SOHO Coffee Co. in Cheltenham

Awful visit today at the regents arcade soho coffee - usually it is so lovely and well staffed. However, today I was greeted with two young girls who were the pinnacle of disrespectful and rude, they wouldn’t stop saying nasty comments to my mother and laughing at her order. Then proceeded to watch us and laugh and made us so uncomfortable we had to leave.

Definitely dog friendly, we were welcomed in when we asked if our dog was allowed in. We popped in for a coffee, these were great and the price was reasonable too. Staff definitely chatty and friendly and definitely tuned into dogs.

I go into the arcade soho quite often and the lady with the blue hair and chequered shirt always goes above and beyond for us. The rest of the staff are very welcoming and kind also.

I walked in asking for help as my gf gave me NO idea what to get her. The staff were really lovely and helped me out. Had a (staff recommended) orange mocha which was so nice! Gf approved 👍

Went to Soho Coffee in Cambray Place cos this was only a quick visit to Chelters. Greeted by a lovely young lady who took my coffee order, even though I had partially lost my voice. I also ordered a egg and bacon bap. Coffee arrived in no time and was delicious. Bap arrived shortly after and had loads of tasty bacon in it and the egg was perfect. Plus it had brown sauce as well. I think I might do another one of those next time I cone to Cheltenham.

Average experience (food quality mixed, service average, expensive - £35 for breakfast for 2 adults / 2 kids) but refused to take cash! What about those disadvantaged people, the elderly and kids who often rely on cash? Soho Coffee clearly doesn't care about them.

Went in on a Friday morning. Had the avocado & eggs on sourdough. Watched the assistant scooping out the avocado. So fresh. Presentation had care and it tasted lovely. Very reasonably priced too. Will definitely eat here again.

On a day when it felt like everyone was behaving obnoxiously (probably because last Saturday of the school holidays) I ducked in here and had a coffee and a pizza-like flatbread with bacon and fried egg. Coffee was good and the place itself is comfortable and being on a traffic-free square is more pleasant than some. Service was quick and agreeable. Couple of points though: - I could see no menu apart from the one behind the counter. Which means customers have to come up to the counter and dither while they're making their choice, which slows service down. I may have missed it but could see no other menu which would let people make a choice and then go to the counter. It's all a bit greasy-spoon doing it their way. - the flatbread was ok in itself but not a lot of bacon, the egg was hard-boiled which might not be to everyone's taste, and it could do with something extra.

The service was very nice, I am disappointed that I could not pay in cash, good that I had money on my account. the situation made me very stressed. I will not come back here for coffee, never again wanting to have a choice.

It was lunch time but we ordered the full English breakfast baps and coffee. The coffee came quickly and was strong but not bitter and not scalding hot. The rolls were made from scratch and took 10 minutes but we’re definitely worth the wait. The sausages and bacon were well cooked and the egg was still runny but not gaggy. It was the most delicious breakfast roll I’ve had and was reasonably priced. Wish we had one closer as I will definitely use them again

Decent food properly made by working people decently paid. Most of all, the bread is or used to be enough to feed one's self

I can't even put it in words how terrible this company and place is. Me and my family came to the shop yesterday to grab a coffee and some breakfast as it looked like the best coffee shop around. The food and coffee came and first of all, the food including the meat was undercooked (are you trying to kill us??) and very chewy, just terrible. As if this wasn't bad enough, the coffee tasted disgusting (and I thought I made terrible coffees!) and when I asked an employee about this, they looked like they haven't finished school yet and said "I'll get someone to speak to you about this" AND NO ONE ARRIVED AT OUR TABLE! At the bare minimum have some competent team. After this we left since we weren't going to waste anymore of out time. Avoid at all costs, please.

My husband and I stopped here for a light lunch yesterday. We both had the chicken salad sandwiches and a cold drink. Lovely location and delicious fresh sandwiches. Highly recommended

Really friendly and attentive staff and in my opinion best coffee in town. Sadly they still serve food, tho we know it’s outside at the moment, in polystyrene containers and plastic cutlery. Don’t understand why considering neighboring places are using proper chinaware and cutlery !

Porridge was lovely along with the Pancakes and tea but the service was shocking and rather funny. Seemed to be all over the place not knowing who ordered what, tried to give us an order for someone else....twice...Get organised and you might get better reviews.

El servicio es caótico, el segundo fin de semana de cada tres que desordenó las órdenes equivocadas, agotando los ingredientes y el tiempo de espera ridículo para una orden tan simple.Apenas veinte personas en el café, se estremecen al pensar cómo sería si estuvieran llenas.¡La formación del personal! ?Los inodoros, los contenedores se desbordan y una caca grande y agradable en la sartén.Soy local y he venido aquí durante años, ¡evitaré los fines de semana hasta que se resuelvan!

He estado muchas veces en esta cafetería siempre ha sido muy buena, la visita de hoy puede ser la última.Un cliente trajo 2 perros y los sentó en los asientos uno a cada lado de ella, personalmente no creo que esto sea aceptable, cualquier persona que se siente en esos asientos después no podría hacerlo sin cubrirse de pelo de perro o, lo que es peor, no muy agradable particularmente cuando hay comida involucrada.Si bien soy un amante de los perros y creo que los perros que se portan bien debajo de la mesa son apropiados, este es un paso demasiado lejos, no son niños.

Il cappuccino non è per niente male, ma dalla mia esperienza, per il pranzo non è proprio il massimo.Il personale è gentile e disponibile.

Pensé que le serviría un batido a mi hija para desayunar, ojalá no me hubiera molestado, era como un zumo acuoso que hizo que mi hija se estremeciera. Esta es la segunda vez que le he dado a alguien una oportunidad.Lo que se describe en la pizarra definitivamente no es lo que obtienes.Los pasteles están rancios o medio derretidos.Sin embargo, las opciones de almuerzo son saludables y sabrosas, aunque no un poco caras.Encontraremos una nueva cafetería.

Better alternative to Starbucks. Service by young inexperienced barrister. Prices however were reasonable.

Visited over the weekend several times. Getting coffees and snacks. Really impressed with the staff. Full of smiles and very engaging. Service was spot on and we went there several times because the staff were so lovely. Coffee was fab too!! Thank you 💕☕️🥇

Only stopped here as big queues at nearby Costa, Pret and Nero... nobody at Soho and now I know why! Coffee tasted awful, like the beans were burnt and a large latte was actually only 3/4 full! Won’t be going back here!!

Found the staff rude and flippant this morning! It’s early for us too! Nice decor and seemed warm the 7minutes I was in there.

Every time I go here the coffee seems to be cold, I now choose to go to Costa next door sadly, the staff here are lovely but so slow! The atmosphere is nice and they do have a good selection of snacks etc but it is more expensive than the other coffee shops, they do also always under-fill your cup! Certainly not my favourite place and there are much better places to go close by.

Lovely coffee shop with nice ambience. Had coffee, hot chocolate and breakfast rolls. All cooked and served to a high standard. Highly recommended.

Thought we'd try a coffee place other than Starbucks. Very pleasantly surprised. The food was very good and the coffee great tasting. Friendly staff. Would recommend.

Taken me a while to check this out but definitely gives Pret A Manger a run for its money! Clean, friendly and delicious food-Bircher muesli is great-and coffee is excellent. Worth a try!

From the outside this looks like a nice place, the food on display looks nice and the serving staff are friendly.....that's where it ends....the drinks service was very slow, in fact they forgot my drinks. Although both were nice coffees. However, the plates and saucers were tired and dirty. We had the falafel in a flat bread, the flat bread was very chewy and there was very little actually in it. Meaning you threw away the back because it was inedible. It's also expensive, £16, bought two flat breads, two small pieces of cake, two packs of crisps and two small coffees. I wouldn't go back and wished I had gone to Pret where the food is much better.

My other half is a proper coffee lover and won't entertain a bitter cup of coffee so I was delighted that we found this place just around the corner of our hotel and it was lovely and great t sit outside and people watch

Served by friendly staff this modern, clean coffee shop is a great place to meet for business or with friends.

One of or coffees we had was luke warm but it was replaced. High street location was good but the person who took our order found it difficult and not a smile on his face.

Delicious coffee, fast wifi, friendly and attentive staff, winning combination in a town that offers lots of coffee shops. Hand dryer in patron toilet was broken which is unhygienic so probably needs sorting asap.

Lovely fresh cakes and friendly staff. General chain atmosphere but if you need a cuppa here is a good choice

Good coffee, nice offer, friendly service, with a bit of luck you can enjoy the sun on the terrace in front.

...the best Americana i have had in a long time. Service was great as well. A very pleasant experience and highly recommended. I'll be heading for a SOHO coffee shop when i get the chance.

Visited for takeaway coffee was good, staff were polite. Nice interior o would definitely visit again. My daughter has visited before and recommended the paninis.

This was the first time visiting Soho coffee. We sat outside in the sun wanting to enjoy our coffee, which was nice I have to say. Unfortunately there was a large group of kids/chavs who were not buying anything from soho coffee but sitting with customers outside. It really was not a nice vibe. Staff should deal with this in my opinion. May not visit again.

Just wanted 2 cups of coffee so not really loads to say,nice coffee,decent seating area outside and the food looked ok.

This is a company that claims to be genuinely interested in hearing from their customers.

I wasn't sure what this place was before I went in. I thought it was a salad bar, but I had the most delicious jacket potato here because they were so generous with the toppings. The serving size was really big (think North American serving size) so I thought I got my money's worth.

This review is for the new Brewery Quarter branch of soho coffee. I'm a great fan of the other 3 soho branches in cheltenham but the new opening is a real let down to the otherwise quality brand.

I've been here on a handful of occasions for a snack, including a couple of breakfasts. The coffee is fine, and they do a pretty decent bacon sandwich too.

Large, stylishly decorated, premises recently opened in the slowly developing 'Brewery Quarter' of town. Large outdoor seating area which will vcome in to its own as Spring sets in. Very good quality coffee served in pleasant blue crockery. Good range of cakes and snacks too. Better quality and value than the big chains. This branch brings a much needed lift to the scruffy disasterous retail experience of the bottom end of tthe High St.

Finished my exam for the day where I decided to treat myself whilst waiting for train home to visit "SOHO" however my drink was poor, the service was awful very poor which was saddening, no one wants to drink a coffee with no passion, not even a tea which wasn't passionately made! The drink was very cool once I drank it, thankfully I decided to visit after my exam rather than before.......

There are multiple branches of this coffee chain in Cheltenham including WH Smith, Regent Arcade and on the main High Street. Service in WH Smith was very friendly and helpful staff. The mocha I had was one of the better ones I've had but this brand is only listed once in the town.

Great hot chocolate, not too sickly & yummy flapjack ( raspberry, pistachio & white chocolate) . Great little coffee shop

Really very little to write about. Average coffee, average service & average customer experience. Nothing wrong with average I guess.

I only had a coffee which was quite ok. The person I was working with had a fried egg and mushroom toasted sandwich. For the duration of the eating experience there was silence and the odd 'mmmmm', finally followed by 'oh my god!'. It must have been good.

Called in for a coffee and a cake while my daughter was at a university interview, found a couple of seats, ordered from the counter the girl was very efficient. The coffee was very nice delivered to our table by a very polite, friendly young chap. Recommend.

I wouldn't usually review a coffee shop, but the Soho Cheltenham is a cut above the rest.

Horrible tea, only cardboard cups, rubbish service. Way too expensive. Nothing good to say about this place.

This is an amazing place - staff, food, coffee, ambiance, all good. Sit outside if you want to - Great

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We visited on a grey rainy day and the city centre was looking pretty uninviting until we found the Soho Coffee Co. What a lovely little haven from the rain and rather drab high street. The staff were friendly and bring your order to your table, decor was cosy, loos were clean and, wow - the coffee and cakes!! We had a mocha and a latte, a flapjack and some toasted fruit loaf. All was delicious and rich and very reasonably priced. Thank you so much!

Called in for a quick coffee and sandwich. Clean inside and out. Good selection of cakes, sandwiches salads etc. Similar to Pret. Enjoy it sitting in the sun. Free newspapers to read too. Good value for money.

Great coffee and good shacks sandwiches are one of the best in town sit outside or inside in cafe style lot of veggie meals and happy to go bank again and again

Was going to grab something and go over the park but a seat was available by a window so had had hot choc and croissant and watched the world go by.

Decided to review this coffee shop because basically, the coffee was great. Plenty of room to sit for a coffee/tea or lunch whilst out an convenient for the Regents Arcade shops.

Not quite sure how it takes 30 mins to heat up a panini, and it can still not have been heated when it arrived. Needles to say won't be going back.

Great lace. Super coffee and great choice of food. Recently refurbished. Tables and chairs on the pavement. Wifi and new darts. Perfect

This a great little cafe for tea and coffee. The hot chocolate i had was really nice. The prices are reasonable. The staff were very friendly and helpful. The cafe was very clean. Would return.

Outdoor and indoor dining. Coffee really good, dark and smooth. Nice range of cakes. Lovely guys behind the counter. On a nice day sit and people watch outside but in the winter, sit in the window. Easy access toilet.

Visited here on a Saturday morning with family, and ordered coffees and cakes (very expensive by the way). These were expensive and one mouthful of my slice of white chocolate and lemon cake was enough - it was sickly and horrible. Coffees all in paper cups. No plates or cutlery to eat the cakes with, so you essentially have to eat your cake out of the paper bag they give to you. This didn't seem right to me so I pointed out that we were eating in the place, and I just got a nod and a look which said 'yeah, so what's the problem'?! Staff who looked like they'd lost a pound and found a penny. Do yourself a big favour, and go somewhere else where you might at least get the vague impression that your custom is welcome.

Staff did not look happy at all. Asked for a mocha frappe and when they first gave it to me they hadn't even put ice in! Asked them to change it and there was no apology. Even second time round it was only slightly cool. Very poor.

Stopped here whilst shopping in Cheltenham just for coffee and cake.....A coffee and a tea, a brownie and a biscuit were almost £8, and the tea was abysmal!!! Wont be calling there again any time soon!!

Like many towns Cheltenham has it's fair share of coffee shops and this one is definitely my favourite. Great coffee, great staff and a real local atmosphere. As it's slightly tucked away you do get a different type of customer in there and on a regular basis you just never know what famous faces you might spot. Great all round.

For:Great choice of drinks,rapid service (very polite). Nice outdoor seating on a lovely square. Good value for money. Against:Can't fault this place! Verdict:Ideal for a coffee & tea whilst shopping

I visit soho for meetings when all the rooms are taken up at work, very professional staff, they leave you alone when they can tell you are having a business conversation and deliver your drinks to the table if they're going to be more than about a minute. fab service

For:I use to go here a lot when I was younger and did not at all disappoint this time.The service was good.The coffees are great I had a mocha and it tasted a bit more coffee than hot chocolate,still very nice though.Reasonable value for money and the food is decent

My favourite coffee! Great range of food as well. An ideal place to stop while shopping. A good range of seating including a great outside area.

Called in the other day. Can't fault the service, very polite, they even brought our coffees to the table. I thought the espresso that I had was a bit wishy washy, although to be fair, my wife thought her latte was rather nice. Maybe I just caught them on an off day.

The coffee tasted burnt if that's even possible and that was after waiting a century to get served even though there was hardly anyone else in there.

It is small and simple on a lovely square with outside seats.

Very much like most coffee shops, but it felt a little uncared for. The surfaces of the tables where we sat were sticky, the bins hadn't been emptied for a while. Staff were friendly and food and drink was served quickly. Just nothing special.

Today after a shopping trip we stopped for a coffee. It was brilliant, correct temperature and great taste. Yes they are slow, yes they only have one coffee machine. But I really have to say today it was fantastic. Well done to my barista. Thank you.

This is a well-located coffee shop in pleasant surroundings just off the main thoroughfare.