Based on 2 opinions finded in 1 websites

Based on 2 opinions finded in 1 websites
Nº 1272 in 1330 in Cheshire West and Chester
Nº 288 of 298 Other cuisines in Cheshire West and Chester
Opinions
Tried to order from this cafe a few months back, waited over an hour before I had a message to say the order was cancelled and my money would be refunded in 3-5 days Thinking it was a one off I’d try again, they have just done exactly the same again! All I’ve had is a text message after waiting 90minutes to tell me they were too busy and I’d get a refund in 3-5 days Couldn’t get hold of them on the phone either Just a suggestion, but if you’re too busy then don’t allow people to order!
Angela M . 2022-08-30
MORE AT TripAdvisor
NEVER AGAIN! Walked in and waited for member of staff to finish sending a text/playing game to come and serve me (big woman who said she was owner? Sitting in corner of cafe). Ordered a baguette (got a soft sub) and had questions about an allergy was told 'check online' sorry but this is a legal requirement to know! Ordered a meal deal with crisps, chocolate and crisps-in fairness was a good offer. Shame the crisps was out of date, didnt bother looking at chocolate dates. Place is downtrodden and a real 'dirty spoon' feel about it. Smell of stale fat/grease lingers in air. Dont think ill bother again
lizaanddilly . 2020-12-21
MORE AT TripAdvisor
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63 Opinions
Very good, food nice and hot. Staff on collection were polite and frienldy
351 Opinions
The food is nice, and there is a good selection, but the venue gets busy, and tables get taken quickly. But it's the service that lets it down. You have to order your meals in 3 different places if your family wants different things to eat, which means queuing in 3 different places. Why not have somewhere at the front with touch screens to order the meals? Then, just have collection points to pick the meals up using screens with numbers on it. This would save time and space as well as reduce the need to have 3 people at tills at 3 locations.
2269 Opinions
Me and my partner stayed over the bank holiday weekend and visited Chester zoo great location as it’s only 10 mins down the road. The rooms are simple but clean, modern and had everything we needed for an overnight stay. Check in was nice and easy, Louise was more than happy to help both with check in, taking our order and delivering our food and checking we had everything we needed. All the staff working were and sit happy to be there unlike some GK pubs I have been too. The pub was clean and a generally nice calm environment. Overall 10/10
119 Opinions
i always come here with my friends and lewis behind the till is the best! 10/10 💕💕💕