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4.5

Based on 172 opinions finded in 1 websites

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Nº 97 in 477 in West Berkshire

Nº 1 of 1 Hamburgers in West Berkshire

CUSTOMERS TALK ABOUT DISHES WITH..cooked
Score
OpinionsNoteTripAdvisor1724.5

comment_iconOpinions

The food here was not the only amazing thing, the staff were wonderful. I think this is just the best restaurant for steak 🥩 the chicken was also gorgeous. The salad bar and seafood was fresh and delicious. This is probably one of my most favourite restaurants I have ever gone to and I love fine dining. Every cut of meat was tender and delicious and it kept coming while you wanted it, all restaurants should be this friendly and generous.

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Emma J . 2024-10-09

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Very friendly staff, great selections of meats. Buffet food was great as well. Atmosphere could have been a little better

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Stephen W . 2024-08-10

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Not the burger I enjoyed the last time I came here late last year, although still under-seasoned. I had a classic half-pounder with the intention of adding my own thousand island dressing @ home. But I ended up throwing half of it away. Burgers were tasteless, not nice at all. As for the salad, limp scraps of lettuce and one pathetic paper-thin slice of tomato, the saddest burger I can remember eating. That’ll do me. I’ll make my own in future, with quality burgers and crisp, fresh salad.

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MARKDL995 . 2024-08-03

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Worse over price place in newbury my burger was over cooked hardley any sauce after costing over £11 plus added chips that was cols

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FarAway09672496640 . 2024-07-05

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Mediocre hamburger, made worse by Rio's no longer providing sauces/relishes as they did when I was reccomending it to my friends! When I asked for relish, I was given a stingy amount. I won't be using Rio's again, and neither will my friends!

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John B . 2024-05-12

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Haven’t been for ages, but their burgers are still excellent. Good size, toasted buns, good beef and chicken, good sides.

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AdrianRB . 2023-11-11

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Excellent burger, cooked to order. Huge, (8oz), salad fresh, the burger itself was very tasty, perhaps needed a little more seasoning. Will def return

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MARKDL995 . 2023-10-23

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Newbury bloke through and through, Rio’s was always the best burger joint in town however went through some dodgy times.fancied a burger yesterday (Saturday 9th) . Got there just after opening time and had a double burger with my choice of toppings. I must say that I haven’t had a burger that good in ages, 10 minutes wait but well worth it. It was hot/cooked perfectly and plenty of the onions/gurkins/cheese I asked for. Maccy D’S, BK, ain’t got a scratch on it. Bit out of the way but beats the drive throughs if you want a good burger.

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Quest13899415952 . 2023-09-10

MORE AT TripAdvisor

Amazing service and perfect Micky mouse burger 🤣🤣🤣🤣unsure if that's the correct name 🤣🤣but wow 10/10 will be back soon !!!

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Realreviews85 . 2023-03-21

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Not this burger bar for several years and thought I would give it a go. I order the Disney burger without fries and it cost £6:25. In my opinion it is not worth paying that price for what turned out to be a poor quality beef patty in a mediocre bun. Can't imagine I will be going back anytime soon.

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Valtric . 2022-11-03

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For a burger bar I was very disappointed with the patty itself, the shop is lovely inside and out but the burger meat was very substandard. For the price you pay you can get the same burger at the kebab shops round the corner for half the price.

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Reg93rice . 2022-10-23

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This place is so good. A friend had never heard or Rios, so we drove a 1.5 hour round trip so that he could experience how great they are. The staff are all terrific. Really excellent service that matches the laste and menu choices. So good, it's worth a 1.5 hour round trip!

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srD4461OT . 2022-07-21

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Been eating RIOS’s since Mark started it, sold it, bought it back then sold it again. Things always change, but it became shocking, stopped going, they closed down. No Burgers for me. Then I saw a sign appear that they were open again, purely by chance I didn’t fancy a Nando’s, so chanced it, what a delightful surprise, new shop layout, clean, friendly staff, but the original menu is back, how nice it was to say “could i have a Disney with onions and mayo” Perfect burger, decent bap, decent chips, great staff. They deserve to do well. If you have visited before and did not like it, give them the benefit of the doubt, you wont regret it. I don’t write reviews very often but these guys deserve to do well.

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dunksdr . 2022-07-09

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Rio’s is without doubt the best burger you can get in Newbury or surrounding areas! Having been closed for a while, I was sceptical about a new owner and whether the quality would be the same but, to my surprise, it was even better! You could tell the burgers are high quality, cooked perfectly and accompanied by fresh ingredients. The order was even bought out to my car whilst I was waiting. The only thing that I had to go back in for were napkins, as is the case with any good burger, it can get messy!! Overall it offers really good value for money and I’ll definitely be back!

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X7403XAmatthewm . 2022-06-24

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The best burgers you will find this side of Louisiana. Ditch McDonald’s. Go Rio’s. All of their burgers are fab.

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R1285YTdavidm . 2022-02-12

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Recent change in ownership has thankfully taken Rios to a much better place. Burgers were well cooked and very tasty. Service was good and place looks smart and clean after the refurb. Family loved it. Will be back soon.

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jonr2408 . 2021-12-04

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WIted 2 hrs for “fast food” what a load of crap. Chased up after 1 hr 15 mins. When food go there 45 mins late stonecold unedible. Will be calling environmental health tomorrow as surely this is dangerous sending cold soggy food. Refused a refund said not their problem it was the delivery company. AVOID THIS PLACE unless you want to be poisoned. 26.00 pounds wasted

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Paddy B . 2020-10-04

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Very poor service waited over an hour tonight outside the shop For my order customers that came in after me were getting served before me , when your ordering the food you should tell people if they are going to have to wait that long to top it off when we got home one of the burgers was not the one we ordered won’t be going back any time soon .

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X3848QUmattheww . 2020-09-04

MORE AT TripAdvisor

Absolutely banging burgers and lovely staff! I'd recommend 100% (go for the blue cheese mayo one! And cheesy fries any day!)

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emilywW6296AJ . 2020-07-02

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rio is a legend in Newbury, burgers have funny names and good taste. I will recommend to everyone. cheers

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872karolk . 2020-07-01

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We have used Rios for years, always been the best service and amazing food. It's the only take away we'd go for in the end. However, over the last few months, I'm not sure what has gone wrong but its shockingly appalling. Every single order...

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Marksh82 . 2020-01-25

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As much as I love a Rios burger, the service and staff are getting worse. Our usual order is usually ready in 20 minutes, that's increased to 25 then 30. The 30 actually turned into 40 minutes when we arrived to collect. This is despite...

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droppa . 2020-01-23

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Very reasonable prices and every style of burger come as a choice of beef, chicken or veggie - also gluten free choices. The burgers are fantastic and the various chip options brilliant. Fast and friendly service. 100% worth checking out.

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brizy83 . 2020-01-19

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Good quality burgers at very competitive prices. Try the Lunchtime Special which is excellent value.

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brianwI416KQ . 2019-12-18

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Food was great! Staff were super friendly, they stayed open later that close to serve me. Would highly recommend.

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Tkn1k . 2019-12-16

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Been coming here for years, especially good to have a local burger place rather than just the big corporations. Fries have definitely got better the last few times, no longer soggy but crispy! They do get it wrong sometimes, and miss items off but they...

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droppa . 2019-11-10

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A big thank you for being so amenable on Saturday night. On my way to pick up an order I was way-laid with an emergency on my street. No quibble. Made my meal fresh for a second time when I was finally able to get...

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Lis1501 . 2019-08-27

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Love Rio's, not an American processed burger but, a proper meaty or veggie burger with all the trimmings. Cooked to order to eat in or out. Plenty of choice for every taste and age group. Great when fancy a cheeky real burger on the go....

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daveym69 . 2019-07-27

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I’ve been coming to Rios since it had iron bars on the serving hatches back when it was started by the founders, it’s amazing and then it was sold and went down hill, the original owner bought it back and it was amazing again, sold...

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Carl B . 2019-07-21

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Best food takeaway I’ve ever been to. Daughter loved the cheesy chips in such large portions too! A shame it’s hidden away but they’ve a new loyal follower! Burgers were amazing too will be back

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Johnathan G . 2019-05-05

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I have never had such an awful experience ordering food. The lady shouted at me down the phone and then proceeded to talk over me whilst I was trying to give her information for the order. The shouting got worse after she stepped outside to...

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Bad-experince-review . 2019-04-27

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Just ordered a chicken burger and ended up with a veggie burger absolutely awful not good at all I would not recommend that again

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Battyford . 2019-04-05

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yet again fantastic customer service from the man Mo treating his number 1 customers with absolutely outstanding service delicious food thank you so much will 100% coming to eat here again💘

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zoeeex12 . 2019-03-19

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Absolutely delicious and so many options! You can’t go wrong. Staff is very friendly and they are extremely careful to meet each customer requirements

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ghk1924 . 2019-03-02

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Good customer service from staff especially Moe! Thank you for the nice food! Will be coming back soon

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999chloec . 2019-02-19

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Usually I rave about how amazing the burgers from Rio’s are, however this time the burger was totally below the usual high standard. Firstly the soft yummy bun has been replaced with a really cheap alternative. Then the bacon that was in the burger was...

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princess_bubb1egum . 2019-02-12

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After a heavy snowfall a couple days ago, no other stores were open late other than Rios! Dining into a cheesy, meaty burger was just what I needed. Quick service, enthusiastic and a satisfying hunger quenching burger. Will be back again and again !

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StandardBri . 2019-02-04

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Having really enjoyed burgers from Rio’s in the past we thought we’d have a treat.. wish I’d cooked dinner. All three burgers I ordered were cold when I got home after a two minute drive, as was the bacon. The fries that are normally second...

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Sue S . 2019-01-26

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Were to start on this review....in the past i had nothing but the best to say about rios untill lesley left.... Our burgers were gressy as hell with no flavor one had hot chillie on it when we asked for sweet chillie and mine just...

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fussyeater1988 . 2019-01-18

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Food is to die for, so juicy and tasteful, and really cheap concidering the portions... Going to be my new local takeaway in Newbury.

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mrmarvel89 . 2019-01-14

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Rios used to be the best burger bar in the world. That is no longer the case. As an example, my last visit I ordered a Rio Grande, which is a bacon burger with blue cheese sauce. They forgot the bacon. So I phoned them...

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Mardukuk . 2019-01-09

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Don’t believe the fake ratings.. it it because no one knows what good burgers are supposed to tastes like so they think this garbage is good? Crap buns out of huge plastics bags threat are for sure day old... frozen premade hamburger patties (I watched...

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JmW425 . 2018-12-11

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I have never left a review ever but this burger was so good I had to make it my first review. The guy that served me on 7/11 was super friendly and told me I would leave a review and in friendly gesture I just...

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Traveler37608600384 . 2018-11-08

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I have never left a review ever but this burger was so good I had to make it my first review. The guy that served me on 7/11 was super friendly and told me I would leave a review and in friendly gesture I just...

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Traveler37608600384 . 2018-11-08

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Rios is been in Newbury for such a long time came down with friends and all 6 of us received the best service and also were well looked after, even cracked a laugh with the staff as we ate our deliciously amazing juicy burgers!!!! Cannot...

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Mo H . 2018-11-04

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When I visited the 4 members of staff were being very nasty to another (sid I believe) shouting and swearing at him , infront of a shop full of customers! Making the customers feel extremely uncomfortable.To top this off.. The past 3 visits of mine since new management , my orders have been completely wrong!

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Trek51476529987 . 2018-10-29

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I have traveled to Newbury three times in the last 12 months, each time trying new places to eat including some that remind me of home. After finding Rio's I have only one thing that can be said. The only real American Burger I have...

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Krashkource . 2018-10-06

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As good as your burgers are, plastic packaging is ruining all your hard work. 15mins after collection the burgers are soggy and limp and not very enjoyable. How about investing in better packaging rather than Single Use Plastic containers? McDonalds switched from plastic years ago...

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andybW2562TL . 2018-10-03

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Good value you can get standard or Aberdeen Angus burgers. Nice quality. Simply done but good. Good supersize options. Chips that are more than just edible. Friendly helpful lads working there. Good portion sizes.

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goodasnew6 . 2018-09-15

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Super awesome staff with super awesome food....dont ever change. If you like burgers and bacon coveres chips this is the place for you

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fussyeater1988 . 2018-09-07

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Long standing Rio’s burgers has simply the best burgers in town.

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WendyKizz . 2018-06-03

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Took my daughter here for her first Rios. I last ate here 20? Years ago. Just as good.....huge prawns in Marie Rose sauce. Polite staff, quick cooked to order food.

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mehimthekidsanddog . 2017-09-21

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Great burgers and loads of choice, staff are very friendly its easy to park and clearly is the best place to get a take out burger in newbury.

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_kellytibbs1 . 2017-09-17

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Best burgers in Newbury if you prefer a nice big juicey tasteful burger go a dry one then this is the place to go.

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Taya S . 2017-05-14

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After being inspired by man v's food from food network we decided to come here. Staff were friendly and the menu extensive nice to eat at a place that's not a chain. Lots of specials on offer. Thank you Rio's.

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Anna S . 2017-01-02

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Qué decepcionante. . . ha habido exageraciones sobre este lugar y no habíamos probado antes, así que pensé ¿por qué no. . Nos llamó para ser recibidos por una chica en el extremo del teléfono que fue grosero y brusco. Pregunté si nos trajeron, la respuesta fue afirmativa por £3. Pregunté toma pago con tarjeta, la respuesta fue sí para un 50 p. Entonces me empezó a pedir y nos dirigimos a ella no responder, un montón de ruido de fondo, pero claramente no interesado en tomar el pedido. Me llamó de vuelta y dijo que sólo colgaron, la respuesta fue ¿Qué quieres? Me pareció que, por 3 libras. 50 NO he incluso pedimos nada todavía. . . No me molestes. . Ah, y por el camino se entrega al menos una hora, como si quisieran decir realmente tienes que pedir con nosotros? Loco, todo el trabajo en la construcción del bombo para ser decepcionado por mala calidad de servicio. Queríamos pedir, pero fue imposible. Buena suerte si puedes. . .

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Oscar1114 . 2016-11-16

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Best place get food in newbury, they deserve a restaurant with 5 stars. The most tasty food in the world! Delicious fresh made burgers! No comparison in Berkshire anyway near these guys

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Vikki L . 2016-11-09

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Rios es un bastión Newbury, sirve la mejor comida para llevar, hamburguesas en la ciudad. Pollo y carne con una variedad de ingredientes, patatas fritas, etc. todo a precios razonables. El único aspecto negativo es la patatas fritas son a menudo un poco pasada cuando se entreguen como tienden a vapor en las cajas de comida para llevar.

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debsgraham . 2016-09-16

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The most delicious burgers I have had in England for sure! I highly recomment the Rio3000 Burger and The Vampire Burger As for Chicken , The Kingfisher ! Cheesy fries are so deliciious too...

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Angie S . 2016-08-15

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The burgers at Rio's are the best flame-grilled burgers for many miles. They have many versions - my favorite being the Disney.

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Paul S . 2016-07-17

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Mejor llama hamburguesas a la parrilla por millas, enorme menú y siempre dispuesto a atender diferentes opciones personal amable también fantástico!

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Michael T . 2016-07-15

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Have become a bit of a regular here - amazing choice of proper burgers, with great toppings and dressings. Very friendly, always fabulous quality and very good value for money. This little gem is tucked away up near the bus station and is definitely worth finding. I am not a fan of burgers from the high street fast food chains, but Rio's burgers are something else. Can't rate this place highly enough.

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MohairsChild . 2016-07-10

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My all time fav big burd.great value for money and best solution for days when i dont feel like cooking.

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Esha S . 2016-05-21

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As always can't go wrong with Rio's.Tasty food and friendly staff that serve you your food.The only downside this time was the burger in the volcano seemed a fair bit smaller this time around!

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Martyn C . 2016-05-08

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Great burgers, fun atmosphere. Why would you go anywhere else for a burger in Newbury. Answer: you've never heard of Rio's or you don't have a clue

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Danieljgreen . 2016-04-15

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I've been going to Rio's for 20 yrs. Mark the owner can still be found on a Saturday. This place does Burgers, full stop. Flamed grilled, fresh salad and a load of sauces and extras to make your burger just right. Very good value. Once you've been, this place is your go-to burger bar in Newbury.

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Leon B . 2016-01-24

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Best burger around! Once you get it, it is very likely that you will get addicted. It is worth to the time spent at the gym!!

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Hülya A . 2016-01-11

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Rio's burgers are amazing, cooked fresh with plenty of choice of toppings. Gets busy during peak hours, but staff are very friendly. Highly recommended ⭐️⭐️⭐️⭐️⭐️

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N S . 2015-12-20

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Not the best in the world but the best take out burgers for a fair few miles. Have been a happy customer for many years. Let's hope it continues.

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danielwarne . 2015-10-18

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you want a burger, you want a big burger, you want a burger that you can anything too, you want hand made fresh patties, here you go, this place is legendary in Newbury and NOW they DELIVER!

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scottjones41 . 2015-09-18

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Loads of choice and cooked fresh so you'll have to wait a few minutes. You can call ahead to save waiting around in the take away. Worth seeking out as the burger is very tasty. Was recommended by a friend - good call.

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fizic . 2015-06-23

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These burgers are from heaven. There is such a wide range of options and the service and presentation is superb. This is a takeaway burger joint but it is very worthwhile paying a visit.It knocks all the others including the chains out of the ball park.

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joni B . 2014-11-26

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If what you fancy is a burger then this is the place to come. Love it and come on a regular basis. Many different flavours spices.

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Pmmcbl . 2014-11-22

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It's probably been a year since I visited last and I can't say I'll be back againThe menu is still the same but the quality is awful. Gone are the big juicy burgers and 'chippy chips' now all you get is a thin reformed patty with frozen white chipsThe staff were moaning about previous customer loudly in the kitchen and the whole place was pretty grimyIt's a real shame because this place used to be a gem and I do try and support local independents but I won't be back for another year!

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Rubellared . 2014-11-21

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Something has changed as my burger was really under -whelming last night. Thin floppy bun, burger patty was hard round the edge, thin and had loads of gristle. This is sad as this place used to be amazing. Disappointed.

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bucklebilly . 2014-11-16

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Friendly owner, quality food, great prices and a clean kitchen - what more could you want! Make sure you check out the menu online first before you go, there are so many different burger options to choose from - I have had about 4 different types and all have bee great! You can see into the clean kitchen through the serving hatch and watch your burgers cook while you wait!

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Natalie B . 2014-10-31

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This burger bar certainly deserves more reviews and recognition. It's a very popular place for locals and a decent alternative to Mcdonalds and Burger King. They serve a nice range of fillings for their flame grilled burgers as well chicken and vegetarian burgers. The chips are decent and plentiful and the prices are very satisfactory. As is the customer service especially with the manager. He's a very friendly chap who always engages in conversation when you're waiting for your order. My only problem is that the place is a bit too tucked away and a bit too small. There's only one table there so if you're hoping to eat there you might find someone else already sat there. But with the recent addition of home delivery and talks of expansion I can't complain.

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nomad-people-allowed . 2014-09-16

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RIOS has been in Newbury 20+ years.The original owner gave fantastic burgers and value. Sadly it then changed hands and went downhill for 5-8 years.The great news is the original owner bought it back a few years ago and its now back to its original great selection. We have not been disappointed since his return. Decent quality burger meat makes the difference.

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6Sabre . 2014-09-06

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I was recommended to this burger bar by a local. Initial viewing of the place looks fairly dodgy. You go in and it's simply a fast food burger bar. If you don't mind fatty burgers or chips then come here! They give you decent sized portions as well!

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Put-Tree . 2014-06-27

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Before you read my brief review I wish to point out that I have NO ASSOCIATION with this retailer, I just feel they deserve being on Trip Advisor. Rio's is a privately owned Burger Bar here in Newbury, West Berkshire.The reputation it has built amongst local people in our town is second to none, my favourite is Devils Pinch.When in Newbury, just check it out? Not a restaurant, a burger bar and it is in Five Bells Arcade, Newbury. Right, I will leave this to the rest of Rio's regular customers

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maxtraman . 2013-10-25

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