Based on 61 opinions finded in 1 websites
Based on 61 opinions finded in 1 websites
Opinions
Overcooked chicken, uncooked potatoes. Cold restaurant. Not a pleasant experience at all .Embarrassing chef.
Janet J . 2023-02-02
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Not as good as previous visits whee it was good value and quite good. Now there is little differentiation from pub grub
Ian B . 2023-01-28
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£18 for bland unseasoned beef on a bed of mash potatoes and what seemed like a tin of mixed veg thrown on top. Wife had vegetarian shepherds pie which she could only manage to stomach about a quarter of. Worst restaurant meal I’ve had in years.
Phil . 2022-11-02
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Everything we ordered at this restaurant was very enjoyable. The ingredients used are good quality and cooked well and nicely presented. The staff are superb, very considerate and attentive. I would not hesitate to recommend this restaurant.
Jasmine64 . 2022-10-19
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We visited Richardson's Restaurant on a Friday evening in September, we were taking a short break in the Burns Hall hotel and chose to dine here on our first night. The restaurant is situated in the Burns Hall hotel and is located in a large room with windows looking out over the front gardens. The menu had a good selection of dishes with something which would suit most appetites and tastes. We ordered our drinks and food from the waiter, and this arrived in a good time, and we thought it was very good. Prices were reasonable, certainly not inflated as is sometimes the case in hotel restaurants, and after our meal we adjourned to the hotel bar. We thought that the eating experience here was very good, although we did not use it again during our stay as we tended to eat out depending on where we were visiting during the day.
Stewart C . 2022-10-05
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Generous sized portions, variety in menu. We have tried various main meals including soup, pizza, gammon, burger, pie as well as various puddings. Malteser cheesecake is our favourite though.
Tompkins-Fraser . 2022-09-01
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Staff are friendly and caring. Lovely location. Most of the produce appears to be locally sourced. Breakfast is great. It would have been great if there was a wider range of Rioja wine.
156andye . 2022-06-05
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Service and food exceptional good choice on the menu value for money featherblade of beef so tasty and melt in your mouth also massive beef burger Andy belly pork yummy.
George D . 2022-04-10
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Had three meals here over over our stay and could not fault the food or the staff. A nice room and also we had cream tea as well . All very well done . Thankyou.
paul d . 2022-02-17
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The meals provided in the hotel restaurant are very good...they have a varied selection of meals..and good value for money. The portions are very large and will fill the most hungry traveller. The service by the staff is quick and excellent. You order your meals and do not have to wait long for the meal to be delived. The staff are very attentive to all your needs. Ray griffiths
raygriffiths1 . 2021-10-18
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Enjoyed our dinners here. Reasonable range of options on the dinner menu. Breakfast was also good. Lunch is mainly bar food or pizzas
gammer_rosie . 2021-08-19
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This restaurant is attached to the Burn Hall Hotel. It is well organised with lovely, friendly efficient staff. The food is excellent and good value for money. Would definitely recommend
royc360 . 2020-10-06
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We dined here on two nights while staying at Burn Hall, and have to say, the food was excellent both nights. Clearly freshly-made, with homemade chips that were delicious. Prices reasonable, excellent service, and very well socially-distanced. I'd definitely be a regular if I lived nearby, and would recommend to anyone.
lickmylips . 2020-09-03
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Our meal was marred by our choice of main course, which was very poor. We both had tough,flavourless belly of pork, covered in what appeared to be an assertive type of Cumberland sauce. We both usually like this dish, but this was easily the worst example I've had in years. We ate out the next night, and were glad to enjoy markedly superior choice and cooking in a local pub.
biggles231 . 2020-08-29
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On a two night stay at the hotel, we booked dinner on the first night, mainly for convenience. After that meal, we immediately decided to eat there again, this time for the quality of food, excellent service and the efforts made to keep customers safe during the covid pandemic.
Brian S . 2020-08-24
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Visited Ruchardsons Restaurant both nights on our 2 night stay at Burn Hall, food was delicious & very reasonably priced, starters ,main... Spiced Belly pork & it was delicious so had it on 2nd night as well ... also bottle wine both nights. Staff were great especially Glen & Micha..... also compliments to kitchen staff... "Geordie" contingent.HIGHLY RECCOMENDED.
kennybx1 . 2020-08-12
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just as we thought its impressive, the standard of service was very good and the menu was as expected within the realms of covid-19 restrictions ,so yea very good
Hunchwood328 . 2020-07-28
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I only used the restaurant for breakfast on both mornings of my stay and have to say the food (buffet style) and choice were above my expectations - nothing better than getting set up for the day! I particularly appreciated the fresh fruit salad area and also the fact hot food was regularly replaced rather than piled high in a congealed blob on the hot plate.
nnmercman . 2020-03-22
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Located in Burn Hall hotel this is a quality restaurant serving excellent food. Used this restaurant when staying at Burn Hall and always look forward to the food.
jrdunk . 2020-02-22
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A splendid afternoon tea with family on a Saturday afternoon. We were taken to another room, away from the main restaurant and adjacent to Bensons bar. Prompt, efficient service and very nice selection of brown and white bread sandwiches. Excellent scones with cream and strawberry jam accompanied them, along with a nice selection of fancies, including an excellent Yorkshire Parkin. We were unhurried and enjoyed it but were just a tad dissatisfied with the teapot which could not be poured without dribbling over the tablecloth - a minor misdemeanour! Price was very reasonable compared to other class locations in the area. The outside aspect is lovely and it was easy to park.
LamplighterYork . 2020-02-21
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Be it breakfast if staying or dinning in the evening as a guest or visitor, the food is varied and well presented. Good varied Wine list. Staff are helpful and nothing to much trouble if you need any advice regarding the menu and its ingredients. Overall service 10/10. Recommended.
484petew484 . 2020-02-15
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Excellent food and service. I enjoyed a three course meal on both nights which was amazing, the portions were large. they kindly changed the menu as I am a vegeterian. Great dining experience.
Natasha-Bhagat . 2020-01-26
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A good varied menu with something for every taste. Well cooked and well presented using local produce. Excellent service and no rush to vacate your table.
B0bster8 . 2019-12-11
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Sorry hard to judge the full extent of the restaurant after one meal. Found it hard to telax and enjoy in a hostile atmosphere.
taffken . 2019-10-21
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Mushroom starter dry and complaint ignored. Chicken Kiev overcooked and garlic butter dried out. Very poor meal and service for money
Pauline L . 2019-10-20
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Very good service and the food was of good quality and very pentiful. Not badly prices as such and if you want to eat in you could do a lot worse.
lawsonwsly . 2019-08-21
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We came to Burn Hall to celebrate our Ruby Wedding Anniversary with a lunch for 15 family and friends. We had the Garden Room all to ourselves and it was beautiful dressed. We cannot thank Nikki enough for all her help in the preparation for this event and also Liam who deserves a special mention for his attention on the day. He looked after us really well, was very attentive and only appeared when needed. The quality of the food was excellent with good hearty servings. There was nothing that we could find fault with and all our guests commented on what a great place it was to have such an event. Would not hesitate to recommend Burn Hall to anyone to come to for a special occasion. Obviously can't comment on the rooms as we did not stay.
karolynb450 . 2019-07-16
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We ate here on one of the two nights we spent at the Best Western hotel in Huby.
Hairgone_Ronay . 2019-07-06
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The restaurant serves breakfast which in my opinion is poor. Food is kept under hot lights and draw any bit of moisture from the food possible and surprisingly doesn’t keep the food hot? Staff are miserable and the eggs to order were solid one day and snotty (raw) the next. The cream tea is not worth the money so don’t try it. The evening meal however was lovely and staff were ok.
Charley041 . 2019-06-29
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Food was excellent and of very high standard,the staff were very helpful and professional at all times; all in all a very nice stay.
davidox . 2019-06-03
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Greeting & Table service is prompt and polite and done effortlessly with a smile. Hot buffet selection is excellent and you can choose your own eggpreference or additional menu items at a supplement which is reasonable.
Wheelers0161 . 2019-03-24
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A great restaurant serving lovely food and good sized portions! Ate here as staying in the hotel. Was very busy the first night and had a lovely atmosphere both nights! The food here was the icing on the cake of a super weekend.
savannah88 . 2019-02-11
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We ate in the restaurant once at dinner and twice at breakfast and had lunch and dinner in the adjacent bar once. At all times the standard of food was excellent and the service was polite and efficeint. The evening mal came with a free bottle of wine as part of our package and the cost of the dinner was well worth the money.
Chris T . 2019-02-04
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Unless you are prepared to forgoe a glass of wine with your meal then if staying in the hotel this is the only option. We didn't feel they abuse that as the food was very good and reasonably priced, just beware that if eating later the daily specials may have run out.
traveller175England . 2018-12-12
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We had dinner here and enjoyed it. There is a good selection of starters and mains, with vegetarian choices, meat, fish and curry. Worth going if in the area or staying at the hotel.
Ian K . 2018-11-05
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Good food (big portions) very well priced we only managed the starters and the mains hotel quite busy staff worked so hard very slight criticism on speed of drinks to the table but understandable why when busy
Sugenie . 2018-10-12
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Every meal was excellent, service prompt a really good experience and you will not be disappointed with the varied menu
philip J . 2018-10-08
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After spending the day at Scarborough, we enjoyed a wonderful meal at the in-house Richardson's restaurant. A lovely fish starterr was followed by a fantastic Burger with fries and onion rings WOW!
Commissioner2015 . 2018-10-01
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Five of us had an evening meal on the 1st night (Wednesday 12th) and all the meals were excellent. My wife is forced to follow a gluten freen diet and this was no problem at all, with ourfreshly prepared meals. The fish was particularly good.
Montalivet2 . 2018-09-19
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Ate in the restaurant on two consecutive nights whilst staying in the hotel, the fish and chips were unbelievable with the fish being related to a whale!! Setting size aside, the fish was fresh from Whitby and this showed in the taste. Enjoyable.
Keith M . 2018-09-10
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Had a few days at Burn Hall which is a bit out in the wilds but very quiet and refined. Food is excellent and the staff friendly and knowledgable. the room was spotless and had a good quality bed and pillows, would reccomend this place for a get away from it all few days.
963David . 2018-09-04
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Some hotels are good some resturants are good but to get the two in one location is a blessing. Food is good if on the expensive side but the price is compatable with the village pub /resturants so why go out ?
Petersun55 . 2018-08-29
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Good quality and plentiful food, but service a little slow at times due to volume of guests in the restaurant at the same time
Jackie B . 2018-08-11
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Having eaten here before on a previous trip to Yorkshire we were happy to eat in the restaurant. Generally the staff were friendly and helpful and addressed any queries. We selected a starter from the Specials menu, a seafood tian, served with buttered brown bread fingers. The tian was nice, plenty of prawns with some crayfish tails and (allegedly) smoked salmon. In fairness there were a couple of small pieces in mine. Sadly I suspect that the brown bread fingers had been prepared earlier, the buttered side put together and then left out. The bread was crisper than the thrice cooked chips served with the steak meal we ordered. The steak was cooked as requested (blue) and served with a nice salad but the chips were limp and overcooked to the extent some were burnt. When this was mentioned to the waiter his response was, "they are cooked three times". The skinny fries served with the scampi were fine, though the scampi could have been cooked a little less. It is a shame that the evening meal did not match the quality of the breakfasts served in the mornings and put us off eating there the following evening.
Dennis W . 2018-07-20
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Great food. Friendly, professional staff. Made to feel valued and welcome. Reasonably priced for a hotel restaurant. Highly recommend.
dianet733 . 2018-06-21
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GOod menu and a specials menu too. Reasonable prices and pleasant staff good service all round. Food only served till 9pm which could be a problem if late arriving.
Carole A . 2018-05-27
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Hi I know their usual visitors will be meat eaters but they really need to work harder on veggies and vegans and more options. Great afternoon tea.
Pauline B . 2018-05-21
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Buffet breakfast and dinner both extremely good. We'll presented and generous portions. Pleasant staff and decor. You won't be disappointed.
Alan M . 2018-05-02
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We stayed at the Hotel for a couple of days so took advantage of the restaurant.
507ChrisT . 2018-02-04
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Not good. Plates cold. Two of the smallest pieces of pork I think I've ever been served. Yorkshire puddings and roast potatoes must have been on the warmer for hours as practically uneditable. I did let a member of staff know and did get an apology although it was followed up by "well everyone else is enjoying it" Just maybe everyone else were just too polite to say anything. Sorry, but at that price it's got to be good. Will not be back.
Donna N . 2017-10-09
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Ate at this restaurant twice, and thoroughly enjoyed our meals on both occasions. Meals of high standard, delivered promptly and well presented. Professional and friendly staff added to the ambience,would recommend to any diners.
martoct . 2017-09-06
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We went for the Sunday carvery . The roast gammon was delicious and the giant homemade Yorkies were scrumptious. There was a great selection of tasty veggies and flavoursome gravy with a gluten free option . I was too full for pudding. Really nice waiters.
Leah R . 2017-08-20
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Stayed at the Burn Hall Hotel for four nights and had dinner in their restaurant,Robertson's Restaurant, 3 of those nights.
Ledgie1 . 2017-07-09
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The meal we purchased was delicious. We both ordered the Lasagna, it came with garlic bread and was very tasty. The portions where huge and the meals were hot. Much better than the breakfast we got in the moring. The staff were great, very friendly. The atmosphere was warm and inviting with just enough background music that you could hear it but it didnt drown out the conversation.
Gaynor303 . 2017-04-29
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Good choice of meals and great taste. Staff friendly and make you feel at home - nothing seems to be a problem to them. Good price and plenty to eat. 1st class
51davem33 . 2016-11-21
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Stayed here on a two night break. Plenty of choice and huge portions. Good value and great service. Left feeling full.
Cathy2730 . 2016-10-29
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The food here is always excellent. We have tried about half the menu between us on different visits and have not found anything to complain about.
Helenbelper . 2016-10-27
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Stayed at the hotel and decided to have dinner in the restaurant.
2014Jandy . 2016-10-24
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Stayed at the Burns Hall Hotel on a bed and breakfast basis. The staff are polite and efficient, the food was good but some rooms in need of a bit of tlc. Will stay again as the hotel is ideal for us visiting our daughter.
ssnsykes . 2016-09-18
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Stayed at hotel & had a lovely breakfast here. Hot food, clean facilities & friendly staff. Ate elsewhere in the evening as we were out & about.
Bevbev59 . 2016-08-08
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Richardson's is situated within the Best Western Burn Hall Hotel and is the main restaurant serving Breakfast and Dinner. Breakfast is self service with a choice of eggs cooked to order, good choice of items, a great way to start your day. Dinner menu caters for most people and is reasonably priced. Restaurant is well decorated, very clean and service from the staff is excellent.
johnhp702 . 2016-07-28
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303 Opinions
Latte coffee (with extra shot) allegedly large but certainly only medium, small piece of mass produced poor quality cake....£9.05 !!!!! Massively over priced. Waited to be seated and waited to give my order while the member of staff who should have been serving me filled in her paperwork and chatted with staff. My coffee when it arrived was covered in coffee grounds and was undrinkable. I took it back and the woman who served me was very polite apologised and served me quickly with another one. I must say she was the ONLY staff member who showed any customer care at all. If you want over priced drinks and cake along with a poor attitude from staff then pay them a visit. Otherwise I suggest giving them a wide berth!!
251 Opinions
I have been here for the last 3 weeks on business for 2 nights a week, still 3 weeks to go 😀 Lovely welcome by everyone who has been on reception on all my visits, very helpful, friendly and they go that extra mile to help. The rooms I've stayed in so far are ( 2-10 and 31) which were very clean, cosy and well presented with everything you needed, Iron, hairdryer and tea and coffee facilities. The only little issue was the shower door rollers kept coming loose, just life cycle replacement needs attention at some point. I could not fault any of the cleaning at all and that's very rare for me due to being a cleaning trainer for the NHS, hotels, schools and offices for 20 years. I meet some of the cleaning first thing on the morning and they were also very polite and always smiling. The bar area was comfortable, clean, all the staff are friendly and the food in the restaurant-bar is excellent, large portions, presented beautifully and very tasty...... 😋 I didn't have the breakfast , so i can't comment on that... Thank you so much for making me feel welcome, especially when I'm here on my own. I will miss coming here when my business in Northallerton comes to an end 😊
624 Opinions
Great food, super service and staff however they really need to address the fly problem. I’ve been twice recently and both times been bothered by a number of small annoying flies buzzing around my food. It’s really not good enough and clearly a long standing issue as previous reviews also highlight. The problem is spoiling an otherwise fantastic restaurant, our food was delicious, and apart from swatting the little blighters we had a great evening.
135 Opinions
Booked a room wanted to have a meal too. Got there to book in nobody on site pitch black eventually chef let us in attacked by dog, stay away
369 Opinions
Cracking food, had the English breakfast but your portion sizes are for a small adult/child Such a nice classy place where you can chill and dog friendly with a doggy water station