Roxy Ball Room Nottingham Thurland Street in Nottingham

Staff don't answer the phone. I have been charged by Togo system but no confirmation e-mail to confirm my booking.

Upon our arrival, we were asked to join a queue behind six other people to get drinks, which was understandable. However, after waiting patiently for 20 minutes, we were shocked to witness the manager allowing someone else to cut the line and speaking to them in a very friendly manner. When we inquired about this unequal treatment, the manager responded by threatening to kick us out. This treatment was not only unexpected but also left us feeling racially discriminated against. We believe that all customers should be treated fairly and respectfully, regardless of their background. This incident, combined with the manager's rude behavior, led to our entire group of 10 people deciding to leave the premises.

Jack was amazing. Friendly and happy in his work . Brilliant service.

Great place with lots to do. Service can be slow due to only having one bar and people ordering fancy cocktails that take a long time to make.

Cool place but stood at a fairly quiet bar for 15 minutes and got ignored by newcomers coming to the bar. Ended up leaving and going elsewhere

Super friendly bar staff, big fan!

Easily the best Roxy in the UK. Service was second to none - Kieran was friendly, welcoming and professional.

Always have a fantastic night at Roxy! Kieran is always an extremely attentive, professional and friendly member of staff, always makes you feel you are chatting with a friend rather than a staff member! Will keep returning!

We came here for a work night out and the atmosphere was incredible. Drinks were reasonably cheap and staff really friendly. The games are great for groups of friends

Staff are incredibly friendly and attentive. There is a wide selection of games to play - ideal for a group night out. Drinks are strong and very nice. Definitely a place I would recommend

Great evening and great staff! Very helpful and friendly

We visited this evening with my wife, who has a disability. They catered to her accessibility needs perfectly - there was a lift for wheelchair access, a dedicated disabled toilet and a ramp for going to the karaoke rooms. Not only that, but the staff also served us the drinks wherever we were sat. It was a fabulous experience, and we will definitely come again. A server named Jack in particular was absolutely fantastic; they helped us with the ramp, with the lift and they were absolutely brilliant catering to my wife's needs. In short, this place is excellent, a lot of fun and inclusive. An absolute gem in Nottingham's nightlife.

If you fancy standing outside Mojo and having a cigarette, this is the place to go.

Amazing food. Staff very helpfull and friendly. Love the music!!

Amazing food staff amazing especially Jake! Love the music and the time I spent there

Nice place to bring friends and have real fun, the service is excellent.

Good venue, lots to do. However the drinks prices are pretty overly priced in my opinion. Otherwise, a really good place to have a good time.

We had a good time playing pool and beer pong here. The drinks were good and the staff were friendly. However, the prices are very high. £8 for 1 hour of pool, when the place was totally empty! It's also very dark and cold in here like a warehouse and there wasn't much seating, so I wouldn't want to spend a lot of time. Next time I want to play pool I'll probably go somewhere cheaper and more welcoming.

I had such an amazing time at roxy's. Effie was so cool and nice and just made out night. Booze, sick music, pool and sexy bartenders, what more do you want?

Had a lovely time when out with staff from work. Effie was a great host. Will definitely be back.

Mirka was great - amazing service and really fun! Thank u!!!

Mirka is a legend!!!!! So nice, so helpful, had such a good time xx

Had a brilliant evening. Staff were incredibly friendly. Really enjoyed the activities. Cocktails were great. Mirka was also brilliant!

The best experience ever!! Mirak is the best, great venue, loved every second

Good alternative to the currently being refurbished Rileys if you're looking for a decent place to play pool

Fun even if you don't play the games! Great music, great atmosphere

Got a couple of pool tables which was good. Beer is expensive here though

Brilliant place to do karaoke with friends, or play beer pong! Great fun and nice atmosphere too! Good service! Highly recommended

Went as part of an organised group booking. The security on the door are not as friendly as they could be. The whole thing seemed quite confusing as we had booked for 3 different games as part of a party booking but it wasn’t made clear what to do and when to do it. Nor were we told how to play the games. The bar was far too busy and when we did get served the prices were very high. The pizzas and chips are not great I’m afraid. The games we enjoyed however I think there are far too many drunk people that the security seems to miss.

Really helpful and quick service! Clean all round even though it was packed

Fun and great atmosphere at halloween

Great bar Ciaran was awesome fun fun times

Went for pool. Not as big as the one in Corner House, but definitely very good for the activities and cocktails.

Great vibes, great cocktails, great bar overall.

What can I say!! After a nightmare night Rosie at Roxy ballroom absolutely came to our rescue!! Without hesitation Rosie worked really hard to fit a large party in to have the best night ever, no wasn’t an option she did everything in her power to make it amazing!! We need more Rosie in our lives! Will 100% be back

Booked for 18 people turned up to find out its card payment only no cash :: they didn't tell you that over the phone when booking

Amazing venue, great staff and awesome drinks! Had a great time, big thanks to Ciaran for serving us all night, top lad!

Keiran is a Donny g, and the mixed/back girl, tbf theyre all great, lovely bunch of ppl. Drinks are steep tho (like everywhere tbh)

Great place for a Saturday Night Out! Friendly fast staff, fun games and a great atmosphere overall. Will 100% be going again

James, make us feel very welcome. Excellent service, fast and efficient. Not bad prices for the centre of town either. Will definitely be coming back

Hi Roxy, I would just like to say a massive thank you to Katie and the team. Could not have had a better evening if we tried. Even though some of our party were difficult and the way she dealt with them was spot on!!! All the love and we'll see you again soon.

Great atmosphere, karaoke rooms are awesome, quick and efficient service😎

Me & my husband came for night out with a difference and were not disappointed. 10/10 all round friendly staff value for money &in all great night out well done Roxy .Jackie.

An overweight girl behind the bar was incredibly rude to me when I asked for a drink for absolutely no reason whatsoever. For the record I was completely sober.

Shandy was amazing such a lovely lovely girl will definitely return for her benefit.

My husband and I visited here as we thought it'd be a fun place to go as part of a day time trip to Nottingham. We decided to play "crazy pool" and although at first it was a novelty, there were only 9 holes and two tables were the same lay out. I ordered a wine which was off and rancid so had to be returned (although staff were happy to replace it). for the price, I wouldn't visit again, the game didn't last long and it was a little under whelming. I think it would be great in a group if you were smashed and the points I mentioned probably wouldn't cross your mind.

Absolutely great place to go drinking and playing games I would recommend shuffle board. never heard of this game before but it's really fun the staff were very friendly and the building it's self looks very unique. Would definitely recommend going. Its £15 per hour for any of the games if you have a group of you it's not really that expensive.

Fisrly pricey for drinks but had shuffleboard!

Fantastic fun, they could use mopping the floor around beer pong every half hour.. But was still fantastic

Great place with super friendly staff and a great atmosphere

Diya was amazing, very helpful and lovely service! Deffo deserves a promotion!

Brilliant vibe, fab staff, reasonable prices and just a great night, thank you

Looking for some different entertainment on a rare child free night, I found Roxy Ballroom Nottingham online from Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes I booked, and then due to a case of covid, had to delay and the LiveChat team responded quickly to move it for us. When we got there, we were given a beer pong table, cider and explained the rules. It was completely different to our usual night in Nottingham, and we loved it. The staff were friendly, atmosphere was fabulous and we can't wait to return with more people. Book it now, you won't regret it.

Looking for some different entertainment on a rare child free night, I found Roxy Ballroom Nottingham online from Roxy Leisure Ltd - Roxy Ball Room & Roxy Lanes I booked, and then due to a case of covid, had to delay and the LiveChat team responded quickly to move it for us. When we got there, we were given a beer pong table, cider and explained the rules. It was completely different to our usual night in Nottingham, and we loved it. The staff were friendly, atmosphere was fabulous and we can't wait to return with more people. Book it now, you won't regret it.

Fun activities and great drinks although a little pricey. Julia served us and was very friendly and helpful.

Nice atmosphere and friendly staff

Great atmosphere, loads of things to do under one roof, lovely bouncers. Only slight negative is lots of stairs to enter and leave

Terrible place, just found out what they pay their staff and what they charge. You have to spend a minimum of £5 yet drinks are less than that so they encourage reckless drinking. Manager was terrible, had no idea how to talk reasonably and berrated her staff in front of us. Do not give your money tonthis company.

Expensive and limited draught beers but had a laugh

Got our booking mixed up twice meaning we didn't get what we paid for. Even waited a while for it.

Good fun bit pricey but great drinks joys of being out with the staff lol. We had fun the photo booth got alot of attention.

Nice place to play pool or table tennis

All staff and door staff are very welcoming and smiling,great place to visit and really enjoy times there

Great night out .loads of games to play .ideal for party's and big groups. Well organised by staff would highly recommend.

Not enough seats for people who is waiting for their time slot for a game or just for a drink.

Great place to meet in groups/ with friends

Really fun, definitely try and plan and book your activities ahead of time if possible!

Went here on my stag and was so much fun they have beer pong table tennis and snooker. Well worth a visit on your lads night out

Good fun with plenty of games available. Might have to wait depending on how busy it is.

Fantastic place and great atmosphere 👌 👍

There are ZERO signs at this venue stating it is for over 18s only. We went in with our 6 year old to see what this new place is (we haven't been in to Nottingham for a while, you know....covid) we walked around to see it was a perfect place for older kids to engage with their parents. No ball pools in sight, which was a relief. Only to choose to play crazy pool and be told over 18 only. To say my son was gutted is putting it mildly. Not sure what your reason is to target the one demographic in our society with the least money (students) when there are plenty of parents that would happily part with their money to play with their older kids. I would like to point out that this venue was practically empty ON A BANK HOLIDAY MONDAY...... And so off we trotted to the crazy golf and arcades at the corner house to spend our money.....both of which were rammed!!!! So if senior execs are ever in a meeting room scratching their heads about how to make more money, please feel free to refer to this feedback. Maybe have a before 5pm family event......

Fantastic place, deffo recommend

Came here on stag do. Great concept but drinks are a little pricey. Stag got the high score on the basketball game 🏀

Great place. Fun, lively, friendly atmosphere. Bit pricey, but worth it.

Came in with my partner hoping to get some drinks and play pool. We paid for an hour of pool and ended up leaving within a couple minutes once we got to a table as I didn't feel great about the place, so we went to leave and they refused a refund even though we didn't play, we stayed for around 5 minutes. We found this quite annoying so we contacted them through the website and was told we wouldn't get one. Drinks seemed quite expensive and we basically paid £15 to walk in and walk back out again. Staff were very pushy and made me a bit uncomfortable. Wasn't a very nice experience.

Been here plenty of times. Great atmosphere. Reasonable drinks. Always a great stop on a night out

Very great place, not that much space if you want to play tennis table but its ok, nice staff as well. Great work 💪keep it up

Really liked this place. Good place to start the night with games like pool, Wif waf and beer pong. Booking is recommend. Fast service. Overall great place!

Good fun, worth booking ahead just incase as can get busy

I went their for a first date this month and it was generally ideal, it was great to socialise and to just have fun, the drinking games and the atmosphere in general helped. Bust most importantly I’d like to thank our server Cole, such a nice lad and really for his age an amazing customer service assistant and asset to the team, the lad even gave me some tips on what to do well in the date which I’ll always take for granted considering I was bricking it. If it’s for a first date I recommend or just generally for a mess about with a group I’m sure you’ll enjoy it!

Always a great place for pool or shuffleboard. Staff are friendly and quick service

Nice drinks and games but awful food! Pizz was unacceptable and manager tried to justify it as fine.

Great place to go, plenty to do

Wonderful drinks menu, great gaming space, friendly staff

Great atmosphere and music, best place to play pool in nottingham!

Great theme and fun, but an hour of pool is a bit steep at £12

Mega good fun. Table tennis, beer pong, decent music.. yes please. Nice atmosphere too.

We arrived at the Ballrooms 50 minutes before closing time. Then 30 minutes before they were due to close we ordered another drink. The bar manager, Katie, then approached us after ordering this drink and said we had 10 minutes before we had to leave. So we kindly relayed the message of the door receptionist that said we still had 30 minutes, and she was very rude to us when saying we had to leave. We kindly asked if we could then have the drinks refunded as we were told misleading information. She was very abrupt and blunt in saying no. You could tell it was not a good day for Katie. KATIE clearly wanted to go home and eat Ben and Jerry's watching briget Jones because she wanted us out before the other staff did. KATIE expected us to drink 2 pints in 5 minutes, which for a lad, is fine, but we were on a date enjoying a game at the ballrooms. IF you go here, be sure to ask KATIE what time she wants to close because else you'll be expected to down 7 pints in 46 seconds because she will tell you that they're closing in 50 hours so she can go home to her cats.

Probably the best game bar around notts

Really cool little place that has all sorts to do and it looks amazing in there. Prices are sort of high for drinks but m its not too bad. Definitely recommend

This place has a good vibe to it. To play ping pong its a fair price for an hour of entertainment. Drinks on the expensive side but really enjoyed playing and with other games available I am sure ill be back in the future.

Me and some friends came here for a couple of drinks and we had a great time! The drinks were reasonably priced and the staff were very friendly!

Friendly staff. Nice atmosphere. OK pool tables.

Price for beer pong - better deals

Such an amazing place. Staff are always super nice and friendly. Visited tonight on a Sunday. So lovely and chilled. I honestly cannot praise this place enough. Came with my boyfriend and even brought my parents who had the best time! Even the bouncer was so lovely and just so genuinely nice. Has to be my fav place in Nottingham. Also love the chicken wings! Ha x

Great place before or after a meal, does get better later in the evening but it's always a fun alternative to standing around in bars.

We hired out 'The Shed' for a Hen party and it couldn't have been better! Great value and really good choice of drinks packages. Venue and service was perfect, thank you for having us.

I have emailed on three occasions now with a data information request for the attention of Katie the manager who I have spoken to, although Katie helped on the night with an accident my wife had, my requests have not even been acknowledged, can I ask why?

Roxy's offers a unique group night out, or even a fun date for two. I'd recommend going on a weeknight as they aren't too busy

A very cool place to chill and play pool, shuffleboard or beer pong