Hickory's Smokehouse Wilmslow in Cheshire East

Great food and service but it was more like wacky warehouse with feral kids running about and parents not caring at all

Bland food with a side of zero service. Plates and rubbish left on tables next to us the entire time we were sat there. They didn't clear our tables after the starters or the mains. Then finally trying to pay the bill was like pulling teeth. Lazy uninterested staff. And they have a cheek to put on a 7% service charge.

Great service great food great value great vibe say it all

Great place for great dining experience with family.

The staff really care! And the food is amazing. Good atmosphere too

Great American style food in atmospheric surroundings, kids really liked it and enjoyed their meals and desserts!

Called in around 1pm 22/1/25 order a pint and mack and cheese with chicken, got what tasted like mack and cheese from an Aldi tin with 2 scaby breaded bits of chicken! £25 and some change disgusting and I told the staff so.

Lovely food, great atmosphere and managed to serve a table of 11 and everyone was happy! Thanks

Always a great place to go for a nice piece of American bbq life! Love the grape soda!

Always fantastic food and lovely staff

We had a meal with 8 of us. 2 of us shared the mixed platter which was good although slightly pricy at about £60. One of the group had salmon which wasn’t good - bland and overcooked. Some of the cocktails were good but the beer choice wasn’t great. It was very loud to the point where you had to shout at each other across the table. Overall okay, some of the food the rest of the group had was very good. It was quite expensive - about £50 per head for shared starters, main, and 2-3 drinks each. Would be prepared to go again but would likely order differently.

It might be ok for families as the kids will like it but we aren't doing it again. Service was good but the food was only low end American with no options really for none American. Very spacious and popular but if you are interested in your health, give it a wide berth.

Tasty food and good service with a cinema room for the kids.

We look forward to dining here always. However, i do not appreciate being dictated to with regards to tipping! Having it automatically put on the bill puts people in an awkward situation that i do not dine out to be put in. I am not opposed to leaving a tip if deserving of one but this is england not america. Our attitude towards a gratuity is totally different and should not be dismissed lightly. I save dining at hickorys for a rare treat for this one particular niggling reason. Let us decide for ourselves!

Had the platter which was amazing!! It was only let down by the brisket unfortunately, which was what we were looking forward to the most. The beef rib was the best I'd tasted and the mac n cheese was special. Staff were lovely and friendly 😊

We ate here as a treat meal, we were staying up the road at the airport hotel before our early flight the following morning. It was a special holiday for our 10 year wedding anniversary. When we arrived we were asked if we were celebrating, we told the staff yes, and that it was our 10th wedding anniversary and we were flying out to Iceland in the morning. The staff were so friendly, provided an amazing service. The food was BELTING, the frickles were one of the best things I have ever tasted (first time trying them). My husband had the 'go big or go home' burger, and I had the brisket. Would definitely go back. After our meal I said yes to having a look at the pudding menu (even though I would have struggled with a full pudding!), however, because of our celebratory circumstances a board with a decorated donut and a large indoor firework were brought over to our table free of charge which was a really nice surprise. We booked our table for 4pm, and we were back at our hotel by 5.15, the hotel was really close, but the food service was super fast. We also were given a little bag of salty and sweet popcorn when we arrived which was really nice and a bottle of water for our table. Couldn't fault our experience at Hickory's 👌 they do add their own tip onto the bill though, I was already considering giving a tip, but them already adding it themselves felt a bit strange. But it wasn't much, and as I say, I was already thinking of giving one anyway.

We went tonight to try our local resteraunt and although some things were outstanding, some were terrible one being the brisket which in my opinion should be the star of the show at any smoke house but unfortunately it was tasteless and extremely dry, we ordered the platter for 2 with an additional side of brisket mac and cheese. The beef ribbon the platter was next level good, the wings were excellent both types of ribs were quite dry but tasty and as i said before the brisket was just plain bad i would of complained and sent it back but my wife said just leave it but when im paying £62 for a platter i expect it to be bang on and it just wasn't. The beans were lovely and so was the flavour to the mac and cheese ive been ive tried it i wouldnt go again and i wouldn't recommend it.

The table they given was very cold draft and I asked staff to be moved and no other tables so add to sit with my coat over my legs the chips were cold and the stake that I ordered was not cooked as requested staff changed the chips did not wait for them to replace the stake I was to cold I have been to this restaurant a few times definitely will not be going again

Ordered sharing platter for 2 .it was massive and very nice but got charged £80 odd pounds and thought it was way too much !

This place is 15/10. The most amazing atmosphere, staff, and im still druelling thinking of the food. Will defo be back on another date night.

Was a fun family atmosphere, plenty of seats inside and out . They have a cinema and free popcorn 🍿 for the kids and adults 😋 which is a really nice touch and different. It's american style bbq and grill with an extensive menu .We were a large party for a birthday and all the staff we had were really nice and helpful though they were super busy and we had to try and catch their attention for drinks on a few occasions. The food was nice we had a range of beef ribs , chicken and mixed platters all of which were good although my husband wasn't a massive fan of the platter said it all tasted pretty much the same a bit burnt . Didn't stop him having a go at it, though . Would go again with family as service, food, and value were good . Not a great selection of wines but a good selection of frozen cocktails and funky milkshakes for the kids .

Great food and service. Unfortunately sat in a sticky booth next to the cinema/kids area So kids running about and loud music. The seats there need a deep clean!

Always great and always recommended!

Nice atmosphere.. very pleasant friendly staff (thanks Dan). Wife had the smoked brisket which was certainly the star of the show. I had the steak which although very nicely cooked medium rare unfortunately lacked seasoning and the peppercorn sauce was bland too. Fries were good but the plate needed a garnish of salad or ranch coleslaw or something.. my saviour was the Beaver coney island mustard in the pic was really good and added much needed flavour. Also good was the hickory pale ale. A good pint. Desert was the pecan mess tart thing . Can't remember the name. Unfortunately mass produced very hard pastry and a squirty cream. Not the best choice. happy new year and all the best for 2025

Amazing foodas always, excellent service. Definitely recommend.

Wasn't impressed for the money

Always great food and great staff

The food is excellent. The service is good, it was very busy.

It's a good choice if you like American style food. We had the smokehouse platter, it was a variety of meats, all nice and delicious. Strongly recommended. Will come back soon.

Brilliant been coming since opening love the change of menu through the year

Highly recommend for family dinners. Great choice of food

First visit today and was greatly impressed, car park was huge with loads of availability. Approached the front entrance and we were greeted immediately and shown to our table. Very clean and decor inside was amazing, even down to the menus all seemed very authentic. The cinema room kept our kids happy for a good amount of time. Food arrived very quickly, wings were excellent, usda slab was amazing. Can't wait to visit again hopefully our new go to place for a decent meal.

I got the 60 sharing platter and I was disappointed the food is average. The brisket was ok the rest was average

Well I have to admit that we only booked to eat here because it was next to the Premier Inn, where we were staying. We had a really nice evening, we liked the American atmosphere and enjoyed the beefburgers. We shared the Marshmellow Campfire afterwards which was great. A fun night.

Overpriced questionable service mediocre food

Nice experience,friendly staff and a good meal

Food is great and fantastic atmosphere inside, the staff is kind and friendly.

Love it here took my son and husband for a birthday treat. We have been before the good is always good and staff are amazing and work so hard. It was very busy being a Sunday but no waiting. I had a brisket sub with fries, coleslaw and a pot of gravy it was delicious. My husband and son shared the meat platter which they enjoyed. Went today I had the christmas turkey burger it was amazing, my husband had the meat platter for 1, we both brought food home we couldn't finish. The food was lovely, the staff are really nice too.

Fabulous place to have a meal, delicious food

I think personally is a little bit nicer then the other one , staff a little stretched tho service was good

Amazing! Lovely food, great service 😋

It was a busy Sunday after the Wilmslow 10k , but this didn't affect the quality of the food or service 10/10

This place is incredible the food is gorgeous! The garlic pretzel appetiser is 100% must have! I’m a very picky eater but loved every bite of every course! The drinks are amazing as well plenty of choice! We had the iced cocktails. Only thing I will say is staff seem very rushed and at some points impatient which I understand and I would be too just worth noting!

Took my Grandaughter and boyfriend for a meal. Service very good. Food lovely Good Atmosphere.

Everything is lovely and very good food 😊

We came by chance, the place is next to a hotel where we were going to stay overnight. 4 adults, without reservation on Sunday evening. They made us sit in a very noisy part of the room with children running and screaming. We only understood at the end that this is the area dedicated to families with children. It would have been appropriate to warn us customers, we were taken aback by the confusion. Good and plentiful food, very few vegetarian options and only one vegan main course. Good selection of beers. Young and willing staff.

The food was 10 out of 10 and the service was the same, definitely go again 5 star all the way.

Amazing customer service! Thanks to all the staff for the birthday gift! Great food, great evening!

My wife and two kids (8 and 3) were first timers for Saturday lunch. I’m a big BBQ fan, lived in London for years and trialled nearly all of them and earlier this year was in Austin for work and tried an authentic Texan BBQ place - Hickory’s topped the lot! The brisket was ‘melt in the mouth’ good, with so much flavour, especially with the gravy! The beef rib was cooked to perfection. They have a cinema room for kids, showing a bunch of different Disney/Pixar films, a great little pack on arrival with colouring and loads of activities, popcorn on tap, and they let the kids behind the bar to make their own milkshakes! For dessert we had the little table fire pit and toasted marshmallows - never seen this done anywhere before! We were in there for hours and normally the kids get bored and we rush our grub and leave within an hour, but it was such a great place we didn’t want to leave. Decorated beautifully at Christmas and a little sports room in the back! Staff and service were outstanding and the general atmosphere full of family and friends enjoying themselves! We’re 45 mins away from Wilmslow but with a new one opening in Stafford, we’ll have a “local”!

Nice and informal place where you can get a full meal or just a drink. Good choice and good quality

Was a little disappointed with the overall experience, the food wasn’t great, we were a party of six adults, the service was slow and we were left waiting to order drinks a number of times during our sitting, the restaurant was also cold, it was a busy evening, but overall we were disappointed with the experience overall.

Great atmosphere and nice foods, just sometimes it’s hard to find a place if you haven’t booked

We've been going to Hickory's for many years. Usually, the Poynton location. However, we decided to visit Wilmslow. Oops. We had a poor experience last time we went, with the service, and the same girl serving us didn't disappoint Ordered drinks, which she didn't send to the bar, and got part of the order wrong. The manager was great and didn't charge for the drinks. But I will now stick with Poynton. Twice bitten with this place

had to sit next to a kid's party ,they were jumping on and of chairs, ordered sharing pltter for 2 and most of the food was cold ,the table was wabbling and after paying the bill i went to the toilet to find them dirty looks as if they hadn't been cleaned for weeks ,I will share this with Facebook

Had an opportunity to visit for a business networking evening. We were spoilt by the manager and staff, wonderful hospitality and some great company too. Look forward to a return visit.

Loved it! And good value for money! All the extra touches are a lovely bonus!

Good decor and food, sport shown, loads of seating so atmosphere good. Had the sharing platter which was more than enough for two.

5 stars on everything, think that says it all, I will be back

Nice pub just outside of wilmslow

Absolutely amazing service from Mia. Thank you very much. Great start to the day. Thank you to the chefs too 💚

The cinema room is great for entertaining the small ones while they wait for their food. Birthdays always made a fuss of.

Great food , even better service thank you

Had a wild night in hickory’s smokehouse

Took grandaughter for birthday she said it was great staff, food and atmosphere .

Top quality American style food, we had a great time, the atmosphere was great, it was really busy but service did not get affected by this, there was silly waiting around for drinks or food, they were very attentive. Food was stunning, the brisket was unreal, just melted in our mouths! We had a shared dessert which was a little campfire with marshmallows and melted chocolate which the kids loved. There was a cinema room but our children were abit too young to be left unattended for that and we were too away from it so I would probably request a table close that next time. The only other little thing is that it would have been nice if high chair was at the table as I did request this but I understand it may of been to busy and needed at the time. I think it would also be abit better if the kids packs were on the table ready for them when you sat down with the kids menus but this didn’t really affect our experience and like I said they were very busy and maybe something they usually do- definitely going again and can not wait. Thank you!

Love this place as long as you know what you want. Ie it's not a posh restaurant. It's a good medium between plain pub grub venue and posh frocks ( I call them dirty plates) restaurant. Food is great and the service I have found to be brilliant.

They made our anniversary special. We didn't book or prepare them for it. We mentioned it in passing and they went above and beyond with their service and treated us to a little gift. Thank you Hickory.

Been here a few times, very lovely staff, delicious brisket and beef ribs. Definitely worth the money 👍🏼👍🏼

If you are looking for great food and a massive feed, this is your place. Yum yum yum

Quality food and service... great atmosphere

Awesome menu, great sports bar and a great atmosphere

These people working here are top notch. The food was delicious and large portions! They made all of us American girls feel right at home! Will be back again!!

Excellent food and service, very welcoming and friendly staff

Food was great, ambience too. My food allergy was dealt with particularly positively; the manager came to our table and discussed all the ingredients with us. The service was also very courteous, absolutely recommended!

Excellent to much food had the platter for 2 but I think they meant 2 days

Banging food great service go get your self the bbq blow out

Always excellent food service is always topnotch Staff are very helpful

By far the best American style food I've had, the place is set in a nice quite location and not in a town centre for once. The staff was very welcoming and couldn't do enough to make sure you everything was good. The food was absolutely stunning and well worth the prices, very fast and hot food. If going with younger kids they have a little cinema room inside the restaurant so they can watch films with other children while waiting for there food. Overall I'd give this a 9/10 and we will definitely be back soon Only reason it's not 10/10 is due to parking the car park is big but spaces are quite narrow and the car park was really full even though I booked a time

Great food,staff super friendly and professional.

A wonderful restaurant with FANTASTIC American BBQ food! Lovely atmosphere with live music. The only thing I’d change is to ask to be seated away from children who were running feral around the place.

Visited tonight with Family. Was well looked after. Great atmosphere, excellent service and food. The Cajun Chicken Fajitas and Steak were particularly delish. Highly recommend.

Shame we had finished out food before the drinks arrived…normally very good service..had to request water while we waited for the drinks..but promptly actually got the water..sat outside because nice sunny October day so food was warm not hot as normal..maybe a one-off..fingers crossed we normally love it here🤔

Great meal beautiful place 10 out of 10 for me

Once again a great meal and service

Seems like a popular place for birthday celebrations - there were at least 5 of them while we were there.

Wouldn’t bother make it at home

Great service brilliant staff had great time

American style diner, great place and atmosphere.

Make sure you're hungry if going for the foot long hotdog! Staff are well organised and always about checking on tables.

The beef ribs at Hickory's Smokehouse are a true BBQ feast. Smoked to perfection, the ribs are incredibly tender with a rich, deep smoky flavor that is enhanced by the bourbon gravy served alongside. The meat falls off the bone with ease, and the gravy adds a savory, slightly sweet dimension that complements the smoky richness of the ribs beautifully. The portion size is generous, making it ideal for those who want a hearty meal. To elevate the experience, pair the dish with their grape soda mixed with vodka. The refreshing sweetness of the grape soda contrasts nicely with the bold flavors of the ribs, and the vodka gives it just the right kick. Together, they make for an unforgettable Southern BBQ experience.

Always went for a really tasty treat and was most disappointed as quality of food and taste has gone downhill

Great place to come and watch an NFL game whilst chowing down on some delicious meaty dishes! Staff and food were excellent! A very welcome little slice of Americana in Wilmslow. 🏈🥩🍗🥤🍻

Great customer service, thanks.

This place exceeded my expectations! Easy to get to, plenty of parking, the building is beautiful inside and out, love the vibe the place has. The food arrived hot and well presented, everything that was brought to the table looked and tasted really good! And it doesn't stop there, the staff are friendly and happy and provide a professional service you couldn't fault anything. When we came to pay the bill I noticed the tip was already added to the bill which I expected, I kindly asked them to go back and double it because £6.52 wasn't enough 😄 Look forward to coming again!

Excellent food & amazing service with a personal touch

We visited for our 15th wedding anniversary we hadn’t said it was our anniversary until be where asked by staff then they proper spoilt us what a wonderful meal and atmosphere for the evening ⭐️⭐️⭐️⭐️⭐️

Disappointing and ridiculously expensive! The brisket was fatty and chewy, child’s hot dog roll was stale and it came with no sauces or toppings. Tips shouldn’t be automatically included, this is something that should be awarded for great service which we didn’t get. Definitely won’t be visiting again.

The food here is always great and the service was fantastic on a busy Saturday night. The wait staff were very friendly and the front of house who greeted us when very pleasant. We were a big group and we weren't able to split the bill more than 3 ways, which I believe is their policy but wasn't super convenient. However, it wouldn't stop me from going again.

Worst place I have been in a long time. No sugar free soft drinks.. Ran out of ribs and other items on the menu. Overcrowded. Never again

We went today for my birthday meal and to meet up with family and we all absolutely loved it. As it was our first time here, we ordered two platters for 2, to try a bit of everything and we were so impressed. The food was absolutely to die for. They catered well for my little granddaughter who enjoyed her beans and chips. Just before we left (before we all fell into a food coma 😅) the lovely young lady that served us, brought out a birthday doughnut for me, with cream and smarties on. (Which my granddaughter thoroughly enjoyed 🤤) It came on a wooden board with a sparkler and a lovely icing powdered design saying happy birthday. What a special treat 🥰 It was fab and we will definitely return and recommend to all our friends.