Based on 35 opinions finded in 1 websites
Based on 35 opinions finded in 1 websites
Nº 2480 in 3395 in Cornwall, Isles of Scilly
Nº 737 of 983 British in Cornwall, Isles of Scilly
Opinions
We stopped for an ice cream while on the search for our car keys which we lost on the beach!! 🤦🏽♀️ The rum and raisin ice cream was AMAZING and no complaints from the kids and hubby with their choices! The lovely gent who served us got his wife Zara to help us with locating the keys which luckily where found and left at the RLNI across but was closed, she managed to find someone who got the keys So thank you so much for your help lovely people and for the ice creams! 🥰 wishing you all the best x
bryanne l . 2024-04-01
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The shop has been going for years , it’s a good store with friendly people , made are holiday to know it was just across the car park ,
Paul D . 2024-02-05
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Very bad customer service, the female member of staff was aggressive. I wouldn't recommend going to this shop.
Ann U . 2023-07-05
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We popped in here very late in the day for a bite of something to keep us going. Lucky for us they had one sausage roll left and being 8 inches in length we both had 4 inches to munch on! Very tasty, great view from their outside seating area.
Paul F . 2023-06-10
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nice ice cream, dont think it had a massive range but had what we wanted so all good for us anyway lol would visit again thanks
Stephen K . 2022-09-17
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Has a good variety of ice cream flavours, and does what it says on the tin! The service was friendly, and the portions were reasonable (unlike what other reviewers may have experienced).
DrPM40 . 2022-07-03
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Nice size portions of Ice Cream, best Cornish Pasties I’ve had in years, excellent customer service from the Staff.
christ147 . 2022-04-16
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AVOID - the only reason this place would seem to survive is that it’s the first stop en route from the car park to the beach. Miserable service, miserable staff, entirely inconsistent SMALL portions plus suspect hygiene (a rating of 4 out of 5, not displayed, witnessed zero hand washing between visits to the dustbin and serving ice cream). Not nice. Kelly’s ice cream served (lovely stuff), so go down to the beach cafe and get twice the amount for less cost with a huge smile from the staff, even when busy. Or try the local Moomaid ice cream at the Fish and Chip/ Surf School further along the main road.
GoPlaces65347050064 . 2021-08-24
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Disappointing... Bought 3 ice creams from the take away hatch. Very young person left to serve who didn't have much in the way of customer service. Each ice cream was a completely different size: one was so small it would have been amusing if it hadn't cost £2.20!
clairedE6828GD . 2021-08-13
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Really nice flavoured ice cream, waffle cones also and the flakes are kept in the fridge so they aren’t soft in the warm weather. Not over priced either. Well done
Tracey1169 . 2021-08-01
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Despite the stormy weather, the car park was really full. But luckily the queue for the coffee and snacks was not to long despite the social distancing in place. Food and drinks at this time is just served through a window, but lots of choice and friendly and helpful staff
MartinD841 . 2020-10-28
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Anywhere that sells coffee ice cream is a winner with my wife and son. I loved the caramel crunch. Just delicious sitting on the beach eating them. My son also loved the sausage rolls.
Lee O . 2020-08-18
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“Lady” running it has a poor attitude to customer service Go to the shop next door better value and lovely people.
Cathryn W . 2019-07-25
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It’s Kelly’s ice cream which is the best beautiful salted caramel and honeycomb highly recommend also pasties and such like served here .
wipeoutt . 2018-07-19
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The ice cream was superb, and the service was swift and friendly - we had a nice little chat once I had got my ice cream. Scoop size was very good value for money too.
Rose B . 2018-07-02
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Late on a Sunday afternoon after a day visiting lovely locations, this was what we needed and the ice cream was delicious! Can't say more than that!
Jean S . 2017-10-17
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Great to have this on our doorstep during our stay.Service was fine. Only a smallish range of flavours which actually helped narrow down what to have. The Cornish Vanilla was rather sweet without much vanilla, no fault of the shop. Mint Choc Chip was excellent.Highly recommended.
KatyGKnaresborough . 2017-09-25
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Reasonably priced ice creams with the options of clotted cream and flakes too. Generous range of pasties and rolls also readily available. The outlet also offers a small range of inflatables and beach accessories.
simonsD7256DO . 2017-08-02
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Beautiful hot sunny day and a tasty ice cream was just what we needed. Quick service and we all had different flavours. Good size portion and none of us were disappointed with our choices. Picnic benches available opposite to site in were ideal.
minminmoo . 2017-07-26
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Get the pasties!! Amazing! Normally get one then go and sit on the wall if the waves aren't blasting across it!
Laulauz . 2017-04-08
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Stopped by for a pasty and an ice cream, great selection of ice creams and good service, the only thing I can't recommend is the coffee, not the best for the price and with powdered milk. The ice cream was good value though.
rob s . 2016-09-28
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Hemos estado utilizando el Ice Cream Parlor ya se cambió de una cafetería interior en tiempos pasados. Los niños siempre nos encantó conseguir un helado de la tarde, sentado en el banco fuera de la casa, luego de lanchas a nuestra casita a Marias Lane. No mucho cambia, sus hijos también les encanta.
jonathanmckenzie1950 . 2016-09-03
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My favourite pasties ever as my waistline will testify to.... cheaper than the venue at the opposite end of the beach...
OHPRIN . 2016-07-27
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Me encanta esta tienda mono quiosco y cada año me pregunta si tienen novia conos - y la respuesta es siempre "no", nos podemos hacer una bañera. No quiero una bañera gracias... Seguramente no soy el único 'asker' viajando sola novia? Por favor, puedo llenar algunos? Sabemos el costo es probable que aumentar para nosotros novia conlleva una prima por desgracia. Aparte de eso, mono y retro.
Fliss A . 2016-07-26
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This is the place to head to in Sennen Cove when it gets hot, great range of ice cream, teas coffees etc, beautiful outlook over the beach.
PrimalSteve . 2016-07-20
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We just had to have a Cornish ice cream. So many flavours! Can't beat it. The lady was so friendly and helpful. a friend wanted Warren's Cornish pasties (the real thing!) and we found them in this ice cream parlour! Many thanks.
vass201 . 2016-07-16
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This is the second year we have been to sennen cove, both times may I add we have stayed in the apartment next to the ice cream parlour owned by the lady who owns the ice cream shop, I can happily say we have never had a problem, and the lady and her husband are two of the nicest people you will ever meet! Fantastic service all round, very welcoming hence the reason we will continue to go every year, One of the most beautiful places I have ever visited, my little girl loves popping next door to the ice cream shop when we are there, pasties are great too very filling and great value for money! I would highly recommend!
dolan44 . 2016-06-20
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Quality Kelly Cornish ice cream is is amongst the best loads of different flavours in soft scoop or if you want they do a mr whippy style
Chris W . 2016-06-11
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Had our pasty and sandwiches overlooking the bay. Food excellent quality for the price. Had an award winning pasty served by a helpful lady. Crab sandwich was delightful.
Old_Fotofart . 2016-05-23
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We were so happy to find a place to sit and take in the beauty of Sennen.The super food was an added bonus. Fresh crab sandwich with salad was delicious. My friends had the Cornish pasty and side salad which was good too. Not cheap but worth every penny. Friendly staff.
Susan D . 2015-06-21
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I don’t know where the people who serve at this place got they hygiene training from. If no one is behind the counter you can normally find them across the road sitting outside the lifeboat station smoking. The pasties are about as hot as the overpriced ice cream. Anyone who had a hot pasties may be due to it being in the sun or a hot day. They will even win any custom service or food awards, stay well clear.
Frankie B . 2014-11-06
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stopped here whilst doing a walk from Penzance to Lands end. Lovely little cafe with reasonable prices, good views and friendly service.
penceunant . 2014-09-01
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Great location, able to walk in many directions, and both start and end with an ice cream, why not you are on holiday, we did. Also go down for an early morning coffee, what could be better than a coffee with one of the best views you can get
greatscot4thattempt . 2014-08-12
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We stayed overnight one night in Sennen Cove on a Sunday. We took a long walk in the afternoon and stopped for ice cream at the Ice Cream Parlour. We had window service. The lady behind the glass just starred at us. We asked for a scoop of chocolate ice cream. She took our money and never said a thing. Not even a smile. Come on-this is an ICE CREAM PLACE! At least smile at your customers instead of making them feel like they are intruding.
hapanMilwaukee . 2014-07-26
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I don't what the other review is all about, total rubbish, the pasties from the Ice Cream Parlour are the best I have ever had in Cornwall.The staff are very friendly, and helpful.While we were there plenty of locals sat outside chatting away, even the local "Bobby" (Police) was sat, talking to locals and visitors, having a pasty and mug of tea !!!So it can't be that bad can it if the locals use the place can it !!!
Chris T . 2014-05-29
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We have just spent a fabulous week in Sennen cove, one of the most beautiful places in the UK. The people of Sennen have always been extremely welcoming and appreciative of our custom. However, we unfortunately made an error of judgement in buying £25.80 worth of pasties from The Cornish Ice Cream shop at the far end of the cove opposite the life boat station, The pasties were served by a young polite girl, bagged up and carried back to the family. Granted this walk took approx 3 minutes but when we then bit into the pasties they were at best luke warm and at worst ice cold in the middle.Having already taken a trip to A&E with a fractured wrist that week we did not feel inclined to have anyone else poorly. Our party ranged in age from 20 months-74 years and the pasties were inedible and potentially dangerous.We returned to the shop and were spoken to by the rudest, bad mannered woman you could hope to meet. She denied that the pasties were cold despite me being able to hold my finger in middle of the filling (if you've eaten a true Cornish pasty you will know they are usually scarily hot!) and said she didn't care what our opinion was. She said the sign outside only said "pasty", I was able to point out that it actually said "hot pasty" and that was not what she was selling. We requested a refund and told that there was no way she was giving back our 25.80 despite our protests, we therefore had to shell out another £25 for more from the Beach restaurant (these were scorching hot, delicious and annoying 5p cheaper each)I am in the process of going through environmental health and trading standards as this food was very unpleasant, potentially very dangerous and the customer service was truly appalling.The 3 women that work in shop then proceeded to tell us that we were "only tourists" as they sat outside smoking. They thought the whole episode was hilarious. I decided they clearly did this on a regular basis and take advantage that their customers are only there for a week.My husband,who ironically is a director of a pie company, explained very politely the regulations re serving hot food at 64 degrees and again requested our money back. We were refused, he therefore requested a receipt and was refused. She said it would "mess up her till", he asked 3 x and she said "you're not having one love" with a smile. We are not in the habit of complaining, we all have professional jobs and approached the situation in a polite and respectful manner. We were treated appallingly by people who clearly do not have any respect for the customers who ultimately are paying their mortgages.
Helen E . 2014-04-21
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32 Opinions
I will start by saying the restaurant did reduce our bill and throw in a few free extras but we were very surprised by the quality and portioning of the food. At the time the cafe was very quiet but the staff seemed a little bit chaotic. Orders not being put through properly, items missed off and not knowing what beer they had available. A couple of us ordered the chicken burger (£13) and my son had the kids version (£8.50) but his came with chips. I was pretty shocked when we both received exactly the same sized portion. A small bun, 1/2 a small chicken fillet and one piece of lettuce, not exactly worth £13. The staff did even comment that they there was an issue but still felt it was fine to serve and just expect people to pay. The pizzas were but ok but again surprised when we we charged £3 for 2-3 sliced olives as an extra. We've eaten at many other places up and down the coast and based on our experience we would not return.
301 Opinions
Been coming here for many years, it is an absolute joy every time we come for a meal. Today me and my mother came for afternoon tea and everything was delicious and delectable, as it always is. The service is absolutely flawless, all the staff are exceptional and extremely welcoming, especially the manager. Would recommend to anyone who is looking for a perfect meal out.
409 Opinions
Beautiful building. Amanda the barmaid/waitress was very helpful and friendly. My family had the ham egg and chips, which was outstanding. I had fish and chips, the fish was delicious and fresh. The puddings were sinful and beautifully made.
249 Opinions
I have to admit that I am not the person that comments on anything and everything, nor do I ever right a review of my experience. If I am unsatisfied with the experience, I just won't return again. But ... I have been seeing the Development of this establishment for that past 20 years and treated myself quite often to a night or two in any of the corner or best suites ( highly recommend those ) and enjoyed the ambiance and service this hotel had to offer. Our experience: Arrival to the hotel : We planned to have drinks prior to our meal. Found the bar area as busy as usual. With no free seats in sight, I ask the Brasserie manager if we could order drinks in the main lounge, whereas we been told that there normally is service but he has no clue what they doing today. Not answer I was hoping for. The entrance to the main lounge also been blocked off for some reason. Luckily the wait at bar was sufficient enough to pass the time for a table to become vacant. In previous visits, a relaxed table service was offered but not this time for some reason . Guess it’s an informal 5 star service.. , had to ask for bar menus as neither been on the bar or tables to see what’s on offer. ( also no usual complimentary nuts that used to be offered ) Restaurant We arrived early to our Booking at the samphire and were delighted to be able to be seated, unfortunately without any menus. It took about 10-15 min of us staring holes into the warm air, when I lost my patients and had to get up from the table to ask for menus at the entrance of the Restaurant. Yet again it took quite a while for us to order drinks and food as it seemed to be a chaotic service with everyone doing everything and no restaurant Manager nor head waiter in sight ( please note.. all evening ) . The lack of attention to detail was incredible .. table settings with knives to left and forks to right on every table .. just wow - giggle Food and drinks order done. ( ordered a glass of white wine with my mains, which never arrived ).. Drinks arrived what seamed ages. Overheard table next to us complaining about the slow service too, which been given a small apology but no solution to increase the speed of service ( yet again a lack of management ) Noticed the young waiter being unfamiliar on how to correctly present a bottle of wine and opening it, which I thought should be a training standard for a 5 star establishment. not only did he seem untrained, he also dried his hands in a used napkin left on the table next to him where diners just left. The pork belly starter , was below luke warm which was shame as its been rather tasty. I guess if a portion of this size is sitting on a kitchen pass for mere 3 min, it naturally will loose its core temperature, suggestion.. Next time use a cloche! I wanted to point this out to the service but yet again no manager or headwaiter to be seen and the waiters seem too busy to be bothered. Once they did ask if everything is alright, but by that time we finished what we had on the plate ( which is not a lot if you are hungry ) Unfortunately the main course of the hen and the monk fish not been any better and yet again being luke warm. Dessert of the frangipane tart and pineapple been ok, but yet again no attention to detail, as the dessert been bought out without cutlery being replenished prior. Ordered coffee to be served in the lounge, which arrived with no sugar or spoon and had to be asked for separately. When I paid my bill, I mentioned that the wine I ordered with my main course never arrived. No apology was offered.. A "informal fine Dining " experience. 95% informal - 5 % fine Dining. :-( Over the past 20 years I always chose the Headland hotel for its perfection, attention to detail and impeccable service, this time it's not delivered to its promise which is a shame cause that's what I will remember.. Coming from a 4 to a 5 star .. I expected more ( go back to 4 stars !!! You been better then