Costa Coffee in Crawley

Ordered a breakfast deal and they didn’t pack the food item and the drink was the wrong size , pathetic

Been to Costa today .I got they raspberry sponge cake .for they price I pay .absolutely disgraceful they portion I got .I think for now on no more cake just a coffee .Costa please sort it out .bang out of order

A Coffee Haven at County Oak - Top Notch Costa Experience! If you're a coffee enthusiast like myself, always searching for that perfect cup and a welcoming atmosphere, the Costa Coffee at County Oak is your go-to spot. I've visited numerous local coffee shops, but this Costa consistently stands out for its exceptional service and quality. From the moment you step inside, the professionalism of the staff is evident. They are skilled at crafting a wide array of beverages and are exceptionally polite and attentive. Whether you're a regular or a first-timer, they greet you with a warm smile and make you feel right at home. The ambience of this Costa is equally inviting, with a clean, comfortable setting that makes it an ideal spot for quick coffee breaks and longer, leisurely visits. It's my favourite place to unwind after shopping at County Oak or to chat with friends. The coffee itself is, of course, up to the high standards Costa is known for. Whether you prefer a classic Americano or something more elaborate from their seasonal menu, each cup is brewed to perfection with great flavours and just the right temperature. Moreover, the efficiency of service here deserves a special mention. Even during busy hours, the staff swiftly serves up your coffee delight without compromising quality or customer interaction. Overall, the Costa at County Oak is more than just a coffee shop; it's a cornerstone of community comfort and top-tier coffee craftsmanship. I highly recommend it to anyone looking for a stellar coffee experience in town!

keeped on changing the time 5times food was cold and are drinks was on there side and they were frappe with cream on the top so not happy

Great place girls are really good no Hassel just great service they should use this places as a training shop on how customer service is done 5 ⭐️ thanks

just have a message saying that my delivery was delivered but I got nothing delivered to me

Forgot the cream on the frappe, but other drink was fine.

They put coffee in the fudge brownie that wasn’t supposed to be a mocha and my large cappuccino was only half full!

Food cold drinks spilt not good

They did not put the right milk in the Iced Latte - my mother is ALLERGIC to the milk they put in because it definitely wasn’t skimmed milk. the other drink was fine.

Hi . Very smiling team, always nice customer service, delicious coffee. I wholeheartedly recommend this COSTA :) :) :)

PLEASE PLEASE PLEASE can you bring back the veggie breakfast pot. It was delicious and perfect for people who are gluten intolerant. There’s not much other choice !!

Yay. Received our Coffee's with no problem 😊 Lovely friendly chap delivered it today. Thank you.

I hated the drink Iced latte because they did not put skimmed milk in the Iced latte like asked. I’m ALLERGIC to semi-skimmed and full milk. I can not drink this. I’ve had one sip and and that how I found out it’s not skimmed. I’m now have a small reaction to the milk already! I’m really annoyed

Cappuccino was only half full.

Where is my order? I have never received it

Missing half the order. What did arrive-None of the products ordered were not as described- key features missing or product made incorrectly. What’s odd is we ordered the same the day before at the same place and they were great! Clearly this was a bad day. Didn’t get refund though so not happy.

Asked for frappe to be with cream and it’s been delivered with no cream

The delivery was great. Quick and friendly service. The drinks however were not great. The chocolate fudge brownie frappe had coffee in it and didn’t ask for coffee. And my cappuccino was only 3/4 full. Meant to be a large… not completely happy with costa today.

Too expensive, too busy, not very clean.

I have not until now, ordered sausage in a bap, now I know why. I’m not sure if I was just unlucky today but the sausages were tasteless dry and shrivelled. I wonder how long they had been out or were they yesterdays!!

Great place for coffee. Staff really friendly and helpful.

Someone else’s order delivered to me

I bought a take out latte and the staff were chatty, friendly and knowledgable. Have been before will go again (many times)

This place is always amazing thankyou

Clean cafe and friendly staff to welcome you. Atmosphere feels spacious and food quality is to be as expected from the Costa chain. Conveniently placed with its own car park so no fighting with other shops for parking.

This place is always amazing best keebab house for miles and boss man is very helpful

Only 2 sausages in my role so therefore I'm highly disapointed

Had a lovely coffee today and served by a really nice guy called Ryley he is credit to your company!!

I will still give 5 stars for constancy and cos you're all awesome and very professional . Today though wrong drink. The drink was OK but not to my taste, but lovely for the some people. The sausage roll wasn't that great but I'm sure it's one off. Please take this on board and use this constructively as I love you all Thankyou

Perfect food, drink and customer service I'll be back. Might come in one day and say hello

Very very good quality coffee and amazing sausage roll. The staff are the best

Food was soaked cause the coffee had been spilled over, had to clean the doorway as coffee was everywhere

Elvis is happy and loves you all. The food is amazing and thank for the note. Thank you

Costa to the rescue with their lovely perfect sausage roll and impeccable decaf coffee. Lovely notes too they send me. Love you all Elvis

Costa to the rescue with their lovely perfect sausage roll and impeccable decaf coffee. Lovely notes too they send me. Love you all Elvis

Down in the dumps again and it's Costa to the rescue with their lovely perfect sausage roll and impeccable decaf coffee. Lovely notes too they send. Love you all Elvis

Still very very nice well worth the 5 star review. Not as good as it has been but they do raise the bar very high. Lovely staff. VERY happy

The flat white was respectfully bussin'

My costa has not been delivered to us but has said delivered

Absolutely perfect sausage roll. I think the rolls have changed and are amazing, wholesome, fresh, slightly crusty and filling. My decaff coffee is absolutely amazing. Thank you all very much

No coffee as lid not put on correctly and soaked all my other item too so I didn’t get my coffee or cake 😱😱😱!!

Sausage roll was extra special and tasted amazing. Coffee great. Food very late but steaming hot. My biscuits was missing but I got a refund so no drama. The lateness don't offend me as weather was bad. But food hot and driver was lovely and kind.

Amazing staff and great food and drinks

Amazing staff and great food and drinks

Amazing staff and great food and drinks

Amazing staff and great food and drinks

Showing delivered and it’s no sign of delivery???????!

Great place to order from recommend always on time

Staff are super friendly, efficient and just love the wide range of drinks, snacks and food

Very good staff and a great branch of Costa always good. Elvis

Wasn’t worth the money. Tiny over priced cake

Perfect nice and hot good quality

Very disappointing with the blueberry bubble frappe as it did not have any blueberry bubble in it.when I been to other Costa shop they have always put the blueberry in it I would of not order if I know it had only sauce and cream

The staff make this Costa, especially Anabella who was friendly and welcoming.

Fairly quiet, service was quick and efficient.

Yes perfectly fine baring in mind it's traveling a while so it's not as fresh as eating in but the best it can be so happy

Great service and we got our straws too. Drinks were very nice and tasty.Driver was very polite and friendly.

Very rude and ignorant man that served us today, his nose out of his mask when serving us and later shouted to whole shop that they were closing, very poor ** update from new visit ** nothing much changed, this time staff can't do simple maths, still a very poor experience

Overall good experience - however the food I ordered was sold out. I was give alternatives which was sweet - but would have been nice to have the option - maybe add a "plan b" option when ordering?

Service here is good, but the food lets it down a bit... toasted sandwich was just warmed up, and the pain au raisin was tasteless. Staff are very good, and coffee was done quickly and hot.

Nice coffee shop in Next store at County Oak

Staff very friendly and food/Drinks were well made. Exactly what you expect from a Costa

If you're out to impress on a date, I would probably pick somewhere more restauranty. But if you need a coffee fix, then it's perfect.

There was no syrup in the latte I ordered caramel syrup and didn’t taste a drop, considering I spent nearly £10 on this I am really quite angry

the bacon roll was perfect and quickly devoured by the account holder. His drink was perfect and the servers adhered to my reasonable instructions

My order was never delivered by the delivery driver they went to total opposite direction to my address and then marked it as delivered I'm absolutely fuming about this as when claiming a refund from just eat all I will get back is the item cost not delivery or service charge. Obviously the delivery driver wanted a freebie or has delivered it to the wrong address but that is because they haven't read the address properly. Poor poor service overall

I visit this Costa most mornings. Staff are always pleasant and polite. I usually order on route and collect on arrival which works great for saving time on my way in to work in the mornings. On the odd occasion that I have a little extra time and the weather on my side I'll hang around and make use of the outside seating to enjoy my coffee in sunshine and peace before everywhere else at County Oak gets crazy busy. Everything you'd expect on site, hot/cold food and drinks, snacks and customer toilets. All flat surface and accessible.

Great customer service and served quick

Great mocha and sausage bap. the order arrived complete and has been consistant appart from the other day when my roll only had 3 sausages. a refund is pending.

Costa is my standby when Starbucks isn't handy, I love their easy to use app and as I always use my own mug the bean system is great for me. Nice place with comfortable seating and plenty of parking, pleasant staff and good service.

Very careless and unsupervised staff. The sausage roll i requested and paid for was not included. instead a bacon roll so very unhappy and disapointed. This is not Just eats fault

Fast and good service must return soon

missing items but otherwise good

Forget the straws, and usually does, disappointed about the straws, has to be done better next time. Overall I very nice meal however and I love it

A lovely little Costa conveniently located near the other shops, whilst my wife is shopping I can sit and relax with a flat white. Staff are always friendly and the coffee shop is always clean and tidy.

Driver called on arrival as requested. Friendly and cooperative

Predictably good coffee, food and service.n

Ordered poached egg bacon brioche but no poached egg. There was a nice note attached that poached egg was not available. Just begs the question 'why did it let me order then'

I like this Costa, the latte is as expected but the irony simply delicious!! I have been banned from Costa Tesco over the stupid covid mask nonsense and yet the person who served me here was the person who banned me!! I go to Costa throughout the UK as evidenced by the 6 free drinks I currently have accumulated. Other than the staff at the Tesco outlet the staff are brilliant, especially Queens Square, Crawley and St Aubin, Jersey.

Drink was only half full and had no coffee in it. Food was freezing cold and damp with sauce to the point the bread was falling apart.

Orders mixed up and coffee was average. Won’t use again.

Amazing coffee & staff are so friendly, all new staff so will take time to get use to them but still good

It's a costa. Nothing more, nothing less.

Great costa coffee shop located at The County Oak retail park, all the usual you're expect from a Costa, great choice of sandwiches, wraps and of course coffee, seating inside and outside with plenty of free parking

Often not open when they say they are (especially the drive through). Haven't had full fat milk for 2 days and they gouge you £4 for a medium latte. On the plus side, staff are usually bright and friendly, when they are there...

Quick and Easy Service Nice and Welcoming Staff Good Choice of Hot and Cold drinks,cakes and pastries

Quick service despite being busy. Usual quality as always.

The staff are very friendly and the manager is very nice

Fantastic service thank you and fantastic delivery service thanks you

The latte which is the most important part of my order was missing, I had to order it again with extra delivery fee…

Having to look after my dog while my partner went shopping I thought I'd pop in and get a coffee and wait. Unfortunately dogs aren't allowed, which I found surprising as Starbucks down the road does. Lesson learnt!

Food is great but not cheap. Queues can get very long throughout the day as it is part of a busy shopping complex and the batistas work so hard. Pay rise time, Costa Coffee! The outside area is small and is next to a car park. Inside is cosy. Excellent selection of teas and coffees all well made.

Went in forca lovely coffe and a muffin! Good service and clean tables

Lovely friendly staff. , Nice and warm after plummeting temperatures outside.

Shut after 5pm although website states open until 7pm. Note on the door says new Christmas Hours, shuts at 5pm. Reduced hours for Christmas????

Great service and fantastic delivery service thanks you

I didn't receive my flapjack that I ordered, please can you issue a refund for this?

Quite a nice sized shop on a big shopping centre. Be warned around opening on Sunday it gets packed but coffee is great!

Visited and just feel costas isn't what it used to be