Based on 1.876 opinions finded in 2 websites
Based on 1.876 opinions finded in 2 websites
Nº 175 in 369 in Reigate and Banstead
Nº 9 of 26 Indian in Reigate and Banstead
Opinions
The food quality has declined massively in this place. The curry sauces are not as good as they used to be, the amount of meat in the currys is very small. Service was good, the place is still ok but the modern take on decoration is not as nice as the traditional feel it had before.
S B . 2024-11-04
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Worst lamb dhansak I’ve ever had,big slabs of meat which was like leather and flavourless .
Kevin . 2024-10-20
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Great food great service great atmosphere exceptionally clean first time at this restaurant and is definitely my go to Indian from now on very reasonable priced
David K . 2024-10-13
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Best Indian takeaway in the area. Everything we've had so far has been delicious and their lamb is super soft!
Penny . 2024-09-28
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Delicious food, delivered on time and still fresh and hot
Katheryn . 2024-09-23
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Fabulous food and service as always! Ruchita never disappoint! Thank you!
Chanel . 2024-09-22
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The food was excellent great value for money the delivery man was polite and respectful.
Carol . 2024-09-08
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Great curry. One criticism would be the onion bhaji could have more crunch/taste.
Peter . 2024-08-22
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10/10!!! amazing service!!! defo recommend!!!!
Ellie . 2024-08-01
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all cold food, ordered for my mum and she was so disappointed:/
billi . 2024-07-13
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I love this restaurant normally but going in the other day, my word was my Dhansak hot, much hotter than normal, and it was also quite bland, not really sure what’s going on with my favourite restaurant I hope it’s a one off!!
Charlie P . 2024-07-01
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Chicken was extremely dry in both meals…. My husbands was worse really hard for him to eat
Belinda . 2024-06-22
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The food was so sweet that I couldn't eat it and ended up throwing it away. I have yet to hear back from the restaurant.
Emma . 2024-06-08
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Quick delivery but food was disappointing in terms of taste, quality and portion sizes. No sauces with bhajis. Very basic and underwhelming.
Arjan . 2024-05-28
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Excellent food as always and friendly delivery driver.
John . 2024-04-27
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First visit here and recieved a very warm welcome. The restaurant has a lovely feel with a calm but good atmosphere. Uncomplicated menu, attentive service and absolutely delicious food served piping hot. Apparently the chef has been with them for a number of years and this showed in the quality of the dishes. Couldn't fault it. Will definitely be returning.!
Shane C . 2024-03-04
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Fantastic food served in a brilliant atmosphere. I have been going to Ruchita since approx. 1985. In that time I have seen it have growing pains but throughout that time it has served up consistently good food with a very unique style of service. It’s been a while since I have been there but yesterday’s visit was top notch. Excellent experience. Would thoroughly recommend anyone to enjoy their hospitality! Long may it last.
Stephen B . 2024-02-29
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Just fantastic food! Can’t get enough!!!
Neil . 2024-02-09
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no apology needed for it being early, marvellous quality of food as always, good portions & hot
Jan . 2024-01-28
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Food was exceptionally good. Delivery spot on too. My first order with this restaurant - won’t be my last. Highly recommend.
Neil . 2024-01-26
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Delicious food, reasonably priced, great service. Lovely atmosphere. First time I have been here but will definitely be back
Tim R . 2024-01-12
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Parathas used to be bigger disappointment with size. Rest of the meal very tasty
Cathy . 2024-01-08
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Superb as always . Thanks guys for an early delivery 10/10
Ben . 2024-01-05
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The young man who delivered was very polite and friendly. I had asked for a quiet knock on the door as my grandchildren were sleeping and he was extremely quiet and polite. Thank you
Karen . 2024-01-01
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New customer and will never order food from here again. ordered at 19.56 and didn't receive till 21:30. when turned up food was lukewarm and both dishes tasted the same but should have been different curry's. Wouldn't recommend to anyone unless you like lukewarm food or don't know much about curries.
Wendy . 2024-01-01
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Recent lack of flavour the past few months. Have ordered a couple of times recently and I’m sad to say that we won’t be ordering again after years of regular ordering.
Jodie . 2023-12-11
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Worse Indian take away I’ve ever had. Paneer was like water and way too sweet. Chicken was tough and poor quality. The naan was burnt. The Madras was over spiced. Will not be ordering again from here
Dean . 2023-12-11
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As usual, the food was excellent. Been going to the Ruchita for decades - superb food. First time getting delivery through Just Ear. Also excellent.
Andy . 2023-12-09
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The food was very bland. I will not be ordering from here again.
Veronika . 2023-12-07
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Probably the best curry in Surrey !
JASON . 2023-12-02
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Was good food, nothing spectacular, but arrived faster than expected.
Michel . 2023-12-01
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Disgusting The worst Indian food I have ever had. I can forgive it not being hot, but there was almost nothing good about this meal. One of the curries was wrong kind, which would have been OK if it tasted nice, but it was bland and flavourless and runny. The sag aloo potato was not well cooked, the sambar daal was flavourless gravy. The chicken pathia may have had a nice enough taste, but the chicken in both curries was like rubber. Most of the meal went in the bin. Just disgusting all around. Worst takeaway ever
Chris . 2023-11-30
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Food was hot, and arrived quickly, but was unfortunately really bland and quite watery
Beccy . 2023-11-20
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Almost everything was perfect although one of the naans was incorrect(cheese isnstead of keema)-luckily they are all equally delicious!
Aneta . 2023-11-15
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Great food as always. Shame the saag paneer has changed to pureed no with a sweet sauce. Just spinach and cheese please!
Peter . 2023-11-12
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Quality of food in not good. The korma is pathetic . Complete waste of my hard earned money
Suneesh . 2023-11-10
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food was over cooked ln particular the starters .
Mary . 2023-11-09
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Chilli cheese nan superb .. with a side portion of chillies amazing ! Thanks guys 🤩
Ben . 2023-10-28
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You get exactly what you pay for.
michael . 2023-10-06
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Very tasty vegetable curries and sides thanks
Cathy . 2023-10-05
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I have been in this curry house to eat in and it was good.Unfortunately the curry that was delivered was tasteless and it went straight on the bin. Also they didn’t bring my paratha… Totally gutted.
Daniel . 2023-09-29
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We used to be regulars at Ruchita but have not been for some time. No specific reason just been trying other eating establishments. The restaurant has been updated and given an excellent makeover which we liked but most important, the food we had was first class. We selected a range of dishes which were all piping hot (temperature wise) with generous portions. The service was excellent and on the night we were there, it was not too busy therefore not too noisy. Having rediscovered the Ruchita we shall certainly be revisiting.
Chris S . 2023-09-25
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Thanks guys food amazing and speedy delivery
Ben . 2023-09-03
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If you’ve not been since this restaurant changed management, do. The food is delicious, the quality is high, the menu simple and sensibly priced, the cocktails and wine options are great, and it’s a smart, venue with a warm and friendly atmosphere. Nothing to fault it. Their specials are always worth a look. We took our kids there recently to tempt them into trying new foods. It went remarkably well, mainly due to everything being so tasty! Can’t wait to go again - without them to enjoy the cocktails and with them to enjoy their growing confidence.
Louise R . 2023-08-30
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Superb as always !!! Piping hot on arrival with super huge portions .. thanks guys
Ben . 2023-08-18
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Food tasted ok but was very late and cold.
Darren . 2023-08-13
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Brilliant service but all the add ons are mounting up. £3 delivery, £0.50 service charge????? 10p bag????? This will make me think twice in the future……
Tim . 2023-07-23
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On time delivery - friendly and great food!
Melissa . 2023-07-21
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We highly recommend Rushita, never disappoints.
steve . 2023-07-21
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Delivery driver was so professional and friendly. Best delivery driver yet! Awesome customer service 👏 👌 👍 😀
NEIL . 2023-07-03
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Fast delivery and food is excellent 👍
Daniel . 2023-06-22
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1st order. Glad we read the reviews, food was hot, tasty and good portion size.
John . 2023-06-10
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At last a decent takeaway, but it was at a cost, we were lucky to have a % off voucher that brought the price down a bit. The food was all good what we ordered nice and tasty we couldn’t ask for better and would use them again if a voucher came our way. And would certainly recommend it to anyone looking for a good Indian takeaway 😃
Julie . 2023-05-27
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Good turned up late and food was cold when we got it
Louise . 2023-05-12
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Delivered ASAP as requested. My goto for a decent Indian takeaway with quick delivery
RUSSELL . 2023-04-22
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First time ordering from here .. portions a decent size , tasty and hot .. good work guys will be ordering again from you very soon 👍
Ben . 2023-04-16
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I always order from ruchita and normally the food is amazing but I was so disappointed with the order I placed this evening the food was watery and had no taste , I wanted chicken tikka masala but received chicken tikka curry
Chrissie . 2023-04-15
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Missing coca coal 1.5ltr I rang they said they’d send one out and they failed to do so Also the poppadoms were stale and were clearly from a supermarket
Ryan . 2023-04-06
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1 poppadom? 1 bleeping poppadom??
tom . 2023-03-16
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Stellar service as always. Top quality food despite it being a small order.
Justin . 2023-03-15
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Been going to/ ordering from Ruchita for the last 15 years but never again. You will regret eating meat and I don’t understand how they must use borderline rotten meat to have this effect on me last few times. Lamb dansak was so spicy I couldn’t even eat it and that’s my usual. Shame it’s gone downhill the last couple years and annoying restaurant doesn’t open until 6pm when the takeaway is open at 5pm.
Nomad40470820043 . 2023-03-11
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Lovely food, freshly cooked, fabulous warm and crispy poppadoms! Tasty and delicious- nice treat - thankyou
April . 2023-03-11
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We had a wonderful evening food was absolutely stunning! Served by Hannah who is so on the ball and attentative lovely meal. We will be back soon.
K5549CKgracef . 2023-03-10
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Delicious food, hot on arrival, clearly freshly made. Lots of delicious options. A joy to eat.
Trina . 2023-03-09
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Anisha was polite and patient. She had a massive smile on her face which really helped the atmosphere! A great member of staff.
424ayeshap . 2023-03-04
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I visited the restaurant with family & had Hannah as our server. She was extremely helpful & provided fantastic service. The food was also brilliant.
katiefK4067NE . 2023-03-02
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Peratha, no thin pathetic pieces of flour and water. Pilau rice, no plain rice with food colouring. Curry was OK, pupadoms were food. Been a customer for 30 years. Very disappointed
Owen O . 2023-02-11
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One item was wrong but order fixed and promptly redelivered. Great service
Alexander . 2023-02-09
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Got to be the best Curry in Surrey
JASON . 2023-02-07
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Portions are very generous and food was very tasty
Aneta . 2023-01-27
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Very disappointed with the food. Really lacked taste & the madras was swimming in oil
Laura . 2023-01-15
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Never been before tonight, will definitely come again. The food came out very quickly once ordered and it was delicious. I had samosas to start, they were not greasy at all and nicely spiced. Main course was Tandoori chicken brought out sizzling on the hot plate, spinach and mushrooms. I am so full up right now :) Some of my friends wanted to take their food home as they couldn't finish their portions, that wasn't a problem it was all boxed up. I will definitely be back I thought everything was fairly priced, service was good and food was delicious.
Lisa H . 2023-01-14
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Used Ruchita for years before just eat. Still the best 👌
David . 2023-01-14
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Came here for a catch up with friends while I'm visiting the area and was thoroughly impressed with the food and service. There were plenty of options and as I couldn't decide I ended up having one recommended to me by the waitress (always nice to have staff who know the menu well) and it was incredibly flavourful. Extra props for creative the cocktails - the one I had was outstanding (Bollywood star). Good portion sizes, no scrimping on ingredients which you find elsewhere. The whole dinner was so good that we came back again the next night, and it was the same: tasty food, great service, nice atmosphere. It's hard to find consistently good food and service so I can definitely recommend (so much so I've organised another dinner with friends there).
jossmcboss . 2023-01-12
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Not the Ruchita I remember. Think they've changed owners or something, that's what someone told me recently it must be true. Food very watery and bland, completely different recipe to what it used to be on all dishes, it used to be very consistent but this was so different. Sad really ,was looking forward to this. Oh well, I know for next time
Ollie . 2023-01-07
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Easy to order. Food quality was good. Still quite hot on delivery. Would have liked a bit more pilau rice. Ordered a main & 2 sides with pilau rice to share between two. Only just enough rice for one. Overall, very good and will order again
Andrew . 2023-01-05
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Really nice food, hot & fresh.
Enya . 2022-12-31
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The food was nice but there were 6 items missing.
Steve . 2022-12-28
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Really pleased with this restaurant. Very tasty.
Joana . 2022-12-23
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I ordered a delivery from Ruchita through Just Eat. The food order was completely wrong and the food turned up 20 mins after the latest it should have been delivered. I tried calling the restaurant 4 times but was left with a repeating message saying use their website or continue to hold. The delivery driver said he was new and said they probably don't answer the phone when busy. Complained to Just Eat who wouldn't investigate further without photographic evidence even though I repeatedly stated my complaint was over both late delivery and the order. Nothing on Just Eat says photo evidence is needed when making a complaint. Clearly someone else got my order. To be fair what we did receive was tasty but was not what we wanted. Given no choice we had to eat what we were given. Not happy with the restaurant on messing up my order and Just Eat refusing to look into the matter properly.
grahaml779 . 2022-12-19
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Wrong order was delivered. Food arrived late. Was ringing the restaurant for 20mins and no one answered. Ate what was delivered because we were hungry. Delivery driver said the restaurant doesn't answer the phone when they are busy. Apart from that outstanding. How do i get a refund?
Graham . 2022-12-17
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Food was absolutely delicious.
ADRIAN . 2022-12-17
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Totally uninspiring. We won’t be ordering again, sorry.
Emily . 2022-12-16
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Food was cold and chicken was really dry
Reece . 2022-12-09
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Everything was great. However the sauces and onions salad was missing
Janne . 2022-12-02
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Very disappointing chicken curry. The sauce was watery with no flavour and there was a very unpleasant cologne/ perfume taste which made me unable to eat my meal. I’ve used your restaurant for 20 years and this is the first time I’ve been disappointed. Although food arrived on time, it was Luke warm/cold.
Anne . 2022-12-01
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Very tasty food, top tier curry for the local area. Would recommend to a friend. Compliments to the chef x
Julie . 2022-11-28
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Delivery man went wrong address, probably in horley.. food was cold when it arrived.
Nina . 2022-11-12
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Very basic nothing special the naan bread was not cooked very well stodgy the lamb was very tough lack of flavour The salad delivered in a small plastic bag
Ali . 2022-11-09
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Great food and the delivery driver was very nice also had a miniature dachshund
Sharon . 2022-11-06
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Lovely food, we both enjoyed it and it turned up way earlier than just eat predicted.
Jim . 2022-11-05
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Korma was watery, the oil sits on all of the curry’s and the food was late due to cooking time. Not going here again
Josh . 2022-11-03
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As always food is always great 👍
Daniel . 2022-10-26
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Normally really good curry from here but today it was quite watery and lacking taste. The naan bread was over cooked and tough. Also didn’t deliver the mango chutney I ordered but I can’t seem to report this.
Jonathan . 2022-10-20
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Great service food was very nice
JOSEPH . 2022-10-19
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got in a state ordering but Ruchita were very helpful in sorting the problem. Delivery on time, polite delivery guy. Meal well packaged, food hot, plenty of it. Food was tasty & reasonable priced
Brenda . 2022-10-16
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Ruchita is our go-to for Indian takeaway because the dishes we order are tasty. Also the size of their naans has not shrunk like other deliveries we’ve had.
Claire . 2022-09-25
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Fantastic food but what a long wait!!!
Laura . 2022-09-24
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We visited with friends last evening and we all agreed that it was one of the best and tastiest Indian meals we had eaten for a long time. Over the years we have all been regulars at The Ruchita but since covid we have not visited for a while. We were all so impressed, served by a very pleasant and friendly young lady who engaged really well with us. The food was delicious and piping hot, extremely flavoursome and very nicely presented. It will not be long before we are back. Thank you.
HEATHER H . 2022-09-19
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First time eating from here.. Big portions and great flavours for a really good price!
Amy . 2022-09-18
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Tasty food- small portions and expensive. The dips were just average that came with the poppadoms. I had to ask for lime pickle twice the waiter didn't understand the spoken English language. The Dahl was very good. Tiny portion of 3 prawns as a starter some £11 I recall. My wife's main of king prawns was tiny just six prawns of standard size and lots of sauce. We complained and double the quantity reappeared. My lamb curry was tasty small rice served with it. 30% off on the Wednesday.