Fat Hippo Nottingham in Nottingham

Ignore the negative reviews. Staff were attentive, service was fairly quick, food was great. First visit and would go back again

Absolutely wonderful food for a fair price! Portion sizes are rather large but staff were happy to give us take-away boxes.

The food was lovely, came very quickly, no problems with the kitchen. However the waiting staff were completely inattentive, they took our plates and we waited 40 minutes for the bill to come. Even then it only arrived because i had to ask, despite this i was still met with no manners or apology from the waitress.

Mi pareja y yo pagamos por el estacionamiento ni lejos de hipopótamo gordo entramos y nos sentamos en una mesa para 4 personas, pero el joven movió la mesa auxiliar derecha al lado de usar y esperamos 30 minutos para pedir comida y bebidas, conseguimos las bebidas, pero nos movimos de mesa ya que las mesas estaban demasiado cerca entre sí, nos mudamos a una mesa frente a nosotros que tenía una mesa inestable que se mueve y la mesa no tenía servilletas o cuchillo o tenedores en la mesa que sombrero para tomar una olla de otra mesa ningún miembro del personal incluso preguntó si la comida estaba bien, los aros de cebolla estaba cubierto de aceite demasiado grasiento y la hamburguesa hipopóta gorda estaba cubierta de grasa y aceites el tocino era insípido y el queso era insípido también las patatas tots estaba bien, pero sabía diferente y nos cobraron más por las tots, ya que dice que tienes un lado libre con las hamburguesas, así que no volveremos agian nunca el personal fue grosero y estaba demasiado ocupado hablando.

Grace was a fantastic waitress.

Grace was amazing. Fantastic service!

Great food and the service from Grace was impeccable! Fully recommend, amazing place!

Grace was an excellent host/ server! Would fully recommend the place to anyone looking for a great burger meal!

Service was very good and catered very well to a large group, providing a great experience for our stag do

Great food and great service from our server Grace! Look forward coming back soon!

Food was great. Served by Grace who was also great.

Fat hippo was amazing! We really enjoyed it! Sam was great at servicing us and catered to what we needed!

Was served by a very friendly and helpful person called Grace

We came at 9:50 and some chap pretending to look and said we can’t be seated as fully booked and when we showed 2 empty tables he then said they are reserved and walked off to the back we waited out side and guess what no one turned up for their booking. Came from Leicester and will not come back

Unreal food, the service is so quick and Sam was very friendly and professional. Will definitely visit again.

Great food, lovely service from Grace too!

Lovely experience, with great food. Sam was very helpful and smiley

Sam is a diva! (In a positive way #givehimaraise) ALSO Sam my friend said you were a snackerty board 🕺🏻

Food was brilliant and so was the waitress ( grace )

Excellent! Sam was quick with the service, made sure we were well attended to. Legend!

Food took ages to arrive, and when it did arrive burgers were cold and the buns were mouldy

Service is shocking. Dinned on 06/05/2025 at 8pm. Initially greeted by the guy at front of house, directed to table, allergies asked, menus arrived quick, all good. Then approached by a girl asking if we were ready for drinks, I said can we have 5 more minutes, to which she doesn’t respond and walks off, bit rude but ok. She comes back around 12 minutes later, after we spent a while staring, hinting it had definitely been long enough. Food was ordered no problems there. Drinks did take a while, and my cordial just tasted like water. When the food came, I was polite and said “sorry to be a pain, but can you add more cordial into this”. And again, she took it away, without saying a word, with the same sour face. Like Jesus, had a bad day or summin? Around 5 minutes later, 3 uber eats drivers fill the shop, and she prioritises them over the drink? The already cold chips were practically turning back into potatoes by the time she was done. And again, a sour delivery to the table with what I can only describe as an “18 year olds first job” look to her. You know when someone doesn’t look like they give a f! No one came up to us to ask how the food was. We finished the meal, and the initial fella dealt with payment and asked how it was. I was honest and said the chips were cold, I didn’t mention the attitude on the waitress. He said he would go and get his service manager or assistant, or whatever position he said, which would suggest it was higher than his. And then, the same girl returns to the table! to ask what was wrong! Like Jesus, I was thinking “you’re the manager round here, surely not “. I explained the chips were cold, and she instantly dismissed what I said. No apologies, and explaining they were the same everyone else got so they couldn’t have been cold. That doesn’t sound like a solution does it? She then said if I had mentioned it when I got them they could have rectified it, to which I thought, well you didn’t return to the table at any point to ask how the food was? This person is clearly not worth arguing with. No money off the bill, no apologies. Literally, just as she looks. Doesn’t give a…… Won’t be returning. Shame burger was actually nice, but I wouldn’t recommended this place at all.

The WORST place to order food from online!!! Me and my girlfriend have ordered of uber eats here 3 times now and every time something has been majorly wrong. Either they send the complete wrong order, the burger still has items you’ve requested not to be on there because of allergens , missing lids on containers, cold food, missing items and just the total lack of standard and custom service. Uber is just as useless at holding them to their as standards spoke to someone on the phone and they just fobbed us off to uber, which I understand is the only way to get money back when you order online but. But how hard can it be to get your order correct 1 out of the 3 times it’s a JOKE… I will always enjoy dining in at fat hippo as I’m a fan. But it’s just not the same experience when you order online.

Awful service every time I visit this location. Every member of staff avoids eye contact when you walk through the door. A simple "I'll be with you in a moment" will do, I understand if you're busy but some acknowledgement would be nice. The food is always very average, the service is always really slow, no one in the team seems like they want to be there. All in all, it's a very disappointing place. Which is a shame because the menu has potential to be great.

I’ll start with the food which was generally good but nothing outstanding. The service was poor; it was not excessively busy when we arrived but did get busier while we were waiting for our food. From ordering to food arriving took an hour which for 4 burgers seems excessive and at no point did the waiter/waitress check in during this hour. When we managed to get a staff members attention to order more drinks one of the drinks (a bottle of cider) came out very warm, whenever drinks haven’t been in the fridge at other places the staff have always asked if that’s ok or if we wish to make another choice, this didn’t happen and the waitress didn’t apologise or mention it, it did come with a few cubes of ice but these melted when the drink was poured. When the food eventually arrived 3 of the meals were bought out and then the waitress served another table of six and had to be chased for the fourth meal and sides. After bringing the fourth meal we were offered ketchup and then told they didn’t have any which was just another slight irritation to compound the poor service. I did complain after paying the bill and got an apology from a staff member who blamed a staff shortage.

Simply awesome! Amazing service by Sam on our visit and nothing was too much trouble. The food was well presented, super tasty and fresh along with being full of flavour. If you like a bit of spice.. try the Sloppy Burger. Our first visit of many I'm sure! Brilliant!!

Food was amazing came very fast and great service from Grace went above and beyond for us thank you

Served by Rob. Had a great meal. Would recommend.

Grace was a great waitress friendly and cheerful

Joe was great, all order sorted and correct. Thank you

Our server Grace was lovely and very helpful, food was amazing as always thank you 😊

We were served by Grace who was very welcoming and nice when speaking to us. Great food would come again.

Great service from by our server Grace

Visited with a couple of friends, one who was over from Finland and had a mild lactose allergy. The team did a great job catering for all of us and the food was lovely. Service was fantastic, especially Sam and Ti who did a great job taking care of everything from questions about the menu to last minute sauce requests.

Great food and service! Grace was lovely!

Delicious food, was served by Grace and she was so efficient and lovely. Amazing experience

The service we had was amazing our sever was absolutely amazing her name was Phoebe was will definitely be coming back in the future

Best service ever, food was mega too Phoebe is an absolute legend a real asset to the team! Thanks for having us

Thank you Phoebe! Great Service

Great food and really great service from Phoebe

Wonderful service by Phoebe 10/10 would come again

phoebe was so friendly and the food was amazing! would definitely recommend and come back

amazing service from Phoebe thankyou!

Shocking experience. Chose here due to dietary requirements and previous good experiences. Booked the table for 5.45pm, by 6.30pm we still hadn't received our food so queried with staff as people who came in after us had theirs and we were on our way to a show that started at 7.30pm. Was told our food was next, 15 mins later still no food....we are then told there was an error and our order didn't print in the kitchen did we still want the food and they could prepare it in 5 mins. We are offered a round of drinks as an apology. As I'm coeliac, I didn't really have a choice of other places to go at short notice. 15mins later it arrives, it's just after 7pm so I ask for the bill so we can pay, eat and leave asap. The table next to us asks for their bill after us and receive theirs first. We have to ask for the bill again. Really disappointing we had to repeatedly ask about the waiting and for the bill, we then had to rush our food and to add insult to injury we were then charged for the 'free' round of drinks. By the time I noticed, I was checking the receipt when practically running to the show, as we had 5 mins to get there. Such a shame as the food was lovely.

Family meal for 13 people. Amazing service throughout and food was unreal and nothing was too much trouble when asking for a highchair and a cheeky ask for more biscoff crumb for the second serving of the mars deep fried pudding. Cannot rate this place enough and my peanut butter & jelly burger was a taste sensation. The staff work so hard and they made the experience so lovely!!! Thank you guys 10/10

Phoebe was great, my partner and I are both vegan and my partner has a soya allergy. Phoebe confirmed the allergens twice with us to make sure there was no soya.

Food was bang average. Service was okay. Wouldn't return - there are way better burger joints in this city!

Great burger especially impressive gluten free options and knowledge from the staff! Joe and the lady who also has allergies were great!

Server was friendly and helpful, atmosphere was very nice for quiet Friday afternoon lunch. Compared to the first time I came though it seems the quality of the food has dropped, burger was nice and juicy, but lacked flavour, and hand cut fries were overdone so we're too crunchy, rather a nice crispness

Really tasty burgers, friendly staff and good atmosphere, would visit again

Great service by Phoebe! Amazing burger as well

Lovely fresh tasty food…Sam served us and was friendly and efficient

Lovely food! Great service by Sam!

Sam was really polite and friendly, thank you

I arrived at Fat Hippo today without booking, I was warmly greeted by Sam who reassured me it was fine I hadn’t booked. Service was really quick, the burger was beautiful.

Firstly, can't fault the food, we had a great meal, burgers really tasty. However, the young woman who served us seemed quite incompetent, we ordered x2 pints of pepsi max, to only be told 20 minutes later they had ran out, so we were offered regular pepsi instead, which we agreed too. This then took a further 10 minutes to come back to tell us there having issues with the soft drink on draught, so third time lucky we settled for a bottle of coke. After ordering our food, the wait time was slightly long, especially after waiting half an hour for a bottle of coke, it arrived, with no sauces which we had ordered. I asked for these when she brought the food over, a gentleman brought one sauce over, and not the other. So yet again had to wait for something I had originally ordered in the first place. Restaurant seemed too busy for only what seemed to be two front of house members. Which made their service come across as if they weren't sure what they were doing. Great food as said but very disappointing service. Would love to go again for the food, but service needs improving massively. 30 minute wait time for a bottle of coke is unacceptable, sets the meal up badly.

Sam was amazing and deserves a raise

Great service from Sam at Fat Hippo Nottingham, he was attentive and got every order spot on! Great asset to the business.

Great service from Sam! friendly and very helpful

The Chicken is not juicy and not salty or having any taste…the bread is also burnt

It’s was a delicious meal but lacked the ambiance of the London restaurant. Service was on the slow side but it was still a very good meal those factors aside.

Served by Joe, really great experience & service :)

Great food and atmosphere, and excellent service from Katie and Joe!!! Well done, we will be back!!

Our server Joe was nice and friendly

Joe went above and beyond for us. Very charming, prompt and very patient with our younger party members

Very nice food. Good friendly staff

AVOID!!!! Absolutely horrible! Look at what we received and now look at the photos they advertise on their page. It was ao dry and all squashed they way they packed it. Tasted disgusting. These people should be ashamed of themselves! Complet rip off!

Me and my partner came for his birthday, incredible service, very quick, amazing food. Great quality food. Staff are super friendly and helpful. Atmosphere is very relaxing and comforting.

Lovely staff and foods was incredible

Ordered a vegan five lies burger, fries,onion rings and waffle fries. The burger while ok looked nothing like the image on the online menu. No Cajun onion strings, pretty much a plain cheeseburger. Fries were nice as were the waffle fries. The onion rings were massive but over cooked. Should have taken some photos but was underwhelmed with the place. Midweek daytime so not particularly busy. Maybe just an off day but I won't go back.

The food never disappoints, staff are very on point with everything down to making sure we were okay and the food quality was exceptional. Big thank you to Joe who was our server very lovely person!

Really lovely food, great service. Joe was really helpful and nice

Really brill service - we came back after being here earlier in the year and really enjoying the food. Joe our server was great :)

Great service from Grace! We were kept up to date about drinks that were taking a bit longer and food was great!

Food was really really good. Had been meaning to come for a while, and it did not disappoint. Joe was an absolute legend. Really went out of his way to make sure we all had a great time. Thanks Joe

Me & may wife ordered an american burger & Hangover III (chicken burger). Service extremely slow, waited 35 mins & it wasn't very busy. Chicken burger was nice but American burger was not - wish I had gone to McDonald's. Hand cut chips are like fries, after querying with the staff the fries are extremely thin. Would not return - better burger restaurants out there (across the road) for the same price & bigger burgers! Staff tried to overcharge us, luckily we noticed it! Male toilets were disgusting & needed a good clean!

Banging food great service aswel

Service was good, Grace was very quick at getting our orders in and was friendly. All of us had different meals and the food was excellent, especially the trash browns

Joe K was so lovely and accommodating! Very happy customers. 😊

Amazing food, will defo come back and Kaylie was so accommodating!!

Kaylie was very polite and welcoming

Joe was very lovely and we had a great time 🙌

Really good food, service was really good even though they are pretty busy! The mars bar dessert was amazing!

Charlotte's my favorite, best ever x

Wonderful food whilst waiting around for ice hockey celebrations!

Family of 4, buns were burnt to a crisp, burger patties were over cooked. Chips and Chicken tenders were nice. Alerted our server to the burnt buns to be told that he would tell the kitchen. No money off bill and actually overcharged by 40p as they charged for bottled drinks when we had draught. Male toilets were disgusting the smell of urine was so overpowering that I had to hold my breath. Overall experience was poor. I have been to the Durham branch many times and not had a bad meal from there.

Grace was a great waitress so good service and great vibes :)

Really good burgers and milkshakes.

Really good food, we had the chicken burgers which were amazing. Great service, the waiter, Sam, was really helpful.

Grace was our server and she was amazing. So lovely and attentive.

Not a great fan of the vegan food but superb service from Grace, really friendly and warm, very accommodating.

Food and service was great! Just a little noisy when the bar staff threw a glass bottle away

Honest review of today’s visit Food took ages to come out no explanation of a 35 min wait after ordering Service was ok no real explanation of the menu or it’s items lack of care felt What was comical was a full fire alarm service in the middle of a busy lunch time beeping for over 20 mins on and off a guy walking round testing sensors in between diners - this could have easily been done and scheduled before opening was and so off putting.

Food was good. Nice choice of drinks. Very friendly staff.

Sam was great as a waiter, fast service and looked after us well.

The food was cold and soggy - burger tasted like vinegar. Milkshake came melted and I blended and only half full .. very disappointing

Charlotte and Daisy were very attentive and kind!

Grace was our server and she was so lovely and friendly, food was amazing highly reccomend

Grace was really kind and attentive. Great burger.

Best burger we have had in Notts in a long time! Grace, our server was lovely too!