Based on 933 opinions finded in 2 websites
Based on 933 opinions finded in 2 websites
Nº 362 in 759 in Isle of Wight
Nº 108 of 176 Other cuisines in Isle of Wight
Opinions
We visited Sandown Cliffs cookhouse and pub on Sunday 27th October and had a fantastic Sunday roast. We were warmly welcomed by Neil and Dave who showed us to our table and took a drinks order immediately. Our food order was taken and the food arrived very soon after. It was piping hot and very tasty. We ordered Bottomless extras of roasties and gravy for only £1. The atmosphere was brilliant and all staff seemed very happy and chatty towards the customers. You cannot beat such a lovely LARGE Roast for such a reasonable price. Huge thanks to Neal and Dave. We will be booking again very soon and bringing friends and family with us too.......HIGHLY RECOMMENDED
Mark Allen . 2024-10-29
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This is such a nice place to eat and drink. The bar staff are friendly especially Sophie. The wating staff can't do enough to help you enjoy the food and the management are always on hand if needed. The chef's have made us welcome and severed great food.
Kev R . 2024-10-14
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We visited Sandown Cliffs last weekend and had a fantastic time. The Food, service and atmosphere was outstanding. I will be recommending the restaurant to my friends and family. The staff are ac credit to Cookhouse and Pub. Thank you so much to Dave for making our lunch visit so enjoyable
Mark A . 2024-09-26
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A fantastic location, right on the seafront and the hotel was exceptionally clean and tidy, The food was excellent, Neil and his team are superb in every way, to have a general manager so attentive was a great experience. A special mention to Zane who was our host for dinner, a really great guy!
Leighton B . 2024-09-26
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Always treated well by polite staff and meal is always nice, well worth a visit
mel cole . 2024-09-22
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We visited Sandown Cliffs this week and were greeted by Dave. He showed us to our table and took our drinks order immediately. These soon arrived. We placed our food order which was absolutely fantastic. Dave is a credit to the Cookhouse Team with his Bubbly personality and brilliant banter with the customers. I would highly recommend this restaurant for meals any time of day as tha prices, atmosphere, cleanliness and friendliness off staff it amazing We will definitely be returning here very soon and many thanks again to Dave for making our visit so special.
Angie Allen . 2024-09-19
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have to say, I had an evening meal here recently and food was really good. But what really made it stand out for me was my server Zane, he was polity, prompt, sensitive to my needs and caring. I couldn't rate he enough, what an assets to the restaurant.
john d . 2024-09-15
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Nice meal nice restaurant a d lovely staff Zane&Sophie
Sheila Morris . 2024-09-15
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We tried many of the local restaurants and found this one to be the best , good quality food, clean surroundings and lovely staff Also we didn’t feel that we were being ripped off as prices were reasonable Very enjoyable
bellaalfie . 2024-09-10
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I always enjoy the Cookhouse & Pub at Sandown cliffs. The food is very good, the staff are always very hepful. I would particulaly like to mention Shannon who served us last week on 28th August as she was excellent although very busy. The tasty rewards is also very good & I would recommend it to anyone.
Colin mower . 2024-09-05
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Great wholesome food. Would have given 5 stars for food but breakfast not as good as it was 2 years ago. Staff are friendly and helpful.
Sukhbir Singh . 2024-09-05
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Great food...good service...staff pleasant
Kevin Oleary . 2024-08-25
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Service poor, was advised chef couldn't cook 22 meals. I thought the cookhouse served meals as there was a menu displayed outside of the pub. My mistake or pub too short staffed to handle a large party. Took our business elsewhere and won't be trying there again.
Vsvs Gsgs . 2024-08-23
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Just had another brilliant meal. Our server Zane was great very friendly and attentive. As locals we feel this is the place to eat. Lovely food and lovely location ☺️
Shirley Evans . 2024-08-21
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Absolutely love it here, always so much choice on the menu, staff are friendly and attentive. Thanks 🤩
Freya . 2024-08-19
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Lovely restaurant, staff are so friendly (especially Neil) service is very good considering we had lunch during rush hour, food was very fresh and nice, drinks weren’t too overpriced either, would happily come again
Melissa Bailey . 2024-08-15
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Had a great meal served but Zane what a gentleman, will definitely eat there again
AJTLNH . 2024-08-14
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Ellie was polite, attentive and helpful. They have a good selection of food. Excellent service even though we didn't book in advance.
H B . 2024-08-12
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Attached as it is to the premier Inn next door I knew the breakfasts were great. Having just had a Sunday lunch there I can say they are great too and I highly recommend the Knickerbocker glory is out of this world. We were served by Millie and Zane who happily recommended the food. I love this place and you will not be disappointed 😀😀😀
Elaine Mortimore . 2024-08-11
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Had a lovely meal. Staff were really friendly & helpful. Food was really nice, good portion sizes also. Can see the kitchen which is nice. Would definitely recommend
Sarah C . 2024-08-09
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Lovely food reasonable prices and staff friendlygreat
Kath Knight . 2024-08-07
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Just like a Beefeater, server was polite and helpful, food was freshly cooked, very nice
Andrew Redfern . 2024-08-03
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Staff were friendly,food tasted alright,nothing special but the reason for 1 star was the lack of food,nearly £4 for 3 slices of a French stick with garlic butter on and £13.95 for a burger meal that I would expect more than a babies sized hand of chips.We mentioned this to the waitress who said she would relay our comments to the manager,a short while later the waitress returned to say the manager said it is what it is.The manager should deal with complaints directly rather than sending someone to relay a message,the clue is in the title so if you can’t manage a situation don’t call yourself a manager.Overall a way over priced meal,nothing short of a rip off.
Nikolas Harvey . 2024-08-03
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It was wonderful the food was great and so delicious I couldn’t stop eating the food I will never find a place better then sandown cliff very good service and wonderful people. Great speed with the food and such fast delivery with the starter and the main. our server was Sophie P she was one of the best always had a smile on her face and we had a wonderful experience the service was wonderful would highly recommend to anyone.
Callum . 2024-08-03
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It was a Lovely evening meal, & the manager gave a bottle of bubbly for them as it was their 70th Wedding Anniversary Such a wonderful thing to do ☺️💫😘💫
Shaylea Bry . 2024-08-01
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Very disappointed, advertised breakfast but claimed to be fully booked when we arrived, however no one there.
Ben Wilbee . 2024-07-29
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Got told we needed to book for brakefast as there were full! Thing is it was empty with pleanty of food on display. Only 4 people eating!
Tyler . 2024-07-29
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Not the first time we have been, but amazing value for money, a great location with a fantastic view over the sea, all staff are really attentive and friendly, have been to other restaurants, paid twice as much for poor service and average food. well done premier for excellent value for money and well done the cookhouse staff,
peterhewitt11 . 2024-07-28
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Had the best breakfast today at Sandown Cliffs. Myself, partner and Son went down at 10:30, which was close to the end of breakfast but, all the food was still perfectly cooked. I know how busy it gets down there but there was still plenty of food and there wasn’t anything overcooked or dried out. Kevin the chef even went out his way to make up some fresh scrambled eggs. For a fussy eater (especially when it comes to bacon) I can say this is by far the best place to get a full English and it’s all you can eat too. Next time I’ll be trying the pancakes with a side of crispy bacon!
Charley W . 2024-07-28
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Gem - modern set up with exceptional service, Ellie in particular was brilliant
Amrit Gurung . 2024-07-27
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I love the way the restaurant being created, the food was amazing as the taste and amount for a person was great for one potion. The deals were amazing, it keeps the menu clearly view and the price is great. I offer this place as recommendation because it’s has different selections of food.
imada mutsumi . 2024-07-26
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steak was cooked to a perfect medium rare, its all that matters to me
Kyle Thomas . 2024-07-21
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We came here for evening meal and had scampi & chips and chicken tikka curry. Cannot believe the curry was served out of a plastic ready meal container which was cooked in a microwave. Lady on the next table had tai green curry and came from a ready meal container. Did tell waitress when we paid she said sorry and confirmed it was a microwave meal and would tell the manager we weren't happy. Will not be going back there. Waitress 5 stars food just 1.
Janine s . 2024-07-18
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We dined here on 16th July 24 and ordered our meal. After waiting we received our meals. There were only a few chips and we both commented on the small portions. After leaving the restaurant I was informed by another customer that the reason for the lack of chips was because they had seen the chef eating the chips from our plates before they were brought to us. We were disgusted to hear this and will not be returning ever.
Julie Churchouse . 2024-07-17
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Visited this restaurant while staying in the adjoining Premier Inn. Had breakfast and dinner here. Breakfast is buffet style both hot and continental. Plenty of choice of juices and hot drinks. Good selection of evening food and drinks with vegetarian options. Some items on the menu were not available due to changes in the menu. Staff are friendly and work hard. Busy times between 5pm-7pm.
Harjinder Kaur . 2024-07-13
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First visit & very impressed 👏 Nice friendly staff,great food & a wide variety of Cooked breakfast & various continental rolls,Fresh fruit & cereals . Fruit juice & tea & coffee. Good price 👍
Elaine Balfour . 2024-07-12
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Good place to have breakfast. I enjoyed every bit.
Abhinav Aditya . 2024-07-08
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Travelodge in disguise. However best hotel in a rundown and dying seaside town.
R Smith . 2024-07-02
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We were staying at the premier inn so ate next door in this restaurant. The food was ok.
Sandra Dean MBACP . 2024-06-30
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Absolutely love this place always manage to have a laugh with Dave. Food is excellent and the value for money is superb.
Paul Brown . 2024-06-26
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Lovely food , nice atmosphere ( ok c.d. they have on ,is mind numbing though ) dave was my waiter and excellent as always.
Dr.Mathew Wittington . 2024-06-25
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We use this restaurant a lot, great atmosphere, great staff and great food and drink. Just had Sunday lunch, was served by Dave, and as always it was a great experience.
Diane Dawson . 2024-06-23
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Had Sunday lunch, great food great service from dave
Keith Cartwright . 2024-06-23
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The server was disinterested and unhelpful, just seemed like she didn't want to be there. Food was okay but the service let it down. Won't ever go back.
Debbie Reilly . 2024-06-15
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Loved the breakfast,good food,excellent friendly staff,lovely location.my only negative is trying to find parking.if you do its the rip off prices the council are charging
Steve Newnham . 2024-06-10
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Lovely food and great service. I would definatly go there again and recommend to my family and friends
Susan “Susie” Masters . 2024-05-31
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Absolutely awful….stood for 5 mins waiting for staff to come and allocate table…place was almost empty …other people were in front and had been waiting longer…could hear staff chatting so went over to ask to be seated was told to be patient they’d be with us in a few minutes…still more chat, no sign of service …wife went over asking to be seated…same flippant disinterested response….left never to return.
Gerard K . 2024-05-26
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Extremely rude front desk staff. We visited at non rush hour when the place was next to empty. The front facing staff saw us but didn’t acknowledge. We waited patiently. After 5-7 minutes his lordship asks us to step back and wait for him to finish whatever he was doing. Whereas seating us would’ve taken less than a minute.. We obviously left after that. Story couldn’t have gotten better.
Dimple Peshwani . 2024-05-25
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For a meal at the end of a day out were you just want to eat without lies of hastle it's great. Good pub grub. Good service. Good price.
Andrew Hand . 2024-05-21
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Such lovely staff! My little boy was sick in the restaurant today (nothing to do with the food, we hadn’t eaten yet) and the staff were so sweet. The lady serving insisted on cleaning up for us, even though we felt really bad her having to do that! And then the lovely male server came over and gave my little boy a toy to make him feel better! 😊 just really kind people. and the food was lovely!
Daisy mcdonnell . 2024-05-19
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Very generous roast dinner, with an extra option for unlimited roast potatoes and Yorkshire puddings. The meat was ok, but everything else was very good. The staff were friendly and attentive.
Christian S . 2024-05-05
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GR8 food, GR8 service and generous portions with a view out over the water..
Andrew Read . 2024-05-05
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Such a lovely setting over looking the beach. The food was great value and delicious. Really nice atmosphere in there and the restaurant was spotless. Highly recommended.
Neil Riley . 2024-05-02
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I visited this pub with my son who is autistic. The staff could not have been more helpful and accommodating for us.
Nicola Murphy . 2024-04-21
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Lovely modern restaurant . Food is good and well priced great staff
kara henman . 2024-04-21
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Popped in for the buffet breakfast as we’d been told that it was great! . We were greeted with a friendly lady at the bar, ordered 2 buffet breakfasts which include hot and cold drinks EXCEPT hot chocolate, which isn’t great if you hate fresh coffee and don’t like tea but the fresh juice was great. The continental breakfast was good and the hot breakfast is great. 4 stars for food as no croissants when I was there but they were out after I’d eaten. And everything else was great. Staff were helpful and looked after the restaurant ok. Atmosphere was good the radio was on which was nice. But I personally won’t be going back because of the coffee unfortunately i really don’t like fresh coffee! .
Vanessa Bridgen . 2024-04-17
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Extremely disappointed with this place and the attitude of the staff, twice we (a family of 7) walked into this place to eat and were turned away!, the place has approximately 30/40 tables and on both our attempts to eat here it was 85 to 90% "empty" but we were turned away being told that we hadn't booked??, and they were fully booked?? The place was empty? As were the streets outside, it was chucking it down with rain on a weekday afternoon. The area is very run down and you would think these business would be crying out for customers? Obviously not this place, we won't be trying again, no doubt this will end up another empty building soon with there attitude to paying customers.
Ray Martin . 2024-04-11
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It was a lot better than I thought it would be. The food was tasty and the staff efficient. Good job
Andy Tingay . 2024-04-04
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Popped in for a quick lunch, very good food and service was great.
Simon Pask . 2024-04-02
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Just usual pub grub but really nice and great service
Simon Trimnell . 2024-04-01
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Had the breakfast all you can eat buffet and it’s probably the best on the Isle of Wight I’ve been quite a few times now. has a great selection and with drinks included it’s a bargain and even better kids eat free.
Tha Montega . 2024-03-29
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Great little find when raining -great food for all of us very tasty, very friendly service too.
Dave oconnor . 2024-03-26
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Normal pub food. Service was quick. Convenient location, staff accommodating for our large party of people.
Sam James . 2024-03-25
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Went there in the evening and they were short of staff so the Manager was helping. All staff were friendly and food was excellent. A good job by all
Paul Dickson . 2024-03-23
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We always enjoy our food nice friendly staff
Barbara Lewis . 2024-03-16
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Great great service and very reasonable prices. Highly recommended join loyalty scheme
Alan Harvey . 2024-03-12
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Excellent and friendly Stuff and lovely food thanks to Zane Reese. Highly recommend coming in.....................
greg g . 2024-03-11
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Pretty good. Warm clean room. Good food. Nice sweaty bath 🛁. Spot on 🫡
Johnsy 0 . 2024-03-10
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Brilliant atmosphere and lovely food and very value 😀
Lyn Govett . 2024-03-09
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Brilliant service from Steve and the cooked breakfast was perfect and a great choice. Add-in, it's bottomless!
Gregory McCarthy . 2024-03-05
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Coffee was lovely. Shame scruffy front of house, not interested in me. Surely it's his job, irrespective of what I buy. WiFi not working. No mobile internet access. Won't dash back
Chris Sucksmith . 2024-03-05
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Dave gave us amazing service. We stayed at the premier in for the weekend for our wedding anniversary and on the Friday after we got chatting to Dave who asked us how we were and the reason for our stay. We explained it was our wedding anniversary. That evening we came down for our evening meal and Dave met us and showed us to our table. At the table was a box of chocolates, a bottle of wine on ice and a card. Made our day. Great touch. Over the next 2 days we saw Dave in the restaurant and he was incredible. Remembering our name and show amazing care. Fantastic service
Compass771671 . 2024-03-04
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We had a great weekend from 1st - 3rd March 2024 for our anniversary. We stayed in the Premier Inn next door and when we arrived we went in to C&P for a drink and lunch. We got chatting to Dave, the waiter. He asked us why we were visiting and we said it was our wedding anniversary weekend. When we went down for dinner that night, we were shown to our table and discovered that Dave had been out and got us a card, some chocolates and a bottle of Prosecco...we were so surprised and appreciated his kind gesture so much. All the staff were friendly and welcoming, but Dave was chatty and friendly and really went above and beyond and we believe he is definitely a great asset to the team....he was even in the restaurant on the Sunday morning, on his day off, to help as it was a particularly busy morning with some 269 people in for breakfast. On the subject of the food, we highly recommend it, the full English cooked breakfast was lovely as was the continental option. Main menu wise, the steak was gorgeous, it was seasoned well and cooked perfectly. Overall, I can't recommend this restaurant and the adjoining Premier Inn enough, we will definitely be back when on the Isle of Wight again.
Yolande D . 2024-03-03
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Great value restaurant and our regular place to eat. Food was well cooked and great value and plates were lovely and hot (which makes a real difference to a meal). I had haddock and it was cooked very well. My partner had the mixed grill and again his steak was cooked to perfection. Could not fault the food, service and cleanliness of the restaurant and really great value with 33% off voucher code. Thoroughly recommend this place for couples and families.
Caroline Y . 2024-03-01
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A wonderful group of friends and I have been meeting for a weekly lunch at the Sandown Cliffs Cookhouse & Pub for some time now so I thought I’d leave a review. Let’s start with what makes the place a success. The staff…. who are all superb and go above and beyond. They are all not only very professional but friendly which creates a wonderfully warm atmosphere. Having worked in hospitality / customer service for some years I can tell that they enjoy their work and take pleasure and pride in doing their jobs well. The food is always to a high standard and I can most definitely recommend the gammon egg and chips!! The £10.99 for 2 menu has a superb range of meals to choose from and in these times of the ever increasing cost of living, this menu has been especially handy and meant we can continue to eat out at a price we can afford. I think I can speak for all of our lovely group in that we only have high praise indeed for the staff of Sandown Cliffs and the wonderful food/drink and service they provide. Five stars ⭐️⭐️⭐️⭐️⭐️
Sara H . 2024-02-29
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Great place to go for drinks and a meal. Lovely breakfasts, value for money lunches and great evening meals. Staff very friendly and helpful, food is tasty and good value, highly recommended.
Vacationer785174 . 2024-02-29
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Lovely place for a meal and a few drinks. Really reasonable prices,great staff and lovely location.
Paul Carrick . 2024-02-29
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Great location with amazing sea/beach direct views. Good value for money meals and a large varied menu. Excellent quality meals from Dave and The Chefs. Pure quality friendly efficient service from Tommy, Zane and the team. Well worth regular visits.
Mark B . 2024-02-29
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Have had many meals here at Sandown and never had a bad one. Staff very friendly and helpful but are under pressure at times due to staff shortages but everything worth the wait.
Sylvia Bridger . 2024-02-29
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Waited over 1hour for Sunday carvery when it arrived in was very poor the parsnips were cremated and so were the roast potatoes the peas were hard and hardly any gravy very disappointing
Gillian Humby . 2024-02-25
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Had a really nice experience here today, we were served by Zane and Dano and both were really friendly, accommodating and welcoming. We walked in off the street and only had to wait 15 mins for a table. We noticed a very miserable and rude customer wasn’t happy with waiting and was threatening to “put it online” even though he still got a table quick! but Dano stayed calm and handled him extremely well and managed to get everything under control and everyone happy - we were really impressed! The food was delicious, hot tasty and plentiful 👍 5-stars all round - we will definitely be back again! ⭐️⭐️⭐️⭐️⭐️
Caggieline . 2024-02-25
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Had a really nice experience here today, we were served by Zane and Dano and both were really friendly, accommodating and welcoming. We walked in off the street and only had to wait 15 mins for a table. We noticed a difficult customer wasn't happy with waiting and was threatening to "put it online" even though he still got a table quick! but Dano stayed calm and handled him extremely well and managed to get everything under control and everyone happy - we were really impressed! The food was delicious, came quick and was hot tasty and plentiful. 5-stars all round - we will definitely be back again!
Cara May . 2024-02-25
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Extremely good food and the safe here are amazing and attentive to what you need. Big thanks to Bailey who was working the bar this evening, full of energy and enthusiasm really made us feel extremely welcome taking the time to talk to us.
steveaj1980 . 2024-02-21
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We had Zane serving us he was excellent he should get a pay rise he’s the next Jordan Belfort off wolf on Wall Street, honestly class. He could sell me a house that I can’t afford 🤣 and Reece the chef made us amazing food he deserves a pay rise too!
willjay T . 2024-02-19
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Fantastic birthday meal food was excellent service fantastic great atmosphere table decorated with birthday banner and balloons .thanks to everyone for making it a special evening
Genesimmons01 . 2024-01-28
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We've not been here for a while, but todays visit was a much better experience altogether. The booked table was by the window, as requested. A very pleasant lady showed us to our table and took our order. I didn't get her name but she has incredibly long nails. She also checked back on us later. Our waiter, also no name, was very pleasant and helpful. So much nicer than previous visits, when the staff seemed disinterested and unhelpful.
r0ses447 . 2024-01-24
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Love this place, always so welcoming and great tasty food. Brilliant value too. I have to say that Zane was so lovely, he really is an asset. He found us a lovely table and was so delightful. Thank you Zane!
D5527TOruthb . 2024-01-15
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Delicious food, very friendly attentive staff, great location and comfortable pub. Highly recommend eating at this pub.
HowardChristian . 2024-01-12
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A fantastic restaurant and bar! The staff are amazing with a very excellent manager who leads his team perfectly. All the food was fresh and hot and some of the cocktails were very yummy! There are some very cosy spots to sit with some beautiful...
Boromir G . 2024-01-07
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Our meal was great, staff were very pleasant and helpful especially Zane, nothing was too much trouble Thank you
Christine C . 2024-01-07
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Yet again we had a superb lunch today. Considering it was a week after Christmas it was still very busy. The staff were very welcoming and the atmosphere was as good as the food. Our food arrived very quickly after taking our order and was...
markaR6645CH . 2024-01-06
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The food was good. Been here a few times and last time just walked out after it had been over 40mins waiting for food and the waiter hadn’t told us. We asked him and he said the waiter should’ve told you about the wait for food (He was the waiter).
ryanj433 . 2023-12-29
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FANTASTIC VALUE FOR MONEY CHRISTMAS DAY LUNCH AND DESSERT, LOVELY MEAL, WELL PRESENTED. QUALITY FRIENDLY EFFICIENT SERVICE FROM DANNO, DAVE WAITER, COLIN G.M AND FEMALE MANAGER BEHIND THE BAR. THESE GUYS ARE A REAL CREDIT TO SANDOWN CLIFFS. ALSO THE AMAZING CHEFS AND KITCHEN STAFF....
Mark B . 2023-12-27
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Me and my friends have just come to the cookhouse we were there for half twelve the service was diabolical food was cold the food service came out hour and then the manager was rude and one of our guest walked out before dessert
Jennie Vacher . 2023-12-26
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My family (from Norfolk and Suffolk) decided on an Isle of Wight Christmas break. We only booked two days before for Christmas Day dinner at this restaurant. The food was excellent, large plated meals, happy attentative staff, our waiter was hilarious with the children. Overall...
JPClow . 2023-12-25
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Working in retail myself I realise how important customer service is. The reason why we come back to Sandown cliffs is the attention to detail the staff strive to deliver. The staff are attentive and nothings ever a problem. A great great team
martin g . 2023-12-20
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A nice meal, in a friendly pub / restaurant with discreet Christmas decorations. Good value and very good service ( 1pm on December 19th).
EdwardTheDog . 2023-12-20
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Extremely dissapointed with the food. Mostly inedible and service appalling. Had to flag them down to get served. Christmas meal booked for 2.00 pm but first course not served until 3.00 pm after reminded staff, further courses only served after reminding staff. Wasn’t busy that day. Unfortunately Unfortunate
Monica French . 2023-12-16
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I was one of a party of 12 for a prebooked, prepaid festive lunch in December. It took over 40 mins for the order to be ‘put through’ and the starters to arrive, all the chosen courses were given in advance, a few weeks previous....
Ann K . 2023-12-15
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Had Christmas dinner today food hot and very nice.
Carol Hayes . 2023-12-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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