Based on 2.145 opinions finded in 2 websites
Based on 2.145 opinions finded in 2 websites
Nº 896 in 1338 in Nottingham
Nº 31 of 51 American in Nottingham
Opinions
Saturday afternoon 4th January first visit table for two, Camden Pale Ale crisp & fresh & friut cider. Rodeo & Doomsday burger & shared some fries, possibly one of the tastiest burgers we have had, looked quite lost on the small plate should include fries. Sadly, the pricing lets it down. This place would have been packed if it were more affordable. the total bill with drinks £51 had the service charge removed £46.
radfordred . 2025-01-06
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Felt like I was in an episode of kitchen nightmares. Had read the trip advisor reviews about poor service but decided to give them the benefit of doubt. Arrived to a cold and strange smelling restaurant- I had expected amazing smells of bbq meat and a relaxed vibe but the place was empty and devoid of any kind of atmosphere. Served quickly arrived to take our orders - immediately stated that something wasn’t available. Fine. Server then came back 5 minutes later to say another item wasn’t available for a meat platter - we asked if we could substitute it (pork ribs for beef ribs) and she said no because of the price difference… could have easily waived this considering our order was over £100 or even suggested covering it with the £2 price difference. At this point I gave up - the remaining options were just burgers which is not what I wanted nor expected from an ‘authentic’ bbq restaurant. Don’t waste your time or money.
Frankie O . 2025-01-02
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Visited red dog on 17th December at 12:30pm. We have been numerous times before and have been disappointed the last few occasions but I wanted to give it another go as I know how good they can be. Wow, so glad we did. Food was perfect, service was brilliant. The servers took extra time to talk us through options and preferences and were very friendly and personable. Food came out piping hot and absolutely delicious, best burger I have eaten in years. I had a double cheese burger and my partner had a solo platter. We can’t wait to come back.
Aimee . 2025-01-01
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Great for a date night or relaxed meal the burgers were great and the pork ribs are to die for, proper authentic bbq smoke just like the states.
aj489852 . 2025-01-01
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Not what I expected I have been to the USA quite a few times and this just isn’t America food bit of a mish mash put together and the drinks are extremely expensive don’t think I will be rushing back here soon
Tom C . 2024-12-29
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We turned up without a reservation but they managed to squeeze us in. So glad they did. The food was absolutely amazing. Our server was fantastic but unfortunately can't remember her name. I recommend the burnt ends and the Mac and cheese. The burgers looked amazing. Can highly recommend eating here. You need to open a restaurant in York as we're only in Nottingham a few times a year for gigs.
Sarah Atkin . 2024-12-22
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Average food but overpriced. Tv was on very loud and it was very cold when you took the trek to the toilet. Had to send chips back as cold, replaced them but that took 15 minutes. There are many cheaper places that do better food, however the milk shake was very good.
Ian Yarnell . 2024-12-18
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Went with a friend and both ordered the New York Platter each, the food was passable (chicken tenders were the highlight, very tender insides and crunchy coating) but didn't seem like anywhere near enough quality nor quantity to justify the price. The service was very good and the atmosphere was nice - seems like a decent place to go if you want to go and watch the football for sure. The mens toilets however are in an absolute state of disrepair - three taps and two of them didn't work and one was a dribble, the taps area seems to be utterly rusted over. Overall, flaws aside I'd say maybe check it out if you are looking for something to try or want somewhere to watch the football, but don't expect to be blown away.
Benji Preston . 2024-12-18
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Good and hearty food, french fries are disgusting wrapped in something spicy -disgusting. I just like plain french fries! Camden stout was not available. The service is good and friendly.
Eybe Sim . 2024-12-16
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Booked in here for our work Christmas meal. Communication prior to the meal was brilliant. Service really good and the food was great too. Nothing to moan about and will definitely be coming again
Dan Hughes . 2024-12-15
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Definitely the place for a quick American meat fix!
R Rioja . 2024-12-10
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Visited again Saturday evening tried the oregon platter was a great experience well cooked presented awesome flavours well recommended
Paul Hynes . 2024-12-09
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Amazing. The food was gorgeous. Service was quick and staff were friendly. The decor was rustic modern vibes, very nice low lightning. I would definitely recommend it to everyone, if in Nottingham.
Jess . 2024-12-08
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Very disappointed, food was mediocre at best, burgers served on side plates, Philly cheesesteak was not very nice at all, very bland, cheese wiz on it which was disgusting. Very expensive for what it was, won’t be returning again.
Joanne White . 2024-12-07
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Excellent food, great customer service and rich environment.
Phoenix Kittamai . 2024-12-06
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Great food. Burgers are amazing and messy. Not keen on the mandatory service charge.
Speed Godz . 2024-12-03
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Very good BBQ which we could barely finish. Staff were very good and very considerate of allergies. It's quite expensive but you do get money's worth with the quantity. I would go again.
Harry . 2024-12-03
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It's got to be the best meal I've had outside of home. It's worth every penny you spend.
terence sharkey . 2024-12-01
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Lola was an amazing and very helpful Thank you
Tom Rhodes . 2024-11-30
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We got 2 of the Kentucky platters, 1 Oregon platter and 2 plates. I kid you not, when I say this food blew us all away. We are all big eaters and very much prefer American style food over anything. This is by far the best we have experienced. 3.5 hours after eating we were all regularly groaning for being so full and satisfied. The taste of these dishes was unrivalled. Definitely returning.
Thomas Davison . 2024-11-24
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Really good flavour and the ribs and chicken were extremely tender. It is a bit pricey tho, especially since no sides are included with the burgers.
Iarina . 2024-11-23
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Great food and atmosphere for a special occasion as it is pricey - worth it though. Great service from Lola - huge thanks
Judith . 2024-11-23
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Really nice food, our waitress Kaylah was brill 🤩 made some nice mocktails up for us xx
Imogen Smith . 2024-11-22
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Really nice meal! Kaylah was lovely. Ribs incredible
Hannah Kent . 2024-11-22
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Been here couple of times before, and it is nice in here,and the food is nice. Yesterday I was with my family, everyone ordered burgers and I ordered ribs, and when I ate half of the beef ribs, I pulled a long hair out of my mouth. When the personel asked is everything ok I said that I pulled the hair out of my mouth and she said that she is sorry and moved to the other customer. My husband didn't mind it so we didn't make a big deal out of it. But as a restaurant that has prices like this and our receipt was over 170£ I think that the serious restaurant should have excluded that meal from the receipt. Overall nice restaurant but after this will not go there again. In order to respond to the comment below, I understand you have to write something to not look so bad in this situation, but it doesn't have to be a lie. I was with my family of 6, and no one seen anything differently from what I have said in this review. Im not much offended by the hair in the food, but with no action taken at all when I said that I pulled out the hair of my mouth wrapped in meat I was chewing, and now later I see your respond. Best wishes to you that this doesn't happen to other customer, and please if it does show some respect. Thank you
Alina Rasamizafi . 2024-11-19
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The service and atmosphere of the place was great, however, the food wasn’t great - we had asked for a double XL burger and we did not get this Myself and partner have been sick all night following both having burgers and the burnt ends Definitely not worth £80, really disappointed with yesterdays meal
Gemma Harris . 2024-11-18
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Very nice but the prices are extortionate, especially the fries. £5 for this????
Earth Stick . 2024-11-18
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Lola provided great service. Listening patiently to us whilst we were looking to customise our platter. Great staff, great vibes, would come again. Would recommend!
Robert Gregory . 2024-11-16
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Food was delicious.. I asked for no onions, but they came with my food which spolit it a little
Ann Fuller . 2024-11-14
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Came here for my birthday, with my family. Food was really nice but a bit expensive. Service was excellent from the young lady who looked after us. Atmosphere was good but let down by the state of the toilets downstairs. Broken toilets and would not flush, or been flushed. More importantly no water out of the taps so no hand wash. Very poor for a restaurant in Nottingham
Robert Mann . 2024-11-08
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Waited for over an hour for food, was offered a drink to balance out.
Nathan Yeomans . 2024-11-08
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I'm a huge American BBQ fan so was looking forward to this. It promised a lot but the food was just average, not enough smoke or bbq flavours coming through but the food was cooked well enough in and of itself
Marc Francois . 2024-11-03
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Red dog saloon isn’t the place to go for authentic barbecue food in Nottingham. Upon our arrival, we were informed that there was no chicken available at all, which limited my wife's options. We arrived yesterday, intrigued by the hype surrounding this place on social media, but we were instantly disappointed. We ordered a few drinks, but the first ones we received were flat. We asked to have them replaced, and the replacements also arrived flat, as if they had just been topped up with a bit of fizz. Next, we ordered our food. My wife chose a burger since there was no chicken available, while I went for the Texas Trinity plate. When the food arrived, it was another letdown. My wife only received the burger, so we inquired whether it came with fries. The server didn’t mention or say anything, and eventually, they brought out some fries dumped them on the table and walked away, which were later added to our bill. For the price of £13-£16 for a burger, should we really have to pay an additional £5.50 for a small tin of fries? A We ordered the Texas Trinity plate, which costs £24.50, and were shocked by the portion size—it looked more like a kids' meal. For that price, we received barely a teaspoon of coleslaw, two thin slices of pickled cucumber—supposedly the side dish—two slices of brisket, a small bony piece of pork shoulder, a hotdog, and a cheap slice of white bread that was untoasted.) Overall, we felt it was a waste of time and money to eat here. I recommend heading just 10 minutes up the road to Hickory’s Smokehouse —it’s far better and definitely worth the money!
Jak Woodliff . 2024-11-02
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Was quite excited to dine here as it seemed right up my street. However, going at 5pm on a Wednesday night and it not being busy at all (about 8 tables when we arrived), they hadn't even wiped the table down they reserved for us. Fast forward 5 minutes and we got our order taken pretty friendly-ly. Another 10 minutes before our drink came out. A little long for a singular pint and a coke, when no other drinks were being made. Over 40 minutes later our food came out. We were apologised to just before about the wait, but rather hastily. The food itself was fine. Lukewarm, despite the wait. And the actual burger didn't taste of anything, it felt like they were throwing fancy toppings at it to make it taste good. And it did actually taste good, to their credit. But it was a lot of money to pay for an average burger each and fries to share, as they aren't included in the high price. We then had to beg for the bill, despite there being three staff at the bar chatting, and not one of us clearing our table or asking us how our food was at any point. Very disappointed, wouldn't waste your money. There's plenty of other great places to eat in Nottingham!
Joe Griffiths . 2024-10-30
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Decent food and good service but very pricy for what it offers.
K S Zanika . 2024-10-29
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Absolutely fantastic. Brisket is to die for. Pricey for BBQ, but definitely worth it. 😋
Steve Bower . 2024-10-27
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Worst burger I’ve ever had - way to salty
Markus Nasty . 2024-10-23
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damn - come out of here 1 stone heavier. Food was immense, got a bit greedy lol definate treat venue to come back to
Daniel Morgan . 2024-10-22
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Great place, been several times and will definitely be going back too
Stuart Hayes . 2024-10-20
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JUST GO TO HICKORYS INSTEAD We drove over 40 miles to try the red dog in Nottingham. We arrived an were seated quickly. The waitress came and took our order. This is when the issues started. So we ordered. After 15 mins the waitress comes back and tells me there's no chicken. (Why wouldnt you state this as people enter) anyway it annoyed me but I decided to order something else. Also they don't even have a soft drinks menu. So in essence they can bring you a lemonade and charge you whatever they want for it. But bavk to the food after a very short wait all the food was brought to the table. Remember I said the food came out quickly. The fries were stone cold they also brought us x2 mozzarella sticks when our order was 1 mozzarella stick and a mac n cheese. I called the waiter as the waitress had obviously gone to Narnia. He wasn't english(wish is obviouslynot an issue BUT) he looked confused as hell when I told him this is not what we ordered. He took the extra mozzarella sticks I.stead of just allowing us to have them. My partner asked for some salt. And that's when he decided to join the waitress in narnia because we never saw him again. The food wasn't anything special. But the mac n cheese was foul its just pasta in the funniest cheese sauce. My partners brioche was burnt. We complained about all these things at the time we were there stated we'd never com back. They offered us a drink to try and make up for it. That's when we decided to leave as I was gettin angrier by the experience and didn't want to cause any trouble. So overall just avoid this place completely. I have noticed they do reply to comments. But in absolutely no way do they try to offer resolutions. They just say sorry for your experience. Also £11 for a cocktail. And you literally sit in the window to see a sign across the road at another food establishment offering 2 cocktails for £10. Overall red dog saloon is shocking from the food to the staff to the management that will reply terribly to this.
N G23 . 2024-10-19
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Amazing food, lovely staff The milkshake was incredible
Matthew Barrington . 2024-10-17
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Was really good and not ridiculously expensive for town. Good service (despite them having to contend with a loud and annoying group)!!
Tom Hall . 2024-10-13
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Hands down the greatest burger I've ever had. Organismic *chefs kiss*
Mariana Rodrigues . 2024-10-12
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It’s was delicious food. And all thanks for Ariadne she was helpful and friendly.
Mohammad . 2024-10-11
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We went for lunch in Red Dog Nottingham yesterday. Eaten here a few times over the years but this time it was awful. Food was ok, except for the burger which was under cooked and raw in the middle. No one came to check if the food was ok during the meal. At the end we were asked if the food was ok I mentioned the burger being uncooked, the waitress told me I was wrong without checking, ‘it’s cooked, the burgers come out slightly pink’. I appreciate a pinkish burger, but this was raw. Told they temperature probe it to make sure it’s cooked, ok fine but it was a 5mm thick burger, easy to misalign the probe and get it wrong in the kitchen, but nope, I’m wrong and no apology. I didn’t make a fuss or anything just asked for the bill. Next waitress came along and again told me I was wrong without listening to me, “Burgers come out slight pink” yes I know but that wasn’t slightly that was raw meat in the middle. Now I didn’t want money off the bill or anything just recognition that the burger was raw and an apology would have been more than enough. However nothing off the sort happened. Clearly at Red Dog the customer is not right. Off to Hickory’s from now on! So much better. Also cheaper!
Rekky _1 . 2024-10-06
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A place with a lot of ‘hype’… We were really excited about our visit to Red Dog. Sadly it didn’t turn out to be what we expected. The best part of Red Dog Saloon is the service. That’s it. The service is great, friendly, welcoming and professional. I was really looking forward to my food. It was great don’t get me wrong but when your averaging £40 for burgers and fries, it’s seems extortionate. As some of the reviews do say, there are plenty of other options available in the area. Red Dog is a good option, but by far not, the best, option. The drinks however are very reasonably priced. There is ample Parking in the local area however this can cost a bit if you go above 4 hours. Thanks for my first - and most probably last - Red Dog Saloon experience. 💫
Trehan . 2024-10-01
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First time visiting after having a quick look for an American BBQ place. The food was amazing, although I was disappointed in not being able to try a platter to get a taste of everything they offer. Platters are for a minimum of two people and unfortunately I had no one to share with. Bare in mind that when you order a meal, there are no sides such as fries added, these you will have to pay for separately, so the cost soon adds up. The choices of desert is very small and unfortunately the desert that I went for was not very nice. The chocolate fudge cake was very dry, I would almost call it stale, but I think it had been sat in a fridge for a long time. Lastly, the thing that annoyed me the most and let me down for this place is the "service charge" of 10% The reciept claims the money for this charge, all goes towards the staff. Service charge is another word for a tip, I know this I American dining but we're in the UK, if I want to pay a tip, I'll decide to do that or not. It feels dirty having that forced upon me. Nowhere on the menu does it say that there would be one, nore did the waiting staff tell me there would be.
At At . 2024-09-30
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We decided to give this place a go last night as we walked past it a few times and I love a good smoke house and was having a date night. However it wasn’t really up there, the service with the staff I have to say is faultless really lovely people working there so 5* for service but the food however isn’t that great. We ordered the cheesesteak hotdog which was just greasy and not enjoyable however the chicken burger was nice but again just covered in grease it’s also quite pricey considering you don’t even get fries or anything as a side and that has to be ordered separately. We were also disappointed as we had especially travelled here to try the brisket but when we were about to order we was told there was no brisket along with half the other menu items which is why I ended up going for the cheesesteak as I had no choice. Don’t think we will be visiting again
Matthew H . 2024-09-29
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I know it was late on a Sunday but the food for the price given was not on at all. Over £40 for a burger and ribs on their OWN and two drinks. Not to mention the ribs were like a cheap meat that was 90% fat. Rodeo burger was cold and meat was like mush. You'd be better of going to the five guys round the corner as it's cheaper and the standards are always high. I feel scammed, I regret going and I regret even paying for that shocking meal. All I got was £8 knocked off the bill for that disgraceful meal, a joke honestly 🤣 felt like I was on a set for kitchen nightmares.
Tropicdarkstar . 2024-09-29
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Ordered delivery at 5pm to be delivered at 7. Order arrived at 8:50pm and just blamed third party delivery. Food arrived cold and the meats didn’t even come with BBQ sauce. Chicken burger was extremely spicy despite selecting no spice option. Called to complain and didn’t even offer partial refund just said I’ll let the kitchen know??
Will . 2024-09-25
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Excellent food, and plenty of it, excellent staff
Richard Briggs . 2024-09-23
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No food. Just a couple of beers and couple shots of tequila good atmosphere friendly staff 👍
Ian Frisby . 2024-09-22
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Absolutely perfect night had with friends. Had the shotgun assassin XL and it was faultless. Staff were all polite, friendly and helpful. Expensive yes but still value for money. Will be coming every time I return to Nottingham that's for sure.
Daniel Potter . 2024-09-20
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I've wanted to come to Red Dog for a fair few year and we were incredibly let down, arrived at 6pm for a table and got seen to for orders really quick, no more than 15 minutes, but then waited 30/35 minutes for a barely warm cheeseburgers and fries, didn't even have time to complain about it as we had to be at the motorpoint arena by quarter past 7, honestly felt robbed of £49, so many better venues around the city. On the plus side the young girl that served us was so polite, dispite some of the attitude she was getting off other customers.
Matt Parker . 2024-09-14
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We had a table booked for 6pm for myself and my husband but decided to eat earlier which was easily accommodated by the staff. It was quiet there as few customers so service was prompt. Vegan options are limited on the menu but they were more than happy to accommodate this as I ordered the moving mountain burger. They just omitted the cheese and sauce. The food was great quality. Service was excellent. Nice relaxing atmosphere. We really enjoyed eating here and would definitely recommend. My only recommendation for improvement would be if there were more vegan options available. The only option was the burger. Id have loved a hotdog but they were all meat ones.
mich250 . 2024-09-12
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Red Dog Saloon in Nottingham is a great spot for anyone who enjoys hearty American-style BBQ in a lively setting. The restaurant offers a rustic, Western-themed atmosphere with wooden decor and dim lighting, making it feel cozy yet upbeat. It’s the type of place you go when you’re in the mood for indulgent comfort food, as their menu is packed with smoky, slow-cooked meats, loaded burgers, and generous sides. The star of the menu is undoubtedly their BBQ offerings. The ribs are fall-off-the-bone tender, with a smoky, tangy flavour that pairs perfectly with their house-made sauces. The brisket is another highlight – it’s juicy, rich, and melts in your mouth. The portions are generous, so you definitely get your money’s worth. The burger selection is vast, with something for every taste. The "Punisher," loaded with double beef patties, cheese, bacon, and jalapeños, is particularly popular with those looking for a real challenge. Their sides – from crispy onion rings to mac and cheese – are the perfect complement to the main dishes. For those with a sweet tooth, the dessert menu has classic American options like sundaes and brownies. Service is friendly and attentive, although the restaurant can get quite busy, especially on weekends, which sometimes leads to longer wait times. If you’re with a group, it’s best to book ahead. In terms of pricing, Red Dog Saloon is on the higher end for casual dining, but the quality of the food justifies it. If you’re in Nottingham and craving a BBQ feast or a big, satisfying burger, Red Dog Saloon is a top pick. Just make sure to come hungry!
Dork Ork . 2024-09-10
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The customer service was very efficient. Nice and friendly. Our bill came to over £50 for 2 hot dogs and a drink. This was with service charge like we are living in the United states. The quality of the food was nice. Not £18 nice. But nice. Appropriate prices need to be applied here. They got some really good beers here for a pretty penny too. Its confusing how busy this place considering the prices. You can take in consideration of the concept of the slow cooked process that's involved. However it shows the mindless careless spending people can be and won't pull this expensive price to attention. I overall enjoyed the food but for the price. I will not go back in a hurry.
Ns s . 2024-09-08
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Booked a table for 9 and no issue with the reservation. Staff friendly and the food was very nice. Would highly recommend
John K . 2024-09-08
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Delicious food. So much to choose from.
Joshua Porritt . 2024-08-29
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Always feel a bit mixed about this place. The burgers are pretty good although I do feel like they are a bit on the expensive side given you get nothing included with them, so once you've ordered fries you're pretty deep in the hole already. There's some other good options for burgers in Nottingham which I think are just as good quality if not better and without doubt a better value. My most recent visit I found very greasy compared to other visits I always really fancy one of the platters, but most (all?) are minimum 2 persons so need someone to agree to share so never been able to try one. Would be nice if there were platter options available individually for those that want to try a few bits. It's one of those places that if someone else picks it I'm happy to go, but I'd never really choose it myself or recommend it over the other options available nearby
Jack Gough . 2024-08-28
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The food was really good, nice chilled vibe at lunch time and good beer.
Alex Kelly . 2024-08-28
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We went here yesterday, the staff immediately acknowledged us and were brilliant. We were seated quickly, we did make a reservation. One of our party has dietary requirements and were immediately given a chart with the ingredients in all food. We ordered burgers and brisket, the brisket was amazing. The burgers came and were not cooked in the middle, we didn't realise that this is how they're served. We had no idea this wasn't explained to us neither did we ask for them to be like this. This could be particularly concerning for someone who's pregnant or who has a weakened immune system like one of our party. We understand the ingredients / steak the restaurant use are of high quality and stringent measures will be in place however we know the risk isn't 0% and it just seems like an unnecessary risk to take without first informing the customers. One of our burgers seemed really raw in the middle, we highlighted this to the staff and they were amazing. They offered us a fresh burger or to take it off the bill, we chose the latter. The atmosphere was quite rowdy / loud probably due to the location being 8pm on a Saturday next to all the clubs and pubs. The price was fairly expensive and sides like fries / chips were not included. You had to buy them separately. Again this is probably because of the ingredients like the steak being of higher quality to try and prevent any foodborne illnesses from the medium / rare burgers. Ide also like to note the staff did offer to recook all the burgers thoroughly when we queried the pink centre of the burgers, by that time though it was too late and we'd already ate at least half. I asked for some ketchup and BBQ sauce, the BBQ sauce was a bourbon type, it was really nice! We would probably not go again just because with the price / atmosphere and food taken into consideration we could go elsewhere and have a better experience. The restaurant does look really cool, nice vibes and would really attract the customer it's aiming for, unfortunately that's just not us. Can't give the staff enough praise, got a great team working there 👍
Joey . 2024-08-25
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Used to be good, but they just delivered an undercooked patty. It’s one of those thin ones too, so quite an achievement to undercook it.
Felipe Lessa (meteficha) . 2024-08-15
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Went in for lunch as I was eyeing this place for a long time and wanted to take my boyfriend there. We went in and stood there for good 10 minutes before approaching the bar and asking to be seated. After ordering an alcoholic beverage I had to wait another good 20 minutes for it. Finally we ordered food. The food was amazing I have no issues with the food. The meat was perfectly cooked and burgers were incredible. However that was the only thing that was incredible. The staff that was appointed to us looked like she didn’t know or didn’t want to do her job on that day, ignoring questions or pulling weird faces when questions were asked. I honestly felt uncomfortable by that attitude towards that customer. The other girl on the shift was very attentive and polite I have no issues with that.
Bombelek . 2024-08-11
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We had dinner here on a Sunday evening and what promised so much, delivered so little. The food was greasy (even the buns had some kind of oil purposefully brushed onto them which meant your hands were covered right from the start), the portion sizes were small, the fries were crisped (am sure you know the sort…hollow crisped shells for fries), and in my opinion over-priced. We mentioned that the food was too greasy, when our plates were cleared away, but our comments were either not heard or ignored. A really disappointing experience both gastronomically and fiscally!
Andy S . 2024-08-02
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For a table of 7 two meals came out first then it was 20 mins before the next four meals two were incorrect, last meal and two side forgotten dispite server being reminded that they were missing three times got brought out 35 mins after everyone else had finished there food Two burgers ordered were wrong but were not fixed, one plate was chip and hurt one of the tables fingers Bill was given to table befor we had finished eating On bringing up the issues management was hostile and refused to accept that the service had been so poor and escalated situation multiple times Long story short worst service I have received in a restaurant to date and would not recommend eating at this venue
LuckyRed . 2024-07-27
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I have been here a few times before, and the service has been very good before. However, my recent visit was profoundly disappointing due to several service issues that left us perplexed. When we arrived tonight, our waitress took the order for our party of four. However, things took a confusing turn when the food arrived. One of the dishes was beef brisket, but the waitress insisted three times that it was pork rib. Despite our insistence that it was brisket, she maintained it was pork. After going back to the kitchen to check, she returned and said it was indeed beef brisket and that we had not ordered pork at all. This was highly confusing as she had just been adamant that we had ordered pork and that the dish was pork rib. We just wanted to enjoy the dinner so we left it. To make matters worse, she claimed that she had read the order back to us before submitting it to the kitchen, but this did nothing to clarify the situation and only added to the confusion with her inconsistent statements. There was no apology for the mistake, just a firm insistence that it was our error, despite the fact that all four of us clearly remembered the order correctly. The disappointment continued when it came time to pay. My friend asked to pay the entire bill in cash, which amounted to just over £200, including a £30 service charge that had been added without any consultation. My friend was short by just 13p and asked if this could be discounted (especially given the errors made). Shockingly, the waitress asked if he could pay the remaining 13p on card, which felt extremely petty and unaccommodating. Overall, the service during this visit was confusing, unprofessional, and disappointing given previous experiences. Given this experience, we will not be returning.
Joe C . 2024-07-24
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Absolutely terrible food and service 2 meals brought wrong and then not corrected food cold and extremely overpriced
kevin johnson . 2024-07-19
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Overpriced and very average. 4 people eating and didn’t hammer it but was still almost £300. Wouldn’t go again. Service was slow but not the staffs fault as they were good. Service charge was £25. We could have requested this to be taken off the bill but it was a drop in the ocean in relation to the overall bill. Just not worth the money unfortunately.
Glen . 2024-07-17
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First time eating here and wasn't disappointed,the food was sooooo tasty and jimi was very friendly and helped us make fantastic food choices , can't fault the food or jimi , FYI food portions are big ,will definitely be back
Heather Whitaker . 2024-07-10
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Came here with my husband for a spontaneous lunch out , really nice fresh food, lots of choice , very filling but if you ask for a box you can bring it home! Would return , good location.
lou08moo . 2024-07-10
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Visited on Sunday and were the first in there, We were asked about any allergies, which is great, as we were seated. The two girls serving seemed nice. Before ordering we were advised the ribs wouldn’t be ready for another 20-30 minutes so we ordered the USS Oregon platter for 2 which clearly states what you get. Unfortunately after ordering we were told there were no pit beans and were offered either a Mac and cheese or another burnt ends mash. The food came really quickly and looked delicious. On first taste it seemed great, the brisket was lovely and tender, the mash was creamy and the extra onion rings were beautiful however, the pork rib was tough and fatty and only just cooked through, the shredded/pulled pork in the middle was also very very fatty with no real distinct flavour. The mash itself was nice but the burnt ends needed about another hour, I’ve never had burnt ends where I could actually see the fat, it’s usually all nice and dark and juicy. Towards the end of our meal we realised we hadn’t got the iced tea that the platter is advertised as coming with so when the girl came back to the table we asked her about it. She seemed a little confused at first then said oh you have to ask for it so it’s not wasted if we pour it!!! It’s paid for in the platter price of £32 per person so if we wanted to waste it that would be our prerogative. I advised maybe that should be stated on the menu then. I didn’t have any as I had finished my meal by then but my partner was given a tumbler of it and it was ok but should have been served with the meal. All in all we spent £90 and came away disappointed and wouldn’t recommend or visit again.
Kerrie Saxby-Hibbert . 2024-07-10
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We had food and drinks here on a Sunday afternoon, and I was blown away both positively and negatively... the service was excellent, and so was the food. We had a platter for two people, and there was SO MUCH FOOD! We had to take a doggie bag home, and the servers were very friendly and helpful, providing advice for my partner on what would be ideal... so why the negativity... well, when the bill came, it seemed overpriced £100 almost exactly for 2 people to eat, and we only had two drinks now I don't mind paying for good food. I really don't. I just feel the menu kinda pushed you towards a platter as the smaller plates came without sides... and the sides were expensive... £6.50 for a pot of beans seems crazy to me... they are, in essence, baked beans with meat dripping in them... like I said, I really enjoyed the food, and we left stuffed, but the price left us feeling a little ripped off... if I heard the price had been altered, I would definitely return and recommend... though at the current price, I think there are other BBQ places just as good at maybe half the price.
Luke Cumberpatch . 2024-07-09
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Words can’t describe how good the food tastes, best thing I’ve had in year 😍
Aksum White . 2024-07-08
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Loved it!!! Food was delicious. Server was personable and helped me pick my food and honestly she gave a great recommendation. Not a bad thing to say about it. We didn't book, just turned up. Really loved it. Only thing I would say was pudding wasn't worth it but that was just down to my taste.
Becki Golding . 2024-07-08
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1st visit and won't be the last. Food was excellent
Katrina Bormanis . 2024-07-03
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On the pricey side for what you get. It's nice however if you vegi, you 100% better off going for the vegi burger. The service was wonderful which i cant fault it. However the place wasn't busy.
Edwould Zilla . 2024-06-21
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First time here, nice vibe in the place…staff were super friendly and efficient. Food was awesome! Love the sweet tea too!
Adam Parky . 2024-06-21
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Burgers are said to be served Medium but came to the table quite well done and very dry. It was nice after it was rectified but certainly not worth the price... the whole menu is just too expensive for what it is. Staff, however, are lovely. We went in the afternoon and found the atmosphere to be lacking; I can't remember the last time I've seen it busy. That was my very last visit. Sorry guys
Stacey Magnus . 2024-06-20
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Red Dog Saloon was such a great place, the burgers were delicious and really big and filling, the staff member that served us was really nice and polite, the atmosphere was great and the location is great! Really central and close to everything I needed
Stacey Haycox . 2024-06-16
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Visited for the second time, took 4 people, the food and atmosphere was great. Really relaxed setting for a Saturday evening, ate and drank non stop for 2 hours. Good vegetarian selection for non meat eaters (not me) so everyone was happy. The oreo milk shake was top tier!
Conor Morrissey . 2024-06-16
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We love Red Dog Saloon! The burgers are authentic American Texas BBQ with generous portions, perfect for those who enjoy a hearty meal. While the prices are higher than most burger joints, the cost is justified by the portion size and exceptional quality. The restaurant itself has a charming ambiance, with dimmed lighting and decor reminiscent of an old saloon, making it a lovely place to dine.
Derin . 2024-06-16
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The staff were great, the food was absolutely amazing. We had a peanut butter burger, hickory burger, general Patton, fries, mac and cheese, slaw, cheesecake washed down with a shake. It’s always a fantastic meal but you get what you pay for….. however only gripe which took the cherry off the cake was…. Flies….lots and lots of tiny flies in the restaurant and on the bar. We had to keep swatting them off the food. It didn’t deter us though as the food and service is so good. We will definitely go back.
Liam M . 2024-06-15
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The cheese burger and fries was delicious The peanut butter burger good
ahmad . 2024-06-07
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Constantly runs out of food - not much point being a restaurant
Abbas See . 2024-06-05
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Food and service was fine. But be warned, there are hidden "service costs" and a "tipping culture" which shouldn't be encouraged. Edit for reply: dropped another star after finding out you don't have to pay the service charge and we was not told this by the waitress, even after mentioning it wasn't fair.
ryan howard . 2024-06-03
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Philly cheesesteak burger was incredible! Had with the platter was a beast
Dale Pickstock . 2024-06-02
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The food was ok at best, service was good. Overall an experience i won't be quick to revisit. Prices are too much.
El Profe1000 . 2024-06-01
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Initial service was fantastic, but then a drink was forgotten and had to be reminded and all but one burger was served and had to wait about 10 mins. Other than that everything was really good, food was very good, staff we're friendly, would probably come back when not as busy
Daniel Healey . 2024-05-27
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great place in the centre of nottingham. we had megan as our server and she was so lovely and on it all night. good portions on the food and everything came out quickly, even on a saturday night. have been here once before for lunch and glad to say it’s still just as good for dinner
Gabriela Krgo . 2024-05-25
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1st time here and won't be the last,food was superb and service was very good too. Wife had Philly cheese burger,they gave her the option of doubling up,she's glad she didn't,it was massive and packed with filling,it was gorgeous. I had the juicy Lucy sandwich,also packed with filling and bloody lovely it was,we both had the fries which are coated and really tasty. We both had dessert too,I had chocolate fudge brownie and the wife had caramel cheesecake (which was huge) both were really nice too.We had Elizabeth serve us and she was really nice. Definitely going back to try other delights and will highly recommend.
Adi Dob7 . 2024-05-23
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Popped in for lunch and the food was amazing. Will be back!
Linda Byrne . 2024-05-22
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Arrived for lunch time. There was no one. The food is pricey. I have had better for cheaper. Chips are extra.
Glyn Hodges . 2024-05-22
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Been wanting to come to a Red Dog for a long time. Finally done it in Nottingham and it didn’t disappoint. The menu choices are great, the food tasted delicious and couldn’t fault anything at all. Alos the drinks were amazing and the staff really looked after us and were welcoming and lovely. Thank you again and we would definitely return 👍🏻
Lee Pull . 2024-05-22
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I had a great time at Red Dog Saloon, the food is excellent. I'll be back! Thank you 🙂
Maja mtz . 2024-05-20
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Very friendly staff, clean, delicious food but unfortunately a loud stag do arrived half way through the meal which ruined the experience and atmosphere and no one told them to be quieter even other customers were complaining but definitely would go again especially for the mashed potato with pulled pork and gravy they need to make this as a main course soooo good 👍🏻
Louise b . 2024-05-17
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Honestly terrible. Went for lunch got a platter between two (which was £65 and we thought it was £30 ish) wouldn’t have ever got it we knew was awful. Half of it was horrible. £140 for lunch for 2 people feeel like we been robbed for average food
Nathan F . 2024-05-16
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Food wasn't great I ended up in hospital due to not being able to breathe after eating there. The fact that everything is cross contaminated for allergies should be told before ordering drinks as we'd have gone somewhere else.
KATHERINE Walker . 2024-05-15
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Incredible food, definitely cured my craving of a proper smokehouse. I visited twice whilst in Nottingham, and would 100% recommend the long horn rib, or if you're very hungry, the platters to share are brilliant 👍
Jordan Lee . 2024-05-14
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Beautiful food Has to be the best burger ever 🍔 Server was lovely
Skyler Chrich . 2024-05-14
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