Hickory's Smokehouse Wilmslow in Cheshire East

Requested a quiet table and we were made to sit in the busy conservatory. Really expensive for what you get and then they make you pay nearly 10% tip on top!!! I was never asked if I was happy to pay it, she just input the amount with the tip into the machine!! Won't be coming again.

Food and service good. Toilets could be cleaner and tables a little sticky.

Very tasty food for a reasonable price. Gets a bit busy and loud with the music. Absolute highlight was the very friendly service, shout out to Victoria she was wonderful.

Outstanding customer service from Vicky from start to finish Vicky made our experience amazing! We will 100% be coming back!! Enjoyed every part of the meal and the service!! Thankyou Vicky!

I’m gluten free so sometimes it’s hard to eat out but not here. Staff are very attentive and friendly. Great selection on the menu for both brunch & main meals. Great for kids as they have a little cinema room & the free popcorn always goes down a treat! Thanks again!

Great place, nice atmosphere, amazing peppercorn sauce steak. Will go back 💪

Authentic and delicious food. The table we were sat at was constantly being knocked into. Staff were engaged in private conversations and whilst the majority were excellent it was missing a goodbye at the exit.

Pretty good over all .good service food ok.

The staff were nice. The food was expensive. We had a sharing platter £65, but the food all tasted the same. There was no atmosphere. The blueberry lemonade was very nice. We won't be going back.

My family’s new favourite place. Amazing food!

Top notch food, excellent service! What an excellent choice we made with this place! All the food was delicious. My hubby chose the 'return of the hog' mac'n'cheese, which he loved. I went for the platter for one, which filled me up and it'll be enough for lunch for us both 😅 I opted for salad instead of fries, which was OK. I also have a dairy intolerance, which was assisted in a very professional and supportive way. I really appreciated that! All staff were smiling, they were attentive and helpful. We had a lovely experience here 🤗

The restaurant offers a beautiful and relaxing atmosphere. It’s highly recommended to book a table in advance. Upon arrival, the hostess who guided us to our table was incredibly friendly and welcoming, greeting us with a warm smile. Even though the interaction was brief, he chatted with us casually, which made us feel right at home. One pleasant surprise was the complimentary popcorn served before the meal — a fun and tasty way to start the dining experience. We were especially impressed by a staff member named Jack. He was thoughtful, polite, and attentive to every guest’s needs. When it came to the food, the quality was excellent. We ordered a sharing platter that was both delicious and generously portioned — more than enough to leave us full and satisfied. To top it all off, we were surprised with a birthday cake at the end — a thoughtful and unexpected gesture that made the evening even more special. Overall, it was a wonderful dining experience in every aspect — from the atmosphere to the food and the exceptional service.

Nothing like we are used to in the U.S. but great environment. The desserts were great!

Amazing place amazing food amazing staff beef short rib and game changer cocktail is a must ! X

Top class as ever. Defo book to avoid disappointment Update. Went today. Cosmic unicorn milkshake is out, the crazy carnival is in 😋 Update again. Brisket today was a thicker cut. Top quality, could eat a mountain of it 😋 Another update. Had the texas tex mex thing on Tuesday. Very nice and different from the usual. Chicken fried waffle has been removed from the main menu. Had to ask for it

The food was typical BBQ, not much meat on the ribs, the rest of the platter was really nice, especially the beans and cornbread. Didn't expect so few tots for £6.50.

First time visit. Thoroughly enjoyed the food and environment

Best thing was the coffee fill ups

The staff and service was really good but the food is mediocre at best and expensive for what it is. I'm glad I've tried it but I won't be going back.

Chilly cheese fries 😋 Chillies VERY HOT but with water, I can handle it!

Our waiter Jack was fantastic, everything was easy, nothing was too much. The food was amazing, tender beef and full of flavour. Thank you for a wonderful food experience. We will be back without a doubt

Amazing for gluten free food. Highly recommend

I came here a few weeks ago having already been previously and loving the food. Staff were super friendly on arrival and asked if we there to celebrate anything. I'd mentioned that we were celebrating my being in remission from cancer. The staff immediately went and fetched a congratulations sign for the table and at the end of the meal returned with a £50 gift card for Virgin experience days to say congratulations. I was overwhelmed that they had gone to such an effort and couldn't be happier with my experience here. Not only was the meal incredible but everyone there went above and beyond. Fantastic experience ❤️

Steaks and chicken burgers are delicious , but the peppercorn sauce is too small. It comes in a mini bucket, and even that is only half.

Great place. I went with my American friend who genuinely enjoyed a taste of home

We went here tonight my partner had the brisket and I had the half chicken in BBQ sauce.- not going to lie I wasn’t a fan of the chicken it was pink (this was due to the smoking) slightly dry and too smoky for me, however the lovely lady serving us wanted to rectify that for me she said I could chose something else- which I didn’t want too as I didn’t want a fuss but the manager was more than pleased to do this. I chose the brisket sandwich which was Devine!! I wish I chose this first time round. The manager and the lady serving us were amazing can’t fault it. Thanks so much !

Phenomenal experience. After walking in a little before opening after a tough night, the manager Josh was welcoming and got me set up at a table where I could get some food and work for a couple of hours. The food was excellent, and the staff were friendly.

Save this place on your list as it is one of the best place to enjoy the food and drinks.

So I get it was a busy night but we had to wait 40 minutes for a table opened up and we reserved one for 8:15 and didn’t sit down until 8:50. Honestly….

18 of us and service was brilliant so was the food...

4th visit to this restaurant, great if you want a meal before a flight. Can't fault it, the food is perfect. The staff are really good and there is plenty of them. Defiantly worth a visit.

Really enjoyed it, food was delicious and plentyful. Would go again

Came here the other day and ordered a chicken and beef burger and a lemonade. Food was alright but the burger was a bit dry, fries and coleslaw were quite nice and lemonade was great. Overall the food was decent but don't think it was worth over 20 pounds. Place looks decent and staff was friendly. Probably won't be coming back in the future

Love the short rib. Great place

Amazing food, excellent service from the staff

Background - have only ever visited here at weekday lunchtimes, so can't comment on how busy it gets of an evening/weekend and hence the level of service at peak times. With that in mind, never had an issue being seated quickly, however we have always booked as this is a really easy process via the website. Food/drink service is always quick and efficient. The quality and type of food is exactly as advertised American style BBQ. Having been a couple of times, we have found our go-to menu items which are always consistently good. The half rack of ribs with maple sauce I would highly recommend. Meat falls off the bone. The maple chicken with waffles is another favourite of our group. In summary if you are after a range of American style BBQ food, then you can't go wrong with Hickory's Wilmslow

First time visit to Hickory’s expecting it to be style and branding over substance and I wasn’t wrong. It’s deep fat fried to a new level. It’s just a greasy sickly overpriced mess.

Great at what it does. Tasty food and lovely staff.

Lovely food great service and kids love it here too.

Need to train your staff to do maths, incapable of splitting a bill

The service and food at Hickory's were terrific! Our server, Jess, was extremely friendly & others on the waitstaff were very helpful. The multiple American BBQ flavor styles combined into one menu make an interesting concept. Be sure to try one of the homemade sodas, which are very tasty, and if you can make it before 4pm, the lunch value that includes them is a great value.

The food was amazing but the portions very small for the cost so not great value for money.

Gets very busy late in the afternoon and weekends. Great food, good service and a decent selection of drinks

Food was really good, had a table at 6m. Became really very busy by 7 pm on a Wednesday and full of young children running around. Not my sort of place as I prefer a more relaxed type of atmosphere so won't be returning.

The Missus suggested we go here as she'd been here with friends before - it was phenomenal, we had great customer service and they went above and beyond to accommodate for dietary needs. Food was really tasty, great to bring little ones to as well!

loved it here...got the sharing platter for 2 and did not dissapoint ...really juicy brisket and tender ribs ...had to bag half of it up ....will come back for sure

Amazing food and great atmosphere

Awesome food well cooked and moist. Beer was also tasty.

Been here several times, we enjoy the food and service is very good. Would recommend

Attended for my dad’s 70th birthday. Was served by Thomas who was incredibly welcoming and friendly! Food 10/10 as always :)

Two couples Visited We always visit here, the food is fantastic and the staff are welcoming and friendly

Went here for a birthday. Orders were taken. And delivered incorrectly. Drinks were taken. And delivered incorrectly. The attitude of the staff was that of no desire to help or to serve you. They ignored us pretty much once we were seated. Price was alright. But I definitely wouldn't go out of my way again. Manager was contacted to discuss however ignored from them so I'm assuming they just didn't want feedback or couldn't be bothered. What a shame because the decor and advertising is 100% spot on. Just the attitude of all the staff is really bad.

3 times here. It's just never good. The brisket is the biggest disappointment of all. The burger again is meh. The best dish was the salmon was.the best of all three. Expensive for seemingly no reason.

Try book the covered patio. Best place to be. Food is fab. Really enjoyed the southern fried chicken burger.

last night in the UK for my friend and she took me to Hickory’s, my new favourite restaurant. the food was just amazing (as we had grown to expect), and the service even more so! our waitress Jessica spotted me as a fellow Swiftie and went all out in my birthday platter! greates memories were made! ⭐️⭐️⭐️⭐️⭐️

I went her with my boyfriend, the service and food was excellent, well recommended.

Great food and service but it was more like wacky warehouse with feral kids running about and parents not caring at all

Bland food with a side of zero service. Plates and rubbish left on tables next to us the entire time we were sat there. They didn't clear our tables after the starters or the mains. Then finally trying to pay the bill was like pulling teeth. Lazy uninterested staff. And they have a cheek to put on a 7% service charge.

Great service great food great value great vibe say it all

Great place for great dining experience with family.

Great American style food in atmospheric surroundings, kids really liked it and enjoyed their meals and desserts!

The staff really care! And the food is amazing. Good atmosphere too

Called in around 1pm 22/1/25 order a pint and mack and cheese with chicken, got what tasted like mack and cheese from an Aldi tin with 2 scaby breaded bits of chicken! £25 and some change disgusting and I told the staff so.

Lovely food, great atmosphere and managed to serve a table of 11 and everyone was happy! Thanks

Always a great place to go for a nice piece of American bbq life! Love the grape soda!

Always fantastic food and lovely staff

We had a meal with 8 of us. 2 of us shared the mixed platter which was good although slightly pricy at about £60. One of the group had salmon which wasn’t good - bland and overcooked. Some of the cocktails were good but the beer choice wasn’t great. It was very loud to the point where you had to shout at each other across the table. Overall okay, some of the food the rest of the group had was very good. It was quite expensive - about £50 per head for shared starters, main, and 2-3 drinks each. Would be prepared to go again but would likely order differently.

It might be ok for families as the kids will like it but we aren't doing it again. Service was good but the food was only low end American with no options really for none American. Very spacious and popular but if you are interested in your health, give it a wide berth.

Tasty food and good service with a cinema room for the kids.

We look forward to dining here always. However, i do not appreciate being dictated to with regards to tipping! Having it automatically put on the bill puts people in an awkward situation that i do not dine out to be put in. I am not opposed to leaving a tip if deserving of one but this is england not america. Our attitude towards a gratuity is totally different and should not be dismissed lightly. I save dining at hickorys for a rare treat for this one particular niggling reason. Let us decide for ourselves!

Had the platter which was amazing!! It was only let down by the brisket unfortunately, which was what we were looking forward to the most. The beef rib was the best I'd tasted and the mac n cheese was special. Staff were lovely and friendly 😊

We ate here as a treat meal, we were staying up the road at the airport hotel before our early flight the following morning. It was a special holiday for our 10 year wedding anniversary. When we arrived we were asked if we were celebrating, we told the staff yes, and that it was our 10th wedding anniversary and we were flying out to Iceland in the morning. The staff were so friendly, provided an amazing service. The food was BELTING, the frickles were one of the best things I have ever tasted (first time trying them). My husband had the 'go big or go home' burger, and I had the brisket. Would definitely go back. After our meal I said yes to having a look at the pudding menu (even though I would have struggled with a full pudding!), however, because of our celebratory circumstances a board with a decorated donut and a large indoor firework were brought over to our table free of charge which was a really nice surprise. We booked our table for 4pm, and we were back at our hotel by 5.15, the hotel was really close, but the food service was super fast. We also were given a little bag of salty and sweet popcorn when we arrived which was really nice and a bottle of water for our table. Couldn't fault our experience at Hickory's 👌 they do add their own tip onto the bill though, I was already considering giving a tip, but them already adding it themselves felt a bit strange. But it wasn't much, and as I say, I was already thinking of giving one anyway.

The table they given was very cold draft and I asked staff to be moved and no other tables so add to sit with my coat over my legs the chips were cold and the stake that I ordered was not cooked as requested staff changed the chips did not wait for them to replace the stake I was to cold I have been to this restaurant a few times definitely will not be going again

We went tonight to try our local resteraunt and although some things were outstanding, some were terrible one being the brisket which in my opinion should be the star of the show at any smoke house but unfortunately it was tasteless and extremely dry, we ordered the platter for 2 with an additional side of brisket mac and cheese. The beef ribbon the platter was next level good, the wings were excellent both types of ribs were quite dry but tasty and as i said before the brisket was just plain bad i would of complained and sent it back but my wife said just leave it but when im paying £62 for a platter i expect it to be bang on and it just wasn't. The beans were lovely and so was the flavour to the mac and cheese ive been ive tried it i wouldnt go again and i wouldn't recommend it.

Ordered sharing platter for 2 .it was massive and very nice but got charged £80 odd pounds and thought it was way too much !

This place is 15/10. The most amazing atmosphere, staff, and im still druelling thinking of the food. Will defo be back on another date night.

Was a fun family atmosphere, plenty of seats inside and out . They have a cinema and free popcorn 🍿 for the kids and adults 😋 which is a really nice touch and different. It's american style bbq and grill with an extensive menu .We were a large party for a birthday and all the staff we had were really nice and helpful though they were super busy and we had to try and catch their attention for drinks on a few occasions. The food was nice we had a range of beef ribs , chicken and mixed platters all of which were good although my husband wasn't a massive fan of the platter said it all tasted pretty much the same a bit burnt . Didn't stop him having a go at it, though . Would go again with family as service, food, and value were good . Not a great selection of wines but a good selection of frozen cocktails and funky milkshakes for the kids .

Great food and service. Unfortunately sat in a sticky booth next to the cinema/kids area So kids running about and loud music. The seats there need a deep clean!

Always great and always recommended!

Nice atmosphere.. very pleasant friendly staff (thanks Dan). Wife had the smoked brisket which was certainly the star of the show. I had the steak which although very nicely cooked medium rare unfortunately lacked seasoning and the peppercorn sauce was bland too. Fries were good but the plate needed a garnish of salad or ranch coleslaw or something.. my saviour was the Beaver coney island mustard in the pic was really good and added much needed flavour. Also good was the hickory pale ale. A good pint. Desert was the pecan mess tart thing . Can't remember the name. Unfortunately mass produced very hard pastry and a squirty cream. Not the best choice. happy new year and all the best for 2025

Amazing foodas always, excellent service. Definitely recommend.

Always great food and great staff

Wasn't impressed for the money

The food is excellent. The service is good, it was very busy.

It's a good choice if you like American style food. We had the smokehouse platter, it was a variety of meats, all nice and delicious. Strongly recommended. Will come back soon.

Brilliant been coming since opening love the change of menu through the year

Highly recommend for family dinners. Great choice of food

First visit today and was greatly impressed, car park was huge with loads of availability. Approached the front entrance and we were greeted immediately and shown to our table. Very clean and decor inside was amazing, even down to the menus all seemed very authentic. The cinema room kept our kids happy for a good amount of time. Food arrived very quickly, wings were excellent, usda slab was amazing. Can't wait to visit again hopefully our new go to place for a decent meal.

I got the 60 sharing platter and I was disappointed the food is average. The brisket was ok the rest was average

Well I have to admit that we only booked to eat here because it was next to the Premier Inn, where we were staying. We had a really nice evening, we liked the American atmosphere and enjoyed the beefburgers. We shared the Marshmellow Campfire afterwards which was great. A fun night.

Overpriced questionable service mediocre food

Nice experience,friendly staff and a good meal

Food is great and fantastic atmosphere inside, the staff is kind and friendly.

Love it here took my son and husband for a birthday treat. We have been before the good is always good and staff are amazing and work so hard. It was very busy being a Sunday but no waiting. I had a brisket sub with fries, coleslaw and a pot of gravy it was delicious. My husband and son shared the meat platter which they enjoyed. Went today I had the christmas turkey burger it was amazing, my husband had the meat platter for 1, we both brought food home we couldn't finish. The food was lovely, the staff are really nice too.

Fabulous place to have a meal, delicious food

I think personally is a little bit nicer then the other one , staff a little stretched tho service was good

It was a busy Sunday after the Wilmslow 10k , but this didn't affect the quality of the food or service 10/10

This place is incredible the food is gorgeous! The garlic pretzel appetiser is 100% must have! I’m a very picky eater but loved every bite of every course! The drinks are amazing as well plenty of choice! We had the iced cocktails. Only thing I will say is staff seem very rushed and at some points impatient which I understand and I would be too just worth noting!

Amazing! Lovely food, great service 😋

Took my Grandaughter and boyfriend for a meal. Service very good. Food lovely Good Atmosphere.