Based on 3.116 opinions finded in 3 websites
Based on 3.116 opinions finded in 3 websites
Nº 133 in 263 in Crawley
Nº 27 of 48 Other cuisines in Crawley
Opinions
2 occasions recently to see a female constantly eating behind the bar .. food is pretty good for choice and quality, drinks are reasonably priced for airport
Craig Clark . 2024-10-10
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Some where to pass the time while wait to check-in for flight
Andy Smith . 2024-10-08
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Nice place to eat at Gatwick, loved the caramel chicken wings!!
Jeannette Douglas . 2024-09-27
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Tanks for the smile and the warm welcome. We found Dawid especially kind and nice.
Kevin Grosso . 2024-09-26
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Great quality food and drinks. Wine was nice, and fish and chips was very well made. I recommend it.
Faranak Gholampour . 2024-09-21
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Nicholas was and it is very brilliant, helpful, can advice if you ask, just perfect service
Kestas Anuzis . 2024-09-20
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How can you be so bad ??? Disgusting pancakes, the worst dry granola. Customer service does not exist in this place, no check backs, short of staff
Julija Prozorova (JP) . 2024-09-18
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Ordered via the QR code. Payment was taken but the order apparently failed, showed the staff who were less than helpful. Said I'd have to reorder and pay again at the bar. Then went on to try and place the blame on my (UK) bank for the situation. If you go here just order at the bar, or better yet just don't bother going here.
Shaan Nazir . 2024-09-18
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It shuts do early, it is not worth bothering. With all night flights going on, it should be staying open longer as passengers are arriving at different times.
Neil Chapman . 2024-09-18
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Awful experience as a solo traveler. Flight got delayed so I decided to sit down and have breakfast + a few drinks whilst waiting for check in time. Ordered food which to be fair came in fairly quickly however waited over 25 min for my coffee. Later on, I got approached by a manager (was wearing a different uniform to the rest of staff) and got asked to leave. I asked why, and he said your are not ordering enough so leave the table. I then mentioned to him that I had literally just ordered another drink. He then looked down on me and said order then or leave. So rude, and unwelcoming. By this point I had already spent over £42 and been there under an hour. Incredibly unwelcoming and extortionate. The way I was spoken to, it's not how you speak to your paying customers. Appearance or travelling solo shouldn't. be a reason to be rude to anyone.
Doppler “Doppler” Feid . 2024-09-15
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Wonderful coffee, great pie, chips and fresh vegetables. We were watching meals arrive to other guests and the meals looked amazing
Cheryl Sawyer . 2024-09-11
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Return visit to start the holiday and again excellent friendly service.
Tim Bouffler . 2024-09-09
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Very nice. Staff very attentive snd friendly. Very good service and food
Tracey Butler . 2024-09-09
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I thought the service on the bar was exemplary. Efficient and good humoured, and the Elderflower Spritz made with on site distilled gin was excellent. My partner had the best ham (very tender) egg and chips ever, and my burger was tasty and not overcooked. Our food server was also cheerful and clearly hard working. We’ll come here again next time we fly from Gatwick.
Andy Sinclair . 2024-09-08
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For an airport outlet this place is excellent! The best ham egg and chips I’ve ever had. Beautiful hand cut tender ham. The service was very efficient and friendly. Staff all seem to work hard. We’ll definitely come back next time.
Liz Romer . 2024-09-08
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Food was very poor. Definitely didn't get what I ordered as they'd put some weird ragu all over the burger. Pretty shocking for the price
Matthew Pert . 2024-09-01
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The food was delicious and staff were friendly. They did a great job of checking the food was ok as i have allergies. Would defo eat here again!!!!
yvonne d . 2024-08-31
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Dirty table, very slow staff and service. Overall a very unimpressive experience. The waiter didn't even clean the table after it was covered it the remains from the last customers.
Julie B . 2024-08-31
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Employ more staff, wanted to ask a question, staff completely ignored me. Will not visit again, neither shall I recommend
Deborah Amer . 2024-08-27
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Pub grub at the airport, all the traditional dishes..
Anthony Grace . 2024-08-26
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Nice airport restaurant. Good selection of drinks. The vegan burger was lovely! Great chips too. Service by Marcin was superb 👌
Luke Seeley . 2024-08-24
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We had lunch with the kids while waiting for our flight. Good service
Alex Mitchell . 2024-08-17
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I had the traditional breakfast realy disappointing, the scrambled eggs were microwave and disgusting, not cooked properly, the actual size of the breakfast for the money was disappointing, big enough for a child but not an adult, l certainly would not recommend! As a trained chef of over 30 years to be putting food ot to customers is disgraceful, cheep produced dose not mean quality,
Robert Newman . 2024-08-16
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Ordered food, order arrived after 30 minutes. Chickpea burger was actually chicken (my wife is vegetarian), totally unacceptable.
Babusi Nyoni . 2024-08-11
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Disgusting service. We asked for a table for 2. And the guy wanted to sit us by the main entrance. So I asked if we could have one of the booths further in, to which he replied no. So I asked him why and couldn’t give me an answer. So spoke with the manager who opened the area up. We were left sitting there for 15 minutes the table needed wiping. Needless to say we got up and walked out!!’ Never again
Simon Fogl . 2024-08-10
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Service was so slow only one person at till with a long queue for an airport poor
M W . 2024-08-08
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Hidden gem, only visited with family due to delayed flight, but glad we did. The service was exceptional and food of excellent quality.
Reen Scott . 2024-08-07
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We came for a meal the night before our flight and all had a great time. The food was absolutely delicious, would 100% recommend the chicken curry, perhaps the best I have ever eaten out. The naan and bread was also a treat. Good speed of service as well, not too fast nor too slow. Fantastic waiter with us upstairs, can’t remember his name unfortunately, so including without being pushy. Would definitely recommend. Great spot before security! 👌
HOJ . 2024-08-07
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You're NOT able to use easyJet voucher here. Stuff could be more friendly
C . 2024-08-02
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Ice cream served with the main course.. but fast and polite service
Etro Nova raider . 2024-08-02
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I was just taking a look at what they had at the bar and someone who I can only assume is the manager gave me attitude and said that there was a queue to order, despite not trying to get anyone’s attention to take my order. I explained I was just having a look and he just scoffed. No apology for assuming I was trying to order, nothing. It was just attitude from the start.
justlooking . 2024-08-02
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Good airport food, reasonable price. We had Fish + Chips and Grilled Chicken, both very good.
StudeoM . 2024-08-01
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Santos is very attentive and offered very good service to a group of 9 people.
Angel Tan . 2024-07-29
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We ordered small plates. Loaded toasties, chicken wings, salt and pepper chicken. All food was very tasty and hot. Service was good. Too busy downstairs. I suggest going upstairs.
Stuart Goodman . 2024-07-29
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Monday 21st July 2024 Today, we used this north terminal of Gatwick Airport weatherspoons This clean, busy, well run pub was not the cheapest but was to be expected. These were the extortionate prices as this is an airport The main problem. I had was the pub only had 1 hand pumped real ale on today although it was a good brewery If this pub could get 3 handpumped ales on, I would gladly give 5 stars, not 4☹️
Darren Slingsby . 2024-07-22
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Food was really good. Gin from their own distillery was very tasty. Marcin our server was fantastic and was so good best customer service we have received in years.
Danielle King . 2024-07-20
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Very Good Food and Good Quick Service. Friendly Staff.
Mike Aveley . 2024-07-15
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always busy nice staff chicken curry is good
Jj L . 2024-07-08
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Great veggie food, we had the haloumi fries and spicy mayo to start followed by the spicy chickpea burger. The food was really tasty and very filling. They distill their own gin, which is an added and bonus with a really clean distinctly botanical flavour. Special shout out to our server, Marcin, who made the experience special and the gin man who had us almost in hysterics - please do yourself a favour and visit this fantastic north terminal venue ❤️
Jax Newcombe . 2024-06-29
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I know food in airports is famously bad, but this was on an entirely new level. I ordered a cheese and tomato toast, and it was just a sprinkle of cheese. The service was good but overwhelmed by the volume of people.
Luiz Pimenta Chef Pimenta . 2024-06-28
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Awful experience. Dirty dishes, table and cutlery. No efforts to improve their cleanliness.
Armando Duarte . 2024-06-24
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We were in Table 22. A memorable shared meal with our friend who we accompanied to Gatwick Airport as she goes back to our home country to get married. Good food, good service, good times!
Christian Christopher Lopez . 2024-06-24
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Not the best experience, had to ask the guy to clean the table, when he finally came he only cleaned half of it. Seats are filthy, no cutlery on the table had to ask. It's hard to mess up a cheese melt. They somehow managed it..
Raj Sookrah . 2024-06-16
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Really friendly staff, especially our waiter David from Poland. Nothing was too much trouble.
Sheila Craft . 2024-06-16
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Excellent food and service. Would definitely recommend
Maria Cooke . 2024-06-05
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SANTOS the manager was amazing and the team was incredibly exciting and happy to make sure my meal comes in time … Sagio and Daren .. wow what a service … looks like the kind of my place before flight …
olepus andrew . 2024-05-29
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We always use Nicholas Culpeper when using London Gatwick airport because the food is good, reasonably priced and the staff are efficient and pleasant. Thank you.
Tony Life . 2024-05-20
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Dawid was superb, really polite and when I was going to the bar he insisted I relax and let him get the drinks. Great service 👍🏻
ben6993 . 2024-05-10
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Absolute gem in the airport. Highly recommend. We had the sausage and mash which was delicious, I also had the veg selection expecting not very much but there was a great selection in the dish. The food was hot, well cooked and from order to table was very timely. The tea was in a pot not a teabag in a cup and plenty of milk. We ordered and paid online but they are happy to take table orders. Staff were very friendly and helpful. A most enjoyable start to our airport experience!
Sue Wynette . 2024-05-06
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I was surprised, but the food in that restaurant on the second floor actually very good. I was surprised to get a good food in the airport. I ordered a stake and it was very delicious. Will recommend. Very good stuff there as well.
Tetiana Smith . 2024-05-04
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Amber was super helpful and friendly. Would definitely recommend. Quick service, lovely coffee and my son really enjoyed his bacon roll and baby chino
Laura Marshall . 2024-05-01
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Served by Harvey. 5 star guy! Absolute gem. !!! So kind. So Quick. Absolutely delicious food as well compliments to the kitchen. If you need to recharge yourself when visiting Gatwick Airport, this is the place to go.
QuickfixIT and Training . 2024-04-26
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I am dumb struck £8 pound for a bacon roll on what day which planet is £8 justified never again
Errol Ferguson . 2024-04-23
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Marcin made our dining experience really good, a lovely young man who was really helpful
Penny Pilley . 2024-04-23
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Patient, courteous service and good breakfast
Loren Christen . 2024-04-13
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They would be advised to clean the pipes for there draught beer shocking !!!!!!! Because there open 24/7 no excuse could do one brand a time
Stuart Luxford . 2024-04-07
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Fairly good food, had the bacon and cheese burger. Would recommend over the options at the hotels. Staff were friendly, fast service.
Benjamin Murtagh (Benjamin Murtagh) . 2024-04-01
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Disastrous waiters, rude especially the bald one, not recommended
Bullamania Herculescf . 2024-03-24
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Santos and Sergio great service with smile..⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️for them
Shama . 2024-03-23
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David was a wonderful waiter very attentive as i had breakfast and working! Thanks
Axel Laplace . 2024-03-22
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4 days later still sitting on the throne without moving
Ène Bex . 2024-03-20
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Horrible food quality, uncaring staff (except one person called Sawant, who was apologetic about our experience) and unapologetic about the lack of service or food quality.
Rajesh Dongre . 2024-03-19
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Bad food and bad customer service
URAI KAL . 2024-03-15
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Really nice staff, made me feel welcomed right away!
Malaz Elnaiem . 2024-03-14
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Friendly service, tasty fish&chips plus nice beer and fantastic gin! For me that's all I need at the airport. Thank you for nice time while waiting for my next flight.
Paweł Krawczyk . 2024-03-12
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Well where do I start? Upon entering I asked the lady at the bar if we could seat at any table and it was a rude brush off as yea. I tried to ignore it and went to a table with my family. I ordered an omelette and I assumed it would have come with toast. When the omelette came, there was no bread. I ordered toast thereafter which took about ten minutes. I had to go up to remind the ONLY lovely server and she politely told me the toast was ready. I went back to my seat and another server... (APPARENTLY THE MANAGER ) BROUGHT the toast out and dropped it on the table rudely without saying a word and far from my plate as well..... What type of service is this? This service from the manager and bar tender was disgusting and appalling !!!!! I will NEVER PATRONISE THIS BUSINESS Again. Imagine paying over 40 pound for this type of service???
Demorville Alexander . 2024-03-12
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Expensive!!. £13.50 for a bacon and cheeseburger and not so much as a side salad….nothing, skin on fries would cost another £4.75. Avoid, get in the car and travel to a pub, or if departing, wait and go to The Breakfast Club.
Robert Taylor . 2024-03-11
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Awful on all counts, overpriced, ‘chicken burger’ consisted of three dried out nuggets in a limp salad bun with an egg cupful of chips. No welcome, no check or smile from staff, dirty table, skanky sauce bottles and to top it all bloody Coldplay on the Muzak. Avoid at all costs.
Dan Ratcliffe . 2024-03-11
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Dirty tables, hamburger with plastic-like taste. Good beer.
Pierluigi Busetto . 2024-03-09
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The fish and chips was cold and found a brown long hair didn’t offer a refund or replacement
Osman Hacibebacha . 2024-03-08
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Nice and kind staff, good range of food, may as well breakfast, brunch, lunch, dinner. Good drinks.
Andrea Sárvári . 2024-03-07
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Thank you Santana for your professionalism
Mélissa Lacroix . 2024-03-07
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Santana was helpful and quick with my order; and I also enjoyed the scrambled eggs and a very hot cup of cappuccino.
Emmanuel Coker . 2024-03-06
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We had breakfast before our flight, my friend got the big house brunch and I got the ceased salad , unfortunately my salad chicken was really dry and so was the parmesan cheese it didn’t taste very good. Our waiter David was so lovely he changed my food to the house brunch and gave me an extra mocha as my salad cost more than the brunch. He also gave me whipped cream on my mocha even though it doesn’t come with it as my friend had whipped cream on her hot chocolate. He was very lovely and polite to us and went above and beyond to help out, I enjoyed the brunch and my mocha before my flight.
Jerene . 2024-03-06
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Not what I expected from an airport eatery. Great service, great food and the G&T made on site is delicious.
John Roberts . 2024-03-06
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Excellent food and service. The waiter Santana was impeccable, very professional and kind
Alessandro Boccarella . 2024-03-06
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Lovely staff, lovely food , a-lot of it, cant fault this place and the food comes very very quick
Jaiden Reynolds . 2024-03-05
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Very good vegan AVOCADO & GRAIN SALAD.
Maria Russo . 2024-03-05
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Spent time here while waiting for a flight. Rohan was extremely professional and polite in how he dealt with me and other customers, a credit to the team!.
Steve White . 2024-03-04
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As English breakfast as they come. Black pudding, beans, and a cup of tea. I’m in England lol
Gaby Hanna . 2024-03-03
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The order took ages and when it finally arrived; items were missing. To add insult to injury we were asked to produce receipt as evidence for croissants ordered ! Chased three times for the order
Tony Joanes . 2024-03-02
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Marcin was absolutely brilliant & food was lovely, thank you. Would highly recommend 👌
Lynsey Seymour . 2024-03-01
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Had the Loaded Nachos. Wouldn’t exactly call them loaded. Def not worth the extra £3.75 for the beef. Hardly any beef on it
Mick Hetherington . 2024-02-29
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If you are sitting in the Premier Inn or Sofitel and wondering if the grass is greener inside the terminal, the answer is yes. Gin is distilled on site (and they are very passionate about this) - the orange and passionfruit was great. Otherwise, decent selection of wines and Camden Hells beers. We ordered some beige appetitisers which tasted good. All round far better than the alternative we were facing before a 90 second walk over here.
James Cox . 2024-02-22
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Perfect place to stop for a breakfast after a long flight. The service was superb, big props to David S. for good vibes and swift service.
Vesse Saastamoinen . 2024-02-22
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Perfect breakfast ! Than you so much David for the service :)
Joe Holmes . 2024-02-22
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Brilliant place for food and drink, lovely staff
Laura Dolphin . 2024-02-21
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19/02/24 AM. At first we were told to order at the bar, but a very helpful waiter/worker (tall with an accent) saw that we got up to order and said he would take our order at the table instead. He was very efficient, polite, and made helpful suggestions to our order. Food was good.
Georgina Jackaman . 2024-02-19
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Good service and ok food. The people working hete are very polite.
Sverre Martin Langedal . 2024-02-19
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Dawid was amazing !! Definitely gonna come back !!
Tania Teixeira . 2024-02-19
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The food here was amazing and reasonably priced. Our waiter Harvey was very polite and friendly - great customer service.
Samantha Norris . 2024-02-19
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We were curious about the gin distillery at the airport. Philip explained the different gins made here, and his enthusiasm encouraged us to try the London dry, and the Elderflower/Earl grey varieties. Both were excellent and delicious. He also told us about the amazing desserts on offer. Unfortunately, we did not have time to try any of these, even though they sounded amazing. Maybe next time we travel from the north terminal!
Anthony Knight . 2024-02-19
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Good food, lovely staff perfect little place to get food before you go through security
Simon Perrott . 2024-02-17
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We arrived at 6pm on a sat evening, it was a two hour wait for the restaurant in Premier Inn but we found a seat here immediately. I thought we would need to order at the bar but a waiter was with us almost immediately and he was super efficient. Food took 20 mins but we were informed when we ordered and it was cooked fresh so you can't really expect anything else. Food was good quality and the prices were what I would expect in an airport restaurant. Waiter was absolutely excellent!
Hev . 2024-02-17
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Over-priced beer at nearly £7 a pint. Beer tasted like lemonade, yuk!!
Jim Roberts . 2024-02-16
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Good food, at a reasonable price with brilliant service. Marcin couldn't do enough, he was brilliant
Baron Andrew Arbuthnot . 2024-02-14
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3,25£ for slice of toast! Madness!
Igor Szulc . 2024-02-14
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THANKS TO DAVID! I had good time waiting fir my flight. David was so kind and very nice!!
Bana 6ixgraphy . 2024-02-14
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Visited for our Valentine's Dinner, tried the Valentine Special Strawberry Prosecco at £12, Crispy Chicken Bites with both Sauces on the side for £9.25, and the Haggis Pakora for £8.25. It filled us up just enough for dessert. Our waiter, Marcin, provided exceptional customer service with a constant smile, offering excellent food recommendations. The dishes were delightful, accurately reflecting the menu. Kudos to the chefs! Marcin excelled in upselling and suggesting. For desserts, we enjoyed Vanilla Cheesecake at £7.25 and Pecan Pie also at £7.25.
DAKsjN . 2024-02-14
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The handsome waiter on the second floor here is really nice and the service is very good. I think I will come here again for his service.
Wilbert Wang . 2024-02-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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13 Opinions
Wednesday morning 25th September we visited this branch of Costa, which is located in the Premier Inn at the North Terminal in Gatwick, where we had spent the previous night. We found a place to sit then one of us went to the counter to order two flat whites, £3.95 each. When paying went to add to our reward points (beans) but we were told the reward scheme did not operate here as it was a franchise. They are working on it and are hopeful that they will included in the loyalty card scheme soon. While waiting for the coffees to be prepared it was an opportunity to look around the place. The fridges and cabinets were very well stocked with sandwiches, paninis, snacks, cakes, cookies and more. The serving and food area was clean and well maintained. Our coffees, when prepared, where how they should be, they were the correct temperature and full of flavour. The Coffee shop is open twenty-four hours, as advertised in the lifts and about the building.
117 Opinions
None of the plug sockets were working, couldn't find one to charge my phone while having breakfast after a long flight. The lady at the till was not helpful at all. Disappointing.
823 Opinions
Been to Costa today .I got they raspberry sponge cake .for they price I pay .absolutely disgraceful they portion I got .I think for now on no more cake just a coffee .Costa please sort it out .bang out of order