Sainsburys Cafe in Crawley

Had two of the breakfast toasties (vegan and sausage/egg). They weee absolutely disgusting and staff could not have been more unhelpful if they tried

Loved their iced drink menu. Staff not very friendly.

I have seldom been to a Costa with more miserable, slow staff. I stood at the counter for 7 minutes before I asked one of the two men who were chatting to serve me. With a raised eyebrow he condescended to take my order. I received tea instead of coffee and when I remonstrated was told not to shout (I wasn’t) I was thrown a cup of black coffee and when I asked for milk I accidentally spilled a couple of drops on the floor. The look on the girls face said it all. The customer next to me also complained about the slow service he said “it’s always like this in here”. Honestly the worst place I have been to in ages. The toilets were clean as was the shop but the staff were plain awful.

Beer choice is super limited thus 2 stars for food and also always a flat pint:(. Poor for a hotel. Sports bar with 2 tiny tv's...seriously!! Menu never changes and is so average. Only bar service, so 2 stars there also.

The staff were friendly and helpful, although I didn't appreciate being called 'bro', but the food was not great. I asked for scrambled egg on toast with smoked salmon and roast tomato. The toast was soggy, the egg not seasoned and the tomato raw. The salmon was OK, but that comes from a packet! In addition there was a long wait between tea and coffee being served, and food being served. I understand it's an airport restaurant and people are busy, but seriously? We'd finished our drinks by the time the food arrived