Based on 984 opinions finded in 3 websites
Based on 984 opinions finded in 3 websites
Nº 392 in 503 in North Norfolk
Nº 107 of 127 Other cuisines in North Norfolk
Opinions
When we visited with some friends today, I was very impressed about how accommodating the staff were as I have a dairy intolerance. The only reason why I haven’t given it a 5 is because unfortunately there wasn’t anything on the dessert menu I was able to have although having said that they were able to provide sorbet as an option for me
Eleanor P . 2024-10-05
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The Sculthorpe Mill is an absolute gem of a find. From the welcome to the check out, service is 100% - there's a genuine warmth from the staff towards guests. Food is amazing - we ate dinner and breakfast - having both a varied menu that changes regularly depending on the season. Good to see local seasonal produce being used wherever possible. Rooms are v. comfy and a perfect retreat after a fab. dinner.
ChunkyW . 2024-09-23
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We were there for dinner (as in lunch), great food, great service, great accommodations for my two year old niece, love the little nets to catch fishes! Extra special mention to the wonderful Zoe! Despite it being a relic, she took 90’s nostalgia photography in stride, and took two very special and sentimental family photos on my SpiceCam without any bloopers! A great visit, I would highly recommend 🩷
Karis M . 2024-09-11
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Outstanding location on the river Wensum, however on this visit the food was very poor three of us had the rump steak, all three steaks were very tough and hard to chew although the flavour was reasonable and cooked as ordered. The chips looked good but unfortunately very dry as if they had spent to long under heat lamps or similar. One of our party had the fish dish which she enjoyed we all looked on her enviously. Our to grandchildren well catered for and the staff very friendly and enthusiastic but not efficient probably students on vacation jobs. I regret not complaining about the steaks. This was in no way up to Michelin Listed standard.
MikeE . 2024-09-08
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5 star restaurant. We had the most delicious meal there today. And the service was excellent too Lots to choose from on the menu too
Susieqmarmite . 2024-09-02
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This is a lovely location - the building is beautiful and the owners have created a welcoming and cosy environment. I have eaten here several times in the past and have always had a great dining experience. The food is great with a good choice and fresh ingredients wonderfully prepared and plenty of vegetarian options . My only issue on my most recent visit was the service . it should be said, the waiting staff were lovely; friendly and courteous but everything was extremely slow . Despite not appearing to be understaffed we waited an age for our food and in my case my drink ( a non-alcoholic draught beer) took 20 minutes to arrive and in the end I had to cancel the second one I ordered because again I had waited a similar amount of time, . Whilst it is nice not to feel like you are not being hurried, almost two hours to complete the service of a meal is excessive. There is a lot to like here, and I will return, but for all its positives there has to be some serious improvement to the service and waiting times for this to be the fantastic culinary experience is could and should be.
Andy S . 2024-08-22
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Beautiful location and would be stunning in the sunshine but alas tipping down tonight. A sound menu with lots of choice awaits. The pea soup was deemed to be excellent as were my oysters however the flesh had been damaged a little when opening. The ham hock was definitely on the crispier side of crispy. My silver bream was cooked well but would have benefited with a little more love. It came to the table quite dry looking , devoid of salt and no crisp skin. The lemon posset was nice and tart. Service was charming if a little hap hazard. Our wine, then bread and then starters were all given first to another table. We drank an excellent red from Georgia which I wholeheartedly recommend. A nice evening all in all.
jamlucy . 2024-07-08
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A chic/cool pub restaurant with rooms. Attention to detail was first rate as was the food. Staff really friendly and efficient. The setting is perfect. Have already recommended you to friends!
Safari11651453396 . 2024-07-04
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We visited here on a rainy Saturday evening for diner. The restaurant is set in a beautiful location, with a lovely garden overlooking the river. Inside is very cosy with different areas to eat, all dog friendly. We were sat upstairs at a table overlooking the garden which was a lovely touch, as I had requested an outside table if the weather had been nice. Despite being very busy, the service was excellent. We all ordered different starters and main courses and they were all outstanding. Well cooked and presented. We will definitely return in the future.
th0m01 . 2024-06-17
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Had a recent evening meal with friends. The four of us had an amazing experience. Food, service, atmosphere, and the location itself were all absolutely perfect!
Mike McDonnell . 2024-06-16
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Stop on the way home from Lincolnshire. Great setting and lovely place. The house cured sea trout, seaweed toast an pickled white radish was divine. My wife had the crispy lamb belly with will garlic and pea hummus. Also fabulous. I recommend this place whole heartedly.
Alan Burgess . 2024-06-13
MORE AT Google
Only came for a drink. Was served by a young man who was courteous and advised of seating arrangements either inside or out. Beautiful rear garden, ample seating, well maintained. Looked at the menu out of curiosity, didn't seem overly expensive.
BIGK444 . 2024-06-11
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Outdoor dining was within tranquil, picturesque gardens next to a stream which is what really makes this place. Good food, and service. Very accommodating to our toddler.
Mcchatterbox . 2024-06-09
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Didn't stay here but had lunch in the garden. The food was fantastic and the garden well kept and beautiful. Lovely, helpful staff too. Highly recommend.
June Jackson . 2024-06-06
MORE AT Google
Lovely place to stay. food very good
Tony Robinson . 2024-06-05
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Lovely meal, reasonably priced for tge menu and quality. Good efficient and friendly service.
Sarah Thayne . 2024-06-01
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Lovely location, with good outdoor space, good beer and drink selection. Nice food reasonably priced
Caroline Williamson . 2024-05-27
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Went for dinner and the food was fantastic. The location is perfect on a sunny day with the river running next to the garden
Christopher McIlroy . 2024-05-23
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Decided to go here for dinner with a friend and my other half.. Truly deserving of the Michelin Bib Gourmand! Amazing tasting food and reasonably priced! Great value for money! Came here a second time and was better than the first!!! One of the best restaurants in norfolk!!
Matt Stone . 2024-05-06
MORE AT Google
Excellent food, generous portions. As tempting as they were, we couldn’t quite manage dessert. Will have to come back.
Neil . 2024-05-01
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Outstanding food and lovely pub set in really peaceful location. Service was excellent and staff super friendly. Thank you for a great experience.
Dave Tutt . 2024-04-18
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Fantastic food, fabulous location and completely dog friendly! Staff were all very friendly. We’ll definitely be returning.
Adam Fyfe . 2024-04-18
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Beautiful location, great service and fantastic food!! Highly recommend.
Celia Willer . 2024-03-31
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Lovely place, amazing setting. Food a little costly but good
Gabrielle Hardy . 2024-03-30
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Great real ales, wonderful food and excellent service.
AD . 2024-03-21
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Lovely location by the river. Popped in for a vasual drink with my daughter. Pleasant staff and a good dry rose and interesting decor.
Patricia . 2024-03-11
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Stunning hotel, location and service to match. Looking forward to my next visit.
Alexander Hinkins . 2024-02-29
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Best meal I've had for ages made even better with the impeccable service
Inge Borremans . 2024-02-25
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Great pub with lots of beers but sadly not a dark one. Guinness does not count. Location is top
S1 Builders Norfolk . 2024-02-10
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I go in for lunch, generally on a Monday/Tuesday, as few good pubs are open those days at this time of year. Lovely setting, friendly staff, huge chunk of sausage roll ideal to soak up a couple of pints. Even my era music! Donovan?! Get over there....
Howard Davies . 2024-02-05
MORE AT Google
Excellent as usual, a beautiful place to relax and have a drink.
M C . 2024-02-03
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Lovely old mill down a virtually dead end road. They served 2 good local beers Barsham Oaks and Moongazer Pintail. Prefer the former Visited many times but never eaten there, so really looking forward to dining. We were shown to the upstairs dining area. Excellent for an intimate meal. The biggest disappointment was the menu choices. Lacking variety and inspiration. From memory there was a cod option, 2 steaks and 2 burgers. One a vegetarian portobello mushroom and white bean. 2 of us had the latter, which turned out to be a minced mushroom and bean version. Had gherkin and mayo plus a basket if French fries. It wasn't attractive on the plate and was dry. I left half. Friend chose a winter salad starter sized up as a main. Underwhelmed! Sorry to say the meal was uninspiring. Service was a little slow but the serving staff were friendly and helpful.
Ian Warrington . 2024-01-14
MORE AT Google
Great place, staff, accommodation & grub....loved it
Michael Martin . 2024-01-05
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After queuing for 20 minutes I gave up. Others not in the queue were served. We have given up a couple of times
338florence . 2022-08-27
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Girlfriend went to buy some drinks at the bar and waited 20 minutes, was ignored by the staff. I went to see if I could get drinks and was totally ignored!! There were 5 staff behind the bar with NO organisation. As an ex publican...
X9890CGpaulw . 2022-08-27
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We visited at the end of July during the heatwave. The garden out the back is really beautiful and there was live music too which created a nice atmosphere. We asked to sit outside but there were a few wasps buzzing around so the waitress...
Anna T . 2022-08-22
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Beautiful country pub in gorgeous setting, a little mill stream meanders through the garden, you can eat outside if you wish, we chose to eat inside due to the wasps. Food was lovely but portions were on the small side if you are a hearty...
Merla L . 2022-08-08
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Sculthorpe Mill has an utterly stunning setting, gorgeous building and garden and lovely summer ambience. Which is all fine, if you are not going for food. It’s rare I leave a poor review, but it’s also rare that I have had such a poor meal...
CambsCountryGirl . 2022-08-05
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We sat on the terrace in the Mill's very pretty garden and enjoyed a wonderful meal. The food was delicious and nicely presented and the staff were friendly and attentive without being obtrusive. The best meal of our stay in Norfolk and highly recommended!
625helaineg . 2022-07-30
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It was so good first time around we returned 2 weeks later with different friends to share the experience. Outstanding on all fronts again, lovely waitress, great food and wine. Absolutely the best steak I’ve ever had, unfortunately now every other steak is utterly bland...
traveller17890 . 2022-07-28
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What can I say we had read the reviews and swerved coming to eat but decided to turn up for a drink and see what all the reviews were about …… totally unfounded and terribly untrue . I can honestly say this as we came...
Youngs609 . 2022-07-24
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We read the reviews and were almost put off visiting by the few bad ones but so glad we decided to try it for ourselves. We went for a few drinks this Saturday, it was such lovely weather that we first sat outside the front...
851kerryc . 2022-07-24
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nice location and able to eat outside. food was mixed, some of party said it was fantastic, others were disappointed. the chicken pie though vast in visible size was virtually devoid of chicken, what was there was good however. service also mixed, some friendly and...
russelld49 . 2022-07-16
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Picturesque location with a cosy bar and nice selection of drinks. Good range on the menu, excellent service and the food was superb. Highly recommend.
jamielV2482LO . 2022-07-04
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We visited for an evening meal as a couple. We had seen good Trip Advisor reviews and it was also recommended by the owners of the cottage we were renting for the week. This old water mill is tucked away in a quiet picturesque location....
hughdavidson . 2022-06-22
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Amazing meal on Saturday evening. We had the pleasure of being seated upstairs and the area was cosy yet light and airy. The waitress was lovely and the whole place had a great feel about it. The food did not disappoint. It was presented beautifully...
traveller17890 . 2022-06-20
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Unable to read menu let alone see food clearly view very poor lighting upstairs so had to use phone torch. Given “hot off the press”menu from which ordered crab and only later told was not on. Staff put bottles on table but no pouring which...
Jeff H . 2022-06-18
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The location was beautiful as was the building. The staff were attentive without the pressure. Food choice is tricky for foodies and for a different reason for non foodies. The combinations on offer stretches your taste buds. The taste of the food was stunning and...
Glen B . 2022-06-18
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A perfect location, full of charm, beautiful garden. An outstanding maitre d’, good genuinely friendly service. Just the right balance between high quality food / ambience without being stiff or pretentious. Oh yes and a delicious lunch !
gweriniaeth . 2022-06-13
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We had booked the restaurant for dinner having read of this as a great place to stay with good food. We were not let down. I had the baked Cromer crab with ginger, coriander and chilli as a starter, which was truly magical, and one...
G6423HVchrisa . 2022-06-11
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Beautiful pub with such a lovely setting for a spring day! Great welcome and service throughout. I had a goats cheese salad, which was lovely and fresh, with beautifully cooked asparagus and fresh peas. However, the goats cheese was virtually non existent which was disappointing....
markprior73 . 2022-05-08
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Could not have wished for a better place to stay on a sunny bank holiday. The food, drinks, atmosphere, room and staff could not have been faulted. The best steak I have ever had.
staceylJ6728HB . 2022-05-03
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We had a superb Sunday lunch - excellent meal (asparagus and pea shoots, and mushroom pate to start with; followed by burger and sole); great service; and comfortable and charming venue by the river. Very dog friendly. A perfect place for a Sunday lunch!
Richard S . 2022-05-03
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Everything about my stay was excellent. The room was clean, beautifully decorated and very comfortable. The view from the room, down the stream, was delightful. Arriving a little before dinner time, I enjoyed a drink in the afternoon sunshine on the banks of the river....
jdah2014 . 2022-04-26
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Lovely setting and the internal decor is very conducive for a fabulous evening. When we visited they were very busy. Despite this the service was slick, friendly and professional. The food was quite simply excellent. Thoroughly recommend a visit but mind you head on the...
nottheincrowd . 2022-04-24
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We stopped in after making a last minute booking and we’re so glad we did. Delicious food, lovely decor and very friendly waiting staff offering good service. Also very dog friendly which we appreciated. A nice buzzy atmosphere too.
AliVJV . 2022-04-23
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Nice welcome and shown promptly to table in dark upstairs dining room but then had to wait over 15 minutes to order a drink. Bar staff were efficient and friendly once order received. Waiting staff were stretched. Smoked salmon starter was tasty but the generous...
sarasS3351FJ . 2022-04-23
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My view was that they were Under Staffed! Steak was good, the side Salad was just a small Iceberg Lettuce & 5 slices of Radish, Chips could have been a tad more cooked for a golden colour. Beef Burger was very tasty. Accepting the cost...
geoffr126 . 2022-04-20
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The service was extremely slow on the Bank Holiday. They were short of bar staff with one trainee and one experienced member. There were two managers who did not get involved. My friend was served a beef burger instead of the vegetarian one they ordered....
252sorayap . 2022-04-19
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Beautiful location not too far off the beaten track and with ample parking. Although it's a personal opinion we found the decoration of the bar and restaurant somewhat out of harmony with the building, poorly lit and generally fairly uncomfortable. Others of course may like...
robrog58 . 2022-04-12
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Our party of 4 entered at 6:45 pm and left at 10 pm. We had starter and main and coffee but the kitchen was slow. At one point there were 3 tables for which there was a long delay in the service. Those serving were...
pauldU6350JN . 2022-04-08
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I liked it before but definitely like it now! it has new owners na d they have re arranged the seating in order to allow more light to come in... We sat by the window with a view of the river.... Staff are friendly and...
172xx . 2022-04-07
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I have now had the extreme pleasure of visiting this incredibly picturesque pub twice for drinks and dinner. The interior is bright tastefully coordinated with 3 distinctive dining rooms. The menu is varied and has something for everybody, and I appreciate their emphasis on local...
n0rf0lkr . 2022-03-28
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Such a disappointment. We had heard such good reviews and were excited to go. Starters ok..not amazing. Main course choice on Sat 26th March uninspiring. My husband chose the steak for want of anything more tempting which was fine but simple. I had the seabream(...
S8106XXdeborahf . 2022-03-26
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Hello, had a meal for 2 booked at 7pm, the first couple to be taken to the dining are upstairs. Two people came to take the order for drinks and the food order, so appeared lack of communication between staff members. My wife ordered a...
712darenp . 2022-03-19
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We are local … often visitors to this pub - recommend it to all our friends. Turned up for lunch at 1.30 today … the restaurant was buzzing with people eating (they were even eating in the garden - lovely day) .. waited for about...
fjcartwright . 2022-03-14
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First of all, Scunthorpe mill has been revamped to a very high standard,very clean though out,the wash rooms are immaculate,the mill is in a very beautiful location and there is a lovely walk beside the river right down to the old railway line bridge, unfortunately...
peter w . 2022-03-10
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So disappointed with the Mill as it is now- terribly lack lustre and mediocre service . Weird decor choice, rather like a Nando’s /chain restaurant as someone else as previously said. That’s personal taste obviously but doesn’t feel empathetic to this stunning old building where...
Laura H . 2022-02-26
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With a beautiful waterside location, great food from a limited menu and friendly service there was little to criticise in our lunch for four. Our only note of concern would be that the bill, without desserts, was a little on the heavy side. Not, that...
Glyn H . 2022-02-24
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We came here after hearing that the restaurant had recently been given an award. We left feeling very disappointed. There is a limited menu with nothing that shows any imagination on it. The mixed seafood starter was just whitebait, very few pieces of squid and...
34234Foodie . 2022-02-19
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Disappointing, overpriced dinner, chosen from a limited menu, due to sharing options. The risotto portion was small and ordinary. There were four options on the main course section of the menu; two were beef and two were vegetarian. I am reluctant to return to this...
Wendy J . 2022-02-12
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As we hadn't visited Sculthorpe Mill in a while, (and not since the change pof ownership) we decided to pop in fir a coffee as we were passing. We were not disappointed. It has been refurbished...and looks great 👍 The welcome and service was great...
jacquelinem490 . 2022-01-23
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Family meal for 9 booked for Christmas eve. Contacted two weeks in advance to ask if gluten free vegan could be accommodated, said no worries if not. Restaurant got back saying no problem, everything cooked from fresh. Showed up, nobody aware of dietary requirements. Ended...
MaggieDiccon . 2022-01-08
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Went for our friend's Big birthday meal. We were a party of 20. Initially, we were impressed by the location. Such a beautiful spot to visit. We were greeted by very welcoming staff. The whole bar/ restaurant is very well laid out, with plenty of...
Z207QYwilliaml . 2021-12-19
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We went yesterday and had the most delicious Sunday Lunch! All four of us enjoyed our meal. There was a lovely atmosphere and the new decor is beautiful. I just wish we lived closer!
AngelaMP64 . 2021-11-22
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Revue is just for the bar not the restaurant or hotel Great string on the river Wendy’s It’s renovated water mill Tastefully restored Great service at the bar Highly recommended
davethedrill . 2021-11-16
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What a delightful place. We go once a month….. Every time we stay in Norfolk. We went 3 times during the week …..walking for a crafty pint with the dog, lunch….sausage roll and an Oaks pint. Dinner……cuisine!!!! It’s a definite go to place us. The...
Tracy F . 2021-11-16
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This is the first time I've been to visit since the new owners have taken over and it certainly wont be the last. The space is colourful and interesting a far cry from the old dark bar that was there before. Gone are the standard...
cormacq525 . 2021-11-12
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We visited on Sunday for my partners birthday. The staff could not have been more friendly and efficient. The food was wonderful. The scotch egg and the hake were the winners for me. We did save room for dessert and the knickerbocker glory was definitely...
V3038DHhelenk . 2021-11-09
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The situation and atmosphere is lovely and the restaurant was buzzing, we even spotted a famous chef from another restaurant eating there. The staff were professional and charming. However the food was disappointing and worse than we could have cooked at home. The pumpkin hummus...
T6896JPtinag . 2021-11-06
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Visited for Sunday lunch, as we used this restaurant reasonably frequently before it changed hands and had a refit. Was a little disappointed with the lunch. I don't normally like a lot of gravy, but regrettably there was little gravy upon the plate. The roast...
grumpynorfolkbloke . 2021-10-30
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We visited last weekend, Saturday lunchtime, a party of four. We had heard good reports and having been here a few times prior to its refit were interested to see the improvements. Clean, colourful but lacking in character, no background music, but happy to accept...
Dave G . 2021-10-25
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My wife and myself visited the pub at the weekend having reserved a 'dog friendly' table. After a drink in the bar we were shown to our table which was up a flight of steep wooden steps and not really ideal for getting a 46kg...
derby2017 . 2021-10-18
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We had a super meal with 8 friends. Nice menu. Loads of local produce. Not too long a menu (which is good) at least 2 veggie choices on starters and mains too. Staff were friendly and attentive without being in your face. Decor and refit...
HiFli . 2021-09-26
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We found this little hotel in Fakenham, Norfolk by chance on booking.com and what a treasure we found. It is small, friendly and newly refurbished . The dinner was delicious especially the rump steaks and the full english breakfast was also very yummy. All the...
Alisonchat . 2021-09-22
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Delighted that our local has been reborn as a stylish destination. The decor and feel of the place is spot on. We loved the short menu and the local provenance for suppliers of veg. Meat fish etc. Also impressed that there always,at least two veggie...
simonbV8829GA . 2021-09-22
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The mill is in a great setting with first class smiley service...the menu is not up to scratch and the food is a little below par as well. Perhaps understandable bearing the skill shortages experienced by the hospitality industry everywhere. It was really busy and...
staithe . 2021-09-18
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A delightful visit for lunch with a friend last week whilst visiting Norfolk. Setting delightful, staff and service charming and food delicious! Sums up a beautiful venue which we will revisit whenever in Norfolk.
jill_clark493 . 2021-09-12
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We were staying nearby and strolled down on a balmy summer evening to this oasis of calm in rural Norfolk. The ambience and location are perfect. Delightful old watermill and grounds with a babbling brook, beautiful gardens and efficient attentive service. The food was first...
Q8420WNpeterp . 2021-09-12
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We stayed at the mill for a last minute night away. We were made so welcome and the staff were very friendly throughout. We stayed in the small double which was cute, well appointed with coffee machine, Bluetooth speaker and a great bathroom (not small!)....
Richard W . 2021-09-11
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My partner and I visited for the first time on a recommendation from my neighbour. The Mill has been very tastefully refurbished to a high standard, but keeping a lovely relaxed feel. The weather was too cold for the garden, which looked a delight. The...
Linda2605 . 2021-09-09
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We stopped for Sunday lunch here yesterday, the outdoor setting is amazing alongside the river, great for old and young alike plus dogs, I had the roast chicken which was beautiful, my partner had the vegetarian beetroot and nut roast which was also extremely nice...
chrisfD2448XU . 2021-09-06
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Visited the newly owned pub for Sunday lunch with my girlfriend and 2 year old daughter recently. First I have to comment how brilliant the welcome and service was, very attentive and excellent with our little one, very impressed! When we was shown to our...
jmj1989 . 2021-09-05
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This is our new favourite pub in norfolk! The steak was the best that my mother had had since 1996. I am a vegetarian and I had 2 starters and they were amazing! The staff were personable, smiley and helpful, we all felt extremely welcome!...
Pip H . 2021-09-04
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We booked to stay for 4 nights at Sculthorpe Mill but unfortunately only stayed 3 due to the issues. The staff were lovely and very accommodating however we don’t feel for the price per night the stay we got was up to scratch. It didn’t...
daviessam044 . 2021-08-31
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We stayed one night in Room 2 which has views over the river. Its a very nice roon with a good size ensuite. The king size bed was very comfortable but the bed linen is part polyester which I loathe. Ensuite a good size but...
Cornflake50 . 2021-08-29
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Ate here twice in august. They have utterly transformed the pub and made the most of an incredible location. Garden front and back are beautiful with bubbling rivers and wildlife. Food was classy, notch above most Norfolk fare. Also kids meals were excellent value for...
sevenf . 2021-08-27
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We heard that the mill had recently changed hands , saw the new road sign, and decided to give it a try. This pub is located in a stunning location and the rear gardens are lovely. Interior is modern and clean. When we arrived we...
davidrV7842HE . 2021-08-27
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Gorgeous setting, welcoming staff and tasty food, exactly what we experienced a couple of weeks ago when we visited with a large family group. Will definitely be back and can’t wait for the Mill to offer coffees/breakfasts to non-residents too!
Venture545719 . 2021-08-21
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Called for lunch. The car park was almost full so was a little worried we would get a table. The staff were excellent and soon found us a table. We didn’t have a starter went straight to the mains. Wife had pork chop and I...
BurnhamBuilder . 2021-08-20
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2558 Opinions
Came for dinner with a friend, welcomed by friendly staff. I'm a coeliac and very helpful with information. My friend and myself had a jacket potato, very well filled and substantial salad. My friend had peach and berry crumble, delicious! There was also a gluten free crumble alternative.Really good to be offered instead of the usual chocolate brownie!!! Will definitely be going back.
103 Opinions
Lacking atmosphere, even though pub nicely decorated for Xmas Charged are greater than the quality of the meal offered.
1161 Opinions
I had lunch with my elderly parents today. My father enjoyed his sausage but my fish pie filling wasn’t nice and some of the fish didn’t taste fresh, the mash topping was nice but the filling was a poor attempt at what can be a lovely tasty dish. My mum had the beer battered fish and chips. The beer batter was overpowering to the fish and tasted like the oil was old. I tried some of my mums and agreed with her. It’s two years since I have eaten here and it was a disappointment.
48 Opinions
If you want to eat awful and not healthy than best you camp in. Food is cold, staff are rude and faces like they don't wanna be there. Short woman was very rude and you could hear them shouting out the back. Some man who appeared to be friends with them messing around outside. This isn't what i like to see when eating out. HUGE let down girls. They need to be more polite and have a better manner and not shout so much!!!