Rossmore Cafe in Cheshire West and Chester

Tried to order from this cafe a few months back, waited over an hour before I had a message to say the order was cancelled and my money would be refunded in 3-5 days Thinking it was a one off I’d try again, they have just done exactly the same again! All I’ve had is a text message after waiting 90minutes to tell me they were too busy and I’d get a refund in 3-5 days Couldn’t get hold of them on the phone either Just a suggestion, but if you’re too busy then don’t allow people to order!

NEVER AGAIN! Walked in and waited for member of staff to finish sending a text/playing game to come and serve me (big woman who said she was owner? Sitting in corner of cafe). Ordered a baguette (got a soft sub) and had questions about an allergy was told 'check online' sorry but this is a legal requirement to know! Ordered a meal deal with crisps, chocolate and crisps-in fairness was a good offer. Shame the crisps was out of date, didnt bother looking at chocolate dates. Place is downtrodden and a real 'dirty spoon' feel about it. Smell of stale fat/grease lingers in air. Dont think ill bother again