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4.5

Based on 84 opinions finded in 1 websites

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Nº 127 in 574 in Preston

Nº 12 of 64 British in Preston

CUSTOMERS TALK ABOUT DISHES WITH..eggbaconcoffeecake
Score
OpinionsNoteTripAdvisor844.5

comment_iconOpinions

Amazing fresh cooked & high quality food, always delicious. Been numerous times with friends. The handmade cakes ...... omg amazing 😲

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Amanda K . 2024-10-30

MORE AT TripAdvisor

Small breakfast asked for no mushrooms and no tomatoes but when breakfast came unfortunately nothing extra put on the plate very disappointed

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Darren C . 2024-10-05

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Have been multiple times since the new ownership, first time was terrible and I notified the owners as they were new at the time but didn’t leave a review. Been great since until today. Me and my partner (vegetarian) went we ordered soup & sandwich combo (Chicken/Bacon Mayo) and Brie & Cranberry Panini with Chips. Food comes and my sandwich was hot Bacon & Chicken with mayo, but was expecting a cold pre-mixed Chicken & Bacon mayo, but I can deal with that. My partner was about to bite his Panini and thought it didn’t look right so decided to open it and found that it was Bacon & Cranberry with no Brie. We took the plate to the young girl that served us and told them, they took the plate but didn’t get a single apology. And eventually got a replacement when I had nearly finished my food. My partner is vegetarian by choice for over 20 years, however some people are due to health reasons and could cause serious issues. I have been in contact with the owners to pre-warn them of the negative review I’ll be leaving and they have offered an apology and refund. I have declined the refund as we did eat the food eventually received correctly. They also lost out on us ordering desserts and more drinks due to what happened and went elsewhere on the way home. The owners have advised they will be speaking to staff and have made a change on the till to highlight it’s a vegetarian meal so hopefully won’t happen again, but the damage has already been done and will put us off visiting for quite sometime.

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Clark F . 2024-08-11

MORE AT TripAdvisor

Very much improved with the new management, first visit after a few years,nice decor inside and good choice on menu. Minus a star though as my coffee mug was dirty, unfortunately already drank half of it until I reached the residue smeared down the inside. Replacement was quickly received though with an apology. And also the veggie breakfast was okay but not the best I've had, asked for poached egg and it came fried, toast arrived a good few minutes after the breakfast came so couldn't just tuck in. Nice seating area outside, may return to try again. Got quite busy and loud after 11am on a Saturday, lots of cyclists.

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Kasiabelle . 2024-06-08

MORE AT TripAdvisor

Had lunch with friends midweek, it was lovely, toasted sandwich with salad etc, it is in beautiful surroundings, a very relaxed atmosphere all the staff were more than helpful and friendly would definitely recommend

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da770d1l . 2024-05-08

MORE AT TripAdvisor

We live really close to Roots Cafe and it’s fair to say that it had become a bit unloved. The new team have done a fantastic refurbishment (after getting lots of advice and feedback from cycling clubs and customers). It feels fresh, bright and clean and the garden is much improved. Our food (full English and small breakfast) was excellent - high quality ingredients, well cooked. If you’ve been disappointed in the past, it’s definitely worth a visit now.

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refsug . 2023-05-03

MORE AT TripAdvisor

I visited this cafe with me girlfriend Karen, food was awful, service terrible. Karen said it was not local farm produce used which is disappointing

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W1965HRbrianw . 2022-08-02

MORE AT TripAdvisor

Immy recommended a lovely halloumi filo parcel with a fresh salad - delicious and a great cuppa too. Will hopefully be back to try the cakes. Lovely staff and Immy really makes you feel welcome. It might not be posh but it’s good honest fresh...

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I7094TCjoh . 2022-04-17

MORE AT TripAdvisor

We have just held our Christmas Cycling Lunch at Roots today. The soup and accompanying bread were both delicious and the mince pies were to die for! The service at this very busy time was also excellent. The best lunch ever.

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Pamska28 . 2021-12-19

MORE AT TripAdvisor

This cafe is a shadow of its former self, it’s a cold unwelcoming area with a dirty dark toilet.. yes there’s now only one toilet for the whole place which appears to be cleaned once a week..it was hard work before with two toilets when...

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johnsparkz . 2021-12-15

MORE AT TripAdvisor

My first visit. Short Sunday morning refreshment stop, after a ride over from the Ribble Valley. Good quality freshly cooked breakfast sandwiches, and pleasant coffees. 3 of us enjoyed what we had. Reasonable price, and polite, friendly service. The owner even brought me out 50p...

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L337-Noo8 . 2021-07-18

MORE AT TripAdvisor

I love the coffees in roots and the reasonably priced, good food. We often drive or cycle out here and always recieve a warm welcome from the staff and owner who are very friendly. It is important to support these local places who are finding...

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OnAir313124 . 2020-11-02

MORE AT TripAdvisor

Always love going there on my bike, solo or with friends. Upon a recent visit we were greeted like we had the Black Death. Ordered where to sit and reprimanded when we sat within a metre of each other. I was also told off for...

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johnmO4290PY . 2020-10-06

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I went for breakfast with my friend to be greeted by impatient staff who barked orders at us about where to stand and where to sit. The place was cold, dark and echoes. Not good when staff literally shout. The food was expensive for what...

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Madge1966 . 2020-09-20

MORE AT TripAdvisor

We usually go here for breakfast, which is always great but last night we went for an Italian evening, the first one of it’s kind so far. Excellent home cooked Italian food, lovely vegetarian option, pleasant atmosphere and great friendly service. Well done ! We...

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G781UDsaraha . 2019-12-15

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Just been in and had one of the best full breakfasts ever. The service was great. The only problem (and it is a deal breaker) is that the place was freezing with no heat on.We will definitely go back but not until summer.

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Geoff D . 2019-11-17

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Recently changed ownership. New owner has introduced homemade soups and a special - when we called in it was a Chicken curry. Very warm welcome.

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Gill D . 2019-10-27

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Always love this cafe quality food clean and tidy. We are missing the little heart biscuits ! Well worth a visit open wed to Sunday inc

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Bellboss1969 . 2019-10-06

MORE AT TripAdvisor

We keep on coming back to this place - we love it - food is always fresh and well presented and plenty of it. Very friendly staff.

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Zace66 . 2019-08-07

MORE AT TripAdvisor

Roots is a family business . It’s very popular With cyclist but is welcoming to everyone, great service by helpful staff , good food and soft and hot drinks , at great prices

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rbobavery . 2019-07-27

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Considering where the business is situated, the fact it’s always busy ,speaks volumes about Roots and the quality of the food and service ,the fact people will make and effort in getting to the cafe,.its very popular with cyclist but don’t let that put you...

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rbobavery . 2019-06-04

MORE AT TripAdvisor

Had a great breakfast here with everything you’d want from a full English. Lovely warm and inviting atmosphere.

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Exploration816298 . 2019-03-10

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We love breakfast here as the quality is so good and the staff are lovely. Only negative is they have no heating, it's absolutely freezing, on our last visit we asked about the heating and was told the owner didn't like to put it on!! Evan the next table to us was shocked by the comment and we both agreed to only visit when warmer weather arrives.

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kaycaa5 . 2019-01-19

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This a great place for everyone including cyclists. The staff are always friendly and helpful with a cheery demeanour.

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Christ T . 2018-12-26

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We visited here today as a party of 6, we called ahead and were really pleased that we were allowed to reserve a table. Close to the entrance as 3 in the party have mobility issues. We were greeted and shown where our table was and explained that once we had made our choices we came to the till to order. There is a great choice of drinks and we all chose a homemade cake from a selection at the counter 3 of the party had scones all 3 said they were beautiful there was plenty of jam and cream. The other 3 cakes were very tasty, fresh and fantastic value for money. The cakes and drinks were sorted by the very efficient and polite staff and the gentlemen that brought them to our table was very polite. We didn't feel rushed and had a lovely mid morning drink and cake. There was a constant flow of customers, ordering drinks and breakfasts as well as cakes but the atmosphere within the cafe was still relaxed, fun and friendly. There are lots of different craft items that can be purchased at the till as well. Will definitely be returning.

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raechris2011 . 2018-10-25

MORE AT TripAdvisor

We visited Roots on a Sunday morning. The cafe was full of cyclists but the service was quick, efficient and very friendly. Our breakfasts were as good as any we have experienced, very good quality food and generous portions. The gluten free cake looked delicious and we duly took pieces away for later. We are looking forward to our next visit

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PHILIP W . 2018-10-10

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I live 5 minutes down the road from this cafe, the food is average but good for the price. However the service I receive with my friend has always been less than best, even despite the fact that we were regular customers. On my most recent visit I was shocked to see that each table was given a number order for their food, making the cafe seem more like an auction with waiters shouting numbers every second. Numbered tables may be better. Our meal came with the wrong food order which is no bother as I understand orders can get wrong. After finishing my lunch, I then went up to the owner and asked where my friends food was, as it isn’t good enough that I’ve finished a meal when my friend hadn’t even seen his. She did not say a thing back to me but went into the kitchen. The OWNER then brought my friends food and said nothing. At this point, I was in shock. As a paying customer you really wouldn’t think it would be up to me to go and ask for an apology and give some advice. As I was leaving, I tried to tell her that she maybe should have been a little bit more apologetic, even if it wasn’t her fault that the order was wrong and especially considering she was the owner. Safe to say I will never be spending another penny in a cafe whose owner has no idea on customer service let alone how to run a cafe. Very disappointed.

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Sophie P . 2018-07-27

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Really nice location with great breakfasts. Plenty of room but it does fill up with cyclists, more so on weekends but I’ve always getting a seat. I’m visiting family here and for the past 2 weeks I’ve been here quite a few times. Hopping to get back today before I fly back to Canada tomorrow

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Carl c . 2018-07-25

MORE AT TripAdvisor

This is a fantastic cafe on a quiet country road that’s close to a popular cycle route. Good quality food (especially fry ups) and pretty good value too. It’s usually quite busy with cycling groups - and they sell basic bike maintenance kit. I also like the ambience.

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refsug . 2018-07-18

MORE AT TripAdvisor

This is a really good cafe very popular for cyclists many travelling from other parts of Lancashire. The cafe is set in countryside and on the site there are several craft studios.The food served is good and wholesomE. There is the all day breakfast and many variations of it.They also serve sandwiches panninis and toasted sandwiches and a wide variety of cakes and tray bakes. This is an ideal place to visit if out for a drive in the fylde countryside. The cafe is open 5 days a week being closed on Mondays and Tuesdays.

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374janetn . 2018-07-09

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Made this our cycle destination of the day, knowing we would get a good lunch. I chose the Brie and cranberry toastie which could have done with a bit more bite to it but otherwise presented well. Endless tea which is a big plus for cyclists. It’s the first time I’ve been when the weather’s been nice enough to sit outside so enjoyed the smart garden.

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GillC156 . 2018-07-09

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Visited today at 3:20 and even though there was an open sign on the door, was told they had closed. They were even serving a customer that entered 20 secs before me. As a result of me leaving a one star review the owner replied that they stop serving hot food at 3pm and in effect stop serving at 3:15 to allow staff to clear away. In effect they actually close at 3:15pm, so why advertise 3:30pm on their website, and leave open on the door. Not good in what should be a customer service orientated organisation.

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David D . 2018-06-29

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Called for the first time to get a take out breakfast. Best I've ever had. Great service and great fresh food. Cannot wait to go bank to try a full English! Little gem of a place 💕

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Hannabell333 . 2018-05-28

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We had a small full English breakfast which was lovely, not too keen on the mushrooms but everything else was delicious. The little shortbread hearts that came with the tea are a fabulous touch

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RosieS735 . 2018-04-15

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The staff are friendly as always, some new faces and smiles to be had. The food is great with a decent amount of choice and usually some specials. The choice of cakes is always good (I love the crispy cake).

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Zace66 . 2017-12-19

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Absolutely fabulous breakfast, everything fresh and baked fresh bread. A ]warm welcome. Everyone including customers are so warm and friendly. Quirky and a favourite of cyclist, fascinating and adorable establishment.

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kaycaa5 . 2017-11-12

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What a delightful little place quite busy for a Wednesday morning mid September which was a good sign. Breakfasts & snacks etc. lovely coffee & cakes! Pleasant staff & very clean

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valeriec374 . 2017-09-21

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An ideal drop in point if your out this way on 2 or 4 wheels. We like to drop in for breakfast on a weekend if we are in the area. Concise menu, great service, quality and best of all cakes!!!!Very popular with cycling groups in the area and you can see why.If your out and about this way drop in for a visit.

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Adi2011 . 2017-09-18

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The brews, food and service here is always faultless, the mini shortbread hearts with the brews are a lovely touch and delicious! We will return here time after time for cakes, lunch and breakfasts!

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Becky S . 2017-08-14

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Visited with a group of 17 cyclists, and the queue was dealt with quickly and easily by the great staff. Breakfasts were freshly cooked and served with minimal delay. The coffee is some of the best I've tasted. They even stock some cycling essentials in case you have a problem, and with the use of a floor type tyre pump.

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Pete W . 2017-07-12

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A relaxed atmosphere and do look up at the roof the cycle suspended are amazing. Not to far to drive to once you can find it!

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nigeljdawson . 2017-06-10

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Fantastic little cafe, staff very friendly. Had a small breakfast, well presented and great value for money.

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Diane P . 2017-05-19

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What a find!!Many of my cycling friends have mentioned this cafe and today was my first and certainly not the last visit. There was a large influx of cyclists in at once and they were amazing! Drinks came out within minutes. We ordered a bagel & jam and also poached egg on toast. It came within ten minutes. Considering how busy they were they did brilliant!!The toast there is epic!! Sooooo tasty. A brilliant pit stop for cycling!

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GemH1981 . 2017-04-30

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On what was a particularly grim day with sideways rain and rare breaks in downpour, Roots was like a beacon of light visible from miles away. Having spent a while trying to fumble with frozen fingers to lock my bike to the kindly provided bike racks i made my way inside to be greeted with a huge smile from the lady on the counter, in spite of me dripping on their floor. Within a few minutes of ordering I had a piping hot pot of tea delivered to my table followed very quickly by some impressive poached eggs and bacon which warmed my insides perfectly for the long ride home.

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CafeCyclist . 2017-04-05

MORE AT TripAdvisor

We have been to roots on many occasions now and time and time again the food is just fantastic. The cafe itself is located in a rural part of Preston, which adds to its charm. The food there is great, particularly the full breakfast. All quality ingredients. The bread there is superb as well.Would definitely recommend to anyone looking for a good, hearty breakfast.

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GWHITE5287 . 2017-02-12

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Been many times to Roots but today surpassed all other visits.There was a slight mix up with my order, sat and waited patiently with other members of our party who got their grub!!After a few minutes, made my problem known to the guys waiting on...well!! Straight away, got a free brew and my delicious food delivered immediately!!Can't fault the Customer Service, cheery demeanor of all the staff and the quality of the food!!

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775ians . 2016-11-21

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Visit this place fairly regularly throughout the year, the food is great particularly the all-day breakfast options! Hot drinks also excellent and the staff are always friendly

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Phil P . 2016-09-03

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Whenever we go we have a good laugh with the staff and enjoy the food. This is a comfortable place to eat and although we drive, they cater for cyclists too. Also with their country location is a great place to start and finish a walk.

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Zace66 . 2016-08-28

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Lovely quiet coffee shop. Spacious with some comfy seats. There is an outside garden which is lovely in the summer just get the traffic noise from the motorway. Enjoyed a delicious latte and panini very reasonably priced. Children's meals are excellent value and a fair size. The pot of tea could of been used for four people rather than two it was huge. The cakes are all homemade and delicious and my little boy loves the milkshakes in a large milk bottle. Only downside is you have to go outside to the loo, not great when raining!! Certainly recommend and is a cyclist haven. Staff polite and friendly.

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liljo2004 . 2016-08-14

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Well what a little gem this place was. Best breakfast I have had in ages! Reasonable prices, service was great. There was a choice of full or smaller breakfast which was good on days you are not quite in the mood for a full plateful. We got a full sized teapot for two which was excellent. The cakes looked yummy but will sample them next time. Strongly recommend it but don't all come at once....The slightly off the beaten track location was one of the things I found charming about it.

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Lillemor56 . 2016-07-26

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We cycled to the Roots cafe for a Sunday lunch stop. The decor and atmosphere is very welcoming. We ordered a toastie each which took 30 mins to arrive. The cafe was about half full and there were 5 staff members in view so we were surprised at the length of time. Usually cycle cafes are pretty fast with the food service as they know we are time limited. However, when the food did arrive it was well presented and very tasty. Only other point would be, bigger tea pots, cyclist are usually very thirsty.

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GillC156 . 2016-06-20

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This is a very friendly cafe.The coffee is excellent and the food is delicious and plentiful.Most of the cakes are home made.There is a garden at the back of the cafe which is nice on warm days.Mel the owner has worked very hard since taking over and it shows.

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_dthorpe844 . 2016-06-11

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Grand good n prices. Handy bike parking Spares for sale. Some big hills where the roads cross the canal

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Hill-Special . 2016-06-03

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Everyone knows that any good cycle ride must include at least one good cafe stop, and around this area, Roots Cafe is THE place to take that break!There's a great selection of homemade food and cakes to choose from, and speaking as a coeliac, they also have gluten-free options available.Mel and the staff are what really makes this place special as they are so friendly and helpful.......invariably making that quick 5 minute stop turn into a luxurious half hour relax!!!Plenty of bike spares too!A proper 5***** establishment!!

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Greg L . 2016-03-01

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Great place on a wet and windy cycle ride stop on a Sunday afternoon! Accommodating staff, good food and plenty of space for all of us 20+, will certainly go back regularly.

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hughd2014 . 2016-02-01

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Called in to this out of the way café which was very busy. The menu is pretty basic but almost everything which was coming out of the kitchen was the all day breakfast which seemed to be a massive hit with everyone. The also seemed to have a lot of regulars and there was what looked like a works Christmas party going on. Lots of cyclists. Clean tidy and straight forward, good parking and access.

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nicola r . 2015-12-21

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10/10 bacon barm. Great home made cakes. With a visit, and you don't have to be a cyclist to go here. ,,,,,,,,,,,,,,,,,,,,,

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LUVtwotravelllll . 2015-12-03

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Cracking little cafe, very popular with local cycling community. I often visit with my toddler and family members. They have plastic plates and cutlery suitable for young children.Homemade cakes and soup, sandwiches and toast with lush bread and the meat (especially sausage) is very high quality.Place is always clean- especially the high chairs and they have 5* hygiene rating from local authority. Free wifi, newspapers and comfy sofas.

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Sarah_J_B11 . 2015-11-07

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Super place . Don't pass it by. Stop and have a bite. You will not be disappointed , lots of homemade cakes inc soup. Sandwiches, one of my favourite stops. Ps it not just for cyclists.

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LUVtwotravelllll . 2015-10-16

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Often visited by cyclists, this little cafe is tucked out of the way, but every saddle sore cyclists knows where it is!Often serve homemade soups, cakes and sandwiches, they are all great value and taste fantastic.We visit quite often and have never had a bad snack.You can visit the local craft shops too on your way out.

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SargFowler . 2015-08-29

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I have cycled to Roots several times and each time I have been, I have had wonderful food, fab service and always want to return. It is an excellent cafe. Thank you Roots!

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mulder10 . 2015-08-26

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Found this popular 'Craft Café' whilst driving around the local scarecrow festival. It appears to be a regular stop for cyclists as there were quite a few stopping for drinks and food.It was a nice warm day, so once we had walked around the inside looking at the limited 'crafts' on display we sat in the rear garden and enjoyed Panninis and coffees. There is also free wi-fi.

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OldBear . 2015-07-12

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We visited this cafe recently and found the food and service to be excellent. My husband had an all day breakfast and I had a BLT served on freshly cut toasted bread with a lovely side salad and home made coleslaw. Both were beautifully prepared, delicious and very reasonably priced. The cafe was full of cyclists and there was a nice buzz about the place. Highly recommended.

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Sheila L . 2015-05-12

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The postcode PR4 0JB should help locate this little gem at Blackleach: a real backwater on the edge of Preston, Lancashire.Three of us went for lunch today and we were very enamoured by our really tasty mushroom omelettes and side salad at the unbelievable price of £4.25. It was extremely good value for money. Outdoors they have an excellent small range of garden plants for sale at sensible prices. Highly recommended. Excellent service and pleasant surroundings.

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maggiebd . 2014-08-06

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We really enjoyed this cafe. Under new (and very friendly) ownership we greatly enjoyed the food and it was real value for money - something we rarely say about cafes these days. Only 5 minutes from Preston.The owner was particularly nice to our young daughter. We wouldn't hesitate to return.

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Lancastrians . 2013-10-31

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Me and my partner have been here several times as we only live round the corner. We have heard so many great things and weve never been disappointed. Had the big breakfast a few times and it is absolutely delicious. Thanks for a lovely welcome. We will see you again.

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JSCL2012 . 2013-09-26

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Yum.... Lovely bacon and egg butty. Lovely place lovely attmeshere, friendly staff......will be calling again

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Christine S . 2013-09-15

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