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3.6
Based on 13 opinions finded in 2 websites
Costa Coffee in Crawley
Nº 139 in 263 in Crawley
Nº 28 of 48 Other cuisines in Crawley
CUSTOMERS TALK ABOUT DISHES WITH..coffee
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Opinions
Wednesday morning 25th September we visited this branch of Costa, which is located in the Premier Inn at the North Terminal in Gatwick, where we had spent the previous night. We found a place to sit then one of us went to the counter to order two flat whites, £3.95 each. When paying went to add to our reward points (beans) but we were told the reward scheme did not operate here as it was a franchise. They are working on it and are hopeful that they will included in the loyalty card scheme soon. While waiting for the coffees to be prepared it was an opportunity to look around the place. The fridges and cabinets were very well stocked with sandwiches, paninis, snacks, cakes, cookies and more. The serving and food area was clean and well maintained. Our coffees, when prepared, where how they should be, they were the correct temperature and full of flavour. The Coffee shop is open twenty-four hours, as advertised in the lifts and about the building.
David D . 2024-09-26
MORE AT TripAdvisor
Visit quite regularly, mostly good. Customer service and drink quality is dependent on the person serving. But I have never had to complain
Jennifer O . 2024-08-11
MORE AT TripAdvisor
Usually Costa. Nothing special.
Fra P.S. . 2024-06-02
MORE AT Google
This is not in the Sofitel hotel, it is on the 1st floor of the Premier Inn next door.
Neil Macleod . 2024-03-29
MORE AT Google
Location: Premier Inn London Gatwick Airport, North Terminal It's an independent & franchise store. Located on the 1st floor of the Premier Inn Gatwick North Terminal, not Sofitel Hotel! This store is not participating in all of the Costa UK promotions but follows high brand standards to exceed your coffee experience. Ask staff for more details. Opening times: 24h, 7 days a week
Merick & Mirek UK . 2024-01-30
MORE AT Google
Was looking to buy some coffee and cakes but staff didn’t acknowledge us for around 5 minutes! Pretty shocking considering my family and I were the only ones waiting! There were around 4 staff members behind the counter, of which none had even acknowledged we were there! Even when we walked off they didn’t realise we had left. Do not recommend.
Max H . 2023-08-26
MORE AT TripAdvisor
LOCATION is in Premier Inn Reception. The position on google maps and the Costa app is wrong. Despite the name it is not in the car park.
T Slaven . 2023-07-23
MORE AT Google
Went there for morning coffee and breakfast. Both were very good and prices were not too expensive..
Dave Botterill . 2022-11-27
MORE AT TripAdvisor
Went to Costa Coffee for for a coffee while waiting to be picked up. Both the coffee and the service were great.
Edwin F . 2021-12-18
MORE AT TripAdvisor
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London RoadI have seldom been to a Costa with more miserable, slow staff. I stood at the counter for 7 minutes before I asked one of the two men who were chatting to serve me. With a raised eyebrow he condescended to take my order. I received tea instead of coffee and when I remonstrated was told not to shout (I wasn’t) I was thrown a cup of black coffee and when I asked for milk I accidentally spilled a couple of drops on the floor. The look on the girls face said it all. The customer next to me also complained about the slow service he said “it’s always like this in here”. Honestly the worst place I have been to in ages. The toilets were clean as was the shop but the staff were plain awful.