Simpsons Fish and Chips in Cheltenham

I've been to Simpsons for years and its steadily going down hill. The restaurant still pushes the fact that it won an award in 2016 (8 years ago) but truth be told, the quality is going down and prices going up. For x2 fish, 1x 1/2 chicken and a large chips was over £35. This is a ridiculous price for mediocre flavours. The 1/2 chicken was completely dry, no moisture at all, the meat was actually crumbling between the fingers instead of 'smooshing'. The chips were ok at best but certainly not worth a fiver for. I would have had them if they were free but not if I had to spend my own money on them. Disappointed in the experience - I recently switched to the Chip Shed, better quality, better taste and better value. Sorry Simpsons.

For vegetarians, the Tofish and chips is exquisite. I've lived in Cheltenham for 17 years and this is the best place for veggie fish and chips I've come across. It's also very accommodating for excitable children when eating in when we've needed to.

Quite simply the best fish and chip shop in the area. Food was amazing and service was great

Very disappointed with chips and fish ! Chips were soggy and fish were very small . Curry sauce tasless. Not coming back ! For award winning fish and chips I was expecting bit better quality!!!

Always loved fish n chips from here here ,decided to treat myself and my carer .Had a delivery ,£37 but didn’t mind as always good ,however this time it was ,stale over cooked and dried out .Very disappointed,always guaranteed to be ,however not this time !

well overpriced and portions are very small .would not go back

Another disappointing meal from Simpson. A cod bite meal which was served immediately. Soggy chips and dried out cod bites, obviously hanging around in the cabinet for ages. Ticket Num : 28

So sorry to say I am a regular customer but omg gone down hill friday not a day to buy fish & chips terrible must have been cooked hours before dry fish stuck to batter had to try and scrap fish from batter should have taken it back but did not think I would get any response, I never do this but I really think you need to look into this complaint! (have spoken to other people all going to Bishops cleeve fish shop!!!!) Good luck!

Bit expensive, but very delicious fish and chips. I would definitely recommend.

Very good customer service, they answered all our questions. We were impressed they fried their chips in a separate fryer so very helpful with allergy of dairy. The portions were good and tasty fish.

This place was the biz. I went there when it wasnt queuing round the block.. asked for small box of chips..they were dry, overcooked, werent straight out of fryer, lost their crispness, stodgy. There is an art to cooking crispy fresh chips all the time. Many ignore the importance of the humble chip - for the big fish.

Best fish and chips in town,great service

I go every month for their Gluten free day. One of the best places for Fish & Chips I've ever been. Highly recommend it!

nice chips, they even do gluten free, unfortunately they too charge you a lot extra for not putting wheat flour in the sausages or batter

Having been coming here for years I was so disappointed when I came back to Cheltenham and decided to get my family fish and chips in their restaurant. The service was terrible. The staff were more interested in flirting than serving us. We waited to order for ages, and then had to ask to order. The food was ready and the waitress didn’t bother to go and get it so it sat there getting cold. I then asked if they could please get it before it got cold. My daughter order ice cream - it was again left waiting on the side so my husband got up and got it himself. When we left the lady from the shop noticed that we had had to serve ourselves so gave us a voucher to come back. We gave them another chance with a takeaway. Wish I hadn’t bothered. It is so dirty now and the staff just don’t seem to have a clue what is going on. Such a shame.

Satisfactory. So, they open on a Monday which is a huge plus. Some other local establishments don’t. On line ordering was great, and food was ready right on time. Large cod was a reasonable size, but smaller than other offerings available in Charlton Kings for a similar price. Quality was ok, but again, not as good as other local offerings, maybe very slightly overlooked and a little Greasy. Chips were fine as were mushy peas.

I visited my dear old mum recently. How times have changed, she's no longer the one to pull your pants down to serve punishment, you can now experience this at Simpsons. Maybe it's the fault of a rather greedy supplier or the fact that you can't be further away from the sea than Cheltenham. I remember a time when shards of potato and fried fish in a box was a working class meal, not a treat you'd save for. An order for three, including a couple of sauces, was nigh on £50. Save money and impress mum by saving Amazon delivery boxes and purchase Sainsbury's best cod and chips (£4.00) each.

Collected 2 adult portions of fish & chips to takeaway. the fish was small in size and the chips were cold by the time we got home. The distance travelled the the length of Whaddon Rd, 3 mins by car. The cost was nearly £18 pounds- wasn't worth a fiver. Will not be going there again , will not recommend it to my worst enemy!!

Very poor i called in on the way home i asked for cod and chips and not too many chips what i got was a tiny piece of fish and poor chips they were not peeled properly and still had dirt on I had to throw a number away the temperature of the chips was low how ever the fish was nice and hot and the price was over the top At £9.98 for the amount of fish and chips you got

I have been ordering tofu and chips for a long time at Simpsons, no problem at all when I phone first to request no nori on my tofu . The food has always been excellent! Iv always loved it . My last order of tofu was nice ,but incredibly small slices of tofu compared to normal . This time I decided to order the jackfruit burger and chips meal . It arrived on time and hot. The burger was very different in taste and texture and not really what I was expecting. I checked to see I had ordered the correct one . Maybe it has changed , not something I would order again though Chips lovely and hot

Unbelievable food probably the best I've had

I live around the corner and eat here often, however, on my last visit I ordered 2 cheeseburgers for the kids but they cost £8.30 EACH, tasted like plastic and made the kids ill, that's just awful. Chips and fish great as ever but how can 2 tiny, cold, awful burgers that make you sick cost more than the rest. Simply stop doing burgers because you can't and if you do, justify them with appropriate cost around 99p. Management take heed!

Simpsons said they would honour a replacement for my large fish and chips as they were not right when first ordered. However I explained that I'm not in the area that often so it would have to be next time. When I did come back they did not honour what they promised. Very disappointing and frustrating. So going from a place I always use to go to when in the area after walking in the hills. To now two bad experiences in food and replacement in a year. Thanks but not thanks Simpson. You should honour your promises and not say something to fob someone off so they take down their initial review.

Popped in here instead of cooking. It was around 7.30 pm and wasn't too busy even though Cheltenham Town was playing at home. It's a bit pricier than most chip shops, but it looks really nice and clean inside, and you can dine in. The food definitely makes up for the price. I had mini fish and chips for £8.80 and you get a side. I had curry sauce, and it was the best I've ever had.

Probably the best F&CH shop !!!

Got told this is one of the best chippies in the UK. Sorry but just bang average overpriced fish and chips. Come to Yorkshire for quality fish and chips.

Visited from Texas USA...Very good fish &chips! Husband and I shared...Grand portions. Hot Tea! ❤️ Very well kept.

This review is about 5 months overdue (sorry!). I hired the chippy van to come to my brother’s home for a small surprise 40th birthday gathering. From start to finish, James was AMAZING with helping me sort out timings, menus, logistics etc. During the planning stages, James was so helpful and polite - even though in between, there was a fire at the chip shop! The customer service was faultless, and while my family gathering would be a bit smaller than what Simpson’s would usually cater for from the van, James showed compassion, understanding and thoughtfulness, and accepted our offer to come cater for us. On the evening itself, James and Abbi arrived on time and set up the van without any problems, quicker than we expected which was great as it meant we could eat ahead of schedule! They were so polite and friendly with all of our guests. The chippy van was a surprise for most of the party guests, and having menus typed up and on show for them to see what was available for them to eat was very helpful. The children had specific meals just for them which made them feel special! The van was beautiful, clean and nicely with decorated with fairy lights. The food was served HOT and it was all delicious, drinks were served nice and cold. (On a side note, we’ve never had jalapeño tartare sauce and it was soo good, all of the guests really enjoyed having something unusual on the menu!). All in all, the evening was great, the food was incredible, and it was all thanks to James for making it all happen. The chippy van was the highlight of everyone’s entire day. I can’t thank James enough for allowing us to hire out the van, and for being so collaborative in helping us to achieve an unforgettable night for the birthday girl. There’s a reason Simpson’s is the best fish n chips shop in the whole area and this showed us exactly why! THANK YOU SO MUCH!

Easily the best fish and chips place I’ve been to since stepping foot in the UK! The fish was cod , perfectly breaded and fried and not too greasy. The tapas to start, we ordered the king prawns, haloumi, Thai fish cakes and the calamari- all were excellent. I have to admit that along with the food, the staff was also deserving of 5 stars and some! We were very pleased with both the gentleman who took our order as well as the sweet lady who came to check up on us, chat with us and even offered to look after our little one if he woke up! This place is a must if you’re in Cheltenham or if you’re a diehard fish and chips fan! Usually I take pictures but not this time. :(

Been here a few times now and it's always hit and miss as to whether you get a good meal but it was first our time going on a Sunday and it was awful! Cold chips and extremely overcooked fish it was more or less inedible. Honestly for a place that prides themselves on freshly cooked food, this was not. How can you charge the prices you charge and serve inedible food??

I ordered battered halloumi for delivery (as shown in the deliveroo listing). I instead received what are clearly frozen breaded halloumi sticks. I paid £12 which is a complete rip off. Won't be ordering from here again. A shame, as the old style halloumi sticks, which actually resembled the picture, were great.

11.50pound.for 6cod bites and small chips! Out of 6 cod bites could only eat3 as rest was more batter than fish! Chips were not very good.soggy and cold!

We ordered a small fish & chips, chicken burger & chips & 6 scampi. We received most of the food except the fish! The order was fish & chips, they put the tartare sauce in with chips, sadly no fish. 😢 Will think twice before ordering from them again.

Takeaway- Pro's- staff /service fine. Con's- Stale chips and fish not fresh, hardly ate any of it, too concerned about stomach upset to risk it. Haven't been for quite a while, to say the food has gone down hill is an understatement. Unfortunately, a waste of money, would not recommend or go again.

I ate here tonight and to be honest never will again! Batter tasted like it was burnt, oil was obviously old, chips are rubbish almost like frozen chips. Large cod? Are you kidding me? 15 pounds for a complete disaster of a meal. I could make better than that at home. Not impressed especially for the money. I was expecting a lot better and feel sick now, very disappointed.

Lunchtime value meals are OK. £4.20 for a small chips during evening time, not so. Shame. Nice chips, nice service.

Got a lot less than I was expecting. Collected a single regular chips which cost £4.20 and came out at about the size of a large McD fries However value wise I have had better chips from other local chippies and have had more for less. Sorry won't be going back, not enough value.

Underwhelmed and over priced. The chips were the worse I've ever eaton. I would not recommend. Shame, was really looking forward to my dinner, but only the scampi was edible.

My husband wanted to celebrate his 80th birthday with a family fish and chip supper. There were 24 of us in total.we had exclusive use of the restaurant . The food was delicious and the staff just brilliant and so helpful! Thank you all! One happy hubby! 😊

We were recommended this place when visiting for football. As soon as we walked through the door I found the staff rude when they grunted at me that the restaurant was closed. Then they took our order and I was made to feel that I was a nuisance for just being there. When I eventually got my food which was ok they’d missed something off my order I asked about it only to be told that I didn’t know what I’d ordered even though both of my boys confirmed what I had ordered. I don’t know if they were having a bad day but customer service was appalling and to charge extra for ketchup when you order a burger is a rip off in my opinion

Picked up a large portion of chips at £5.20. When I got them home they were cold, most of them were black and mouldy and they looked like they had sat in old oil. For a chip shop that won the best chip shop award a few years ago it’s clear standards have dropped considerably. Very Poor indeed

Picked up a large portion of chips at £5.20. When I got them home they were cold, most of them were black and mouldy and they looked like they had sat in old oil. For a chip shop that won the best chip shop award a few years ago it’s clear standards have dropped considerably. Very Poor indeed

Simpsons are the first “Chippy” we’ve known to do something so unique and beautiful with something so simple, Our absolute favourite Chippy now and we’ve travelled! Brilliant. Please Please Please get your battered chips back in stock. We LOVE them

Incredibly disappointing. Waited over 25 minutes for my order only to get home and find the fish missing! A very expensive portion of chips! The waiting area was overcrowded - the staff were clearly stressed and unfriendly. I’m kicking myself for not checking my order before I drove home, as the customer before me was complaining that their order was incomplete.

Shockingly poor service!!!! Not sure if this about turn in service and staff morale is due to pressure from lack of sales due to the New Chip Shed opening in the same town but we have been going to Simpsons for years we have never been treated / turned away before !! We travelled some 30 miles to walk the hills and call in to Simpsons restaurant as usual, we got there at 13.25 pm yesterday and entered the restaurant, only to be met with a guy behind the counter who was watching something on his phone, he looked up and promptly said, we’re closed! There were only a couple of tables in use and the take away was also empty, I said sorry? His reply was “We close at 14.00 you won’t have time to eat and pay before we shut”. With that he went back to his watching the phone. Needless to say we won’t be calling into their restaurant or the take away going forward! Actually I’ve just looked at Trustpilot reviews and it would appear that things are going down hill in all aspects of Simpsonshh offerings, loads of one star reviews on food quality, portion size, value for money and service in general! Has it changed hands ????

Shockingly poor service!!!! Not sure if this about turn in service and staff morale is due to pressure from lack of sales due to the New Chip Shed opening in the same town but we have been going to Simpsons for years we have never been treated / turned away before !! We travelled some 30 miles to walk the hills and call in to Simpsons restaurant as usual, we got there at 13.25 pm yesterday and entered the restaurant, only to be met with a guy behind the counter who was watching something on his phone, he looked up and promptly said, we’re closed! There were only a couple of tables in use and the take away was also empty, I said sorry? His reply was “We close at 14.00 you won’t have time to eat and pay before we shut”. With that he went back to his watching the phone. Needless to say we won’t be calling into their restaurant or the take away going forward! Actually I’ve just looked at Trustpilot reviews and it would appear that things are going down hill in all aspects of Simpsonshh offerings, loads of one star reviews on food quality, portion size, value for money and service in general! Had it changed hands ????

Went in on passing, half an hour after they opened for the evening. Ordered regular cod and chips, plus curry sauce, £14.70. Got it home to find, there was no curry sauce and the tiny piece of fish, had either been on the floor and somebody had stepped on it, or it had been cooked at lunchtime, before spending a relaxing afternoon, lounging in the top warming tray. I got half way across the fish before any white appeared between the layers of batter.AVOID! Better value fish and chip shops nearby.

Absolutely disgraceful and very disappointed over priced and had to ask for me chips as was only going to serve me a cone for a large chips at 5pounds very rude and slammed down order food cold wouldn't recommend this service stay away

Terrible,never again,never recommend,rude staff,bad management,cold food,chips so hard needed dentist after i chipped a tooth.AVOID!!!!!!!!!!!!!!!

Where were the chips? Absolutely robbed at the price they charged. Such a small portion of chips which was meant to be large? Shame as quality is good but got totally ripped off! Very disappointed.

I just went with my grandparents and I’m usually a fussy eater but the food was absolutely brilliant the staff where really nice and we where offered extra chips and the whole experience was amazing

Tried Simpsons for the first time as usual place was closed Chips looked and tasted like they had been dropped multiple times in old fryer oil. Fish was so thin, tasteless and mostly batter. Totally overpriced for what we received. Stone cold on arrival. Avoid

Tried Simpsons for the first time as usual place was closed Chips looked and tasted like they had been dropped multiple times in old fryer oil. Fish was so thin and tasteless Totally overpriced for what we received. Stone cold on arrival. Avoid

I shouldn’t have to check an order of four items to get back home to find one missing from the bag and clearly on the receipt

Never again sorry!!! VERY small portions and overpriced. My fish was mainly batter and tasteless. Half a small tub of curry sauce for £1.70. Large chips were probably the smallest portion I've ever received from a chippy. Like I said Never again!!

Won't be buying again! Chips were just warm.. Very dissatisfied.

I only went because my usual chippy was closed….. the food was shocking very small portions …. A regular fish and chips plus a mini fish and chip came to £20.50 …. Staff looked like they would rather be somewhere else If you want really great fish and chips the big fish in the Bath Rd is brilliant

Absolutely appalling service and incredibly small portions just about sum up Simpson's coupled with expensive prices We ordered two regular cod and chips and one curry sauce to be delivered,The deliveroo rider handed over the sealed bag and left upon opening the bag we discovered that the curry sauce was missing from the order my wife immediately phoned Simpson's and the male member of staff told her that she had to go and collect the sauce when she replied no he then tried to blame the deliveroo driver for not ensuring it was in the bag my wife then said surely its the staff that prepares and packs the orders not the deliveroo driver?The male member of staff then told my wife that there was nothing more to do about it and hung up!! I am like Simpson's boast also from the east coast and have worked in fish and chip shops and the tiny portions coupled with the cod which resembles plaice insize and there excuses for chips is simply not good enough there are at least three other fish and chip shops in the local area and I will definitely be using those in the future

Food luke warm and not enjoyable

Staff not talkative or engaging with customers. Food portions are small for a premium price. 3 fish and chips one was larger than the other two so either the wrong order or very inconsistent. Fish over cooked and curry sauce was like dishwater.

I regret the need to give some feedback on our most recent experience at Simpsons. We have always enjoyed top quality fish and chips from Simpsons, that is why we are prepared to travel 15 miles to Cheltenham each time we have fish and chips. However, on Saturday 30th September that was not the case at all. My partner ordered 3no Regular Cod and Chips and 2no Curry Sauce, we took our order and drove to a large layby to enjoy our fish and chips, however when we opened the boxes we could not believe what was inside, it seemed there was just 1no Regular Cod and Chips and 2no very small portions of cod and chips, not only being very small, the fish was well overcooked and the small handful of chips seemed undercooked, and the curry sauce was like curry water with no flavour, a straw would have been more appropriate to eat/drink it. The whole meal was appalling quality, poorly cooked and very small portions. The staff could hardly mutter a word and they all seemed to be so unhappy !! We know fish and chip shops can be a bit “hit & miss”, but Simpsons has in the past always been consistent top quality, it seems not anymore. What has gone wrong Simpsons ? Fish and chips is not a cheap meal, spending nearly forty pound on what has to be one of the worst fish and chip takeaways we have ever had is one experience we will not repeat at Simpsons. I emailed Simpsons direct and they couldn't even be bothered to reply, obviously they don't really care about customers. I would not recommend this chip shop.

Just had curry sauce, the sorryest excuse of a sauce, it was literally the consistent y of water with curry powder mixed in, truly pitiful

Schöne Fish and Chips Bude. Leider bei uns den Essig vergessen. Ein bisschen Pommes Salz wäre auch geil gewesen. Sehr geil war der "To-Fish" hat super geschmeckt und bietet auch für Vegetarier eine Alternative. Preise Recht hoch würde ich sagen, aber normal für Englische Verhältnisse denke ich. Alles in allem sehr zu empfehlen 👁️👄👁️

We are on holiday and not familiar with where the best place for fish and chips so Googled “best fish and chips in Cheltenham “. Simpson’s came up and so that’s where we went. They weren’t wrong. Really good food and throughly recommend.

Had a deliveroo order and was given mushy peas instead of curry sauce. Ordered one large fish chips and one regular fish and chips and they were identical small portions. The food wasn't the best either. Only ordered due to a Deliveroo promotion, I will stick to my usual restaurant going forward.

Pretty expensive. Unexceptional food. No

have to agree with the recent reviews. very expensive and has fallen from its pedestal. very poor value for money and reduction in quality is shocking.

Always first class food and equally good service as always

The woman who works in the diner is a gem !!! . She is so customer friendly it was unbelievable . Had fish and chips with peas . Pot of tea . They even give you more chips if you want them for free . Free chip top up !!!!

Nice place, good selection on the menu.

For this money 💰 it was robbery, Absolutely different expectations and taste.I have no idea who and when they gave them any award 😅🤣 massive joke The only good thing was the packing Even left tip's.First and last time to be honest

Terrible fish and chips honestly. You can only taste that nice 1 week old oil. Ruined my dinner. You can see from the photos the leftovers. Probably half of the portion is inedible. We paid 40£ for 2 portions with some extra bits.

Please look at the recent views it says it all. This place has gone massively down hill.. Prices are expensive...which maybe you can understand a little due to inflation But the quality and portion size has dropped massively The chips are inconsistent. The fish and...

Best fish and chips we've ever had- you can see why they have so many awards.

SO disappointed that Simpsons now fry in peanut oil. Terrifying that the person I spoke with clearly did ot understand the dangers of this allergen. .

Never tasted better the batter was the best

Went in for a couples meal. We had large cod and chips but the fish was so thin, it was almost as if it was haddock? For the price I wanted big flakes of cod not something long and thin. Weirdly we both felt sick...

Great fish and chips from Simpsons

Called in yesterday for a take out , biggest mistake, the food was shocking The fish was so so greasy I couldn’t eat it and the chips weren’t much better , if I hadn’t traveled home they would of gone back . 2 x fish and chips + 1 x curry sauce £25 you have seen the last of me Fish and chip shop of the year not a chance 😡

Very very expensive. Small portions and got told off for using the table tomato ketchup. Sausage and chips (one sausage, mind) £7.80!!!

Over hyped place. Food isn’t worth of £13

Simpsons! What has gone wrong? This used to be the best chippy around! We have been buying from you since you opened, and now the last 3 meals we bought have been awful. Dry chips, and bitter tasting batter on the fish! As much as I hate to say this, you really need to change things quickly! You're ship is sinking, and I don't want to see it sink😦

Unlimited chips if you dine in!

The best chips, lots of vegan options and the staff are super friendly 10/10

Pretty good all across the board. Fish very good

Excellent food, great prices, and excellent service. Would come here again!

Popped in for dinner on Saturday night. The food was very nice but rather a lot more expensive than I normally pay. The service was very laboured, but the wait was eventually rewarded.

It's very difficult to write a review and give a star rating to represent everything a person needs to know but as this is all to do with food and not atmosphere or service, then we have to review it based upon the food and to be honest it was really poor and expensive. I know prices have had to go up but are they going up realistically or are prices being hiked up because they can ? £5 for a "large" portion of chips ? £10+ for Haddock ?(plus two fancy boxes) To keep this short, I honestly think this is the worst fish and chip shop I have been to in a long time; if not THE worst. Usually, a shop has great chips but so-so fish, or great pies but bad mushy peas and so you can often excuse one thing but favour another. In this instance, nothing was good. Nothing had flavour and everything, clearly, either pre-cooked and dipped back in the oil to heat it up or had been sitting around getting dry and close to inedible. Haddock batter was very dark brown looking close to burnt. This was, to me, clearly a sign of double dipping into the oil and this resulted in very dry, tasteless and very disappointing fish. This wasn't just one Haddock, it was both, and adding oodles of salt and vinegar did nothing to give it some flavour. Chips were dry and had been sitting around far too long to be something to serve to a customer paying £30+ We are all feeling the financial pinch and we now have to give serious thought to whether we can afford to have a take-away. £30 can, from a supermarket buy you a lot of quality food and it is far more appealing, financially, to grab a bottle of wine for £10 and £20 on food that will be tasty and fill you up than to pay £30 to a business that clearly doesn't care about what it serves. It just can't, because if it did, it really wouldn't take £30 from a customer in return for very over-cooked, sitting around getting dry, food. £23 gets you two, freshly cooked, very tasty, LARGE pizzas from a well known pizza place. I can think of multiple places where £30 for 2 people would buy a veritable, tasty, feast. One thing that is for sure is that Simpson's has been resting on its laurels and bathing in the accolade it once had as a great fish and chip shop. That, for this customer, is all history and once you serve a terrible meal, leaving the customer hugely miffed at, basically, losing £30 of hard earned money, the chances of return custom are zero. Not only that, it results in reviews like this and word of mouth to however many people bother to ask. It's very easy to say "this was the worst meal of my life" as a means of venting displeasure but any sensible person knows that's unlikely, but trust me when I say that this was possibly one of the worst, if not the worst, fish and chips ever. Simpson's: if you are listening, take note. Stop serving in fancy boxes that add to the cost. Go back to basics and cook with heart, love and respect for the paying customer. Produce and serve fresh, quality food that you can be proud of. Don't pre-cook any food that you know you can't shift in a few minutes. People will wait for freshly cooked, quality food, especially if paying £30. It's much better for a customer to end a meal patting their stomach mumbling "that was really good. A bit of a wait but worth it", rather than being given fast service, very poor and extremely sub-standard food to miffed and thoroughly dissatisfied customers with access to reviews, .

Hmmm what to say. I think the place has potential. The atmosphere /venue is lovely but the food was a little let down. I ordered a regular cod and its size varied quite a bit, so the thin part was overcooked and tough whilst the small fleshy part perfect. Which constituted of about 3 bites. I think its worthwhile definitely going for the larger portions which looked very generous. The same with the chips. The flavour was all really nice but it was let down by the above mentioned.

I ordered a take out online. When we got it home we discovered that the fish was absolutely terrible - it had disintegrated in the batter and what was there was thin and tasteless. It was £8 a portion and that adds up with 4 people! I contacted them afterwards via email and phone but I haven't heard back from them. It may once have been good here but now the whole experience was very disappointing - don't risk it!

I was very unhappy with the fish I got from Simpsons and at £8 a portion it wasn't cheap. It had disintegrated in the batter and it was dry and tasteless. I have since contacted the shop via email and telephone asking for my money...

Used to rate this place, I'll never go again and I will highly recommend everyone against it, dont waste your money. Last three or four times I've been it's been exactly the same. Large cod and chips is more like a small fish, the chips have been completely underwhelming, fish is overcooked today as well. So you're paying £15 for a small fish and underwhelming chips, you don't even get tartare sauce or a lemon anymore they want you to spend £2 for it so add a drink and you're spending over £20 for one person. That's collection as well, Deliveroo would be even more expensive. No wonder there is no customers and they are over charging. I can go to a great business and get a large box of incredibly tasty beef brisket and perfectly cooked ndjua or bacon cheese fries, and I'll still have some brisket left over for sandwhiches the next day, all for £14. At the end of the day its white fish dropped in batter with chips, its not hard but they want to charge extortionate prices for it now as well as dropping standards. Really disappointed, they know I'm local as well

I complained only about the chips being hard on the out side and there were lots of little chips quite hard I showed the owner and told her the fish was lovely but the chips were hard and the bits should not be in mixed...

Best fish and chips for miles around!

Good portion I ordered the sea bass special and it was delicious! 🤩 I ordered Take away.

Took a long two friends yesterday (17th) for lunch, three of us had seniors meals, disappointed, we were sat for as long as it takes to make coffee, lunch arrived, definitely not cooked fresh, for that price would expect it fresh. (always used to be)...

Got dinner from Simpsons as a treat ! Was so disappointed- ordered large Cod (£10, but no larger than a reg cod at your average chippy) a haddock (10.25, was smaller than your average piece of cod) large chips(£5) did split between 2 adults but could've eaten more and a portion on mushy peas(1.60) that was about 2 tablespoons! The food was tasty and cooked well but VERY overpriced for the quantity you receive. Won't be rushing back.

Small portions, overpriced food. My usual fish and chips place wasn't open, so I came here as I heard it was great and award winning.... The prices were high, but I thought I give it a try as I dont mind paying for quality. Well, when I opened the boxes at home, to my surprise the £15 Large Haddock and chips was half the size of the £9 large at my usual place. I thought at least it is going to be somewhat special for the taste, but the fish was a bit on the dry side and the batter a little more darker than I would prefer. Chips was great, still, small portion... Rather than handing out fancy boxes, I would prefer a slightly larger portion for the price and make sure the fish is not overcooked.

The seating area and service is very good but the food was okay... Use to be better but this time the food was a bit oily.

Chips can be a bit hit and miss, fish is always divine.