Ribble Pilot in Preston

I've been here a couple of times recently and have been very pleasantly surprised. The staff are lovely and took good care to ensure the order was right. The chicken salad was super- fresh and tasty! If they had coca cola rather then Pepsi it would be even better 😉

We were a party of 10, we had booked a table online and all was ready for us when we arrived. Even though we were a large group we were served, both at the bar, and with our food, quickly and efficiently. The food was tasty, there was a good menu range and also a good choice of drinks.

This pub has become a favourite local. Today tried the Chicken and Mushroom pie for the first time. Very tasty. Good level of filling and pastry pleasantly light. Even better, we took advantage of 30% off mains offer. Served within 15 minutes of ordering. Keep up the good work guys. We'll be back

We as a family have visited the ‘Ribble pilot’ approx six or seven times over the last three months. It’s good pub grub, good service, good play area for kids. Never had an issue. The staff are really nice and helpful. We by pass other pubs of the same chain to go to this one. Tables are not on top of each other and is very relaxing. Recommend. Thank you.

We were a party of 4, two had the fish and chips, one had the spicy burger and I went for two starters soup and prawn cocktail. The fish and chips were very good portions and they were delicious. The burger was also delicious. My soup was a bit tasteless and the prawn cocktail was served in a pie dish! The prawn cocktail was ok, it was just lacking presentation and salad (cucumber, red onion and tomato). The staff were lovely and very friendly and helpful. Caitlin was extremely helpful. We had a lovely table looking over the docks, which I had requested because we had sat at that table in the past. Martin the general manager was very accommodating and got back to me very quickly when I emailed to book the table. We will definitely return next time we are visiting my Dad in Preston.

Food was delicious and daniel was so friendly and welcoming we will definitely be back soon and recommending to friends.

Jamie was very polite, helpful, and very pleasant couldn’t do enough for us it’s rare these days to get someone so young but a pleasure to deal with.

Met with friends at the pub to celebrate the dogs birthday staff especially Jamie and Sally were very accommodating, right down to a steak for the dog 🐶 Food and service was very good and great value for money

We came on a dreary afternoon and it was thoroughly lovely. Jamie who served us was brill, food was good and drinks were fab too.

Jamie was really lovely. Great, quick service. The food was lovely and very friendly staff. We will definitely come again

Just had an excellent meal with my family,, brilliant service from the staff ( just one lady and one gentleman), very efficient and courteous. Food was fantastic.

It was a dark and rainy night when my wife, dog and I stopped for dinner at the Ribble Pilot. This pub is a haven of warmth and openness with its bright lighting and spacious layout. The swiftness of the food service added another layer of delight to the experience. The food was delicious. I particularly loved the Rocky Road Sundae. The staff were friendly and efficient. The pub is dog friendly with treats available for your furry friend.

Lovely staff and the food was good value and tasty . We have visited 3 times in a month and find it a nice cheerful place . Please don't change we keep bringing family and friends

Not been for a few years presently surprised 3 had steak 2 chicken all meals were very good service good too.

Came for dinner pre cinema and it was no nice to see the revamped pub. Food was great I had the burger. The Irish lady behind the bar was brilliant throughout

Excellent value for money. The food exceeded our expectations. We will certainly use this facility again

It was our first visit here. First impressions not great we stood around the bar area not knowing what to do. One man on the bar had his back to us making coffee . It would have been nice to be told 'be with you in a minute, or go and sit anywhere'. Eventually we were told we needed a table number before ordering at the bar. In that case it would be nice to be seated by someone, given a menu and being asked to go to the bar with a table number and choice. Once we got past working out what to do , the service was fast by really nice waitresses very polite and quick. Mainly the vegan food was really nice. A lovely bowl of leek and potato soup. We will go back as the food is nice, parking was good and the dock view nice too.

We just popped out for a quick meal whilst family were staying. The staff were super friendly and provided first class service, with a smile. The food and drinks selection is excellent. Enjoyed our meal which is fine for the price and had a good night out.

Great place for a cheap night out. Good basic pub food, good decor with friendly helpful staff. Plus views of Preston Dock

We went for lunch today and both enjoyed the food. We first chose a table before husband went to the bar to order the food and drinks…the latter were brought to our table and I think that’s good service. As I have a small appetite I was pleased they had a small fish and chips option on the lunch menu. The fish was tasty and I loved the chips…the best I’ve eaten in a long time! My partner opted for the classic burger which he enjoyed too. My only criticism was the music…tad too loud especially as it just consisted of a woman screaming! A lighter background choice would suit far more diners me thinks!

Booked a table for 5.45pm and when we arrived we waited by the door to be seated, as is usually the norm when you book a table somewhere. Nobody acknowledged our party so we went to the bar, were we waited yet again, and after 5 mins a member of staff walked past so we told her about our booking for 4 people. After a loud discussion she had with another member of staff she pointed to our table. After reading the menu we went to the bar to order the food and had another long wait to be served to only to be told that the fish and chips were not available due to the fish fryer being broken. After we had had our meal, which we all enjoyed (steaks were cooked to perfection) we ordered some more drinks, this time via the app. After waiting 10mins the 4 drinks had not arrived. I went to the bar to see why they hadn’t arrived, the bar tender looked at the screen and asked if they were the drinks I was waiting for, to which I said yes. I said we had been waiting 10mins for these drinks and asked did he think that was a reasonable amount of time to wait. He said he had been busy but when I went up to the bar there was absolutely nobody waiting to be served. Because of this wait time I had to cancel the order as we had to leave for the cinema. I did receive a refund for the drinks but, as this was a birthday night out, it did put a bit of a dampener on the night as I didn’t get my Long Island Iced Tea cocktail. Decor and Food were excellent but the slow service from the bar area was a big let down!

A lovely experience, Daniel was very helpful and the staff was overall very friendly and welcoming, we was a family of 6 and all 6 really enjoyed their meals and would highly recommend and definitely be back, great food and took no time at all to come out! A massive difference since they have done the place up! 10/10

Had an amazing meal was served by a lovely lady called Monica who was very polite and friendly decor very nice service was excellent

Joe was amazing!! Very patient, very friendly and super helpful!! Amazing staff at the Ribble pilot!!

Absolutely fantastic this place. The only pub I will order a steak from because they know how to cook it. The food is really nice and the staff are always friendly. Prices are reasonable too.

I visited with my son and we really liked it! I think by some reviews on here - people are forgetting it’s pub grub and not a Michelin restaurant! I had cheddar leek and potato pie and my son had the cowboy burger. They arrived...

Well John took me to The Ribble Pilot in Ashton on Ribble Preston for our 5th wedding anniversary. It's the worst meal I have ever had .We all had starters Dad had pea and mint soup which he says was ok John had buttermilk chicken...

Went for the first time today. Lovely pub very clean and beautifully decorated. Great for our family as there is a fab children's menu, with lots of choice and we could take the dog. Good value for money. The food was delicious. Dan was very...

Visited for dinner, we both had the Ultimate Spicy Beef Burger, one with sweet potato fries and the other with regular fries. Though the burgers were nice, the regular fries were rock hard, almost as though they had been sat on the side for a...

Restaurant empty when we went at 1pm for lunch. 3 of us had Hunters Chicken. The chicken was of very poor quality and it was tasteless. 3 of us had jam sponge for dessert. Although the sponge was ok, there wasn't enough custard, making the...

Came for a Sunday meal on the way back from Blackpool. Staff friendly and welcoming, food and drinks very nice. Decor lovely , nice view of the docks. Service was fast. Knocked a point off for sticky menu, yuck.

Second visit to The Ribble Pilot, in short won’t be coming back. We were met by friendly staff, venue looks nice and clean, modern. Sat outside, nice beer garden etc. ordered and paid for food via the app, a sandwich, chips, onion rings and vegan...

Nice place, nice atmosphere, and good attentive staff.. Steak and ale pir , I would not have this as mine was all pastry, no meat only gristle and gravy. New menu or steak pie and I will come back.😐😶

Bobbed in today for a quick drink the venue is lovely with a waterfront view, it was extremely lively with lots of people sitting in the more restaurant side of the pub from what I saw everyone was really enjoying the food the bar was...

We visited today for food after the amazing refurb and We had the lasagne and a classic burger food came piping hot and was really well presented Dan on the bar was fantastic recommending us drinks the neck oil was a superb pint as Dan...

Three of us went for dinner on Thursday night. we had a table reserved and were shown to it fairly quickly. We ordered at the bar and had a few drinks whilst we waited. the food did not take long to arrive. 2 of us...

Go in quite often as we live nearby, stopped eating because food wasn't that good so stopped trying, because it was a new opening decided to give the food a try and it was good so we now have somewhere to eat within walking distance,the...

The Ribble pilot’s new look is fantastic! Martin was an excellent host and the food was perfectly prepared. Thanks for an amazing visit!

On arrival we were welcomed by two managers and taken to our table. Decor was very nice and it felt very spacious and warm. We were told about wait times and also about the fish not being available due to fryer issues.2 out the 3...

Staff and the place are excellent . Just the food lets it down which is a pity . I had the Sunday Lunch , the veg was undercooked, the roast were just boiled really and the gravy was tasteless and watery.

We had a really nice lunch , service good, knowledgeable staff, good reasonable priced menu, thoroughly good experience at this launch event

We went there for a .mixced grill and jacket potato as there were on there websites. There were no steak no prawnd and they don't do jacket potatoes

Really enjoyed our meal at the Ribble Pilot. Tracey and Sally made us feel welcome and service was friendly and professional Good menu although this is being changed soon. We enjoyed Ultimate chicken burger, Hunters chicken plus desserts All delicious and good price. Choice of...

I’ve been coming to this pub now for years, and every Wednesday I bring my nanna with me for lunch and she loves it and will not eat anywhere else. The food is great, but the staff are even better, the young man and Young...

Tracey was really welcoming and friendly to us all and checked up regularly on how we found the food and service. The food was nice and hot and came in a good time.

The staff are so helpful, and the food was fantastic again, great value for money. I had an ultimate mixed grill, and i can safely say it was the best i have had in as far as i can remember. My partner had the chicken...

Myself and my family went here for Christmas dinner and it was awful. The food was shocking and for the price we paid we expected a lot more! Very poor to say the least

I called in just for a quiet drink after work a few weeks ago . I Found it very relaxing and a Great place to wind down . The staff were very polite and friendly in particular one lady called Suey she had a Great...

Trip out with the family this afternoon and what a lovely meal! We ordered the roast beef and roast turkeys dinners which were lovely! Everything tasted fresh and full of flavour... we especially enjoyed the roasties and new addition of mash and Broccoli! We will...

The food was lovely, i had the cod and chips and it was cooked perfectly. the staff was very friendly and welcoming. Will definitely return.

Went in today for a Sunday Roast with my mum and 2 children. Was really disappointed, food was horrible, tasteless, veg was hard couldn't eat it, yorkshire puds covered in grease, gravy was like water with herbs in. Its nothing like the photo on the...

Good food, excellent service and quick too.. What's not to like? .Nice decor in a great location, overlooking the harbour. Would definitely come here again. A very enjoyable experience. Thanks

Been in today for a roast dinner. Beef was hard to cut and chew. some of the veg was hard. Gravy was tasteless. Will not be back for sure.

Recently went here for lunch with my family and it was not what I expected. The chicken was covered in sauce and the food is overpriced! We used to love coming here but sadly we won’t be returning

Staff were wonderful! 😊 Polite, attentive & professional Food was excellent (&Hot!) & Premises very clean & tidy

Took my granddaughters in today the food was cold served on dirty plates with dirty cutlery, after 40 minutes they collected the plates and never asked why we left it, used to love it here but something sadly not right cheap food served in tainted...

Had an hour to kill while waiting for a car delivery so popped in for lunch. Couldn't believe the prices for basic pub food. I ordered pasta alfredo and the portion was like a child's meal. I could literally have counted the rigatoni tubes of...

Went to Ribble Pilot for mother's Day for 8 people. Nice place and nice people, but unfortunately it was let down but about 7 things not available on the menu... Because they were changing the menu the following Thursday? What business changes their menu just...

We dined here on 12th Feb after seeing the Valentines Menu advertised on Facebook. We got the 3 courses for 2 people with a bottle of wine for just £45, fantastic bargain! Especially when the food served was divine!! The service too was fantastic, unfortunately...

Brought Mum for some tea. Usual warm happy welcome from the amazing team, we shared the onion ring starter, so crispy and not greasy at all. I had the gammon I’m allergic to the pineapple so they gave me an extra egg, it was beautiful...

Attended Xmas day ,not sure wot the starter soup was meant to be looked like thick oil slurry awful no one could eat it tbh ',improved with the main and the desert was the best of the lot just the starter let it down need...

We went for a family meal, from the outside and location we were expecting a really enjoyable time, sadly this was not the case. My husband ordered a starter from the specials menu and even clarified this with the bar staff as there was a...

Was passing with family and stopped for lunch. Exelent quick service meant that the kids were fed quickly and kept happy. One ow our party is also celiac and all of the staff went above and beyond to make sure that we got something suitable...

We really enjoyed out visit to the pilot yesterday! The service was outstanding! We signed up to recieve the extra 30% off main meals on top of the 2 for 1... amazing value! Food was delicious and piping hot - could not ask for more!

Brilliant food and service all came quickly and with a smile - Zoe n Sally weee really friendly and helpful 5***** would definitely visit again soon!!!

We popped along for a catch up with family. staff couldn’t of done enough for us. We ordered, fish and chips and it’s was the biggest whale ever! Hubby ordered Ribs and these where devine! Friends enjoyed theirs too! Desserts and coffees to die for,...

don't bother , went for food , took them over 15 mins to come and see us and then another 15 mins to take order, my partner took her medication and 30 mins later they came back to say that they had lost our order...

Taking the daughter back to Uni and looking to give her a decent meal before leaving we booked a table in advance. We turned up on time and it didn’t seem too busy. No member of staff to greet us and no staff at the...

The food was not good at all. I ordered steak and ale pie and chips. The pie came with carrots and peas which were tinned and cold also only had 4 small chunks of carrot. The pie had barely any meat and was filled with...

Just stopped here for lunch , it was awful , we had burgers which were just the most vile things ever !! You would be better at McDonald’s than eating this overpriced dreadful fayre The staff were friendly but no one asked if everything was...

Whilst you couldn't fault the staff the quality of food was abysmal. Steak that was supposed to be rare was well done and some meats had a far from fresh taste. Breaded mushrooms should have been served with a lump hammer and cold chisel as...

We dined at this venue in Saturday albeit the first time for a while. We frequently visited this establishment as our teenage kids loved it .... Value for money good site and friendly staff...... Omg what happened here ? We were served by a waitress...

Had a great time yesterday! We sat in the beer garden and it was beautiful sat near the docks. Had great service and really enjoyed our food.

Visited on Monday lunchtime, we were informed on arrival that they only had one chef working so there may be a delay. The manager and waitress were both great, clearly working under pressure but they didn't show it. They were polite, cheerful and happy to...

On a busy Saturday afternoon, the welcome was warm and friendly. Standard but good, well presented pub food - tasty and excellent value for money. Service was prompt and good. Big high five and thanks to the staff.

We visited today, having travelled from North Wales to pick up our daughter from University. We tried to book a table online but it stated no availability but walk ins welcome, so that’s what we did. Upon arrival we were greeted and advised that due...

Staff clearly under pressure, but served good food and beer in a friendly professional manner. Well done to the management and team.

Went in for the first time since March 2020 and wasn’t sure how things work. Managed to log on and try and order some drinks and desserts. Couldn’t find the special drink that was attached to the clipboard tried to make eye contact to ask...

ordered steak well done,it was raw inside,sent it back came back the same just hotter,cold chips,cold scampi,cold one slice of mushroom,the pepper sauce was watery and tasteless. oh and cold. sticky toffee pudding cold, WARM pouring cream? [warm cream ?] pricey too. shame as staff...

NO DISABILITY AWARENESS I visited this restaurant on the final night before lockdown. I sat opposite my best friend at a table for eight, I was moved to a different location as the staff member said separating the two tables wasn’t acceptable in terms of...

Bobbed in for lunch yesterday with my partner. Disappointing is not the word. Service was quick and friendly but the food was not a patch on what it was 12 months ago. Nearly £15 for pie chips and peas! Portions are smaller and the chips...

Went during the new menu launch, husband got the ribs, I got the pasta Alfredo (ve) the pasta was the best thing I have ever tasted!! The ribs fell off the bone. The team members serving us were so attentive but not over powering. Then...

Stopped here for Sunday lunch 2xadults 1xchild firstly there was no child's portion of roast dinner so had to pay full price, service was very slow, staff walking past dirty tables, We were not offered more drinks through the meal which should happen now we...

We felt at ease on entering as everything got explained at the door and in no time we was ordering at our table by our lovey waitress who clearly loves her job and made us feel very welcome , on ordering my salmon I was...

Food expensive for what you pay hence small portions Got a chicken tikka curry and only got half dish full of the chicken curry, rice tasted like when something is damp, nan bread hard in the corners, popadom a bit soggy in places and mango...

ordered fish and chips.peas cold. fish small.beer expensive.Only good thing for this pub is location-on the docks with good view,website stated open 11.30. didn't open until 12

Having dropped our daughter off at Uni we were looking for somewhere to dine. Having driven passed it earlier in the day we thought we would chance and booked a table. We needn’t have booked as it was extremely quiet. Due to covid 19 current guidelines were explained to us prior to being seated. We were asked to help ourselves to a menu- these are in no way single use as they were covered in what I believe to be ketchup. Our first choice of meal- not available, we ordered our second choice only to be told not available. The child’s dish of chicken strips, chests and peas at £4:50 would not fill a sparrow. Frozen Yorkie pud, roasties and peas at £18 I would expect more for my £. No condiments offered or readily available. We will be visiting the area often but not this establishment which is a shame as the scenery is lovely

Superb food, great for a whole family, good prices, staff very welcoming, toilets clean, lots of tables indoor and outdoor

Writing a review as I'm sat inside after finishing my meal. The staff were fantastic and the portion size was perfect for what you get. I could not fault the staff or quality of the food as they were both excellent and professional. I will be back.

Popped in for the first time since before lockdown, as I had won a competition on Facebook. I visited with my family and we had a lovely afternoon. All the staff were really friendly and helpful, and a clear one way system has been put in place. There is also plenty of space between tables. The food was really tasty and the staff couldn’t do enough to help. Will definitely be back! Thank you so much for the prize too!!

Never had a bad meal here! Always room and reasonable prices. Decent selection of beers and lagers, friendly bar staff. Locals can be a mixed bag of types but mostly OK.

I've been in here many times since it first opened as it is convenient to have a quick drink before the cinema just across the way. It never changes. There are always kids running around and it takes ages to get a drink.

I was here for Sunday lunch with my daughter and parents. Overall it was a good quality, good value meal and we enjoyed the food. A bit more attention needs to be paid by the staff here, simply as they didn't deliver all our meals at the same time, and forgot an item which had been paid for, which left us feeling slightly miffed. The vegan option on the menu went down a treat - my mum loved it, and would go back again just to have that same meal!

Yet another fantastic visit here! The staff are excellent and very friendly. Walked in as a table of 10 without booking and were welcomed with open arms. We decided to order from the vegan menu and wooooow the buffalo tacos are out of this world! Pinched a try of my friends aubergine and coconut curry which was also very tasty! Will defo be back soon

Came with a few friends at a lunch time and very impressed food was lovely steaks were cooked to perfection and even though it was busy staff were all happy and willing to help with whatever was asked of them

blown away by how amazing ribble pilot is! the food is exceptional and the staff are lovely and extremely helpful. i highly recommend this restaurant.

Went today for lunch with my mother. Two for one on all mains, plus 40% off the mains with an email. Can't get better value than that. Great food, great value and very pleasant service. Thank you, we will be back. Highly recommended.

Lovely staff and great food. The pub looks lovely and The manager Emma is very helpful and would definitely come again

Nice place, nice atmosphere, and good attentive staff..Steak and ale pir , I would not have this as mine was all pastry, no meat only gristle and gravy. New menu or steak pie and I will come back.

Before I start I’d just like to praise the staff, none of my complaints were any of their fault and although obviously poorly trained they were polite and helpful at all times..... however, on arrival as a group of 5 we sat at a booth style table near the bar, the cushions were split open and table filthy but nothing else big enough was available at that time. We asked a young man to clean the table which he did immediately and apologised but used a grubby J-cloth. The food we ordered was shocking, missing coleslaw on 4 of the 5 which the young lady who served us assured us that fresh was being made and would be brought to us.... 3 times she returned to apologise, by now we had all finished what was edible ( not much- bland lasagna, burgers that looked like they had been cooked days ago then deep fried until coal like) so I asked to see the manager who very obviously avoided our table for a while before coming over. Give him his due he did apologise several times and provided us all with free dessert but it was such a shame we’d had such a bad experience to get to that point! Wouldn’t recommend for food and definitely don’t go to toilets while there, no toilet paper in any cubicle which they were obviously aware of as they had provided paper napkins instead!!