Shortlands Tavern in Bromley

The Shortlands Tavern is a perfect local friendly pub, family and dog friendly. Great beers and Sunday roasts plus positive attentive staff. If more pubs were like the ST they wouldn’t be under threat. Top marks on atmosphere ( you can actually have a conversation ) , service ( the staff really value customers) and food plus beer ( definitely try the Heart of Darkness. One third of the tables had a dog present, one third families with kids. An experience worth the money.

Best Pub Ever The bar staff were so nice and friendly they were very attentive of my needs as an autistic man. Special shout out to Herb for helping carry my drinks to the table. Top 10 pubs in London would come again!

I love this pub because the bar staff are very friendly and they serve great pints. It was never my local but since 2017, it is now and that will never change! Great pub, great food 11/10 in my books.

Wow. What a find. A pal suggested we meet at the Tav as I now know it be. What a gem. Still the feel of a good old London pub, run by a cool and friendly staff. And what a garden! Palm trees in abundance and colour all around. I’ll be back as soon as :)

Food 5/10. Main issue was length of time that food took to arrive OVER ONE HOUR AND A HALF!!! We had booked for a family meal and were looking forward to it so were disappointed:(

We booked the conservatory on a Friday evening to meet 30+ of our friends and family to start off our wedding weekend. The pub was heaving and there was also a party in the upstairs function room. Despite this we had excellent service all night. The food came out on time. Every single person loved what they had. Portions were very generous. We couldn’t fault anything. This place is a rare thing: proper pub serving great food and drinks with excellent service. A fantastic, well-run team. Thank you.

Worst roast dinner we have had. 2 bits of gristle filled lamb that I couldn’t cut with a knife. 1 piece of cauliflower, 2 small broccoli, two cold soggy potatoes & a cold Yorkshire pudding. Had to wait for the gravy for 10 minutes! Nearly £40 what a waste of money. Shame as the pub is friendly & the live music was great.

so I've been coming here for a while and mostly enjoyed it. staff are ok and the transformation from what it used to be is great. BUT although I've had this this before I've brushed it off. if you wish to be treated fairly then look elsewhere for you pint. we for several year now have gone to watch the rugby as it is local and gone for a cheeky drink at other times - we don't live there... but we drink and eat (pizza us always good) today as always lots of places/seat table already reserved (way ahead of anyone being there.) now there is a place to the right of the main bar that they alway say they don't serve (again had this issue before) so we where on that side (whilst seats reserved where empty - and time elspased?? so although when said people for seats arrived got constantly served from where they say there is no service and we kept going around the other side of the bar to get service. I decided this is stupid and tried to get served, caught a staff members eye and asked for drinks. I was told there is no service here, i pointed out that these 2 poeple have been served here?? she asked another member (I think it was one of the twins/sisters) she said no service from here. I pointed out that you have been serving these 2 people so why can't I be served... and in true fashion I was ignored... so we decided not to buy another round and this will be our last visit here.. we just watched the rugby match(no pizza this time) and bought 10/12 pints with crisps... so not cheap at over £12 a go.. yet the poeple who they did serve in the none service area had maybe 2 rounds of a pint and half.. Sadly as much as I used to like watching the rugby here and visiting for a drink with and without the wives... no more... treat people equally. IF IT IS A NO SERVICE AREA, then no one gets served... their trade here will not matter if I go elsewhere but enough is enough..... ran by clowns... sadly.

Great pub and great garden but spoilt by being ridiculously expensive, over £15 for a pint of ale and a medium wine. First time I have left a pub after one drink and went to another local pub after that for the same round £4 cheaper. Excessive

We booked a table to celebrate my daughter's birthday. The traditional decor is lovely and the young staff welcoming and enthusiastic. The tavern was very busy with couples, young families - and dogs! A good atmosphere. Unfortunately our table (for 7) was near the door and at the bottom of the stairs - from which there was an awful cold draught. We asked to move but this did not happen and the staff brought out blankets to keep us warm! We had a selection of roast meals and the beef, chicken and vegetables were good, hot and plentiful. The lamb however was so tough and fatty as to be inedible. We will return as this is now our 'local' but make sure we sit somewhere else and choose different food.

A wonderful welcoming traditional British pub that brings together a whole range of different communities and personalities. Warm in the winter and super cool in the summer, the garden is a summer sun trap with music a gas fired pizza oven. Inside is both comfortably classic with a piano and log fire. The staff are super attentive, with waiting times never too long even during busy periods. Liv, Leah & Tallulah who are there most times run a tight ship and ensure consistent standards of service. The drinks are fresh and the glasses are clean. The newly refurbished upstairs is a pleasant contrast and offers Ian alternative ambiance. One of London’s truly hidden gems, not to be missed.

I am astonished by some of the reviews left about this local pub. I regularly visit the Shortlands and have always been warmly welcomed by the staff (notably the twins, David, Danny and Alice). The food is good (especially the pizzas). The opening of upstairs for functions (bank holidays this year were great) was a great move. I can only recommend a visit, in my opinion the best pub in the Bromley area.

Excellent atmosphere! Great staff! Good food to suit all tastes. Live music every couple of weeks. A GREAT COMMUNTITY PUB

Went 2 Fridays on the trot Noisy in the annex but warmer than the garden when the sun has gone to sleep. Great ambience Fantastic pizzas Brilliant SKA band Loved it

Bromley's best pub by a country mile. Really varied clientele served by really friendly staff. Great selection of beers. Good food including a really great pizza menu. There's always something going on too, a band, a quiz, comedy, bingo... There's something for everybody.

Good food, friendly service, great Wednesday quiz. Drinks rather expensive, of the red wines available most of them I have never heard of, why no Merlot ??

i am a familiar face at the shortlands , and i have the best experiences here ! this pub doesn’t get enough appreciation the staff are amazing and really friendly . The twins are great and really welcoming and so is Alice ! i would definitely recommend to everyone :) they always have something going on , bands on weekends ,great pizza ,comedy nights can’t wait to come back !

We intended to go to the Shortlands Tavern just for the Speed Quiz, but having seen on their website that they had a two for one pizza offer that day, we decied to eat as well. We ordered said pizzas but I was asked for the full amount, I pointed out their offer but was told it didn't count on bank holidays! As readers will see, the attached photo from their web page clearly states differently. Obviously I wasn't happy, but as it was too late to go elsewhere and then return for the quiz, I paid up, and in fairness, both pizzas were very nice. The quiz was really good, but there was another let down at the end of the night when they ran out of coins and expected me to forfeit my change. Never experienced that in my life before. The pub is a nice local, and the staff friendly enough, but those two issues are quite major, hence my low score for the place.

We came in on Saturday evening and were greeted with miserable staff. Not sure if there has been a changeover in ownership/management. We are used to happy, friendly customer service and great food but not sure we will be back soon. Lazy and openly rude about customers.

Quiz master walked out tonight as pub won't invest in working sound system. It's been getting worse for a couple of months now so I don't blame him for abandoning tonight's quiz There loss as a large number of people were there for the sole purpose of this fabulous quiz night. They must of felt it in the greedy pockets as not the cheapest place to buy a drink

Attended for the quiz as advertised, microphone for Quizmaster not working properly , been like that now for at least four weeks, full pub , quiz abandoned quite rightly , many people very unhappy, nothing is being done to rectify the problems, why not ?

The pub and garden is so nice, the pizza’s are good too., other meals I have had there have not been so good. The staff are friendly, nice decor and just a generally nice local pub. The thing that lets it down are the ladies toilets, each time I have been to the pub the toilets are shocking. So much so that I no longer go there. The management have been emailed and it didn’t even get a response. If you can hold your bladder for the night, it is the perfect place to go 😀

Came here on a fairly busy Sunday day and was pleasantly surprised with how good the roast was! Most pubs aren’t known for good food but this place is different! Staff were so friendly and catered to my every need no matter how mundane and they especially thank you to Conor and Zack for making my friends cocktails towards the end of the night as I know how annoying it can be right at the end of a busy night. 10/10 would come again.

I cannot fault this pizza. The dough was perfect, the topping was generous and everything was really tasty. My only criticism is that the pot of sauce I ordered was rather small.

Thank you to the guy's that make the pizza, Friday night is pizza night and just had another 3 amazing pizza's tonight with my family.big double thumbs up from everyone. I've stop using the normal pizza places in Bromley, Shorthands Tavern are the best keep up the good work. Cheers Peter

Whilst this is a comfortable place to visit you can’t help feel that there is a sense of preferred clicky treatment for some and a service for anyone else , it’s a shame and sure not intended BUT , needs a quiet word with the...

Ordered a pizza not actually knowing where it was coming from Wow I was blown away with the quality pizza delivered within 25 minutes Light and tasty. Really impressed Well done

Almost like a country inn. The staff are lovely the pub is cosy and distinctive. The gardens great as is the food and reasonably priced. Recommended.

Came in for first time since lockdown eased and had an amazing time really enjoyed myself and thanks to Kyle, Conor and Vicky for being so welcoming and making me feel so safe. Pizza was amazing and Conor made sure I had everything I needed...

A really great community atmosphere. Was served by a lovely waitress called Imogen who was very attentive and made us feel immediately at home. As the title suggests, I now love this place

I've been alot of pubs with great service. But nothing like the Shortlands Tavern. I live in Crystal Palace so I have my favourites in South East London, but this pub takes the win. All down to AMAZING and GENIUNE service! Thanks to Imogen!

Really accommodating to fit us in. Has adapted well due to restrictions with a large outside area and pizzeria. Mussles were yummy. Easy parking. Friendly staff Great!!

Excellent food. Lovely venue. Dogs welcome. Clean and well-spaced. Would recommend for all. Home-cooked food and a pizza oven.

This nice pub has the most uncomfortable wooden bench seats all down one side of it, only the Globe Theatre comes close, but at least you can hire cushions there ! Church pews are infinitely more comfortable, need to think again I think, though good...

Can here on a Sunday afternoon for a few drinks and some pizza. We booked a table and was seated in the outside canopy area. It’s a pretty cool place and it was nice to be socialising again. We ordered pizzas and drinks and they...

Lovely pub, my husband pointed out a poor beer selection but this was saved by the staffs friendliness. We were served by a young chap called Ollie who made sure everything was perfect after a booking confusion. Would recommend to everyone especially for a comfortable...

Monday 12/04/2021 not booked but very politely shown available table and there on after attended to by extremely competent friendly staff. The atmosphere was amazing this hidden gem should be a model to which all pubs must imitate

So pleased The Tavern in back.. Had a yummy sourdough pizza and Cheesy garlic bread..easy collection and good price.

This was our first visit to The Shortlands Tavern since the latest Covid restrictions were introduced and we were blown away by the transformation of the garden! The team have done an amazing job and turned the entire space into a beautiful, twinkly outdoor wonderland....

The shortlands has done an amazing job of covering the outdoor space so that you can meet up for a very COVID secure meal/snack/drink. We had a very enjoyable afternoon there yesterday even though the weather was foul ! Plenty of heaters for each table,...

Since the Covid restrictions it’s difficult to find a warm outside area to enjoy a drink with friends, however the Shortlands have put up a terrific covered area, with heaters and fairy lights!Great atmosphere and drinks menu, we enjoyed a lovely meal and things felt almost normal for one night!

We had a fantastic meal and drinks here in the large, cosy, covered outdoor garden . The staff were very friendly and welcoming . Great menus to choose from. Definitely worth a visit .

¡Han convertido la cervecería al aire libre en un paraíso camuflado fresco y acogedor con plantas y un horno de pizza en la esquina! Es genial estar afuera con calentadores y tenía un ambiente realmente encantador. ¡Me sentí muy consciente de covid y el handanitier fue la variedad que no pica!El personal era amable y la comida era realmente deliciosa gran elección. Quería varios platos del menú. ¡Me encantó el menú de especiales! Definitivamente ir de nuevo.

1.30 booking. Upstairs and forgotten about. Food ordered after id been down to remind them (staff busy on cellphone!), arrived more than 45 minutes later, although payment was taken within 5 minutes. Beef like leather. Vegetables luke warm. First and last visit!

The menu is very poor, portions are minuscule, the steak was as tough as old boots. I wouldn’t recommend this place. It’s also right on a busy road so it’s very noisy.

Mantendré esto simple;Gran selección de cervezas (Neck Oil, Timothy Taylor, Hells, por nombrar solo algunas).Pizza fantástica (ordene temprano, ¡se llena!)Cervecería al aire libre al sol, con vista a las personas que viajan a casa (¡te hace sentir mejor cuando no has tenido que ir ese día!).Este se convertirá en un lugar al que me dirijo con frecuencia; ¡vale la pena caminar para mí! .

Awesome , new chef all fresh food , locally sourced suppliers , English and meddaternien influenced dishes

Esta es una apuesta segura para un almuerzo de pub. Me gusta especialmente que los domingos todavía tengan un menú regular junto a los asados de los domingos.Mi salchicha y puré estaba muy sabroso; Me impresionó especialmente el trío de verduras que lo acompañaba, sabían muy fresco: la col de Saboya estaba especialmente deliciosa. Y no estaban para nada preocupados por mi pedido de un pedido de budín de Yorkshire. Mi amigo también disfrutó su asado de nueces.Realmente me gusta este pub en invierno; El fuego abierto es realmente reconfortante. Si va a almorzar los domingos, reserve una mesa o llegue poco después de la apertura (mediodía) o se sentirá decepcionado.

Had Sunday Lunch with family and friends, the food was very good and the atmosphere was so good we stayed for over 4 hours. Had a great time playing games with a "few" drinks.

Lovely village pub... lovely and cosy in winter and great beer garden in the summer. The best pub in the bromley area !

Had a cheeky mid-week visit to the Tav and decided to try the food. Our meals were absolutely lovely and we’ll be going back again soon.

Just had lunch with some friends and the food was amazing. Really great food worthy of a restaurant rather than a pub. Great atmosphere, great food and good company. Couldn’t ask for more.

Just been with a couple of friends and had restaurant quality food at pub prices. Absolutely stunning plate of skate - well done!!!

Visited the Shortlands Tavern Friday 13th(!) for evening food & drinks and 'unlucky' does not convey our memory of the food experience at the Shortlands. We are regular visitors to the Shortlands Tavern as it is a great building, great venue for social events and for my benefit serves an outstanding range of ales. Staff have always been friendly & sociable. The food at the S T has always been fantastic & great quality.So to unlucky Friday 13th September. We arrived around 1945hours & managed to find an empty table. The Shortlands wasn't very busy so we ordered food. Main courses of a vegetarian burger & fries and barbary duck with mash.The burger arrived within 15' minutes but no sign (or mention) of the duck. After waiting around 10' minutes we enquired and were told the duck had been overcooked (I think the terminology is burnt!) and the chef was now preparing a second duck. After a wait of about another 5' minutes, the barbary duck and mash arrived with an apology from the staff and offer of free deserts for both of us.My vegetarian burger had basically fell apart with the amount of water/liquid oozing from it. It had practically no taste other than the sensation of vegetarian liquid.THE BARBARY DUCK & MASH WAS A HORROR STORY. The duck was still badly burnt on the edges and that was reflected on the taste which was predominantly the taste of burnt. The duck was tough to cut & therefore even tougher to eat. Difficult to believe mash can't be offered as the name implies; I.e. potato that has been mashed. But this was so lumpy and disgusting. Not surprisingly my wife hardly ate any of her duck & mash meal.Another member of staff came to our table to clear the plates etc and we made a strong complaint regarding the timing & quality (or lack of) of the food. He apologised & promised to feed back our complaint. He probably wasn't aware that another member of staff had offered free puds, but, after the horror experience of the main course we chose not to risk them. We remained in the Shortlands for another 1 hour but not a single member of staff (preferably a Manager) came to offer apologies for the digesting plates of food served to us.As a drinks venue the Shortlands Tavern still deserves top marks & ratings for its range of ales & spirits (especially gin) and we'll still visit to enjoy the atmosphere and drinks on offer.On our visit last Friday the ales on offer included beers from the Brentwood & Bexley Breweries and both were superb.SADLY WE WON'T BE HAVING FOOD AGAIN AT THE SHORTLANDS TAVERN as the experience of Friday 13th will be hard to erase from our memories.

Tavern.....please sort the bins out. We was gagging from the awful smell, what a shame as your garden is fantastic but it's almost unbearable. Spoilt what would of been a lovely family/friends get together

Prawns and calamari cooked to perfection. Best cob burger I’ve ever had. Service just AMAZING! Congrats to the chef!

Great food, beautiful garden and great service! Nice variety in menu and nice cold beer! Local and very friendly!

Just had Lunch here. Superb fresh Fish & Chips and a wonderful crab salad served in the lovely pub garden. Highly recommended

We had the Piri piri chicken and skate with capers. Absolutely superb and staff very friendly. Even in a Wednesday lunchtime the standard was very high. Highly recommended

Popped down to meet a friend, having driven from Birmingham! Amazing service, great food. Nachos (easily for 2) and fish and chips was a huge serving! Beautiful garden and lots of seating area. Family friendly too. Well done the tavern ... hope to see your Christmas menu!

Lovely food had the Crab burger wife had the cod and chips my eyes nearly fell out my head the size of The cod been here a few times before and always been great will def be back for my birthday meal next month with my friends and family

Down visiting London from Liverpool

Great food as always but just tried the crab burger oh my God delicious and the king prawns are on another level. Will definitely be back with my friends such a friendly place and great chef so impressed .

We came here and were then told that they’d changed their time for when children were allowed, and despite only taking our food order and taking (understandably some time to cook it) we were (not so understandably) expected to get our children to finish their meals in less than 30 minutes because they had changed their rules on times for children to stay in the evening due to other patrons (so we were told). So if you don’t have children, this is the pub for you but unless you’re just visiting for lunch I do not recommend families here unless you want to feel like the leper by the staff that all clearly don’t have children.

Excellent tapas. The salt and pepper squid, crispy and very, very tasty. Friendly staff, nice atmosphere.

Estaba un poco escéptico después de leer las críticas sobre la calidad de su comida, pero decidí probar y muy contento de haberlo hecho. Mi amigo y yo almorzamos el sábado 3 de agosto, y decidimos comer una especie de tapas compartiendo los mejillones (platos principales) y una selección de 4 entrantes. Todo estaba preparado perfectamente, todo muy sabroso y no podía criticar nada, no es barato para la ubicación, pero estaba más que feliz de pagar por la calidad. Buena variedad de cervezas y un servicio rápido y amable, ¡definitivamente volveré a visitar allí! Entiendo que tienen un nuevo chef y pueden recomendar su cocina con el corazón abierto.

Great pub with a really friendly atmosphere. Food was excellent and staff couldn't do enough for you. Great for families will go back again!

Siendo un habitual en este pub, me encanta por tener algunas bebidas sociales. Sin embargo, cuando se trata de comida y créeme, lo he intentado en múltiples ocasiones. Es definitivamente caro para la comida de pub de gama baja. Incluso el 4. Se pueden producir 95 papitas con queso en una tienda de kebabs.

The disabled toilet stunk beyond, I spoke to the bar staff but nothing was done. The normal loo looked dark and dirty but the smell was better

He pasado por este pub en el tren alrededor de 10, 000 veces, pero la semana pasada me vi obligado a usar la lavandería, así que fui a las 12 de la noche y me sorprendió. La cerveza era buena, tenía una IPA llamada ancla, y me senté y examiné el pub. Todavía se puede ver dónde se ubicaron las 3 barras originales y se observaron todas las huellas de caza en las paredes. Los inodoros estaban muy limpios y, como maravilla, encontraron lo que solo podía llamar cómodo al sótano. Esta es un área hundida, llena de sillones y sofás cómodos y profundos, mesas bajas y una especie de ambiente aislado.

A lovely old fashioned neighbourhood pub. It was packed on a Saturday night. It was a 70’s night with a DJ. It had a friendly and welcoming atmosphere. The DJ seemed superfluous as most people appeared more interested in a chat, a drink and the food. The music was somewhat in audible and a little overbearing. We ordered the battered cod chips and peas. The quality of the food was excellent with large servings of fish and chips. There was also a good range of beers at London prices. I would strongly recommend this pub for a night out that includes good food and drink in a traditional pub setting at reasonable prices.

Fresh from Billingsgate, cooked in beef dripping, the proper way. Good selection of real ales. Nice atmosphere

Paint stripper. Worse than disgusting. Less than than 1 Euro a bottle.

Went there during the week, my friends and I thought the food was to die for. I had previously been with family on a Sunday and the roast was great! The staff were friendly and helped with my fussy aunts requirements. I will be back.

I’ve always enjoyed the food here but my last visit was hugely disappointing and stressful when it should have been a nice relaxing family lunch.

This pub is local to me so easy to visit. I particularly like the garden which is really pretty. The food is average and not a lot of choice on the menu but the garden makes it!

Found this just behind Bromley Shortlands railway station, and very glad we stopped. Excellent selection of wines, beers, etc. Very good selection of food on the lunch menu, all freshly prepared and cooked as we waited. I had a superb spicy chicken burger and my partner had a fresh crab and mayo salad. Yes – fresh crab in a local pub! And the amount of fresh hot chips with that was more than even we could eat. Very helpful staff and a huge outside garden with lots of large plants dotted around to keep each seating area separate. Inside the pub was full of interesting pictures and knick-knacks, with little alcove areas. Everything looked organic and not a designer-inspired artificial interior. Will definitely be back a lot more.

Was here for lunch recently with my friend. The pub is lovely, really old school. Staff are so friendly and polite.

I don't know if it was a stand in chef a few weeks ago , but the Sunday lunch was awful .

Went to the Shortlands Tavern for Mother’s day, and had a great roast dinner with the family, great friendly service with an overall brilliant vibe, would recommend to anyone

Great pub which serves a decent pint. Great atmosphere and friendly service. Went on Friday for the fish and chip night, good quality fish and plenty of it. Would highly recommend a visit.

Our friends got their meals first then we had to wait another half an hour for a raw burger with a soggy red bun, complained and had to wait another half an hour for the most bland burger and undercooked chips. Offered us desserts but when clearing our plates there was no mention of this, no apology. Awful experience. Would never go back

A really good pub away from the Main Street. Very decent selection of drinks Great garden area, friendly and attentive staff

Amazing staff and pub! It is so relaxed and friendly and so many events go on here including bingo and live music. The food and the new chef are great too..I highly recommend.

I like this pub and have enjoyed many visits for both food and drink. Last visit for Sunday lunch was enjoyable and ticked most of the boxes and i will be back. However it would be nice to see the staff being a little more...

This is a lovely pub, with a nice atmosphere and lovely gardens. The staff are helpful and friendly but it needs three major improvements. Firstly the food has been sub standard for a long time. Sunday lunches are okay but the menu is limited and the food is poor. The toilets have improved but at times the ladies toilets could be much cleaner. Also the staff are nice but they are very scruffy and given they are serving food and drinks, they should be much more presentable.

went to the Bromley from Liverpool to visit family. visited the shortlands taven for dinner. lovely food and drink.. staff very friendly. great pint of Guinness . would recommend this pub. worth a visit. Will definitely return.

I love this pub, it's everything you want in a great local boozer really. Somewhere you can invite friends and family to enjoy a good selection of food and drink, friendly staff, nice atmosphere and not too many strange looking locals (don't worry I can say this as a local haha). The pub always has things on, but even though I only live around the corner I don't always get the chance to try any of it out! I must try harder in 2018. Anyway keep up the good work I'm sure to visit again soon!

If you visit here for a pub fine but if you want a meal it would be best to look elsewhere. When the pub was first transformed everything was excellent. It's sad to see that the food quality has dropped so dramatically. A real shame.

I ate dinner here with a few friends last tuesday evening. We picked this pub as my friend informed us that the food was finally back to how it use to be. I ate the cajun chicken burger as I remember having it before at shortlands and loved it. The chicken was delicious and I loved the homemade chips. My friends had a fish and chip but one asked for salad instead which was not a problem. The fish looked amazing! We all enjoyed the food and will be back once again.

Went with friends to the Shortlands Tavern Friday. The place was buzzing. There was a really lovely friendly atmosphere. Staff could not do enough for you. Our group ordered 5 Fish & Chips and 2 Chicken burgers. The food was delicious. Best tasting fish ever! It melted in the mouth. Not 1 bone between us. Lovely hand cut chips. Plus a lovely touch with the bread and butter. The burgers were tasty too. All excellent value for money. Our group are booked in again for Sunday lunch, and we can't wait. With 3 fussy children in the group, the great food went down a treat and they want to come back every night! We will be firm regulars.

Love this place, stay local with work and always pop in when I can, friendly staff and good food. They often do food and drinks specials which are decent, I saw a comedy night coming up aswell! A proper pub!

Had fish and chips last Friday really enjoyed it. will be definitely going again big portions and great atmosphere friendly staff can't wait to try the oysters .

Arrived at our prebooked table at 7.30pm for a family gathering. We ordered drinks and were given menus. It was Friday, so the menu was the Fish and Burgers Menu. The menus was given to all 7 of us and there was no mention of food availability. Ten minutes later we ordered. A few minutes later, the waiter reemerged. Apologizing for the fact there were no burgers. No chicken burgers, no beef burgers, no buns. Disappointed, we revisited the menu. Some other items also not available. Remember, this was fish and burger night. Not a good start when you have seven items on your mains and more than 50% isnt available.

The Shortlands Tavern is our local pub. The food and service has always been great. I therefore chose it as the venue for a family gathering. I booked a table for 7 of us in advance and was asked at the time of booking if we would be eating and I confirmed we would. Upon arrival at 7.30 pm we were told there were no more chicken or beef burgers left. Everything else on the menu was fish. My brother cannot eat fish. It was too late for us to go somewhere else. We therefore ordered fish and chunky chips for 6 of us and we went and got a burger for my brother from a different establishment. When the food arrived the chips were French fries and when we complained all they did was tell us they weren't happy that we had purchased a burger elsewhere! I am very disappointed at their attitude and will think twice before I bring family or friends here again.

I had never stepped foot into this pub until a friend recommended it to me recently, telling me there was a new chef so I should try the food, they weren't wrong, I'm quite a fussy eater but any requests made were no trouble to the chef or the bar staff I was ordering from. The bar staff are all friendly and seem to have a good connection with all their customers.

Was Amazed by the changes that Shortlands Tavern has made- seen many reviews on Trip Adviser slaughtering the food!! Shocked.The kitchen has taken a turn for the better and it is clear the tavern has responded to the reviews of those who are strongly opinionated on the food. I must say, it brilliant to see the good old classics back, including the pie with liquor and freshly made mash! Good quality food.

It seems the new management in the kitchen does not recognise when things are going horribly wrong. Sunday lunches used to be consistently good. The new management clearly want to change this but for the wrong reasons. We went there yesterday and the place was dead which for a bank holiday Sunday is unknown especially when the weather is hot and sunny. It seems word has got round that the Sunday roasts ain't what they used to be and nobody was eating one, only choosing from the snacks option. Vegetarian option is pointless and we ended up leaving without eating. I feel sorry for the bar staff as they seem to realise the problem but are just fire fighting when customers are complaining. The plus side is the beer selection remains good and well kept but the pub will not survive on this alone. Please get the Tavern back to its old self.

Awful staff. Awful management. Lie when challenged on social media. Shout at parents in the street.Don't go here.

We visited yesterday and sat outside. We are local to Shortlands and I have always enjoyed visiting this pub. The staff are always very friendly...nice garden to sit in...quirky.However...We both ordered the roast beef. First off, the roast was a hefty £15! I mean, that's higher than a roast in a central London gastro pub so we were expecting something amazing.This didn't happen.The beef was full of fat and gristle. The plate was SWIMMING in gravy. The vegetables were all sliced and mixed in together. Looked like they had come out of a pack of frozen vegetables. For £15 you'd expect fresh heads of cauliflower, fresh sliced carrots, etc. Nope.Disappointing. Shouldn't have cost more than £10.Wine, cheese plate and coffees were very nice and the price was correct. Needs improvement.