Norwood Arms in Cheltenham

We visited The Norwood for a family meal. Fantastic food and service. Johnny was great and really went out of his way to go that extra mile. Will definitely be back again soon 😊

Service by Johnny eas good, food freshly cooked and what's stated on the menu Would recommend thankyou

Had a lovely time at the pub. Staff were so nice and welcoming and our server Jen was very accommodating. Defiantly coming back.

Better than previous visit. Food taking 45 minutes. Place was not busy. Service didn't seem very happy or she had been sucking lemons

Love it great atmosphere and good service

Pints pour, laughter hums, Norwood Arms glows warm with cheer— Old tales rise like foam.

Loved the atmosphere very relaxing! Loved the person who served us I believed her name was Jenny very bubbly and sweet :)

Simon is exceptional, so helpful everytime, love all the staff

We like to mention we had a lovely meal here. The service was amazing very knowledgeable about the food, which helped us to decide on what to have. I like to mention Jennifer who served us, she was perfect. Thank u for making us feel welcome.

Love it Great manager Great staff

best drinks ever lovely team xx

At the Norwood Arms Beneath a sky of Cotswold gray, Where Gloucester’s breezes softly play, There stands a pub both proud and wide— The Norwood Arms, our local pride. Its doors swing open, warm and wide, With tales and laughter tucked inside. The scent of ale, the hum of cheer, The clink of glasses drawing near. Old wooden beams and polished brass, The ghosts of pints and stories past, Still linger where the fires burn low, And strangers stay, then never go. A Sunday roast, a football game, The barkeep knows you by your name. With every pint the world feels right— A haven on a drizzly night. The jukebox hums, the banter flies, As time slips by in amber dyes. No finer spot to share your dreams Than under Norwood’s steady beams. So raise your glass and toast the day— To friends who laugh and those who stay, To every soul who finds their charm Within the walls of Norwood Arms

Nice garden for a drink on a sunny day but that's all. Food was poor, would not eat there again

Always lovely food and homely atmosphere. Well worth a visit

Wow what a great place to meet up and have some food and drinks Friendly clean and the food was awesome We will return soon

Lovely pub, food was amazing and fast to arrive. Good value for money. Already planning our next visit

Great service from the amazing team. Food always great and the price is fantastic too.

The best pie ever! Will definitely come again

Family Easter get together. What a fantastic place this is. Reasonable prices and the best roast we have had for a while. The team were very attentive and friendly from the moment we walked in. Very helpful when it came to allergens. The manager was a great help and a credit to Greene king.

Staff always pleasant & welcoming. Feel comfortable on my own or in a group

Very friendly staff! Very kind and helpful discussing allergies

Fabulous pub, big fan!! Always great vibes and fantastic customer service - simon is a legend

Waited half hour for waitress to take drinks order, another half hur to receive them. Got the order wrong. Asked for 0% cider got normal. Didn't realise till half way through drinking it as looking at label. Gin was disgusting.. cloudy and bitter. Took another hour to receive our meal only after asking how much longer. Friends meals ok but I had steak and ale pie ...don't know how it's award winning. 3 small bits of meat and 4 lumps of fat. Gravy tasteless. Broccoli was frozen variety so it was watery and tasteless. The toilets were disgusting. 2 /3 were blocked. . I would not ever return. Not like food was busy. It's definitely a drinking pub.

Great time at Norwood arms. Great food and drinks and you couldn’t fault the service!

10/10 vibes amazing would deffo recommend for a big group!!!!

Fantastic place, brilliant staff. Excellent value food and drink.

Called in on Monday after mother's day Staff were very nice said some things sold out of which was not a problem we ordered fish and chips asked for fries no problem when this arrived was over cooked fish and chips the chips were like crispy and hard the batter was dark brown I was going to send back but husband said it was ok so just ate the middle of fish the chef must had had day off asked if wanted dessert give a menu the forgot about 15mins then got staff to do it we were just about to leave There were not busy 4covers if that the staff were good but food no no

Just had a meal with Family and Friends. Excellent food that's reasonable priced. Impeccable service. Even got to talk to the kitchen staff who were very pleasant and friendly. Special mention for Johnny who served us. He was very welcoming and nothing was to much trouble. I can highly recommend.

Nice atmosphere and friendly staff. Drinks prices great to

Johnny was amazing .. he made Clare’s birthday so special .. so attentive and helpful .. 5*

Absolutely excellent. My wife and I had one of the best meals ever here. Cannot fault it and I’d give it six stars if I could.

Went for lunch on Sunday 23rd March, I oredered the fish and chips which cost £13.69. My first impression was that I had mistakenly ordered the kids meal, there were very few chips and the fish was quite small. Unfortunately the food didn’t taste good either, fish had no flavour and peas were undercooked so only had my very few chips. I mentioned this to the waitress who said sorry but still charged me full price. Won’t be going again obviously and if you do avoid the fish and chips.

Always friendly and cater to our needs!!

The beer on offer here has never been great but the Abbott Ale or Speckled Hen was bearable. Now they only offer an Indian PALE Ale or a Golden Ale. Bring back a darker ale! If you only have two pumps then please offer some variety!

I didn't eat. But the staff were friendly and helpful as my car had broken down outside the pub!!

beautiful food , wonderful service! clean environment absolutely worth every penny

Retirement Party for 35 people Food was Beautiful, to the best of my knowledge not 1 person complained about their food. The food was served HOT and delicious 😋 I had Steak and Chips with all the Trimmings including Mushrooms and Peppercorn Steak Sauce 😋. For Dessert I had Apple Crumble and Custard. Can't wait to return 👌💯💖🍾🥂🎊

A small group of us go out once a month for lunch and we came to the Norwood Arms for the first time and we were all pleased with the food and service

Great pub. The bartender with spiky hair incredibly friendly, best service I've ever encountered. I'll always come back to here, not only as the cheapest option on bath road but as the best for service too

Kate, Rob and Salmon (spikey hair man) were so accommodating and kind and recommended katsu curry which was delicious. Could not rate this Greene King high enough 100/10

lovey place for a Sunday roast, me and my partner came to try out the roasts and they was lovey the assistant manager was so on top with things and he was lovey to have a short conversation with! The roast was so nice! Would recommend more than one yorkie:)

Absolutely lovely service and the food is good for an affordable price

Wonderful food, Jonny was an excellent server who was so friendly and talkative!!!

Didn't eat but my past experiences with food were poor, but that was a few years ago so being fair I didn't rate. Want to review food but hesitant to splash out and be disappointed so please do trust others with their more recent food reviews. Really good selection of beers and the team brought out their Halloween gear. Visited on Halloween Tuesday hence the Atmos rating as it was pretty early, weekends do pick up but it's certainly a pub and food rather than an event destination. Beer selection is the main draw here imo 2025 update: so we hit the bath road tonight and ate at 3 different places. Norwood, 5 alls and Exmouth. So this is my updated review of the Norwood food compared to these. Hate to say it but the Norwood food is not great when compared not only price wise, but visually and the quality. I would defo pass on their food and tap up anywhere else on the bath road. Beer selection and service are outstanding, but I would still avoid the food! Go here for beer, not food

Thank you Amelia for lovely service this evening, it made our meal extra special. Thanks so much. Ian and Cheryl

Was totally ignored by the barman as l struggled to register my car .He could have at least acknowledged me but he didn't so l left .l have frequented The Norwood on Birthday occasions with friends. There are 6 of us we all pay for whoevers' birthday it is .Needless to say we'll be going elsewhere. So much for struggling pubs

st been to the Norwood .Will not be going again the food is terrible,microwaved pies.I had the mixed grill where i found the chicken to be slimy.i obviously left it but when i got home i spent 15 minutes on the toilet pooing through the eye of a needle AVOID at all costs

There was not a warm welcome to the Norwood at all. The food was hot and fine, but the real ale (Golden Hen) was not good at all!! Staff should be trained properly how to pull ales, not erratically And quickly, but the beer was at the end of the barrel, and the staff ignored the fact when told. Also tables were not cleared when vacated, and staff ignored this!! So nice food, but attention to detail by staff please!!!

Amazing food and staff brilliant . We regularly go to different greene Kings but the norwood is definitely one of the best

Good grub, good price, BOSH! Seth also enjoyed

We were a party of 15 in a reserved area of the pub and very well looked after. The service and food were really good. Staff were fun and chatty making all feel welcome.

14 booked for a meal Sunday afternoon and the service was amazing. We all enjoyed our food too.

Fantastic staff excellent service thanks to drew first class thanks

Absolutely fantastic specials! The Shepard's pie is something else And Drew was great too 👍

Food was amazing, service was great - Drew was really friendly. Definitely recommend and we will be back again

Lovely food great atmosphere would recommend.

Really lovely salon offering hair and many beauty treatments including threading ! Totally. Bilingual Really pleased with my haircut

Nice pub with good food selection. Live music on Saturdays. Staff were really helpful with parking and allergen queries.

Visited early January on a Saturday evening as we were staying in the area. Really lovely food served fresh and hot and staff were very friendly and helped us when we asked about pubs with live music. We stayex for few drinks by a nice cosy artificial fire.

Hadn't been to the Norwood for quite a while and a couple of good friends booked a table. Really enjoyed my roast and great service as well.

Came here for the first time for drinks and dinner; not only was the card machine not working but the bar staff (who were training a new starter at the time) told us that it was our banks that were the problem and that there was no problem with the machine despite the obvious repeated errors happening, we ordered food anyway and decided to use our change on the gambling machines whilst we wait; we put £10 into both machines only to have one of them swallow one of the notes in it's entirety without displaying any credit, we reported accordingly to staff who informed us that there was nothing they could do on their part and that we were to give our details for future cashback. Unfortunately the bar staff did not have an official logbook for this and just asked us to write our number on a scrap piece of paper stating that they'll "give us a ring" when they get the machine sorted? Our food arrived and what was advertised originally as "buttered mash" was obviously just a freezer pack that they had quickly reheated as it was not only cold but also completely stale. The bar staff were not only rude but completely un-reassuring with every unfortunate incident that occured in the space of an hour; not admitting guilt nor apologise for the entire mess of events

We were welcomed by Simon today who showed us to our seats and turned the fire on next to us. He was so friendly and accommodating with our food orders which were delicious and very quick to arrive. We had a choice of the brunch, lunch or main menus. Definitely would recommend and come back soon.

Went with work - even though the meals were pre-ordered, several people were either missed or given the wrong meal - bad considering one of those had an intolerance. 2 of our group had to share meal as several other individuals came along as freeloaders and were given their pre-ordered food! Food was OK, but nothing special.

I have to commend the staff for their stellar service. Particularly Drew who is always most helpful and humorous. Kate is also a happy delight!

Food is poor, typical Green King. Please clean these toilets, disgusting. Menus stuck together with food. Plates left on table while having deserts… just poor quality

My wife and I visited the norwood Arms for a Sunday lunch the food was great the service was excellent we will visit the norwood Arms again.

Good drinks and dogs welcome. Service excellent. Tables need cleaning after use by guests - often sticky so wipe them all down after each use

Absolutely amazing service. Unfortunately a week before Christmas my 93 year old mother fell and broke her arm and was in hospital, (we’d booked this as a special treat as she was in hospital last Christmas). The hospital said we could take her out for dinner. I rang ahead to say she’d be in a wheelchair and was given directions to the easy accessible entrance. We walked in and it was packed and your lovely customers all moved and made space for her so we could get through. All your staff were lovely and made a stressful time enjoyable. The food was amazing and the portion sizes huge. Thanks again for making our Christmas more enjoyable than what we were expecting

This is the second year we’ve had a Xmas event for our friends group (all 18 of us!!) at the Norwood Arms and we will absolutely be back next year! The organisation and service from the staff was really impressive and a special thanks to the excellent Christopher for making the evening so easy. The table was decorated lovely, the food was decent and can’t fault anything. Looking forward to next Xmas meal here!

Had a Christmas meal with friends and family was a good day out .

We recently had our work Christmas Party at the Norwood. The staff were so accommodating and friendly. We Preordered our food through the portal, which was super easy and no fuss. Nothing was too much trouble for our party of 19. Thank you for a lovely evening, I'm sure lots of us will be back. :)

We have decided to pick this place for our colleague's retirement party. Unfortunately staff was very upset to serving many drinks (40 people) at that time. Eventually the staff member in christmas (apparently manager)jumper started shouting at as that we have to move to the one end of pub because we are on the way. Well with so many people in the pub he should not be as angry as he was. Throwing out the bottles and showing that he is upset with amount of clients is not the best to keep running the business and keeping the new/existing clients.

Social drink only. Good atmosphere in the pub. Staff friendly. Wasn't eating but wished I was as food smelled great.

Great food and service. Lovely pub that’s got a warm welcome when you arrive. Definitely going back for another visit.

Great service. Brilliant staff.

Excellent! Amelia and Simon couldn’t have been more helpful! Second year of having our Xmas party here we will be back!

Simon and Amelia were very accommodating for our big group! Food came out all together with no issues. Speedy service and nothing was too much trouble!

i had booked the table for the works christmas party, the staff were very friendly and laughing and joking with us, nothing was to much bother even when we kept asking for more gravy!

Really nice food & amazing service from Simon & Amelia, nothing was too much trouble.

Came here for a quiet drink and some light lunch and was thoroughly impressed by, not only the food itself but the service, Drew is a credit to the establishment and I highly recommend this venue

I had a fabulous time here! The staff were lovely and friendly. It’s my local and I enjoy coming to the Norwood Arms on the regular!

Big up Simon, lovely food and lovely pub. Would defo recommend.

We went for lunch on Saturday with my disabled family member and they were so accommodating and helpful - special thanks to Simon! Food decent for fair price too.

Staff were brilliant, they were friendly and welcoming and made the whole experience great! We will definitely be coming back.

Went for a meal with my Auntie and Cousin. Very Nice meal, friendly staff. Thank You.

Lovely service from Jonny. Very friendly and seen to quickly. Food came in good time and was all piping hot and fresh. Tasted amazing. We all enjoyed our meals and will be coming back regularly (this was our second time visiting) Really good pricing too!

Met a group for lunch, about 12 of us. Great meal deal inc vegan options; main, side & drink for under £10. Good wheelchair access inc toilet, prompt friendly service from the bar. Had a lovely time. Free parking by scanning the QR code inside with car reg. Would definitely go again.

Friendly staff, warm welcomes, good food, drinks, the lot.

Great for dining & very good ales..groups or parties $;^)

We came for dinner for my husbands birthday on 2nd November. We had excellent service from all the staff food was great 👍 👌

Came in with the family and had a lovely meal. Food was lovely and the service was amazing. We will definitely be back.

Just popped in for a quick bite to eat. We chose the lunch club deal which is really great value. All served with a smile.

Great value lunch deal. Came in for a quick bite to eat and was pleasantly surprised by how great value the meal was. The friendly staff made it even better

A fantastic family meal at the Norwood arms. The service was great and we will be coming back soon. the grand children loved it

Lovely dinner and friendly, helpful staff. Good size meal a

Lovely friendly service. Food could have been hotter but nice.

Loud,could not hear one's self speak

I would recommend this place to everyone. Really lovely space, great food and served by warm, friendly, attentive staff. Can’t wait to return!

Great pub. Lovely atmosphere. Staff are excellent. Great menu.. We had a wonderful experience.

What can I say. Amazing food and Great staff very nice food would Definitely recommend this pub.