Based on 823 opinions finded in 4 websites
Based on 823 opinions finded in 4 websites
Nº 124 in 263 in Crawley
Nº 23 of 48 Other cuisines in Crawley
Opinions
Been to Costa today .I got they raspberry sponge cake .for they price I pay .absolutely disgraceful they portion I got .I think for now on no more cake just a coffee .Costa please sort it out .bang out of order
Kenneth Greaney . 2024-08-31
MORE AT Google
A Coffee Haven at County Oak - Top Notch Costa Experience! If you're a coffee enthusiast like myself, always searching for that perfect cup and a welcoming atmosphere, the Costa Coffee at County Oak is your go-to spot. I've visited numerous local coffee shops, but this Costa consistently stands out for its exceptional service and quality. From the moment you step inside, the professionalism of the staff is evident. They are skilled at crafting a wide array of beverages and are exceptionally polite and attentive. Whether you're a regular or a first-timer, they greet you with a warm smile and make you feel right at home. The ambience of this Costa is equally inviting, with a clean, comfortable setting that makes it an ideal spot for quick coffee breaks and longer, leisurely visits. It's my favourite place to unwind after shopping at County Oak or to chat with friends. The coffee itself is, of course, up to the high standards Costa is known for. Whether you prefer a classic Americano or something more elaborate from their seasonal menu, each cup is brewed to perfection with great flavours and just the right temperature. Moreover, the efficiency of service here deserves a special mention. Even during busy hours, the staff swiftly serves up your coffee delight without compromising quality or customer interaction. Overall, the Costa at County Oak is more than just a coffee shop; it's a cornerstone of community comfort and top-tier coffee craftsmanship. I highly recommend it to anyone looking for a stellar coffee experience in town!
Greg Ochelski . 2024-08-16
MORE AT Google
keeped on changing the time 5times food was cold and are drinks was on there side and they were frappe with cream on the top so not happy
Sandra . 2024-08-06
MORE AT Just Eat
Great place girls are really good no Hassel just great service they should use this places as a training shop on how customer service is done 5 ⭐️ thanks
S G . 2024-07-10
MORE AT Google
just have a message saying that my delivery was delivered but I got nothing delivered to me
paulo . 2024-06-16
MORE AT Just Eat
Forgot the cream on the frappe, but other drink was fine.
Isabelle . 2024-06-15
MORE AT Just Eat
Food cold drinks spilt not good
Iris . 2024-06-12
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They put coffee in the fudge brownie that wasn’t supposed to be a mocha and my large cappuccino was only half full!
Jo . 2024-06-12
MORE AT Just Eat
They did not put the right milk in the Iced Latte - my mother is ALLERGIC to the milk they put in because it definitely wasn’t skimmed milk. the other drink was fine.
Isabelle . 2024-06-01
MORE AT Just Eat
Hi . Very smiling team, always nice customer service, delicious coffee. I wholeheartedly recommend this COSTA :) :) :)
Asia K . 2024-05-30
MORE AT TripAdvisor
PLEASE PLEASE PLEASE can you bring back the veggie breakfast pot. It was delicious and perfect for people who are gluten intolerant. There’s not much other choice !!
Jacquie S . 2024-05-28
MORE AT TripAdvisor
Yay. Received our Coffee's with no problem 😊 Lovely friendly chap delivered it today. Thank you.
Julie . 2024-05-21
MORE AT Just Eat
I hated the drink Iced latte because they did not put skimmed milk in the Iced latte like asked. I’m ALLERGIC to semi-skimmed and full milk. I can not drink this. I’ve had one sip and and that how I found out it’s not skimmed. I’m now have a small reaction to the milk already! I’m really annoyed
Jo . 2024-05-18
MORE AT Just Eat
Cappuccino was only half full.
Hayley . 2024-05-15
MORE AT Just Eat
Where is my order? I have never received it
Catherine . 2024-05-01
MORE AT Just Eat
Missing half the order. What did arrive-None of the products ordered were not as described- key features missing or product made incorrectly. What’s odd is we ordered the same the day before at the same place and they were great! Clearly this was a bad day. Didn’t get refund though so not happy.
Katy . 2024-04-17
MORE AT Just Eat
Asked for frappe to be with cream and it’s been delivered with no cream
Jo . 2024-03-15
MORE AT Just Eat
The delivery was great. Quick and friendly service. The drinks however were not great. The chocolate fudge brownie frappe had coffee in it and didn’t ask for coffee. And my cappuccino was only 3/4 full. Meant to be a large… not completely happy with costa today.
Jo . 2024-03-09
MORE AT Just Eat
Too expensive, too busy, not very clean.
Andy Sullivan . 2024-02-27
MORE AT Google
I have not until now, ordered sausage in a bap, now I know why. I’m not sure if I was just unlucky today but the sausages were tasteless dry and shrivelled. I wonder how long they had been out or were they yesterdays!!
G . 2024-02-26
MORE AT Just Eat
Great place for coffee. Staff really friendly and helpful.
Amanda Groves . 2024-02-21
MORE AT Google
Someone else’s order delivered to me
William . 2024-02-10
MORE AT Just Eat
I bought a take out latte and the staff were chatty, friendly and knowledgable. Have been before will go again (many times)
Andy Edwards . 2024-01-25
MORE AT Google
Clean cafe and friendly staff to welcome you. Atmosphere feels spacious and food quality is to be as expected from the Costa chain. Conveniently placed with its own car park so no fighting with other shops for parking.
Chris Evans . 2024-01-24
MORE AT Google
This place is always amazing thankyou
elvis . 2024-01-24
MORE AT Just Eat
This place is always amazing best keebab house for miles and boss man is very helpful
elvis . 2024-01-24
MORE AT Just Eat
Only 2 sausages in my role so therefore I'm highly disapointed
elvis . 2024-01-07
MORE AT Just Eat
Had a lovely coffee today and served by a really nice guy called Ryley he is credit to your company!!
Jan Matthews . 2024-01-03
MORE AT Google
I will still give 5 stars for constancy and cos you're all awesome and very professional . Today though wrong drink. The drink was OK but not to my taste, but lovely for the some people. The sausage roll wasn't that great but I'm sure it's one off. Please take this on board and use this constructively as I love you all Thankyou
elvis . 2023-12-11
MORE AT Just Eat
Perfect food, drink and customer service I'll be back. Might come in one day and say hello
elvis . 2023-12-08
MORE AT Just Eat
Very very good quality coffee and amazing sausage roll. The staff are the best
elvis . 2023-12-07
MORE AT Just Eat
Food was soaked cause the coffee had been spilled over, had to clean the doorway as coffee was everywhere
Kelsey . 2023-11-30
MORE AT Just Eat
Elvis is happy and loves you all. The food is amazing and thank for the note. Thank you
elvis . 2023-11-29
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Costa to the rescue with their lovely perfect sausage roll and impeccable decaf coffee. Lovely notes too they send me. Love you all Elvis
elvis . 2023-11-23
MORE AT Just Eat
Costa to the rescue with their lovely perfect sausage roll and impeccable decaf coffee. Lovely notes too they send me. Love you all Elvis
elvis . 2023-11-23
MORE AT Just Eat
Down in the dumps again and it's Costa to the rescue with their lovely perfect sausage roll and impeccable decaf coffee. Lovely notes too they send. Love you all Elvis
elvis . 2023-11-23
MORE AT Just Eat
Still very very nice well worth the 5 star review. Not as good as it has been but they do raise the bar very high. Lovely staff. VERY happy
elvis . 2023-11-10
MORE AT Just Eat
The flat white was respectfully bussin'
Alan . 2023-11-07
MORE AT Google
My costa has not been delivered to us but has said delivered
Hayley . 2023-11-03
MORE AT Just Eat
Absolutely perfect sausage roll. I think the rolls have changed and are amazing, wholesome, fresh, slightly crusty and filling. My decaff coffee is absolutely amazing. Thank you all very much
elvis . 2023-11-02
MORE AT Just Eat
No coffee as lid not put on correctly and soaked all my other item too so I didn’t get my coffee or cake 😱😱😱!!
Debbie . 2023-11-02
MORE AT Just Eat
Sausage roll was extra special and tasted amazing. Coffee great. Food very late but steaming hot. My biscuits was missing but I got a refund so no drama. The lateness don't offend me as weather was bad. But food hot and driver was lovely and kind.
elvis . 2023-11-01
MORE AT Just Eat
Amazing staff and great food and drinks
elvis . 2023-10-26
MORE AT Just Eat
Amazing staff and great food and drinks
elvis . 2023-10-26
MORE AT Just Eat
Amazing staff and great food and drinks
elvis . 2023-10-26
MORE AT Just Eat
Amazing staff and great food and drinks
elvis . 2023-10-26
MORE AT Just Eat
Showing delivered and it’s no sign of delivery???????!
BHAVEN . 2023-10-25
MORE AT Just Eat
Great place to order from recommend always on time
Debbie . 2023-10-12
MORE AT Just Eat
Staff are super friendly, efficient and just love the wide range of drinks, snacks and food
Jacquie Miller . 2023-10-11
MORE AT Google
Very good staff and a great branch of Costa always good. Elvis
elvis . 2023-10-07
MORE AT Just Eat
Wasn’t worth the money. Tiny over priced cake
wayne . 2023-09-17
MORE AT Just Eat
Perfect nice and hot good quality
elvis . 2023-09-08
MORE AT Just Eat
Very disappointing with the blueberry bubble frappe as it did not have any blueberry bubble in it.when I been to other Costa shop they have always put the blueberry in it I would of not order if I know it had only sauce and cream
Sandra . 2023-08-30
MORE AT Just Eat
The staff make this Costa, especially Anabella who was friendly and welcoming.
Charlotte . 2023-08-28
MORE AT Google
Fairly quiet, service was quick and efficient.
Adam Leadbetter . 2023-08-28
MORE AT Google
Yes perfectly fine baring in mind it's traveling a while so it's not as fresh as eating in but the best it can be so happy
elvis . 2023-08-25
MORE AT Just Eat
Great service and we got our straws too. Drinks were very nice and tasty.Driver was very polite and friendly.
Tina . 2023-08-16
MORE AT Just Eat
Very rude and ignorant man that served us today, his nose out of his mask when serving us and later shouted to whole shop that they were closing, very poor ** update from new visit ** nothing much changed, this time staff can't do simple maths, still a very poor experience
Sean Tilbury . 2023-08-05
MORE AT Google
Overall good experience - however the food I ordered was sold out. I was give alternatives which was sweet - but would have been nice to have the option - maybe add a "plan b" option when ordering?
Corey . 2023-08-04
MORE AT Just Eat
Service here is good, but the food lets it down a bit... toasted sandwich was just warmed up, and the pain au raisin was tasteless. Staff are very good, and coffee was done quickly and hot.
Jeff Richards . 2023-07-27
MORE AT Google
Nice coffee shop in Next store at County Oak
Margaret Tilford . 2023-07-12
MORE AT Google
Staff very friendly and food/Drinks were well made. Exactly what you expect from a Costa
Richardpalmer31 . 2023-07-09
MORE AT Google
If you're out to impress on a date, I would probably pick somewhere more restauranty. But if you need a coffee fix, then it's perfect.
Al-Haitham Bilbeisi . 2023-07-04
MORE AT Google
There was no syrup in the latte I ordered caramel syrup and didn’t taste a drop, considering I spent nearly £10 on this I am really quite angry
Victoria . 2023-07-01
MORE AT Just Eat
the bacon roll was perfect and quickly devoured by the account holder. His drink was perfect and the servers adhered to my reasonable instructions
elvis . 2023-06-19
MORE AT Just Eat
My order was never delivered by the delivery driver they went to total opposite direction to my address and then marked it as delivered I'm absolutely fuming about this as when claiming a refund from just eat all I will get back is the item cost not delivery or service charge. Obviously the delivery driver wanted a freebie or has delivered it to the wrong address but that is because they haven't read the address properly. Poor poor service overall
Crystal . 2023-06-10
MORE AT Just Eat
I visit this Costa most mornings. Staff are always pleasant and polite. I usually order on route and collect on arrival which works great for saving time on my way in to work in the mornings. On the odd occasion that I have a little extra time and the weather on my side I'll hang around and make use of the outside seating to enjoy my coffee in sunshine and peace before everywhere else at County Oak gets crazy busy. Everything you'd expect on site, hot/cold food and drinks, snacks and customer toilets. All flat surface and accessible.
Robert Hall . 2023-06-07
MORE AT Google
Great customer service and served quick
Paige Ingram-Huson . 2023-06-06
MORE AT Google
Great mocha and sausage bap. the order arrived complete and has been consistant appart from the other day when my roll only had 3 sausages. a refund is pending.
elvis . 2023-05-25
MORE AT Just Eat
Very careless and unsupervised staff. The sausage roll i requested and paid for was not included. instead a bacon roll so very unhappy and disapointed. This is not Just eats fault
elvis . 2023-05-17
MORE AT Just Eat
Costa is my standby when Starbucks isn't handy, I love their easy to use app and as I always use my own mug the bean system is great for me. Nice place with comfortable seating and plenty of parking, pleasant staff and good service.
Suburban Steve . 2023-05-17
MORE AT Google
Forget the straws, and usually does, disappointed about the straws, has to be done better next time. Overall I very nice meal however and I love it
Thaher . 2023-05-14
MORE AT Just Eat
missing items but otherwise good
Elise . 2023-05-14
MORE AT Just Eat
Fast and good service must return soon
paul floodgate . 2023-05-14
MORE AT Google
A lovely little Costa conveniently located near the other shops, whilst my wife is shopping I can sit and relax with a flat white. Staff are always friendly and the coffee shop is always clean and tidy.
GeoPaul . 2023-04-22
MORE AT Google
Driver called on arrival as requested. Friendly and cooperative
Georgia-May . 2023-04-21
MORE AT Just Eat
Predictably good coffee, food and service.n
Angie C . 2023-04-19
MORE AT Google
Ordered poached egg bacon brioche but no poached egg. There was a nice note attached that poached egg was not available. Just begs the question 'why did it let me order then'
Kelvin . 2023-04-14
MORE AT Just Eat
I like this Costa, the latte is as expected but the irony simply delicious!! I have been banned from Costa Tesco over the stupid covid mask nonsense and yet the person who served me here was the person who banned me!! I go to Costa throughout the UK as evidenced by the 6 free drinks I currently have accumulated. Other than the staff at the Tesco outlet the staff are brilliant, especially Queens Square, Crawley and St Aubin, Jersey.
Richard Champion . 2023-03-30
MORE AT Google
Drink was only half full and had no coffee in it. Food was freezing cold and damp with sauce to the point the bread was falling apart.
Lesley . 2023-03-28
MORE AT Just Eat
Orders mixed up and coffee was average. Won’t use again.
Kim . 2023-03-19
MORE AT Just Eat
Amazing coffee & staff are so friendly, all new staff so will take time to get use to them but still good
June Franklin . 2023-03-17
MORE AT Google
It's a costa. Nothing more, nothing less.
David B . 2023-03-08
MORE AT Google
Great costa coffee shop located at The County Oak retail park, all the usual you're expect from a Costa, great choice of sandwiches, wraps and of course coffee, seating inside and outside with plenty of free parking
Sean Penney . 2023-02-24
MORE AT Google
Often not open when they say they are (especially the drive through). Haven't had full fat milk for 2 days and they gouge you £4 for a medium latte. On the plus side, staff are usually bright and friendly, when they are there...
Peter Holliday . 2023-02-15
MORE AT Google
Quick and Easy Service Nice and Welcoming Staff Good Choice of Hot and Cold drinks,cakes and pastries
James McMillan . 2023-02-08
MORE AT Google
Quick service despite being busy. Usual quality as always.
Marco Moreira . 2023-01-26
MORE AT Google
The staff are very friendly and the manager is very nice
Viorel Turcu . 2023-01-24
MORE AT Google
Fantastic service thank you and fantastic delivery service thanks you
Stephen . 2022-12-27
MORE AT Just Eat
The latte which is the most important part of my order was missing, I had to order it again with extra delivery fee…
Mertkan . 2022-12-26
MORE AT Just Eat
Having to look after my dog while my partner went shopping I thought I'd pop in and get a coffee and wait. Unfortunately dogs aren't allowed, which I found surprising as Starbucks down the road does. Lesson learnt!
Sam Carey . 2022-12-24
MORE AT Google
Food is great but not cheap. Queues can get very long throughout the day as it is part of a busy shopping complex and the batistas work so hard. Pay rise time, Costa Coffee! The outside area is small and is next to a car park. Inside is cosy. Excellent selection of teas and coffees all well made.
nicola mc nair . 2022-12-22
MORE AT Google
Went in forca lovely coffe and a muffin! Good service and clean tables
Wilma S . 2022-12-15
MORE AT Google
Lovely friendly staff. , Nice and warm after plummeting temperatures outside.
emma smith . 2022-12-13
MORE AT Google
Shut after 5pm although website states open until 7pm. Note on the door says new Christmas Hours, shuts at 5pm. Reduced hours for Christmas????
Lala Lala . 2022-12-06
MORE AT Google
Great service and fantastic delivery service thanks you
Stephen . 2022-12-03
MORE AT Just Eat
I didn't receive my flapjack that I ordered, please can you issue a refund for this?
Stefanie . 2022-11-21
MORE AT Just Eat
Quite a nice sized shop on a big shopping centre. Be warned around opening on Sunday it gets packed but coffee is great!
James Thumwood . 2022-11-15
MORE AT Google
Visited and just feel costas isn't what it used to be
Sue Potter . 2022-11-15
MORE AT Google
The hot chocolate was very nice
Amber . 2022-11-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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116 Opinions
None of the plug sockets were working, couldn't find one to charge my phone while having breakfast after a long flight. The lady at the till was not helpful at all. Disappointing.
27 Opinions
The best café in Crawley. Staff are friendly and helpful. Their cheese omelette is superb and the best I've had anywhere. Wide range of other breakfasts and lunches. This is my go-to café and I'm never disappointed. Very popular with locals. Highly recommended!
41 Opinions
There was rubbish on floor like crisps, Normally it would be a good idea that when the tables are cleared and there is stuff on the floor it should be swept at the same timthe tables are cleared Dish washer still not working so customers were served with a cup and no saucer and a teapot
4 Opinions
I'm a regular here, but don't let that put you off my recommendation. This place is now open 24 hours which is great when you finish work at around 00.30 and need some good grub. The Scooby Burger is the one to go for if your hungry (you won't be hungry afterwards) at £8 it's a bit steep but good for what you get. Recommended defo