Rossmore Cafe in Cheshire West and Chester

Lovely spacious and clean cafe, found a tray, cutlery etc easily, all stored neatly and immaculate. Stood for ages trying to find any staff to serve me - I could hear them chatting and laughing but couldn’t see anyone. Eventually got served by a lovely member of staff and received my food quickly. Chips were lovely, gravy was as thin as dishwater and the sausages so dry and chewy I wrapped them in a napkin for my dog later ! Needed a lot of salt and vinegar to cheer that meal up - I was that hungry I was feeling faint, otherwise I’d have sent it back. You have to ask for vinegar, it’s not left out to use ??. Possibly the hot food is left out too long and dries out. No plans to visit again…..

Firstly want to give credit to express cafe which I would hope turns around such poor reviews, it's not for me to judge either way only to outline mine and colleagues opinions of the delivery service for our breakfast cobs/baps/batches call other what you will. After numerous weekends of having their bin lids not once has there been an issue, delivered very close to requested times, staff no issue at all and we have tried most places in the area, pound for pound the nicest one currently. In terms of delivery/take away this is far from such a lowly score as it is given thanks all whilst it's this good we have no reason to look elsewhere

Absolutely awful service I went to the cafe to have a tea and coffee with my mother she was getting food I have severe allergies so brought my own sandwich a member of staff rudely came up to me stating I was not aloud to eat this within the cafe. I have been many times and brought my own snack as my mother loved it in there . The member of staff then proceeded to talk about me to her colleagues thinking I couldn’t hear her. Absolutely disgraceful and last time I will be back.