Rising Sun in Cheshire East

A group of 23 of us booked for the Christmas 3 course meal. The booking was for 7pm and it took the staff until after 8 pm to start bringing the Starters to us in dribs and Drabs. We were advised the Vegetable soup was not available and we're offered 3 alternatives. One of which turned out to be not available. 1 person did not like the alternatives to the soup but was not offered anything else or her money back for this. The main courses arrived again after the staff not clearing the tables and again in dribs and drabs. The cranberry sauce arrived after most people had finished there meals. The Turkey was beautifully cooked but the Salmon was overcooked, Some of the vegetables were more than slightly Al dente and some cold. Again the tables were not cleared properly and the sweets arrived again in dribs and drabs. We were not offered the option of brandy sauce for the Christmas puddings and the pitiful amount of Custard that was to shared between everyone was very disappointing. The overall experience ended around 10.30 meaning it had taken 3 and a half hours to serve 3 courses if food. There were only 3 staff we could see in the premises and they seemed to be trying to cook and serve at the same time. They appear to be prioritising walk in customers and blamed this partially on the poor service and lack of staff allowed to work by the management. Finally the Cheese and biscuits ordered specially for two people and confirmed the day before were not brought out and we were told that was only available on Christmas day. We shall not be booking this again! Please think carefully before booking a large party for a meal.

Shocking all around.Poor service.Long delay in food coming out. All excuses given . WILL NOT COME AGAIN.We even had to clear our own dishes .

Great Service with Great food. With a speaical shout out to my sever last night Shelley, she made us all feel very welcome.

Have eaten here many times and never had a bad experience. Came again tonight and was served by Shelley. Once again no complaints.

Absolutely fabulous staff, a really nice venue and lovely, well cooked and well priced food! The staff clearly take pride in serving meals to the best possible standard. From the seating staff right through to the kitchen staff we were treated with courtesy and like our customer experience matters. Well done Shelley and the rest of your team!

LOVELY, professional staff who clearly take pride in what they do. A very tasty meal and a nice family environment.

Go in regularly but never had steak and ale pie before and never will again usually food is excellent but this pie is all pastry thick and hard enough to knock a nail in with absolutely awful. I think it's time to get a baker who can bake a pie. Definitely won't be having this again.

After being hounded to pay for the meals two weeks before we arrived, we were assured that we could pay on the day (after already paying £35 deposit) they insisted that paying upfront was “easier” so that they could make sure they had everything ready for us. I refused and said that’s what a deposit is for. I got a call back apologising if I’d been made to feel uncomfortable. On arrival I tried to pay for the food bill but there was an issue with the bill and it was on hold. We had to ask for the food and were told there was an issue and they were writing all the meals down for the kitchen. Food came out minus my child’s meal which came out after a fairly long wait and minus roast potatoes because they’d run out! Offered mash which then took another 5 mins to come out. My broccoli was cold in the middle, burnt black parsnip and black stuffing ball. Husband’s food was cold too. They forgot my cheesecake and when it came it was tasteless. Clearing the tables was awful, they kept leaving half the plates. My dad and husband got up to take all the glasses back. Table next to us were told no roast potatoes for their orders. We had to chase up everything. Bar ran out of beer. It wasn’t even busy. Never again. Extremely disappointing. We’d pre ordered - how can they run out of what were presumable frozen roast potatoes in December? Booked a time slot, why did we have to keep asking for each course? Didn’t expect too much for the price but this was substandard. Not even a massive party. 6 adults and a child!

We stayed in the adjacent Premier Inn and came here for dinner. The staff were great, the menu was very different to the usual restaurant offering at Premier Inn and very welcome. The food was great and the general atmosphere of the place was welcoming. A really nice surprise.

Love this pub come here all the time with the family- Chloe is lovely always helps us out and makes time for the kids and our dog Bella can’t fault her amazing women inside and out

I had a lovely visit to The Rising Sun Pub tonight. I ordered a bacon cheeseburger with chips and a slice of cheesecake for dessert. The food was decent and satisfying, but what really stood out was the atmosphere and the service. The staff were incredibly friendly and welcoming, making sure everything went smoothly. The highlight of my visit was the singing while I was grabbing a drink before heading out— (You know who you are!) it added such a fun and unique vibe to the experience. If you’re looking for a warm, friendly pub with great service and a lively atmosphere, The Rising Sun is definitely worth a visit.

Diabolical food !!! I would not recommend. Ordered using mobile app only to be told the food I order was not available. Food was swapped to another dish which was cheaper with no reimbursement. food items missing, incomplete orders and quite frankly below average food. Staff chatting amongst themselves about vulgar instances. Completely unprofessional, unwelcoming and rude. I only thing I couldn't fault was the server who brought out the food.

Lovely meal and well presented.

Eaten here Monday and Tuesday. Very nice food. Was told tonight by the barman I cannot eat in the bar where I have eaten all week because they weren’t busy…. Whether this is one individual saying this or Greene King policy I care not. I just wanted to eat on my own and in privacy.

Just had a lovely pint of Old Golden Hen beer. So smooth. Dangerously yumiii.

Amazing Sunday roasts, Yorkshire puddings were huge! The staff were perfect and friendly despite being extremely busy, couldn’t recommend more

A terrible experience from start to finish. Visited on a Sunday afternoon as a family party of 9. The service was diabolical. We ordered mains over 3 orders, there was a minimum of 20 minutes between each order arriving, which came out of sync compared to time of ordering. By the time some of us were served, others had finished and one of the sides came after everyone had finished and after asking several times. Our main server was very unapproachable and unfriendly. During this fiasco, we also waited 30 minutes for 2 soft drinks. Yes it was Sunday afternoon, yes we were a party of 9, but the pub wasn't overly busy and no reasons were provided for such poor service. We had young children who wanted a dessert, so we asked one of the servers how long that wait would be, given our drinks took 30 mins and the food was so slow. We were told they would make sure it came in a timely manner. It did not. We ordered all desserts on one order but we still received them in dribs and drabs, with some members of our party having finished whilst others were still waiting. We were also waiting on more drinks. I raised this at the bar and asked for management. The manager we spoke to was apologetic but still had an air of 'I dont care' about her. She couldn't answer our reasonable queries about our experience and agreed to refund the last round of drinks that had still not arrived, and the desserts as we had asked about service before ordering. Nothing mentioned about the £200+ we had wasted in mains. It then took a further 15 minutes for a refund to be issued. All in all, a shambles of a visit, not ever to be repeated by us, and not to be recommended to others either. We should have driven the 5 minutes extra to the next venue, I suggest everyone else does too!

Can't fault it, 2 main course meals for under £15.

Took the kids, had a stressful afternoon, kids loved the food they all calmed down, had a great pint of Moretti. Staff were great.

Fantastic evening. On behalf of my dad and all 12 of our party thank you for a lovely meal. Food was fresh hot and quick. Staff were amazing and so friendly. Especially Sophie our waitress who was efficient, courteous and extremely professional even when very busy. We will definately be returning. Thanks again

Excellent meal. The service and ambience were really good. Sophie our waitress was courteous and helpful. Would recommend to anyone who was looking for a fantastic meal.,

The food was pleasant and so was the atmosphere, I had the katsu chicken which was really pleasant. I struggled to get past the fact that it was served with basmati rice, but it worked surprisingly well.

Been in this pub everyday friendly staff would recommend it to anyone meal prices very reasonable good entertainment once a month

I came with my mum and son after work and the food was hot and realy nice.. my son had fun with the games at the bar while waiting for our food..

Very slow service when the place was practically empty. Food ok when it finally came and they did offer us free dessert but unfortunately not all our group could stay for these as had already been there 2 hours! One member of staff looked so miserable to be there and just plonked food down in front of us. Won’t be returning.

Working in the hospitality sector certainly makes me more aware of the Tiny Noticeable Things when visiting somewhere different. Might have only been a burger and chips but was lovely served up by what I could see two lovely ladies quite clearly enjoying what they do. It appeared quite obvious whilst having a good Munch on my burger that Shelly and Lorna make a great team. Thanks for the 5 star service. I will be back.

Came in for a pint and fish and chips with my old my old man. The service was fantastic and was so welcoming. Lorna & Shelley were amazing l!

The food and atmosphere are great and Sophie did a fantastic job serving us. Recommend the fish and chips...yum

Had such a lovely meal here, Sophie was really friendly and recommended the Eton mess, which was delicious. Lovely atmosphere and would definitely return, thanks for looking after us Sophie!

Good venue which welcome cyclists. Good choice of menu reasonable prices and friendly staff

Food was excellent. Great service. Even had a doggie menu. Felt really welcomed.

Fantastic service from Chloe and Shelley. Food was delicious. Hunters chicken amazing. Lovely atmosphere in a clean welcoming pub.

Great dog friendly pub.good menu.

Great staff, always friendly and welcoming. Food is very tasty, I recommend the signature bbq burger with an egg on top. Nice relaxing atmosphere. Brilliant place to eat.

Great food and service. Would recommend to anyone!

Excellent food served quickly and sensible portions. All the restaurant staff were lovely, attentive and helpful. Couldn't really ask for more. What a good place to eat.

The staff are polite, the food is delicious and the portions are sufficient, the environment is clean and tidy, it’s worth visiting again👍👍👍

Lovely little impromptu meal out with my husband and kids. Food was good, nice portion size for my ever growing 13 year old and Hannah our server was lovely the kids said she had a fab laugh 😃

Went to a ABBA tribute, enjoyed by all.

This is a great restaurant for our purpose. Anyone can come here and have a great experience. 5/5 rating, Great place. Food is amazing for all of us. Dessert great too

Fabulous lunch and a few drinks with family. Always a great time with a warm welcome and great service from Andy and the team. See you soon

Staff seemed very friendly upon arrival. Unfortunately the risotto I ordered was not cooked at all. I am not one to complain and would normally just eat it anyway… but this was like eating it straight out of the packet. So much so it put me off eating anything at all. The waitress was actually very understanding, as I explained the situation to her with a red face and feeling so bad. They offered me another meal of my choice and reassured me it wasn’t a problem numerous times. Unfortunately as we were leaving, I walked past a conversation with that staff member and someone who seemed like a regular joking about it. Understandably it’s frustrating when someone does this but as a person who is reluctant to complain… perhaps wait until we leave to do this.

Great staff and service. Love coming here.

Stayed in the hotel next door and had an early dinner as I had been up since 3am, ordered the mixed grill with extras, the mushrooms were stone cold, the onion rings were not cooked at all, still raw inside and limp. The beef dripping gravy was also cold, and this mornings breakfast, a bowl of porridge, was barely luke warm. Doubt it had more than 20 seconds in a microwave. Despite, being first down for breakfast, was the last one to have my order taken. Staff member more interested in a grpup of builders close to her age and flirting with them. I Stayed here some years ago and the service and food were excellent then. This place has gone way downhill, and I will not be eating here again.

The food is lovely and the staff are very friendly. The deals between Tuesday and Thursday are well worth the money. I love the puddings, but being GF does stop me usually, but they do have a lovely gf, cheese cake, which Is well worth a try.

Just had the Signature BBQ burger... Think it was signed by a four year old with a blunt pencil, however the ants crawling all over the tabe seemed to be enjoying it.

We came here to go to a wake,it was a really nice place the food was lovely and there was loads,staff really friendly and the place itself was lovely and clean,I'm not from around this area but we'll definitely be back for food,x

Great place to dine with kids with a much larger childrens menu than the vast majority of other places locally and also had colouring to keep the kids entertained.

Staff are amazing and so so friendly. Place is clean & tidy with tables set & cleared quickly. Hubby had Sunday roast, very tasty & good portion, fresh veg too. I had sirloin steak, asked for med rare got med to well done BUT it was delicious and so tender. My glass had lipstick on it, this was changed by a very apologetic staff member. All together a great meal & would recommend anyone to visit. Oh and value for money too, bonus. Took pictures but no tag to upload

A pleasant surprise, just what we needed

Booked online, only tables available were after 8pm arrived early and were only around 4 other tables, we got told to order quickly as kitchen is closing, not clear on if we go up and order or wait for it to be taken, ended up ordering on the app and our drinks were forgotten so had to go up ask for them. Food was not nice and cold, won’t be returning any time soon.

Fantastic service - Waitress went above and beyond 👏 lovely atmosphere, friendly and relaxed. Food was great, no complaints from me. A +

Good mean after the carboot on sunday

Popped out for tea with my wife and two kids, everyone enjoyed the food and the service was immaculate. Lovely and friendly staff and really good value ⭐️⭐️⭐️⭐️⭐️ for everyone.

Really good food for the value of money quick service very friendly staff and always happy to help we go here often.

Lovely pub great food. Service excellent. We enjoyed a lovely lunch following my course with Caravan Towing Solutions Macclesfield.

Been here a few times now, my brother lives in Macclesfield so we go here when visiting. Staff are friendly and really good with our 6 year old. Food was fresh and as ordered. I would recommend

Nice food good service no complaints 👌

Great food and good service. Thanks

Lovely pub, cozy clean. Had the sausage and mash special.. nicest I've ever had it was beautiful. Lady who served me was very friendly

Was staying at the Premier Inn next door for one night for a football match, your assistant manager (Lorna?????) was very helpful and advised us where to go and directed us in the right direction, a star, our evening meal was lovely, we had a lovely evening which enhanced our weekend.

15 minute wait for someone to appear behind the bar. Six customers in the pub. No chips, apparently they are waiting for a delivery. No atmosphere whatsoever.

Not in Gawsworth about 2 miles North on main road. Could have a better selection of real ales but otherwise OK.

Very dissatisfied with my experience at breakfast I had to ask for a plate for toast as non available I was given one knob of butter which would not even be ènough for oñe slice, when cooked breakfast arrived the sausage was dry and rock solid I was unable to cut it, mushroom dry and shrivelled small portions, very poor value.

Beautiful meal, lots of choices, be back soon

Had a fabulous sausage and mash recommended by Lorna! She served us all evening, was very friendly and all of her recommendations were fabulous! Will be back x

Good, very quiet but food took a while. The food was tasty though. Staff were nice but they gave me the wrong wine which was disappointing.

Absolutely fantastic service, food was amazing and lovely atmosphere. Will definitely be returning with my family again 😃

very welcoming staff The Right place was lovely and clean and tidy really enjoyed my visit. Will definitely be going again 👍

We went for tea and were not disappointed. The food was cooked perfectly and presented well. The service was fantastic and could not have asked for better. We will definitely be returning and would highly recommend anyone to go.

Hadn’t been to the Rising sun for sometime. What a great evening with my wife, normally we would just have a main meal, but watching the starters arrive on other tables we went for it. Will be coming again spot on and the service was brill.

Great beers, lovely atmosphere and stunning new friendly manager Will be our regular from now on for our lads night out and date night with the mrs

Great food and lovely atmosphere. Staff are fabulous, nothing too much trouble ❤️

A clean and welcoming pub which serves a range of meals. We opted for the 2 meals for £14.49 the chicken curry dish and hallumi salad. Both excellent choices. Staff were very friendly and very positive experience.

We had a lovely gammon steak etc. It was one of the best meals ever 5*s

Nice lunch out with my brother for his 73rd

Came here with my mum after a friend recommended it…it certainly delivered! Had a fantastic meal which was great value and the staff couldn’t have been more helpful. Definitely be coming back here a lot more.

Lovely pub just outside Macclesfield. The food was excellent and the staff were absolutely lovely. Would recommend. Dog friendly too.

Went for the club classics today, very reasonably priced. Food was okay, but my Katsu curry breaded chicken was burnt and far too crunchy. The rosemary and sea salt fries had no rosemary or sea salt on them unfortunately. There was an item missed from the order as well but it eventually arrived. There weren't enough staff. It was relatively busy. A nice environment but I wouldn't plan to go again soon.

Very pleasant staff, great food

Really friendly staff, great food

Great service, doggy friendly they even have a menu for dogs! and puppicinoes. Food is great. Lovely place to eat.

Lovely lunch with a friend. Eat here quite often when visiting family. Food was nice and reasonably priced. Staff very pleasant and attentive (Chloe and Phoebe). Thank you. Will definitely be back.

We were staying at the Premier Inn next door and as it was cold n’ wet outside we really didn’t fancy venturing too far - we were not disappointed! Super friendly staff (thank you so much), and great food - would certainly recommend the pies … and the sticky toffee pudding!

Fantastic food, fantastic staff and a lovely welcoming atmosphere. Couldn’t ask for more. Great value for money as well! Defo recommend

Mediocre but convenient, with a decent 15 of us booking in the neighbouring Premier Inn, we decided to venture here for 2 evening meals and 2 breakfast *The Breakfast - Very good food service was good from the young lady with red hair, no pancakes...

Another visit here for the very good tribute experiences. Franki Valli was really good and combined with a two course meal for £20, it was great value. The only thing that stops me coming in here more often is the beer prices. £6.10 for a...

Last time we went about 6 months ago the menu choice and food was great. This time very minimal menu and hardly any vegetarian options apart from hollumi or salads No curries, no roast dinners, and only 5 different deserts. Going to loose customers if...

Ordered via the app (two hot chocolates), pub was pretty much empty... Had to chase at Bar after 20 minutes, 10 minutes later the drinks arrived...tepid at best.. Some story about how they can't see any orders via the app (been fine in any other...

Absolutely terrible service food took over 45 minutes and was cold our drinks wasn’t brought to our table. We had to get up and go and ask again for our drinks we are regulars here and the staff know us. And the new member of...

Shelley our waitress was amazing and really made our sons 18th birthday special even though they were very busy. Amazing food and fab service. Thank you

Disappointed, the menu has changed which I understand happens but to take pub favourites off and then try to be more upmarket with their food just doesn’t work for people when Iv been coming the past year and had no issues. Ordered 2 lamb shanks,...

We come here week with our little boy all the staff are absolutely unbelievable with us and our little boy everytime, just want to give a shout out to callum he went that extra mile with our little boy and could see him working his...

I would like to say how impressed I have been this evening by Ash and other members of staff their service was 💯 percent . the food was excellent well done to the chef steak were cooked perfectly. we will definitely recommend the rising sun...

The experience was mostly lovely served by such an exceptional manager Charlotte, so polite and respectful to all the patrons in the restaurant/hotel and most the staff were all lovely and the food was excellent. The food was brought over to us by the only...

Staying at the PI next door so had breakfast in here both mornings, usual good value, good standard PI breakfasts (even though its not PI), some slight differences as they dont do the "this isn't bacon" which was a shame for us veggie freaks, and...

What a wonderful little place to stop off and have some dinner. Friendly service, great staff, and such amazing food! We will definitely be back here to try a Sunday lunch in the future. A huge thanks to all of you who were on, on...

Great pub adjacent to the Premier Inn. A very wide range of meals and drinks available, and the staff were really friendly and helpful, especially Ash, who was very efficient but also made time to chat.

Served by Ash and his team super great service very efficient and friendly great food and really good value for money 😁

Food cheap and cheerful. No complaints at all. Made to feel as though we were in the way after we had eaten. Asked to move to another area at 20:50 presumably to allow staff to set up for breakfast service. Left early because of this. Found the manager to be quite officious. Will not be visiting again.