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4.0

Based on 30 opinions finded in 1 websites

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Nº 347 in 521 in Shepway

Nº 55 of 80 British in Shepway

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor304.0

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Had a delicious lunch with a fantastic sea view. We had the bbq chicken stack, cod bites with curry sauce, and loaded fries. All the food was fresh and tasty. Service was great and was a nice, bustling atmosphere. Highly recommend, and will return.

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Gary O . 2024-09-08

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Weekend stay in Folkestone and stopped at Sailbox for a snack. Good atmosphere, quick service. We had the fish tacos and chicken stack. Both were delicious and fresh. The fish & batter was so light and had plenty of flavour. Dog friendly. Lived our first experience. Will definite return.

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SwiftlyDoesIt . 2024-08-24

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Excels both for their fish and chips and the view across the bay to the white cliffs of Dover. Our cod was cooked to perfection with a crisp batter and proper chips. Staff are cheerful and helpful. Wonderful selection of craft beers and a decent wine by the glass.

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Marc W . 2024-08-07

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This is such a lovely location with a great food menu and a large selection of coffees. Unfortunately, the attitude towards allergens was extremely disappointing. I have a nut allergy and expressed this at the till. I ordered a bagel and a coffee and took the drink outside. A member of staff then came out and said the chef was not happy to make the food with how many nuts there are in the kitchen. She said there are nuts in the toaster where my bagel would be toasted. I said I was happy to have the bagel not toasted if this was easier. The reply was “there’s pistachios all over the sides”. I was quite shocked by the response and opted to get a refund, after being offered a cake instead. Bearing in mind it was 9am for breakfast. I was very disappointed with the situation and clearly they don’t clean as they go and with the amount of allergies around I think this is quite concerning. I understand when told cross contamination is a possibility and being completely allergen free is not guaranteed but this was not the case in this situation.

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Bg102 . 2024-07-27

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Great breakfast well cooked and well presented in a fantastic location. Very highly recommended. Could be on the Med, soaking up the sun

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Ricky H . 2024-07-11

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Truely excellent brunch on Sunday morning. Lots of us / lots of different orders but the staff brought it all together! Food was great and terrific value - empty plates all round. Will return again and again!

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rileypkg . 2024-01-28

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Went here for lunch with 3 young children. Trying to support our local independent eateries after a play in the coastal park. We arrived at 12.40 and after queuing to order for 5 minutes were told we would have to order off lunch menu. That was not a problem. However, we were told we couldn’t see the menu until 1pm. Not sure why we couldn’t look at it. The server then said it would be a 20/30 minute wait for food after ordering post the 1pm handing out menu and new queue. We couldn’t wait that long with young children so left. Please reconsider this .

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gonh22 . 2024-01-27

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Amazing unique place to eat in a converted container with great views over harbour. Brunch served to 12/12.45 with other menus and drinks served throughout the day. Outside space with bar for when it’s warmer but today we thoroughly enjoyed the brunch with a hot drink.

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Foodyfromlondon . 2024-01-21

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Just popped into here for a quick coffee and a bit to eat. I was surprised by the quality and finish on the food. Coffee served in nice big chunky mugs. Lovely staff and atmosphere and view.

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JayD9392 . 2023-12-31

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I arranged for fourteen guys to have lunch around one table overlooking the sea. The meal including drinks was excellent...which Mark and his team can be justly proud of. While understandably there was a limited menu , all meals came out together hot ,well presented , good quality and enjoyable . The setting overlooking the harbour was also ideal. Well done to the team.

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ManofKenttoo . 2023-12-16

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Great food with great views. Really great little place also dog friendly. I really recommend the cod bites, they’re delicious! We will definitely return.

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Foodinkent . 2023-12-01

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Absolutely fabulous. Delicious food. Great front of house welcome. Fast service. Beautiful location! Looking forward to the next time -which will be very soon!

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Jan R . 2023-11-05

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It’s very cool. The view is great. The young woman on the counter taking orders was very unfriendly. Food was nice with good quality ingredients but we were totally baffled by there only being margarine. Come on now. The people want real butter.

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inklyparker . 2023-11-04

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Awful..... we had the full English Breakfast ... you could see our meals on the pass for at least 5 minutes... eggs were over cooked, potatoe poppers were cold not even warm, mushroom was raw.. all else barely warm. Other reviews confirm this....no table service... had to pay before it was served... would not recommend...

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Robin S . 2023-10-15

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Not overly priced, but the food was lukewarm when it arrived which was disappointing. They also expect you to leave a tip (despite having to queue and order at the counter). If you don’t you have to come back to collect your drinks yourself which seems petty.

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Jb332 . 2023-10-12

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A most varied and interesting menu. Good selection of wines and beers. Staff are friendly and helpful. On this visit we went for the fish and chips and were not disappointed. Cod was very fresh and the batter crisp but not too thick. Chips were also crisp on the outside but with soft centres. Both fish and chips were golden brown and mouth watering. Most enjoyable meal. We will return.

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Marc W . 2023-09-09

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We were wandering around the Quay for breakfast & came upon the Sailbox. This restaurant is in a shipping container of bright yellow & has fantastic outdoor seating with a view of the sea & dandy beach. We opted for a full English & poached eggs on toast with a latte & a beer. The breakfasts were delicious, the eggs had super orange yolks & were cooked to perfection. The coffee was also tasty & smooth. Our little boy enjoyed his glass of milk & the sausage from my plate (he's a very picky eater), which I was disappointed not to try as it looked good. The staff were polite & helpful.

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646kirstiea . 2023-08-11

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Called in for breakfast, lovely setting/view, nice food but let down by poor service. Firstly a long wait, nearly 40 mins for breakfast, which is fine if you know, but we weren’t advised when we ordered. Also there are no table numbers which seem to confuse the waitresses. Our teas were offered to 3 other tables before I went to claim them. Same for our breakfasts which were touted around the outside seating area, and again I had to go and claim them, we were actually inside. I did advise the waitress who suggested it was a common occurrence

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591robg . 2023-07-22

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we've been about three times now, always for brunch/lunch. it's always good food. It's not been too busy so far and there's plenty of decent spots to sit inside. You have to order at the counter which seems a bit pointless when it's not busy, why not simply come over to the table to take an order?

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dodge440 . 2023-07-12

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This is new restaurant on the harbour arm it's light airy with fabulous views over channel the staff are lovely the overall appearance of the place is great the food is mainly light bites which is good as so many places start off like this then start doing complicated fancy recipes which don't work we opted for a sausage in a toasted pretzel bun what came out was a toasted bun but with 2 great big sausages plonked on top in a bowl the sausages so big they swamped the bun & had to be eaten separately with a knife & fork which I did find strange as we were expecting a basic sausage bap Breakfast is served til 12 & that looked nice as there were a few choices we will return maybe earlier for breakfast or something else other than the sausage bap

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fergus220809 . 2023-07-06

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Decided to try Sailbox at the weekend as on a walk from sandgate. I have to say what a fantastic place this is for food or a drink. Having been to Harbour Coffee next door previously over the last couple of years I had no...

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sarah g . 2023-06-16

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We've been visiting the mothership, aka Harbour Coffee Co, for several years. Very pleased to find that Mark has taken a leap forward in opening Sailbox to the same high standard as the Harbour Coffee Co. Had a very enjoyable coffee ( best decaff in...

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C9892TPpetern . 2023-06-16

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Rare day off with my hubby & we stumbled across Sailbox, A lot of places seem to be closed for food on a monday, so I think this is going to be a new favourite. Well, what can I say, 5* all the way. Service...

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kentbird1978 . 2023-06-12

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