Based on 2.592 opinions finded in 2 websites

Based on 2.592 opinions finded in 2 websites
Nº 429 in 703 in South Gloucestershire
Nº 80 of 137 British in South Gloucestershire
Opinions
The best grilled lamb and chicken since the 70s. so delicious I forgot how good food can taste. Thank you. Mt son gave it 5 stars too. Excellent
Rebecca . 2025-03-04
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enjoyed my burger as always 😊 the pistachio milk cake is realllly nice, would be nice if you could put the milk on yourself when your ready to eat it though other then that no complaints ☺️ great service as always thankyou ❤️
Caroline . 2025-02-07
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Food was late not correct to order and was cold no drinks with meals staff very unapologetic
Chawlin . 2025-02-06
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placed an order, and waited a while to see my order had not been moved to the preparing and delivering stage on the app, I had called the restaurant once they answered they hung up on me. called back later on to have them explain they were running late due to lack of delivery drivers which we under stand is not there fault and continued to wait. the driver arrived and couldn't find our road, but was very polite and helpful. order arrive without our soft drink can and sauces that we paid for.
Kirsty . 2025-02-04
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Food is very tasty but could do better with amount of sauces & salad and packaging can be much better as rice & sauce spilled out the food container
Farjana . 2025-02-02
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The chips came soggy gave order of £30 almost not even one sauce been ordering from these guys for last 5 years but recently service gone really bad
Towhid . 2025-02-02
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Realy lost quality of food horriblw
Neelam . 2025-02-02
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My favourite fried chicken. Definitely worth the wait (slow delivery but arrived when promised, roughly 80 minutes.)
Joseph . 2025-01-24
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Extremely bad Delay by more than hours. I regret that I ordered. Really time wasted.
Adarash . 2025-01-05
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perfect cheese burger everytime
Caroline . 2024-12-26
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I didnt receive my order at all
Dizzy . 2024-12-19
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Everything was over cooked & nasty. Chicken strips were hard & unbeatable, Never order from there again. pure nasty!
Mrs . 2024-12-18
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My order never arrived and money was taken from my account and not refunded
Anthony . 2024-12-17
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ordered from here in the past foods always been good, tonight was a let down the chips were stale and the strips were hard and not fresh hopefully they can fix up
Mo . 2024-12-15
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love the cheese burgers with onion rings on top, my go to burger
Caroline . 2024-12-15
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food ordered at 17.25, delivered cold at 19.40
Paul . 2024-12-14
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Order never arrived. Restaurant unhelpful when contacted
Saideep . 2024-12-13
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sadly food was late I rang but they said left awhile ago food was freezing cold on arrival
sarah . 2024-12-13
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the food arrived an hour late and was cold.
james . 2024-12-13
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ordered bbq wings that didn't taste of bbq and the rest of the chicken was greasy
Ian . 2024-12-12
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order didn't even turn up, phoned restaurant they said it left more than half an hour after, and food delivered cold
mohammed . 2024-11-30
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friendly delivery driver and very hot and tasty food 😋
Val . 2024-11-29
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Delivery driver was polite. Puddings were nice and the skittles milkshake was good.
Beth . 2024-11-28
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we ordered masala fish in nan with a side salad and fries which were cold and rubbery on arrival. It took over 2 and a half hours to receive our food and that includes SEVERAL calls. We have previously had problems but gave them the benefit of the doubt. We won't be requiring their service any longer and I would urge anyone to look for a take -a -away that actually provides good service and BETTER food.
Cynthia . 2024-11-11
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Food was cold had to reheat and some of it was burnt
Samo . 2024-11-07
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the food was amazing so tasty and worth the wait 10 out of 10 will be ordering again
Sally . 2024-10-28
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it was late but the food was lovely
Constance . 2024-10-28
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It was very bland taste for shawarma. Ordered spicy rice ,came plain rice.Overall average
Nimmi . 2024-10-23
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Great food, lovely staff, but very slow delivery. Normally a lot faster! Still worth it either way.
Joseph . 2024-10-20
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we ordered Masala fish in nan bread and it was absolutely delicious. Both of us will be ordering again. We'll done guys keep up the great tastes.
Cynthia . 2024-10-18
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Order came late and was wrong. Supposed to return with correct order and no one has returned
Wendy . 2024-10-05
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Not received hardly any food and phoned and they would not send the food they had not sent
Kay . 2024-09-23
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my wrap meal came cold and the oreo waffle i had ordered was not even in the bag and was not delivered to me
AJ . 2024-09-21
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Took too long, food was cold and one item in order was wrong.
ahassim . 2024-09-16
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ordered 2 fish burger meals when we bit into the fish burger we got a whole mouthful of cooking oil swirling in our mouth,absolutely disgusting burger tasted of old cooking oil that been used alot .Straight in nineveh my cats turned their noses at it.
shaz . 2024-08-15
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Love this place. Love the variety of food. The people there are so friendly. The food is well seasoned and flavourful and absolutely delicious.
Stacey . 2024-08-08
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Half the food was missing and what was left was cold
Tayla . 2024-07-28
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Never going to order from this place again. Ordered a spicy rice mixed shurma. What did I get? normal rice, a very small amount and what looked like just lamb. Wasn't happy at all. Got rid of it.
Sheikh . 2024-07-16
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i would like a refund because the chicken was over cooked
Mekhi . 2024-06-26
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Been unable to order from this place for a long time while it was closed due to failed health inspection. First time retrying them and they were 40 minutes late and every part of the meal was awful.
JOSEPH . 2024-06-24
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lamb shish so moist and flavorful 😍
Joel . 2024-06-22
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Food was awful very dry no sauces wont be ordering here again
Dale . 2024-06-10
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As always quality food, promptly delivered. also, a shout out to the delivery guy - thanks for delivering my order
Tippu . 2024-05-31
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Chicken Shish and the Lamb Shish wrap with chips were amazing! So tasty and highly recommend
Kay . 2024-04-20
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First time ordering shawarma and rice and salad was absolutely spot on definitely will be ordering again
David . 2024-04-13
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The food was not the best. I wish the lamb in general had some seasoning on it but I was really dry. There was no lamb meat on the chops!!!! It was burnt and had no meat whats so ever I only had 1 lamp chop which actually had meat on it. Very disappointing. The rice was nice but bland and the cream sauce I think it was really nice went well with the lamb chops.
Lavinia . 2024-03-27
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The food was cold and horrible , totally a waste of money
Cjay . 2024-03-27
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OMGGGGG the Lotus Biscoff Milkshake is to die for
Adam . 2024-03-26
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thank you soo much the best one out there
ayad . 2024-02-21
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Been here few times and not been disappointed- team are also very friendly
Akil . 2023-12-30
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Fries portions could be a bit more generous, let me have an option not to ave cheese on a burger aswell please. but the shawarma was really good!
dan . 2023-12-18
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Food was very smelly. I didn't eat
Ali . 2023-12-16
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Took absolutely ages to come then delivered to the wrong house then I phoned the shop up and they just told me it’s my problem
william . 2023-12-09
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Awful. The quality is usually way better, but the chicken was cold and the batter tasted stale, and the lettuce on the burgers was so wilted, it had turned into a paste. Also ordered the burgers with onion rings on them… one dried up onion ring per burger. Come on, guys. You’re better than this.
Claire . 2023-12-09
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It said delivered but no food ever came
Jacob . 2023-12-07
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Didn’t recieve what I asked for.
ione . 2023-12-07
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Terrible. I'm a regular customer and it seems they delivered my food to the wrong address 😡 completely unacceptable 😡
Dominic . 2023-11-30
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Excellent service from the delivery driver!
Isa . 2023-11-19
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The last 3 to 4 times I've ordered I've not got what I've asked for so this time I'm putting in bad review. Never a problem with when they turn up it's not having things I ordered and not being notified about it Not acceptable 😒
Dominic . 2023-10-24
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The food was good actually better than I expected only thing is the meat could have been hotter. You need to find a way to keep your food hotter when delivering
Ayan . 2023-10-11
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Chips were stale not cooked fresh, garlic bread was tough and chewy, garlic mushrooms were burnt. Ordered a lamb wrap ended up with lamb in a tray.
James . 2023-10-07
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the wings were upside down so all the sauce spilt and the burger buns were stale
Nevaeh . 2023-09-21
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Lovely food but was missing couple items but this didn’t wreck our experience as there was more than enough food to go round. Brilliant tasty food I would 100 percent order again. Keep up the good food rooster !!!
kevin . 2023-09-12
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The burger was formed of about 5 missmatched parts which looked like they were picked up from some leftover plate and put in the patty
Radu . 2023-09-09
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Food is absolutely phenomenal! Really enjoyed what we had!
Emily . 2023-08-25
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Good food but took over hour and a half to arrive.
Jack . 2023-08-05
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Chips where rancid and clearly gone off. Never seen grey chips before. Lost a customer
Michael . 2023-07-21
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Food still now shown up absolute joke had to go back to work as been waiting a ridiculous amount of time will not be ordering again
Sean . 2023-07-12
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Food had fell out of container and was damaged missing items not happy
Diego . 2023-07-11
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Best food I’ve had delivery for a while, would definitely recommend
Lauren . 2023-07-11
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Food arrived cold and fries undercooked instead of a 1.5l bottle of coke i got 3 cans of coke im not happy and wont be coming back there also dips were supposed to be free and got charged 30p per pot and was supposed to be included with my meal for free im am so disappointed 😢
Jake . 2023-07-06
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I orderd it and you rang me and it didn’t come through I was waiting and I fell asleep and I didn’t get my food so I want my money back please
Cay . 2023-07-05
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I ordered lamb adana, chips & salad which is a complete meal but it wasn't delivered with a free drink. secondly, i was given Rice instead of chips, thirdly the lamb adana was scattered in bits mixed up with the rice & the food was delivered cold, fourthly the food came 45mins late. I'm sincerely not happy about this.
Tracy . 2023-06-24
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A meal but wasn't served with a drink.
Tracy . 2023-06-23
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I eat from here plenty but the last 2 times I’ve ordered foods is not packed correct the sauces are all over the packaging an the food seems to have been in the bag for awhile, the bags fell apart just by lifting them, come on man giving your selfs a bad name for a place that does good food
Trevor . 2023-06-23
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The Turkish Platter is on point! 👌🏻
Kabir . 2023-06-01
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Once again my food is delayed. I ordered food at 1830 and expected delivery was one hour. At 2000hours when I call the restaurant I am told my food is not even dispatched yet. However on my Justeat App it says “enjoy your food”! I am getting really frustrated about Justeat site and the poor quality of services that they advertise. Time to switch to a different delivery service to be honest.
Thamara . 2023-05-18
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Missing items and never sent the right thing .so disappointed and not the first time it's happened when order not been right
Michelle . 2023-05-06
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Post contact after the Dessert Corner kindly took up my complaint and spoke to you. One thing i can’t stand is complacent, insincere, disrespectful staff from your Rooster House restaurant or anywhere. Wanted to give excuses & dispute my truth rather than give and apology. And gave no apology for being 20 minutes late. So i have written this review and given 1 star for 2 criterias
M . 2023-04-17
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Food was late, and food was cold. Guy at restaurant was polite on the phone
Arron . 2023-04-10
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Didn’t listen to salad and sauce request, low quality food but I guess it’s cheap
Jordan . 2023-04-06
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Omgggg took so so very long to deliver..called the actual takeaway so very rude there English language was very limited..also very rude ...did not seem to care how long we had waited or when it could arrive..Absolutely rude customer service...never would I or suggest you order from here ..
Jen . 2023-04-06
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Like how the masala fish was separate
jamie . 2023-03-27
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The mixed meat was not as tasty as when I last ordered it. There were some hard bits. I was disappointed that the victoria sponge was not available, so I ordered carrot cake, but did not enjoy it as much as victoria sponge. The mango milkshake was quite nice.
MISS . 2023-03-25
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My order was very late , 30 min late , the food was cold and 2 x salads were missing from the order. When I called the restaurant after 10 min after the estimated time received,the person that pick up the phone said that the driver would arrive soon, 20 min later the driver finally arrived. I will definitely not recommend nor ever order from this place again. Zero customer service, zero quality service and cold food.
Florin . 2023-03-14
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Chips was cold and half full. Got order wrong , wrong sauces.
John . 2023-03-13
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Food took 2.5 hours to arrive and arrived cold. Not happy
Michelle . 2023-03-08
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Some meat wasn't cooked properly also there was no nan bread when there was supposed to be was told someone will come out and drop it off after finding the uncooked meat I was completely put off by the hole meal and told them they could come and collect it they said they would and never turned up I called a couple times for a update on the driver and they said he will be on his way now they've just ignored my number and I've stayed up waiting for them to do something with the food packed for them to take back
Perry . 2023-02-24
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The food was an hour late. When I called the restaurant the man said that food is still there and I will have to wait another 20 minutes. He didn’t even bother saying sorry or anything. Absolutely atrocious service! Never ordering from them again!
Anam . 2023-02-22
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The mixed shawarma meat, chips & salad were very nice, and the victoria sponge was delicious.
MISS . 2023-02-18
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Brilliant service and great food, also the staff are really helpful if there are issues with your order.
Nozibur . 2023-02-04
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Late, didn’t update me, forgot half my order
Tiffany . 2023-02-01
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I mean their chicken is amazing, a hidden gem in Selly oak, I’ve been going to them for years and their fries are so good. I don’t know how fries and chicken can taste so good or how they do it, but they do and they do it very well. Thanks Rachel
Rachel . 2023-01-27
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Someone clearly ate some of my cake at the restaurant
Kifah . 2023-01-18
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Brilliant meal. Highly recommend the Turkish platter 😋
Kabir . 2023-01-10
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Missed on of my item. While contacted they say it will take 25 more minutes to deliver . They cant refund the money . When the delivery arrived it was wrong item. So disappointed. Food was nt good. Never ever going to order.
nahar . 2023-01-02
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Best milk cake Great food comes hot. Definitely my new favorite place
Kifah . 2022-12-27
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Don’t order from here ! Well where do I start wish I just didn’t order. I’m somebody that truly believes in giving an honest review on most things not just food. Cold poor pet packages substandard food! This chicken shop trying to sell other bits we had 2 chefs specials £27 no salad cold rice all the grill meat was cold burnt. The other meal n sides cold feel out of packing. Came on motorbike because I spent over £30 so it was free hence bike even if the offer me free voucher I’m not ordering again Total waste £35 ps meals were on bike 30 mins from when I got txt it had left restaurant 2mins from my house never again
Ashya . 2022-12-14
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Forgot my drink and when I rang they said they will send it and didn't plus the money I paid for the custard and concrete cake was appalling. Half a size of cake with custard in a small ice cream pot. Food wasn't tasty and chips were soggy. Strips were tiny and bland. Over priced and bad service won't be ordering from here again.
Rhafiq . 2022-12-10
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I ordered food but I never received the food. The money was paid from my account as well.
Huma . 2022-12-09
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