Ruddy Duck in Wakefield

Sadly unable to fulfill my order after it was paid for. It would have been fish and chips but not available. As I was driving I also requested a coffee but none of that either.

They removed my review so i'll repost it, makes you wonder how many other ones they've had removed? My experience was we ordered 2 burgers for our children, and me and my partner ordered things from the sharer section. The drinks and sharers came, then we waited 40 minutes for the burgers. I asked the waitress where the burgers were and she said because we didn't finish our Starters, the burgers aren't being prepared yet. I told her we ordered things from the sharer section but she argued those are Starters, when no where on the menu indicated this. During this exchange the manager was on a laptop behind the bar, looked up, saw us waiting for this length of time and said nothing and went back to the laptop. The burgers came 15-20 minutes after that.

This place was amazing. The service on particular was spot on. Shelly was great. We came to celebrate my husband's birthday and Shelly made it perfect. So approachable and just 5 star service. I will be recommending to my family and friends. Thank you

Going for a meal with friends and we decided to try The Bridge Inn. We had never been before but will definitely come again. The location is great, you can sit right beside the canal if you like The food was amazing, it was hard to chose what to have as everything sounded so good. I went with the ultimate southern fried chicken burger, the dipping gravy was fab. The food is great value too. Definitely doesn't break the bank. The service was great, we didn't have to wait long at all Shelley looked after us and she was fantastic. She helped us to our seats, talked about the menu and even gave us some recommendations. She was very attentive and made sure we had everything we needed, and even checked in on us after our food came out to make sure everything was ok. When we were leaving she said goodbye to us, checked again that everything was ok and made sure we had enjoyed ourselves. Hopefully she's on shift next time we visit as she really looked after us. Looking forward to trying a Sunday roast next time.

Lovely place,had lunch and dinner here in the last few weeks, Our waitress Tyler was very friendly Food was great,would definitely use this pub again

Went with the dogs for a drink and bite to eat - didn’t want much so ordered nacho’s to share £10 not expensive but not good didn’t bring us a plate just the bowl with the nacho’s that had squeezy cheese on - strange choice! won’t be back for food! Very uninspiring and better value for money at Wetherspoons!!

A great location. Pleasant food and reasonable price. Shelly was superb and very friendly looking after us! We will return

Lovely beer garden beside the canal. Food is great and Shelley is fantastic. I will definitely be returning soon. Thank you.

Came here over the weekend for food and drinks with the family. It's been a few months since we last visited so we have noticed a new manager. Really friendly chap who made us feel extremely welcome. Pub looks clean and tidy and food was cooked to perfection. Not overly expensive, and kiddies eat for a quid in school holidays! Even better. Will definitely come back, as I'm looking forward to trying out the open mic night, and the quiz night. Both iv heard are great 👍🏼

Great food, had the lunch deal, price good as well, Tyler our waitress was great. I will say I went to the Holmfield arms the day after and it was poor.

A lovely place with really friendly staff but the food was pretty poor. We had a couple of mixed grills. The chicken was dry and overcooked and I could barely cut through the steak. I was just too tough to eat. Such a shame as the decor and staff are great but the food was a huge let down.

came in this weekend for a few drinks and food with some friends the staff were very friendly such as amy bella and ashley. we ordered a pizza as they had the pizza and a drink meal on the monday and it was made by beth and tasted amazing! 100% recommend

such nice food and even better waiting staff that took care of me and my wife, thank you ash and bella for being so attentive to us

Really impressed with the most recent changes at the Bridge. The atmosphere and service on our last trip was fantastic. Food and drinks were lovely. Our waitress Bella couldn't have done more to make us feel welcome. She was super friendly, professional and went above and beyond to make sure our visit was enjoyable. Thoroughly enjoyed the pub quiz too!

Visited on Saturday and was welcomed by Amy the manager with a cheery smile and pleasantries. Our server Bella was most helpful, I fancied something different to my usual tipple but was unsure of what to choose. Bella recommend a few drinks based on my tastes, one of which was really refreshing. She also managed to persuade my partner to try Moretti instead of his usual carling. The pub has a great atmosphere and the ladies friendliness was a lovely bonus. Will definitely be calling again.

Very quiet little pub but lovely food and nice bar staff. We had a slight issue with food and the manager sorted this immediately. Thank you.

We called in for lunch on 25th Jan. The decor is stylish and the chairs are really comfortable. The young lady who took our order and brought our meals to our table was welcoming, polite and friendly. I chose the Steak & Ale Pie (£12.50) and was persuaded by my wife to double my chips for an extra £1.79. I was really looking forward to my meal, especially with double chips! My wife went to the bar to order Chicken Tikka Masala for herself and my pie & chips. When our food arrived we looked at each other as the pie was definitely on the small side and the double portion of chips looked like a single portion. Is this "shrink-flation" the norm? Debra asked if they had doubled the chips for me, and apparently, they had. Although it tasted nice, I was quite disappointed in the size of the pie, the minimal amount of steak it contained, and the supposedly double helping of chips. I'm sorry to say that it certainly wasn't worth £14.29. I tried a forkful of the chicken tikka masala and it was lovely - (I would order it for myself). What a shame that my meal spoilt the occasion for us. Do we call again, or do we try somewhere else?

Lovely atmosphere and great food. Big shout out to Beth for cooking the food and Lauren who served us. Plenty of choice on the menu and a well kept pint!

Becoming my regular pub now....a cracking pint and the staff are a credit to the manager Cameron....they attentive....they genuinely care about your stay and welcome you from when you arrive till the moment you leave ....big shout out to ash and amy.....and of course the manager Cameron....we always look forward to our next visit.....highly recommend 10 out of 10

Second time here can not fault the food! The staff were utterly fantastic! Must give a special mention to Shelly who went above and beyond to make sure we had everything we had all with a smile on her face! Will definitely be coming back for the staff alone

Revolting and bland X2 hours and ended up taking desert home . As bad as it was before it changed name/ hands Rip off!!

Had a wonderful festive meal! The food was absolute delicious, very generous portion sizes and service was very fast. Lovely atmosphere! Would definitely come back again and highly recommend.

I feel I have to leave a review, due to the wonderful staff at The Bridge Inn. On Tuesday 14th of November, I hosted a Friendship Lunch on behalf of Home Instead Wakefield. Unexpectedly, 62 people attended! Shortly after the start of the lunch, one of the chefs had to leave, as she had been informed that her father had had a stroke. Straight away, Amy, Shelley, Cameron and the rest of the team jumped into action, despite the situation being upsetting to them also. They worked tirelessly to make sure all 62 people were fed. Amy even burned her hand!! The food was excellent, and even though they received one or two unpleasant comments about the slight delay in food arriving, they were very professional, and made sure the lunch went well. I cannot speak highly enough of the staff at The Bridge Inn, and it is always a pleasure to host our lunches here. Thank you all!!

Great spot en route to town on a weekend. We come down to watch sport on a Saturday and Sunday before heading into town, its really well set out and the food has always been spot on.

Lovely staff. Welcoming pub with lots of events running for young and old. Food is pretty good for the price. I enjoy my time here.

Go hear about once a month for lunch & as always been very nice & friendly. However our last visit was disappointing due to the fact they have stopped doing Jacket potato’s & sandwiches. Therefore only a small choice on the lunch time menu . We did like having the club sandwich & the pulled pork Jacket potato. Don’t know if this is a temporary thing for the time of year. Please bring back the sandwiches & Jacket potato’s .

Lovely venue and staff. Sunday dinner was like poor carvery quality; dry meat that tasted old, sad looking veg etc

looked online at the lunch menu so 5 of us chose to go to here for the lunch menu, upon arrival we noticed on the menu that there was no lunch time meals (sandwiches and jacket potatoes) we asked the staff and where told, that they do lunch menu that was fish and chips and gammon and chips type of meal so nothing small and was told that was all they offered. upon scanning the QR code this also let you add sandwiches and jacket potatoes to your basket but we where still told they can't do it as it is now the Christmas menu IN OCTOBER AND BEFORE HALLOWEEN is ridiculous, this was the first time qe have been since it reopened and I can say all 5 of us will not go back due to them not honouring the menu stated online or on there QR code. really not impressed with this at all. very disappointed

Good food, great friendly service! Dog friendly, child friendly definitely a lovely place to go for a date or family outing!

Friendly staff, tasty food and a great atmosphere. Lovely outdoor space and dog friendly too! Well worth a visit. Would recommend.

Food ideal for a tradesman looking for a quick meal, service was brilliant. Toilets were spotless as well, lovely facilities.

Absolutely fantastic from the food to the facilities. Compliments to the pub manager Cameron who was a great host, can’t wait to come again x

Wonderful food at a reasonable price, the place was very welcoming and spotless. The service was very friendly and attentive, particularly from a South African waitress Simone. She checked a few times that we were happy without being overbearing. We will definitely come again in the future

Went before rugby - great food - son and myself had a couple of burgers really helpful staff - top marks- highly recommended

Lovely large pub, lots of different areas so those wanting to watch the game don’t dominate the atmosphere in the pub. Great outdoor eating area right next to the river, and a super little play area for children. Also good selection of children’s books to read and look at while waiting for food, great idea, why don’t more places do this?! Food was decent, good selection of ales on tap. Very family friendly.

Last night we had the curry deal which we both enjoyed. I had the veggie curry which came without naan. We asked the server and she said it was because it was the vegan curry, but said she could get me one, which she did. Great customer service. My only gripe is how dirty the pub has become, thick dust on the shelves, cobwebs on the lights, the paintwork, toilet paper all over the floor in the ladies. Such a shame as the staff and food on this visit were fab. Please could the management have a good look around and retrain their cleaners. We will go back, but if it is still as dirty we may not bother again. Sorry, but the cleaning is letting down the whole package.

Lovely staff, food spot on! Even a little play outside for the kiddies. Dog friendly as well, which is a bonus

Ordered 2 meals but only received 1!, when I asked where the rest of my order was, I was told I only paid for one which wasn't true but had no proof! Obviously I'll never go again but would advise anyone else to get a...

We got a voucher for this pub chain, as we have been to the swan and cygnet several times we thought we would try here, we got there for 7pm 19th july got a drink and sat down, the pub was very quiet not many...

Lovely staff but was very disappointed with my pizza. For over £11 I was expecting a large pizza but this is what I got 😯 a small pizza and side salad.

Food was shockingly bad and very small portions. We had hunters chicken, the bacon on top was mega thin and pure fat, hardly any chips at all. An absolute disgrace. If I would have known it was a Marsdens run pub before we went I...

The manager Cameron really let's the pub and the Marston brand down. Argumentative, defensive, passive aggressive, rude and lacked the fundamentals of hospitality. A poor example to the wider staff teams some of which mimicked the managers rudeness. Shelley on the other hand who attempted...

Absolute disgrace . My mate ordered 2 meals . Beef roast for me . And half a chicken for him . But when he came back he said that was bloody expensive. £40 So isaid it should have been a lot less . Puzzled we...

The food was great and i really really really enjoyed a lot. Amy was quite literally the best manager we could of asked for! Fantasic atmosphere and chilled vibes. Can i also mention that the drinks were really really really enjoyed a lot. Thanks a...

10/10!! Lovely friendly service, great atmosphere, food was lovely would recommend this to any one who wants a meal out. Amy especially was fabulous, very friendly and accommodating, you've got a gem with her!

10/10! My partner and I visited on 22/05 and was greeted by with lovely welcome and happy smiles from all the staff. We sat outside since the weather was lovely and the views are perfect, talk about meal with a view! It was busy but...

Great sports bar and Shannon at the bar lovely helpful and chatty . Made me and my dog welcome. .............................

Shelley is absolutely amazing, brilliant with little ones and a pleasure to be around! I was face painting today for the coronation and every member of staff have made sure I was ok all day, food was gorgeous and a brill pub highly reccomend x

I have only ever visited this pub during the day for lunch and have really enjoyed it. Service and food have been good. I visited with friends on Saturday and was disappointed by the whole experience. Staff weren't that bothered which is far enough, food...

Visited this lovely pub for something to eat before heading to watch the rugby at Belle Vue. Chose it as it is the nearest to the ground. When we arrived it was very busy but the staff quickly found us a table. The menu had...

Absolutely sucked we waited 1.40 minutes for our meal., & alls we were offered was extra gravy. Yorkshire pudding were solid within seconds. Due to being warmed up in the microwave. 3 small roast potatoes. Bullets for carrots. As for the meat . Just a...

Amy shows genuine care over her customers and her job. Amazing service amd will definitelybe back. Thank you

Simone and Amy were so welcoming, food was gorgeous. So well managed and genuine care taken over customers

It was a fantastic night, really well organised and an absolute laugh. Caitlin and Cameron were friendly and helpful, which really helped make it a great night. I will definitely be returning for future events here and drinks with friends.

I attended the psychic evening with Dean Fox. This was my first visit to The Bridge Inn and I will most certainly be returning. Caitlain was fantastic on the bar. I look forward to returning with family and friends to attend events and try the...

Came here twice when it was the Ruddy Duck and it was crap. We called in on our way home from town on Saturday and though some things had improved, some hadn't. First of all the whole place has benefitted from a refit and it...

You advertise to have a bar and lounge. I would have expected there to be a partition. On on 17/2/23 there was a Wakefield Trinity match on that was due to kick off at 19.30. You advertised a band in the bar, when they started...

Fish didn't exist, just batter, and quite cold. But company and reminiscing of times at makadi made up for it. Staff need to be better involved if you criticise a meal, but Shelley offered us a critique card

Absolutely love this place now it’s been turned around. The decor is really nice and gives it a classy feel. The food isn’t your typical fast food, it’s hearty pub grub cooked fresh! Staff are attentive and polite. The managers have done a great job...

Visited on a Saturday, pub extremely busy. Long wait for kids food which when arrived was dry and an extremely small portion for the price - plain bun, dry looking burned burger patty, 3 mini potato waffles and the world smallest portion of baked beans...

Lovely atmosphere, lovely food and the lovely barmaid Tara who served me was a joy with her bubbly smily personality

I came here for a birthday and 3 meals we ordered they didn’t have and it took over an 1 hour to come but they gave us some free drinks and money back for the meals they didn’t have so overall it was a alright...

This pub has had an amazing turn around!! I never really went when it was open as the Ruddy Duck however I am now considered a regular at the Bridge Inn. I have come in with my friends, family and even the dog! It’s a...

Went yesterday to celebrate my Grandma's 90th birthday. Age group from 90 - toddlers. We could not have been made welcome and the food was brilliant from kids sausage and beans to aged steaks and 8oz gammons the food and service was truly excellent. Cameron,...

We came to The Bridge for a family meal to celebrate a 90th birthday, after it was recommended by a friend. Lovely atmosphere, family friendly; Cameron and the team made sure we had everything we needed and were very welcoming. The food was hot and...

This is now one of my favourite pubs in Wakefield. It's a lovely place and even though the building is relatively brand new, it has a cosy local pub feel inside. My Fiancée and I now visit often, we love the food and the drinks...

I came in a over the weekend and had a lovely meal. Shannon was so friendly and helpful! Would definitely return

Used to be great but since revamp best avoided. The other reviews cover the exceptionally long waits & unavailable items. All I can add is that customer service & professionalism is non existent, will not be returning, give it a miss!

It took 3 hours for our meals very slow service not busy lots of empty tables wanted steak and it had only been serving food for one hour not a great start pudding hot on outside cold in the middle would not recommend

We waited around 50 minutes for our food unfortunately when mine came it was cold i did send it back then had another 10 minutes wait. overall the food was poor and not much of it for the price. will not be returning sorry.

I don't know where to start, it was a let down from the beginning. But let's start with the McDonald's delivery for the Chef, it sort of raises questions when the person who microwaves the food up doesn't eat what's on offer at their work....

Went for something to eat after work food was so bad staff don't know what ta table to bring your food too bar ignorance was ignored serve rubbish won't eat there again

Upon being greeted by the most miserable people on the planet, we had our menus thrown on the table. We tried to order food several times, but none of the staff were interested. However, the manager suddenly became interested when we got up and left, running after us for the drinks bill. We informed her we'd left the money on the table (as the staff didn't seem interested in payment) . Not only will we not be going back, I'm also going to inform everyone who asks that the place is rubbish. Avoid. Go to McDonald's instead. At least you can actually get served there and the 15 year olds who work there are polite.

Where do we start? The not so friendly welcome? I got asked to stand in passage to fill in details rather than one step further. Hygiene of the place? Toilets dirty and water leaking in the floor. Staff majority not wearing masks correctly. Asked for a menu at 7.30 - told no they had stopped serving food? No notice of this and then we was asked to leave at 9.30 as closing. Poor service especially the manager

We attended as a special treat today and really regret it. The table ordering app was not working so a handful of staff were running from table to table. Food was ordered and we specifically asked that everything come at the same time. Over an hour later, the starters came - thankfully as I am diabetic and was beginning to feel faint. It was then another half hour before we were asked if we wanted our mains! Nearly two hours to wait for a meal is simply not good service, and despite complaining all we were told was that they were busy - no compensation offered. Drinks were even worse. Our son ordered a lager and when he complained 40 minutes later he was told it would be another 2 minutes. 10 minutes and another complaint later he was told that they had lost his order and would bring his drink for free. The main courses then arrived. The chips were nice but everything else was poor. A warm ciabatta and steak with melted cheese was actually a cold ciabatta with cool steak and a bit of grated Cheddar. Not sure what was masquerading as chilli on the burger but it wasn’t very nice and the burgers were again luke warm. All around us people were complaining at delays and missed orders. Thank goodness it was sunny! We will certainly not be going again, and would recommend that you save your money and go somewhere else.

I feel sorry for customers being treated like they did something wrong everytime they move, from walking into and choose the wrong table and been told she had to move someone else from sitting On this one, to the very last moment when you paid for poor soaky oily food and wanna leave just to be told where you thing you are going. The lady who is on in charge position, is terrible for both, customers and waitress same Way. Cannot recomend at all.?

Well I'll start with staff are very good , but I really can't recommend the food , ok it was just a pizza , but an £11 pizza . Quite frankly a total rip off , I've had better and substantially bigger for less than half the price . There's no excuse for the size and quality of what is offered for the price charged. I will not eat there again.

This was verry poor we odered for which included a pizza which was £11.00 it arrived it was no bigger than a Chicago town small microwave pizza it was appalling

So went here 18th may 2021 and this is one of our locals. Before lockdown we stopped going here because the food was horrible and the staff well they were terrible too. Roll on nearlyb2 years since we have been here and jesus even though new management has taken over this pub is a joke. We went in for a few drinks and maybe a meal to celebrate our daughters belated 18th birthday celebration. When we got there we were curtly told to sign in on track and trace and then was seated quite quickly. We waited about 10 mins for someone to come and take our first drinks order (there was about 8 people in the bar at that point inc outside) qe got the drinks after the staff member asking 3 times what the order was she then asked us if we wanted food like it was a requirement so we ordered some starters. Waited a little bit for them but not too bad a wait . Then after our starters been consumed and our glasses empty we had to try and attract the attention of a waitress which we finally did, she took our second order and disappeared. 15 mins later we had to flag down the manager and he ignored my husband the first time so my husband had to raise his voice a bit and the rude manager dismissed him and said he would be there when he had finished what he was doing !!!!! He came back and we told him we had been waiting 20 mins for our drinks and a pudding mybfaughter had ordered only to find out that the lady that had taken the order NEVER submitted it. He tool it again and got polly I think she was called behind the bar to sort it out. 15 mins after that my daughters pudding came out thanks to polly!!!!! She apologised for the delay and said she would take the puddingnoff the bill. I went up to her and asked her if she was the manager and she said no sorry but she really should have been because she was the only one that gave a crap when all the people kept coming in complaining of late drinks and food (there was there was lot) she thanked me and told me she really appreciated it as she was soo stressed out ( you could tell poor thing) so then the owner came down we asked for the bill and she asked if all was OK and told her straight no it wasn't and she knocked 20% off our bill doesn't matter though cos we will never go back we thought new management meant maybe better everything but same as it always was a huge disappointment. Polly need a raise and a promotion because she was amazing . DONT WASTE YOUR TIME THEY HAD 3 STAFF ON AND IT WAS NOT WVEN PEAK HOURS.

We called in for a few drinks and ended up staying for some food, overall we had a really good experience, standards of hygiene, quality of food was g8. We definitely recommend this place 👌

Great food, great staff, great atmosphere! Food cooked perfectly to our liking and drinks were much more refreshing than at home! Will be back very soon.

40 mins to get a drink30 mins to take a food orderNot even had our food and they demanded us to pay our bill because they're not allowed tabsManager rudeLad who gave us our food didn't look interested I know it's covid times but at least expect better

Waited 25 minutes for a drink, staff wasn’t rushed off their feet so no excuse just bad management. Will not recommend. I will definitely not be going again.

Booked a table as expecting to be busy it wasn’t, there were a few tables taken we were told to sit anywhere with reserved sign which we did we were sat there quite a while until we asked the lady if we could order taking in we had no menus she asked us if we were ready to order I asked for menus she then took drink orders and I must say the drinks took as long to arrive also asked us to pay for them which I understand there was then a wait for our meals we had then finished our drinks but we kept getting missed when she was taking orders we had actually finished before she ordered our drinks food was ok service was poor really wonder how they will cope if it gets busy .....

Similar experience to other reviews lately. First time visiting since restrictions lifted at what technically is our local as we only live over the water. Instructions on arriving unclear, sign on door saying please wait to be seated but another saying just take a seat.... conflicting Information for the customer! Another patron had to tell us what to do as no staff greeting!Placed order on the app but took a good 20 minutes to arrive. Wasn’t particular busy and all other tables had full drinks.One waitress stood chatting to a table she clearly knew for at least 10 minutes before going off and getting their drinks order which arrived at the same time as ours despite us being in the pub before them. The place could be great being by the canal but the service and choice of drinks just lets the place down.Going to the pub should be an enjoyable experience but this just wasn’t.

Good food friendly staff great beer garden sat at the side of the canal just a bit of peace in town centre

Firstly, I want to say that all of the staff were very friendly and that I appreciate that it was the first day back...but the service was beyond awful at a time when it wasn't particularly busy. Did our first order on the app/website and waited roughly 20 minutes before having to call someone over to sort the order out. And on our second order we waited over 30 minutes before giving up and leaving. A real shame as we had booked a table weeks in advance and were really looking forward to the evening and going to our local. But going forward we will never go again and won't recommend it to anyone else. There are many, many better options in Wakefield.

Poor service from beginning to end. On arrival greeted by waitress told to do track and trace, then was told find a table then order at the bar! And was given the menu. On the table there were signs for ordering at the table which we wanted to do but this didn’t work. Ordered the ranch chicken, when it came the sauce was Luke warm and there was no cheese on it, coleslaw looked like it had been sat under a hot plate. I sent this back but when it came back it was the same. Members of staff sat down near the bar chatting. Then one shouted we are closing at 9.45. No one wondered the pub was very empty poor service and no atmosphere at all.

Sorry food not great. And long wait. So for us as a family. Poor. Been twice same service don’t like putting pubs down but for me not great

Stopped off on our boat for food and drink. They were so well organised and professional especially with covid. Food was excellent service fast friendly and efficient. I will definitely be calling next time we pass and would 100 percent recommend this place. Thanks for looking after us.

Called here in the off chance of food using the current eat out scheme, plenty of covid measures in place coupled with plenty of space, clearly it appears there is a limited menu in place as have other food outlets,but it was limited and very much of the same in different forms, with different names with bits added or removed. We ordered to different meals ,one being ok but not great, the second to be honest was very poor, comprising of burnt and over done chips, coupled with two completely cremated pieces of meat listed as burgers, added was tiny bits of pork which either one or the other must have had a pack of salt in or on them, had to leave it in the end and after over two hours later I can still taste the salt. Obviously like thousands of other people we are taking advantage of the 50% scheme but today’s visit was very poor for us, this was our first and last visit here at 50% cost was not value for money let alone full price !!

Lovely fresh food but the service let's this place down immensely. Not informed on our arrival about the measures that we are required you take, other customers not sticking to queuing rules at the bar, 45 minute wait between starter and main course, run out of vinegar and another l9ng wait between main and dessert.

Poor to say the least! COVID-19 restrictions that staff arnt even following! Got some random kid coming to our table climbing on chairs and taking away ours glasses! Children running about all over place Staff not following the one way system one member of staff who brought our food might has well of chucked it at us and didn’t say a word just put food down and walked away! Yes maybe they were busy but customer service is key! Also ordered three of the same starter all came different one of us been given cutlery with food stuck to it make me think of it’s really been cleaned properly. On the plus side some staff were very welcoming and made the dining experience a little more enjoyable

Went for the the 1st new government incentive 50% off. Well I suppose you get what you pay for. Limited menu choice of around 12 choices and to add to that the manager took the pizza off the menu as I made my way for the paper disposable menu, stating they couldn't keep up with the demand!then the steak in ale pie was not available either . On the covid front it was quiet ( no idea how they would have coped if it had been busy)and well spaced out with 1 way system so felt safe. Waited half hour for meal that was very average. One of desserts was off the menu too. Won't be back again any time soon. Shame as its close by to us. I think more staff are required and if you have a limited menu at least make sure you have enough to satisfy a averagely busy evening. I am putting it down to them just testing the waters on how this offer is going to pan out going forward.

1st time visit for breakfast.. the pub is set out well .. clearly mark one way system .. hand sanitizer on entry government guidelines been followed really well .. staff were lovely very welcoming and extremely helpful .. food was good ..after I finished eating I sat next to the canal with my cuppa watching the swans in the sun ..enjoyable visit definitely recommend x

Popped in for lunch on a sunny day first time back since lockdown. Was instantly greeted by Kasie and Charlotte nice to see friendly faces and felt welcome and comfortable.Sat outside for lunch and had quick service. pub exceptionally nice and clean including outside areas. Will visit again. covid regulations spot on

Went for lunch today. First visit as a regular here since lockdown and wow how things have changed. We were not welcomed back, but just told to sanitise hands (which was welcomed) but there certainly wasn't a hello. The refil soft drinks were no more. The lunch time cheap menu was replaced with full priced same old same old grub. There are no deals what so ever. This pub is certainly cashing in now they are back open. Well they won't be cashing in from this regular customer as I am taking my business to a better class pub, where you are made to feel welcome and where the food is same price but much better quality. Sad really as i used to like coming here.

I came to the Ruddy Duck in Wakefield today as part of a business trip out. From the moment I walked in I was “greeted” by John (the assistant manager) who made sure that me and my colleague felt uncomfortable from the get go. This man wouldn’t know customer service had it been cemented and thrown at his face. The argumentative; degrading way he spoke to our party made everyone feel unwelcome. He had no time for anyone and constantly spoke down to us when we were ordering food/drinks. I refrained from ordering drinks for myself because I didn’t want any more encounters with him than I had to. I run a customer service desk and if ANY of my staff spoke to customers the way he spoke to us they’d be fired on the spot. There’s no way I will be returning to this pub through fear of having to see this man again. He is an absolute disgrace to the hospitality industry and will no doubt continue to drive custom away with his arrogance and belittling attitude. Holly was great.

A group of 8 of us visited on Sunday evening for tea. I was the third person to arrive and after saying hello to my two colleagues I went to the bar to get a drink. I was ignored by two members of staff and eventually served after around 5 minutes, bearing in mind there was very few people in the pub, even less at the bar! We all ordered food eventually after being told several things were unavailable including the Sunday dinners! One colleague order a burger with fried onions only to be informed there was no fried onions left. This begs the question how are the onions prepared? A single fresh onion would have been more than adequate, do they buy in fried onions?! Three of our group ordered burgers and quite frankly there would have been less chance of them breaking their teeth had they been and chewed on the wooden structure in the smoking area! Personally my food was ok I ordered calzone which has definitely been cooked fresh. The man behind the bar (who is called John we were told, the assistant manager) was very rude on several occasions to a few members of our group. When we first arrived and asked for a table for 8 he grumbled and groaned and said he would see if he could fit us in. Now if it wasn’t for the effort of taking off my tights, I could have counted on my fingers and toes how many people were actually in the pub at the time! He was reluctant to even make eye contact whilst we ordered food at the bar, surely that along with a simple hello is the basic standard of customer services - now I know I am not the prettiest of girls, but I’m not that bad that you cannot lift your chin from your chest and smile! We work in retail and fully understand the impact and importance of customer service and in this situation the impact is that we will not be returning. One member of our group was so upset by his attitude that he wouldn’t even go back to the bar to order his own drinks! The only upside to our visit was Holly the young girl that served at our table was lovely, very friendly and couldn’t do enough.

The man on the bar was very curt, verging on rude because he was busy. The two waiters on the other hand were polite and pleasant. Food was nice, but had to wait ages for our hot drinks as the man on the bar ‘forgot’ them.