Scene in Winchester

Over priced microwave food. We ordered ‘oven’ warmed bread for the table, it came out served on a platter on top of a black paper serviette, because it had clearly been warmed in the microwave the moisture meant the serviette had actually stuck to the bread. The rest of the food that came out was more worthy of a weatherspoons rather than a hotel Restaurant. The prices they are charging for dessert you would expect something pretty special but for £9.50 my husband got a very soggy apple crumble tart clearly just warmed in the microwave. When we were asked if everything was ok and we commented it was alright for microwave food not one of the staff denied it. Would not eat here again.

Couldnt fault the food, and although staff are friendly we did experience an over tired waiter with no wine waiter skills. Steak was lovely as was the fish and chips. Reasonable value for money.

Restaurant was vol, daarom naar onderliggende bar verwezen. Kaart wat beperkt. Bestellen alleen aan de bar mogelijk.

We’d pre-booked an afternoon tea for £25pp. It took place in the hotel bar. Our table was at the furthest point with no natural light and only wallpapered walls to look at! For the duration of the time we were there, the hotel bar was fairly quiet with maybe 4 other tables with people (some wearing their dressing gowns). There were 3 waiting staff on the floor, all were polite but not one of them were attentive. We had to ask for everything including tea! Service throughout was very slow and disappointing. Tea went cold quickly in the teapots. Our sandwiches were alright, cakes fairly tasty but the scones were rubbish. We received one plain scone each (which was cold, pre sliced and we believe it was pre bought). I include a picture of the afternoon tea. This was £50 for the two of us!!!!!! What I found most annoying was that there wasn’t an equal amount for us so we had to cut in half a sandwich, cut in half the 1 slice of carrot cake etc. I would not recommend or return.

Attended the afternoon tea for a birthday after looking at the online menu. Although it was £25 the menu looked nice and worthwhile with salmon rolls, coronation chicken and mango chutney sandwiches and Serrano ham and pickle sandwiches as well as macaroons, eclairs and battenburgs promised. However, what we were given was atrocious. Upon arrival it was very quiet and we were seated quickly and told the food would arrive promptly, not once were we offered tea or a beverage at all and in the end we never even had a cup of tea something that is ridiculous for an afternoon tea. When the food arrived immediately something was wrong, instead of the fancier sandwiches advertised we got given plain ham sandwiches, cheese and pickle and egg mayonnaise sandwiches. This is outrageous and something we could have whipped up at home for half the price, the bread was also dry as if it had been sat out for too long. One of us went an enquired about the menu change and whether that would effect the cost of the meal just to be told the menu was updated and not changed on the website yet. As for the cakes we got none that were listed either and instead were served one chocolate cake and carrot cake between 3 as well as a few lemon cheesecakes. We had such high hopes and this was a birthday meal and it just wasn’t good enough especially for £25 a person where we weren’t even offered tea.

We had dinner here as part of our spa package at the Q Norton Hotel, and it completely exceeded my expectations. Food was delicious (we had three courses!) and the service was fantastic. Uday and Ali were excellent hosts and their team provided top notch care and service. They clearly had a great rapport with everyone in the team and guests. Would 100% recommend.

Really poor service, mediocre food. Waited 50 minutes for our food to arrive. Tables left uncleared, lack of staff. Disappointing.

We had dinner on one night we stayed which was average. I had a supposedly locally farmed T Bone Pork Chop which although tasty was quite tough. My wife's meal of Salmon Salad was excellent. As usual the wines were expensive and not particularly tasty.

I've stayed at this hotel a few times now and the highlight for me, is the restaurant. Food is great, superb sweet potato fries! The pea & mint ravioli and the veg rice flour parcel mains are both of high quality. Onion soup is also amazing. Connor, who works there, is an absolute legend! Great advisory on food, great customer service skills and really knowledgeable. He really knows how to look after his customers, that's for sure. Thanks very much. Keep up the good work!

We stayed at the Norton Park hotel for four nights on a package that included an evening meal. The food was so good. The menu did not change during our stay but this was not a problem for us as there were sufficient dishes on the menu for us to try something different every night!

Delicious food and superb waitress - Jasmine, couldn’t have been more helpful! Definitely recommend.

While staying at the Norton Park Hotel for 2 nights we ate in the restaurant in the evening & for breakfast on both days. The first evening it took over 15 minutes to get a drink order in the restaurant after sitting down at the table, then another 5 mins to do the food order. I asked for prawns with normal seafood sauce & not bloody Mary sauce as I don't drink alcohol but I believe it came with this sauce as it had alcohol in as it went to my head, if you ask for something because you are allergic to something or affects you or other reasons this isn't acceptable. The basket holding the fries with my burger had a broken handle, much better to just put them on a plate & save washing up. No mention of the food allowance as we were on the dbb rate, this was £28 but no mention when checking in, on the booking confirmation email, on the menu or on the website when booking. This was mentioned to the head waiter on getting the bill who was going to mention it to reception as it was only his second day here & the receptionist was also a trainee. So better training should be given. The head waiter also didn't have his top button done up & his tie done up properly unlike the other waiting staff. No one asked if the food was any good at anytime & took over 2 hours from sitting down to leaving which isn't acceptable, I know you have to wait for good food but we didn't even get that. Breakfast is help yourself style with a selection of cerials & continental & then a cooked buffet style. There is only 1 toaster to cook your toast on which had to go through twice so you had to wait a while for your toast. The cooked breakfast wasn't edible it had been sat waiting for a long time & while at breakfast for 40 minutes nothing was replaced, they cook too much at once instead of a little often or cook it fresh when the hotel is quieter. The plates were also cold which doesn't help. . The 2nd night we also ate in the restaurant when our food eventually arrived the chips weren't hot, so they took my dad's steak & chips back along with my chips leaving me my burger, 30 minutes later they brought the steak out but didn't bother bringing my chips until we mentioned it to them. So we ate separately, the head waiter didn't come & apologise for this or offer us anything in compensation for this. The steak was £28 but you wouldn't of paid £10 for it. My dad had cheese & busicuts which was £8.50 for 4 busicuts & 3 bits of cheese the Stilton having the rind on the top & side so wasn't edible, we couldn't complain as it would of been quicker to go & milk the cow & make the cheese & let it mature for some months before they would bring a new piece out. The restaurant was also very warm as the air conditioning wasn't on & they had shut the curtains so the air couldn't come in to cool us down. The breakfast on the second morning was similar & didn't look that good, so I went for poached eggs on toast which took several munutes to arrive & then wasn't that hot but at least edible. Another woman asked for a omelette but the 1st one wasn't very good it looked more like scrambled eggs & it was going to take 15 minutes to cook another as the chef was busy. In summary you are best to avoid this restaurant & find somewhere else to eat if you stay here even McDonald's would be much better at least for breakfast & much cheaper. They urgently require new chefs & management here. There is also another review on the hotel if you are in any doubt.

As a member of the Reflections club at Norton Park I get a discount off the food but I wasn’t keen on the previous bar menu so hardly visited to eat. I dropped by after work to have a cappuccino and saw that the bar menu had been updated. I ordered the fish finger sandwich which comes with picked cucumber and rough cut tartare sauce for a very reasonable £7.50 which includes slaw and fries. The meal was delicious and the cappuccino was made perfectly by professional, courteous staff. Tom was very friendly, made the best cappuccino and delivered a high standard professional service with attention to detail. Water with ice and lemon was brought to the table with a full set of condiments which were laid out with care which was lovely. Callum brought out the food very promptly and nothing was too much trouble. Highly recommended!!

Food was ok but we waited over an hour to recieve it twice during our stay. Not worth the visit. Half the staff there were wonderful but running around and the other half didnt care too much about the issues

Needed a quiet place to study for a course so went to the Scene Bar at Norton Park after a lovely treatment at the spa. Beautiful relaxed environment to enjoy a quiet space to chill and almost enjoy working! The staff are brilliant and always friendly, polite and professional. The restaurant supervisor Katka was really lovely!! They are so hardworking ☺️

A good range of everything you're wanting for breakfast. Self service and the toaster was not too efficient.

Staying in the hotel, so ate here one night (in the bar the other). The menu is fixed price, with 5 or 6 choices per course.Starter was a ham hock - not a large portion - served on a slate, so bits kept falling off. Nice, but could have done with more....Main was chicken with veg - again nice, and more generous. Drinks were very expensive (to my mind) and many of the beers were off.Service was very good.

Lovely food served by great staff, some quite young who I would imagine would rather be somewhere else on new years eve, thank you all.

3 course meal very enjoyable indeed. Service first class efficient and courteous. Would recommend the cheese board.

Great choice on the menu with very friendly and attentive staff. Good quality food. Good range of drinks on the wine menu.

El camarero nos informó que no había una tabla de quesos en el menú, pero el gerente aconsejó que esto se debiera a la falta de un tipo de queso. Mi amiga dijo que todavía lo quería y él le dio un hermoso plato para ella y una botella de Prosecco gratis para su cumpleaños. Gracias

Food was very good and the choice although not extensive was very good. We also ate in the Bar which again was to a very high Standard.

My caesar salad was surprisingly good but 4 of 4 interactions with staff were unpleasant. No place in restaurant so went to bar. Tables dirty and no one picking up past customers dirty dishes/tables. Not served some of my drinks. Asked for plates. Did not get any 20min later. It’s decent food if you’re stopping for the Tesla charger (no other options) but the charger is not that fast (if you have 2 cars out of 2 places) and nor is the restaurant service...

Not a massive selection, but we tried most of the dishes on offer and they were all excellent. A touch pricey, but the food largely justified it.

the selection was fine so was the presentation. the overall quality of the heating and cooking of the food was very average.

A nice evening menu with something for everyone.---I really liked the lamb chop on the bed of red cabbage....Merlot (Chile) is a nice sensible price and the cheese board has a good selection....In all ---perfect..

Thoroughly enjoyed the food here. We only ate here as part of a group booking for the whole weekend but the quality was good. Well presented, tasted good. Service was good throughout.

The Scene is a fairly standard hotel restaurant in lay out (ie a bit cramped) and ambiance (ie very noisy, particularly when the hen parties arrive). The menu is aimed predominately at the Table d'Hote with a fair selection of food on the fixed price menu (£28 for three courses). The al a cart menu is a little on the small side.

We were expecting overpriced basic food for our deal and i expected to end up paying more - but didn't need to, we both were able to choose something interesting and delicious from the standard menu 3 courses. Food was presented well and had prepared with attention (My tuna steak was THE best i've had in a long while), waiters and staff out front seemed a little young at times but were polite and attentive

The food selection is impressive and the standard is very good, both in the restaurant and the downstairs bar.

En el restaurante 3 noches consecutivas durante su estancia en el hotel. Cada noche estaba ocupado, excepcionalmente, así que en 2 de ellos. La comida estaba bien preparada y presentada aunque la elección es un poco limitante cuando no hay cambio en el pequeño menú. El personal era atento, amable y muy servicial.

No me viajar aquí para una comida, pero si se alojan en el hotel, no está mal. Sólo asegúrate de reservar el restaurante previamente (o podrá comer en el bar) y hacer buenas elecciones de plato. La carne estaba perfectamente preparado y era abundante, pero la frittata era diminuta y sin gracia por ejemplo. El mini pudines fue abundante y de buena relación calidad-precio, pero el plato de frutas y quesos eran caros para lo que te daban.

The food was ok but they could do better for a supposingly 4 star restaurant. Not good breakfast as food is left in a buffet style situation and so got that i have stood around for a while feeling

Soso, seco comida. No hay suficiente personal, mesas de vacío y la gente haciendo fila fuera del restaurante. Caro y no merece la pena el precio.

Las descripciones en el menú parecía fabuloso, pero la comida, aunque agradable, no estuvo a la altura de mis expectativas. El personal era agradable, pero podía haber sido más atento. Así, en general, mi experiencia fue buena.

Filetes eran geniales. Porciones bien. Pescado excepcional. Carta de vinos estaba bien pero un poco caro. Medio ambiente era un poco austera y sin personalidad en nuestra vista.

The choice was a bit limited but steaks were very good. We didn't have a starter as nothing took our fancy but the deserts were also good but agin too limited choice

Booked a 3 night stay as we have stayed in other Q hotels and always have been pleased with all on offer.The food at the Norton Park was extremely good from the extensive breakfasts to high quality dinners.You will not have to venture out at all looking to eat at local pubs.Top marks to the charming staff as well.

Good quality food, and clearly cooked by a competent kitchen, but unfortunately let down by an apparent lack of management on the night we visited.Lot's of staff running around empty handed

Winter menu consisted of a variety of grills and slightly more adventurous mains. Nothing particularly 'fine dining, but every meal was well cooked and well presented. Prices for three courses £22 to £35. Good value. Very quiet when we were there.

The food and service were great. The food was hot and incredibly tasty and well preseted. The menu choice was good for a bar restaurant

Our first meal was lunch and there was a lot of dishes both hot and cold laid out to choose from. It was self service, but the staff there were attentive and checked whether you were happy with everything and could they do anything for you. Both my friend and I came away satisfied and commenting how nice the meals were. The evening meal was superb and we ordered from the menu. Again plenty of choice, well cooked and presented and the staff were helpful, polite and friendly. The following morning there was lots of food for all tastes, this again was self service, however there was a menu for other dishes available like Eggs Benedict. The staff checked you were happy and satisfied and seemed genuinely pleased to help you in any way.

The restaurant was fully booked til late, so I ate in the Scene bar for dinner. A gorgeously cooked chicken break with a fresh and anchovy-laden Caesar Salad filled the bill beautifully. Staff excellent.Breakfast in the Scene Restaurant was similarly splendid. Very good by even the standard of posh resort hotels.

My disappointment in this place was heightened by the fact that, as a rural and isolated hotel, I believe it has a special duty (above other hotels in busier areas) to provide somewhere decent to eat. It failed in this.I can't give this place one star because it wasn't 'terrible' but it wasn't much above that. Large metal buffet trays had been left on the side of the restaurant entrance and a flustered staff member was anxiously telling people that there may not be any tables when the restaurant was not even half-full.The waiting staff were largely quite young, polite and well-intentioned. They could probably do with a little more training, though - our waiter spent 4-5 minutes attempting to extract the cork from our bottle before taking it into the kitchen and trying there. We received our wine soon after.At all times I was painfully aware I was eating in a hotel breakfast room.The food was really disappointing. A smell of service-station roast chicken was everywhere. In the end we went for the 'freshly charcoal grilled sirloin steak' or whatever the wording was. Our reward was a thin, uninspiring sliver of steak with some half-decent chips but a poor, watery bearnaise. The steak seemed like minute steak to us and v. expensive at £20+.The wine list also seemed very expensive - I can't recall seeing a bottle for under £30.In the end, our 2-course dinner with wine here was more expensive than our 3-course lunch with wine earlier that day at the Chesil Rectory in Winchester, which was excellent.I would suggest this place hires a couple of chefs to change its direction - how about some dishes using ingredients from the nearby farms? Less frozen, ready-made stuff and more homemade - even if simple - fare.

The buffet lunch could have been a little better maybe but what was on offer was good. There was a choice of hot or cold food .The puddings were delicious !

Had occasion to stay for a weekend in April this year. The hotel and setting is lovely. However the restaurant and bar service lets the place down. I wrote to the general manger and got no acknowledgement, they also ignored my Facebook post. There were too many guests and not enough capable staff, there shouldn't be a 20 deep queue for breakfast. The staff were doing there best but appeared poorly trained and unmanaged.

The food was of high quality and the service was very good.The menu offered lots of choices and good value for money

Whilst not fine dinning the food was great and the service quick, but not to quick, the relaxed atmosphere helped to make the meal just that little nicer. The staff where good but could do with jusr a little more coaching to give that little extra !

Good food in both the restaurant and bar area.15 minute wait while standing to get into the restaurant on two mornings for breakfast not acceptable. 25 minute wait for porridge as inexperienced waiter didn't know how to place the order, so just didn't, equally annoying.Permanent staff friendly and efficient - just need lots more of them at busy times.

Well presented, varied menu even the sandwiches were huge and tasty.The Dingley Dell pork T-bone is not to be missedThe staff were excellent and resolved any minor issues in a quiet and professional manner

Liked the pear and goats cheese starter and beetroot orzo pasta main. My meat eating husband and friends enjoyed their choices too!

All our guests were able to enjoy what they most liked and their needs catered for including dietary requirements

Stayed at hotel but they give preference to conference people for restaurant rather than hotel guests. Wish we had known, we would have stayed somewhere else!

I felt the food was expensive, but I guess you pay more for hotel restaurants. I did see mistakes being made and kept hearing lots of apologies from staff - hey at least they apologise, many places I've stayed the staff do not.

Cooked and presented beautifully..... And Rose who runs the dining hall is a real gem! She remembers every single person.... We had 7 of us in our party and ordered a different array of food..... Every single dish was lovely!

Good choice of dishes. Sensible portion sizes (this isn't a Beefeater so portions are a bit smaller, but the quality is sublime).

My husband had the Pulled Pork for the starter, the the Duck (pasta parcels) for main, then the Trio of Chocolate for desert - he couldn't decide which was his favourite course! I had the Pork Tagliatelli (looked like Pork Gougons, with a tomato sauce on top of pasta ribbons) - I wish I had the Duck - it was too much pasta. Nice still. Excellent service.

It was a brilliant restaurant.They looked after us very well.There was a great choice from the menu, and all reasonably priced.

This is a nice restaurant with a good relaxed feel. The staff are attentive without being in your face. The food was well prepared interesting and tasty. When we had a question about one of the dishes the waiter did not know the answer (it is a new menu apparently), but went away and found out quickly. All in all a good relaxing meal

In house restaurant at the hotel. Very good menu, lots of choice, extremely tasty & well presented at very reasonable prices

Service was good, and the food was wonderful with plenty of choices to suit all tastebuds. We would definitely recommend the chocolate brownie, as well as the braised beef and the salmon.The drinks menu was more than adequate. Didn't like the stale bread rolls much or the rock-hard butter. We didn't mention this to the waitress as the rest of our food was fantastic - overall a great experience.

Good service, nice contemporary restaurant. Good food, steak just right, desserts to die for. Obviously good chef.

Very friendly staff and a really tasty dinner. There was a good menu choice and we didn't have to wait very long in spite of them having to cater for a wadding party.

They will cater to your needs. Just ask if you want something. They were very happy to serve restaurant food in the bar so a couple could watch X Factor!