Based on 18 opinions finded in 1 websites
Opinions
I placed my order at 7pm and was advised by the website 45 minutes for delivery. This was fine. 2 hours later my food had not arrived.. I called and called the shop - no answer. 14 attempts later the store eventually picked up when I queried where my order was I was told: “Yeah we tried to deliver but you didn’t answer the door” I’ve been sat in the window… nobody has been to my house. I was advised: “Yes we did there was a red car outside” There is no red car in my street, my car is currently the only one in my street and it’s grey. I advised the guy this and then the driver came onto the phone shouting and being very abusive to me accusing me of being a liar and that this was all my fault. The driver then shouted and swore at me down the phone saying: “Look I don’t give a s*** about your order” I asked to speak with a manager and was advised management weren’t in and I could either have my cold food re delivered or a refund. No apology for the driver shouting and swearing at me, no apology for the situation considering the driver clearly had the wrong address! I am a very loyal customer to shanzz and order frequently but the service I have received tonight is beyond shocking and I will never order again and will be sure to tell everyone about my experience.
Paige C . 2024-04-07
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I've worked all over the country and let me tell you. Shaanz is fantastic is you're fancying succulent chicken. Chips are awesome too. Sibtain is the man. Love you Shaanz!
Traveding . 2021-09-02
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Let me start by saying the food is fantastic!! Just dont use their delivery service 8 times out of 10 (yeah i eat shanz alot) it’s late... not good enough really
Tom . 2021-03-31
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Just amazing! Succulent peri-peri chicken, never had a bad order! The staff are really lovely and friendly too.
Charlotte F . 2020-10-30
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I can’t rate this place enough! The delivery guy was great, text to say it was on the way, text to double check address and was really quite when knocking the door which was asked from us as we had kids sleeping. Only waited 25 minutes from ordering to delivery and all the food was really fresh and not greasy at all, was perfect! Our food was faultless which is saying something as I’m a real fussy eater when it comes to chicken on the bone but I didn’t have to worry a it just fell off the bone! Will definitely be ordering again! And was only £16 for our meals and delivery and we eat a lot!
MrsKiplin . 2019-11-15
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Me and my friends often come to shaanz, as it's the only fast food joint, where afterwards, you don't regret eating it! Succulent chicken, along with their spicy peri dressings, makes shaanz an ideal alternative to nando's. Reasonable prices, you can't go wrong.
482harryo . 2019-09-03
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Chips were cold and limp. The chicken was well flavoured but a much smaller portion than when here before. Change in staff and no customer service. Premises are clean
jezorchard . 2019-02-27
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Just been here. Sat inside. Staff great. Cleaned my table even though it was already clean. Had half chicken extra hot with piri piri chips. Chicken was excellent. Superb value for the money. Give it a go.
theelk45 . 2019-02-18
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What a super place to get your chicken fix. Moist, falling off the bone pieces (I went with a half chicken extra hot with fries, a salad and a bottle of water) for a bargain £7.99.What was a lovely surprise when stating I was eating in, it all came on a plate with a knife and fork! Everything looks clean, clearly the people that serve you really do care. Ate twice. Very pleased. You will enjoy.
restaurantsinbath . 2019-02-17
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We order from Shaanz regularly and about... 90% of the time its fantastic (tastes fresh, nice and hot and... importantly... CORRECT) however... sometimes the food arrives cold (in which the driver actually once told me he drove to a nearby village before returning to Bridgwater to deliver our food - I think that would warrant a separate trip entirely to be honest)the 1.5 Litre cola is sometimes 1.25 Litre and (luckily only once...) the chips were just rubbery and disgusting.When things are good, they are great - when they are bad... it takes us a couple weeks before wanting to return! I would recommend collecting instead of delivery if you want to ensure your food is fresh and hot.
LucasGodfrey . 2019-01-08
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1/4 chicken one with lemon and herb and one very hot. Both well cooked and delicious. A great takeaway meal. Friendly staff who keep you informed as to progress. Very clean. Reasonably priced. Can recommend
jezorchard . 2018-12-22
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Chicken is moist and just falls off the bone, side orders are of the same standard. Prices are very reasonable.
ChampagneCharlie007 . 2018-01-21
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¡Guau! ! Sólo tenía un medio pollo con patatas calientes. Mi esposa tenía la llanura media de pollo y patatas fritas. Excelente. La carne de pollo se cayó de los huesos con facilidad. Muy bien preparado y muy sabroso. Viajamos 6 millas antes de comer la comida y todavía estaba caliente. Muy buena porción con mullidos pollo. Las patatas fritas eran bien cocinada y una bolsita de sal para añadir a los propios gustos. No puedo quejarme de la comida. El servicio también fue excelente. Entró y de inmediato nos saludaron con una sonrisa y una cálida bienvenida. Orden tomadas y comida bien servido en menos de 15 minutos. Se ha mejorado significativamente cuando la última vez hace más de un año. Cocina limpia y muy de recepción. No me sorprende que tiene una calificación de 5 de Sedgemoor D C y comida de la Agencia. Volveré y lo recomiendo mucho. Gracias Shaanz.
jezorchard . 2017-07-07
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Having used this place many times I can say it is one of the best takeaways in Bridgwater. The food is always well cooked, hot and what we have ordered! Will continue to order from here.... thank you to a great team.
Charlotte W . 2017-06-29
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I have now eaten from here many times and there has never ever been a problem. The food is delicious not salty at all as one reviewer couldn't help themselves but go overboard on there review. The prices are very very good. The food is always hot and delicious and you can go from mild to very hot I've had both and both are equally delicious. The portions are extremely generous and the staff are a delight to deal with, they cant do enough for you. I'm so pleased this place has opened in Bridgwater and i will continue to order from here without hesitation.
Buttons110 . 2017-06-23
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Possibly the saltiest thing I have ever eaten. Big clumps of salty seasoning in my chips , not nice. It was saltier than the salt planes of Utah. I'd come here again if the weather forecast was for heavy frost as I'd use the chips on my drive to melt the ice. On a positive I'll never be mean to a slug again, the idea of using salt on the slimey little wassnames simply isn't fair..... I feel their pain!!! I'm not sure where the chefs come from, I'm guessing it's salta?? I'm looking for a nice chocolate bar to take away the taste, maybe I'll saltesers.
Albert_schnider . 2017-06-03
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Good food great customer services grill chicken realy soft full off flavors well defo recomend to friends and family thanks
jinc720 . 2016-12-23
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The take away food we had was very tasty, however the cost will prevent us from returning. It is clean & the staff efficient but in order to attract more business they should revamp their pricing structure.
Barrie T . 2016-11-15
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Used to come here a lot back in summer 23 but unfortunately it's not as good as it used to be, still decent range of beers but our chicken wasn't as good, a bit tough and chewy 😞