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3.6

Based on 685 opinions finded in 3 websites

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Nº 735 in 1066 in Wakefield

Nº 115 of 141 British in Wakefield

CUSTOMERS TALK ABOUT DISHES WITH..coffee

comment_iconOpinions

Excellent place, always seems to be a place to sit, also has a drive through option. Car park can get busy, but it's ok most of the time. Has electric car charging station. Food is usual Costa range, quick, easy and good variety of choice. Staff are friendly and efficient. Would be 5 star for atmosphere, but like most Costa I visit, cleaning isn't the best, lots of surface and corners that don't seem very clean, nothing serious though to put me off going, in fact often expected with a large foot traffic place. Plenty of plugs and USB Access for charging phones and laptop etc. All in all a good relaxing place to visit, with easy wheelchair access and toilets. Thank you, enjoy

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Mark . 2024-11-12

MORE AT Google

Says my order was delivered and it’s not turned up ? I would like a refund

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Amber . 2024-11-08

MORE AT Just Eat

This is always very busy, but worth the wait. The coffee and pastries are delicious.

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Karen Wilson . 2024-11-05

MORE AT Google

Ordered flatbread which was delivered in a packet and not warmed. No sealed lids on drinks which spilt. Worst costa I have dealt with.

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Mark . 2024-11-03

MORE AT Just Eat

On time friendly delivery and food was warm and drinks hot

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emma . 2024-10-24

MORE AT Just Eat

Just had drinks staff very friendly

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Lee Smith . 2024-10-22

MORE AT Google

Every time I go into the shop I get a friendly welcome and good service. The only downside is the music can be a touch too loud. Apart from that its ok

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Robert Flatters . 2024-10-19

MORE AT Google

just as nice .a lot more people in today.

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Neil Harris . 2024-10-18

MORE AT Google

Very relaxing afternoon coffee.

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LORAINE TINDALL . 2024-10-18

MORE AT Google

My favourite hot chocolate dtive through always a fast friendly atmosphere x always a Costa girl 👧 😋

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BrownEyedBlues girl . 2024-10-17

MORE AT Google

A nice clean coffee shop with friendly staff.

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Daniel Woodhead . 2024-10-15

MORE AT Google

Waited so long for a coffee and a cold egg and mushroom sandwich delivery time extended by over 45 minutes you should not take orders you cannot fulfill

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Mark . 2024-10-13

MORE AT Just Eat

Food arrived flat cold and the drink arrived with no straw, the cream and mixed with the coffee which shows it has been left too long

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Kacey . 2024-10-05

MORE AT Just Eat

Nice cheery place, but staff slow cleaning and clearing tabled

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Ian Maguigan . 2024-10-02

MORE AT Google

One drink completely spilt in the bag. For the amount you pay drinks should arrive without spillage fully.

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Jodie . 2024-09-29

MORE AT Just Eat

Stopped by to use instavolt to charge my car and grabbed a coffee. Was nice but just very busy which isn’t their fault. Very nice overall

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Ryan Blackburn . 2024-09-23

MORE AT Google

Delivery never came. Order then stated delivered 2 hours later within the delivery window given, when it wasn’t delivered at all. It was still showing at restaurant 2 hours after closing time!

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Megan . 2024-09-21

MORE AT Just Eat

Had drinks delivered with no straws

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Maddison . 2024-09-21

MORE AT Just Eat

Love the toast and different flavour coffee

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Lynn Fennell . 2024-09-15

MORE AT Google

Well layed out store. Staff were friendly and polite. Displays were well stocked and ample carparking spaces available. Overall what I expected, but a good experience.

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Paul White . 2024-08-15

MORE AT Google

I will give it 5 stars but in all honesty we just called in for a coffee. The cafe and toilets were nice and clean and the service we received was very good. Prices for coffee were reasonable. We would definitely call in again if we are out that way.

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Philip Bell . 2024-08-01

MORE AT Google

Really chilled visit to Costa again tonight. Staff are so helpful and friendly at this store.

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Lee Smart . 2024-07-02

MORE AT Google

It was busy today. But well worth the wait. The other half had a latte, and I had a cappuccino. We also had a toastie apiece. Good service as usual.

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david ferry . 2024-06-24

MORE AT Google

Drive through...medium latte only half full.Left and on my journey so not worth turning around. Paid for medium and really only got small .DISAPPOINTED

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Tracy Belford . 2024-06-18

MORE AT Google

Putting a regular drink in a large cup isn't something I'd expect from Costa. It hadn't spilt it was just half full

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Andy . 2024-06-16

MORE AT Just Eat

Lovely little place, staff friendly

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purple clover . 2024-06-13

MORE AT Google

Toilets were not very clean. Just had a hot chocolate and left

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Sandra Simm . 2024-06-07

MORE AT Google

Used drive through, and as usual I cannot fault the service I received. Staff are lovely and drink made to my liking.

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Anita Chadwick . 2024-05-29

MORE AT Google

Furniture, seats, absolutely filthy,

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Jadelouise . 2024-05-26

MORE AT Google

Coffee and deserts were great, slow service and lacks atmosphere.

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kerry middleton . 2024-05-20

MORE AT Google

Second time we have revieved a wrong drink. Ordered a Cappucino and an iced frappe. Recieved 2 cold drinks instead. C'mon!!

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Abby . 2024-05-19

MORE AT Just Eat

We went to Costa today to try the ice whipped latte white chocolate drinks. We were served by Laura who went above and beyond to amend the method to make my wife a decaf version of the drink. She was very happy and Laura was very police and cheerful. Thank you very much.

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George Richardson . 2024-05-16

MORE AT Google

Service is always really slow. A lot can be done to avoid long queues. One of the managers (male) can also be quite rude. Other than that the other staff members are really nice and helpful.

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Danielle Wilson . 2024-05-11

MORE AT Google

Very expensive food for what it is.

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Kelvin Hilton . 2024-05-05

MORE AT Google

Food was cold and coffee was like warm. Not good enough

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Victoria . 2024-04-28

MORE AT Just Eat

Usually good however occasionally there are hairs in the drinks which can really put me off them

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Charlie Mortimer . 2024-04-23

MORE AT Google

Why do you have items available when ordering and then these are unavailable at the time of delivery? It happens quite often to be honest, but I do appreciate the replacement with something similar. This time you have just left a message on the delivery bag asking ME to contact Just Eat for a refund. You should be going through this process not myself.

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Deborah . 2024-04-12

MORE AT Just Eat

Love it here, my 2nd favourite after Starbucks. Personal choice

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Andrew Moore . 2024-04-11

MORE AT Google

A really lovely visit for some much-needed caffeine. Nobody batted an eye as I fed the baby. Excellent service and nice atmosphere.

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Helen Grierson . 2024-04-03

MORE AT Google

I visted costa over the weekend for a business meeting never in all the years iv been coming here iv never experienced such dreadful experience unfortunately will not be coming back here staff were rude and didn't care about customer service was stood at side of the coffee machine and 1 women (tanned) talking badly about mangerment calling him a liar and been Insubordination and staff rolling eyes due to this we asked for our drinks to be put in takeaways and we took our drinks and money elsewhere Due to owning my own business I understand how staff talk badly about mangerment but I don't find it professional talking badly about mangerment to customers I do feel like this needs to be addressed and she needs to be made aware of her actions as this not appropriate or acceptable behaviour and it can also ruin a business and there reputation.

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Mark Fisher . 2024-03-18

MORE AT TripAdvisor

Fast convenient and polite driver

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Yvonne . 2024-03-14

MORE AT Just Eat

Missing food like always. Poor service. I always end up having to get a refund due to staff been unable to process an order correctly.

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Naimh . 2024-02-24

MORE AT Just Eat

Food cold and items missing. This keeps happening every time I order. I now have two children up set because they are missing they are missing items.

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Josh Cappy . 2024-02-24

MORE AT Google

Loud and disrespectful can't believe the attitude of some staff 2 grown women talking badly about another staff member stating she can't be trusted the nasty comments they were saying was disgusting not only that one of the women smelt of cigs and the other nasty women just ignored you when spoken to I will be making a formal complaint about the service I received today as its not acceptable or the behaviour

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Shaun T . 2024-02-19

MORE AT TripAdvisor

Never in my life have I ever encountered such horrible service from 2 women so rude and disrespectful the way they walked around and talked about staff infront of customers is awful and degrading and came across as bullies I will be making a full complaint to costa about this outburst not only was it bad service but 1 of the women was signing sexual songs and chewing gum and stunk of fags when been served at the till normaly there a lovely bunch but today was horrendous hopefully next time will be a better service

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Susan H . 2024-02-18

MORE AT TripAdvisor

Staff need to learn professional boundaries with male customers especially when they are with their partners! Trying to flirt with customers is not appropriate or appreciated

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OliviaB98-x . 2024-02-17

MORE AT TripAdvisor

Great service. Especially the young lady that over hears your order and gets it ready before you get to the desk. Fantastic.

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John H . 2024-02-13

MORE AT Google

they are all completely lovely and never fail to make me smile, the understanding of my regular (long) order is amazing and they always make sure it is perfect!!

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Olivia j . 2024-02-12

MORE AT TripAdvisor

Ordered a caramel frappe, a toastie and a brownie. The toastie is pretty good and warm enough, but the frappe is poor, especially for £5. Could get a cheaper, better one from mcdonalds. Booked in advance to get here for 12pm, didn't arrive until nearly quarter past, but I think that's more on the driver than costa themselves to be fair, considering I'm pretty sure he didn't even get to costa for my order until after 12.

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Stephanie . 2024-01-25

MORE AT Just Eat

Always emjoy coming here, friendly and professional service

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Ian Clarke . 2024-01-21

MORE AT Google

Never turned up but said its delivered

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Chloe . 2024-01-18

MORE AT Just Eat

croissant was missing from order but I was charged for it

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Deborah . 2024-01-15

MORE AT Just Eat

This has not been delivered but says that it has

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Courtney . 2024-01-14

MORE AT Just Eat

A great place to relax with great food, drink and atmosphere

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Stephen Hirst . 2024-01-04

MORE AT Google

Tables need cleaning quicker. Pots mounted up on some tables.

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Amanda Batty . 2023-12-29

MORE AT Google

The server could have done with being more customer friendly , and the way she took our order not the best Costa l have been to

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Susan Green-Steele . 2023-12-23

MORE AT Google

Staff friendly food & drunk always tasty 😋

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Natalie Appleby . 2023-12-16

MORE AT Google

Everything was great, thank you

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Yuliia . 2023-12-15

MORE AT Just Eat

The sun was blinding the poor girls working there .. felt so sorry for them

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Lee Amos . 2023-12-02

MORE AT Google

Love ordering with costa always delivers on time &food & drinks are so lovely & fresh

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Cindy . 2023-12-02

MORE AT Just Eat

Food came clap cold, not great considering the cost

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Liam . 2023-11-30

MORE AT Just Eat

Seems a large oversight for half of my order to be missing.

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Gavin . 2023-11-30

MORE AT Just Eat

Nice clean good service can't praise them enough

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Neil Archer . 2023-11-27

MORE AT Google

Toastie was very dry cold muffin was put in same bag as hot food

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Shirley . 2023-11-27

MORE AT Just Eat

Had coffee, it was costa what can you say!

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scan man . 2023-11-22

MORE AT Google

This place can be quite hit/miss. Sometimes the service and atmosphere can be very pleasant and at other times it can be quite rushed and chaotic. On this occasion the Sticky Toffee Latte wasn't to the best presentation. There was plenty of staff around, but no one seemed to want to clear tables.

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Debbie . 2023-11-15

MORE AT Google

The servers are always really cheerful people. :)

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Georgina Butler . 2023-11-13

MORE AT Google

A great coffee and served very quickly even though it seemed relatively busy.

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Nicole Dixon . 2023-11-04

MORE AT Google

Fantastic, order was spot on. Thank you

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deborah . 2023-10-20

MORE AT Just Eat

For whatever reason this branch of Costa really struggle to get orders right. About half of my recent orders were missing at least one item. Clearly no quality checks are being performed. Not a good branch or representative of Costa Coffee at all

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Sean . 2023-10-18

MORE AT Just Eat

I didn't have anything to eat this time!

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Andy Budby . 2023-10-08

MORE AT Google

Ordered 6 drinks to be delivered, 1 of them was wrong and 1 of them was missing.

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Liam . 2023-10-05

MORE AT Just Eat

Very warm inside. Not sure if that's a blessing or not. Had to go outside to cool down a couple of times.

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micheline dussart . 2023-10-03

MORE AT Google

was a really good coffee if a little bit expensive compared to others I have had

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Tezza . 2023-09-17

MORE AT Google

Extremely slow. People in the queue actually left and walked out. The girl serving forgot to put our tray out ready and it had to be picked up by another worker as an outstanding order.

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Susan Moorhouse . 2023-09-17

MORE AT Google

My order never turned up never will we order again from here but was okay to take money through

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Hayley . 2023-09-10

MORE AT Just Eat

I love a brew, and this place fits the bill. Good coffee on the whole and the staff are again on the whole good. Occasional issues with orders but they were busy. Even bought a 2 good to go bag(I'm tight) pop in and throw your wildest hot drink dreams a moist and tasty bone.

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Si H . 2023-09-10

MORE AT Google

Nothing Negative staff excellent friendly and efficient.

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Susan Earl . 2023-09-08

MORE AT Google

Nice pleasant staff, friendly service. Good coffee ☕ and toasted teacake 😋 Free WiFi and free parking 🅿️ The store was busy at 09:00, but plenty of tables free. The dining area was nice and clean 🫧 Good drive thru access The toilets 🚻 were clean and tidy Exactly what you'd expect at a Costa coffee pit stop 🤩🎉❤️

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Shane Smith . 2023-09-04

MORE AT Google

Pretty consistent for Costa - you know what you’re going to get and the quality is always the same. Busy though - be prepared for a wait at busy times.

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Marc Smith . 2023-08-30

MORE AT Google

blueberry muffin not blueberry filling in the middle. Iced latte disappointing

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Brittany . 2023-08-29

MORE AT Just Eat

It's a Costa, not much more to say really

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Elaine Jakeman . 2023-08-28

MORE AT Google

I was served by Becky who where’s glasses she is very kind and always serves me with a smile she has great customer service and she is a credit to Costa

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Rashid Hussain . 2023-08-26

MORE AT Google

Staff complaining about other customers in the drive-thru. Was very quiet but staff still couldn't remember what I'd ordered... drink thrown at me through window and blanked me when I spoke to them. More bothered about other customers complaining. Drink was okay apart from the full coffee beans in the bottom of the cup...

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Jake Bartle . 2023-08-06

MORE AT Google

We visited on a Wednesday am for a work meeting, the girl who served us was very warm and welcoming and the atmosphere was lovely. Very friendly, i would recommend.

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Abbi Odonnell . 2023-08-05

MORE AT Google

Thank you very much for making ice tea with less ice, it was perfect 😊

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deborah . 2023-08-04

MORE AT Just Eat

Swift service, great coffee. Calm & restful.

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Denise Stavenau . 2023-07-29

MORE AT Google

Overall good. I only knocked it down one star as every time I go in it takes the staff ages to make one coffee, so if you’re behind someone you can be waiting ages.

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Rob C . 2023-07-29

MORE AT TripAdvisor

Flat cold and took over half an hour to come

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Zoey . 2023-07-28

MORE AT Just Eat

Won't be using again. Arrived without any form of takeaway lid, coffee had spilled into the bag.

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Goblin . 2023-07-27

MORE AT Just Eat

Lovely coffee in Costa Glasshoughton castleford

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Dianne Jackson . 2023-07-27

MORE AT Google

The latte was cold and like a flat white

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Deborah . 2023-07-25

MORE AT Just Eat

Delivered to wrong address, stopped driver to tell him what he'd done, he could not have cared less!

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Zoe . 2023-07-21

MORE AT Just Eat

Great products just too slow getting your order

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jo-anne sutton . 2023-07-20

MORE AT Google

All empty tables were dirty and still had cups and plates on them, no staff clearing tables as they were all behind the counter serving, no fault of the staff, been a couple of times and had the same kind of experience, an seemed to be alot of small flies in the establishment

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Sam Fiddler . 2023-07-15

MORE AT Google

Chai latte was amazing, however cleanliness was really bad... no clear tables & food all over the floor. ☹ Around 2.30/3pm...

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Steffi Morgan . 2023-07-14

MORE AT Google

Delivery driver couldn’t speak any English so couldn’t ask him about my order and an item was missing from my order

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Harvey . 2023-07-09

MORE AT Just Eat

Second time now had to return flat white as it was served too cool. Two different outlets but both said maybe problems with thermometers. Will have to request extra hot from now on. Funny though as never had a problem previously with temperature.

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sunshineberts berts . 2023-07-05

MORE AT Google

Went to costa in my Sunday best for a coffee before a birthday treat the cafe tables were dirty the chairs we had to clean before we sat down the tables are worn it needs a good clean we were not impressed had to check our clothes to make sure they were still clean will think twice before making another visit

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Paul Meason . 2023-07-02

MORE AT Google

Order late and wrong no caramel in coffee

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Julie . 2023-06-30

MORE AT Just Eat

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