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3.5

Based on 1.122 opinions finded in 2 websites

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Nº 355 in 474 in Arun

Nº 96 of 120 British in Arun

CUSTOMERS TALK ABOUT DISHES WITH..meatpotatoladyfishpotatoespiepaychickencoffeecookedroastoldpuddingporksteakturkey

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Friendly service, good food, and a good selection of vegetarian and children’s food. Our waitress Jazz was very helpful and patient with my toddler which made the meal nice and relaxing.

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Susie D . 2024-10-16

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Liv & Scarlett could not have done more for us, they were incredibly attentive and the food was great. Couldn’t have asked for more And the diff was adoring all the attention. Will definitely be returning!

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Sophie M . 2024-10-12

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Tegan, Liv and Scarlett were perfect, couldn’t have done more to accommodate our large dog. Food was great and the atmosphere was lovely.

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Francis R . 2024-10-12

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Our drinks and main course order was taken promptly and the food arrived in a reasonable time. Our meals were fine, nothing special but you don't come here for cordon bleu cuisine. Our server, Tegan, was friendly and attentive, noticing promptly when we had finished our meals and clearing the table. She brought the dessert menus and took our orders but these seemed to be asking an age to arrive (over 20 minutes). Tegan noticed that we had not received our desserts and chased them up. When she delivered them she was also astute enough to notice how disgruntled we were about the delay, although we had said nothing. She spoke to the duty manager and arranged for our desserts to be discounted from the bill, which we much appreciated. I would say she an asset to the company and in her own way is probably doing a lot to prevent complaints when things are busy and speed of service affected.

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JGThanet . 2024-10-11

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We went for dinner while staying at the Premier Inn next door to the pub. Food good, service from Tegen and Liv was outstanding.

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Jet55274812177 . 2024-10-11

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Superb Lunch. Outstanding Staff. This pub is our local and we swore to never go back there because of the food and staff being so awful. That was before the current ownership. Ever since the Robin Hood was taken over many months ago (maybe even a year ago) everything changed. THE FOOD IS NOW AMAZING AND THE STAFF EVEN BETTER.

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Culture10245984819 . 2024-08-26

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We stayed in the hotel next door and used the restaurant “ the Robin Hood” for the 3 days we were there. The food was very good and good portions , staff amazing with Jamie at the helm. Loved the place and will definitely come back to stay and visit from our home on Malta Thank you to all of you who made us feel welcome

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Bill D . 2024-08-25

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Visited for the first time with family staying at the next door hotel. The food was absolutely delicious- very generous portions and a great variety of classics and new tastes to choose from. Kids were very well catered for- again generous portion for the price and the kids enjoyed their meals. Service from the team was excellent. We were made to feel so welcome and the team were all friendly and kind. Prices are very reasonable, too. Thank you GK team for a lovely evening, we will certainly be back in the future.

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Rachel B . 2024-08-22

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this was the perfect location, the staff were very nice and the manager Jamie went above and beyond to make our visit enjoyable

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Sharon M . 2024-08-18

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Just needed to reiterate how great this pub and all the people who work there are. There is a really nice ambiance, the service is exemplary, food is great and possibly most importantly the cellar is well kept as the beer is always as it should be. Hats off to GM Jamie and his fantastic team. Thank you for always making us feel welcome.

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Trevor . 2024-08-17

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Arrived for early Sunday lunch with my sister. My first visit here. Plenty of parking to start. The Bar was lovely as were all the staff. I had Roast Turkey with all the trimmings it was hot and delicious and the best Yorkshire pud I have had in a long time. Will certainly return again soon.

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Karen A . 2024-04-22

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Just back from a great Sunday Roast at the Robin Hood. The food was delicious and the service was great! We had the Bakewell Tart with custard and the Ice Cream Sunday, both super tasty. We would highly recommend a visit here.

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Carol P . 2024-04-21

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Clearly, like most of the country, hospitality staff are thin on the ground. However, the gent and lady running the bar, front of house, and resteraunt are a credit to Greene King. Have never stopped all evening depsite it being half term near a busy resort with a premier inn attached. As a business traveller if they were all like this I would be a very happy man! Keep doing what your doing.

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bubba_ons . 2024-04-09

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We decided to have an early evening meal at the Robin Hood. They had a new menu, and the staff explained some of the new dishes and helped us order our meal. We both had chicken and ham pies, with triple cooked chips and vegetables. Both dishes were absolutely delicious and we really enjoyed them. The staff were excellent and made us feel welcome and checked everything was ok. We would thoroughly recommend this restaurant and will definitely go again.

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Oweyone . 2024-04-09

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Went for Sunday lunch with my teenage daughter who is a fussy eater. Although there was nothing on the menu for her, she was accommodated and enjoyed an off menu dish. I had the beef rib, a huge chunk of meat that just fell off the bone, it was simply yummy. A massive plate of food that left me absolutely stuffed for the rest of the day. Thank you to Jamie and Eadie for looking after us so well.

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SonBon2 . 2024-04-09

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Love the new manager Jamie. Full of enthusiasm and energy. A real breath of fresh air to the business ☺️. Amazing new specials, beautifully cooked and presented, highly recommended 😋. Hear they have a new chef, again will be a real asset to the pub and help elevate it's reputation. Worth a visit if you haven't been recently 😍

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ladypp2020 . 2024-04-07

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We visited the Robin Hood for a family dinner in the evening while away for an Easter break. While initially hesitant by older reviews we saw newer reviews were all very positive. Having decided to give it a try we were not disappointed. Lovely food, friendly service and happy to accommodate any special requests. Please don’t be put off by the look of the outside inside is cosy and welcoming and I’m sure this will be addressed eventually as the new management are doing a great job at turning this place around. If we are in area again we will definitely be back. Thanks Jamie & Chris.

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bossmansteve . 2024-04-03

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I had butternut squash ‘Steak’. It was undercooked and very hard, when I spoke with the manager, he’s new, Jamie, he was very apologetic and offered me another which I at first accepted but then realised I would have finished the rest of my food before it arrived so then refused. He is very engaging, and seems passionate about turning the place around, which Im sure he will. He offered us a drink on the house for the inconvenience, which we kindly accepted. I gave 3 stars only because I had to complain otherwise it would have been 4 as it was dealt with so well. Will def return

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Annmarie M . 2024-03-30

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We were looking for a venue for an event so thought we would check out the Robin Hood. Jamie, the manager, was efficient, friendly and ran through the options. We decided to check out the food and have lunch. It turned out to be some of the best pub food we have had for a long time. Suffice to say, we booked the Robin Hood for our event!

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Hvalatoo . 2024-03-29

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Had a lovely meal. We had to wait a bit but when they realised the lovely manger Jamie came over snd apologie to us and came us a complementory bottle of wine. Which he didnt have to do. Jamie couldnt if done more for us all evening.

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Penny B . 2024-03-28

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Excellent!!! The food and restaurant were great, and the service outstanding We understood the pub to be under new management - the manager serving us really made our experience. He was so attentive, speedy with service, and yet seemed to cope with many tables ( and the bar) at times on his own I heard that this place didn’t always have such good reviews. Goes to show what bringing the right person in can do for a place.

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Buffy252008 . 2024-03-25

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What a wonderful pub, friendly staff, lovely food and Natasha was absolutely amazing, so friendly and helpful, if I lived nearby it would definitely become my local

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JaneP1501 . 2024-03-24

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Lovely place!, good size portions, new menu when I arrived and could not fault!, I would advise booking as they fill up quickly by guests staying at the Hotel, Staff are lovely, Jamie is an asset!, very professional and runs a tight ship!!, restaurant and bar very clean. Welldone guys!!!😊

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deborahkQ7869PG . 2024-03-22

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We have just had a Sunday Anniversary lunch here. My husband had Rib of Beef which was excellent (only bone left!) I had sirloin steak which was cooked to perfection (rare). We both would like to thank all who made this a lovely dinner experience. It is great to see Jamie (Manager) and his team are bringing our local Pub back up to the standard it held several years ago with good food and atmosphere .

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Curiosity62553819952 . 2024-03-18

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Fabulous Sunday Lunch, great service, lovely atmosphere and definitely value for money. Would recommend and will be back.

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Susan B . 2024-03-17

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Excellent food meal was served quickly and efficiently and hot James was very helpful with menu suggestions Beer’s great as well

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Graham P . 2023-11-22

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I was staying in the adjoining Premier Inn for two nights and as the food & service was so great on my first night I came back again. Cannot wait to return and try more dishes from the menu!

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ianfinch . 2023-11-14

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The lovely young waitress told us customers tell them when things AREN'T great, but never when things are, so we're remedying that! This place is lovely. The staff can't do enough for you and from the barman to the manager, nothing was a problem. It's a warm, friendly pub and the food is incredible! We found ourselves in the area and it was a toss up between here and The Stables. I am so glad we chose here! If you want a wonderful, friendly welcome with amazing food and top service- visit! You will not be disappointed and we will definitely make the trek to visit again.

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Mdhg2019 . 2023-11-12

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Regular visit for our Sunday roast. Always most enjoyable with nice friendly staff and great manager

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Sue F . 2023-11-04

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Staying in the premier in. We decided not to travel far as the weather and the small flood outside put us off we were not disappointed the pub attached to the premier inn served us a great roast dinner service was friendly super warm in the pub worth trying if you are staying here

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Relax29734652882 . 2023-10-29

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Decided to visit the Robin Hood today with friends we all enjoyed our afternoon we were not rushed had a leisurely afternoon roast we’re good the rib of beef was excellent as was the sticky toffee pudding service was friendly and our waitress was a delight very friendly

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Anne R . 2023-10-29

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Most of the menu was not available, over 1 hour wait between starter’s and first course. Was told initially “no chicken” available so those that wanted chicken opted for burgers, then told “have had a chicken delivery but no burger patties”! Absolutely diabolical! We will certainly not be returning!

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bevaley . 2023-10-22

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This place is a wonderful place for a few drinks or if you choose for a meal the staff here are brilliant. Jamie the new manager is working very hard to make this place a place you can have a good meal or a few drinks with friends, all the staff are very friendly and will go out of there way to cater for your every need.

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Gordonspeed52 . 2023-09-27

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The place is very beautiful and comfy looks very welcoming. The food was beautiful we had the trio of meat roast dinner 10/10. Very friendly team. Our waitress kiz was wonderful. Very friendly attentive and an absolute credit to the team. Will definitely come again

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emmaluck . 2023-09-24

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We stayed at the neighbouring premier inn on a busy bank holiday weekend. We were a party of 16 and decided to eat dinner at The Robin Hood one night. The new manager (I didn’t get his name) was very accommodating with dietary requirements. Although they had a big party happening in in their function room the service was flawless! Nothing was too much trouble. The food was fantastic! They even managed to make something for my friend who is wheat & diary intolerant. Keep up the good work!

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Stay453937 . 2023-08-29

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Lovely Sunday roast. Much improved now that Jamie has become the new manager. The food is beautifully cooked and the empty plate shows how much it was enjoyed.

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Sue F . 2023-08-26

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Called in for lunch on a damp July day, midweek. We were the first diners to arrive. Two more couples arrived after us but that was it. So it was rather deserted. Staff were very nice and the decor relaxing and tables not rammed too close together. Some outdoor dining tables but wasn't the right weather for those! Food excellent although bearing in mind how very quiet it was I was surprised how long the food took to come. I know it's not a fast food restaurant and we weren't in any hurry but it did take longer than expected which is why I've knocked a star off otherwise would've given it a five.

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TrussRules . 2023-08-02

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Would highly recommend! Had a delicious meal , staff were fabulous!! Jaz was amazing!! A wonderful host , very friendly and enthusiastic. Nothing was too much trouble. Thank you Jaz your a star

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jessica c . 2023-07-30

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Cannot speak highly enough of the service, food and overall feel of the restaurant. Very impressed and will certainly visit again soon. Great choice on the menu and food tasted great.

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Matt H . 2023-07-30

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Amazing food came down for an over night stay though we would pop in to the Robinhood and I’m glad we did the Sunday roast was amazing our waitress Katrina was so polite and super helpful Would strongly recommend

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Sarah C . 2023-07-04

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Beautiful pub with a very cosy feel. Staff were lovely and welcoming they gave fast and professional service food was great had the sirloin steak it was cooked to perfection with the sticky toffee pudding for dessert would 100% recommend.

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Twinkle T . 2023-07-01

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Was passing by and stopped off for food and yet again fantastic service brilliant food and lovely staff. Every time im near by I will keep coming. Thank you again for a wonderful service and great food

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granthM8027DY . 2023-06-22

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Came for a couple drinks with friends. Decided here as it has been a relaxed atmosphere when I have been for food previously. Enjoyed a few drinks, friendly staff and quick service.

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rebeccacF1358AR . 2023-06-21

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Great Father’s Day meal, made Dad feel special and managed to cater to all of the families dietary needs! Service was quick and we’ll definitely be returning in future.

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Happiness20819494280 . 2023-06-21

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We waited a very long time for all food, which then came out cold. The restaurant was not busy and staff struggled to serve the families that were there. Such a shame, use to be lovely there.

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Emma J . 2023-06-19

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Great Roast Dinner. Brilliant Staff. Cold Beer what else do you need. The weather being glorious also helped.

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Safari04406898180 . 2023-06-11

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We were a bit disappointed. Although the pub seemed quiet, service was very slow. It took over an hour for our starters to arrive – maybe a bit less allowing for order time. The chap who served us was nice. Starters were OK but there...

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ian p . 2023-06-11

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Back again came for a family meal it was amazing as all ways steak cooked perfectly. There was nothing the waiting staff couldn't do all so helpful and polite

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112veec . 2023-06-11

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Lovely hot freshly cooked breakfast with excellent service. Bacon was best we had eaten for ages. All eggs cooked to perfection. Thank you

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Linda S . 2023-06-04

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One member of staff was very off with people the food was not nice as it was precooked and kept warm and a lot of the cutlery and crockery was not washed properly s and the glasses in the bar were the same very unsatisfactory...

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Jo A . 2023-05-29

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Family weekend away and a day at Fontwell races. Our Waitress Jaz was absolutely brilliant in every respect on a very busy weekend. Friendly efficient and professional, a real gem. Mac at the bar did an amazing job in looking after everyones needs, top man...

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864BobM . 2023-05-29

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Fantastic pub. GREAT FOOD. Brilliant staff. You got looked after well here. Worth taking the time to visit. X

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Anthem445 . 2023-05-14

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I dont know what has happened here recently but It has gone seriously down hill. Massive wait for food, and when it did come eventually it was burnt and inedible. The young man waiting on tables was so polite and was rushing around like crazy,...

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Tara L . 2023-05-10

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Had a lovely dinner with my partner and were very looked after by Lawrence. Always made sure our glasses were full and made our visit enjoyable. I had the steak and ale pie and my partner had the fish and chips. Will be back again!

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Kaelan G . 2023-05-09

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Went for a last minute meal, very easy to book a table. Very friendly and helpful staff, especially Mackenzie. Food was good and didn't take too long to arrive.

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Marlin666123 . 2023-05-07

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If you are after a decent meal avoid this place after waiting 5 mins plus to be seated, we are informed the roasts are ALL off 6,30 on a Sunday. A wait of nearly 45 mins for main course. After selecting from the menu we...

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Ted L . 2023-05-01

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Had a lovely roast, big portions but still had room for pudding! Friendly staff checked everything was ok and recommended a good local walk

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Inspire603454 . 2023-05-01

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Popped in on our way back home from visiting friends for the weekend lovely choice of food for brunch Very friendly team.

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sylviah753 . 2023-05-01

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Came here for lunch with a couple of friends. Food was delicious and staff were so friendly will definitely come back.

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amywH2817MM . 2023-05-01

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Been a couple of times for food with friends, each time has been exceptional. Really enjoyed the roast i had last time.

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Philip T . 2023-05-01

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Das Abendessen, welches wir im "Robin Hood" einnahmen, war wirklich sehr gut, allerdings dauerte es wirklich sehr lange, bis das...

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chess999 . 2023-05-01

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Great place to eat and absolutely lovely food and very polite staff and fast service. Was recommended by a friend and I'm now doing the same

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granthM8027DY . 2023-05-01

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The pub is large with interesting layout and genuinely helpful and pleasant staff both eve and at breakfast . Decaf coffee proved tricky but i enjoyed my coffee. Prices are average. Breakfast was mediocre and the function room is way past needing an update and...

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Treats999 . 2023-04-30

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So I checked trip advisor on another place and didn’t look great so thought that’s ok we will go to the Robin Hood as it’s usually pretty good! Think there was a function of some sort going on so we seated ourselves and got our...

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Gemma H . 2023-04-23

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Had a lovely lunch with my friend today. It would have been nice to have more than 1 veggie option in the main menu but the veggie burger was very good! Our server, Jaz, was exceptional, greeting us warmly at the door and being patient...

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Tamsin F . 2023-04-23

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Ate here on many previous occasions and it really has gone down hill. Service was especially poor. My wife's main off sea bass and scallops was cold when served, waitress dealt with it well when pointed out but should never have been served this way...

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Alan P . 2023-04-18

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I came a second time and it was just as good as the first. Friendly staff with lovely food. And a really good atmosphere!!!

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Eleanor G . 2023-04-16

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Was looking forward to meal for my birthday. All the food was cold. Starter cold. 2 roast lovely but cold. The rare steak was blue and so cold it didn't even melt the butter on it. Shame looked great but wouldn't go back.

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Jeanette S . 2023-04-16

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I recently visited a pub and had a great experience. The staff was friendly and welcoming, and they made sure that I had everything I needed during my visit.The atmosphere was cozy and inviting, with a warm and welcoming ambiance. The pub had a good...

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Marian B . 2023-04-08

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Server Jaz was absolutely wonderful, fast & efficient! Would definitely come back again and food was delicious 🥰

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Shania S . 2023-04-05

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Our waitress Jaz was very polite, professional and enthusiastic. Food was amazing and the service was excellent

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paultV6175AI . 2023-04-05

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Great service and amazing food, lovely girl called jazz served us and made us feel very respected, props to her

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Sapphire S . 2023-04-01

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Great service and great food. Had a Lovely girl serving us called Jaz so Thankyou very much for making us feel so welcome. Will definitely be back soon!

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Charlotte H . 2023-04-01

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We took the opportunity to eat twice at the Robin Hood, and both evenings the meals were superb. On the first night I had Sea Bass and my wife had Chicken and ham hock pie, both meals were excellent. On the second night we both...

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Oweyone . 2023-03-31

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After eating here previously and enjoying the food, we came again. Food was lovely and staff were friendly. Really nice, we will be visiting again.

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rebeccacF1358AR . 2023-03-28

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Great food , great service from Mackenzie. Mini cheesecake for pudding so good I had to order another!

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Anna H . 2023-03-25

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4 of us visited on Sunday for mothers and what can I say apart from it was a fantastic experience, we all had a 3 course meal and we can't fault any of it. On top of that the staff where super friendly and really...

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112veec . 2023-03-20

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The food was absolutely gorgeous and our server Jaz made the whole process simple and non stressful. Would recommend for someone who wants a good carvery.

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Guide23668016858 . 2023-03-19

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Enjoyed the food we ordered and in many respects were glad the ordering system gliched and did not put through our shared starter as the Fish and Scampi were plenty for us. Service was polite and prompt and it was decent value for money.

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peterwS1276JE . 2023-03-19

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Worst pub meal I have had. I chose a steak pie, mash and vegetables. It all tasted like it had been frozen and just heated up. I couldn’t eat most of it. No one came to clear the table, I couldn’t stomach looking at the...

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JULIAKLONDON . 2023-03-18

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Had a lovely Sunday roast for an early Mother’s Day meal. We also really appreciated how tentative and hard working Jaz was!

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charlotteo_13 . 2023-03-12

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Brilliant food they had run out of roast but we ended having the roast sides which were just as good! Very friendly and attentive staff unfortunately their was a very rude customer who was shouting but was handled very well we will definitely be back!

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684Harrymnb . 2023-03-12

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Don’t bother save money and eat fast food. Keg Beer run out. About 10 things on the menu run out. Not enough staff who seemed to be more interested in their social life. Steak ordered arrived on a cold plate. Pie wasn’t too bad but...

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SimonPJClark . 2023-03-12

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For a small birthday meal we visited for the first time for many years. Arriving around 6.15 the place was fairly empty and rather cold but we asked to be moved - no problem. Food and drinks were selected and quickly served by the two...

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SussexBoy24 . 2023-03-09

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Came for lunch today with some friends. First time in the pub and loved my experience. Micheal & Katrina were both so welcoming, and made sure we had a lovely experience.

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sophiehU7072PJ . 2023-03-08

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Lovely pub, very well presented and all round an insane atmosphere. Katrina and Micheal are definitely amazing at what they do and I all round live coming here ! Definitely recommend!!! And will be coming back !

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elleni442 . 2023-03-08

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Love this place the staff are amazing,Katrina was outstanding lovely host and very knowledgable We had two courses off amazing food the very popular fish and chips mushy peas My wife had sea bass this was very tasty We will be back for brunch at...

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Relax29734652882 . 2023-03-07

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We have been to this restaurant on a number of occasions. Have always been pleased. But, today the roast dinner's were okay. Nothing special. Roast potatoes seemed like they had either been reheated or kept warm too long. Over hard. We ordered a bottle of...

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lindabW3935XC . 2023-03-05

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Had a lovely meal the Pork belly was delicious, my husband had the beef cheeks he said they were mouth watering will definitely eat here again, love trying different dishes. Thank you to all the staff look forward to coming back soon

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Mouse114 . 2023-03-03

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Me and my fiancée came here for a romantic meal on valentine's day. The staff was friendly and helpful. Would definitely come here again and would highly recommend it

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connor117xx . 2023-03-01

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We had two fantastic freshly cooked meals, staff all friendly. We wii certainly be back. Thank you. Good parking.

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Steadman-TS100 . 2023-02-22

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Great good, fast service. Lovely place to go and have a good meal after walking the dog. Staff very friendly and polite :-)

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Eleanor G . 2023-02-18

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Had an amazing time at the Robin Hood, got served by a young lady called Jaz was very pleasant experience, will be coming back especially as they allow dogs so when we come back next time we will be bringing ours, 5/5

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50mackenziec . 2023-02-18

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Kaz was our waitress. And what a breathe of fresh air she was. As she was so happy and friendly it made our meal more enjoyable. So thank you kaz. Also the food was lovely

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Sam B . 2023-02-13

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We had a very pleasant lunch here. Service was exceptional by Lawrence who was attentive throughout. Very good food that arrived hot with good portions. The ambiance was pleasing and would not hesitate to return. Certainly would recommend. Having said that,Greene King should win an...

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Go490143 . 2023-02-12

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We had a lovely evening on the 11th of February the food was delightful and brought out quickly we were served by Jaz and she she made sure we had everything we needed and made sure are drinks were topped up will definitely be coming...

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428michellr . 2023-02-12

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Came in with my wife we got seated straight away and drinks taken we weren’t to sure what we wanted to eat and our waitress Jaz gave us recommendations of the cod and chips and the mixed grill these were great steak was cooked to...

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jacobcT5849DM . 2023-02-12

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We stopped by on our way back from Chichester and had a lovely meal and a few drinks. Menu was perfect for picky eaters and the service was quick and friendly. All the staff were attentive and met us with a smile!

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Happiness20819494280 . 2023-02-11

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Deserves 0 stars for customer service. Rang what should have been last orders at 10:45, tried to buy a drink at 10:50 to be told they were closed. Advertised closing as 11pm.

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Martin R . 2023-02-11

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Very friendly atmosphere staff were happy and welcoming, good food and service Would highly recommend for any occasion.

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sylviah753 . 2023-02-11

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British
outdoor_seating_132757takeaway_132757delivery_132757

Poor Customer Service Had a pot of tea today that was just awful, very weak and no taste. I don’t usually complain but decided to take it back. The assistant restaurant manager was at the checkout so I told him and asked for a pot with 2 teabags. He said he couldn’t do that as that costs too much. No apology too.So he agreed to a new pot half full with one bag! Is that customer service? Really? It was still awful, couldn’t drink it.

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3.5

147 Opinions

location-icon17 The Arcade
British
outdoor_seating_141595takeaway_141595delivery_141595

I went there for breakfast Saturday, Sunday and today. I loved having breakfast there. I opted for the senior breakfast. The first time I had a meat option but yesterday and today the vegetarian breakfast which I loved. Definitely would come back again

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3.5

152 Opinions

location-iconLondon Road
British
outdoor_seating_185327takeaway_185327delivery_185327

Staff were amazing, I had the trout pate with beetroot salad I recommended it to the people on the next table who also loved it

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3.5

1352 Opinions

location-icon14-18 Surrey Street
British
outdoor_seating_132800takeaway_132800delivery_132800

very slow service, ordered a 2 x meals with an Expected delivery of 14 minutes, after 30 mins, enquired about the delay and was confronted with rude staff, and asked to wait as wouldn't be long. still waiting, and asked for refund in the end, which then takes 3 days for bank. refuse to refund drinks that came with meal, when we wouldn't have drank them if we thought we wasent going to be eaten. not an apology for delay or anything. Just rude poor customer service. cheap I know but no excuse for poor manners.