Based on 2.473 opinions finded in 4 websites
Based on 2.473 opinions finded in 4 websites
Nº 841 in 1338 in Nottingham
Nº 28 of 51 American in Nottingham
Opinions
Not a great fan of the vegan food but superb service from Grace, really friendly and warm, very accommodating.
Kat . 2025-04-12
MORE AT Google
Grace was our server and she was amazing. So lovely and attentive.
amelia swain . 2025-04-12
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Really good food, we had the chicken burgers which were amazing. Great service, the waiter, Sam, was really helpful.
Sinead Twigg . 2025-04-12
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Grace was a great waitress so good service and great vibes :)
Latha Lanka . 2025-04-12
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Really good burgers and milkshakes.
Isabel Fitchett . 2025-04-12
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Food and service was great! Just a little noisy when the bar staff threw a glass bottle away
Rachael Capper . 2025-04-11
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Honest review of today’s visit Food took ages to come out no explanation of a 35 min wait after ordering Service was ok no real explanation of the menu or it’s items lack of care felt What was comical was a full fire alarm service in the middle of a busy lunch time beeping for over 20 mins on and off a guy walking round testing sensors in between diners - this could have easily been done and scheduled before opening was and so off putting.
David Jenkins . 2025-04-09
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Food was good. Nice choice of drinks. Very friendly staff.
Paula Cornwell . 2025-04-07
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Sam was great as a waiter, fast service and looked after us well.
Joseph Woodward . 2025-04-07
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The food was cold and soggy - burger tasted like vinegar. Milkshake came melted and I blended and only half full .. very disappointing
Thea . 2025-04-06
MORE AT Just Eat
Charlotte and Daisy were very attentive and kind!
Cerys Carter . 2025-04-06
MORE AT Google
Good food, Sam the waiter was very quick with service. Would recommend.
K J . 2025-04-05
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Grace was our server and she was so lovely and friendly, food was amazing highly reccomend
vicky chappell . 2025-04-05
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Grace was really kind and attentive. Great burger.
Caralyn Rattew . 2025-04-05
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Great food, great service from grace!
Joshua Somers . 2025-04-05
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Best burger we have had in Notts in a long time! Grace, our server was lovely too!
Felicity Flynn . 2025-04-05
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Food is alright. Service is alright when you finally get it. Atmosphere lacking as they really cram you in. Average at best?
Joe Wilson . 2025-04-05
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Delicious food and amazing service by Sam. 100% would recommend!!
Lauren Wigley . 2025-04-05
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Served by Rob, excellent service
Martha Bruton . 2025-04-05
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Place was absolutely incredible, came here for a light lunch and was blown away by the food and service! Grace was very helpful and gave us a brilliant service. Couldn't recommend this place any more. Thank you grace!
Joe Sayers . 2025-04-05
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Ordered didn’t arrive. Don’t recommend them at all
Jamie . 2025-04-05
MORE AT Just Eat
Brilliant service by Joe . Good food as always
christy bradley . 2025-04-04
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Food can be a bit hit and miss as sometimes they are stingy with the fries. Service is usually pretty slow. Burgers are tasty and i'd recommend the cheese balls.
Sarah Helen . 2025-04-01
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Arrived over an hour after the original delivery time, the food was cold and tasted like it had been sat out for the whole time; overall disappointing
Ella . 2025-04-01
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Nothing too much trouble! Good service from Rob! Lovely food and very fresh and hot!
simon Glew . 2025-04-01
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I visited on Sunday, March 30th, for a birthday burger after reading great reviews. Unfortunately, I was left disappointed. Before eating, I used the bathroom to wash my hands and felt dirtier when I came out than when I entered. The toilets were unpleasantly smelly, old, and dirty. If they can’t keep the bathrooms clean, it makes me question the cleanliness of the kitchen. Everything felt greasy. I understand it's a burger restaurant, but the table, menus, and cutlery all had a layer of grease on them, even though they were presumably "cleaned." The staff were mildly attentive and pleasant, but they spent most of their time idling around the bar, and it appeared they were hand-cleaning cutlery that had come out of the dishwasher still dirty. We ordered water for the table, and the glasses looked both dirty and greasy. I understand that glasses can wear after frequent use in the dishwasher, but given that this isn't a budget burger joint, there’s no excuse for greasy glassware. As for the food, I ordered a Fat Hippo burger. It tasted fine, but it was dripping with fat and grease. Grease from an onion ring even dripped onto my jumper, missing my napkin. While it wasn’t the end of the world, food can still be delicious if it's blotted or allowed to drain some of the excess grease. The fries were nothing special, and the hand-cut ones certainly didn’t look any better. They resembled something you’d get from a supermarket or catering pack. Overall, I was underwhelmed and probably won’t return or recommend this place. It feels more like the bar/nightclub it used to be, now just serving burgers with a much less lively atmosphere.
vinny woo . 2025-04-01
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Alright, so I went there with 2 friends for my birthday, and it was...an experience. I wanted to share my thoughts, trying to keep it real but also, you know, not too harsh. Let's start with the food. It was a bit on the greasy side, honestly. Like, maybe a touch too much? I'm not saying it was inedible, but a little less fat would've gone a long way. When we got to the desserts, there's only 3 options with cookie dough (which I love and one of the reasons we chose that place), but.... there was no cookie dough left. Server did offer to replace it with brownie instead but it was a bit disappointing. Now, the service? Absolutely lovely! Our server was super friendly and attentive, and honestly, that was a real highlight. They were genuinely nice, and that made a difference. The atmosphere, though... it wasn't exactly what I'd call cozy. It felt a bit...clinical? Like, it wasn't awful, but it wasn't exactly a place you'd linger in for a long, relaxed meal. The music was way too low and could hear the ratling of the cutlery behind the bar over people. I felt like they're inviting people to eat quick and leave. And, well, the restrooms...they could definitely use some TLC. Let's just say they weren't the cleanest, and there was a bit of an, uh, aroma. Made me wonder if the kitchen was in the same conditions. It was my first time and I was really looking forward to it as I saw so many good reviews online. But unfortunately didn't leave with a good impression... and in an special day. Oh well...
Cristihan Gonzalez . 2025-03-31
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food was delicious but I ordered at 16.30 and it didn't turn up until 18.30. this was disappointing. but the food was very good so maybe I'll book a table and eat in the restaurant next time
Azzieria . 2025-03-30
MORE AT Just Eat
Lovely service by Grace, pleasant and always available on drinks and food orders. Made us feel welcome.
count cristo . 2025-03-29
MORE AT Google
Our waiter was Grace; the food and service was great. We ordered the wings, tenders and burgers and it was amazing, the portion sizes were very good.
lmckennna . 2025-03-29
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Food was good and our waitress grace was amazing
Owen Hickson . 2025-03-29
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Our server grace was lovely, very friendly. Generous portions
Nat . 2025-03-29
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Banging burgers and great service from Grace!
Tom Birley . 2025-03-29
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Great food and service. Sam was super friendly
Isabella . 2025-03-29
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Grace gave great service well done!
David Williams . 2025-03-29
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Great food, amazing service from Sam who couldn’t have been more friendly and accommodating to our needs!
Nicola Boyle . 2025-03-29
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Worst Restaurant in Nottingham – Poor Service & Cold Food We visited this restaurant based on a recommendation, but unfortunately, our experience was extremely disappointing. I came with my wife and our 3-year-old son. The only positive was the waiter who initially took our order—he was polite and friendly. However, beyond that, the service and food were well below acceptable standards. We waited an hour for our food, only to receive cold burgers and fries. With a restless 3-year-old, we had no choice but to let him start eating the cold fries, so we kept one dish. The rest of the service was inattentive; staff made no effort to check on customers, and it was difficult to get anyone’s attention. When we finally spoke to a waiter about the cold food, they replaced one of the meals, but by then, my wife and son had already finished their cold meals. There was no urgency, care, or attempt to make things right. To add to the disappointment, we requested an adjustment to the bill due to the poor food quality. Instead of a reasonable resolution, we were given a measly £3.38 discount—without so much as an apology. The final straw was when we left the full payment in cash and started putting on our jackets, only for a waiter to stop my wife and accuse us of not paying, without even checking the table. A little common sense and professionalism would have gone a long way. Overall, aside from the polite initial waiter, the experience was frustrating and unacceptable. Cold food, lackluster service, and poor customer care make this one of the worst dining experiences we've had in Nottingham. I would strongly advise against visiting if you expect even basic levels of service and food quality.
Kemcho Family . 2025-03-28
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Absolutely incredible, great price, great service, 10/10
Jake Carter . 2025-03-28
MORE AT Google
Brilliant service, amazing food. Satisfied customers. Good value
Sarah Gilbert . 2025-03-28
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Food was good altho it took a while to arrive. Staff was nice! Overall satisfied, will be back!
Valentina Anania . 2025-03-28
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Joe was an amazing server! Amazing service and made us feel so welcome ❤️
Megan Taylor . 2025-03-28
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Joe gave us brilliant service today! Would highly recommend!
Jack Keating . 2025-03-28
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Food was alright but the portion was rather small considering the price. The Frickles were especially disappointing. Think it is overpriced overall. Service was good and the waiter was helpful and kind. Food came in decent time. We arrived for dinner but apparently half of the restaurants were booked out, so booking beforehand is recommended for peak meal times. We sat next to the front door and there were a lot of delivery drivers picking up the meal, not being very polite and constantly slamming the front door which was disruptive.
Sherry X . 2025-03-26
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Food was delicious, would 100% recommend 👍
Thea B . 2025-03-24
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This place hasn't really improved over the 3 previous visits. It's not Average but it's not Very Good either, it's just 'Good'. My Swiss Tony was nice enough and the Hand Cuts were also nice. My daughter's was a little on the cold side. The service was standard 'any allergies' 'are you ready to order' 'how was the food' 'is that cash or card?' Zero interest in us as customers. This place has had enough chances, I will be going to Bohns in future!
Dan W . 2025-03-23
MORE AT TripAdvisor
Requested a highchair on booking, didnt get one. Instead they sat us on a high table with a 2 year old who then fell off twice, mains took over an hour to come out & it wasn't busy. Chicken burger was extremely greasy. Sat us on the closest table to the door which was freezing & bangs ridiculously loudly every 3 minutes with Uber/Just Eat drivers constantly in & out. Not very impressed unfortunately, after hearing such great things about it. Won't be returning.
Nicola C . 2025-03-23
MORE AT TripAdvisor
I ordered a takeaway 30 minutes before closing. The burger bap was the same temperature as it was when in the fridge. The chips were dry and hard. Very disappointing considering we were visiting the area and chose there based on their reviews. I will not be returning.
Ebonie Legister89 . 2025-03-23
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The food was due at 7:40 when we ordered it but it didn’t arrive till 8:20. And when it did arrive the chips were cold.
Charly . 2025-03-23
MORE AT Just Eat
Food was great, defo ordered too much, Katie who served us was amazing super attentive and offered a box to take my frickles home in cause I absolutely couldn’t tackle them after my burger 🫡
Xenia Bennett . 2025-03-22
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Great choice of food nice venue, great staff and all sorts of different ways of cooking and serving it
Adrian Dent . 2025-03-21
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never arrived. dumped somewhere. i waited outside. refused refund because driver lied
Cherie . 2025-03-21
MORE AT Just Eat
it was freezing cold all of it, stone cold. I am not happy
noah . 2025-03-21
MORE AT Just Eat
Service is terrible, waiting around while the staff are chatting, not paying attention. The burger was pink inside and onion rings are very oily.
Kelly Marie Trow . 2025-03-21
MORE AT Google
The food here is absolutely insane, 10/10
Megan H . 2025-03-19
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Ok, where to start! Took 45 minutes for the food to arrive. Luke warm chips, cold onion rings, burgers tasty though. Had to eat with fingers as we weren't offered cutlery, then go wash your hands as there were no napkins on offer. (We did ask for them, but the waitress never returned!) Got charge £1 for BBQ sauce, which wasn't brought out to the table. The staff just didn't seem as though they could be bothered. Disappointed!
Pete Pacey . 2025-03-16
MORE AT Google
Grace was a fantastic server, friendly and attentive
Azize Bawamia . 2025-03-15
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Had to wait 2 hours after placing my order before the food arrived. Even the delivery guy had to wait an hour at the restaurant before they gave him my order. All-around just a massive waste of time before I got to eat dinner.
Abi . 2025-03-15
MORE AT Just Eat
So greasy and order was missing items - disappointing.
Joshuah . 2025-03-15
MORE AT Just Eat
Great burgers and drinks - thank you to Charlotte for sorting out our food menu and answering our queries about allergies.
Anthony Poncia . 2025-03-15
MORE AT Google
Food was excellent and messy (as it should be!) Our server Sarah was spot on, super friendly and very helpful... Would definitely come again..
Jay Brodrick . 2025-03-15
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Lovely Grace. Professional and served with a smile.
Julie Banks . 2025-03-15
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20 seats available, yet such slow service that our hunger was replaced by tiredness. The burger wasn't even close to as good as Bohns. Definitely not returning.
Flow Flow . 2025-03-15
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Charlotte was really kind and friendly. We had a great experience here and enjoyed the lovely food! Charlotte was quick with her service.
Megan Smart . 2025-03-15
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Charlotte was wonderful! Amazing food! Always come back
Jasmine Lall . 2025-03-15
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Great service by Grace, very friendly and helpful!😊
Amy Bell . 2025-03-15
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Charlotte was amazing, table with 8 children she had tons of patience xx
Leticia Rodriguez . 2025-03-15
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We were served by Charlotte who was lovely and was polite
Marisa Perkins . 2025-03-15
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Great food as always, Charlotte was a great waitress !
Lee Evans . 2025-03-15
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Great service and food, thanks Charlotte :)
Thomas Green . 2025-03-15
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Great food, huge portions, Charlotte was great!
George Robinson . 2025-03-15
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Delicious food, really good service and rob is a friendly manager.
Swaroop Jadhav . 2025-03-15
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Server grave was lovely and very helpful , food was amazing l. Very nice place l. Would definitely recommend.
cerys partridge . 2025-03-15
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I don't have the time to list the inadequacies of this place. But waiting over an hour for food and then the table next to us got theres before us even though they arrived after us was what made us decide to cancel the order and leave. Will not be visiting here again I'm afraid.
Emma Bowden . 2025-03-15
MORE AT Google
Had a great night. A first time diner but will definitely be back. Best burger and fantastic service from Grace
Sadie Harvey . 2025-03-15
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Very, very good burger. Chicken sides were on point 👉. Grace was a great server.
Luke Hillman . 2025-03-15
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Delicious lunch spot, great burgers and amazing service from Charlotte!
Ghazal Bustami . 2025-03-15
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burger patties were overcooked and chips were barely warm. plus delivered an hour after the initial projection time. overall, very disappointing.
Rebecca . 2025-03-14
MORE AT Just Eat
It was gr8, service was superb if I do say so myself.
Chris Ryder . 2025-03-14
MORE AT Google
Our server Grace was so lovely and bubbly, made our experience at this restaurant really warm and happy
katie connolly . 2025-03-14
MORE AT Google
Great food good service, grace served us and was very polite and helpful
Connor Wright . 2025-03-14
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The loaded fries are amazing and the burgers were done to perfection. The waitress grace was lovely and friendly, supreme service.
Younis . 2025-03-14
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The food was absolutely incredible and Grace was so helpful making sure we had everything we needed.
Wiktoria Wrona . 2025-03-14
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Grace was lovely and very attentive. The food was great too
Rosie Thomas Cousins . 2025-03-14
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service was great, grace was very nice
Anna . 2025-03-14
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The food was fantastic, the cheese balls as a starter were particularly great. Grace the server was attentive, kind and helpful. Over all the service made our evening. Please pass our thanks on to our server grace.
Danny B . 2025-03-14
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Good food, great service. Grace was ace!
Cormac Ryan . 2025-03-14
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Fantastic service, Grace made us feel so welcome and was very accommodating for us.
Matt Irmiger . 2025-03-14
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Grace was so lovely what a queen!
Ella Totten . 2025-03-14
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Best gluten free burger! The trash browns are lush and you should ask for extra cheese, it's so worth it!
B M . 2025-03-12
MORE AT Google
great service from tis and rob, and great food as always!
olivia haigh . 2025-03-12
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Very tasty burgers and good service
danny conlon . 2025-03-09
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Rob (Dave) will oversell you food BUT it’s amazing!!! Listen to him!!
Shaun Jones . 2025-03-07
MORE AT Google
Food was amazing, especially the freddie’s fingers, so happy they are back! Service was 10/10, Rob was an amazing server and provided us with whatever we needed, he is a credit to the team. Tishawn also made us the best desserts, highly recommend.
Molly Grace Nelson . 2025-03-05
MORE AT Google
Food was outstanding, very glad Freddie’s fingers are back. Rob was an AMAZING server- he deserves a promotion. Very glad to be coming back to the restaurant after that awful male manager left. The restaurant was great before that, and is back to its high standards. Well done fat hippo Nottingham for finding your former glory
clayton wildwoode . 2025-03-05
MORE AT Google
A decent burger place in Nottingham.
Can Akdogan . 2025-03-04
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Dined last night, stay and service was really good. Unfortunately the chicken burger my daughter was still pink inside, she didn’t realise and now has food poisoning today. Sorry but won’t be going back
volacat unicorn . 2025-03-03
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Order through uber eats, one burger was fine but the burger seemed to be missing half the ingredients.
Adam Thompson . 2025-03-02
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Been looking for a replacement for Annie's when i visit Nottingham with friends. This is that place. It was quiet on a Friday lunchtime but the food was great!
Ross Mckinnon . 2025-02-26
MORE AT Google
Esta fue nuestra primera visita, y me temo que tuvimos sentimientos encontrados. Mi esposo estaba muy contento con su hamburguesa de res, dijo que era excelente, sin embargo yo tenía hamburguesa de pollo y sentí, como los aros de cebolla, era muy grasosa. Y realmente necesito mencionar la velocidad del servicio, que era demasiado largo para dos hamburguesas. Casi parecía que los pedidos en línea estaban teniendo prioridad, ya que alguien estaba recogiendo pedidos todo el tiempo, y los pedidos del restaurante no aparecían tan rápido. Lástima, ya que 40 minutos de espera es simplemente inaceptable. Entiendo que no es un lugar de comida rápida, y la calidad lleva tiempo, pero no tanto tiempo.
Magdalena S . 2025-02-24
MORE AT TripAdvisor
Un grupo más grande de nosotros no regresará la comida fría cuando salió como si solo se hubiera dejado para que llegaran las edades, tampoco es barato para lo que te dan
Traceyhopkin . 2025-02-24
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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