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4.0

Based on 33 opinions finded in 1 websites

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Nº 208 in 369 in Reigate and Banstead

Nº 15 of 26 Indian in Reigate and Banstead

CUSTOMERS TALK ABOUT DISHES WITH..saffron
Score
OpinionsNoteTripAdvisor334.0

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Ordered a delivery for a special dinner for 10 on friday and Saffron really delivered ! It arrived early piping hot and no dish was a disappointment Fab food & service could not fault them, thank you Saffron Mershram

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MrsP . 2024-03-24

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The rice was nice and the slopes gobi was pleasant once you poured off the oil, which made up about a quarter of the dish. The chapati would have made good shoe leather but once you chewed through it the taste was OK. The King Prawn Rogan however was disgusting. Enough oil to deep dry the dish, utterly disgusting. Once the oil was removed as best we could we started to rummage for the king prawns but were rewarded with a few fragments of prawnlike pieces. The real horror was still to come, when we actually tested it. Never in my life have I tried to eat anything so salty. I'm sure sea water would have been more palatable. I couldn't tell you anything about the dish other than it was nice salty, oily vegetable dish. Bitterly disappointing. I would not recommend eating here unless you're into oily salt. Inedible.

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Ellen M . 2021-08-30

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Ordered a curry and was told cash £28.05 or card £34.00 Reporting this restaurant as they are charging £5.95 to use debit card which is illegal. Disgusting customer service and incredibly rude and greedy Let just say the food was as poor as the service

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John . 2020-11-23

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Ordered takeaway as the Chinese was shut. Great fast delivery. Food was hot and huge portions. A bit pricey but you get what you pay for..I'm a fussy new vegetarian and the biriyani was superb.Rest of the party enjoyed their meals..Well done chef.

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Shiny A . 2020-01-07

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Ordered for four people for first time last night. Had mains, sides and extras. All were excellent. Came hot and in a reasonable time. Considering it was Saturday we were surprised. Ordered online on their website. The king prawn pasanda was amazing. Will definitely be using again.

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Angela S . 2019-09-08

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Another great takeaway from here. Food arrived fast and hot. We prefer this place to the other Indian restaurant.

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Hitesh C . 2019-08-28

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It is the best curry in surrey. The food is always lovely and so is the sauce. The prices are quite high but it is totally worth it as it is lovely. The reason this isn't 5 stars is because some times the people working there wont accept card and sometimes they will. I once paid with card and an extra 70 quid with taken out of my account. So i went down to the store to confront the owner. I did eat my lovely curry first though. I then went in the shop and started shouting my mouth off. I was not very happy. The owner refused to give me the 70 quid that was taken out off my account. I was very angry and had enough so a sparked the owner with one punch and grabbed so narm bread and left. Still very nice food though.

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louisdabosserdosser . 2019-07-16

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Another great takeaway tonight. Food arrived very quickly and was piping hot. We always get great food here, and they're way better than the Indian restaurant nearby.

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431hiteshc . 2019-02-02

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Saffron is our local Indian takeaway and we have used it previously. Our New Year’s Eve takeaway was dreadful. Firstly they refused to take debit card very rudely and said it was cash only which we have never had from them before. When we finally got our order most of it was not labelled so we had to guess with two dishes being non recognisable! The chicken in all the dishes was rubbery and chewy and not edible at all. Overall the whole meal was a total let down and the only reason we didnt go back and complain was because we were with friend and just wanted to enjoy our evening. Most of the food got binned. We will never nor will our friends use saffron again.

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TraceyL72 . 2019-01-01

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My order arrived piping hot. Had an excellent keema rice and garlic,chilli chicken. I love using this place, it is car better then the other local Indian takeaway here.

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431hiteshc . 2018-12-15

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I ordered a take away. The onion Bhakti were as hard as rock the korma and pasanda had exactly that same sauce on them. It looked like it was precooked and just heated up and sent out. I rang to ask for the return of the food and a refund all they told me was to throw away the food and that themanGe r was not there. It was expensive and a total disgrace.

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harriet k . 2018-11-30

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Overall a lovely meal, both the chicken and the lamb were exceptionally well cooked, however i must admit i did feel like it was lacking in flavour, the creamyness of the curry was delicious, just not spicy enough for my liking. We had the set menu for two.

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SophieLambo . 2018-10-15

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I'm a bit late in writing this review, but the food from here is the best. I ordered a roll a roll, but instead of it being wrapped in naan bread, I asked for roti. Not an issue! Still the same great taste. Far better than any the Indian restaurant here.

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431hiteshc . 2018-08-31

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Lovely Indian takeaway. Food is always delicious but the waiting times need improvements. Friendly staff.

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Sandra B . 2018-08-30

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Excellent quality food. Good portions and fairly well priced. Friendly staffs who are always happy to help.

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AlibabaRedhill . 2018-07-08

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Another amazing takeaway from here. Best masala chips and the chicken tikka wrap was amazibg! Forget the other local takeaway/restaurant place!

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431hiteshc . 2018-04-27

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Food has always been OK. However the service has declined where food would be ready as informed when placing an order recently it rarely has been ready and usually an extra 30 minutes plus to wait. They have also increased the prices by 15% which is excessive for a takeaway and the discount for paying cash has also been removed. What was a good value takeaway and a regular place to go has now become expensive and would have to think hard whether to go there again.

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jdI7623WE . 2018-03-21

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Fresh tasty food, friendly staff, great value, ordered online was ready for collection, definitely recommend

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caroline P . 2017-12-22

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We have had takeaways from Saffron fairly often since it opened. We live a few minutes walk away so phone our order in, saying the time we'd like it, and then walk round to collect. They also do free home delivery within a 3 mile radius.

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Annabellacottonsocks . 2017-09-03

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You can taste each component of the meals I have tried here. The dishes are not ovewhelmed by using the same base suace for each as is the case in other places I have tried.

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Cameron R . 2017-08-09

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Can't think why I haven't reviewed this place before? I've loved all the dishes I've tried so far. Tasty food and friendly service. My favourite take-away restaurant.

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Debbie_LewSS . 2017-04-08

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Variety of dishes, starters, mains and side. All very flavorsome and good experience. Quality was good and was delivered in the agreed time frame.

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Karl0310 . 2017-03-05

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Another great takeaway! Food delivered piping hot and spiced just the way I asked. What more can you say really?

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431hiteshc . 2017-02-24

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Very good Indian Takea way the service is always pleasant here offerin a very nice seating area. The food is superb, great quality.

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Julie B . 2017-01-21

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This restaurant is superb, we usually have a take away delivered to our house. Never been disappointed. Lovely flavours and great service

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Margaret T . 2016-11-18

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I have to say this is one of the best takeaway curries I've ever had. At least once every two weeks we order from saffron and have never ever had a bad meal ! Dhansak from here is probably the best I've ever had. Well done to the chefs and staff always delivered piping hot I can't fault them at all. Give this place a try u won't be disappointed.

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solidneilguest . 2016-11-04

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I've always had a good meal from here. Check out their chicken tikka wrap... OMG!! Food is always delivered piping hot. Will definitely be ordering from here again.

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431hiteshc . 2016-10-28

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If not one of the best meals we have had from a takeaway! Food was pipping hot, and arrived when requested and was loved by all the family. Choice and service was just brilliant of a small takeaway here in Merstham.

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A2967MRkeithm . 2016-09-11

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This is not my third time using Saffron, a friend ordered a delivery and they were prompt & the food was great, the second visit I went in person, food was good again so I decided to have it delivered to me and 3 out of 3 is great in my books. The food was hot each time and consistent. I like that they cater for food allergens to i.e. Gluten, dairy and a few more. The menu states this but they are very accommodating. Friendly service and so far my orders have been correct each time. I can see I am going to have fun working my way through the menu.

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Jennifer S . 2016-08-28

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Ordered a takeaway. It was 10-15 minutes later than specified for pick up but the food was really rather good.

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JunglePat . 2016-08-13

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Regularly order from here and always get what I order in the time that they say they will deliver. I have tried lists of food from the menu and it has always been really nice.

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The Blast Charg... S . 2016-08-02

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In general the food is very good but there is a language problem when ordering take aways. Make sure that the order is repeated AND check when it arrives! Also worth checking is the bill which is often at odds with the order. I don't think this is deliberate for a moment just a bit of a bhaji!

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Biker21_11 . 2016-07-03

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So I ordered a takeaway and it never arrived. I then went to them and asked for it but they "were going to make it soon". Do not trust this place, the service is worse than my old ma.

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24142016 . 2016-05-23

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Great takeaway. Really good service. Have tried various items from the menu and food has always excellent.

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jdI7623WE . 2016-02-21

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