Esquires in Scarborough

Very disappointed, all staff were rude and there was no customer service, the young man just stood in front if me, no greeting or anything, coffee was awful and cold, and there was no food left other than cake, a pauling really will never return

Very disappointed, all staff were rude and there was no customer service, the young man just stood in front if me, no greeting or anything, coffee was awful and cold, and there was no food left other than cake, a pauling really will never return

We went in here and ordered an afternoon tea, the young lady brought us a cream tea when we told her that our order was wrong she apologised, we ordered an afternoon tea again and were told 3 choices of sandwiches ham cheese and tuna and asked for a selection of all 3, she came back and told us we could only choose 2 so we chose cheese and tuna, we got cheese and ham. The food was well presented but the problems we had getting it put us off visiting again.

We went in here and ordered an afternoon tea, the young lady brought us a cream tea when we told her that our order was wrong she apologised, we ordered an afternoon tea again and were told 3 choices of sandwiches ham cheese and tuna and asked for a selection of all 3, she came back and told us we could only choose 2 so we chose cheese and tuna, we got cheese and ham. The food was well presented but the problems we had getting it put us off visiting again.

Great Coffee, server miserable and not friendly BUT the girl making the coffee was very friendly and lovely

Nice coffee shop,cake prices are on the high side. Friendly staff and good drink choices. Had to have drinks in take away cups as they said they were closing shortly and it was only 4.10pm.

Disappointed with first visit . There cold drinks display ain't chilled nothing cold on a sweltering day. Earl grey tea not available. Staff bringing food out don't clear tables on way back.. You struggle no tray offered carrying mug saucer x mini milk bottle. Disabled customers need consideration.....

Lovely little place. Excellent Sausage breakfast buns and the staff are extremely polite and friendly. We love breakfasting here.

A great cafe situated inside the Brunswick Shopping Centre. Good prices. Great selection of cakes etc including vegan and gluten free options. Small latte was more like a regular and the white chocolate cake was heavenly! Plenty of seating with some situated just outside of the cafe within the shopping centre.

Good quality cakes. Great service at a reasonable cost. Clearly a good place as very busy when I visited around lunchtime

Clean, pleasant enough, helpful staff, probably the only good thing about the centre it's located in.

Accessible to wheelchair users The cakes are delicious according to my husband but I'm impressed that there is a choice of diabetic-friendly meals. Lovely staff too.

Lovely staff, pleasant, very helpful. Make a lovely cuppa 😊

Nice coffee, but no saucer for Latte, waiter put my latte on the table I was sitting was a dirty table and put the spoon on the table. Should know the latte should have a saucer under the cup.

Coffee shop with excellent care, will be sure to call again

Great spot for people watching. Great selection of barista drinks and cakes / sweet treats.

Really enjoyed our visit here, we had a nice time, the food was amazing and staff were friendly. They had a highchair too which was fab!

Lovely cafe. Nice coffee, amazing staff and great choice. Just had a lovely hot chocolate, tasty latte and shared a caramel shortcake with my kids. Staff are always friendly too and Vicki is always inviting and chatty.

Today I’ve had a few hours in Scarborough. I was delighted to find this lovely coffee shop tucked away in the corner of the Brunswick Centre. It’s light, bright and clean with easy access frontage to the counter etc and a small amount of seating and there’s more seating out in the covered central area of the Centre ( maybe 30 seats). Although I only had time for a cuppa as I had a train to catch, it was great to see a variety of plant based milks available at no extra charge. Bonus points for the amazing gluten free cakes available and not the boring gf chocolate cake that seems to be the standard offering in many places. Will definitely be back!

Situated in the shopping centre this place offers a wide variety of snacks and drinks with lots of seating both in the unit and out in the centre. The array of cakes are mouth watering for everyone with or without a sweet tooth and we indulged in a piece of the raspberry bakewell and the lemon and coconut bar - both delicious. Very good prices and the staff were really friendly. Thanks for a great visit

到惠特比轉車，順便在商場品嚐了一家咖啡小店，小小的肉餅，味道蠻厚實肉味很重很紮實，推薦這小食。

Lovely little place. All on the flat so great for people with mobility problems. Had a piece of biscoff cake which was huge and delicious 😋

Very polite staff, nice and clean and great hot chocolate

Always enjoy a visit to Esquires , sadly on the 28th of December it was disappointing. The coffee was weak. The tea was weak although an assistant did bring tea leaves to add to the pot. The toasted cheese and tuna baguette was only toasted on one side. Hopefully a one off occasion as we do enjoy our visits to Esquires.

Glass milk bottles chipped on 2 desperate occasions Very dangerous.

Always good service, nice coffee, clean. All you need really. A good place to meet for a chat, but with most of the seating outside in the centre, it's not the quietest place. My goto stop in town to meet up with friends.

A little hidden gem in the now defunk Brunswick shopping centre. I hope they keep this coffee shop open when the (eventual) redevelopment takes place.

Sehr freundliche Mitarbeiter und guter Kaffee. Ideal für die Shopping-Pause. Kostenloses WLAN ist ein tolles Extra 😁

Excellent coffee, helpfully staff, the selection of cakes is superb and they are the best you will taste anywhere, portions are very good too 100% recommend this place, you will not be disappointed.

Lovely. coffee shop with calorie free Bakewell tarts!!! Fantastic service too

Good place to get coffee on the go 🚶‍♀️ recommended

A great place to sit and chill out. Excellent service from the wonderful staff. Food is lovely.

I was trying to talk to my girlfriend, at the counter, and trying to decide what to have. That wasn't easy because a bespectacled, heavily tattooed youth (staff member), decided he wanted to aggressively enter my private conversation. I wouldn't want to work with this lad, I would always be afraid that a customer might not like his tone. Not everyone is as polite as me. In the interests of diversity and representation, is there any chance of some employees who don't have tatttoos?

Good food and drink but absolutely need new staff. One male staff member was incredibly blunt and acted like he didn't care that there was people to serve. The two female members of staff with him were doing their best to serve people quickly but they just need an extra person to take orders or at least clean the tables rather than just leaving them covered with dirty crockery.

Ordered 2 bacon rolls and 2 drinks, only got 1 bacon roll, when enquired after the 2nd one, got told I only ordered one, had to insist I ordered and paid for 2 before they checked again, so after a 45 minute wait finally got the 2nd bacon roll, at the very least I would have expected an apology from a senior member of staff, but no, will definitely not be going back or recommending to anyone else

As a tourist and a family of three we were just looking for somewhere light for a cake and a latte, found a place in the shopping centre, which by the way has no shops unless you like Clinton’s cards or are Fragrance Shopping, nether the less Esquires looked to be a good rest point and seemed. Reasonably priced. The cakes we ordered were lovely and my daughter loved her hot chocolate however the service of one of the waitresses made me instantly regret going there, very blunt, seemed to be more interested in another work colleague than her actual job, I just found her slouched overall posture and couldn’t be bothered tone as a sign as she hated serving me. Normally I wouldn’t complain but I tipped and didn’t even get a thankyou. She had ginger hair and was quite broad. I’m just hoping her boss sees this or maybe it was just a bad day. But good customer service isn’t hard in that environment. Ps. Deodorant is available in shops

Rude staff. And over priced, I know everywhere has had to put their prices up due to the cost of living but when I asked how come it had come to so much the waitress who was on her phone at the time couldn’t have seemed less interested. Told me the prices were on the board. Very blunt. Girl with ginger hair, won’t be going back there simply because of her attitude. Would have asked to see the manager but just not worth the hassle. Just lost two regular customers. I hope people read these recommendations.

This used to be one of my favourite places to go when I had to come over for business but today I was greeted with poor service and attitude, in paticular a lady with ginger her, it was like she couldn’t care less about my order and was on her phone, I also ordered a cake which she picked out wrong. The other lady wasn’t much more helpful when asking about sugars, won’t be returning. Let down

Popped in here after hearing some good things - great service, mugs of tea! Varied brunch menu and amazing cakes. Will defo be back 👌

First time visiting the Brunswick Shopping Centre in the middle of Scarborough, found Esquires in the corner of the ground floor. Hubby the coffee snob was impressed with the coffee! Cake was fab - generous portion that we shared together with a fork. Decent prices and pleasant efficient staff. Will be back again soon.

Staff are always so helpful and friendly very welcoming and amazing choices of drinks and cake highly recommend also great with people with learning disabilities

Staff so friendly and cheerful. Lovely coffee and cakes too

Coffee was a tad cold by the time it arrived.

Great little place, lovely selection on cakes and great staff

One of the last survivors of the Brunswick Center extremely friendly and caring staff (passed the "egg allergene test😉), nothing fancy, simply ok!

Nice little spot for a break when you are shopping.

Nice relaxing venue for a coffee break with family, coffee and hot chocolate drinks were nice, however, a bit pricy. Situated in the Brunswick shopping centre with its limited shops but close to the main street for other shops.

Always brilliant and they take great pride in making coffee.👍

THE BEST TASTING FOOD AND DRINKS EVER! And the staff are like the coolest people ever and super nice. Seriously you NEED to go to this cafe :)) <3

Lovely coffee and nice staff, but they need to deep clean their tables couldn't believe how dirty our tables was between the slates been there a long time . See attached photos 🤢🤮

Always the best coffee in Scarborough, very friendly staff

Great coffee, very friendly place

Coffee ok, but they need to cover up their lovely cakes to prevent flies landing on them. This put me off buying any cake, so the company is loosing money due to lack of hygiene!!!!

Lovely coffee amd friendly staff.

On a recent trip to meet with family we went for a coffee and cake. Firstly ordering is ridiculous, you have to find a table number and then go inside to the cafe to place your order, bearing in mind you've left the table vacant so anybody else could take it. We ordered 3 different coffees, one small decaf as I'm allergic to caffeine, one latte and one cappuccino, also three cakes. We told them that the tables needed to be cleaned and cleared as did all the others. The Woman behind the Counter sent one of the assistants to clear the table, we followed her. When we got a table she decided instead to clear a table at the side where a couple had arrived so we stood there with a tray of drinks waiting. Then another lady brought the cakes and said to us, "I told you to wait" they never did. She plonked the tray on the table and pointed out what each drink was so quickly we didn't catch it, before we could even speak she had turned and walked away. As I'm allergic to caffeine was quite concerned I was taking the wrong drink bearing in mind I had asked for the small drink. So I followed her and asked her if she could please point out correctly which drinks were which. She very rudely said that the small drink was the latte coffee, that is very weak drink, it was not very weak. I pointed out there was no need bebso rube for which in turn she said that I was the one being rude. Basically to cut a long story short I would never return to this cafe with the way that staff treats their customers. I could have been very ill if I drank the wrong drink so I did not drink at all. Lastly the cake I'm sorry to say it was very dry, stale I presume. Very upsetting experience

Nice clean place friendly staff nice coffee

Visit with family. Went to order and told we needed a table number first which is quite daft if no one to sit at the table while ordering inside. Just hope no one comes along in the meantime. Gave a table number that needed clearing as did all empty tables and informed the lady when we ordered what we wanted which included three different drinks, one decaf as am allergic to caffeine. The lady that took the order told the girl to go clear the table. We went to our table and the girl promptly cleared the table next to ours..we waited with our cakes while she went away and back. Another lady them brought our drinks, put them down and informed us in a quick 5 second burst of words what they were and walked away. We did not catch what she said and went to ask again because the decaf was supposed to be a small but they said that the small was a flat white. They all looked the same. She very arrogantly told us again and walked off. Basically, very rude, unprofessional staff, not helpful at all and the coffees and cakes not good at all.

Rude staff had to hold food in our hands ta as our table was not cleared. Girl dumped our drinks on table and did not bother to explain which was which. Will not be calling again.

Very clean n staff so cheer full

Visited today as just wanted a sit down and a coffee. Decided to treat myself to a cheeky slice of the Mars bar cheesecake. It was delicious. Had the Toblerone & Forerro Rocher one before which are equally as nice. The staff are always polite & friendly.

Nice coffee, better than a Costa.

We ordered a salted caramel and a banana milkshake, both were tasteless and undrinkable. All that it consisted was lots of crushed ice, watery milk and very little flavouring. Never again.

Amazing drinks , amazing staff , amazing service The Buenos smoothie was one of the best Ive tried 11/10

The biscoff milkshake was disgusting, it was watery with no flavour and the cream was off and the price was even worse £4.60

Always great service with a smile

I didn't take any pictures 😭 sorrry. but this little cafe has a great gluten free selection. The coffee was delicious with multiple milk alternatives and a big smile from the staff was great too. The seating is a cute little area in just the right place for people watching 😂. And right in town so it's perfect to stop off while shopping. Thank you guys we will be back again.

Very nice friendly staff, nice coffee beautiful cakes...

A very nice place to relax. Lovley coffee or cappucino, snacks available, very friendly staff.

Lovely coffee and cakes. Nice staff 👍😍

lovely cafe top quality food ''& drinks

Staff are fantastic and so welcoming

Drinks and beverages were amazing. Friendly staff. A really nice place to relax or meet a friend.

Love coming here cakes are amazing and staff are so welcoming

After having a poor experience at the nearby Travelodge for breakfast, we managed to seek out this gem in Scarborough, in the Brunswick shopping centre. The young gentleman who served us was extremely polite, as were all the staff. We enjoyed a sausage bap and a toasted tea cake with jam and we will definitely visit again during our stay.

Just had a lovely coffee served by very happy staff keep up the great work

This place is nice but the staff are horrible 2 faced people are not fit to work there i would. Never ever go in again as they do deseves my money or any bodys money and one star is too good for them

Big cup of lovely coffee and the staff are very friendly. Would def call again when in Scarborough..

Pleasant staff always have a smile even in these trying times.

Coffee lovely. Cakes delicious. Very friendly staff. Tables cleaned after every use. Very efficient.

Lovely staff, perfect flat white & delicious millionaires shortbread

Always enjoy having a coffee and watching everybody shopping, a bit different in 2020 but still enjoyable, nice team

A good place to have coffee when out shopping friendly staff always welcoming you and service to your table

I go Wednesdays,Saturdays and Sundays to meet 4 of my freinds,we always have a laugh and a good chat,we know all the staff and its a great place for us to all meet up

Live it in here. Great coffee and staff..lovely food too

Brilliant little place coffee and food first class!

Esquires coffee in Scarborough I love to sit down and do some work on a busy day. Staff are great and pricing isn't to bad either!

I love this coffee shop! They offer a wide range of milk alternatives and have a visible colour coded system in place to reduce contamination! The staff are very friendly and helpful, I have been in a few times and they are starting to recognise me now, they are always happy to have a chat and will do their best to help you if you have any questions! I definitely recommend!

Clean! Excellent atmosphere, friendly staff.

Still serving plastic straws which was a bit of a shock for this establishment.

Staff very friendly clean tables very quickly always happy to help

I love in Scarborough,I go 3 times a week with a couple of my freinds,we know all the staff and are always greeted like friends ,it's kind of open plan in the Brunswick pavilion and feels really relaxed ,not claustrophobic at all ,like I said I'm a regular and highly recommend it

Nice atmosphere and food overall.

Friendly staff. Clean. Excellent products.

Amazing staff always make me feel welcome. Coffee is great too.

Love the loyalty card, not over priced for drinks, food is nice and large portions especially the cakes .

I always have a coffee or tea whilst waiting for my husband to have his hair cut . Lovely friendly staff and great selection of cakes or healthy treats . Good value for money

Such a welcoming vibe! I didn’t catch the ladies name that served us (she had dark hair with a fringe) but she was so sweet, she had such a positive energy about her and she genuinely lifted my mood! So Thank-you! Tea was good too :)

Great staff, great food, wheelchair accessible, vegan friendly, love it, my new favourite

Always go for a coffee or for a cold drink. Nice staff

Great place to pitstop and people watch.