Fat Hippo Nottingham in Nottingham

We came in late with no booking and had paid our bill in just under a hour !! Great vegan burgers and our server daisy was lovely :) thank u !!

Ordered for delivery and changed it 3 times. Was no longer willing to wait and cancelled. Absolutely shocking service never have i had this issue

Nice experience, very good service, grace was very polite and helpful

Stunning burgers! Great atmosphere and the starters were absolutely lovely! Large portions too!! Highly recommended

Lovely meal. Great and efficient service.

Our meal was fantastic and the service was great! Our waitress Grace was amazing and made us all feel welcomed! Appreciate it all and see you soon!!

We visited Fat Hippo for the first time tonight and loved it. The food was brilliant and our waitress Grace was fantastic! She gave some wonderful recommendations which we will definitely be having again.

Grace was a lovely server. Would recommend a visit

Gorgeous burgers 😋 served by the lovely Grace

Rob was a blooming delightful server today; Chatty and helpful. In fact all staff were really helpful. Food was phenomenal. We don’t live close but will be returning ASAP with more family.

Another great experience at Fat Hippo! Wonderful service by Robin and the food was fantastic

Ordered food kept pushing delivery times back until it was 3 hours after when it was supposed to arrive and refused to cancel or refund even though only the restaurant can cancel just eat orders due to "company policy" food never arrived.

It was very busy but we where taken care of very well maxwell was great and took care of all our needs and did great

First time here at Fat Hippos. Food was great, drinks fab and our server Maxwell was incredible! Joined in with our banter and had a great laugh. Great service!

Great food! And great service from Maxwell too, lots of banter 🤣 Will be back!!

Cold food, sauce was tasting funny and gave out wrong drink

The food was amazing, The best burger i have had!!! The issue's was that the service was slow. Stuff on the menu wasn't available like their own beer! We were taken upstairs even though plenty of room downstairs upstairs was very cold, dark, and damp.

Best burgers in Nottingham! Food is always immense and service from staff is exceptional. Phoebe was especially great!

Evening meal with friends. Always enjoy this place! Service a little slow this time hence the 4*

Good food. Was busy when we went but I had booked. Took a while to be seated at our actual table. The team forgot to give us food menus. Once we did get them everything was smooth.

Waiter Maxwell was great and friendly, food fab. Although food took a little longer to come out that expected given how not busy it was.

Maxwell was amazing! very smiley and great service - thank you! :)

Phoebe was great. Food was delicious.

Wrong burgers were delivered! Not impressed

Great food and great atmosphere! Maxwell was very attentive, efficient and friendly

Booked a birthday meal for 4, was then told an hour wait for food on top of our booking time? They then advised we can come back in a hour for a further table but will be another hour wait, so we asked to keep the table and we would come back after 1 hour but was told this is not possible, so what is the point of a booking system which is not monitored and obviously isn’t correct, wasted journey, wasted time and staff were not bothered or accommodating, may as well be a walk in service as the booking system is not fit for purpose overall great experience

Ordered at 5.30pm, it's nearly 8pm now and still not arrived. Had a call from courier service at 7pm saying delivery guy was at the restaurant, but that's it. Absolutely terrible service, won't be ordering from just eat again. Want a refund.

Excellent service by Maxwell 🤙🏼

our waiter Maxwell was amazing, great food, lovely vibe

Charlotte the waitress was extremely professional and attentive. Could not fault.

Maxwell was great! Super attentive

Our waiter was really nice and friendly, really good food!

Maxwell was an absolute pleasure to be served by, great conversation

Great food as always, came for a birthday meal and was served by maxwell he was a pleasure and super friendly and welcoming, defo recommend

Maxwell was a great server with fab reccomendations!!

Do NOT order from this place. Food arrives hours late and is ice cold. You spend £25 on a meal and JustEat give you £3 back when you complain. Jokers.

Somewhat chaotic, long wait for food but decent burgers when they came. Our waiter, Maxwell, saved the day and his personable attention was much appreciated.

Was good but I ordered blue cheese sauce and my friends ended up getting it and she doesn’t like blue cheese, could help them some time by putting labels on sauces, overall was pretty good for a burger place update my friend threw up all over the street from the blue cheese sauce 🍔👍

Lizzie was a great server! Lovely atmosphere and great food!

Last two orders I made through Uber eats it is just a joke. Messy presentation, food arrives cold and soggy and on my last order there was a missing drink. It’s a shame as the burgers are really nice but will not order again even tho it was my favourite place.

Maxwell was a fantastic host, lovely young chap

Friendly, warm service and great food. Big shoutout to Max!

Maxwell was a great waiter!!! Was such a good meal!

Maxwell was our waiter. What a star. Dead friendly, super helpful. Top guy. Great food, great service. Highly recommend if you want an awesome burger 👍

Maxwell was tops, great service and food

Carl was a great server. Food was lush and came out quick. Will visit again!

Good food. Decent price. Kai was a good server.

Maxwell was very engaging and delightful. Made us a laugh and was great to be served by him. Food was great

Maxwell was so friendly and helpful and manager was helpful as well food and service 5 star

Maxwell was very friendly and the service was very quick!

Great food and quick service by max

food and drinks were out of this world! Thanks Kai

Lovely food, Maxwell was a great server— thank you for a great night!

Max was amazing server today and the rest of the team was spot on, food also is amazing

Lovely food and excellent service from Maxwell! Thank you!!!

Unfortunately, this wasn't a great experience. They got a handful of things wrong with our order. Incorrect drinks, too many starters, the wrong chips, and other food items in our starter. Due to my allergy, this Cross contamination did make me worry about how serious they were taking my allergy in the kitchen. I love fat hippo and will return to their franchise, but likely not the nottingham restaurant unless this is rectified.

My daughter booked us in as she's a local so I was looking forward to the burgers. Which were lovely and just as expected. Despite booking we had to wait for tables to be moved to accommodate us upstairs and there were boxes in the corner opposite. When our food came we'd not been given cutlery and sauces so I hunted these down myself. Access to the toilet was past the till upstairs past a pile of break baskets and down some very slippery stairs. Toilets were quite dark so couldn't really see how clean they were and no loo roll in 2 of the 4 cubicles in the ladies. The hangover 3 if a bit greasy for me was tasty and the cole slaw was lush. By the time I'd found cutlery my chips were cold. If you're busy enough to seat people upstairs then at least put some staff up there when you need them.

Kai took great care of us all coming and checking to make sure we had everything we needed - a really lovely Sunday treat

Good was hot, delicious and good portions. Took a while for the food to come out, some tables who ordered after, ate first.

We waited 45 minutes but the burgers were very good

Lovely place and fantastic food.

Very average. The burgers were good but nothing that would blow my mind. Service good

I recently visited Fat Hippo and was really disappointed with my experience. I ordered the semi parmed life chicken burger, and it turned out to be incredibly bland. There was barely any salt or flavour, and it felt like I was just eating plain chicken with no seasoning or sauce to enhance it. Also the onion rings were overly oily making them quite unappetising. To make matters worse, I had to wait a long time for my food to arrive, which only added to my frustration. Overall, I expected a lot more from this place. We rarely go out to eat, and when we finally did, it was really disappointing. I hope they can improve on both the taste and service in future.

Amazing place, heard good things but didn't do it justice. Amazing food, service was brilliant (daisy) 👏

Kaylie was absolutely brilliant and amazing and the service was excellent

Food was lovely, great burgers and nice decor to the restaurant. Sadly let down by the service of the staff, a table unready for us with no cutlery despite us booking weeks ago. Waiting to be acknowledged and being forgotten about when asking for the bill or more drinks. Spent over two hours here when really we only spent 20 minutes eating. Service feels contractual and unfriendly.

Nice enough but chicken burger could have done with some more seasoning as it was fairly tasteless. Toilets were grim

Really nice atmosphere and was told how good this place was by friends. Arrived at around 7pm and food for a couple of us only came over an hour later. Came cold also sadly. Had to mark down service as no one checked on us, asked if we needed anything or how our food was, and we had to get someone when we needed anything including the bill meanwhile Staff were stood in a circle at the bar most of the time :( May try again in future as the menu sounds good, just a bad experience.

so yummy, love it here 🙌 Great selection of veggie/vegan options too and great service 😁

Small portions of fries and all cold. Definitely not worth the money

Lovely service from Charlotte and Elouise, found us seating for 5 and our little Frenchie at short notice☺️ thank you both for being fantastic hosts, our second time at Fat Hippo will be back for a third visit soon

An hour for one burger and fries in a fairly empty restaurant. They had more deliveroo orders being sent out than food in the actual restaurant. We waited 30 minutes for some fried pickles and then we're told it's at least another 20 mins wait for mains if you order a main. Maybe because we ordered something vegan they took too long , because others that arrived after us got their food . Disappointing, and only got a sorry after we said we would pay for the starter and drinks and then leave the burger and fries.

Very disappointed with my visit to the Fat Hippo. Having seen the menu, lovely photos of food, had very high expectations. Visited the place, for which we had a table booked. Was 15 mins early, but got told the table was not ready. Unfortunately there is nowhere to wait (i.e. bar area) so had to walk off and around Nottingham for 15 mins. First call was actually the toilets, which they do say normally a rate of the establishment, should have walked straight out as the toilets are not very tidy at all. Missing toilet paper and just in a state. Inside the restaurant, the decor is dark with spot lights dotted about. It's a rustic look with exposed brickwork. Tables close to each other, I assume trying to fit more people in. Service was ok. Pleasant enough server. Took our order and served our food and brought our bill, that was as much as we received. Food was very poor. Burgers that I could make better at home. Had a basic burger, very greasy and tasted of grease. Loaded hand cut chips, not really hand cut, just fatter fries, with a small amount of sauce dumped in the middle with bacon sprinkles. Not very good loaded fries. My partner has the chicken burger, which again tasted of grease and was lukewarm (didn't even warm enough to melt the cheese). Fries served with it basic. I was expecting so much more, but failed to deliver. I would say go to McDonalds or KFC and you would experience a better burger, for less cost.

Great food, little over priced, but the food is great so it’s easy to let it slide

Food is pretty nice and they have a few good deals. The staff are nice but I’ve visited a few times now and they are always very slow at coming round to check on you. They seem to all huddle around the bar. I do have to say on my visit today, I was very put off by the toilets. No toilet roll or soap. (My partner said the men’s were the same) Someone had clearly attempted to fix the soap dispenser but had given up. It’s not something I would usually put much thought to but the toilet itself had fresh bleach so some had clearly been in there and done the bare minimum. After sticky hot honey I just wanted to be able to wash my hands.

Had a Just eat from this place and it took one hour to arrive, was missing the Wings we ordered and was freezing when arrived. Called up asking for the wings to be delivered and was told we don’t have a delivery service so would have to travel 20 mins+ each way. Wasn’t helpful at all and didnt seem remotely interested and seemed to blame Just Eat. They deliver the food not make it may I had to remind them. Will never order from here again and will make sure no one I know also does the same. Treat customers like this and you will have no customers before you know it! Shocking service and shocking customer service avoid like the plague if you want value for money

Lovely burgers , asked for the hand cut chips but were like french fries , excellent service by Daisy , friendly and helpful

The burger arrived cold , there was a missing cheese on one of the burgers and there was barely any fries in one of the boxes , just because we ordered 20 minutes before the shop closes it doesn’t mean we deserve bad service.

I mean if you want to have cold unseasoned most mundane food ever thats the spot. For what it has going in terms of decor and vibe, which is very underwhelming, you would at least expect food to be decent. Charging £14 for a burger that is that bland and unexceptional is criminal. Funniest thing is having servers clearly be understanding of how bad the food is but being unable to do anything about it. (Got chips on side for £1 extra instead of fries - guess what I got served? Fries)

Great food and really kind and fast service.

The food was brilliant, and the staff were really friendly. The only thing i found was not very good, which was that the door was open and it was freezing. We did ask to either move or shut the door, they did shut the door, but as customers and delivery drivers were coming in and out, they were leaving it open. So i had to keep my coat on. Other than that it was really nice 👌.

Food was great, service was good although a bit busy. Big thanks to Kaylie who gave us great service with a smile 😍

Delicious food and lovely service :) our server Grace was so kind and attentive. Will definitely be returning!!

Had lunch which was very enjoyable. Huge thanks to Kaylie for her excellent service.

It was worth the wait! Kaylie was accommodating, good service!

Went with my girlfriend tonight and she had the wings. Couldn’t tell if they were pink because of the sauce or not, she has now been sick 5 times because of the wings. I tried a wing myself and I felt really sick afterwards. Would not recommend eating from this place,don’t let it’s good looks and atmosphere fool you.

Food was amazing, Kaylie was brilliant and gave me one of the best customer experiences I have had so far at this branch 😊

Amazing food and service, team couldn't have been more accommodating. Half of us have allergies from nuts to wheat and they had a manger over to guide us through and help us order. More businesses should have this same process!

We were really hopeful of a great experience at Fat Hippo, the menu is great and the location ideal for getting to. The burger we ordered (Swiss Tony) was delicious sadly the dessert, never arrived despite 3 requests having explained we had tickets and therefore needed to leave, after 20 mins we left paying the bill. The restaurant itself was cold and drafty, as the outside door seemed to be permanently open and ultimately 10 mins into arrival, we started to get cold noting other dinners putting jumpers back on and leaving wooly scarves on. Ultimately I was really hopeful of a great evening, but came away cold and disappointed.

Onion rings are huge and should come with a warning. Delicious though x

Amazing food and amazing staff. Would recommend this to everyone

The delivery management is so terrible Drivers kept cancelling the job because the restaurant never prepare the orders On time . Not ordering again as I’m not willing to wait hours for a burger !!!!

We have been to fat hippo multiple times throughout the past few years and even went to the Jesmond branch. We have never faulted the food or staff but today we walked in and were ignored by the staff. We weren't greeted or acknowledged by the staff despite being walked past multiple times. My partner and I have worked in hospitality and we would never ignore customers the way we were ignored. After 5 minutes of being ignored we decided to leave and go elsewhere.

Been a couple of times, always great burgers even when really busy.

We are already big fans of our local Nottingham Fat Hippo and we were eager to try the breakfast menu as it’s my favourite meal of the day 😊 I had their ‘Rise & Swine’ and my wife had their ‘Morning Glory’. Both were packed full of flavour and tasted delicious. We opted for the meal deal to add on orange juice and hash rounds and this was well worth it. The hash rounds were crispy on the outside and fluffy in the inside, I could eat a whole bowl of these! All in all it was a great experience and our server Charlotte made us feel very welcome and did everything that she could to make sure we had a great time. Thank you and see you again soon!

Best burgers, and well priced too - about £14 including a side! You will not need a dessert 😂

Food was ok, service was slow for upmarket burger and chips. Staff did apologise though.

We popped in here while visiting family in the area and chose the venue mainly based on the vegan options (and while checking out the menu outside, a helpful passer-by confirmed that the burgers were great!). It's a small venue and only the downstairs is available for dining but they squeezed the 4 of us in, after asking if we had booked (I would recommend doing this in future). It's quite loud in there, and with the other customers also having to talk loudly over the music, it's a bit much if you don't like sensory overload and it's certainly not a quiet and chilled out experience. But it's clean and not as brightly lit as some other places. The burgers are good - we chose the Notorious VFC 2.0 and the Harlem Fake, which were tasty. Another in our group had the Buffalo Wings, which they said were overcooked on the outside and cold on the inside (as a former fast food cook, they said it seemed like the oil was too hot and too old). I wouldn't recommend the frickles (fried pickles), which were soggy and greasy. So some of the food was great and other items not so much. The same can be said for the service. The woman that first seated us was pleasant and polite and there was good interaction from the guy with coloured hair who took our plates away. My main issue was with the sides being delivered. We ordered one Notorious with french fries and the other with hand cut chips. Both came with the same fries and when I questioned it, the waitress tried telling me that they were different before taking them away and then bringing them back a few minutes later to say "we're out of hand cut chips, you should have been told". One of my pet peeves is being given a load of bull instead of just a simple "one moment and I'll check that for you". Despite asking 4 or 5 times if we had everything we ordered, it still took a bit more effort to deliver everything we were expecting. So in summary.... Great burgers, average sides and starters, variable service. For around £25 a head, I expected more.

would like a refund - unlike usual, food was cold, stale and overcooked :-(

All burgers and sides were cold. The chicken was very dry and half of it was burnt!! The sauce in the burger was pretty much non-existent as you can see in the photo.