Based on 1.703 opinions finded in 4 websites
Based on 1.703 opinions finded in 4 websites
Nº 546 in 1338 in Nottingham
Nº 16 of 51 American in Nottingham
Opinions
We waited 45 minutes but the burgers were very good
Loïse . 2024-11-12
MORE AT Google
Lovely place and fantastic food.
Richard Hemingway . 2024-11-12
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Very average. The burgers were good but nothing that would blow my mind. Service good
Ewelina Konieczna . 2024-11-11
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I recently visited Fat Hippo and was really disappointed with my experience. I ordered the semi parmed life chicken burger, and it turned out to be incredibly bland. There was barely any salt or flavour, and it felt like I was just eating plain chicken with no seasoning or sauce to enhance it. Also the onion rings were overly oily making them quite unappetising. To make matters worse, I had to wait a long time for my food to arrive, which only added to my frustration. Overall, I expected a lot more from this place. We rarely go out to eat, and when we finally did, it was really disappointing. I hope they can improve on both the taste and service in future.
Sav Rathor . 2024-11-10
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Amazing place, heard good things but didn't do it justice. Amazing food, service was brilliant (daisy) 👏
Sebastian Thomas . 2024-11-10
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Kaylie was absolutely brilliant and amazing and the service was excellent
Lee Simpson . 2024-11-09
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Food was lovely, great burgers and nice decor to the restaurant. Sadly let down by the service of the staff, a table unready for us with no cutlery despite us booking weeks ago. Waiting to be acknowledged and being forgotten about when asking for the bill or more drinks. Spent over two hours here when really we only spent 20 minutes eating. Service feels contractual and unfriendly.
Steph Martin . 2024-11-09
MORE AT Google
Nice enough but chicken burger could have done with some more seasoning as it was fairly tasteless. Toilets were grim
Lewis Steel . 2024-11-09
MORE AT Google
so yummy, love it here 🙌 Great selection of veggie/vegan options too and great service 😁
Zaahirah Kara . 2024-11-08
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Really nice atmosphere and was told how good this place was by friends. Arrived at around 7pm and food for a couple of us only came over an hour later. Came cold also sadly. Had to mark down service as no one checked on us, asked if we needed anything or how our food was, and we had to get someone when we needed anything including the bill meanwhile Staff were stood in a circle at the bar most of the time :( May try again in future as the menu sounds good, just a bad experience.
freddy Dowd . 2024-11-08
MORE AT Google
Very disappointed with my visit to the Fat Hippo. Having seen the menu, lovely photos of food, had very high expectations. Visited the place, for which we had a table booked. Was 15 mins early, but got told the table was not ready. Unfortunately there is nowhere to wait (i.e. bar area) so had to walk off and around Nottingham for 15 mins. First call was actually the toilets, which they do say normally a rate of the establishment, should have walked straight out as the toilets are not very tidy at all. Missing toilet paper and just in a state. Inside the restaurant, the decor is dark with spot lights dotted about. It's a rustic look with exposed brickwork. Tables close to each other, I assume trying to fit more people in. Service was ok. Pleasant enough server. Took our order and served our food and brought our bill, that was as much as we received. Food was very poor. Burgers that I could make better at home. Had a basic burger, very greasy and tasted of grease. Loaded hand cut chips, not really hand cut, just fatter fries, with a small amount of sauce dumped in the middle with bacon sprinkles. Not very good loaded fries. My partner has the chicken burger, which again tasted of grease and was lukewarm (didn't even warm enough to melt the cheese). Fries served with it basic. I was expecting so much more, but failed to deliver. I would say go to McDonalds or KFC and you would experience a better burger, for less cost.
Jono Elton . 2024-11-06
MORE AT Google
Lovely service from Charlotte and Elouise, found us seating for 5 and our little Frenchie at short notice☺️ thank you both for being fantastic hosts, our second time at Fat Hippo will be back for a third visit soon
Allysha Byrne . 2024-11-06
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An hour for one burger and fries in a fairly empty restaurant. They had more deliveroo orders being sent out than food in the actual restaurant. We waited 30 minutes for some fried pickles and then we're told it's at least another 20 mins wait for mains if you order a main. Maybe because we ordered something vegan they took too long , because others that arrived after us got their food . Disappointing, and only got a sorry after we said we would pay for the starter and drinks and then leave the burger and fries.
Deepa . 2024-11-06
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Food is pretty nice and they have a few good deals. The staff are nice but I’ve visited a few times now and they are always very slow at coming round to check on you. They seem to all huddle around the bar. I do have to say on my visit today, I was very put off by the toilets. No toilet roll or soap. (My partner said the men’s were the same) Someone had clearly attempted to fix the soap dispenser but had given up. It’s not something I would usually put much thought to but the toilet itself had fresh bleach so some had clearly been in there and done the bare minimum. After sticky hot honey I just wanted to be able to wash my hands.
Jade brookes . 2024-11-05
MORE AT Google
Great food, little over priced, but the food is great so it’s easy to let it slide
Ashley Collinge . 2024-11-05
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Had a Just eat from this place and it took one hour to arrive, was missing the Wings we ordered and was freezing when arrived. Called up asking for the wings to be delivered and was told we don’t have a delivery service so would have to travel 20 mins+ each way. Wasn’t helpful at all and didnt seem remotely interested and seemed to blame Just Eat. They deliver the food not make it may I had to remind them. Will never order from here again and will make sure no one I know also does the same. Treat customers like this and you will have no customers before you know it! Shocking service and shocking customer service avoid like the plague if you want value for money
jordanleecarver . 2024-11-03
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Lovely burgers , asked for the hand cut chips but were like french fries , excellent service by Daisy , friendly and helpful
Father Son . 2024-11-02
MORE AT Google
I mean if you want to have cold unseasoned most mundane food ever thats the spot. For what it has going in terms of decor and vibe, which is very underwhelming, you would at least expect food to be decent. Charging £14 for a burger that is that bland and unexceptional is criminal. Funniest thing is having servers clearly be understanding of how bad the food is but being unable to do anything about it. (Got chips on side for £1 extra instead of fries - guess what I got served? Fries)
Nikita Smolentsev . 2024-10-31
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Great food and really kind and fast service.
daniel vinson . 2024-10-29
MORE AT Google
The food was brilliant, and the staff were really friendly. The only thing i found was not very good, which was that the door was open and it was freezing. We did ask to either move or shut the door, they did shut the door, but as customers and delivery drivers were coming in and out, they were leaving it open. So i had to keep my coat on. Other than that it was really nice 👌.
Adam S . 2024-10-28
MORE AT Google
Food was great, service was good although a bit busy. Big thanks to Kaylie who gave us great service with a smile 😍
Marci Powell . 2024-10-26
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Had lunch which was very enjoyable. Huge thanks to Kaylie for her excellent service.
kelvin clement . 2024-10-26
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Delicious food and lovely service :) our server Grace was so kind and attentive. Will definitely be returning!!
Abbie Harrison . 2024-10-26
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Food was amazing, Kaylie was brilliant and gave me one of the best customer experiences I have had so far at this branch 😊
kyle smith . 2024-10-26
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It was worth the wait! Kaylie was accommodating, good service!
Mira Basilio . 2024-10-26
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Went with my girlfriend tonight and she had the wings. Couldn’t tell if they were pink because of the sauce or not, she has now been sick 5 times because of the wings. I tried a wing myself and I felt really sick afterwards. Would not recommend eating from this place,don’t let it’s good looks and atmosphere fool you.
Harry Flett . 2024-10-26
MORE AT Google
Amazing food and amazing staff. Would recommend this to everyone
GillyGamingHD . 2024-10-23
MORE AT Google
We were really hopeful of a great experience at Fat Hippo, the menu is great and the location ideal for getting to. The burger we ordered (Swiss Tony) was delicious sadly the dessert, never arrived despite 3 requests having explained we had tickets and therefore needed to leave, after 20 mins we left paying the bill. The restaurant itself was cold and drafty, as the outside door seemed to be permanently open and ultimately 10 mins into arrival, we started to get cold noting other dinners putting jumpers back on and leaving wooly scarves on. Ultimately I was really hopeful of a great evening, but came away cold and disappointed.
Kate Smart . 2024-10-23
MORE AT Google
Onion rings are huge and should come with a warning. Delicious though x
Oliver Bryan . 2024-10-23
MORE AT Google
We have been to fat hippo multiple times throughout the past few years and even went to the Jesmond branch. We have never faulted the food or staff but today we walked in and were ignored by the staff. We weren't greeted or acknowledged by the staff despite being walked past multiple times. My partner and I have worked in hospitality and we would never ignore customers the way we were ignored. After 5 minutes of being ignored we decided to leave and go elsewhere.
T S . 2024-10-22
MORE AT Google
We are already big fans of our local Nottingham Fat Hippo and we were eager to try the breakfast menu as it’s my favourite meal of the day 😊 I had their ‘Rise & Swine’ and my wife had their ‘Morning Glory’. Both were packed full of flavour and tasted delicious. We opted for the meal deal to add on orange juice and hash rounds and this was well worth it. The hash rounds were crispy on the outside and fluffy in the inside, I could eat a whole bowl of these! All in all it was a great experience and our server Charlotte made us feel very welcome and did everything that she could to make sure we had a great time. Thank you and see you again soon!
Ryan (DJ Ryan Walker) . 2024-10-22
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The delivery management is so terrible Drivers kept cancelling the job because the restaurant never prepare the orders On time . Not ordering again as I’m not willing to wait hours for a burger !!!!
Moraki mou . 2024-10-22
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Been a couple of times, always great burgers even when really busy.
Simon Mitchell . 2024-10-22
MORE AT Google
Best burgers, and well priced too - about £14 including a side! You will not need a dessert 😂
Liv Walker . 2024-10-22
MORE AT Google
Food was ok, service was slow for upmarket burger and chips. Staff did apologise though.
Richard Lee . 2024-10-21
MORE AT Google
Great environment for a party/group, energetic fast paced and loud. Food was mixed, some cooked perfectly and tasted great some overcooked and oily, hence the 3 stars. The staff were also mixed. But unfortunately the lesser service out shone the good bits. They did say they were fitting us in because we had not pre-booked, would probably be a good idea to mention somewhere on there website or google, that booking is recommended, on arrival it felt a bit like we were imposing by turning up without a reservation. Awesome selection of options in the menu, with plenty of choice for vegans and vegetarians.
Gary Partner . 2024-10-20
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All burgers and sides were cold. The chicken was very dry and half of it was burnt!! The sauce in the burger was pretty much non-existent as you can see in the photo.
Sara Benquerença Lopes . 2024-10-20
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A lovely selection of food and drink, the service was great but the restaurant was a lot smaller than expected. The blue cheese was very very salty which unfortunately took away from the flavours of the wings, however the food was great and the prices were reasonable
Precious.A.K . 2024-10-20
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Great service. Great food. A bit chilly with the door sticking open! Only downside is the lack of a nice IPA on draft or some non lager draft beer
dan crow . 2024-10-19
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Lovely service from Rob and brilliant food, will definitely come again!
ww . 2024-10-19
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Lizzie was amazing 5 stars brought homers pina coladas drinks she did the best job
Craig Warrington . 2024-10-19
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Lizzie was very good, she thoroughly deserved any bonus she gets for me leaving this review
Chris Wesson . 2024-10-19
MORE AT Google
Lizzie was fantastic, wonderful host lovely and kind :) she’s an asset to your restaurant
Katie Griffiths . 2024-10-19
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Lizzy was fantastic. Great service
Kurt Cooper . 2024-10-19
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Lizzie was awesome, perfect service and awesome quality food!
Alex Mackay . 2024-10-19
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Food was insanely good, waitress Lizzie was amazing, cheese balls were incredible-
David R . 2024-10-19
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Fast service great food, thankyou Rob!
Fraser G . 2024-10-19
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Rob looked after us extremely well. Delicious food. Lovely venue.
Tamina Becker . 2024-10-19
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Our server, Rob, was very helpful and friendly
Dave Nicholls . 2024-10-19
MORE AT Google
Great food, great service. Thanks Rob
Martin Keywood . 2024-10-19
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Perfect food perfect service thanks to server Rob x
Rochelle Freestone-mcdonald . 2024-10-19
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It seems like there’s been a change in management at this place, as the atmosphere has noticeably shifted. The space feels more cluttered, and the familiar staff are no longer there. Instead, there’s a new team, mostly young females, which in a city full of students I find a bit strange, along with one man who often shouts at people and seems generally moody. Last week, we overheard him yelling at a Deliveroo driver after making him wait for a long time, and then he apparently called the police on him. Honestly, I thought he was going to attack him the way he was being. We were sitting nearby as this was happening, and to make things worse, the server attending to us disappeared in the middle of it all never to be seen again. We’ve been back since, and the situation was just as chaotic, with staff running around like headless chickens and no one seeming to be in charge. At one point, we saw about six people leave without being acknowledged. Given the disorganisation and decline in service, we’ll probably find another spot for our work outings, as this place doesn’t feel the same anymore.
C x . 2024-10-19
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Ti was great with our service and interacting with us.
Alan Everall . 2024-10-18
MORE AT Google
What a great place for lunches, thanks to Ti for his service and hospitality
Isabella Beer . 2024-10-18
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Amazing food and atmosphere plus top service and cool tunes.
Richard Swaddle . 2024-10-18
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Manager has an attitude problem, was really rude to us. Food took ages
Harsimran Mann . 2024-10-18
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Corey and Daisey was brilliant. They made our meal very enjoyable, thankyou
Charlie Bloor . 2024-10-18
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Ti was an excellent server with a great attitude and very personable. Food was good atmosphere also.
westyodb . 2024-10-18
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Server Ty was spectacular. Cheers.
B_rad D . 2024-10-18
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Great visit - helpful staff and food was nice
Daniel Cousins . 2024-10-18
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Ti our server was great, very friendly and severed us with a smile! gave us a table where we could put the pushchair and not be in the way. Service was fast and the food was great. :)
Shanna Gillman . 2024-10-18
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Amazing food and service. Jessica A and Corey were absolutely amazing! Can't wait to come back. Thank you!
Sam Platten (Splat25) . 2024-10-17
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Beautiful food, great server and service. Can’t wait to come back again soon
Will Hamblin . 2024-10-17
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Eaten here a few times and never disappointed.. will be back again soon .
it's only me . 2024-10-17
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Cory great server, helpful and friendly, great bloke.
Dom Johns . 2024-10-17
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Excellent experience, had great service from Cory and the food was great
Tosin Gbadamosi . 2024-10-17
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The burger was absolutely awesome could of eaten another. Definitely going back for the money was well work it.
Paul Channell . 2024-10-15
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The service was lack lustre from what looked like a demotivated workforce and my burger was dry and poorly presented (see picture). This is such a shame as I booked a table for my son’s birthday and he was really looking forward to going to Fat Hippo. We were given a warm greeting and seated by a lovely young lady but when we were handed over to a young man with red hair and glasses, is where things went wrong. It was not busy (30% occupancy) but he was too engaged chatting at the end of the bar with his colleague (literally a few metres away from us) and it took him 10 mins to get us a drink order and took our drink and food order at the same time he took that long to come over. My son’s can of draft beer came and exploded all over the table (can looked like it had been agitated) yet we had to clean the table ourselves with napkins as he was too busy chatting. The food came and the chicken was overcooked and tough, and the bun dry. So much so we needed sauce to help it go down (for an extra £1) The decor is great, a really cool space but the service was of a level I would expect from a motorway service station, why could the cheery lady who greeted us not have served us. Such a shame as it used to be a great burger spot. Friday afternoon, 11 October 13:30.
ben snowdon . 2024-10-15
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Fantastic food throughout - the trash browns were a great starter! Loved the burger - put together with care - good sized portions too. Our server Daisy was fantastic and the whole experience was really positive - will be going again for sure.
Nick Dobson . 2024-10-14
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first time at this restaurant i had heard it was really good the decor and everything was beautiful food though different story my order arrived burnt like the bun and cheese and been completely charred my other half who is dairy free specially ask no cheese even no vegan cheese and yet his burger came with cheese and had to send back to add me and other half have been ill all night from the food as was only thing different we have eaten take that as you wish
Katie Bland . 2024-10-13
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Service was a bit hit & miss but good in the end. Food which is most important was ace. Loved honey chips on my previous visit but the liquid cheese topped it. thank you for a lovely visit. We were visiting my granddaughter at uni.
Jackie ward . 2024-10-13
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Really tasty chicken burgers, chips, and sauces. Lots of options to choose from & really nice interior at the restaurant. Staff were really good (thanks Rob & Kai!). There was a long wait for food, however the staff made us aware and were really attentive on a busy Saturday night, would recommend for good burgers.
Matthew Jones . 2024-10-13
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The burgers were great quality, the service was fast and efficient and the staff were helpful. Thanks Corey.
Adam Castledine . 2024-10-12
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Good service. Daisy was really good thank you
Kye Jeffery . 2024-10-12
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Service was spot on and can’t complain about it. Good however! When the chips taste better then your burger and they burn your partners cheese and burger. Would not recommend the food to anyone, wish they would season their meat, even McDonald’s seasons their meat
Zachary Critchell . 2024-10-12
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First time visiting absolutely loved the burger and fries Staff were great menu looked amazing The place its self was interesting clean and tidy Can't wait to come again So far this is my favourite burger place in Nottingham
Chris Marlow . 2024-10-12
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Great place to come and eat, just ensure you book as it is popular at all times of day!
Ady Vipond . 2024-10-12
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Quality breakfast, the hash browns are out of this world! Very reasonably priced and good service
Jamie Parker . 2024-10-11
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Ordered a beer, and the delivery driver made me show my ID/give my DOB, but there was no beer in the bag. Bit annoyed as it was like £5...
Will . 2024-10-11
MORE AT Just Eat
Food was great, daisy was full of enthusiasm which really helped me and friend find the perfect burger, thanks!
D Scott (Canonman) . 2024-10-11
MORE AT Google
One of the best burgers ive ever had, Everything was amazing, would defo suggest the fat hippo burger with added chicken, Garlic mayo was 10/10 along with the fantastice staff /service, will be coming again.
Sheep matter . 2024-10-09
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I came here last weekend, the food is great, such a huge range of options and all fresh and delicious, but better than the fantastic burgers is the service!! I was served by Clayton and I’ve never had such a lovely warm welcome, they were so helpful and friendly, made sure I had everything I needed and went out of their way to make sure my dining experience was top notch, couldn’t recommend it more I will definitely be back!!!
Alex G . 2024-10-09
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I'm not impressed with this place at all. I ordered a takeaway with them through Just Eat and the quality and presentation was absolutely atrocious. Undercooked burger, milkshake with zero thickness or texture, chips with sauce smeared all over the packaging And it made me really unwell; vomiting and an awful stomach ache. It ruined my entire day the day after because my stomach felt so bad. I left pretty much the same review as this one on Just Eat, expecting a response of some kind (like the majority of restaurants do) and they've just ghosted me; not even a "sorry about that" let alone a refund or anything. Really upset by the whole experience.
Tom . 2024-10-09
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Food was fantastic and very reasonably priced. Quick service and the lady who served us was awesome
Matthew Green . 2024-10-08
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Molly was the best server ever! So beautiful and attentive. Shame the tables are so close together, called fat hippo but you have to be a size 4 to get to your seat.
Jessie Rogers . 2024-10-07
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A lovely meal. Emma our server was lovely. Very cool and efficient too. Thank you. Well be back soon.
Sue Taff . 2024-10-07
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This was my first time going to fat hippo Nottingham and will definitely be back. Also our server daisy was really attentive and polite.
Laura Antcliffe . 2024-10-07
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Brilliant place to eat tasty food great service lovely people.
Maddie Barker . 2024-10-06
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The food was tasty but the service is absolutely awful. When arrived waiting 10/15mins for our drinks order. The food took over an 1hr 20mins for our meals to arrive. This was a group of 6. Wouldn't recommend this place. Untill the service is sorted. Something management needs to look at.
Priyesh Bhudia . 2024-10-05
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The food was very good and customer service was TOP NOTCH 👌👌. Would definitly come here again
Tevyn Augustin . 2024-10-05
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Delicious! Get the Truffle & Parmesan Hash Browns!!!
Chloe Batten . 2024-10-05
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We have visited Fat Hipppo many times before and always had a brilliant time so made sense to book again for a birthday meal. We walked in on time for our booking only to be ignored by the various staff giggling amongst themselves. We were eventually shown to our seats and then ignored again. No drinks or food order taken. At this point no other customers were in the restaurant. So no excuse in my eyes. We got bored of waiting, no atmosphere and no customer service so left. The staff didn't appear to notice as the giggling had started again. We visited London this weekend and Fat Hippo was suggested by friends, but we offered an alternative due to our rubbish experience in Nottingham. Will not return. I don't expect a response as already reviewed direct to the restaurant over a week ago with no reply.
Jo Hindson . 2024-10-04
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We’ve just been for a visit to try out the breakfast after a birthday stay in Nottingham. Met with a warm welcome we ordered quickly and chose the meal deal option which gave us a burger, 2 hash browns and orange juice or unlimited coffee each. Food and drinks arrived quickly. The breakfast was absolutely amazing! Tasted and presented better than we expected and the hash browns were to die for! Thank you for an amazing breaky experience today!
Jamie-Leigh Dearsley . 2024-10-04
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Great evening out food amazing! Service by Daisy brilliant!
Debbie Daniells . 2024-10-04
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I had food at the restaurant and it was lovely but delivery does not come close to that standard. The drinks were missing from the meal deals. The food was freezing cold, one of the burgers was not cooked through. Definitely won’t recommend ordering.
Beyza . 2024-10-03
MORE AT Just Eat
Great breakfast, great service, wish i'd doubled up my sausage patty 🥲
xela 44 . 2024-10-01
MORE AT Google
Great food Brilliant service and staff
Michael Blackwell . 2024-10-01
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Tasty food and Corey was very helpful!
Karen Levey . 2024-10-01
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I booked a table for 8:45 pm with friends, this was my choice and recommendation. This was a mistake. I have had better service from my children when I play with their pretend kitchen in the nursery. Embarrassing. The only positive was the taste of the cold food they presented before us. To top this off they couldn’t wait to get rid of us. Such a shame as I will never consider this restaurant ever again when coming into Nottingham.
Stefan Mabbott . 2024-10-01
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That Tishawn was very helpful and provided great service to keep me thrilled the entire process!
Lashon James . 2024-10-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1226 Opinions
Xcellent spot for quick meal before night out. Awesome burgers and light bites .. Service was quick and attentive, even the chef had time for a quick chat to make sure all was well. We'll be coming back next time we're are passing through Nottingham.. Thanks to you all for the xperience
238 Opinions
Fillet steak was amazing !! The staff are all great, so friendly and helpful. Also had an amazing dessert which was chocolate fudge cake sizzler