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4.5

Based on 1.051 opinions finded in 2 websites

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Nº 231 in 1309 in Cheshire East

Nº 7 of 26 American in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..smokedmustchickencoffeemeatpotatoporkcookedsteakoldsaladbeansribspizzaroastcheese

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Really very disappointed. Firstly front of house, the floating bar was sticky with remnants of beer that just needed wiping up or bar mats to be used. We were sat in the rear, the toilets are located off this area, a terrible sewerage smell entered the restaurant every time someone opened the door and when I used them, whilst clean there is obviously a problem with the drains. Decor : crikey it’s a country mile from the old Reubens, tacky cheap and failed electric lighting in the back. Food : disappointing, I totally get that restaurants need to reinvent themselves to keep the public engagement but I truly believe the Reubens philosophy has somehow lost its way. If burgers are your thing, then fab but if you are expecting a restaurant of a particular quality then this won’t be your thing. Reubens has been in this town for the last 40 years when I was a teenager all the way to now even hosted our children’s christening there. Through Covid we loved the home delivery of delicious burritos and nobody could beat their flatbreads with salad , chicken and steak kebabs but sadly having moved to the Burger and bbq menu I’ve visited twice but after this last visit I won’t be returning. Very sad

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Andrea . 2024-10-23

MORE AT TripAdvisor

My friends and I went for a meal at Reubens, it was fantastic! Upon entry we were greeted with a lovely young male server, Toby. I don't have enough good words to say about this young man, he made our night. The cocktails and burgers were some of the best we've ever had, the food came quickly and was delicious. Thankyou for a fab night!

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Jane E . 2024-10-21

MORE AT TripAdvisor

Came to Reuben’s for a meal out with my boyfriend and just wow! Best burgers we’ve ever had, can’t believe we’ve never been before! The service from neave was amazing, really made us feel looked after. Can’t wait to come back!

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Emma . 2024-10-21

MORE AT TripAdvisor

Brilliant service from Toby! Really enjoyed the food. Burgers are bliss. Really recommend the mojito! Just tasted that extra bit special, made with love! Great family restaurant, I've been coming for years.

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oliwia M . 2024-10-20

MORE AT TripAdvisor

Food was outstanding - poor dude forgot to actually warm up my brownie - twas frozen, but we had a good laugh. Burger - sensational Staff friendly and attentive

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Fern R . 2024-10-13

MORE AT TripAdvisor

Had the cosiest room ever! Would definitely recommend

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Anna Warin . 2024-09-17

MORE AT Google

Excellent food with good service and keen prices good bar too thoroughly enjoyed it here will come back again 😀

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John Wenlock-Smith . 2024-09-13

MORE AT Google

Great room, good size and well equipped with added extras like pastries and cereals in room which was greatly appreciated.

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Claire Edwards . 2024-09-10

MORE AT Google

Check in was simple and the front of house and housekeeping staff were super friendly. Our room, room 4, was spacious and beautifully designed and maintained. The bathroom was also big. The room had everything you needed and also included complimentary cereal and breakfast bars, and an extensive range of teas and coffees. The hotel is well placed and you access the rooms via the rear, beautifully lit, courtyard after hours. A great room in a great location.

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Christopher Lewis . 2024-09-01

MORE AT Google

The 1st night me and my husband have been out in a year after having our daughter. 20:45 we were told we were not able to have 2 burgers eat in or takeaway. I absolutely love their food but not great service in this instance. Understand they are busy but a takeaway would have been fine and would have been willing to wait. It’s sad as enjoyed their food ordering takeaways through lockdown.

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Amy Bould . 2024-08-24

MORE AT Google

Family outing, 7 of us including children. Booked a table on a Friday @ 5pm as this venue gets busy. Lovely atmosphere, friendly, kind staff, excellent "Smokehouse" type food. Will definitely be returning.

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Teresa Thomas . 2024-08-18

MORE AT Google

--- For the Restaurant --- - good food - good service - good beer --- Gor the Rooms --- - Well kept and spacious rooms. - comfy bed - good water pressure and temp - free tea, coffee and milk

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Matt R M . 2024-08-15

MORE AT Google

Couldn't pick from the menu. Was just as good as I expected. As a foodie I don't give out 10s often. Straight 10s. Top service as well.

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Tom Varney . 2024-08-09

MORE AT Google

The food was amazing the only comment i have was it felt very packed and i couldnt hear my partner due to volume of noise from other tables we all just felt abit to ckose to other groups.

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Jessica Lawrence . 2024-08-03

MORE AT Google

Incredible food! I've been meaning to return after enjoying the place so much last time and it even managed to even supersede my previous visit! The 'Dirty Burger' was amongst the best I've ever had (and I've had MANY). Delicious pulled brisket and pork which was bathed nicely in the sauce. It was also lovely and tender. The beef patty had great flavour too. The relish and fresh lettuce were great additions too. Pickles are always a must for me on burgers but I was able to overlook that fortunately! Fantastic chicken tenders with a really crisp nacho crumb coating. I opted for garlic butter & parmesan and highly recommend. The sweet potato fries were superb again. Light and crispy. Plenty of them too. Refreshing heap of house slaw to complete my delightful feast. The venue has a great feeling and the staff are a pleasure. The lady serving me in particular provided excellent service. I'd be sure to say there can't be a better place for burgers around the area. Previous visit: Highly recommend! I couldn't fault anything I ate nor the level of service. Because of the huge array of options on the menu I was thinking I'd be coming back before even ordering. After eating a fantastic meal I can say for sure that I'll be going back! I had the 'Hamwich' burger which had a lovely crisp nacho coated chicken breast and tasty pulled ham hock housed in a soft potato bun with just the right amount of cheese sauce. A really enjoyable burger. The ribs were also superb. Amazing flavour from the chinese style seasoning. PERFECT sweet potato fries, crispy but light and fluffy in the middle. I could have eaten them for hours. Some refreshing house slaw completed my delightful fill of grub. Really pleasant staff and a cozy establishment. I'm excited to return and try some other delights from the menu!

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Zack Pearce . 2024-07-21

MORE AT Google

Consistently brilliant. The food, beer and service is always 10/10. One of the best places to eat out in Congleton.

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Crimson Performance . 2024-05-25

MORE AT Google

Went in on Thursday afternoon with a friend, had great service and the food was fantastic! Served by two ladies that were really nice - helpful and attentive! Forgot the names to shout-out but I hope you get the recognition 🙏🏻 Will be back again soon!

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Connor A . 2024-04-15

MORE AT Google

Food was great, philly cheese burger, also service was exceptional. Fully recommended.

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Garry Costin-Davis . 2024-04-04

MORE AT Google

A really positive dining experience. Thanks Reubens!

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Mary Renshaw . 2024-03-11

MORE AT Google

Me and a friend had dinner at Reubens and were impressed with the extensive menu, friendly staff and value / prices. We'll definitely be back, the 4/5 was only because the main course took a long time, about 45mins but the rest was served quickly and it was nice once it turned up.

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Alex Truswell . 2024-02-13

MORE AT Google

The food and drink was EXCELLENT as always. The service by BECKY was FANTASTIC.

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James Heard . 2024-01-01

MORE AT Google

Great food and good value... Did have to wait for a while but appreciated it was busy.

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Paul Buttress . 2023-12-18

MORE AT Google

So glad we found reubens 46 . The staff were very friendly and attentive, decor was perfectly done ,toilets lovely and modern and very clean . Brilliant draught beer selection- asihi my favourite. Food was amazing , best burger I've had in a long long time - messy mind you , highly recommend

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Jonathan Bennett . 2023-11-26

MORE AT Google

Arrived 6.05pm food served at 7.10pm - too long Waitress not sure what different IPAs were like but did find out I ordered Chef Special. Thought I might struggle to finish it but did so easily. Chilli on my plate was cold! Sat next to toilet door which smelled - they need a good extractor fan in there Complained as overall disappointed but will give 1 more chance as actual food was very good and manager seemed genuinely concerned about our experience

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stuartsB1746UF . 2023-11-17

MORE AT TripAdvisor

Been our go to spot for years now. Tried most of the menu at this point and everything I have leaves me excited to come back. Awesome service from Tiff and Sophie!

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Odyssey18246712791 . 2023-11-11

MORE AT TripAdvisor

Absolutely fantastic service from all 3 staff members, Sophie, Tiff and Toby. Food of the highest quality as always and refreshing beverages to go with. It was also my birthday and I received a complimentary ice cream with chocolate sauce! I will definitely be returning, brilliant establishment all round.

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Aaron C . 2023-11-09

MORE AT TripAdvisor

Great food, great service, what more can you ask for, various servers throughout but had Tom at the end

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ecle89 . 2023-11-08

MORE AT TripAdvisor

The ribs were so salty you could not eat them- my husband agreed. When I spoke to the waitress she suggested we were lying & the sauce was fine- rude- I do not usually complain- I have worked in many restaurants & know it’s a tough job but the service was rude- I could not eat the ribs- been a few times in the past & ordered takeaway- will not be back 🤢 ruined my hubby’s birthday

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Lynn H . 2023-11-01

MORE AT TripAdvisor

Ordered a takeaway from here, was disappointed to be honest, chicken burger was bland, delivery took nearly 2 hours and when it arrived it was all squashed and lukewarm, when I rang, I was just told it's been a busy night!

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Dirtybird71 . 2023-10-31

MORE AT TripAdvisor

alright i suppose.. just hopefully they dont take an hour and a half nexttime

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lego batman . 2023-10-28

MORE AT Google

I have never used this facility so it is impossible for me to comment. NAD

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Norman Dean . 2023-10-22

MORE AT Google

I couldn't fault anything I ate nor the level of service. Because of the huge array of options on the menu I was thinking I'd be coming back before even ordering. After eating a fantastic meal I can say for sure that I'll be going back! I had the 'Hamwich' burger which had a lovely crisp nacho coated chicken breast and tasty pulled ham hock housed in a soft potato bun with just the right amount of cheese sauce. A really enjoyable burger. The ribs were also superb. Amazing flavour from the chinese style seasoning. PERFECT sweet potato fries, crispy but light and fluffy in the middle. I could have eaten them for hours. Some refreshing house slaw completed my delightful fill of grub. Really pleasant staff and a cozy establishment. I'm excited to return and try some other delights from the menu!

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zcpearce24 . 2023-10-15

MORE AT TripAdvisor

Great standard of burger meals and some really good vegan options too. Lovely atmosphere, trendy yet relaxed.

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liza dickinson . 2023-10-12

MORE AT Google

A Sunday roast like no other. Fantastic food, Fantastic service. Always accomodating and nothing is too much trouble. Very reasonably priced. 😃

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Mike W . 2023-10-02

MORE AT TripAdvisor

Have Frequented this restaurant on multiple occassions and have always been impressed. The food is delicious and staff always very friendly and helpful

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Ian S . 2023-10-02

MORE AT TripAdvisor

Update: we visited again on the 22/09/23 and were slightly disappointed. While the food was still nice, fries and coleslaw were not included with the burger like on previous visits. Also we waited around 55 minutes for our food to arrive. The burgers were still very good however. Really good food. Service was good, staff were very accommodating. We had the pork belly bites and chicken tenders for starter. The pork belly was soft and flavourful and came with crackling. The chicken tenders were served with a choice of sauce - honey and soy sauce was extremely tasty. For main we each had a burger, they are not shy on portions. If you can try the burger of the week you should. Will be returning. Thank you to the staff also.

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Georgia Timbey . 2023-09-23

MORE AT Google

Excellent all round. Friendly, efficient staff, excellent food, superb value. Wish we lived closer so we could visit more often

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Karen Ellison . 2023-09-12

MORE AT Google

Only had food, but I was in pork crackling heaven!

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Iain Rankin . 2023-09-08

MORE AT Google

Incredible food and amazing service. The staff are fantastic and nothing is too much for them.

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Emily K . 2023-08-26

MORE AT Google

2nd visit and didn’t disappoint. Burgers and hot dogs are amazing. Would be 5 star but the fries were too oily for our liking.

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jamiescott100 . 2023-08-20

MORE AT TripAdvisor

Amazing burger and nice nachos, really well priced so would go back again, need to try the roast!

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JohnnyDM . 2023-08-13

MORE AT Google

This is by far the best diner grill food and unique ales around Congleton/stoke. Always trying to make it in time if were close. The ribs are near perfect.

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imsohardtoplease . 2023-08-07

MORE AT TripAdvisor

Recently moved to the area so still discovering local restaurants and this one is a beautiful new find! Really enjoyed the food, great staff, would totally recommend the burgers! Yummy!

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emmareviews303 . 2023-08-05

MORE AT TripAdvisor

Booked a table for saturday evening, found the staff to be really friendly with a good selection of beers to choose from. The food came quickly and was good quality, the buffalo wings were great and the brisket loaded fries were the star if the show, a definite 10/10! The burgers were pretty good but the mac and cheese was slightly overcooked and needed a thicker roux. Would definitely revisit in future, especially for more loaded fries

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Jade H . 2023-08-05

MORE AT Google

Everything was incredible, best burger I’ve had in years. The new menu is brilliant. I had the Thai Guy burger, seasoned fries and Jalapeño poppers with washed down with a pint of Bear town Beer. I’ll be back next week!.

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alexandermR7165VU . 2023-08-03

MORE AT TripAdvisor

The food was very good as were the service. I’d highly recommend the Philly cheese steak burger and garlic cheese fries!

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stuartcL4971ER . 2023-07-29

MORE AT TripAdvisor

TOM IS THE MAN!!! MEGA FOOD!!! Savory delights danced with a divine Biscoff cheesecake; a symphony of flavors that left me speechless!" 🍽️🍰

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Trip06204439048 . 2023-07-28

MORE AT TripAdvisor

Reubens friendly staff welcomed us in our of the rain. I was there with a party of 15 and the food came out together and was unbelievably fresh. I had the boss man burger and the Donner meat was proper and not the take away kind. Chips were piping hot and the drink selection was fantastic.

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Michael Holt . 2023-07-23

MORE AT Google

Our room was absolutely lovely, stylishly furnished, with thoughtful extras such as a rotating fan and small boxes of cereals. The only issue we experienced (which wasn't really an issue) was how slowly the water drained in the shower. But no accidents were had. Slept very well as the beds were so comfy. Definitely will be returning.

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Charlotte Swaine . 2023-07-22

MORE AT Google

Restaurant serving burgers. Nice atmosphere, friendly efficient staff and the food was very nice.

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Mandy Emery . 2023-07-21

MORE AT Google

Best BBQ / burger food in Cheshire or Staffordshire. Great menu, lovely staff, always a good atmosphere. Great for drinks and snacks or a meal. Love it

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James Mitchell . 2023-07-19

MORE AT Google

Lovely, good range of food and drinks, great atmosphere and fab staff! We'll be back 👍👌

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Alan Naylor . 2023-07-19

MORE AT Google

Food was excellent and delivery arrived promptly. Would have again

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Stephen Ainsworth . 2023-07-19

MORE AT Google

Great burgers and great service

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Roger Booth . 2023-07-12

MORE AT Google

Just enjoyed 3 tasty courses at Reuben’s. The food was amazing but the service was even better - Tom was lovely, helpful and nothing was too much trouble for him. Will be returning!

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Paige C . 2023-07-08

MORE AT TripAdvisor

11 of us came here last minute for a lunch on a hen do. Really nice cocktails and burgers. Tom was really friendly, welcoming and accommodating to our big group. Good vegan options too 😊

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410indiaw . 2023-07-08

MORE AT TripAdvisor

Love this place. Food is always banging 😋

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Matt R . 2023-07-02

MORE AT Google

Great staff who took time with every customer and the quality of food was really impressive . My daughter and I loved the burgers

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martinhH1006DO . 2023-06-26

MORE AT TripAdvisor

Food amazing 👏 😋 service fabulous great place...coming back ...soon !!!

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Lucy mcnamara . 2023-06-24

MORE AT Google

I still love this place, I've been coming here for 20 years, a few mishaps on my last visit isn't enough to put me off. The food is great and refreshingly different for the area.

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nick strowbridge . 2023-06-20

MORE AT Google

We came for Father’s Day, a bit of a wait for food but fabulous service and the roast was to die for! Everything was so tasty and would highly recommended

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Beartown6 . 2023-06-18

MORE AT TripAdvisor

After being suggested Reubens I had to go give them a try, needless to say I was really very impressed with the quality of the food and the service. Both Tom and Sean were excellent and really made our experience a good one. We will be back again in the not so distant future.

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Thomas Maggs . 2023-06-13

MORE AT Google

Cracking food and a lovely venue in Congleton town centre

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Kieran . 2023-06-11

MORE AT Google

Was recommended by my boss to go here and I was not disappointed! The garlic cheese fries were cheesy and delicious and my stinky pig burger was top tier! Our food came out quickly and well presented! Tom was very polite and helpful with menu...

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Melanie B . 2023-06-10

MORE AT TripAdvisor

Had the pleasure of staying here, would 10/10 recommend.

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Mass Tanner . 2023-06-06

MORE AT Google

Great food and service as always. We love coming here

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GS R53 Mini Specialists . 2023-06-04

MORE AT Google

Amazing experience the staff were very welcoming on arrival and were amazing all the time we were in there amazing service and the food was beautiful 😎😎

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Jamie walton . 2023-05-30

MORE AT Google

Tom and Mia were very friendly from the moment we sat down. Really lovely both of you, very helpful when things went a little wrong. We can not thank you both for a wonderful service. Overall the food, atmosphere and service were wonderful. Couldn't recommend...

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pharmaste82 . 2023-05-27

MORE AT TripAdvisor

Amazing wings, not a fan of the ribs myself but that maybe just my tastes as the meat was certainly very tender.

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Patrick Duggan . 2023-05-07

MORE AT Google

Great food (big menu choice), wide choice of draught beer, terrific atmosphere and wonderful service (thank you Chiara) 🎉

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Navigator801393 . 2023-05-06

MORE AT TripAdvisor

We had a take away the food was really nice but for the price there wasn't much at all .

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Tuesday Steel . 2023-05-06

MORE AT Google

Last minute Saturday night reservation, we were late (as usual) but greeted with a smile and shown to our table. Food was brilliant and service was great. Thank you Tom and Sophie for a lovely evening!

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CJS2604 . 2023-05-06

MORE AT TripAdvisor

Top service top fodder, Tom was personable and polite, made time to chat and knows his stuff, a credit to the business. We will return soon.

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youngy1988 . 2023-05-06

MORE AT TripAdvisor

Had a takeaway on Friday night, absolutely delicious! The burger was incredible, as were the wings! Salt and pepper fries with the burger! Delivery was quick and hot!

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adewalsh47 . 2023-05-05

MORE AT TripAdvisor

Lovely food and good prices would definitely go again

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Mike Cullen . 2023-05-03

MORE AT Google

It was my first time visiting Reubens a couple of weeks ago and I wasn't disappointed. A great selection of beer and a lovely atmosphere. The next time I'm in Congleton I will certainly return.

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Joe Shenton (Joe Shenton Estate Agent) . 2023-04-26

MORE AT Google

Great choice of burgers all the ones we had were very tasty. You choose your own sides and a few choices of different ones so good to share. Good choice of beers but not so much with the wine but the wine we did have...

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Birdy1968 . 2023-04-22

MORE AT TripAdvisor

Food tastes OK, but not amazing. Salt n Pepper chips not packing the flavour they should.Brisket 'loaded fries' were mainly loaded with cabbage not brisket. Milkshakes were a cup of flaroued milk with whipped cream on top. Not good value at all.

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kga12 . 2023-04-20

MORE AT TripAdvisor

Just had a takeaway through Congletoneats having not been to Reubens for quite a while and it was immense. The food was delivered on time was hot and most importantly 4 empty plates. Will be frequenting again soon! Keep up the good work guys!

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HoweyTraveller . 2023-04-15

MORE AT TripAdvisor

Absolutely incredible food. Exceptional service from Tom too. Lovely smiling chap who couldn’t do enough for us. Thankyou Reubens!

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Rachel H . 2023-04-14

MORE AT TripAdvisor

Amazing comfort food and great service. I’ve visited multiple times and the food is always delicious. Tom and Sophie were our waiters and were exceptional. ✨

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Departure45039879631 . 2023-04-09

MORE AT TripAdvisor

Great food and great service from Tom and Sophie as always at Rubens. Well worth the visit, the perfect place to visit with friends and family and never disappoints!

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ddbees . 2023-04-09

MORE AT TripAdvisor

Came in with a group of friends for some food. We were greeted at the door and couldn’t fault the service. Food was hot and delicious. Shout out to Tiff!

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chad4395 . 2023-04-02

MORE AT TripAdvisor

Every year we come for my partner’s birthday and every year we leave very happy and full Thanks to the Rubén’s team and our waiter Tom

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Nadine S . 2023-03-25

MORE AT TripAdvisor

Pre ordered two box meals, food came bang on time, delivery driver friendly, food was piping hot, chips still crunchy, could not of asked for a better Saturday night takeaway. Always a great meal and great service when eating in also. Thank you Reubens cracking job!! 👍🏻

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Esther Watson . 2023-03-25

MORE AT Google

Would definitely recommend, food and drinks were brilliant. We'll be back. Thank you Tom for great service!

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Sarah E . 2023-03-24

MORE AT TripAdvisor

We had a lovely meal here today. Food was brilliant, very tasty and good portion sizes. Staff were all very friendly, especially Tom who was our main server. Would definitely come again.

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X8679OUemmas . 2023-03-19

MORE AT TripAdvisor

Great friendly service from Tom.,fab food,.no complaints at all ..,I think the chefs were Nina and Chris? Whoever..excellent food and service...stayed here also ..lovely room some spot on amenities and homely touches

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alisonfB8234GP . 2023-03-18

MORE AT TripAdvisor

My boyfriend and I went here for a date night. The service was fantastic and the food was delicious. We've been several times before and I'm sure we'll come again. 😊 Thanks for a great evening!

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LittleSpro . 2023-03-17

MORE AT TripAdvisor

Lovely rustic place to eat or if you fancy just a drink in a lovely friendly atmosphere, we often order the small bites to share all of which are super tasty and cooked to perfection so well done chef. The staff are all super friendly...

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Eavedr . 2023-03-17

MORE AT TripAdvisor

Found this place by chance when looking for a drink and a light meal. Both of us really enjoyed the beer (Beartown Inception) and our food was excellent. All staff encountered were pleasant and competent. Will definitely call again.

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teearkay . 2023-03-12

MORE AT TripAdvisor

One of the best places to eat this kinda of food . The Reuben’s lager is a good pint . Music decent . Service is excellent. Will keep going back

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George Harrison . 2023-03-06

MORE AT Google

1st time visit after a recommendation and it won’t be our last…. Unbelievable. You can see why you have to book, and although it was busy the service was still quick. Spoilt for choice on the menu front, something for everyone, and I’d have the...

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Bin-The-L-Plates . 2023-03-04

MORE AT TripAdvisor

Really friendly staff, lovely atmosphere...the food was outstanding, highly recommend the cheesecake 👌 😋 Can't wait to go back and try something different 😁

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Lee Foulkes . 2023-02-25

MORE AT Google

Lovely friendly staff, we’re seated quickly with drinks and ordered a variety of dishes from the online menu. Food was amazing! I had the beef salad which was awesome- personally recommend the braised cabbage that comes with it! Fabulous meal and great atmosphere- we will...

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clairekb . 2023-02-18

MORE AT TripAdvisor

Amazing burgers. Amazing fries! Amazing deserts! Amazing cabbage! Amazing staff! Amazing beers! What else do you want?

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M4511WMrobw . 2023-02-18

MORE AT TripAdvisor

Brilliant food and service, Loaded fried were amazing. Servers were all really friendly and helpful. Even told us how they made the cabbage for loaded fries.

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Departure03132160804 . 2023-02-18

MORE AT TripAdvisor

Tom and Neve were amazing at making our Valentines meal perfect. The service and food is always 10/10

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natashahS9315LB . 2023-02-14

MORE AT TripAdvisor

I was too excited to dig into my Colonel burger and house seasoned fries I forgot to take a photo, absolutely scrumptious! We shared a medium nachos to start! Super friendly polite staff, service was great.

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Lisa Sturge . 2023-02-10

MORE AT Google

The Colonel burger, chicken tenders and everything else to accompany was DELICIOUS. Great atmosphere, great staff and just an enjoyable experience. Tom and Chris absolutely smashed it this evening. Thanks very much

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aaronv254 . 2023-02-10

MORE AT TripAdvisor

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