Sonoma in Crawley

this restaurant promises 10 minutes service it took 30 minutes we asked for a coke and fanta and they forgot, we had to ask twice again to get our drinks and then half of ourfood came, we waited a bit but nothing after 10 minutes we asked and they gave us dirty looks and said it will come it never. After that she was on her phone while taking glasses from tables, we asked again and they brought uncooked fries.

Ordered online took 30min to get drinks and we had to ask 3 times. Food brought little by little but some fries missing. We asked for the fries twice and get soggy fries. We I brought back the fries to the manager get almost shout at to go back to my place. Manager and servers on their phones not caring at all about customers while we were having 1h to eat. You can probably find a better place to eat in Gatewick.

Nous avons mangé ici avant de prendre notre vol retour vers Lyon. La cuisine est acceptable pour un restaurant d'aéroport, on commande et on paye avant de manger. Le burger que j'ai commandé était correct mais le pain était très mou. Les frites sont correctes ; les prix sont élevés comme partout dans les aéroports...

We both had fish and chips. Service was good but sadly food quality was shocking. Food was hot but fish was full of water and completely tasteless! We’ll give this place a miss next time. Sad to say we can’t recommend Sonoma Gatwick.

The best part of the Gatwick experience for me and our go-to for the pre flight meal. The food is always good with a great and varied vegetarian selection. It's a very efficient system so your order arrives very quickly. The staff have always been nice and friendly, even at 4am! Consistently excellent all round.

We had breakfast here before our flight and it was a great start to our holiday. I shared the vegetarian breakfast with my son. It included avocado smash as well as eggs, mushrooms, tomato, beans, potato, etc, and was delicious. My son also enjoyed the pancakes. The coffee was very good and much needed! Unfortunately I didn't get the name of our waitress, but she was excellent - very pleasant, and also very helpful when we told her about my son's nut allergy, which was much appreciated. This was the perfect start to our holiday, and if we fly from Gatwick in the future we'll definitely return.

Popped in for a breakfast before our flight, we've asked for water 3 times and didn't receive it, ordered 2 glasses of bubbles…. It was flat no bubbles the waitress came over and argued with us trying to make us feel stupid and responded with “our wine is on tap what do you expect” The prosecco served from the tap should not be flat another lady came over apologised and changed it for us I believe she was one of the managers as we were eating our meal the waitress came over once again and interrupted our conversation accusing us shouting that we were talking about her I felt very anxious at the very moment she was very aggressive, its very upsetting I can't be talking in my own language with my friend that was very racist and made both of us very uncomfortable, we've expected better from your restaurant after we've been referred by friends to come out and try it.

We always use this restaurant when flying from Gatwick north. No queues, good service and excellent food. We had coffee, coke a burger and a brunch. Typical airport prices but not rushed. Not loud and really well cooked.

Fantastic attentive service by Olga C. Would recommend and return again. Food came in good time, cannot complain about the experience

Very nice tasting food but very expensive and very small portion sizes. Had a chili con carne and two cups of tea £22.20. To be honest I thought they had brought out a starter instead of a main meal.

On May 30th, my family and I traveled through Gatwick Airport and decided to go to Sonoma to eat like we have done the last few times. But this time our experience wasn't the best. We were served by a short lady with brown hair ( dont know her name ) and I can say that it was one of the most unprofessional services I've ever seen. firstly the way she spoke to her colleagues, secondly the smell of alcohol she had (I don't know how you guys accept someone working with a smell of alcohol) and lastly, we had to ask several people for our drinks because my “waitress” disappeared during the time we was there.

Airport food is normally disappointing at best, with poor service to boot. Sonoma tears up the rulebook! The food was excellent, the staff efficient and cheerful (even at 5.00am!). Simply the best you could hope for. Bravo Sandra for such attentive service.

We came here earlier in the week, thought we’d give it a go as not tried it before. The restaurant has huge amounts of seating and plenty of staff, so getting food on time is no problem- ours took about 15 mins from order. Our waitress was friendly enough too, it was just the food was expensive for what it was! I had the standard full English, my wife had salmon and scrambled eggs- and neither were particularly big or of great quality ( especially the smoked salmon which was minute! ). For a small amount more we could have bought access to one of the lounges for all 4 of us, with unlimited everything, so I think that’s what we will do from now on as these airport food outlets offer little value.

Awesome service. Irina at the brekfast service was so smiley all the time and the service was excellent. All this at 0530 am on A Sunday morning

Speedy and friendly service but cold coffee. The avocado smash with added bacon was £16, which is a tad pricey and I was still hungry after eating. I also ordered an Americano coffee, which was cold and very small for £3.50. With a total bill of £19.45 I was left very disappointed.

What you would expect from an airport restaurant, service was excellent but my breakfast was cold. Didn’t have time to send it back but wished I’d waited in the queue for spoons at half the price.

The food was much nicer than I expected. Really big menu with loads of veggie options. I had a curry and it was absolutely lovely. They also guarantee fast service, which is nice when you have a flight to catch.

Just popped in to the Gatwick Airport restaurant. The veggie breakfast was delicious, no veggie sausages or burger, thank goodness, but slices of fresh avocado. Toast first class, coffee tasty, orange juice also. Will bring a bottle of tap water with a smile. Service top rate.

Didn't have to use a APP to get breakfast. Very welcoming experience.Staff with smiling happy faces. Tables not too close to each other. Empty tables clean and tidy. Waiting time for a table less than 3 mins. Russel our server was very polite and quick with our order. The food was excellent, compliments to Chef and backroom staff.

Early start, friendly waiting staff and NO NEED TO USE AN APP TO ORDER FOOD!!! Staff were quick to take order; food quality good, especially the fried eggs that came with the main dish which rate as best ever at an airport in the UK. Manu offers great alternatives to the usual full English etc.

Had a Mexican Eggs and Negroni. Both to die for. Very amazing service and food. Defo will be my go to place on my next trip!

An average breakfast, some warm , some not so. Tasty all the same, washed down with a cup of Yorkshire Tea. Not bad pricing. Most positive thing about here, very friendly and welcomming service.

They are perfect with allergens and food is freshly prepared in kitchen and is very nice with lots of food options from Breakfast,Brunch or Dinner

Table looking over the crowds below helps kill time waiting on a flight. Salad and a fried chicken burger. Was asked if wanted sweet potato fries….come to that laters…. Food ok for airport. Got bill and there was an extra charge for sweet potato fries which I didn’t expect or told about by waitress….. felt a bit cheated to be honest

Prior to flying a really lovely chilled relaxed environment. Barman Eduardo was a brilliant, helpful chatty and a really positive guy to be around. Loved sitting at the bar here!

The food was nice and warm. I chose scrambled eggs on sourdough bread with a side of avocado and salmon. It was a very good helping of the avocado side, almost enough for two people! Food was ok, could have had more flavours.

This place has the best breakfast ever! I kept on saying OMG I love this place I will suggest to try the Mexican Eggs

Whilst in the departure lounge of the North Terminal of Gatwick Airport I wanted something to eat before my flight so I visited Sonoma. They say they will deliver your food within 10 minutes of you ordering. I thought this was a brave challenge to make so I timed how long it took and my food arrived in 8 minutes which was impressive. I ordered scrambled egg with a side order of cumberland sausage and it was really tasty. Highly recommended!

I visited the Sonoma restaurant in the departure lounge of the North Terminal in Gatwick Airport. I wanted something to eat before my long flight and thought this would be a good place to check out. If you look at their menu it says that they aim to get your order to you within 10 minutes of it being taken. I thought this was quite a challenge so after the lady had taken my order I timed how long it took and my order arrived within the 10 minutes. In fact it was only 8 minutes. Good job! And it tasted good too!

Ok. It's OK. Designed to get you in and out. Menu is one to suit most needs. Not as cheap as you might want. I went for a salad and starter - it was enough. Quick service. Like I said, it was OK.

The worst experience of breakfast since I began travelling, by 6am they had tan out of bread and offered no alternative. Ended up paying £70 for three breakfasts (which were cold) and drinks. If Wetherspoons wasn’t so packed I would have gone there and paid a fraction of the price. The staff are rude and like zombies.

Went here for breakfast before a flight, the quality of the food was good but the amount on the plate was ridiculous, far too much. The waste from this restaurant must be unacceptable. The couple on the next table had one brealfast between them and could not finish it. The coffe was cold.

Went here before flying to Paris! Breakfast was very expensive even for airport standards! We had breakfast and mimosas! The portions were small but the quality was good! It was very busy but the staff worked very hard!

Ordered the pasta but became apparent when it arrived it was microwaved. Really salty, random hot spots and relatively hard pasta.

In Gatwick North the lunch choices for a sit Shen meal are fairly limited. Went here. Parted with £86 for a pint and three soft drinks and four main meals. Typical pub food of pizza , chicken, burgers etc. Service was poor but staff friendly enough when you tracked them down. Food was decent enough which gets the 2 stars. Otherwise this was the usual airport rip off at £86. Most people in there looked like they wanted to get out. Go to Pret and save a fortune.

Hello, I’m really upset and frustrated. Me and my friends went to Gatwick airport not long ago We used an app to pay for food, it kept saying it wasn’t working, so I then ordered their food and it still said no, but then the food turnt up four times, we asked for our money back, my friend was needed one payment and myself another refunded, they refunded us the money but it never went through 💁‍♀️, we have emailed several times and still have not had it responded, we have prof it come out of our banks, and also prof or them refunding…..however…..no refund to myself or her to this day has happened. We are so upset that yet no one seems to be willing to help or sort this. You’ve took money that isn’t yours and refusing to believe it wasn’t taken all though it was. Would appreciate someone actually getting back and refunding us

So expensive even by airport standards and food barely edible, serves me right for buying food at an airport, will stick to Starbucks now on