Based on 353 opinions finded in 2 websites
Based on 353 opinions finded in 2 websites
Nº 525 in 889 in Scarborough
Nº 128 of 196 Other cuisines in Scarborough
Opinions
Always call in on a weekend as it’s the latest open music and lighting are top tier and fab staff and door staff 👌👌👌👌
Reece Harding . 2024-10-15
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Apparently the manager, don't get caught eyeing up another man's fiance, and then crying to the security after you've been called out. 🔔 end
Philip Bisby . 2024-09-01
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Giving one star cos there is no zero. Shitty management and staff. Price of drink keep changing every 30mins and when you what to find out what's going one ,they throw you out.
lefelk global . 2024-08-31
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Been here for half an hour and still nobody have come round to clear the tables
Rob Appleton . 2024-08-20
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Came back to Scarborough and went into sanctuary for some drinks and again was absoultly brilliant it wasn't busy but had a few in so was able to chat with two of the staff that were on names were Jordan and Chris both very happy cheerful and smiley they got chatting to us and having a great laugh the two make a great team and an asset to the bar thank you both
Jake M . 2024-08-19
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Spot on every time we come but this time on an afternoon which felt strange ha Steve on point with cocktails again. Only downside having to find somewhere for food Back soon
Reece Harris . 2024-08-16
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Very welcoming place to go. The drinks we ordered were very nice. Bar staff were friendly and drinks were made quickly. Would go again
james smith . 2024-07-12
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Came Into sanctuary with my friends and family to watch the game and what an experience it was the staff and management team that were on the bar where absoultly amazing very polite and trying to serve the best they could even if people where being VERY RUDE well done guys
Jake M . 2024-07-10
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Joined this bar to watch England play Switzerland. This venue has 2 tvs however 1 was not working. The one that was working kept freezing and lagging and none of the managers seem interested in this. It eventually resumed but was around 15 mins behind the surrounding pubs and most patrons had now resorted to watching on mobile devices. The 2 Jnr staff behind the bar were polite and apologetic for the very long ques and slow service. This was understandable on a game day. However also behind the bar were to staff sporting managers badges. These 2 individuals did not appear to have any grasp on the fact that the bar was getting clogged with people wanting drinks. In fact when one was questioned by a lady as to why he was tidying and not serving, the exchange seemed to get very heated very quickly which then culminated in the manager saying he would not serve the lady. This was at their discretion, however they then seemed to ask other staff not to serve the lady or anyone at the bottom of the bar thus slowing service further. In a later attempt to by a drink, whilst in a Que, this same manager had entered into a 2nd debate with a patron around there need to tidy and not help the Jnr staff members serve when the bar was busy. I would advise the owners to look into this as the attitude of this individual was counter productive to the very narrow window an England game offers to sell beer. Especially in a time when the bar and pub industry needs all the support they can in these hard times. Unfortunately we chose to leave before extra time to find a more welcoming and actively engaged venue.
Simon Davenport . 2024-07-08
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Called in Saturday 15th late on wasn’t too busy when we entered but half hour later couldn’t move so was good timing to get to the bar. Staff very friendly with quick service was told a few were new starters but could not tell so must be trained right. Music was on point a mix of all sorts the DJ clearly has been around a while and not someone just off the street 👌 Overall we will be back cracking venue
Reece Harris . 2024-06-19
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Spectacular nightclub. Contemporary establishment. Very friendly people. Unfortunately, there was the editing of the published review made by me that is to do with the business, that had to get updated as requested urgently and immediately. The other DJ that now works there may be a very private person. He's an introverted fellow, but is still nice. He says: "You don't ask, I don't tell." "Keep your views and opinions to yourself." "I don't like public speaking." It is important for all other people around him to be mindful, respectful, very considerate, and very thoughtful of his boundaries. He doesn't like mixing with unknown people. Although, the staff know that all clients have still got the right and powers of theirs to express themselves publicly, without interruption. 👍😁
Andrew . 2024-06-09
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2 for 1 cocktails 🍸. Didn't have food.
Richard Coulson . 2024-02-25
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Friendly place. Drinks were great and Zac was brilliant. Such a lovely place. Must be visited and dog friendly
Ginny S . 2024-01-01
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Attended venue for private party and could not access due to lift not working and being in a wheelchair. Very very disappointed not a disabled friendly place.
Judy Dangelo . 2023-12-24
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Nice bar been before quiet but apparently busy at weekends
Paul Spiers . 2023-08-08
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Went for food. Got told they don’t actually do it… contrary to the images of food all over this profile. 🤷🏻♂️ Reply to owner: There are food pictures and comments in reviews, images of dishes on this business profile and it lists food as a service you provide and literally lists individual dishes you serve.
Liam Bowers . 2023-08-05
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Had 2for1 cocktails in this stunning bar, great service and lovely decor. Would recommend for a classy night out.
Rebecca B . 2023-07-15
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On a very wet day in Scarborough, it was a refuge from the weather. A bit out of the way from the main shopping centre, not very busy but staff very helpful and dog friendly. I
Brian Edwards . 2023-07-10
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Can't fault this place in any way,superb venue and recommended to everyone
Vex Pez . 2023-06-14
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Nice place, staff are really friendly and helpful. Drink prices were good. Was excellent until there resident dj was on. Absolutely shocking. Never seen a place go from great to appalling so quickly.
gio 32 . 2023-03-24
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!!Winners!! Won a competition on Facebook and just happened to be in Scarborough that night!! 2 free Cocktails and 2 free Pizzas!! We always use it as our Local when we’re in town anyway but this made our Trip!! Loved the Fireworks on the Beach, had a Bumper haul from the 2p’s machines, few Beers in a Pub we’ve never been before and free Grub in the Sanctuary!! Heaven!! Looked busy with a Party upstairs but still great service from start to finish!! Highly recommended!! Great job!!
Richard G . 2022-11-06
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I hired the upstairs area for a Halloween party. The food was good, plenty for everyone, they even got us fries and salad. Big space and could put our own music. The bartender Arik was really great, super nice and made great drinks!
Taline Zouein . 2022-10-30
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Walked in on a Sunday lunch and was a little suspect on why it's was so quiet. Anyway, quiet is good. Despite sticking to the floor near the bar, the place looked really clean and tidy. Bar man efficient and polite. Went to sit near the kitchen end and was greeted with classical music blaring out, which conflicted with the music playing also in the pub. Not to worry because we sat over by the exit window instead. I had the pulled beef spicy burger and my husband had the Cajun chicken. Food came in good time, looked lovely, hot and tasty. Chips were great and well seasoned. Onion rings were fab. I couldn't find much pulled beef, mostly the cheese, a sauce and jalapenos, but still nice. Both burgers were deal price of two for £15, can't fault 😊
Nikki Codd . 2022-09-26
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Should be a 5* my favourite bar in Scarborough. Unfortunately took too long for the cocktails even though it was dead & needed reminding a couple of times. Shame.
Andrew Quinn . 2022-08-15
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Delicious food & drinks. Would definitely go back. The cocktails are especially good. The decor in the place and the bathrooms are beautiful, the service is fast. Overall a lovely place!
Bex Middleton . 2022-08-11
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Is a nice pub, has a room upstairs where you can rent out for parties. We were there for a hen do and the staff were really friendly, polite and helpful. We had the room upstairs for pre drinks and food where we decorated with balloons and tinsel. Then we left to see a show and on returning to the pub they sectioned off 2 booths putting the balloons on the table. The drinks were reasonably priced cocktails were 2 for £12. The DJ played decent music which we had a good boogie to. You had to pay £3 to entre after 11pm. The dj checked everyone's id, but felt alot of the people were really young. Would go here again.
Hazel Bussue . 2022-07-29
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Lovely place! Great staff! Chef's deserve to be paid more! Will definitely go back
David Hamilton . 2022-07-27
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We went in for some food, the bar was empty but the staff were very friendly. We had 2 pizzas, the offer was 2 for £15. The pizzas were excellent, as good as we've had in years, very impressed!
Mike Dunnachie . 2022-07-19
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Kindly donated a HUGE raffle prize to Filey Cat Rescue
Vicki Edwards . 2022-07-06
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The boys best chips we had last week
Paul O'Grady . 2022-07-03
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We ordered food at bar. After a long wait (3 rounds of cocktails) we asked when our food was coming and found out it had been forgotten about. Around 15 minutes after this the two wraps arrived however one was meat based. I informed the server this was incorrect as we were both vegetarian. We were forced to eat separately as the correct meal did not arrive until another 15 minutes after this. The place seems very understaffed. Did not see a single table wiped in the entire time we were there. I work in hospitality myself and understand mistakes happen however we did not receive an apology during the entirety of our bad experience.
Joeli Cansdale . 2022-06-30
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Food was delicous, cocktails were fab and the staff were lovely. However no toilet roll in any of the cubicles and untidy bathrooms let it down, would have been 4/5 stars otherwise.
Natalie Chay . 2022-06-28
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Nice place, good food, dog friendly. Im happy :)
pawel I . 2022-06-21
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What a fantastic pub this was. Great beer and friendly staff.
andy sheader . 2022-04-07
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Was ok. Staff friendly , good ok.
Maggie Haskey . 2022-03-31
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We have 2 Bedlington Terriers and it was great to beable to sit with our dogs with out people watching us and mumbling that they shouldnt be allowed in here the bar staff were helpfull and friendley and gave me water for our dogs without us having to aske for it
Barry Green . 2022-03-26
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Shocking service, warm beer and awful food don’t waste your time here
Steve Atkin . 2022-03-03
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Good venue to get together with friends
Dave Hollis . 2022-03-01
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Sadly after waiting for just over an hour for my tuna salad sandwich; I felt let down when presented with tuna in bread; without any salad or any form of butter on the bread.. just 2 slices of white bread and a minimal spread of tuna.. I have given 1 star for the food today.. the other star was for the the bar staff who despite being understaffed, did their very best.. I will give sanctuary another chance in a weeks time..
Smartflipper . 2022-02-26
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Really nice food and friendly service 👌
Simon Fendick . 2022-02-24
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Dog friendly bar ..not many food/ dog friendly in scarborough Service great x
Sharon Bacon . 2022-02-23
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Very nice place and friendly staff
Leadrabbit Son . 2022-02-05
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I don't know what it's like at night probably buzzing, but we went for a Christmas drink at lunchtime. Sadly the barman was to say the least disinterested put a bit of a damper on things but hey ho just have another cocktail that's what I say.
Kathleen Bailey . 2021-12-23
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Clean , lovely staff , good beer- popped in for a light lunch- and it was great , def would go back 👍🏻
karen parke . 2021-12-12
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Staff were really warm and friendly
Stephen Carlile . 2021-11-08
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Would of been more but the Espresso Martini let this place down. Avoid St all costs pretty much tasteless
Graham Nolan . 2021-11-07
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Nice food , friendly staff very spacious.
Nat Stamp . 2021-11-03
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Fantastic food and great service. Allowed dogs in which was a massive bonus. Will be back again when here
Stewart Oates . 2021-10-28
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Food was lovely staff were friendly and checked that the food was to our liking
Samantha Carrier . 2021-10-09
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Good service, but went for cocktails and did not have any ice! Got to a local supermarket and get some
Ian Hulme . 2021-10-04
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Lovely food no hand gel on entering no dogs should be allowed where food is getting served other people have to sit there uhygienic
Karen Henderson . 2021-10-03
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Service was slow but when the food arrived was very good. Would have given it a 4 otherwise
Ian Patterson . 2021-09-28
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Excellent meal will definitely be going back :)
david hodgson . 2021-09-22
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Unreal, the metal dragon above the dancefloor is breathtaking, having 7 separate rooms with different music is such a good vibe for a night out, everything you can every want for a full night of fun all in one place, they even have uni professors on site to help you with your uni work while having a pint, I couldn't believe it, best nightclub in the world by far
Corrupt Evil . 2021-09-21
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May have been better had there been more people, it was very quiet with no atmosphere.
Kerry Grasby . 2021-09-17
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Although it was a quiet Monday evening we found that the staff were friendly and helpful, the food was excellent.
DEREK WITHERS . 2021-09-14
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Food was ok, not the best or worst. The bar is visually nice but everything was slightly run down and sticky! Floors, tables, bar! The toilets weren't great either. Plus side was it was dog friendly and lots of space.
Jennifer Firth . 2021-09-10
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Thus place really is a sanctuary. In the heart of the town, friendly and inviting with good food and excellent service. Dogs welcome!
Grant Ongers . 2021-08-16
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Visited again. A warm welcome from the staff. Plenty to choose from over the bar. Had something to eating and it didn't take long to arrive. Very tasty food.
Marty Abbott . 2021-08-03
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Great place and very good cocktails, the space has very good decoration and cozy.
SILVA DESIGN . 2021-07-31
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Popped in for some food and drinks prior to a gig and found it very welcoming and a nice place for some grub. Staff are very friendly, the prices are not excessive and the food was very nice. I actually got given an incorrect dish but this was very quickly rectified by the staff which was great to see. Overall, very nice and would go again if in Scarborough in the future.
Richard Gladwin . 2021-07-30
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The food was lovely, excellent service and they offered us a bowl of water for our dog! However, they were out of pizzas which we came here for, hence only 4 stars.
Eloise Brown . 2021-07-28
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Fantastic Service. We arrived without a reservation and were made to feel very welcome. Dog Friendly establishment and tasty food with great size portions. We'll definitely come again.
Erica Smith . 2021-07-24
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A great place for a pint and a catch up with friends. Well laid out, comfortable seating. Good range of beers available. Prices are reasonable. Staff are all friendly and helpful.
Michael Graham . 2021-07-22
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The bar itself was fine they just didn't want us to check in so we left
Paul Haigh . 2021-07-17
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Lovely little bar, friendly staff & reasonable prices! But oh my word don’t order food, paid just short of £10 for a toasted tortilla with some salad and FOUR cubes of chicken breast that weren’t even seasoned! Definitely let itself down there, absolute waste of money
Abby . 2021-07-16
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Great atmosphere and lovely food
Yasmin Graham . 2021-07-15
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Service can be slow but the cocktails are worth the wait.
Rebecca North yorks . 2021-07-10
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Nice looking venue. However service terrible. Twenty minute for waiter without even seeing the menu, and then informed no burgers left. Waited 40 minutes for food and even then only 2 out of 3 orders delivered at same time. We did complain and where given complimentary drinks. This did not compensate for the wait of ONE hour for food, and the pizza's when they arrived where mediocre. Disappointed I'm afraid and as a new resident of Scarborough I'm not sure I can forgive this restaurant.
steve . 2021-07-07
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While in Scarborough I usually visit Santuary. Great, friendly staff and cometative prices for quality drinks. Easy check in and kept very clean. Love this bar.
Bryan Robinson . 2021-07-02
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The Sanctuary was a very nice place. Clean and tidy.
Rita Hepton . 2021-07-01
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Bella was awesome and really looked after us and our dogs
Jennie Idle . 2021-07-01
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Lovely dog friendly place. Great staff, nice beer.
Owen McGhee . 2021-06-05
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Service was brilliant and the atmosphere was even better! Really enjoyed it. Just a shame we could only be there for 2 hours due to the current circumstances
Sally Maycock . 2021-06-01
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Lunchtime snack quickly delivered to table. Well organised Covid measures, decent priced drinks, friendly service.
Ian Smith . 2021-05-23
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First time we've been out since everything reopened and thought we would take a weekend away to Scarborough. On arrival we registered our details for track and trace and was told about the table service rules which have been put in place. The cocktails are the best I've ever had and I'm 41. Special recommendation is the Pink Gin-tini they are to die for! Will be returning next year as we felt very safe and looked after by the staff here.
AmandaMount79 . 2020-11-04
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Great bar, got seated in one of the booths for drinks and food. Only issue we had was it was hard to call staff over when you were ready for another drink. Maybe a app is needed?
Antony Pilmoor . 2020-10-30
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Nice relaxed afternoon.. With excellent service from the staff.
Stefan Drew . 2020-10-27
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Great service reasonable prices, food good. Dog friendly
Steve Gater . 2020-10-22
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Visited this bar/restaurant on Saturday and the service was ridiculous. First off we just got told to go find a table upstairs where we noticed others were actually getting taken to a table upstairs. We were asked if we were there for food or drinks we said both, twice somebody came to take our order without even giving us a menu to look at first. Table service was the worst I’ve encountered so far waited what seemed for ever for our drinks for them to come up wrong and then when my partner asked how long food was going to be the waiter simply just walked off ignoring him. Nobody was upstairs in the bar area waiting to see if any of the tables there required more drinks or service instead they would just pop there heads up the stairs every now and again have a quick look and go back down no kind of ‘service’ at all. We were going to order another drink after we had eaten however given the wait the first time and the fact that nobody even came to see if we wanted another drink we left the establishment feeling very dissatisfied. Will not be returning.
cailinnaomik . 2020-10-11
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Nice place shame the prices have gone up 😌
Neil Jackson . 2020-10-10
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Nice Friendly staff good food and dog friendly too that's a bonus They didn't make any fuss when our dog knocked his bowl of water all over the floor ( sorry) Will visit again soon
Keith Williamson . 2020-10-02
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Popped in for a drink on the afternoon of my birthday. Everything clean, tidy and totally COVID on point. Locks in the Ladies loos need sorting though! Friendly young lad at the bar serving. Awesome cocktails - I decided to pace it - I wish I hadn't bothered and stayed here for the duration!
Musemonster . 2020-10-02
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Good quality food. Not a huge choice, but enough, and helpful friendly staff. Had our own cubicle, 3 of us with our 2 dogs. Covid rules were followed. Had nice meal and drinks. Good location.
saharamoonbeam . 2020-10-01
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Enforcing Covid rules in the bar but toilets are (can I say?) awful. Tried 4 cubicles before I found one that, either had a lock, or would actually lock! Bins overflowing and even though I told staff, 1 hour later they still hadn’t been emptied.
DebsUK75 . 2020-09-27
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Service was very slow and had to wait over 1 hour for food.. Overall food was good
chantelle Wilson . 2020-09-26
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Went when eat out to help out was on, so cheap. Food was a while coming and ok. Onion rings were well rings yes but lacking onion and over cooked.
Graham Lonsdale . 2020-09-21
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Staff fantastic , brought a tankered for a surprise for my husband staff aranged it for me thank you so much . Stay safe guys xx
donna unwin . 2020-09-15
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Recommended by a friend who lives in Scarborough. Great food, wonderful cocktails and brilliant service.
NurseMel50 . 2020-09-11
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Nice bar, nice atmosphere, very accommodating considering the circumstances.
Ian Harper . 2020-09-07
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In sanctuary the customer service was 10/10 lewis at the front desk was so welcoming. Very good run bar/pub. The assistant manager has kept all the bar backs/bar staff on form. Massive credit to her and the members of staff working tonight (5th September).
U8815SXlewism . 2020-09-05
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We have just came back from our second visit to Scarborough and we opted to come back to this bar again. First time we came i got the fish and chips which were really really nice, the second time we visited i got the bbq chicken burger and that was quite possibly the nicest burger i have ever tasted. The BBQ chicken pizza looks to die for too. Both times we have been greeted by pleasant staff, very welcoming and friendly too. Nice trendy bar/restuarant and a really nice pint too. Will definitely be returning.
jordanwww . 2020-08-25
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Very friendly staff, clean, good atmosphere, dog friendly brought out a bowl of water for each 🐕 dog
Sally Edwards . 2020-08-25
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we have just returned from scarborough and we went in this bar a few times we had the cajun chicken it was better than nandos and the prices are great value too.the staff are pleasant and it was very covid safe contact numbers taken and cleaning regular so well done we will be back next time in the area
Gisarne . 2020-08-24
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Lovely spot for a quick bite and a cocktail, dog friendly nice staff and tasty food
Dan Whitaker . 2020-08-22
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nice place good atmosphere but could do with some normal bitters
Rick Clarkson . 2020-08-16
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I visited this venue twice during 3-night stay in Scarborough. Very tastefully decorated interior, drinks and food prices were resonable. Southern Fried Chicken Wrap is delicious! Also found the venue to be very clean. Definitely worth a visit.
Alexander B . 2020-08-15
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Food and drink are very nice and the staff are very friendly 👏👌😇
Peter Gilbert . 2020-08-03
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£4.15 for a can of Red Stripe during the covid 19 period,pubs have only just re-opened a week ago ...::this place will go out of business very quickly at them prices,4 cans for £5 at home ?
Ian Barber . 2020-07-10
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Nice staff, good food,. Dog friendly
ian . 2020-03-18
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3122 Opinions
Absolutely lovely place to stay. We stayed at the beginning of September for me and a family member. Two rooms £360 2 nights 2 rooms . Absolutely lovely place. Definitely will be going back. Had a lovely 2-day break and loved it 150%. I would recommend anyone to stay here
356 Opinions
Why do you advertise barista coffee then serve it out of a pushbutton machine?? A waterery warm apology for a cappuccino! Disappointing to say the least
760 Opinions
Fast service, food was good, huge portions
474 Opinions
We went for a cup of tea and teacake which was nice so decided to come back for the Sunday lunch but it was awful the potatoes and roast potatoes had just been re heated and tasted disgusting the Yorkshire pudding was burnt the beef was OK was very ddisappointed wouldn't go back
793 Opinions
Excellent senior menu,would highly recommend this restaurant. Fish & chips,mushy peas,pot of tea and scones ,jam and clotted cream £24 for 2