Crossbush Beefeater in Arun

I'm sorry, but I can't rate this Beefeater. We waited over an hour for our food, and when it arrived, it was cold, so we refused to pay and left . We did complain, then phoned up to complain

The staff were brilliant and very nice the food was ok. However to wait an hour for a meal is a bit 🙄 the restaurant was not that busy. We figured they hope your gona drink more from the bar.

Sunday lunch booked for 4. Excellent service and food. Kayleigh served us well and even took time to talk to us even though they were full. Would go again lunch or evening

It’s with a heavy heart I am writing this review as we have visited this restaurant at least weekly for well over a year but the last two visits we have left feeling very disappointed with the food. We usually visit on a Sunday but the last visit it was midweek lunchtime. We ordered off the main menu rather than the lunchtime specials but the fish and chips was a very small portion for the price and my double burger was cold dry and miserable. The menu said it was two four ounce burgers but in reality they were small and thin. The previous week I had a meat pie and again it was budget food and worth well under the price charged, there is no comparison with other mid priced changes in the area where the food is fresher and better value. It’s a pity as the staff are warm and friendly but the food needs to improve.

Well apart from the lovely service from the waitress the rest of the evening was terrible. Half of the food wasn’t available . Then was told that we had to be gone by 10.00pm and that’s not what the hours online say. Not sure what’s happened to this place but will need sorting before the summer

Was a lovely evening staff friendly and helpful, We both enjoyed our meals. Was seated quickly served quickly. Quite busy in our area but still a lovely atmosphere and tasty food. Will definitely return 😊 thank you.

Terrible service it took over an hour to get our meal and half the food wasn't available 😫!!!!

Waiting a really long time for food. Once food came it was cold and had like child portions. Ordered refill cokes but they forgot to bring us back the refills. For a starter and a main we spent over 2 hours waiting for I had always driven past this place wanting to go for years on my way home from Plymouth. I wish I carried on driving past this time and went somewhere else

Absolute joke! Got a breakfast that I waited an hour for, was absolutely disgusting. Bacon tasted dirty, sausage was mushy, egg had a horrible taste! if you come here, don’t expect a lot. The best thing was honestly the orange juice. Never again!

We came here for a birthday meal with family. We had a 40% voucher but prices are very high for the quantity and quality of food. It is not as nice as it used to be. My steak was fatty and not really tasty. It was a shame. The coffee and chocolate mini brownie was ok but beefeater really need to up their game as there are much better quality places to eat now for the same or less pricey.

Great atmosphere friendly staff especially Emma . Food was hot fast service. Clean reasonable price for food and drinks

What a dump this place is when you go in the smell of damp and mould hits you We waited one and half hours to get served and another hour to get our food the place was packed and they had 3 staff serving while the manager sat at the bar on his lap top we did complain and he got up to serve drinks then sat down again one waitress was crying because the amount of people complaining food was being sent back burnt chicken in all three and half hours to have a meal The place is a poorly run dump It completely ruined my 70 birthday with my family

The best service I've had in a long time, polite, efficient, clean, tidy and exactly what I asked for couldn't have been better. Thank you

Can wait for service some times. Nice staff and helpful. Good choice on the menu. Has a loyalty card for discounts. The food is good and hot. A nice breakfast at a good price. It was a very good priced lunch menu in the week. Like this place and has a good Sunday roast.

Ever so pleased with my steak dinner.The owner needs to realize that the external appearance of the venue is important too.....Pots of paint are not that expensive.The seats also need improvement.You wouldn't catch my restaurant looking shabby.

Nice restaurant, very friendly team. Sarah was amazing I breakfast and the food tested very good. Had vegan breakfast and the food option were decent. Continent and hot breakfast ear as much as you like . I would recommend this restaurant to anyone

I didn't stay overnight at the adjacent Premier Inn but stopped off at the restaurant for breakfast. £10.99 which was good value as it included everything. Great choice of cereals, fresh fruit, yogurts and juices. The cooked breakfast was to order and plated (not self service). The food was nice but not very warm unfortunately. Staff were very welcoming, friendly and efficient. Thanks Sarah!

Always a nice meal, fish & chips and my wife had surf & turf, always good quality, tasty and the girls serving us friendly and fun.

We use this place regularly and the service is always terrific, the food is very well prepared and tastes wonderful and the staff are amazing. We can highly recommend it.

They were worried that we hadn't booked a table for 2. But the place wasn't busy and there was plenty of empty tables. The vegan burger offered pretend bacon with it. But they forgot that, then when I queried it they brought it out, but it was pretty tough. It's a beefeater, in a nice location, and probably has good views when the sun is up. Once they allow you in, the staff are lovely.

Food was good We sat it the side that turned out to be a bar area. It would have been good if the staff had told us. It starting filling with workmen and women who were all drinking and became very loud. We would have sat elsewhere if we had known this. It wasn't a good place to have a quiet meal for two. The service was great as was the food.

We had a table booked 10. We arrived early and was seated. We placed our hot food order and 45 minutes later we finally got our food. 2 of us had large parts of egg shell in our food, and all of the food was cold. We would have mentioned something, but we didn't have any check backs to the table. The waitress was trying her best to keep on top of things, but the (I assume) manager was wandering around doing bits here and there. People queuing behind our table waiting for someone to take a payment and no one to be seen. All of this along side no muffins, no pan au chocolates, had to ask for the butter and bread to be refilled. Juices run out and not being topped up for ages. Now we always come here for breakfast and never have a problem, but today was by far the worst breakfast we have ever had!! Unsure if we will be returning or even recommending.

Considering it was New Year's Day it was good of them to be open. Seemed short-staffed but the female waitress was attentive, amenable and cheerful.

Never fails always stop here when I’m around the area

Well where do I begin ,they had had a gas leak a few days before so some of the food was not available,which was ok as they did phone to let us know.The beer on tap was off ,and we weren’t offer a free replacement.We arrived at 1.00 and were still there at 4.00 the service was unbelievably slow,and my three year old granddaughter had to wait all this time ,she was so good but it was a ridiculous wait.we weren’t given an explanation.Rather spoilt the Boxing Day lunch . We Will think again before going there again.

Lovely place to eat , and great team in the restaurant Sarah, Hazel and the team

A nice roast dinner. Very good service. Very busy and popular.

Excellent Xmas lunch with a large group of 33 friends in total. Well done to the staff who had supply problems but produced all the good we ordered.

I visited with my partner for a midweek treat. We have visited before and always found the service to be excellent, and this visit was no exception. There was an issue with their deliveries which meant the menu was a reduced selection. However they were very clear about this and ensured we were aware of exactly what items were available. The food was all served promptly and was hot. We particularly enjoyed the fillet steak and the After-Eight Christmas sundae. In particular we must commend the waitresses here who are all very positive and customer focused. Our waitress Sarah was cordial and made us feel like a valued customer. We will be returning in the New Year and would recommend this Beefeater to friends and family.

Staff made me feel welcome as i stayed here for a week at the on-site premier inn next door on there meal deal. The food had issues but they managed to accommodate me what I wanted. Couple of days I had friends over to catch up on. I would recommend and I would eat here again if I was in the area

Food took a LONG time to arrive. The meal took 2 hours from arriving. The masons over an hour.

Lovely dinner and wonderful breakfast Hazel who was running the breakfast service on her own she was a credit to your team Nothing was too much trouble she was very friendly and helpful she made our time there special Hazel clearly loved her job she knew exactly how long to leave taking our hot food order she didnt miss anyone arriving and gave exceptional service a true star Can you thank her very much

Food was terrible, we didn’t eat even a quarter of it. The server never checked back on the table once. When our plates were cleared she never questioned it or asked how the meal was. We paid and left as we were disappointed. We weren’t looking for a free meal we just wanted to be checked back on and share how dissatisfied we were with the food. And now the service.

Another lovely meal at this restaurant we are never disappointed the service by the waitresses is excellent. Warm, friendly and accommodating. Love going back it’s our favourite Beefeater!

Very friendly and welcoming. Burgers were rather over done and quite dry, but service was great.

Whilst visiting Arundel, my friends and I went to Crossbush Beefeater. The burger and half chicken was delicious. Amir and team gave us an excellent service. Will definitely come back again and recommend to everyone I know.

The food is fine for this price we paid, the steak was overcooked (asked for Medium rare but got the well done steak), but we got replacement after we talked to the staff, the rack of ribs is fine, tastes ok. The staff is very friendly. It’s convenient the location is right by A27 before driving into Arundel from the east.

Nice enough restaurant. Service was pleasant but so slow yo take and relieve orders. Sunday lunch was nice but not very hot when we eventually got it.

Went to this restaurant for lunch and it was truly awful. Starters were ok but from there it went downhill. I can’t eat meat so ordered hallumi fries, corn on the cob and lightly grilled tender Mixed veg. The hallumi was rock hard as overcooked. The sweetcorn was stone cold as was the over cooked veg. It was taken away and probably microwaved. The veg was just soggy and tasteless and a Mushroom and 1/2 tomato had been put on top. So disappointed. Won’t be going back.

Amazing food as always. Been going there for years. Some staff are better than others. Have been a few times and maybe a bad day for the lady but she didn't seem too happy last visit but had an amazing server and bar staff. And great time with friends as always

A Brilliant restaurant with friendly and professional staff

Nice place to eat, staff were lovely and helpful. Food was decent and reasonably priced. There was some refurbishment going on during my visit with people changing bulbs etc.

Great food, staff members always happy to go the extra mile, it was my daughters birthday and all the staff sang happy birthday and put a candle in her brownie, it’s now officially my daughter’s favourite restaurant, keep up the great work

Ate here on the way to a concert at Chichester cathedral. The food was very good but they had run out of chicken, which was my choice. The service was fine, and the atmosphere was nice and quiet

My wife and I stayed at the Premier Inn for two nights and we had the Meal Deal, which is breakfast and evening meal. The service was excellent and the staff were very helpful and friendly at all meal times, I highly recommend this Beefeater.

Stayed at the Premier Inn next door. Had 3 mornings of breakfast & 1 evening meal. Lovely staff particularly the lady on breakfast service Monday & Tuesday morning. All staff helpful & efficient. Building outside needs a refresh.

We had a great visit here, atmosphere was great, our server was lovely, and service was prompt! The steak taster platter was really beautiful. Will be back again!

We were served by Carol tonight and received a warm welcome. Carol is good Humoured, knowledgeable about the menu and happy to help. The food arrived timely and was delicious which all together made for a pleasant dinning experience.

Quite slow with the drinks , food was overcooked, but it was busy ,waitress was good. But would go again

Very friendly, excellent menu for both breakfast and dinner, service was quick and efficient with good friendly banter, well done all, just added to a lovely day out at Goodwood revival

My wife and I moved to littlehampton 30 months ago and been coming for breakfast at Crossbush Beefeater near Arundel. The online booking is 24/7 and you get an instant confirmation by email ~absolutely brilliant! We have only had breakfast here…and you tailor make it just for yourself …it is as much as you like! We make this a brunch and have a snack about 1800. The service is excellent …everything is well cooked to your requirements (kids under 12 eat TOTALLY FREE!!.) All your hot and cold drinks are free includes all refills My breakfast: 6 rashers bacon , 2 poached eggs, 1hash brown, 2 scoops of mushrooms,2 tomatoes. Before that I have muesli and fresh fruit , a blueberry bun and a croissant. Drinks….2 glasses of orange juice, finishing up with a latte. You’d think I was a growing lad it I’m 75 years young and like my food. The waitresses are excellent. Im not trying to separate them out but Hazel is a knockout…efficient . Lovely personality. She was the only waitress on about a week ago: She took 80 covers before 10 am! This is the only Beefeater but I’m sure it won’t be the last. PS I forgot one of the other waitresses. ….LILY.,a very intelligent lady who is just having a break from doing a degree course. She is now going to Australia. This will be a loss to Beefeater. Thanks Beefeater for running a great restaurant !!!!

First time visiting today ,Chris the manager I’m assuming was so friendly and very hands on working the floor etc, such a refreshing thing to see,Sarah ( I think that was her name) was a brilliant waitress with a great personality,food was delicious and will definitely return

What can I say, we were greeted warmly by a lady called Hazel who seemed to be rushed off her feet but managed so incredibly well with the pressure. The breakfast was brilliant and I salute the company for allowing children to eat free, it makes it so much more affordable for our family to go out. I have two kids so it's perfect for them. Highly recommend don't be fooled by the word beefeater the chef really knew how to cook. Excellent experience.

Service was great Lily was superb shame the breakfast was undercooked and can quiet clearly see under staffed also manager walks around doing nothing surely in times of pressure and need she could have helped out.

Very welcoming staff. The food was good and they have a very extensive gluten free menu.

Nice pudding. But overcooked and burnt steak. Poor quality sides. Hidden charges for sauces. Manager a little rude. Poor seating arrangement and lack of seats. Expensive for the quality of the experience, and that's with a discount.

Took advantage of the 10.99 kids eat free breakfast today at the beefeater, Having had pleasant experiences in other beefeaters, we thought the cross bush would be no different. Unfortunately, the place is very dirty, chairs look knackered and fabric is wearing, tables where massively sticky and only 1 menu per table.. Ontop of this no salt and pepper on any tables that I could see. There is no buffet for hot food, as I would have expected with any other beefeaters I had been in. I ordered with the waitress which was easy enough, and the Continental was fine, Very small space for it however so ran out of food consistently. Waited 40 minutes for pretty rubbish food to be honest. Hasbrowns and black pudding where soggy, Mushrooms were warm at best and the eggs were rubbery. Bacon and sausage were nice at least Wouldn't recommend the breakfast

At least a dozen food items on the menu were unavailable. They had run out of peas and regular chips. At least 4 or 5 main course options were unavailable and at least 3 puddings were out of stock along with other food items needing to be substituted due to lack of availability. But what we were able to order was adequate and the plant burger was great. There was one draft ale on tap which was well kept. Doom Bar. Our table looked good but wasn't completely clean. Perhaps that was just unlucky. Furniture wasn't tired at all and all looked fine in the restaurant area. Food presentation was OK but underwhelming, but nothing at fault, just basic. One of our party ordered a vegetarian main course but the meat equivalent was delivered accidentally and the person in our party only realised part way thorough eating it. Luckily they weren't vegetarian and didn't mind, but it could have been a big deal for another customer. We felt we should gently mention it to avoid future problems. Despite us playing down the error, the waitress apologised and removed that meal from the bill at the end which was a nice gesture and not necessary for us. The best thing about out meal was the friendly and welcoming staff on arrival and throughout the meal. They handled the things that were lacking on the menu well. Without the staff, this would be a two star joint I think. With so much food unavailable things didn't seem to be being managed well. (We wondered if the menu was changing drastically very soon -but if that was the case surely chips and peas are on the new menu?). The toilets were almost hilariously bad. Mop buckets were under 3 of the 4 urinals. It felt like the place was going to be shut down or sold imminently. We laughed about how bad it was. If the food had been cheap it would have been OK, but it wasn't and was priced in a way that set expectations higher than reality. It was like a quiet run-down Wetherspoons but with good table service and a quick turn-a-round but with a smaller menu and a quarter of the food choices out of stock. From reading other reviews the Sunday roasts seem to help the overall scores for the place so perhaps Sunday is the day to go. As our only family meal out for our entire holiday it was underwhelming and a bit of a disappointment. Building maintenance and food stock level management both need attention. Things that don't need improving... The staff's approach, style, professionalism and friendliness despite the challenges faced by a lack of food stock

Visited yesterday with family and I was pleasantly surprised. A very well run food establishment that produces great food. I assume (He was the Manager) didn’t stop multi tasking on our visit. He was doing everything and with a smile. There could of been a shortage of front of house staff, although the house Manager more than made up for the deficit. Breakfast was of excellent quality. Furthermore, professionally prepared and presented to us. One point of contention here being, the restaurant does need a serious cosmetic makeover. Come on Beefeater, worn out threadbare carpets, fixed seating with red coverings cracking and lifting. Woodwork that subtle lighting alone cannot hide needs updating also. Your at the top of the hill looking down into Arundel Beefeater. What should be your flagship restaurant, is let down by lack of investment inside and outside. Fortunately though, your staff have invested, a lot more care and attention into your restaurant than your good selves apparently!

Food and service was good. But the building is looking very grubby now and in need of a reburb or painting being done at the least. That's the parts you can see soo who knows what it looks like behind the scenes. 4 blocked urinals in the gents loo with buckets underneath to catch the overflow. It has gone downhill over the years and really needs sorting before you lose customers.

Very good and friendly restaurant.

Service from staff was great, happy to see us and all interactions with staff was friendly and helpful. The restaurant was busy so service was a little slow We both chose the Baconeater which was very nice, weren't offered a choice of skinny fries or triple cooked chips though Drinks were served quickly. We didn't have a desert as portion size on the main dish was enough on its own. Atmosphere was very pleasant, and the restaurant and toilets were clean. Nice evening, great staff and good food 😀

Excellent service, staff very pleasant and good food and garden. Will return when in the area.

A bit expensive, but food was good

Arrivée à 21h05, cuisine fermée, impossible de manger... Il n'a pas été possible de manger malgré l'horaire indiqué sur leur site (23h)

Another splendid meal with interesting new summer items. Plenty of choice with reasonable prices. THANKS :-)

It was busy Friday evening and we hadn't booked, but CHRIS (the manager) worked hard to find us a table and "FREDDIE from France" (our waitress) was pleasant, helpful and efficient all evening. Many thanks to both of them.

The food was drenched in oil, and the medium rare steak was completely burnt...none of the three of us ate the meal

The steak was grey - with 10 chips - nothing else to say! Very disappointing - won’t eat there again - such a shame particularly given they are a beefeater!

Was a relatively quiet Saturday we visited. Hazel the lady serving us was lovely, she was friendly and attentive. The manager (I think) was equally lovely, he was really cheerful and welcoming also. Food was lovely!! Wait time was spot on and food fresh.

Excellent food and service as always. Special mention to Shona, very attentive.

Had a fantastic breakfast with my daughter. Great food and our waitress sarah was really good. Sue was so friendly and made a very warm atmosphere. We will definitely be back!

Main food was ok, but garlic bread was not hot and stodgy, and service was really slow. Was over an hour between being seated and having food on the table.

It was very nice, good food and lovely staff. And great value for money. Definitely would go back.

Ideal stop to meet friends rather than try to park in Arundel. We ate here, the service was excellent and the food was good. Also has an adjacent Premiere Inn if you need to stay over.

Arrived without a booking on a Saturday and couldn't have been made to feel more welcome by the manager. Service from Emma was outstanding, backed up by the legend that is Sharon from the kitchen. Excellent. Thank you. X

Food was better than usual. The steak must be avoided

In the appointment booking section asked if there was anything special and I wrote down my son's birthday and his name. We didn't need anything too special because the meal there was a small gift for him, but they didn't have the heart to say happy birthday. The food is terrible, 8 plates of steak but only 2 plates are made to order. The remaining 6 plates were overcooked and not as we ordered. We have to wait in 30 minutes after starters, the presentation is really sketchy, sorry but Weatherspoon is much better.

Had breakfast here as we were staying in the Premier Inn for 2 nights, great breakfast, great service, the attitude of the staff made it for me. 10/10 from us thank you.

I think because the dinner plates are quite small they make the portions look bigger. I was quite disappointed with the minuscule portion of beef compared to my dad’s 1/2 chicken. I had a 1/8 of a parsnip, 1/4 of a carrot, one stalk of broccoli. I had to order an extra portion of gravy. I also had to order dessert (something I don’t normally do) because I was still hungry after eating the ‘carvery.’ We also waited an hour for our meals to arrive so probably won’t be wasting my money here again.

Shocking, booked a table for 12.30, had to wait 30 mins for drinks, still waiting for food. Toddlers starter came; cold but on a hot plate. Very understaffed; ….maybe the bottle opener was missing for the 45 min J2O

Unfortunately we had to wait a while for drinks and food. However, the waitress was amazing, the manager sorted everything out and he very professional, polite and was great with my child. When the food came it was one of the best meals i have had. Will for sure be returning in the future.

Fantastic service from Hazel who was very bubbly and obviously enjoyed her job Food great as always So glad thy stayed open

First stop in England for us, and very warm welcome 🤗. Xxx to our waitress

We have dinner here at least once a year when we come to visit Arundel. Had a lovely tasty meal and service was great thanks to Hazel.

Great Breakfast! Good value for money. Food hot and delicious. Good selection on continental. Will visit again with the family.

Very cheap breakfast and lots to choose from also kids free 😀

Came here for my daughters birthday. Staff were absolutely amazing, so helpful and attentive but not over the top. Food was delicious and price was fair

Food was very nice and the staff very friendly.Would visit again.Fantastic Thanks

Sometimes I pop in for breakfast, The food is cooked nicely, the staff are lovely and always friendly, have eaten dinner on the odd occasion and again can't complain

When they cannot hear your order properly they call you a liar when they asked to get it right

After 23 years living in Arundel, never thought of visiting Crossbush Beefeater until yesterday. The half chicken was great and service was excellent. Disabled entry was very accessible. Will definitely recommend. Review by Biggles.

Had two meals here while staying at the Premier Inn next door. Great to have a gluten free menu with good choice. Waitress Hazel was especially helpful and friendly and really added value to our experience.

We had a really nice meal. I have coeliac disease, the staff were very helpful.

Arrived here late on a wet miserable rainy Thursday evening. Was greeted like old friends by Hazel. She was warm ,smiley and welcoming. Excellent food and a good choice for vegans. Meal deal was part of dinner, overnight stay and breakfast deal. Excellent value for money. Once again the service was fast and efficient and the lovely Hazel was just a delight. Would certainly recommend and if in the area return.

It was amazing love the tea and the cooked breakfast 😋 it was briliant and i loved the fresh orange and apple juice

Nice, clean, tasty food, good, smiling and helpful staff, I recommend it

I think it's purely pot luck who your chef is! The last time I ate here I had a reasonable meal for the price, this time we had Lucifer him(her)self! And even my ice cream was warm and melting rapidly! Will I return?.. probably not. ( For identification purposes the incinerated bacon and crispy cheese item below actually started life as a cheese melt 🤣)

Great meal as always, and lovely friendly attentive staff, served by Carol.

Food average, service slow. Waited about half hour for the breakfast to be brought out and the same amount of time to have someone take our order.