones there because they were so attentive and lovely, would go back just to be treated so nicely, but the food was 5 star, perfect temperature, fresh, and really good options especially for me as a vegetarian, love love love this place! Will be going back asap!

Love visiting the Swan. Staff are always fantastic and the food matches the quality. Venue is amazing especially sitting outside in the summer months. Will definitely be visiting more in the future

An absolutely wonderful experience and lovely atmosphere. The food was excellent and they had a dish for all tastes and dietary requirements.

We had a wonderful evening. The chateaubriand was perfectly cooked and the Amarone was at the perfect temperature. Thanks to the team for making it so special.

The cocktails are amazing! Didn’t go for food, but I got the Chocolate martini and espresso martini and they were rich and tasty.

Wonderful roast! Great atmosphere and service. Had a lovely easter sunday meal here! Will definitely be coming back

Attended the Italian evening. 6 courses, paired with wine. Every course was delicious, even ate the aubergine, that I would not normally try. Wines were all good, and glasses kept topped up! Expensive, but well worth it for a special occasion.

I booked one of the Private Dining rooms for a family celebration lunch. From start to finish the organisation, including pre ordering, was seamless thanks to Liz and then Anne. We all thoroughly enjoyed the food and the atmosphere. We were very well looked after on the day by Olivia, who was delightful. Nothing was too much trouble. I would not hesitate in booking again. Thanks to all at The Swan for helping to making a memorable day.

Always a great experience eating here. Food outstanding as always; from brunch to Sunday roast; always well presented, delicious, ample quantity and as important it’s always served with excellence, and a smile.

I booked a private room at The Swan, for a colleagues leaving do, Anne (the events coordinator) always kept in touch, making sure pre-orders were correct for everyone attending and creating table names with everyone's dinner choices on them - making with the service from start to finish exceptional. But the star of the night was Amy, she was outstanding - serving 13 people is tough but she done this with pride, always making sure our glasses were full, serving starters, main and desert on her own with no fuss and with no time wasted. Thank you for an incredible night.

It was our 30th anniversary, the staff where fantastic made it a great night. In particular like to shout out Matt behind the bar and Hannah and Eloise.. Will definitely coming back.. it was just brilliant they made a big difference.

1st time visit for me, and I was not disappointed. We sat outside, and the area was lovely. My friend and I had oysters and salt fish fritters for starter. My friend then had mussels, and I had the crab souffle. It was a new try for me, i wantedto try something different. It was all delicious. The service was excellent. Friendly and professional. I would highly recommend it, and I will definitely be back. Especially as I need to try one of the many different cocktails they have on the menu! Oh, and thank you for my birthday dessert.

Really nice, wouldn’t change a thing.

Wonderful place. Great service. I would recommend. Simply 5 Star

We recently had our wedding ceremony, meal, and evening reception at the Swan on the 27th July. We cannot say anything but good things about the Swan. Anne Herring was an amazing wedding planner, she made us feel so special throughout. The service from start to finish was exceptional. All staff were so friendly and helpful. Everyone commented on how amazing the food was! If you are looking for somewhere to host your wedding, please visit The Swan, you won't be disappointed. We would like to say thank you so much to Anne and all at the Swan for a perfect day/night. Phil & Alex x

There are great joys associated with moving to Ramsgate from London and the Swan Inn is one of them - excellent in every sense and of course worth the drive - I wish they would open a branch in Ramsgate

Just came back from what could have been one of the best lunches this year. Whoever creates/controls the wine list at The Swan is very good at their job because the wine list is varied and the two wines we tried were excellent examples. I'll start with the wines (as they were so good). Fo the white I selected the Sancerre, at £66 it was a tad pricey for a Sancerre but absolutely worth the money (one of the best examples I have had this year). For the red I went a little different to the norm and selected Barolo (£72 I think) and although it looked a little thin, it was absolutely perfect (yet again, congrats to the wine buyer). For lunch, I chose some Oscietra caviar and a couple of oysters, my wife chose the terrine and we both decided to follow with sirloin steaks, mushrooms, salad and green beans (no carbs). The down side of this experience at this point is that considering the starters are all cold, I had to ask the waitress for them (we had been sitting for about an hour by then and the Sancerre was nearly finished). The caviar and oysters were delicious (honestly, try them both) and I tried a bit of my wifes terrine (also absolutely delicious). Now for the main courses, to be honest, this is where it all went really wrong! The steaks ordered were medium and medium rare (I realise that lots of people have different versions of how they percieve this). Unfortunately they sent the steaks the wrong way around so the manager offered to cook two new steaks and sides (excellent service from the manager). We waited about another 20 minutes and the new steaks arrived, this time not only did they serve them wrong (I had my wifes and she had mine), the steaks were as tough as old boots and not seasoned (very unenjoyable). The manager took the steaks off of our bill (more excellent service from the manager). It was then time for the last course so I went with some cheese (with a nice port) and my wife went with something chocolatey (with a glass of Malbec). The last course was excellent, can't fault anything so while I was waiting for my wife I ordered a cosmopolitan. I took a picture of the cosmopolitan and sent it to all my friends asking if they could name the cocktail (nobody could). I spoke to the manager and asked how was it made and he spoke to the barman and then came back and told me the list but as far as I am concerned it was nothing like a cosmopolitan (missing the cranberry juice) and was more like drinking a lemoncello (although wierdly it tasted quite good).

Disappointed. Very expensive.Ordered roast beef with the largest Yorkshire pudding. The food was cold, the Yorkshire pudding more like a cake and manufactured. The leek gratin was a teaspoonful, the broccoli one floret as big as my thumb, the grilled spring onion was three strands, one teaspoonof gravy, so had to pay for more, no horseradish offered so had to pay for that. Won't be going back.

From first contact the process was simple clear and helpful. I booked a room for 20 guests for Mums 90th birthday they make everything so easy and every one of my guests was impressed and nearly all of them have thanked and complimented me on my choice of venue personally today. I’m so grateful as I could not attend as I tested positive for Covid the morning of the meal and with 90 year olds that are vulnerable it was the only option they had a room to themselves from 19:30-23:59 the staff were attentive the food exceptional 20 very happy guests. The menu is different for large parties but still varied and customisable for dietary requirements. Overall I would say we got a posh restaurant experience and quality in a party environment for no more than good high street pub prices. 3 courses for £50 and the wine and drinks took it to £80 per head not counting those that were on soft drinks.

Lovely place, lovely staff. Chairs not very comfortable after a while. My starter (koftas) was delicious! However, I felt let down by my mains. Sea bass si overcooked it was dry. The crushed potatoes were greasey and just generally the plate had no balance to it. My partners lamb rump meal was equally disappointing. I get that lamb is best served pink but this was so raw it was not possible to cut the meat with a dinner knife. Again greasey crushed potatoes. Overall very disappointing.

Food not cooked well very expensive charged for still water would not visit or eat at this establishment again.

Not a nice experience Bland overpriced food Corporate feel Sat in a dark marquee on a bright summer day with no air or light.

Very poor service and sat in a damp hot muggy dark marquee outside of the restaurant with no natural light or atmosphere. Horrible experience just trying to make as much money as possible . Familiar story nowadays. This was supposed to have been a special occasion with excellent food. The roast was awful pre heated and basic. For 23 pounds I expected a lot more flavour and creativity. Pork dry and crackling soggy at 21 quid. Desert was just a disaster. Shocking experience and be aware that they stick you in a horrible marquee away from the restaurant instead of the nice restaurant advertised on the website Ruined the day

Bigger on the inside! Lovely place, food was wonderful

Brunch was decent! Plates could be more appealing. The staff is lovely apart from one girl who seated us and is at the front who just looked miserable. Food is ok.

We visited The Swan for the first time in months. It used to be a regular haunt, but the last few times we had been somewhat unimpressed, but we decided to give it another go. We chose Sunday Lunch, as we liked the menu and we weren't disappointed. Service, by Hannah, was top class and the food was amazing. I had the Peri Peri Chicken and I was pleasantly surprised that the sauce came separately, although I did eat it all. My husband had the Pork and that was amazing, he loved it and it looked delicious. It was all top class and no doubt we will be back.

The service here was outstanding, from the moment we walked in. The menu has just enough choice for food and the right amount of choice for drinks, though a bit more Irish Whisky would be nice. I had roast pork. Beautifully cooked vegetables and tender meat. The biggest Yorkshires I have seen in my life! Roast potatoes, too hard for me, but that's possibly preference. The treacle tart was outstanding. I found myself wishing it was with custard before it turned up but soon forgot once I tasted the accompanying clotted cream ice cream! All in all a really positive experience and will definitely recommend.

First time visit for a very special occasion. The food was very disappointing however, the service was very good and they were very attentive. My king prawn starter tasted very burnt and the sharing steak for main was very overcooked.

The most amazing Wedding at The Swan was had on 26th April 2024. ALL staff worked tirelessly to ensure we had the perfect Wedding day - both day and night. The venue looked beautiful with their colourful floral displays. The food and drink was complemented by EVERYONE to be exceptional. Nothing was too much trouble! Compliments to each and every one of the friendly and professional staff that day. What a Venue, what a team!

The most amazing Wedding at The Swan was had on 26th April 2024. ALL staff worked tirelessly to ensure we had the perfect Wedding day - both day and night. The venue looked beautiful with their colourful floral displays. The food and drink was complemented by EVERYONE to be exceptional. Nothing was too much trouble! Compliments to each and every one of the friendly and professional staff that day. What a Venue, what a team!

I've not actually been to the Swan for years; Google thinks walking past counts as a visit, apparently! The pub itself is a bit too Essex for my tastes these days.

From the moment we walked in, the atmosphere at Swan was warm and inviting. The staff greeted us with genuine smiles and were incredibly attentive throughout our meal. The menu was impressive, offering a variety of dishes that catered to all tastes. What truly set this place apart was the attention to detail in every dish and the quality of the ingredients. You could really taste the freshness. Overall, our experience at Swan was nothing short of spectacular. It's clear that the kitchen and the staff are committed to maintaining high standards. Highly recommend for anyone looking for a top-notch dining experience!

Overall a nice time was had - good options and good food. My only piece of advice would be that the hosts on the reception desk should smile at the customers and not be so miserable. Spoils the experience.

Excellent food and service, would definitely recommend private dining for a small party. Thank you all at The Swan

Amazing birthday brunch! The staff are so friendly and welcoming, from the host at the front door to our waiter Harry! Thank you for being so lovely and the special touches. Can’t wait to come back to try more from the menu and highly recommend the smoothies!

Excellent service & food. A perfect way to spend a Saturday afternoon.

After years of living in Kent and the swan was always my favourite we Moved away 2 years ago to Suffolk Whilst visiting Kent this weekend it was lovley going back to the swan What a wonderful experience The Sunday lunch was outstanding and the service was truly incrediable The reciept said Phoebe Lovley lovley young blonde girl Truly fantastic at her job and so well mannered She was brilliant x

Brought a works party of 8 here last week. Great atmosphere, friendly and efficient service, great food. You have gained more regulars now! Thank you.

Nice place, it was very busy. Don't like the wooden floors, makes it to noisy.

We went to The Swan for a family birthday celebration. The whole evening was perfect in every way. The food, service, ambience and our enjoyment was superb. The tables were spotless, cutlery clean and white linen napkins of good quality. Our waitresses were friendly and got everything right. Looking at some of the previous reviews were surprised at their criticism. We could not find anything wrong with the king prawn starters were amazing. Prices were fair because the standards and quality were outstanding. The restaurant was packed and we could see people were enjoying the experience. Well done to all the staff.

Lovely and peaceful for our wedding anniversary yesterday we were the only ones there till pudding, staff lovely and welcoming. Food was delicious and we even got a free dessert with happy anniversary written on it which was a lovely touch. Forgot to take photo of our mains as we were too eager to tuck in!

Lovely tentative staff. Great food (brunch). Lovely atmosphere.

First visit would definitely return

We enjoyed a wonderful brunch in The Loft. The food was freshly cooked and high quality. We found it to be good value. The waitress Hannah (?) was outstanding!

After seeing great reviews we thought we would give it a try Not as good as expected Drinks not great lychee martini didn’t taste of lychee one bit just over powered with lime Main course was bland flavours but edible for me My friend on the other hand has cod that was not cooked in the middle and was sent back the 2 person at the same but they didn’t want to make a fuss just left it Pudding was nice I think it was Over priced for what we had , didn’t have starters just mains and not really any sides although the sides really are what should have come with the meal ie veg / potatoes in my opinion The lighting was randomly changed half way through the night

Popped in for lunch did not prebook. We had a warm welcome and were shown to a lovely table. We had the set lunch menu which was reasonably priced. I had red pepper and tomato soup which was delicious and the sea bass which was exceptional and a glass of Gavi. My husband had the fishcake followed by the burger. All delicious too. In addition the service was very good.

Excellent service and birthday brunch. Can’t wait for visit again.

Took my partner for a birthday meal on recommendations and was not disappointed.Food was amazing and great service Will definitely be returning.Thanks.

Fantastic place for lunch and evening meals. The food is exceptional and of really high quality. The atmosphere is cosy and very chic looking. There was a crispy duck dish for a starter that was unbelievable. Went for our wedding anniversary and they even brought a dessert out just for us, a lovely gesture.

Had a delightful lunch with family. Service very good with pleasant smiling staff. As other reviewers found it rather expensive but the food was good. Only minus was being given a chilled beer in a chilled glass, too cold brrr!

This place never fails to impress. We booked to visit for my mum's 70th birthday. The food was absolutely delicious. Not one bad word out of our party of six. The team were hard working, very polite and professional. A real credit to the restaurant. Can't wait to visit again.

Came for lunch today - very tasty food! Serviced by a lovely lady, very friendly! Big lovely thank you to the young gentleman that with braids (did not catch his name) - extremely friendly and welcoming!

A special treat for our wedding anniversary. Food was very good and the ambiance was great but it was incredibly expensive for what we had. More expensive than our favourite restaurants in London. We would love to return as we are local but it can only be for very special occasions.

The swan is pretentious and over priced. The chefs do not have the technical skill to cook a medium steak.. A vet could of resuscitated mine.. This was not fine dining, it was very underwhelming.. I would not recommend...

Lovely food but very poor service. Lots of staff just standing around doing very little. No one asked if the food was ok, no one offered us another drink. We had to stop a staff member to ask for the bill and it didn’t come. We waited 15 minutes then decided to get our coats and go to the members of staff standing around to ask again. We then paid bill and they then asked if we wanted to see the bill. Of course we wanted to see what we had spent over a £100 on. I was shocked by the lack of care , service and management of the staff. Some members didn’t do a thing the whole time we were there. The food was very tasty but another coffee would have been nice. I wouldn’t recommend because of the poor service. No point having lots of staff if they don’t do any work or look after the customers.

Disappointing roast dinner. Watery gravy and tasteless potatoes. The leeks were the most interesting thing on the plate. Service was great, thankyou Livi for looking after us. We won't be rushing back.

Absolutely faultless lunch today. Fantastic standard that could go toe to toe with the best restaurants in London. I had no expectations going in. Now planning on exploring their other restaurants in the area.

Great Sunday roast. They were welcoming with our young child and had a high chair for him. Lovely wine list and great food. Will be back

We went there for our wedding anniversary. The service was amazing and very friendly. Food very good as always. Thank you for lovely evening. Will be returning.

Normally it’s very good here but we all felt that the service & presentation of food wasn't as good as it used to be. Would like to keep going to support a local business but they need to up their game.

Simply first class in West Malling, incredible food, drink and atmosphere. Always treated like royalty.

Immaculate customer services. The men who served up was warm and friendly. We had Liam perform songs and really set the tone for the evening. His performance was perfect and was interactive with us. I had grilled chicken with ‘peri peri marinade’. Unfortunately for me, I found it a little bland. Not enough lemon and chilli in it. It was tender and delicious. Grilled prawns was perfect. I also ordered red velvet cake. It was lovely!🥹

Food great. Atmosphere great just a little to long between courses.

Went for Brunch as a Birthday treat - thoroughly recommend. Wide menu selection, for a cut above brunch. Staff very welcoming and helpful. Food delicious :). Even drinks are a little special - Mixed Berry Smoothie and Hot Chocolate both deserve a mention.

I went here on a Tuesday evening and I have to say that I had the best meal ever. I started with a crispy duck salad, omg this was so delicious, succulent and I loved it. Followed by a massive lamb chop with sautéed potatoes and broccoli. I drank the house rose wine which our attentive waiter advised was slightly drier than branded, and this too was lush! By the time I'd finished my main, the lamb was cooked to perfection and just melted in my mouth, the small strip of fat was perfection too, crisp and flavourful, I was suitably full. So much so, for the first time in a long time I had to decline a dessert. Highly rate the Swan, beautiful dining area too. I can't wait to go back!

Great meal but could have done with more veg Quite pricey tho

My partner and I came in yesterday for an anniversary dinner and our evening was made special from the beginning, when our waitress wished us happy anniversary and she gave us amazing service throughout (unfortunately i didn't catch her name but she wore a pink jumper). The food was beyond excellent, the atmosphere buzzing, the restaurant is beautiful. We had a great time, we will definitely be back.

Went last year, excellent experience so booked for an anniversary lunch. I left very disappointed, service was poor very slow, meal ok. I won’t go into all the details and bore everyone but mistakes were made that just should not have happened. I have only one piece of advice for this establishment, if you are going to employ young staff make sure they know exactly what is on the menu, and they listen when taking an order. Don’t rush and then when you query the mistake patronise and treat people like they are idiots. After all we were supposed to be the customer! Meal was ruined and left feeling really angry. Won’t be going back. Would not recommend after this lunch.

My partner and I came in yesterday for an anniversary dinner and our evening was made special from the beginning, when our waitress wished us happy anniversary and she gave us amazing service throughout (unfortunately i didn't catch her name but she wore a pink jumper). The food was beyond excellent, the atmosphere buzzing, the restaurant is beautiful. We had a great time, we will definitely be back.

Feedback on Recent Visit - Overpriced Non-Alcoholic Wine I am writing to share my recent experience at your pub, which, for the most part, was quite delightful. The food, service, and ambiance were exceptional, and I have always held your establishment in high regard. However, I would like to bring to your attention a matter that left me somewhat taken aback. On the 18th of January, my companions and I enjoyed a delightful lunch at your pub. As a non-drinker, I opted for a bottle of non-alcoholic sparkling wine, which paired wonderfully with the meal. The service, especially from the manager, was exemplary. The reason for my concern arose when we received the bill and noticed that the non-alcoholic sparkling wine was listed at £35.00. To my surprise, this was the same price as the Prosecco offered. I understand the importance of pricing in the catering industry, but given that there is no alcohol tax on non-alcoholic beverages and the retail price for the brand you serve is £12.99, I couldn’t help but find this markup quite steep. I want to emphasize that the manager handled the situation admirably, and I appreciate their professionalism in addressing our concerns. After conducting some research, it appears that such pricing practices are not uncommon in the catering trade. As a customer who values your pub and its offerings, I felt it was important to share my perspective. While I understand the need for profitability, I believe that a more reasonable pricing structure for non-alcoholic options would be appreciated by patrons like myself. Thank you for taking the time to consider my feedback. I look forward to continuing my patronage at your pub and hope that this concern can be addressed for the benefit of both your customers and your business. Best regards, Mike

Feedback on Recent Visit - Overpriced Non-Alcoholic Wine I am writing to share my recent experience at your pub, which, for the most part, was quite delightful. The food, service, and ambiance were exceptional, and I have always held your establishment in high regard. However, I would like to bring to your attention a matter that left me somewhat taken aback. On the 18th of January, my companions and I enjoyed a delightful lunch at your pub. As a non-drinker, I opted for a bottle of non-alcoholic sparkling wine, which paired wonderfully with the meal. The service, especially from the manager, was exemplary. The reason for my concern arose when we received the bill and noticed that the non-alcoholic sparkling wine was listed at £35.00. To my surprise, this was the same price as the Prosecco offered. I understand the importance of pricing in the catering industry, but given that there is no alcohol tax on non-alcoholic beverages and the retail price for the brand you serve is £12.99, I couldn’t help but find this markup quite steep. I want to emphasize that the manager handled the situation admirably, and I appreciate their professionalism in addressing our concerns. After conducting some research, it appears that such pricing practices are not uncommon in the catering trade. As a customer who values your pub and its offerings, I felt it was important to share my perspective. While I understand the need for profitability, I believe that a more reasonable pricing structure for non-alcoholic options would be appreciated by patrons like myself. Thank you for taking the time to consider my feedback. I look forward to continuing my patronage at your pub and hope that this concern can be addressed for the benefit of both your customers and your business. Best regards, Mike

This was a delayed 80th birthday meal due to ill health in December The room was very nice just right for 17 of us but would have been very tight for 20 people as was told could have held The Sevice was great the girls were very good. But roast could have been hotter, some peoples was cold , the beef was not the best we have eaten in fact was very chewy and hard to swallow and a good bit went back on the plates The chicken that only two people had was very nice and tender but was not very hot. The desserts most went back again there were stone cold. It was really only because we were a family get together that we enjoyed the day. Have had a lot cheaper 3 course at half the price other places.at £40 + pp would have expected a much better meal and hot . It was not till everyone got home that we found out just how cold and chewy their roast beef was, but no one wanted to complain thinking it was just their meal. Well not be returning and definitely not worth the £1,000 + it cost.

We chose to have a birthday celebration meal here, knowing it wasn’t going to be a ‘cheap’ meal out. The food was delicious, service impeccable and cocktails amazing. Wouldn’t hesitate in recommending and will return again soon.

Delicious breakfast- the best Bloody Mary I’ve ever had. Please don’t ever change the recipe! (My friend also agrees and we’ve not yet had another Bloody Mary that even comes close!) Excellent service and such a lovely atmosphere. Also come here for dinner lots. Never had a bad meal - always delicious food and wonderful service.

Very average food, and service, but above average prices. I object to paying £7.20 for bread, which consisted of four slices of very ordinary white sliced bread. We were given a small bowl of olives, which we didn’t ask for, and then charged £3.80! Two bottles of sparkling water came to £9.80! One glass of Chilean Pinot Noir came to £8.30! which was probably the supermarket price for a bottle. And finally £9.00 for a portion of Bread and Butter pudding And £5.00 for a portion of chips. The whole bill for 4 people was £178.09 which included a service charge of 12.5%. Greedy pricing, for average food and service. Definitely would not come back again.

Food was top notch. Really good place to visit with family, couple or even friends. Highly recommended

Wonderful meal and great service, as always in my experience!

OK starter, very good main and good desert. BUT, I don’t expect to be chasing for food and drink and then be asked to pay a discretionary service charge. Sorry, The Swan, I would have happily paid that and tipped extra, if the service had warranted it, This evening it did not.

Very Christmassy- excellent service. Mum loved her cocktail 🍸

Had my son’s 18th birthday dinner and the food was great and exceptional service by Phoebe. Thank you for making it an evening to remember.